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					Users: The Threat From Within
Everything Web
      Web Browser Has Become the Universal Client

                    But Brings
                    Business
                      Risks!
Inappropriate                               Back Door
    Use                                      Viruses
Web surfing
                    Network Abuse           Web email
Instant Messenger                           Instant Messaging
P2P file sharing                            P2P file sharing
                    P2P file sharing
                    Audio/Video Streaming
                    Spyware
ProxySG - User & Content Control




                            ProxySG Family
Internal
Network                                                       Public Internet



  ProxyAV Family       High Performance Appliances
                               User Control
                               URL Filtering
                              Virus Scanning
                        Instant Messenger Control
                           Peer-to-Peer blocking
                                  Logging
                   Comprehensive, flexible content policies
A Day in the Life of “Bob Kent”
A Day in the Life of “Bob Kent”

Visibility. Then Control.
Bob Kent
*******
Launch Internet Explorer Browser
Finds and displays information and Web sites on the Internet

                                                               10:45
Microsoft Corporation – Microsoft Internet Explorer




         http://my.yahoo.com




                                                      10:46
Deferred Access Policy – Microsoft Internet Explorer




       http://www.mysite.com/?comply://my.yahoo.com




        Welcome Bob Kent to Edge Corp. intranet and Internet connection
        News of the Day: Employee meeting will take place in the restaurant at 3:00 pm today
        Before accessing the Internet, you must read and acknowledge our corporate acceptable use policy
            http://intranet.edgecorp.com/aup.html
        CLICK HERE TO ACCEPT AND ACCESS THE INTERNET
        Any IT problems, please email IT Support Desk or call extension 2875
        IP address: 10.150.1.130
        Date              February 20, 2004
        Time:             9:15 am




                                                                                                           10:46
Yahoo! – Microsoft Internet Explorer




       http://www.katysfriends.com




                                       10:59
Adult Content Policy – Microsoft Internet Explorer




       http://www.sportspages.com




        Hello again, Bob Kent
        This is a message from the IT department. The website you are trying to access:
        www.katysfriends.com
        Is listed as a site within the category ADULT CONTENT and you are not allowed to visit this site.
        Our Internet Acceptable Use Policy is available here: http://intranet.edgecorp.com/aup.htmp
        For more help, email IT Support Desk or call extension 2875




                                                                                                            10:59
Sport Denied Policy – Microsoft Internet Explorer




       http://www.amazon.co.uk




        Hello again, Bob Kent
        This is a message from the IT department. The website you are trying to access:
        www.sportspages.com
        Is listed as a site within the category SPORTS
        This category of site is accessible by you before 9:00 am, between 12:00 and 1:00 pm and after 6:00 pm
        Our Internet Acceptable Use Policy is available here: http://intranet.edgecorp.com/aup.htmpAny
        For more help, email IT Support Desk or call extension 2875




                                                                                                                 11:01
Amazon.co.uk Welcome! – Microsoft Internet Explorer




       http://www.thetimes.co.uk




 Hello again
 Bob Kent
 This is a message from the IT department. The
 company policy is to allow users access to shopping
 sites, however all access is logged and sent to
 management every week.
 This window will disappear in 5 seconds.




                                                       11:15
CNN.com – Microsoft Internet Explorer




      http://www.cisco.com/jobs




     Hello again
     Bob Kent
     This is a message from the IT department. Your role
     allows you to access news sites for a maximum of 15
     minutes a day. Please continue.
     This window will disappear in 5 seconds.




                                                           11:32
                                                           11:32
Deferred Access Policy – Microsoft Internet Explorer




        Hello again, Bob Kent

        As valued member of staff, we want to make sure you are happy here at Edge Corp.

        If you would like an interview with HR to discuss your role, please email me.

        Best Regards,

        Lucy Smith




                                                                                           11:59
Microsoft Corporation – Microsoft Internet Explorer




       http://www.hotmail.com




                                                       2:05
                                                      10:46
Deferred Access Policy – Microsoft Internet Explorer




       http://www.mysite.com/?comply://www.hotmail.com




        Hi Bob Kent,
        Edge Corp employees are permitted to access personal, Web-based email accounts.
        However, all file attachments will be scanned and infected files deleted. Excel and zip files cannot be sent.
        CLICK HERE TO CONTINUE
        Any IT problems, please email IT Support Desk or call extension 2875
        IP address: 10.150.1.130
        Date              February 20, 2004
        Time:             2:05 pm




                                                                                                                         2:05
                                                                                                                        10:46
   MSN Hotmail – Inbox – Microsoft Internet Explorer




              http://www.hotmail.com




Bob_kent@hotmail.com




                           Joan_smith@yahoo.com        Funny email from Jack R.                    Mar 31           29KB
                           You’vewon@Vacations.com     Win A Trip for Two To Hawaii             Mar 31      768KB

                           Hotmail Staff               Increase your email capacity             Mar 30       1KB

                           KJT607web@zwallet.com       Here’s Your File!                        Mar 30      29KB
                           Sam Johnson                 Did you see the game last night?         Mar 30       7KB

                           Cassandra Love              Call Me.                                 Mar 30      540KB
                           Joan_smith@yahoo.com        Dinner with Peg and Alan on 4th?         Mar 30      29KB
                           Mary Smith                  Did you call mom and dad about photos?   Mar 29      19KB

                           Kyle Lissabet               Win a free computer.                     Mar 29      760KB




                                                                                                                           2:06
   MSN Hotmail – Inbox – Microsoft Internet Explorer




              http://www.hotmail.com




Bob_kent@hotmail.com



       You’vewon@Vacations.com
       March 31, 2004 2:35 pm
       Bob_kent@hotmail.com       Joan_smith@yahoo.com      Funny email from Jack R.                 Mar 31   29KB
       Win A Trip for Two To Hawaii
                                  You’vewon@Vacations.com   Win A Trip for Two To Hawaii             Mar 31   768KB

              Free_trip.pif      Hotmail Staff              Increase your email capacity             Mar 30    1KB

                                 KJT607web@zwallet.com      Here’s Your File!                        Mar 30   29KB
                                 Sam Johnson                Did you see the game last night?         Mar 30    7KB

  Bob_Kent@hotmail.com,          Cassandra Love             Call Me.                                 Mar 30   540KB
                                 Joan_smith@yahoo.com       Dinner with Peg and Alan on 4th?         Mar 30   29KB

  You’ve won a free trip to Hawaii.
                                 Mary Smith                 Did you call mom and dad about photos?   Mar 29   19KB

                                 Kyle Lissabet              Win a free computer.                     Mar 29   760KB

  Download the Attached claim form to register and win your trip !




                                                                                                                      2:06
   MSN Hotmail – Inbox – Microsoft Internet Explorer




              http://www.hotmail.com




Bob_kent@hotmail.com



       You’vewon@Vacations.com
       March 31, 2004 2:35 pm
       Bob_kent@hotmail.com       Joan_smith@yahoo.com                    Funny email from Jack R.                    Mar 31   29KB
       Win A Trip for Two To Hawaii
                                  You’vewon@Vacations.com                 Win A Trip for Two To Hawaii                Mar 31   768KB

              Free_trip.pif      Hotmail Staff                            Increase your email capacity                Mar 30    1KB

                                 KJT607web@zwallet.com                            Free_trip.pif
                                                                          Here’s Your File!                           Mar 30   29KB
                                 Sam Johnson                              Did you see the game last night?            Mar 30    7KB

  Bob_Kent@hotmail.com,          Cassandra Love                           Call Me.                                    Mar 30   540KB
                                 Joan_smith@yahoo.com                     Dinner with Peg and Alan on 4th?            Mar 30   29KB

  You’ve won a free trip to Hawaii.
                                 Mary Smith                               Did you call mom and dad about photos?      Mar 29   19KB

                                 Kyle Lissabet                            Win a free computer.                        Mar 29   760KB

  Download the Attached claim form to register and win your trip !

                                                            Hello
                                                            Bob Kent
                                                            A virus was detected in the file you were attempting to
                                                            download.
                                                            The attachment/file has been successfully deleted.




                                                                                                                                       2:06
Google – Microsoft Internet Explorer




       http://www.google.com




                                        2:12
                                        2:08
                                       10:46
Google – Microsoft Internet Explorer




       http://www.google.com/advanced_image_search?hl=en
       http://www.google.com/images?as_q=breast&svnum=10&hl=en&i=Google+Search&as_epq=&as_oq=&as_eq=&imgsz=&as_filetype=&imgc=&as_sitesearch=&safe=active




                                                                       breast




                                                                                                                                                             2:12
                                                                                                                                                             2:08
                                                                                                                                                            10:46
Windows Media Player
Plays your digital media including music, videos, CDs, DVDs and Internet Radio


                                                                                 1:45
Hello again
Bob Kent
Streaming media can adversely effect
network performance and employee productivity.
You cannot access Internet radio sites, or streaming media from
entertainment and sports sites.
Streaming from approved business sites is limited to 128Kbps.
You can access streaming media from internal sites with no
restrictions.




                                                                  1:46
Launch Kazaa

               1:52
Bob Kent...
What are you up to now?
Peer-to-peer applications are forbidden on Edge Corp. resources.
This application will not be allowed to connect to other P2P nodes.
Please uninstall your P2P client on your computer or your Internet access privileges will be taken away.
Click here to read the AUP or contact IT support desk on x2785
<http://intranet.edgecorp.com/aup.html>




                                                                             Disconnected

                                                                                                           1:52
Microsoft Internet Explorer




        http://www.sillysmilies.com




                                      Hello
                                      Bob Kent
                                      This is a message from the IT department.
                                      We noticed that your PC was about to download some
                                      spyware. We have saved your PC from infection
Microsoft Internet Explorer




        Hello, Bob Kent
        This is a message from the IT department.
        Your PC has just tried to send information to a known spyware site.
        www.gator.com

        We have blocked the spyware from sending your personal information out of the organisation (using our
        Proxy appliance), however your PC will run more slowly until the spyware is removed.

        We are about to redirect you to the spyware removal software to remove this and any other spyware
        from your PC, please click on [OK] to start.

        For more help, email IT Support Desk or call extension 2875

        Provided by Edge Corp IT Support in conjunction with:
BobK: Hey Martin, what’s the price of model R?
MartinS: Its £2,500
BobK: Great, thanks
BobK: Hey Martin, how are you?
MartinS: Great, what about you?
BobK: Not too bad
MartinS: have you heard about your results yet?
BobK: Hey Martin, I heard of a new development
MartinS: Oh yes, what?
BobK: Well, its project name is Goldengate and…
I’d better
 do some
work now…
Thank You!
The Threat From Within

• Users bring potential threats
   – Time-wasting
   – Inappropriate content
   – Illegal and copyright content
   – Increased traffic, delaying business data
   – Web-based viruses
   – Sending out confidential information
• IT Department needs
   – Advise Bob on Acceptable Use Policies
   – Coach Bob on best practices and time allocations
   – Enforce policy to control viruses, malicious code, legal liabilities,
     adverse bandwidth use & reduced productivity
Thank You!




             http://www.exlayer.co.uk/service/bluecoat.htm

				
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