Information Technology Professional resume

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					Dan Wadleigh
411 W.83rd Ave, Denver, CO 80221
(720) 310-8450

                     Information Technology Professional
      Business-focused IT leader providing stable and secure systems to implement
       business capabilities, business processes and maximizing effectiveness.
      Provides hands-on leadership and direction to ensure technology aligns with
       corporate strategy and tactics.
      Direct accountability for day-to-day technical operations and long-term systems
       technology strategy and planning.
      Effective communicator who uses clear business language to engage users.

                         PROFESSIONAL EXPERIENCE
Pride Sports LLC, Burnham, ME                                            Feb 2009-Present
Information Systems Manager
Hands-on manager with a versatile set of skills. Performed a variety of job roles,
including systems and network administrator, help desk manager, telecom support and
project manager. Managed close knit team supporting systems and desktops.
     Worked closely with team to balance work load and provide technical guidance.
       Developed, motivated, and retained high-performing staff.
     Evaluated network monitoring and inventory systems selecting Spiceworks for
       usability and cost savings providing real time alerts and asset tracking
     Documented entire areas of oversight for network administration and systems
       administration, hardware, software, systems and processes.
     Conducted in-depth assessment and performed due diligence to select
       consultant for implementation of Cisco ASA during ISP/DNS transition.
     Migrated servers on aging hardware to virtual machines providing business
       continuity and further solidifying disaster recovery plan.
     Secured remote and mobile office users with cloud based Symantec Endpoint
       Protection solution while also reducing weekly administrative requirements with
       centralized dashboard.
     Mentored IT Support Technician leading to improved desktop support
       performance and technical certification.
     Researched fiber optic upgrade and internet service provider change providing
       increased data and phone services.

Systems/Network Manager
    Established and maintained vendor relationships and provided oversight and
     guidance for purchasing and projects.
    Developed standard desktop build images and coordinated refresh of entire
     company leading to support requests volume reduced by ~50%+.
    Coordinated the successful image creation and deployment to disaster recovery
     machines most critical to daily manufacturing operations.
    Installed System Center Virtual Machine Manager facilitating creation, P2V
     conversion and management of virtual machines insuring server stability.
      Replaced varied legacy backup tape systems with standardized ARAID hardware
       solution layered with Cloud backups across enterprise insuring data security.
      Trained IT Support Technician to manage backup operations, antivirus
       monitoring and equipment status checks.
      Planned, designed and coordinated purchase of replacement SQL Server 2008
       database servers and systems for ERP system upgrade.

Windows Systems Administrator
   Managed and maintained network and systems on multi-national WAN consisting
     of 5 remote offices in site-to-site VPN delivering customer uptime service access.
   Administered 30 Windows 2003/2008 Servers (physical & virtual) on network
     while providing desktop support to over 160 users.
   Provided multiple layers of SQL Server database backups local and LAN based
     with successful restore testing.
   Captured images of all critical operational computers with Acronis insuring
     effective response and minimized downtime due to any hardware failures.
   Implemented Windows Server Update Services system providing managed
     control and security of corporate network patching and updates.
   Introduced virtualization with MS Hyper-V virtual machines to corporate
     environment maximizing cost effective use of hardware and licensing.
   Constructed stable email communications infrastructure on Exchange Server
     2007 platform and secured all traffic with Symantec Mail Security.
   Delivered consistent ERP system access through Citrix MetaFrame XP
     administration while coordinating effective and secure remote use.
   Secured remote site VPN’s with Cisco appliances and internet traffic flow with
     implementation of Barracuda Web Filters.
   Maintained Mitel controller and phone equipment and Repartee voicemail system
     enabling reliable communications for customer service department.

Genesis Solutions Inc., Denver, CO                              June 2005 - Jan 2009
Windows Systems Administrator (IT Contracting)
   Established and maintained Windows Server 2003 Network for client.
   Installed a cost effective Small Business Server 2003 retaining Active Directory
     rights while implementing Exchange Server 2003.
   Spearheaded migration of Active Directory, applications, data, and Exchange
     Information Store from legacy hardware to new server hardware.
   Upgraded CRM 1.2 to MS Dynamics CRM 3.0 deploying SQL Server 2005.
   Secured corporate network with SonicWALL firewall and Symantec AntiVirus.
   Recovered data from failed and failing hardware and systems restoring securely.
   Provided desktop support to staff and contractors maximizing productivity.

Unicel (RCC Wireless), Burlington, VT                       Sept 2004 - March 2005
Associate Account Executive
    Communicated in courteous professional manner to customers daily.
    Met or exceeded targeted sales goals consistently each month.
    Conducted mobile equipment training to new employees easing transition.
Calvary Chapel Christian School, Orrington, ME                    Aug 2002 - Aug 2004
Computer Instruction / Tech Support
    Collaborated in the setup and configuration of Linux server saving costs.
    Instructed classes in keyboarding, computer concepts, and web design.
    Installed and maintained student computer lab.
    Refurbished entire school supply of donated PCs and printers.

Calvary Chapel Christian School, Murrieta, CA                            2001-2002
Information Systems Support
    Provided desktop support for a 150 client network with multiple student labs
    Installed and configured Windows operating systems and office suites.
    Maintained and repaired desktop computer systems and peripherals.
    Completed daily administration of server tape backup rotation.

Systems    Windows Server 2000/2003/2008, Small Business Server 2003, Exchange
           Server 2003/2007, SQL Server 2000/2005, Hyper-V, Citrix MetaFrame XP
Software   Symantec Endpoint Protection, Symantec Backup Exec, MS Office
           2007/2010, Windows XP/Vista/7, Spiceworks
Hardware Cisco PIX/ASA Firewalls, SonicWALL Firewall, Linksys Wireless Routers,
           Barracuda Web Filter, ARAID Backup Devices, Mitel 3300 Controller
Networking Active Directory, DNS, DHCP, TCP/IP, VPN, FTP, IIS
Languages XHTML, CSS, WordPress CMS

                           MILITARY EXPERIENCE
United States Marine Corps – US and Worldwide Locations                  1995-1999
Infantry Squad Leader & Training NCO
     Selections: Division Marine of the Quarter, Battalion NCO of the Quarter
     Awards: Honor Graduate Squad Leader’s and Corporal’s Courses
     Promotions: Meritoriously Promoted to Corporal and Sergeant

2000-2001    Husson College            Information Systems            Bangor, ME
1999-2000    University of Maine       Computer Science               Orono, ME
1993-1995    University of Maine       Computer Engineering           Orono, ME
1991-1993    University of Vermont     Electrical Engineering         Burlington, VT

    CompTIA Network+ - Windows Server 2003 – Exchange Server 2003 – Project
                            Management Training

                         Dean’s List Recipient at All Schools

                         Project Management Institute (PMI)

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