NCEA Schol claim instructions by 3rOL84k

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									        NCEA Levels 2 and 3, and
             Scholarship
          (Excludes Visual Arts, Graphics and Technology)




               Marking Claims 2011
Please read these instructions before completing
               your claim on-line


        Claims to be submitted by 26 January 2012 for payment to be made by
      28 February 2012. Payment will be based on accurate and complete claims.




Contact your Operations Officer (OPO) if you require any assistance.
Marking ‘Roles’
Determine your role and read the relevant page(s) in these ‘Instructions’.

   All standards / subjects, excluding Visual Arts, Graphics and Technology
Contract         Role               Definition                                               Page(s)
Number(s)

1107010          Marker (NCEA)      Marker of level 2 and 3 NCEA standard(s) /
                                                                                                4
                                    subject(s).
1107012          Marker             Marker of scholarship subject(s).
                                                                                                5
                 (Scholarship)
1107003          Check Marker       Check marker for one or more NCEA level 2 or 3
                                                                                                6
                 (NCEA)             marking panels.
1108008          Check Marker       Check marker for scholarship subject(s).
                                                                                                7
                 (Scholarship)
1103010          Panel Leader       Panel leader responsible for a marking panel for one
                                                                                                8
                 (NCEA)             or more NCEA level 2 or 3 standards.
1106011          Panel Leader       Responsible for a panel marking a scholarship
                                                                                                9
                 (Scholarship)      subject.
1104010          Co-ordinating      Senior of two panel leaders responsible for panels
                 Panel Leader       marking the same standard.                                  10
                 (NCEA)             This role only applies to NCEA level 2 English.


Claiming on-line
All markers are required to submit their claim online through the marking homepage. Further
instructions are provided on page 11. The purpose of these Instructions is to assist all markers,
check markers and panel leaders with the preparation of their online claim, as well as provide you
with a record of items claimed.

If you need to send GST invoices / receipts to NZQA please ensure you print out a copy of your
submitted online claim and post to NZQA in one of the reply paid envelopes from your Marker’s
Pack. Eftpos or credit card receipts with no GST number will not be accepted.

As stated in your Contract, any errors or omissions in your submitted claim may be changed by
NZQA. Corrected claims will be available for viewing by logging into your Marking homepage to
check for any changes made.

Payment dates
 Type of claim               Submission of          Expected claim             Expected payment
                             claim deadline         processing start date      date

 Marker, check marker        By 26 January 2012     26 January 2012            By end of February
 and panel leader claims                                                       2012

 Claims for                  By 2 April 2012        6 April 2012               By end of April 2012
 reconsideration marking
 (if required by NZQA or
 the panel leader)
Operational Costs
Marker Expenses (Level 2, 3 and Scholarship)
The following operational costs will be reimbursed by NZQA. For items that require itemised GST
invoices / receipts must be submitted to NZQA with a print-out of your submitted online
claim.

Item   Cost /           Reimbursement      Receipts    Note:
       Expense          amount             Required
                        (maximum)          (only GST
                                           receipts
                                           accepted)

1      Toll Calls       Actual &           If total    Accounts must show the call(s) being claimed
       (including       Reasonable for     exceeds     and must identify the person called.
       mobile phone):   landlines and      $5.00
                        mobile phones

2      Postage and      Actual &           If total    Only by specific written authorisation in
       Courier          Reasonable         exceeds     advance from the Supplier’s National
                                           $5.00       Assessment Facilitator (“NAF”).

3      Photocopying /   Actual &           If total    Does not include toner or printer costs.
       Printing         Reasonable         exceeds
                                           $5.00

4      Private          $0.70 per          No          Only by specific written authorisation in
       Vehicle          kilometre, up to               advance from the Supplier’s NAF for mileage
                        100 kilometre                  request over 100 kilometres.

5      Food             Up to $12.00 per   Yes         Only where not supplied by the Buyer.
       (meeting(s) of   person / per                   It is preferable that the Panel Leader, or a
       4 hours or       meeting                        member of the panel, claim food as a single
       less)            approved by the                expense item, and reimburse Panel Members
                        Buyer                          where relevant.
                                                       If individual members of the Supplier’s panel
                                                       claim for food, the Supplier must not claim for
                                                       members who have submitted their own claim.
                                                       This can not be claimed if item 6 has been
                                                       claimed.

6      Food             Up to $18.00 per   Yes         Only where not supplied by the Buyer.
       (meetings of     person / per                   It is preferable that the Panel Leader, or a
       more than 4      meeting                        member of the panel, claim food as a single
       hours)           approved by the                expense item, and reimburse Panel Members
                        Buyer                          where relevant.
                                                       If individual members of the Supplier’s panel
                                                       claim for food, the Supplier must not claim for
                                                       members who have submitted their own claim.
                                                       This can not be claimed if item 5 has been
                                                       claimed.

7      Fuel costs       Actual &           Yes         Where rental car arranged by (and charged to)
                        Reasonable                     the Buyer is refuelled by Supplier.


Please refer to your Contract for more details of your entitlements.
Check Marker and Panel Leader Expenses (Level 2, 3 and Scholarship)
The following operational costs will be reimbursed by NZQA. For items that require itemised GST
invoices / receipts must be submitted to NZQA with a print-out of your submitted online
claim.

Item   Cost /           Reimbursement      Receipts         Note:
       Expense          amount             Required
                        (maximum)          (only GST
                                           receipts
                                           accepted)

8      Toll Calls       Actual &           If total         Accounts must show the call(s) being claimed
       (including       Reasonable for     exceeds $5.00    and must identify the person called.
       mobile           landlines and
       phone):          mobile phones
                        or
                        $20.00 for one     If a prepaid
                        prepaid top up     top up card is
                        card               purchased

9      Postage and      Actual &           If total         Only by specific written authorisation in
       Courier          Reasonable         exceeds $5.00    advance from the Supplier’s National
                                                            Assessment Facilitator (“NAF”).

10     Photocopying     Actual &           If total         Does not include toner or printer costs.
       / Printing       Reasonable         exceeds $5.00

11     Private          $0.70 per          No               Only by specific written authorisation in
       Vehicle          kilometre, up to                    advance from the Supplier’s NAF for mileage
                        100 kilometre                       request over 100 kilometres.

12     Food             Up to $12.00 per   Yes              Only where not supplied by the Buyer.
       (meeting(s)      person / per                        It is preferable that the Panel Leader, or a
       of 4 hours or    meeting                             member of the panel, claim food as a single
       less)            approved by the                     expense item, and reimburse Panel Members
                        Buyer                               where relevant.
                                                            If individual members of the Supplier’s panel
                                                            claim for food, the Supplier must not claim for
                                                            members who have submitted their own claim.
                                                            This can not be claimed if item 6 has been
                                                            claimed.

13     Food             Up to $18.00 per   Yes              Only where not supplied by the Buyer.
       (meetings of     person / per                        It is preferable that the Panel Leader, or a
       more than 4      meeting                             member of the panel, claim food as a single
       hours)           approved by the                     expense item, and reimburse Panel Members
                        Buyer                               where relevant.
                                                            If individual members of the Supplier’s panel
                                                            claim for food, the Supplier must not claim for
                                                            members who have submitted their own claim.
                                                            This can not be claimed if item 5 has been
                                                            claimed.

14     Fuel costs       Actual &           Yes              Where rental car arranged by (and charged to)
                        Reasonable                          the Buyer is refuelled by Supplier.

15     Taxi / Shuttle   Actual &           Yes              Where travel is approved by the Buyer and is
       Fares            Reasonable                          required to provide the services.

16     Parking          Actual &           Yes              For meetings approved by the Buyer.
                        Reasonable



                                                       3
Marker – NCEA Level 2 and 3                                                             (1107010)
                                         Marking Fees
   Fee component                           Description                      Marker calculations
    Answer Booklet       Total No. Marked                                 (Space for use by markers
    Fee                   The total number of answer booklets            prior to completion of Claim
                           marked includes all allocated and              Form)
                           reallocated answer booklets.
                         Rate
                         The answer booklet marking rate used to
                         calculate this fee is stated in your Contract,
                         Appendix D, Clause 1.1.

    Marker             $360.00 (available once per marker).
    Administration Fee
                       The Marker Administration fee is for all
                       administrative tasks / duties associated with
                       marking such as, reading the Guide notes,
                       attendance at panel marker meetings, marking
                       guinea pig answer booklets, producing a
                       Marker’s Report at the end of marking

Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
more). Please refer to page 2 or 3 of these instructions or Appendix A of your Contract.




                                                  4
Marker – Scholarship                                                                    (1107012)
                                        Marking Fees
  Fee component                           Description                       Marker calculations
   Answer Booklet       Total No. Marked                                  (Space for use by markers
   Fee                   The total number of answer booklets             prior to completion of Claim
                          marked includes all allocated and               Form)
                          reallocated answer booklets.

                        Total No. Remarked
                         The total number of booklets re-marked (if
                          the Marker was required to undertake the
                          re-marking and ranking of the answer
                          booklets).

                        Rate(s)
                        The answer booklet marking rate used to
                        calculate this fee is stated in your Contract,
                        Appendix D, Clause 1.1.

   Internet Entry of    $60.00 (if you entered results on your Marking
   Results              pages).

   Marker             $300.00 (available once per Marker)
   Administration Fee
                      The Marker Administration fee is for all
                      administrative tasks / duties associated with
                      marking such as, reading the Guide notes,
                      attendance at panel marker meetings, marking
                      guinea pig answer booklets, producing a
                      Marker’s Report at the end of marking.

   Benchmarking /       Claim either:
   Standard Setting        (i) $285.00 per full day (8 hours or more),
   Fee                         $35.62 per hour where it is less than 8
                               hours, plus
   (Not to be
                           (ii) $285.00 or
   claimed where
   Teacher Release         (iii) $142.50 and the Answer Booklet Fee,
   Day(s) (TRDs)                 where the marker’s allocation was used
   have been                     for test marking and the booklets did
   claimed for the               not require further marking.
   marker.              Pre-approval must have been obtained from
                        your NAF prior to attending the Benchmarking
                        meeting.

  Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
     more). Please refer to page 2 or 3 of these instructions or Appendix A of your Contract.




                                                 5
Check Marker (NCEA)                                                                      (1107003)
                                        Marking Fees
  Fee component                            Description                        Marker calculations
   Answer Booklet       Total No. Marked                                      (Space for use by
   Fee                   The total number of answer booklets marked          markers prior to
                          includes all allocated and reallocated answer       completion of Claim
                          booklets, plus                                      Form)
                         The total number of answer booklets check-
                          marked.
                        Rate
                        The answer booklet marking rate used to
                        calculate this fee is stated in your Contract,
                        Appendix D, Clause 1.1.
   Answer Booklet       Total No. Reconsidered
   Fee -                 The total number of answer booklets
   Reconsiderations       reconsidered.
                        Rate
                        The answer booklet marking rate used to
                        calculate this fee is stated in your Contract,
                        Appendix D, Clause 1.1.
   Check Marker       $360.00 (maximum per marker)
   Administration Fee
                      The Marker Administration fee is for all
                      administrative tasks / duties associated with
                      marking such as, reading the Guide notes,
                      attendance at panel marker meetings, marking
                      guinea pig answer booklets, producing a
                      Marker’s Report at the end of marking.

                          Check Marker Responsibility Fees
  Fee component                            Description                        Marker calculations
   Benchmarking /       Claim either:
   Standard Setting        (i) $285.00 per full day (8 hours or more),
   Fee                           $35.62 per hour where it is less than 8
                                 hours, plus
                           (ii) $285.00 or
   (Not to be              (iii) $142.50 and the Answer Booklet Fee,
   claimed where                 where the check marker’s allocation was
   Teacher Release               used for test marking and the booklets did
   Day(s) (TRDs)                 not require further marking.
   have been
                        Pre-approval must have been obtained from your
   claimed for the
                        NAF prior to attending the benchmarking
   check marker).
                        meeting.
                        Where the panel is marking more than one
                        standard, additional time (more than 2 days)
                        must be work logged to a maximum of 2 days
                        per standard at $35.62 per hour.
   Check Marking        $142.50 per marker check-marked, up to a
   Responsibility Fee   maximum of $855.00.
  Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
       more). Please refer to page 2 of these instructions or Appendix A of your Contract.
Check Marker (Scholarship)                                                              (1108008)
                                        Marking Fees
  Fee component                           Description                        Marker calculations
    Answer Booklet     Total No. Marked                                      (Space for use by
    Fee                 The total number of answer booklets marked          markers prior to
                         includes all allocated and reallocated answer       completion of Claim
                         booklets.                                           Form)

                       Total No. Remarked
                        The total number of booklets re-marked (if you
                         were required to undertake the re-marking and
                         ranking of the answer booklets).
                       Rate(s)
                       The answer booklet marking rate used to calculate
                       this fee is stated in your Contract, Appendix D,
                       Clause 1.1.
    Answer Booklet   Total No. Reconsidered
    Fee -             The total number of answer booklets
    Reconsiderations    reconsidered.
                     Rate
                     The answer booklet marking rate used to calculate
                     this fee is stated in your Contract, Appendix D,
                     Clause 1.1.
    Check Marker       $360.00 (maximum per marker)
    Administration
                       This fee is for all administrative tasks / duties
    Fee
                       associated with marking such as, reading the
                       Guide Notes, attendance at panel marker
                       meetings, marking guinea pig answer booklets,
                       producing a Marker’s Report at the end of marking.
                           Check Marker Responsibility Fees
  Fee component                           Description                        Marker calculations
    Benchmarking       Claim either:
    Fee                   (i) $285.00 per full day (8 hours or more),
                                $35.62 per hour where it is less than 8
                                hours, plus
    (Not to be            (ii) $285.00 or
    claimed where         (iii) $142.50 and the Answer Booklet Fee,
    Teacher                     where the Check Marker’s allocation was
    Release Day(s)              used for test marking and the booklets did
    (TRDs) have                 not require further marking.
    been claimed
                       Pre-approval must have been obtained from your
    for the check
                       NAF prior to attending the benchmarking meeting.
    marker).
                       Where the panel is marking more than one
                       standard, additional time (more than 2 days)
                       must be work logged to a maximum of 2 days
                       per standard at $35.62 per hour.
    Check Marking      $142.50 per marker check marked, up to a
    Responsibility     maximum of $855.00
    Fee
Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
more). Please refer to pages 2 and 3 of these instructions Appendix A of your Contract.
Panel Leader – NCEA                                                                     (1103010)
                                         Marking Fees
  Fee component                             Description                        Marker calculations
                                                                               (Space for use by
   Answer Booklet       Total No. Marked
                                                                               markers prior to
   Fee                   The total number of answer booklets marked           completion of Claim
                           includes all allocated and reallocated answer       Form)
                           booklets, plus
                         The total number of answer booklets check-
                           marked.
                        Rate
                        The answer booklet marking rate used to calculate
                        this fee is stated in your Contract, Appendix D,
                        Clause 1.1.
   Answer Booklet       Total No. Reconsidered
   Fee -                 The total number of answer booklets
   Reconsiderations        reconsidered.
                        Rate
                        The answer booklet marking rate used to calculate
                        this fee is stated in your Contract, Appendix D,
                        Clause 1.1.
   Internet Entry of    $60.00 (If you entered your results on your
   Results              Marking pages)

                                Panel Leader Responsibility Fees
  Fee component                             Description                        Marker calculations
   Panel Leader Fee     (i)    $285.00. For panels of 1-2 markers.
                        (ii)   $570.00 plus $28.50 per marker for panels
                               with 3 or more markers, for whom the panel
                               leader has responsibility for.
   Benchmarking /       Claim either:
   Standard Setting     (i) $285.00 per full day (8 hours or more), or
   Responsibility Fee         $35.62 per hour where it is less than 8 hours,
                              plus
                        (ii) $285.00 or
                        (iii) $142.50 and the Answer Booklet Fee where
                              panel leader’s allocation was used for test
   (Not to be
                              marking and the booklets did not require
   claimed where
                              further marking.
   Teacher Release
   Day(s) (TRDs)        Where the panel is marking more than one
   have been            standard, additional time (more than 2 days)
   claimed for the      must be work logged to a maximum of 2 days
   panel leader).       per standard at $35.62 per hour.
   Check Marking        $142.50 per marker the panel leader has check-
   Responsibility Fee   marked, up to a maximum of $855.00.
   Report Writing       $285.00 per standard to a maximum of $427.00
   Fee                  per NCEA subject.
  Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
    more). Please refer to page 2 and 3 of these instructions or Appendix A of your Contract.




                                                 8
Panel Leader – Scholarship                                                                 (1106011)
                                          Marking Fees
   Fee component                             Description                        Marker calculations
    Answer Booklet       Total No. Marked                                       (Space for use by
    Fee                   The total number of answer booklets marked           markers prior to
                           includes all allocated and reallocated answer        completion of Claim
                           booklets.                                            Form)

                         Total No. Remarked
                          The total number of booklets re-marked (if the
                           Panel Leader was required to undertake the re-
                           marking and ranking of the answer booklets).
                         Rate(s)
                         The answer booklet marking rate used to calculate
                         this fee is stated in your Contract, Appendix D,
                         Clause 1.1.
    Answer Booklet       Total No. Reconsidered
    Fee -                 The total number of answer booklets
    Reconsiderations        reconsidered.
                         Rate
                         The answer booklet marking rate used to calculate
                         this fee is stated in your Contract, Appendix D,
                         Clause 1.1.
                                 Panel Leader Responsibility Fees
   Fee component                             Description                        Marker calculations
    Panel Leader Fee     (i)    $285.00 For panels of 1-2 Markers or
                         (ii)   $570.00 plus $28.50 per marker for panels
                                with 3 or more markers, for whom the panel
                                leader has responsibility for.
    Benchmarking /       Claim either:
    Standard Setting     (i) $285.00 per full day (8 hours or more), or
    Responsibility Fee         $35.62 per hour where it is less than 8 hours,
    (Not to be                 plus
    claimed where        (iii) $285.00 or
    Teacher Release      (ii)   $142.50 and the Answer Booklet Fee where
    Day(s) (TRDs)               panel leader’s allocation was used for test
    have been                   marking and the booklets did not require
    claimed for the             further marking.
    panel leader).
    Check Marking        $142.50 per marker the panel leader has check-
    Responsibility Fee   marked, up to a maximum of $855.00.
    Monitoring           $200.00 per scholarship subject.
    Responsibility Fee
    Report Writing       $300.00 per scholarship subject.
    Fee
  Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
    more). Please refer to page 2 and 3 of these instructions or Appendix A of your Contract.




                                                  9
Co-ordinating Panel Leader – NCEA (2 panels within 1 standard)                               (1104010)
                                            Marking Fees
   Fee component                              Description                         Marker calculations
    Answer Booklet       Total No. Marked                                         (Space for use by
    Fee                                                                           markers prior to
                          The total number of answer booklets marked
                                                                                  completion of Claim
                            includes all allocated and reallocated answer         Form)
                            booklets, plus
                          The total number of answer booklets check-
                            marked.
                         Rate
                         The answer booklet marking rate used to calculate
                         this fee is stated in your Contract, Appendix D,
                         Clause 1.1.
    Internet Entry of    $60.00. .(If you entered your results on your
    Results              Marking pages)
                                 Panel Leader Responsibility Fees
   Fee component                              Description                         Marker calculations
    Panel Leader Fee     (i)    $285.00 For panels of 1-2 markers, or
                         (ii)   $570.00 plus $28.50 per marker for panels
                                with 3 or more markers, whom the co-
                                ordinating panel leader has responsibility for.
    Panel Leader         $285.00.
    Coordination
    Benchmarking         Claim either:
    Responsibility Fee   (i) $285.00 per full day (8 hours or more), or
                              $35.62 per hour where it is less than 8 hours,
                              pluous
                         (ii) $285.00 or
    (Not to be           (iii) $142.50 and the Answer Booklet Fee where
    claimed where              the co-ordinating panel leader’s allocation is
    Teacher Release            used for test marking and these booklets do
    Day(s) (TRDs)              not require further marking.
    have been            Where the panel is marking more than one
    claimed for the      standard, additional time (more than 2 days)
    co-ordinating        must be work logged to a maximum of 8 days
    panel leader).       per standard at $35.62 per hour.
    Check Marking        $142.50 per marker the co-ordinating panel leader
    Responsibility Fee   has check-marked, up to a maximum of $855.00.
    Report Writing       $285.00 per standard up to a maximum of $427.00
    Fee                  per NCEA subject.
  Plus Expenses as applicable (attach itemised GST invoices / receipts for amounts of $5.00 or
    more). Please refer to page 2 and 3 of these instructions or Appendix A of your Contract.




                                                  10
 Instructions for Completing Your Marking Claim On-line
Step   Instructions                             Screen Shot (Example)

  1.   Log in to the NZQA Markers’
       website. (Refer to the area outlined).




  2.   Enter your User Name and
       Password.


       Click the            button.




  3.   Click on the ‘Claim details’ link.




  4.   Click on the ‘Start Claim’ button to
       begin your claim.



       You should contact NZQA on
       0800 697 296
       if the Contract on the Drop Down
       List is not correct.




                                                 11
     Note that if you have more than one
     Contract for Marking at NZQA for
     the year (e.g. you are a Panel
     Leader on one panel and a marker
     on another panel) you can only
     submit one claim at a time.
     Once you have submitted the first
     claim, contact NZQA to change your
     Contract settings to enable you to
     submit your second claim.

5.   The claim screen is presented for
     you to complete.




6.   Start by completing the Payment
     Information section.
     If you are submitting a GST invoice
     for your services as per your
     Contract, select the GST Invoice
     option here. Otherwise, leave the
     Normal Claim option selected.             Please ensure that the three digit account suffix is
                                               entered correctly (use a leading zero for two digit
     If you are submitting a Normal
                                               suffixes). E.g. suffix ‘50’ is to be entered as ‘050’.
     Claim, you can select the payment
     method as one of:
       An existing bank account
          registered with NZQA
       Another bank account
       Cheque

7.   Complete details for the number of
     answer booklets you have marked.
        There will be a line in this table
         for each standard that you are
         allocated.
        The Returned column displays
         the number of valid results in
         the system for answer booklets
         allocated to you.
     Enter the number of booklets
     Marked / Check Marked / Re-
     marked as appropriate.
     Add comments as required in the
     Notes section.
     Please ignore the total costs that will
     appear in this section when you
     have completed your claim. NZQA
     will complete this for you.

                                                 12
8.    Complete the Other Fees section of
      the claim. There are three different
      entry methods that may appear on
      your claim:

      1.   Optional
           Fee
                       Select the check
                       box to claim.

      2.   Number
           of Units
                       Enter the Number
                       of Units you are
                       claiming.

      3.   Amount
           Entered
                       Enter the Amount
                       you are claiming.

      Select the ‘Save’ button once all
      other fees are completed.




9.    Expenses:
      Please refer to your Contract. If the
      expense claims are under $5.00 in
      total, GST itemised invoices /
      receipts will not be required. NZQA
      will assess your claim and process
      for payment in accordance with the
      payment terms in your Contract.
      If the expense claims exceed $5.00
      in total, GST itemised invoices /
      receipts must be sent to your
      operations officer (OPO) with a print
      out of the claim ‘summary’ (as
      shown in the screen on the right).
      NZQA will process the claim once
      GST itemised invoices / receipts are
      received and checked. (Eftpos or
      credit card receipts with no GST
      number will not be accepted).

10.   A summary of the claim will be
      available for you to review and
      confirm the details are correct.

      * If the summary is correct, select
      the Confirmation Check Box.



      Select the ‘Submit Claim’ button.

                                              13
      If the summary is incorrect, select
      the ‘Edit Claim Information’ link.
      This will take you back to the Claim
      Entry screen described in step five.




11.   Once ‘Submit Claim’ has been
      selected, a confirmation message
      will appear as follows:
      ‘Thank you for submitting your
      claim.

      Please refer to Appendix A, if you
      are claiming for reimbursement of
      expenses and sending itemised
      GST invoices / receipts to NZQA.

      Once the required documents are
      received, your claim will be
      assessed for payment in
      accordance with the payment terms
      stated in your Contract’.

12.   To refer back to the claim submitted,
      click on the ‘Claim Details’ link.



      A link will appear which indicates
      there is a claim in the system
      awaiting approval. Note that the
      status is Submitted.
      When the claim has been approved
      by NZQA, the status will be changed
      to Approved.
      When the claim has been processed
      for payment, the claim status will
      change to Sent for Payment.

13.   If additional information is required in order to process payment for your claim, NZQA will
      contact you.
      As per Schedule 1, Invoices / Claims of your Contract:
         1.3 If a claim is not submitted by 30 April 2012, NZQA may assess and submit a claim,
             based on what it believes to be a fair and reasonable amount.




                                                14

								
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