BB Training Manual V8

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					                                                      Blackboard 8

                      Version 8


Introduction………………………………………… …                                               3
     Logging In………………………………………………………..                                      5
My UWIC…………………………………………..                                                    7
      Navigation Buttons………………………………………………                                  8
      Navigation Tabs…………………………………………………                                    9
            o My UWIC tab…………………………………….                                      9
            o My Modules tab……………………………………...                                 9
      Tools Area……………………………………………………….                                      11
            o Announcements……………………………………..                                  11
            o Calendar……………………………………………..                                    12
            o Tasks…………………………………………………                                       15
            o View Grades…………………………………………                                    17
            o Address Book………………………………………..                                  18
            o Personal Information………………………………..                             18
            o Language Pack…….………………………………..                                 20
Building A Module in Blackboard………………….                                      21
        Creating a New Module…………………………………….                                22
        Adding Module Content…………………………………….                                24
        Copying & Pasting from Existing Documents……………                      24
        Adding a Folder……………………………………………..                                  26
        Placing an Item with a Word document attachment into an Existing
         Folder…………………………………………..                                            27
            o Accessibility………………………………………….                                 28

                                                        Blackboard 8

           Adding Content Created in HTML…………………………                   31
           Adding an Image to an Item within a Folder……………...         32
           Adding an Audio Clip to an Item in a folder……………....       34
           Adding an External Link to a Module……………………...             40
           Adding a Course Link to a Module………………………...               41
           Adding a Test to a Module…………………………………                     42
               o Creating a Test………………………………………                        43
               o Adding Questions to a Test………………………...                45
               o Modifying Test Options……………………………..                   49
               o Deleting a Test………………………………………                        51
               o Grade Centre…….…………………………………..                        51
           Adding an Assignment to a module……………………….                 53
               o Creating an Assignment……………………………                     53
Module Management………………………………….                                        55
           How are students enrolled onto modules? ……………….            55
               o My Students can’t see the Module, What’s              55
Communicating with Students……………………..                                  56
           Sending E-mail………………………………………………                           56
           Discussion Board……………………………………………                          57
               o Creating a Forum……………………………………                        59
               o Creating a Thread…………………………………..                      61
Extra Features within Blackboard …………….…..                             62
           Adaptive Release……………………………………………                          62
           Review Status……………………………………………….                           67
           Performance Dashboard……………………………………                        69
           Collaboration…………………………………………………                           72
Conclusion……………………………………………...                                         74
       Appendix 1 List of File Types ………………………………….                   75
       Appendix 2 Forwarding Web E-Mail ………………………….                   76
       Appendix 3 UWIC Library Digitisation Service (Copyright)…      78

                                                              Blackboard 8


Welcome to Blackboard V.8, UWIC’s Virtual Learning
Blackboard offers users easy access to module materials, communication,
assessment and personal management tools.

There are several formatting conventions used in this course. Please take
note of the formatting styles:
      Links will be indicated in BOLD
      Items you type are indicated within the screen shots

                      Technical Requirements
To perform the activities in this manual you will need:
      An internet connection
      A web browser (Netscape Navigator, Firefox, Microsoft Internet
       Explorer Version 4.0 or higher)
      A valid Blackboard account

The examples in this manual were created on computers running Microsoft
Windows XP operating system. Most of the steps will work exactly the same
on Apple computers running the Macintosh operating system. If you have
difficulty, contact the

               Creation of a Blackboard Account
All prospective staff users must attend a Blackboard Basics Training Course
(contact Human Resources). Following completion of the course, please
contact the LTDU (Learning & Teaching Development Unit) so that your
account can be activated. All Blackboard usernames and passwords will be
the same as Staff / Student network logon details.

                                                            Blackboard 8

                               Where else can
                                I find help?

All tutors on Blackboard are enrolled onto a module called Blackboard@uwic
to help UWIC staff in their use of Blackboard. There's best practice advice on
using folders, documents, and making external links. There's also additional
advice about accessibility and copyright. Under the Talk Back discussion
board you can share good practice with UWIC colleagues, raise concerns,
suggest improvements or just generally let off steam!
Also, there are student help pages located on the main Blackboard webpage so you can direct your students to these
pages if they wish to gain more information.
You can contact the LTDU (Learning & Teaching Development Unit) by

                What about more advanced training?
Once you’ve done the Blackboard basics course, why not book yourself in on
one of the more advanced workshops. These provide more detail on particular
areas of Blackboard, such as:
             Blackboard Refresher – including areas such as Adaptive
             Collaboration Online with Blackboard
             Computer Aided Assessment
             Coursegenie
             Learning & Teaching with Wikis and Blogs
             Podcasting in Learning & Teaching
             Using Media Rich Content in Blackboard
Contact Human Resources for information on the current training programme
or email or

                                                           Blackboard 8

                          Logging in

Once your Blackboard account has been activated, you can login to the
Blackboard server:

Step Open your Web Browser. Enter the following URL into the address bar of
1:   your browser to access the Blackboard Server:
Step Once the page below has opened you may like to bookmark it for easy access
2:   in the future.

      Click on the Login button.

Step Enter your UWIC network username and password

                                                          Blackboard 8

Step Click on the Login button

Once logged in, you will arrive at your personal My UWIC page. The My
UWIC page is the default entry point when using Blackboard. The content of
this page is automatically updated (see the next part of this manual).

                                                              Blackboard 8

                                 My UWIC

This section will help you to become familiar with the My UWIC features of the
Blackboard 8 software. It includes:

      Recognising the different areas within the My UWIC page
      Understanding the tab-based navigation system
      Using the Tools area to
          o Check and sort Announcements
          o Create and manage personal calendar and task items
          o Access your grades
          o Send e-mail
          o Create an Address book
          o View Personal Information and Set options.

The My UWIC Page has the following main areas:

Each of the areas illustrated above has a different function. The following
pages will cover each area separately.

                                                               Blackboard 8

                           Navigation Buttons
At the very top of the screen are three Navigation Buttons and the UWIC

These buttons will always be present regardless of the page you are in. Each
button serves a different function.
The Home button redirects the browser to UWIC’s homepage (as does
clicking the          logo).
The Help button directs the browser to UWIC’s online help / support pages,
where you can get information about how to use the software, as well as five
minute guides and FAQs.
The Logout button will log you out of the current Blackboard session. Be
sure to use the Logout button to end each session, especially when working
on a shared computer or in a computer lab.

There are currently two default components within this area:

               Component                              Content

My Announcements                      Displays links to current
                                      announcements from all of your
                                      modules (Note: in Blackboard
                                      terminology a ‘course’ is a UWIC

My Courses                            Displays links to all of the modules that
                                      you are enrolled on, either as a lecturer
                                      (tutor access) or as a student.

Clicking on any of the links within each component will open a new page.
You can customise this section by adding other components (Blackboard calls
these components ‘modules’). Clicking on the Contents button will enable
you to change the colours and type of component areas, while clicking
Layout will change the layout of the components.

                                                             Blackboard 8

                           Navigation Tabs
The Navigation Tabs are used to navigate between the different functional
areas of the Blackboard 7.3 software.
There are two functional areas in the Blackboard system: MY UWIC and MY

Clicking on a tab displays the appropriate content area. The function of each
tab is as follows:

                                 My UWIC
This tab provides access to the personal management areas of Blackboard
and is the default entry point for all users.

                                My Modules
The Modules tab provides access to all the modules you are enrolled on in
Blackboard as well as the Course Catalogue. Use this tab to access modules
or browse the course catalogue.

Step 1:      Click on the My Modules tab

Two main areas are displayed, Course List (remember Blackboard calls
modules, courses) providing a list of all the modules you are enrolled on, and
Course Search that allows you to search for modules on Blackboard.

                                                               Blackboard 8

You can access any module from the Course List by simply clicking on the
module title; you may need to scroll down the list to view all of your modules.
To Search for modules in Blackboard, enter the module code under Course
Search e.g. Information Systems

To return to the Modules area simply click on the Modules tab.

To switch back to the My UWIC view, click on the My UWIC tab.

Instructions about how to use these tabs are covered later. There are also
five minute guides available on the Blackboard Help pages.

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                                                             Blackboard 8

                               Tools Area

                     The Tools area provides personal management tools,
                     which you can use to create and manage entries.
                     Several items in the tools area are also displayed in the
                     My UWIC Component Area, but the default view
                     displays only Announcements.

Clicking the Announcements link in the Tools area opens a page, which
contains all of the announcements from your modules. By default the view
displays announcements from the last 7 days. However, this can easily be

Step 1:      Click the Announcements link in the Tools Area.

      Note: If you are a new Blackboard tutor and you haven’t yet posted
            any announcements and you are not enrolled in any modules,
            there may not be any announcements displayed.

Step 2:      The default time frame is View Last 7 days. Click on the
             View All tab to view all of your announcements.

This area also contains a sort menu that allows filtering of announcements.
The default is Show All but you can limit this to Institutional Only, Courses
Only or an Individual module.

Step 3:      Click on the drop down selection menu to select one of the
             possible announcement views.

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                                                             Blackboard 8

Step 4:      Return to the My UWIC page by clicking on the My UWIC

             navigation tab.

The calendar is like a personal diary but with the advantage that Tutors and
System Administrators can also put items into it. There are two kinds of
calendar items:
      Module calendar items (created by the tutors of a module and available
       to students enrolled in that module), e.g. a module timetable.
      Personal calendar items (created by you and available only to you) e.g.
Where you create your calendar event determines whether or not it will be a
module event (from the control panel of your module) or a personal event
(from the My UWIC page).
Note: There is no link between a Blackboard Calendar and MS Outlook

Creating Personal Calendar Events
Let’s create a personal calendar event to remind you about an upcoming
lunch date:

Step1:       Click on the Calendar link in the Tools area.

Step 2:      Click on the Add Event button. .

Step 3:      In the Event Title field enter:

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                                                                Blackboard 8

Step 4:      In the Event Description field enter:

Step 5:      Leave the radio button set to Smart Text.
Step 6:      Under Event Time, leave Event Date set to the default –
             today’s date (February 18th in this case).
             Set Event Start Time to 2:00 PM
             Set Event End Time to 3:00 PM using the drop down boxes.

Step 7:      Click on the Submit Button.

      Note: You may get a message stating that the time has passed – click
            OK to continue.

Step 8:      You will receive a receipt confirming the addition of your event.
             Click the OK button to return to the calendar view. Check to see
             the event has been added by scrolling down to the appropriate
             day / time.

      Note: Only the title will be displayed as a link. Clicking on the link will
            open up the full entry (click OK to return to the calendar).

Notice that since you created the event, there are Modify and Remove buttons
next to the calendar item. You can modify or remove any personal calendar
items by selecting the appropriate button. If you did not create the event, you
will not have access to modify or remove it. Instead of the Modify and
Remove buttons, there will be the module reference code.

                                      - 13 -
                                                             Blackboard 8

When you have accepted the receipt for this event, the calendar returns to
today’s date.

Navigating through the Calendar to View Events
There are three ways to navigate through the calendar
1.           Clicking on the Back and Forward arrows either side of the date
             displayed changes the day, week, month or year, depending on
             the view selected.
Step 1:      Click on the Forward arrow to show tomorrow’s events. By
             scrolling down, you should see the second event that you

2.           The row of tabs across the top of the calendar page navigates
             between calendar views. For example, instead of viewing a
             day’s events, you can view events for a week, month or year.
Step 1:      Click on the View Week tab to show the current week’s events.
             By scrolling down, you should see the events that you have

3.           The Quick Jump button takes you directly to a specific date.
             Use the quick jump button to locate your birthday.
Step 1:      Click on the Quick Jump button.

Step 2:      Use the drop-down menus to designate the date and select an
             appropriate view by clicking the radio button.

Step 3:      Click Submit.

Modifying & Removing Personal Calendar Events
You will not have the ability to edit or remove calendar events created by
another tutor within a module or by the System Administrator even though
they appear in your calendar. You can only edit and remove personal
calendar events that you created in My UWIC.

Step 1:      Return to the calendar event that you added earlier using the
             Quick Jump. Select the View Week option.

                                    - 14 -
                                                                 Blackboard 8

Step 2:       Click on the Modify button next to the event ‘Lunch with the

Step 3:       Modify the Event Start Time to 11:30 AM and the Event End
              Time to 12:30 PM.

Step 4:       Click on the Submit button

Step 5:       On the receipt, which tells you that the event was successfully
              updated, click the OK button.

You can remove your personal calendar events by clicking on the Remove
button next to the event as displayed in the day or week view.

Filtering Calendar Events
Similar to the Announcements tool, you can filter the Calendar events so that
you only see one type of event. The filter control is the drop down box in the
upper right of your Calendar screen. Clicking the arrow displays the menu.

                      The default setting is All Events. You can choose to
                      look at any single set of events by changing the calendar
                      filter to My Events (for personal) and Course Events (for
                      all module events) or to the individual module title (for
                      specific module events) by clicking on the appropriate

The task tool is a bit like a ‘To Do’ list and can be used to display:
      Module tasks are created by a tutor and associated with a module.
       Module tasks are automatically assigned to everyone enrolled in the
       module. Only module tutors can create, modify and remove module
       tasks. Each user can update the status of these tasks and tutors can
       view individual student’s progress.

                                       - 15 -
                                                               Blackboard 8

      Personal tasks created by the individual user and are only ‘accessible’
       by them. Users can create, modify, update the progress of and remove
       their own tasks. Tutors cannot see students’ personal tasks.

Creating a Personal Task
Step 1:      From the My UWIC page, click on the Tasks links in the Tools


Step 2:      Click the Add Task button.

Step 3:      In the Task Title field enter:

Step 4:      In the Task Description field enter:

Step 5:      In the Due Date, set the date for one week from today.

Step 6:      Set Priority to High.

Step 7:      Leave Status as Not Started.
Step 8:      Click Submit.
Step 9:      You will receive confirmation that your task was added
             successfully. Click OK to accept the receipt.
Step 10:     Clicking on the task subject will display the detail description.
             To return to Task View click OK.
Sorting Tasks
If you have lots of tasks, you may want to sort them. When viewing tasks,
there are four column headings: Priority, Subject, Status and Due Date.

These headings can be used to sort out your tasks. For example,

                                     - 16 -
                                                                  Blackboard 8

Step 1:       Click on Priority to sort your tasks by priority.
Step 2:       Click on Subject to sort your tasks by subject.
       Note: This is not by module as it is alphabetical – using the title of the

Updating the Priority and / or Status of a task
As you work on a task you may want to modify its priority or status to reflect
your progress.
To change the Priority and / or Status of a task:
Step 1:       Click on the Modify button to the right of the task.

Step 2:       Change the Status or Priority using the drop down boxes.
Step 3:       Click Submit.
Step 4:       You will receive a receipt confirming that the task has been
              updated. Click OK.
       Note: Clicking on the status (e.g. not started) or the Priority symbol for
             each task also changes them on a rotational basis. However,
             be careful with this method as the listed order of tasks may
             change with each change that you make.

Adding Module Tasks
Only module tutors can create module tasks. Adding module tasks is done
through the tutor’s Control Panel for that particular module.

Removing Tasks
You can remove personal tasks by clicking on the Remove button next to the
task. You cannot remove Module tasks unless you are a Tutor.

                                   View Grades
The View Grades tool provides easy access to marks for online modules.
Marks for offline modules can also be added. If a tutor chooses not to use the
grade book or makes grades ‘unavailable’ to students, they will not appear.

                                      - 17 -
                                                               Blackboard 8

      Note: If you have not done any assignments in your module or if you
            are not enrolled on a module, you will not have information in
            the My Grades tool.
Step 1:      From the My UWIC page, click the View Grades item in the
             Tools area.
Step 2:      Click on a module title to view your module marks if available.
      Note: The view only displays scores that the Tutor permits.

                                                Address Book
The address book provides a location where you can create and maintain a
private contact list.

Adding Contacts to the Address Book
Step 1:      From the My UWIC page, click on the Address Book item in the
             Tools area.

Step 2:      Click on the Add Contact button.
Step 3:      Fill out information for one of your friends or associates.

Step 4:      Scroll down and click on the Submit button.
Step 5:      You will receive a receipt confirming that the contact was added
             successfully. Click on the OK button.

Browse the Address Book
Similar to the directory, you can search for an entry by typing in their surname
or jump to an entry by clicking on the letter that corresponds to the last name.
This is particularly useful once you have many entries.

                           Personal Information
Personal Information provides a tool to manage and maintain personal
information and settings.

                                     - 18 -
                                                              Blackboard 8

There are three areas included in the Personal Information tool:
                Edit Personal Information
                Set CD ROM Drive
                Set Language Pack

Edit Personal Information
Edit Personal Information allows you to view your user account information.
Students’ accounts are created automatically through CIMIS. Students can
view their personal information through Blackboard e.g. Home Address, Term
Address, E-mail Address etc. Note: Staff accounts are currently created
through a manual process manually and therefore only contain First Name,
Last Name and their UWIC E-mail address.

Viewing Personal Information
Step 1:      From the My UWIC page, select Personal Information from the

             Tools area.
Step 2:      Click on Edit Personal Information
Step 3:      View your personal information.
      Note: Only you can access your personal information.

Set CD-ROM Drive
In Modules, tutors have the option of linking to off-line media stored on a CD-
ROM. For example, some textbook publishers provide companion CD-ROMs
that contain additional content, such as audio tracks, videos, or other
multimedia resources. Tutors can use the offline content-linking feature to
point to the specific materials located on the CD-ROM.
This feature requires the CD-ROM in your computer’s CD-ROM drive in order
to access the offline content. Since every computer can have the CD-ROM
drive mapped differently, you must set this to successfully use offline content
in a module.
Step 1:      From the Personal Information page, click Set CD-ROM drive.
Step 2:      Click on the CD-ROM (for PC) drop down menu list and select
             the drive letter that corresponds to the CD-ROM on your

             (Mackintosh users: type the name of your CD-ROM drive in the
             CD-ROM field (for MAC)).

                                     - 19 -
                                                             Blackboard 8

Step 3:      Click on the Submit button.
Step 4:      You’ll receive a receipt confirming that the drive option has been
             updated. Click the OK button.
      Note: Each computer has the CD-ROM drive mapped differently. If
            you access a module from different computers (e.g. from a
            computer lab during the day and from home at night), you may
            need to adjust the CD-ROM setting to the appropriate drive for
            each computer each time you use it.
Set Language Pack
It is possible to set the User Language Pack. Choose Welsh, US English,
Spanish, French or Chinese.

Setting the Language Pack will not translate the content of the module into the
chosen language; it will convert the icons, menus and receipts within

                                     - 20 -
                                                             Blackboard 8

              Building Modules in Blackboard V.8

Within Blackboard only module tutors have access to the Control Panel.
This is the area within which tutors can manage information, materials,
assignments, assessments and the setup of their module.
In this section you will learn how to:
      Create a New Module
      Add Module Content
          o Copying & Pasting from Existing Documents
          o Adding a Folder in the Course Content area of a module
          o Placing an item with a Word document attachment into an
            existing Folder
          o Add content created in HTML
          o Add an Image file into an Item within a Folder
          o Audio Clips and Podcasting
          o Add / Modify an External Link in the Course Content area of a
          o Add a Course Link to the Course Content area of a module
          o Add / Modify a Test to the Course Content area of a module
          o Add an Assignment to the Course Content area of a module

Remember, all tutors are enrolled on a Blackboard module
called blackboard@uwic providing best practice advice
on adding content, using discussion boards and creating
assessments. Take a look!

                                         - 21 -
                                                            Blackboard 8

Creating A New Module
In order to obtain an empty Blackboard module you must have undertaken the
Blackboard Basics training workshop.
A module that has been validated and occurs on CAMs will automatically
appear on Blackboard. Contact a member of the Blackboard team and they
will enable tutor access for you.
If you wish to create a new module, which is non-CAMS, you must fill in a
module request form, which can be obtained from LTDU, email:

Overview of a Module
Once you have gained tutor access to the module you can access the module
either through the My Courses component area on the My UWIC page.

Through the Course List area on the My Modules page.

                                    - 22 -
                                                             Blackboard 8

This view of the module is known as the ‘Student View’ as this is the only view
of the module that students have access to (but they DO NOT have access to
the Control Panel).
The Navigation menu allows users to navigate between module
components. These components appear in the Module Content Area.
As a tutor you will have the same view as the student except that you will
have access to the Control Panel. The Control Panel allows tutors to add /
modify / delete materials in the Blackboard module.

               Tutor View: Access        Student View: No
                to Control Panel       access to Control Panel

Enter the Control Panel by clicking on the Control Panel button. The following
page will be displayed.

                                     - 23 -
                                                           Blackboard 8

          Adding Module Content
Under Content Areas, in this example, there are two links: Module Documents
and External Links. If you wish to add content to the Module Documents
area, click on the link Module Documents.

                          Adding an Item
Blackboard has been designed to allow tutors to upload simple documents
without having to know html or use web-authoring tools.
Blackboard now incorporates a spell checker, which checks the spelling of
any text typed into the text box. However there may be times when it may be
desirable to incorporate material into Blackboard directly from an existing
Word document. One way to do this is to copy and paste.

Copying and Pasting from Existing Documents into a
Blackboard Item
In this example, you will open a word document and copy some of the content
into the Module Documents area situated within Content Areas of the
Control Panel.
You will need access to Microsoft Word or another word processor to
complete this particular exercise.
Step 1:      From the module, click the Control Panel button, and then
             select Module Documents from the Content Areas.

Step 2:      Click Add Item
Step 3:      In the Name field, type the name you wish the document to

                                   - 24 -
                                                           Blackboard 8

Step 4:    Minimise Blackboard by clicking on the button     located in the
           top right hand corner of the screen. Then locate and open your
           word processing package. From the word processor’s File
           menu, choose Open and locate the file. Open the document.
Step 5:    Highlight the text you wish to copy.
Step 6:    Select Copy from the Edit menu in your word processor OR
           click the Copy icon in the word processor’s toolbar OR press
           ctrl and c on your keyboard at the same time.
Step 7:    Switch back to the Blackboard window.
Step 8:    Now you should be back in Blackboard, click in the Text field, so
           that the cursor is in that area.
Step 9:    From the browser’s menu, choose Edit and then Paste OR Ctrl
           and v at the same time on your keyboard. This will paste the
           text into the field. You can check the spelling of the text using
           the spell check icon.

Step 10:   Leave the Text formatting option set to Smart Text and do not fill
           in any of Section 2 (Options). Leave them set to the default
           settings. There is also an option to spell check the text within
           the text box by choosing the ABCicon.
Step 11:   Click Submit to complete the process. You will also receive a
           confirmation receipt. Click OK.
Step 12:   Return to the student view of the module by clicking the Module
           Name in the navigation path in the upper left corner of your
           module content area.

                                  - 25 -
                                                               Blackboard 8

          Then view the module document by first clicking on the Module
          Documents link in the navigation menu of the student view. The text
          you added will display under the heading, for example:

       Note: Any formatting of the text will be lost i.e. headings previously in
             bold will now be in a normal state etc.

                            Adding a Folder
Within Blackboard it is possible to create a directory of folders and then place
documents into these folders. This is useful for file management, organising
documents and links.

As an example we will now create a folder within the Module Documents area.

Step 1:       Enter your module and click the Control Panel button
Step 2:       Select Module Documents from the Content Areas section.

       Note: The file structure in Blackboard is not like in windows – you
             cannot drag and drop. If you want a file (item) to go into a folder
             you must create the folder first. However there is a Copy
             function, which enables you to move content from folder to
             folder within a module and between modules, provided you have
             tutor access on both modules.

Step 3:       Click on the Add Folder button.

                                      - 26 -
                                                              Blackboard 8

Step 4:      In the Name field type in your required name for the folder

Step 5:      By default, document titles are black, however you can colour-
             code your title by clicking the Pick button and then choosing a
             colour from the chart displayed by clicking on it. It is best to
             avoid light colours on a pale/white background.

Step 6:      In the Text area you will need to enter a description of the type
             of information the student can expect to find within the folder.
             This is important so that students are able to find the correct
             information quickly and easily.

Step 7:      Leave the text formatting option set to Smart Text. In the
             options section, click Yes to make the folder visible. This will
             mean students can see it all of the time, once the module is
             made available. You could set dates you wish to make the
             folder appear / disappear.
Step 8:      Click Submit. A confirmation receipt will indicate that you have
             successfully created a folder. Click OK.

Placing an Item with a Word document attachment
into an existing Folder
If you already have information in electronic format, rather than redo the
whole document or copy and paste it in (and lose the formatting), you can
upload it into Blackboard as a link. You may wish to do this if
     The file contains the kind of content that would be impossible, or
      wouldn’t make sense to copy and paste – e.g. a spreadsheet
     The file is too long and copying and pasting would mean that student
      would be required to scroll many times to view the document

                                     - 27 -
                                                                Blackboard 8

     You need the students to be able to modify the content in the file – for
      example, if you were distributing a template for a PowerPoint
     You simply don’t want to re-enter text that you’ve already entered and
      formatted in another application.
Note: When you attach files, students must have the appropriate software to
      open and use the files e.g. if you attach a PowerPoint presentation,
      students must have PowerPoint (or some application that can view
      PowerPoint files) on their computer. Always indicate the type of file
      that you have uploaded.

      The Special Educational Needs and Disability Act 2001 targets the
      “less favourable” treatment of disabled students and / or specific
      learning difficulties compared to that experienced by their non-disabled
      peers. To avoid “less favourable” treatment, institutions are required to
      be “anticipatory” and to make “reasonable adjustments” to all of their
      services including learning, teaching, assessment and many other
      dimensions of their course and curricula.
      It is recommended that any documents uploaded into Blackboard
      should be formatted in the following way:

     Use sans serif fonts which many people find easier to read (e.g. Arial
       or Comic Sans)
     Keep lines left justified with a ragged right edge
     Do not use colour to convey meaning
     For Word documents use a minimum font size of 12pt (students can
       change the font size from within Blackboard)
     For HTML documents ensure that the user is able to increase the font
       size via their browser by using relative font size rather than a fixed
       font size
     If posting PowerPoint presentations use a minimum font size of 30pt
         and offer a text only version of the presentation
     Do not use large blocks of capitalisation, italics or underlining as this is
       often difficult for some people to read; avoid moving or blinking text
     Keep links to a minimum – no more than 10 links per page
     Ensure navigation is clear and that information is in short, manageable
       chunks. Break text up with bullet points / numbers

                                      - 28 -
                                                                   Blackboard 8

       If adding any multimedia, you should ensure that you offer an
           equivalent alternative, e.g. If putting up an audio file, you should offer
           a textual description
       Ensure that attached images have Alt tags – Alternative Text which
         allows screen readers to read images.
       If adding graphs or complex diagrams, you should offer a textual
                              (Accessible Curricula, Good Practice For All, 2001)
Note:     This is not a definitive list, for more information a copy of ‘Accessible
          Curricula, Good Practice For All’ can be downloaded in PDF format
    Placing an Item with a Word document attachment into an
                          existing Folder
Step 1:        Enter your module and click the Control Panel button.

Step 2:        Select Module Documents from the Content Areas section.

Step 3:        Click on the name of the folder that we previously added (e.g.
               Week One).

Step 4:        On the page displayed click the Add Item button.

Step 5:        In the Name field type the name of the document you wish to
Step 6:        In the Text area, enter:

Step 7:        In Section 2 (Content attachments) click the Browse and then
               navigate to find a word file to upload from your computer / disc/

                                        - 29 -
                                                                Blackboard 8

             server etc. Click on the file and then open (or double click on
             the file). The filepath should then appear in the File to attach

Step 8:      In the Name of Link to File enter:

      Note: By adding (Word doc) you give the student an idea of what type
            of document they will be viewing.
Step 9:      Leave the Special Action field set to the default setting, Create a
             link to this file

      Note: The content attachments area of an item includes the options to
            create a link (Step 8), display a media file, or unpackage a
            file. If display a media file within the page is selected, the
            attached file must be in a format recognisable by Blackboard. If
            it is not, Blackboard will automatically create a link to the file. (A
            list of recognised file types can be found in Appendix 1)

Step 10:     In Section 3 (Options) click the radio buttons to make the item
             visible, do not add offline content, track number of views or add
             metadata. If you want you can choose the date restrictions and
             then click Submit and OK on the confirmation receipt.
      Note: You could now add other items by clicking the Add Item button
            and following steps 3 – 10.
Step 11:     Once you have added other items it is possible to change the
             order of the items added by clicking the drop down box arrow
             next to the number of the item and re-numbering. The other
             items will automatically re-number to correspond with the
             changes you make.

                                      - 30 -
                                                            Blackboard 8

Step 12:    Return to the Student View of the module by clicking the
            Module Name in the Navigation path in the upper left corner of
            the page. Click on the Module Documents button in the
            navigation menu and you should see the Folder called ‘Test
            Folder’ and access its contents ‘Module Descriptor’ by
            clicking on the name of the folder. Clicking on the Descriptor
            link will display the document you just loaded.
      Note: Depending on the combination of browser and word processor
            you are using, the file may launch differently. For example the
            Netscape browser will typically ask whether you want to Open or
            Save a Microsoft Word document (Select Open), and open the
            document in a separate Microsoft Word window, leaving a
            greyed-out pane in Blackboard. Alternatively, Microsoft Internet
            Explorer will open a Microsoft Word document within the
            browser itself instead of launching Word separately. Firefox will
            ask if you wish to open or save the document also. Various
            combinations of browsers and applications can affect how a
            document will be launched.

Adding content created in HTML
Content that has been created in HTML can also be added into a module.
However there are a few steps to take to assure that the text appears
Step 1:     You need to copy the actual HTML code, not the rendered web
            page. To access this html, select View then from the drop down
            list select Source in your browser, or View then HTML Source
            if you have opened the file in Word. This will then open the raw
            html in a text editor such as Notepad, from which you can copy
            the material.
            If you have used FrontPage to create content then ensure that
            you are on the HTML view.
Step 2:     When you copy and paste HTML code from a HTML document,
            select ONLY the text that appears between (but not including)
            the <BODY> and </BODY> tags. The rest of the HTML
            document is dynamically generated by Blackboard.
Step 3:     When you copy and paste code from an HTML document, set
            the text formatting option to HTML.
Step 4:     Copying and pasting code from an HTML document is only
            appropriate if the document contains only text information. If
            your document contains embedded images you should attach
            the entire HTML file.
      Note: When you copy and paste HTML coding into the Text box of
            an Item or a Folder within Blackboard you will need to set Text
            Type options to HTML.
            Smart Text does not recognise all HTML coded functions.

                                   - 31 -
                                                               Blackboard 8

Adding an Image file into an item within a folder
There are many different types of media files that work within Blackboard
(See Appendix 1). Consider using audio clips, images and even compressed
video to enhance your curriculum. In this section, you will enhance a section
of the module by uploading an image into an item within a folder.
Step 1:      Enter your module and click the Control Panel button.
Step 2:      Select Module Documents from the Content Areas section.
Step 3:      Click on the name of the folder that we previously added (e.g.
             Week One). On the page displayed click the Add Item button.
Step 4:      In the Name field, type the following:

Step 5:      In the Text field, type the following:

Step 6:      Scroll down to the Contents Attachments area. Click Browse
             and find an image on your computer (a .jpg or .gif file) and then
             double click on the filename. The file path should appear in the
             Browse box.
      Note: You can leave the Name of Link to File blank because we are
            displaying the media file on the page itself, not creating a link to
Step 7:      From the Special action drop-down list, select Display media
             file within the page.

Step 8:      In Section 3 (Options) click the radio buttons to make the item
             visible, do not add offline content, track number of views or add
             metadata. If you want you can choose the date restrictions and
             then click Submit. A Multimedia Options screen will appear.

                                      - 32 -
                                                             Blackboard 8

      Note: When you choose the ‘Display media file within the page’ option,
            the software will identify what kind of file you are using and
            prompt you to indicate the correct Multimedia Options.
            Multimedia formats that are supported by this option are the
            MPEG, AVI and QuickTime video formats; the WAV and AIF
            audio formats; and GIF and JPG images.
             (See Appendix 1 for a full list of supported multimedia formats)
Step 9:      For Alignment, select centre and for Placement select above
             the text.

Step 10:     Use the drop-down box to designate a line Border width of 3
             around the image.
Step 11:     In the Alternative Text area (the Alt Tag), enter a relevant
             description of the image.

      Note: Alternative text of images will appear instead of the image
            when a user is viewing the Blackboard module in Text Only
            mode or when Screen readers are used. These tags are
            especially important for visually impaired users and for
            compliance with new UK Disability guidelines.
Step 12:     Click Submit. A confirmation receipt will indicate the successful
Return to the Student View of your module and view your files.

For information on UWIC’s Library Digitisation Service, please
                     see Appendix 3.

                                    - 33 -
                                                                  Blackboard 8

                     Audio Clips and Podcasting
Audio content on Blackboard will usually take the form of either sounds to
illustrate a particular point (such as music clips, sound effects, language
content), or learning materials actually delivered in audio form – such as a
Podcast. The approach you take really depends on the type of audio
If you just wish to upload a sound clip for learners to listen to, please use the
following method. (Please note - audio clips should ideally be less than 5
minutes - to avoid long download times)
Step 1: Enter your module and click the Control Panel button.
Step 2: Select Module Documents (or equivalent area you wish to upload to)
from the Content Areas section.
Step 3: On the page displayed, click the Add Item button.
Step 4: In the Name field, give the item a name (and also a description in the
text box if you wish)

Step 5: In Section 2 - Content, use the Browse button to locate your audio
file. Files should either be in wav, mp3 or wma format.
Step 6: You can choose to either simply make a link on your Blackboard page
- that learners click to play the clip (it will launch in their default media player)
or you can choose to embed the clip within a player on the page itself.
If you wish to merely make a link, you will need to provide a Name of Link to
File (plus it’s also good practice to note the file type in brackets after name).
You should leave the Special Action option on Create a link to this file:

Alternatively, if you wish to embed the clip within a player on the Blackboard
page, you do not need to provide a Name of Link to file, but you do need to
select Display media file within the page, from the Special Action drop-
down menu:

                                       - 34 -
                                                              Blackboard 8

Step 7: Using this method, when you submit your item, you will then be taken
to an additional page – Content Actions – Embedded Media Information.
Here you can select how you wish the clip to appear and behave on the page.
Make your selections as you wish, and add some Alt Text. This should be an
accurate description of the audio file – for accessibility purposes. Click the
Submit button at the bottom right-hand corner of the page. (Please note, you
do not get this additional Content Actions page if you chose to just make a
link to the audio clip)

Step 8: You will receive the usual Success receipt to confirm that your audio
clip has been uploaded. Please click OK
Step 9: The final stage of the process is just to check that the clip is playing
as you intended, by going to the student view of your module (outside Control

                                     - 35 -
                                                                Blackboard 8

The previous section described how to add a simple single audio clip into a
Blackboard Module. However, learning content is increasingly being
delivered in audio format – in the form of Podcasts. Blackboard offers a
facility for uploading such Podcasts, and for organising them effectively within
To upload a Podcast Episode, please use the following procedure. (Please
note - Podcasts should ideally be less than 15 minutes – for both technical
and pedagogical reasons)
Step 1: Enter your module and click the Control Panel button.
Step 2: Select Module Documents (or equivalent area you wish to upload to)
from the Content Areas section.
Step 3: On the page displayed, click on the drop-down menu on the right
hand side, select Podcast Episode and then click on the adjacent Go button.

Step 4: On the page displayed, give the Podcast a Name. It’s also advisable
to offer a brief description, and how you’d like the learners to actually use the

Step 5: In Section 2 – Podcast Media, use the Browse button to find the
Podcast Episode on your computer. It should ideally be in mp3 format.
Alternatively, if linking to an externally-hosted Podcast, please enter the URL
(including the http:// prefix) There’s a Check URL button so you can verify
you have correctly entered it

                                      - 36 -
                                                                Blackboard 8

Step 6: All podcasted content must be available in an alternative textural
format for accessibility reasons. This can either take the form of a full text
transcription of the Podcast, or more commonly, Show Notes. These are a
brief description of the podcast contents, rather than a word-for-word
transcription, but they must still accurately encapsulate the totality of the
Podcast. In Section 3 – Supplemental Attachments, you can upload these
show notes or transcript, by giving them a Link Name, and finding your text
file on your computer using the Browse button. The file can either be in text
(txt) or word (doc, rft) format. Up to three different text files can be attached
to support your Podcast.

Step 7: Click the Submit button at the bottom right-hand corner of the page.
You will not receive the usual Success receipt, but will be taken straight back
to your Module Documents (or equivalent) folder within Control Panel.
Step 8: The final stage of the process is just to check that the clip is playing
as you intended, by going to the student view of your module (outside Control
Panel) You’ll see that the Podcast Episode plays in a special player within
the Blackboard page. There’s also a play link, that learners can right-click to
save the podcast (in order that they might transfer it to a mobile device such
as an iPod) and also the Attachments link to the Show Notes text file

* There is some additional functionally when uploading Podcast Episodes,
that allows you to gather together all the Podcasts (which may be dispersed
within the other learning content) into one collated Podcast area. The
podcasts still remain in their original locations, but users will also see them
here, in this new menu area.

                                      - 37 -
                                                              Blackboard 8

Step 1: To set this up, enter your module and click the Control Panel button.
Step 2: Select Manage Course Menu from the Course Options section.
Step 3: Click on the Add Tool Link button

Step 4: On the page displayed, open the drop-down menu in Section 1 – Set
Area Properties, and select Podcast

Step 5: You will also need to give this new menu item a Name

Step 6: Click the Submit button at the bottom right-hand corner of the page.
You will receive the usual Success receipt to confirm that your new menu
item has been added. Please click OK
Step 6: You will now be taken to a page displaying all your current menu
items. The one relating to your podcasts will be at the end of the list, but you
are able to re-order them, using the drop-down numbers adjacent to the menu

                                     - 38 -
                                                            Blackboard 8

Step 7: By now going to the student view of the module (outside Control
Panel) you will see your new menu item has appeared in the main Module
menu on the left hand side. Clicking on your Podcasting link will take you to
this new area, grouping together all your podcasts. Learners can then choose
to play them all, or just particular ones.

                                    - 39 -
                                                               Blackboard 8

          Adding an External Link to the Course Content
                    Area of a module
External Links can be added within Module Documents or any other folder
area within Content Areas. The following example explains how to add an
external link within the External Link folder.

External web sites can be useful by students as additional resources, reading
or incorporated into exercises.
      Note: It is the responsibility of the tutor to maintain the external links
            section. Often, sites may move or are edited by the site owner.
            To avoid missing or broken links in a module, tutors should
            regularly check their external links to confirm that they are
            functioning correctly and still have relevant information.
Step 1:      Enter your module and click the Control Panel button.
Step 2:      Select External Links from the Content Areas section.

Step3:       Select the Add URL button.
Step 4:      Enter the Name of the web site:

Step 5:      In the URL field, enter the web address:

      Note: You must type in http:// before the web address.
Step 6:      In the Description field enter:

Step 7:      IMPORTANT: In the options area select Yes next to ‘Do you
             want to make external link visible’. Finally select Yes next to
             ‘Launch Item in External Window’.

                                     - 40 -
                                                              Blackboard 8

      Note: This will ensure that you avoid copyright problems. If it is your
            own web site or a UWIC site then there is no need to select the
            latter option.
Step 8:      Click Submit. A confirmation receipt will indicate a successful
             submission. Click OK.
Step 9:      Return to the Student View of the module by clicking the
             Module Title in the navigation path in the upper left corner.

                      Adding a Course Link to the Course
                     Content Area of a module
It is possible to link to a document in Blackboard from another content area in
the same module. This means tutors only need to upload a document once,
thus avoiding duplication.
Step 1:      Enter your module and click the Control Panel button.
Step 2:      Select Module Information from the Content Areas section.

Step 3:      Select the Add Course Link button.
Step 4:      In the Name type the text you wish to appear, for example:

Step 5:      In the Text area, enter:

Step 6:      Within the Course Link Attachments section, click on the
             Browse button of the Link Location option. The Course Map
             will appear in a pop-up window. Select the course area or folder
             to link to:
             For Example: Module Documents-Week One Folder-Module

                                     - 41 -
                                                                Blackboard 8

Step 7:       Click Submit and the window will close and the file path will
              show in the Link Location box.

Step 8:       In Section 3 (Options) click the radio button to make the course
              link visible. If you want you can choose the date restrictions and
              then click Submit and OK on the confirmation receipt.
Step 9:       Return to the Student View of the module by clicking the
              Module Title in the navigation path in the upper left corner to
              view your files.


Adding a Test to the Course Content Area of a module
Tests are on-line evaluations that can be used to measure a student’s
understanding of the course.
What is a Test?
A test within Blackboard is a series of questions a tutor presents to students.
The purpose of the assessment can be to evaluate concepts, or provide drill
and practice exercises to aid learning. Within the test the tutor can assign
answers and point values to each question as well as feedback for correct
and incorrect answers. The computer can mark the student’s answers (in
most types of question). Student answers can be submitted for grading and
the results are recorded under each student in the Gradebook area of the
Control Panel.

Types of Questions
There are seven types of questions that a tutor can use in a test, the first six
are marked automatically by the computer marked whilst the last (essay)
requires manual tutor marking. The types are:

      Multiple Choice
              In multiple-choice questions, you ask a question and provide
              possible answers, only one of which is correct. The student

                                      - 42 -
                                                                  Blackboard 8

                 indicates the correct answer by selecting a radio button. There
                 is no limit to the number of answer choices you can create.
        True / False
                 True False questions are similar to multiple choice, but have the
                 fixed answer options of TRUE and FALSE.
        Fill in the Blank
                 Fill in the Blank questions are where a student can type a word
                 or series of words into a text field to answer a question stem
                 which has a blank space.
        Multiple Answer
                 Multiple answer are similar to multiple choice, except this type
                 permits more than one acceptable answer from the list of
                 possible answers.
        Matching
                 Matching questions are used for matching items that belong in
                 pairs, such as indicating which word goes with which definition,
                 date with event, etc. using drop down boxes.
        Ordering
                 Ordering questions permit the student to designate a hierarchy
                 for lists or indicate the correct order of items using drop down
        Essay
                 The students are provided with a question or statement and they
                 enter an answer into a text field. Blackboard’s software does
                 not mark essay questions automatically as it does for every
                 other question type. A tutor must enter the Gradebook and
                 assign points to each essay question. Once this has been
                 completed a final grade can be assigned to the test.

For further details, more question types and options, click on the Staff Help
Pages from:

There are three steps involved in test creation:
Creating the test
1.       Adding questions to the test
2.       Modifying test options
         Note: Creating a test is a different step from adding questions. When
               you create a test, you are really creating a test ‘shell’. This
               ‘shell’ contains the test characteristics but not the actual test

                                        - 43 -
                                                             Blackboard 8

                                 Creating a test
Tests can be created within any area of the Content areas or Test Manager
within the Control Panel area Assessment.
We’ll be creating an assessment within the Module Documents area.
Step 1:     From the control panel, click on Module Documents situated
            within the Content Areas.

Step 2:     Click the Add Test button.
Step 3:     Under Section 1 (Add Test) there is a heading Create a new
            test: Click on the button Create to the right of the text.

Step 4:     In the name of the test box enter an appropriate name.

Step5:      In the description box make sure that the test characteristics are
            clearly identified.

Step 6:     In the Instructions box enter clear instructions for candidates to

Step 7:     Then click Submit

                                    - 44 -
                                                                Blackboard 8

      Note: A new page will open which allows you to add the test
            questions. However, before doing so you need to complete test
Step 8:       Click on the button Creation Settings. This feature allows you
              to choose the settings of your test questions.

Step 9:       Here’s an explanation of the settings

             Provide feedback for individual answers
              This option allows the lecturer to provide feedback for every
              possible answer, i.e. on a multiple choice question with 4
              answer possibilities, the student receives different feedback
              dependent on the answer they chose. If you do not click this
              box you can still provide feedback for an correct and incorrect
             Add images, files and URLs to questions
              As the title suggests clicking this option allows you to include
              images, files and web links into your questions.
             Add images and files to answers
              Blackboard also allows you to add images and files to the
              answers, allowing you to add information that you have already
             Add categories and keywords to questions
              Adding a category or keyword to a question allows you to
              recycle the question into another test, allowing you to choose
              questions that only have an assigned category (such as
              ‘science’ for example).
             Specify default point values for questions
              This feature allows you to set a default point value for each
              question within the test.
              Once you have decided upon the test settings click Submit and
              OK the confirmation receipt.

                                      - 45 -
                                                                Blackboard 8

                    Adding questions to the test
This section will cover adding a true / false question and a multiple-choice
If you’ve followed the steps above you should have the Test Canvas page
open, ready to start adding questions.

Step 1:      Use the drop down box to select the question type.
             Select True / False and click GO.

Step 2:      The appropriate question form should appear.
Step 3:      In the Question Text area type:

             Allocate a point value for the question (if you didn’t set a default)
Step 4:      Section 2 requires the correct answer value. Click the radial
             button to True / False as appropriate. For our example the
             answer is False and is thus known as a distracter.

Step 5:      Section 3 requires the feedback for the correct and incorrect
             In the Correct Response area type:

                                     - 46 -
                                                               Blackboard 8

            In the Incorrect Response area type:

      Note: When feedback is provided be sure to include enough
            information to indicate WHY the answer was correct / incorrect.
            Alternatively you can direct the student to WHERE they can look
            to find the answer. Feedback is an excellent way to reinforce
            the learning process.
            The test should be a learning experience as well as a grading
Step 6:     Then click Submit.
      Note: You should be back at the Test Canvas page. However you
            should be able to see the True / False question on the bottom
            half of the screen.
Step 7:     Use the drop down box to select the question type – Multiple
Step 8:     In the Question Text area type:

            Allocate a point value for the question (if you didn’t set a default)
Step 9:     Section 2 requires the answers. Blackboard automatically sets
            a multiple-choice question as having 4 possible answers.
            Type in the 4 possible answers:

                                    - 47 -
                                                              Blackboard 8

      Note: To add additional answers click on the ‘Number of answers’
            drop down box and choose the necessary number.

      Note: To remove answers click on the Remove button to the right of
            the Answer box.

Step 10:    Ensure that the radial button to the left of correct answer is
            ticked. In our example Answer 3 is the correct answer.

Step 11:    Section 3 requires feedback for the correct and incorrect
            In the Correct Response area type:

            In the Incorrect Response area type:

Step 12:    Then click Submit.
Step 13:    Again you will be taken back to the Test Canvas page. As you
            scroll down the screen you should see the questions that have

                                    - 48 -
                                                                Blackboard 8

              been added. Continue to add questions until your test is
              complete. Once complete click OK at the bottom of the Test
              Canvas page.

Modifying test options
This section will cover modifying the test and enabling the students to access
the test.
If you’ve followed the steps above you should have the Modify Test page

Step 1:       Click on Modify the test options

Step 2:       The page Test Options will open.
              Section one shows the Name and Description of the test that
              you enter earlier. If you wish you can make changes.
Step 3:       Section two covers the Test Availability. Here’s an
              explanation of the settings:

             Do you want to make the link visible
              Click the radial button Yes if you want students to be able to
              access the test.
             Allow multiple attempts
              If you tick this box students will not be limited in the number of
              times they can take the test.
             Force completion

                                      - 49 -
                                                                Blackboard 8

              If you tick the box, students have to complete the test the first
              time it is opened.

             Set time limit
              Ticking the box will allow a time limit to be set for the test. Use
              the drop down boxes to allocate the time allowed.
             Set Password
              For added security it is possible to set a password that students
              need to enter before being allowed to take the test.
      Note: (The password is case sensitive)
Step 4:       Section 3 covers Test Feedback; this section allows the tutor to
              decide how much feedback they provide to their students.
              The options are self-explanatory. To choose an option click on
              the relevant radial button.
Step 5:       Section 4 covers the presentation mode of the questions.
              Here’s an explanation of the settings: -
             All at Once
              This allows students to view all of the questions before deciding
              which ones to answer. However, please note that none of the
              students’ answers will be submitted to the Blackboard server
              until the student has submitted the full assessment. Therefore
              this option may be more suited for tests of less than 15
              questions, which will take no longer than 30 minutes to
      Note: Some students could be accessing the test via a dial up modem
            from home. Some Internet Service Provider’s could routinely
            time out if the page is not submitted within a certain period. If
            this happens before the student submits the test they will lose all
            of the answers and will need to redo the test.

             Question
              This option allows the student to view one question at a time on
              the screen.
      Note: This option means that students are submitting their answers
            one at a time to the Blackboard Server. Therefore if they do get
            timed out they will only need to return to where they were before
            they lost their internet connection.
                    Prohibit Back Tracking
                     In conjunction with the option of viewing one question at a
                     time it is possible to prevent students from back tracking
                     to previous questions.

                                      - 50 -
                                                                Blackboard 8

      Note: If you are going to prevent back tracking ensure that the
            students are aware of this in advance as a normal paper exam
            allows students to answer the questions they find easier and
            return to the harder ones.

             Randomise Questions
              Ticking this option ensures that each student sitting the test will
              view the questions in a different order, thereby minimising the
              opportunity to copy from a neighbour.
Step 6:       Once you have decided upon the settings for your test click

Deleting a Test
Tutors have the capability of removing tests from their module. Deleted tests
cannot be recovered. When a test is deleted you will be warned twice about
the consequences. The second warning provides two options.
          1. Preserve scores in the Gradebook for this assessment, but all
             attempts for this assessment will be removed.
              (This option keeps the scores but deletes the test)
          2. Remove this content item, the Gradebook item for this
             assessment, all grades for this assessment, and all assessment
             attempts for this assessment.
              (This option deletes everything; all references to the test
              throughout the module are deleted)
Once you are sure, choose the option from above and click Submit

      Grade Centre
The Grade Centre hosts all student grades associated with module tests and
assignments. When tutors create assignments / tests in Blackboard, an entry
is automatically made in the Gradebook.

To view the Grade Centre, choose the option ‘Grade Centre’ under the
Assessment tab in the Control Panel. You will get this screen:

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                                                           Blackboard 8


The Grade Centre allows you to create and print reports, such as final
grades, enter grades directly through the Grade Centre spreadsheet,
Calculate average grades, categorize students into groups based on selected
criteria, and email users directly through the Grade Centre.
For more information on how to use the online Grade Centre or Computer
Aided Assessment, contact the Learning and Teaching Development Unit.

                                   - 52 -
                                                              Blackboard 8

  Adding an Assignment to the Course Content
              Area of a module

What is an Assignment?
This tool allows the student to submit an assignment to the instructor. On
submission of the assignment the file is stored in the Gradebook area of
Blackboard. Once the instructor has graded the assignment the grades are
then available to the student through the View Grades tool.

Creating an Assignment
Step 1:      Enter your module and click the Control Panel button.

Step 2:      Select an appropriate area from the Content Areas section.

             e.g. Use the Module Documents area

Step 3:      Click on Assignment from the drop down box on the right hand
             side of the screen. Then click GO.

Step 4:      In the name box enter an appropriate name.

Step 5:      Allocate the total points possible for the assignment.

Step 6:      Enter the instructions for completing the assignment.

Step 7:      Section 2 covers the availability options. Click on the relevant
Step 8:      Section 3 allows the instructor to add an attachment.
      Note: This feature could be useful when asking students to critically
            analyse a document.
Step 9:      Click Submit. Then OK the receipt.

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                                                       Blackboard 8

Note: An assignment appears in the module with the link
      View/Complete. Students can click on this link and read the
      assignment, then when they want, either type their answer in,
      copy or paste it in, or attach a file. Students can also Save their
      work allowing them to work on it from home and at UWIC
      without the need to carry around files. Submission of the
      assignment sends the student’s work to the Gradebook for
      marking by the tutor.

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                                                              Blackboard 8

                             Module Management

How are students enrolled onto modules?
With a traditional class students turn up, walk through the classroom door and
take a class. In the virtual world of Blackboard students can only take a class
if they have access to the module within Blackboard. In order to ensure they
get access to the Blackboard module at the beginning of term they need to be
enrolled onto the modules they are taking.
There are two types of enrolment:
Automatic enrolment:
At present, students are automatically enrolled onto the course modules using
data provided from CAMS. Any changes made to CAMS are uploaded
directly into Blackboard 4 times a day.
This option is only required if it is a non-cams module (a module created by
the Blackboard Team specific for the tutors group). Then the students must
self enrol by locating the module and clicking Enrol followed by a password.
Contact for more information or the help pages at

My students can’t see my module. What’s wrong?
Ensure that you have made the module available. Remember, students
cannot access or view the module within in the Course Catalog until the
module is available.
Step 1:      Go to the Control Panel
Step 2:      Click on Settings
Step 3:      Then Course Availability
Step 4:      Ensure that the radial button is set to Yes
Step 5:      Click Submit then OK.

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                                                              Blackboard 8

                  Communicating with Students

Blackboard provides many ways in which a tutor can communicate with the
students. These include e-mail, discussion boards, group chat, file transfers,
Wikis and Blogs. In this section we will look at sending students an e-mail
and creating a discussion board.

Sending E-Mail
The Blackboard default Send E-mail tool is a quick and easy way for tutors to
send e-mail to students on the module. It is possible to e-mail individual
students, groups of students, or all module members (including tutors),
directly from the module.
The Blackboard Send E-mail function supports outgoing e-mail only.
Messages sent through Blackboard’s Send E-mail function are received, read
and replied to in the regular e-mail system.
For staff this will be their UWIC email account.
For students this will also be the UWIC email account unless at ‘Enrolment’
the student requested to use an alternative e-mail account e.g. Hotmail.
Please see the attachment at the end of the manual called “Forwarding Web
E-Mail” on how staff or students can forward from their UWIC accounts to
another email.

You will only receive a copy of any email sent through Blackboard if you tick
the option Send Copy to Self.

Sending an E-mail
Step 1:       Access the Control Panel
Step 2:       Select Send E-Mail from the Course Tools area.
Step 3:       Click the option you wish for example: All Users/All Groups/All
              Student Users/Single Select Users.
Step 4:       Place a tick in the box to the left of the person’s whom you wish
              to send an e-mail.

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                                                                Blackboard 8

Step 5:       In Section 2 write the subject and message as per a normal e-

Step 6:       If you want a copy of the e-mail, tick the box Send Copy of
              Message to Self in Section 3.
Step 7:       If you want to add attachments click Add and browse for the
              file(s) you wish to attach.
Step 8:       Click Submit then OK

Discussion Board
The Discussion Board can be used to engage students in collaborative
learning activities. For instance, it can be used to support classroom tutorial /
seminar sessions.
The basic unit of a Discussion Board is the message. A message and all of
the replies to that message are collectively called a thread. Threads are
stored in Forums; each Forum is set up by the instructor and can have
different properties. All of the Forums together form a Discussion Board.
In order to start a discussion a Forum needs to be created in order to hold the
threads and messages.

Adding a Discussion Board
Step 1:       Access the Control Panel
Step 2:       Select Manage Course Menu from the Course Options area

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                                                             Blackboard 8

Step 3:      Select Add Tool Link
Step 4:      Select Discussion Board from the drop down list, Submit and OK

You will see Discussion Board added to the list of other menus within the
content area:

Click on the module name – the breadcrumb at the top of the page to return to
the student view of the module.

Click on the Discussion Board link:

                                      - 58 -
                                                            Blackboard 8

Creating a Forum
Step 1:     Click on Add Forum
Step 2:     In the Title field, type the following:

Step 3:     In the Description field, type the following:

Step 4:     You can choose to make the forum available instantly and/or for
            specific dates:

Step 5:     The following options are listed under Forum Settings:
            Allow anonymous posts
            Messages will be posted without an author’s name attached.
            Anonymity might encourage student participation but could also
            allow the posting of inappropriate and offensive comments.
      Note: UWIC does not allow Anonymous Posts, in the event of
            inappropriate use; there is no way of tracing who posted
            the message.

            Allow author to remove own posts
            The author can remove their own posts or only posts with no
            replies if so wished.

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                                                   Blackboard 8

Allow author to modify own published posts
Students may change the content of their message after it is
posted. Good in that spelling can be changed but it does mean
that students can modify their contribution to be more ‘correct’.

Allow post tagging
Displays any tags that have been applied to the thread. This is
only visible if tags have been enabled/checked.

TIP: For faster Discussion Board page loading, turn tagging off.

If instructors are experiencing long Discussion Board page loads, they
may consider enabling tagging on a temporary basis at certain times
in the course, tagging selected messages at that time, and then
disabling it during times of anticipated heavy forum usage. Re-
enabling tagging at the end of the term would restore all of the
previously entered tag data to view in the pages.

Allow users to reply with quote
Enables users/students to respond to threads.

Allow file attachments
Enables files to be attached to threads.

Allow members to create new threads
Enables users/students to start new threads. The three options
beneath Subscribe allow the users to either receive an email
indicating new threads/changes or not to receive emails.

Allow members to rate posts
The author (student or tutor) can rate the posting if this option is

Force moderation of posts
Moderating posts requires that all posts are reviewed by a
responsible party before the content is shared with the class.
You can link the gradebook with the disussion board if required
and allocate points possible and/or grade the threads.

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                                                                  Blackboard 8

Creating a Thread
Once the forum has been created, you will need to enter the forum and create
a thread. This will start the discussion.
Step 1:      Click on the Forum title

Step 2:      Click the Add New Thread button

Step 3:      Type into the Subject field and into the Message field

Step 4:      If you wish to attach a file, click Attach a file and locate the file

Step 5:      Click the Submit button. You are returned to the forum and will
             see the message you have posted.
Step 6:      To read a message click on the message’s title.
Step 7:      Post a reply to the discussion by clicking the Reply button.

Step 8:      Notice that the Subject Field is already filled in. It is possible to
             edit the subject if necessary. Enter a message of your own
             choosing into the Message field.
Step 9:      Click the Submit button. You are returned to the forum where
             you will see the message that you posted. A reply is always
             indented beneath the message to which it is responding.

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                                                              Blackboard 8

                  Extra Features within Blackboard

Adaptive Release
If you choose, you can display content to certain users for a limited period of
time, or only after students meet (or fail to meet) predetermined requirements.
Adaptive release allows you to create custom learning paths through course
content and activities. Content items, discussions, assessments,
assignments, or other activities can be released to students based on a set of
criteria including: date & time, specific users, group membership, grades or
attempts on a particular text or assignment, or Review Status of another item
in the course.

1. To access Adaptive Release, choose Edit View at the upper right corner
   of the page

2. From the group of buttons to the right of the item, click Manage

3. You can create a single Adaptive Release rule or opt for more Advanced
   Adaptive Releases in which multiple rules apply to a piece of content. In
   this tutorial we will review the factors for simple Adaptive Release.

                                     - 62 -
                                                               Blackboard 8

4. Choose Adaptive Release to show the following options:

5. The first option is to control the content availability by date. To set the
   dates, click the up arrows to move the date/time/month and place a check
   in the Display After and Display Until boxes.

6. The next option is to select specific users to release content to. You can
   either enter the students ID if you know it or browse to find it.

7. Another membership option allows you to release content to entire groups
   that have been set up in the course as opposed to individual users.

8. Content release can also be linked directly to a Gradebook item and
   specific criteria around it. You would first select from a drop down box that
   lists all the gradebook items in the student’s course. A) Once the item is
   selected, you can set content to be released only when a student has
   attempted the gradebook item. B) Or if the student scored greater or less

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                                                                 Blackboard 8

   than a specific value. C) Or when a student scores between two set

9. Content can also be released based on a student confirming his/her
   review of related material. See "Review Status."

10. After clicking the Browse button the Course map pops up. The lecturer can
    easily make a link between the content items by browsing through the
    course map.

11. Note that it is also possible to expand the folders individually by clicking
    the + sign next to them or to expand them all by using the Expand All

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                                                               Blackboard 8

12. After selecting a specific item you will see the message below. Simply click
    the OK button afterward.

13. After clicking the OK button you will receive a confirmation that the Rule
    was updated successfully. Click the OK button again.

14. The results of the rule include the placement of a "Mark Reviewed" button
    next to the Course Documents -->Module 1 The Blackboard Environment:
    Student Perspective folder.

15. Notice, when the Assignments area is accessed the Module 1
    Assignments are not visible to the student. After the student marks the
    Mark Reviewed button, the folder will be available to the student.

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                                                             Blackboard 8

16. Note that you can view the folder at any time by clicking the EDIT VIEW
    link at the top of the Assignments content area.

17. The folder for Module 1 Assignments now appears (only to the instructor).

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                                                              Blackboard 8

Review Status

Enabling the Review Status feature for course materials allows students to let
the instructor know that they have viewed a certain item. This helps to check
on their progress and if they are reading the right material. The feature can
also be used to create Adaptive Release rules for an item.
However, Review Status doesn’t ensure that the student has actually read the
document, as the student can tick the Review Status box without actually
opening the file!

1. To enable the review status for an item, click on Control Panel and select
   a content area to enter.

2. Select an item and click the Manage button.

3. Click on the Review Status link from the list of options

4. Then, change the option button from “Disabled” to “Enabled” and click

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                                                            Blackboard 8

5. Once the Review Status is enabled, students will see a button next to the
   corresponding item. When the student has not read something, it will say
   “Mark Reviewed.

6. After the item has been looked at, students will click the Mark Reviewed
   button. This will then indicate that they have reviewed this item. The
   button will then change to Reviewed.

7. The progress can be seen by accessing the Performance Dashboard.

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                                                            Blackboard 8

Performance Dashboard
The Performance Dashboard is a powerful tool on Blackboard that allows
tutors to track and monitor the progress of their students through a module,
including when they last logged into Blackboard, content they have reviewed
and any grades they have received.

Viewing the Performance Dashboard
The Dashboard can be opened from the control panel of any module you are
a tutor on.

1.   Click ‘Performance Dashboard’ in the ‘Assessment’ area on the right
     hand side of the Control Panel.

                                    - 69 -
                                                               Blackboard 8

2.   This lists all the students enrolled on the module in student number
     order. You can also sort on the other columns by clicking the inverted
     triangle at the top of each column.

3.    In this table you can view the time and date when individual students
      last logged into Blackboard (at this time it is not possible to tell when
      they accessed specific modules), and how many days ago that was.

4.    The ‘Review Status’ column shows how many of the items that have
      been selected for review by the tutor and specified as having been
      reviewed by the student. By clicking on the number shown, the tutor
      can see which items the student has reviewed and which are still left to
      be reviewed.

The eye symbol shows whether the student has access to the items for

5.    The ‘Adaptive Release’ column allows access to information about
      which documents set up for adaptive release, the student currently has
      access to. This can be used to chart the student’s progress through
      the module and its content. Click on the book symbol under Adaptive

                                     - 70 -
                                                            Blackboard 8

6.   This is a representation of the course materials in a structured manner.
     Items that have not yet been released to the student, or are unavailable
     generally, are marked with a closed eye. Items that the student has
     unlocked through the adaptive release process, or are generally
     available are marked with an open eye.

                   Invisible     Visible

               Not Reviewed    Reviewed

7.   Items that are set for review but the student has not yet reviewed are
     marked with a grey circle; when the student has reviewed them, the
     circle has a green tick in it.

8.   The final column is ‘View Grades’. By clicking on the icon, you can
     view information of the grades that students have obtained in any tests
     you have set on that module.

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                                                             Blackboard 8

                      Collaboration Tool

The Collaboration Tool includes Chat and the Virtual Classroom:


The Chat is a text-based chat tool that allows a group of users to conduct an
online session through text based messages.

• Sending private messages
• Viewing user information
• Creating breakout sessions
• Advanced archiving controls

                                     - 72 -
                                                               Blackboard 8

Virtual Classroom

Virtual Classroom has all the functionality included in the Chat in addition to
other features that may be used during an online collaboration session.

• The ability to use math equations and scientific notation in the chat window
• A group browser where participants can collaboratively browse the web
• Class tours during which users can view course content and course tools

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                                                           Blackboard 8

                              And Finally….

             Congratulations! You have now completed the introductory
session to building modules in Blackboard. You have enough knowledge to
create a Blackboard module, add content, quizzes and discussion boards.

Not all the features of Blackboard have been covered in this manual but
should you have any queries about the advanced features of Blackboard
please visit UWIC’s Blackboard help pages.

A programme of more advanced workshops on specific areas of Blackboard
(including assessment, multimedia and using discussion boards) is run by the
LTDU. Contact Human Resources for the current programme or login to the
LTDU website:

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                                                            Blackboard 8

Appendix 1
The following file types are recognised by the Blackboard system.

Extension        File Type        Programs associated with the file
.aam            Multimedia      Macromedia® Authorware® plug-in
.aiff           Audio           Audio Program
.asf            Multimedia      Microsoft® .NET™ Show
.au             Audio           Real Audio Player™
.avi            Video           Video Player (not Macintosh® compatible)
.doc            Text            Microsoft® Word® or other word processor
.ea             Audio           Java™ enabled Web browser
.ev, .ev2       Video           Java™ enabled Web browser
.exe            Executable
.gif            Image           Graphics program or Web browser
.html, .htm     Web page        HTML editor or Web browser
.image          Image           Graphics program or Web browser
.jpg, .jpeg     Image           Graphics program or Web browser
.jif            Image           Graphics program or Web browser
.mpe            Audio / Video
.mpg, .mpeg     Image           Graphics program or Web browser
.moov           Movie
.mov, .movie    Video           Movie or Media Player
.pdf            Text            Adobe® Acrobat® Reader®
.ppt, .pps      Slide Show      Microsoft® PowerPoint® and PowerPoint
.qt             Movie           QuickTime®
.ra             Audio           Real Audio Player™
.ram            Video           Real Audio Movie™
.swa            Audio           Macromedia® Shockwave® plug-in
.swv, .swf      Multimedia      Macromedia® Shockwave® plug-in
.tiff           Image           Graphics program of Web browser
.txt            Text            Text or HTML editor, word processor
.wav            Audio           Audio program
.wma            Audio
.wmf            Graphic         Microsoft® Windows®
.wmv            Media / Audio   Microsoft® Windows®
.wpd            Text            WordPerfect® or other word processor
.xls            Spreadsheet     Microsoft® Excel®

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                                                             Blackboard 8

Appendix 2
Forwarding Web E-Mail
To forward your e-mail to your home email or other address outside UWIC,
you need to:
    log onto the UWIC mail server through your web browser
    set up a Contact for the address to which you wish to forward email
    set up a Rule to forward messages to the Contact address.

1. Type in into the address bar of your web browser
2. Enter your User ID (student number) and Password when prompted.

Create a Contact
3. Click on the triangle next to the
   New button on the toolbar in
   Outlook Web Access and select
   Contact from the drop-down list.

                                 4. In the ‘Untitled – Contact’ window, type in
                                    the Last Name field (this will appear in
                                    your list of Contacts)

5. Type in the full E-mail address for your
   Contact – note that the Display Name is filled
   in automatically when you click out of the
   address field

6. Click on Save and Close in the top left of the
   window – the address appears in your Contacts list

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                                                                             Blackboard 8

Create a Rule to Forward Messages
7. Click on the Rules button in the left window pane and click on the New…
    button that appears in the toolbar
8. In the Edit Rule window, type in a name for the rule, e.g. “Forward copy
9. If you want to forward ALL messages that come into your UWIC email,
    leave the fields blank below “When a message arrives”
10. Click on the button next to “Forward it to” and click on the Address Book
    button to the right of the box
11. In the Find Names dialog box, next to “Find names in:” click on the triangle
    on the right and select Contacts instead of Global Address List
12. In the Last Name: field type in the name of the contact (that you have just
    created) and click on the Find button – the name appears in the lower
13. Click on the contact name to highlight it, click on the Apply button and
    then the Close button – the name appears in the Edit Rule window

   14. Click Save and Close and at the warning prompt click OK – the new
   Rule is listed.

                          For any help or assistance forwarding emails –
         Please contact UWIC ISD Helpdesk on Ext 7000 orexternally phone: 029 2041 7000.

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                                                              Blackboard 8

UWIC Library Digitisation Service
The Library Division has a CLA licence (Copyright Licensing Agency) that
permits us to digitise print copies of journal articles, book chapters and
images published in the UK &US with some exceptions.
The digitisation service can provide staff with electronic documents from
printed materials. These can be made available via Blackboard for access for
a cohort on a specific module.

The benefits of using the service:
  o Provide specific core material for the entire cohort, ensuring equality of
  o Benefit to those on distance learning courses.
  o Ensure that material used for teaching is copyright compliant.
                            What can be scanned?
          o   Up to 5% or one whole chapter, whichever is greater, from a
          o   Up to 5% or one whole article, whichever is greater, from a
              single issue of a journal
          o   Up to 5% or one whole article, whichever is greater, from a set
              of conference proceedings
          o   Up to 5% of an anthology of short stories or poems or one short
              story or one poem of not more than 10 pages, whichever is
          o   Up to 5% or one single case, whichever is greater, from a
              published report of judicial proceedings
          o   Visual image, whether full or part page, Copyright Notice and
              Data Reporting are required for every single page/image

The blanket licence does not cover certain excluded categories such as some
specifically identified publications; material produced by non-participating
publishers; printed music; maps; separate illustrations and photographs. A list
of these exclusions is available on the CLA’s website Excluded Categories
and Works list.

How do I request Digitisation?
  o Fill in Request form
     Available from:

The Digitisation Service will:
  o Check that the material is covered by the licence
  o Obtain the materials from stock or acquire a copy via the British Library
  o Arrange for the materials to be scanned and turned into text PDF files
  o Collect and submit the required information to the CLA to remain

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                                                                 Blackboard 8

How long will this take?
Please provide us with at least 4 weeks notice to allow us to process your
request, particularly for materials required during the autumn term.
If you provide us with a date when you wish to see the materials, we will do
our utmost to make the material available.

As the service is new and still developing, it is difficult to predict demand.
However we will do our best to keep you informed of the progress of your

What happens next?
  o Once the scan has been made, it will be emailed to you and it is your
     responsibility to upload it to Blackboard.
  o We will notify you when the material is due to expire, it will be your
     responsibility to take the material off Blackboard.
  o If you want the material for the next set of cohorts (numbers may
     change), you will need to fill in a new request form and submit as
  o We will re-supply the material with new dates etc on the cover sheets

How to Stay Legal:
  o Request digitisation via UWIC Library Services
  o Do not upload electronic content unless you are sure that it is
  o Only students registered for the relevant course of study, and staff
     teaching the course, may download or print the material.
  o No digital manipulation, morphing, colour or shade adjustment or
     otherwise is allowed, except to make a copy accessible to Visually
     Impaired Persons.
  o Any images used must be credited the rightsholder appropriately (link
     to advice page on a variety of formats?)
  o Newspapers, music and maps are excluded from this scheme.
  o The Copyright Licensing Agency has the right to audit institutional
     servers to ensure that the license is adhered to.

Who to contact?
Books / Journal Extracts:                            Images:
Marie Lancaster                                Jenny Godfrey
Information Advisor, Library Central Services Unit   Information Advisor,
Slide Library
Llandaff                                       Howard Gardens                       
Phone ext: 6261                                Phone ext: 6662

For more copyright info:

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                                                               Blackboard 8

Frequently Asked Questions
   What can be scanned under this licence?
     The only items that can be scanned under the licence are extracts from
     books and journals acquired and owned by the Library. Items that have
     been obtained as “copyright fee paid” photocopies from the British
     Library Document Supply Centre may also be scanned under the

     Are there any other restrictions?
      The licence only allows the scanning of extracts from books and
      journals that are published in the United Kingdom & United States (with
      Other restrictions are the same as for the CLA Photocopying Licence:

      o up to 5% or one chapter of a book
      o up to 5% or one article of a journal issue
      o up to 5% or one paper of one set of conference proceedings
      o up to 5% or one case of one report of judicial proceedings
      o up to 5% of an anthology of short stories or poems or one short
        story or one poem of not more than 10 pages
      o Visual image, whether full or part page, BUT the Copyright Notice
        and Data Reporting are still required (for every single page/image

      The original material should not be digitally manipulated; the integrity of
      the original should be preserved by ensuring that structure, layout and
      authenticity are not manipulated or adjusted.

     The CLA Photocopying Licence has certain other excluded
      material. Do these exclusions also apply to the Trial Scanning
      Yes – please note that a full list of excluded material is available on the
      CLA’s website at However
      the main exclusions are maps and charts or books of tables,
      newspapers, privately owned documents, printed music (including the
      words) and public examination papers.

     Can I scan material to Blackboard or ask someone in my
      department to do it for me?
      No – only designated persons may scan material; scanning will be
      undertaken by designated members of the Library.

     Why is this the case?
      The Trial Scanning Licence is very closely monitored by the CLA and
      they may audit our scanning records and inspect Blackboard at any
      time to ensure that we are adhering to the correct procedures. The
      University has to submit full details of all items scanned on a CLA audit
      sheet every six months; this task will be undertaken by a designated
      member of the Library staff.

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                                                           Blackboard 8

   What happens when we already hold a digital copy?
    The licence only covers the scanning of printed materials. If you wish to
    refer students to material already available in electronic books and
    journals then you may wish to create a link to the appropriate electronic

   What steps do I need to take when I wish to have material
    uploaded to Blackboard?
    Complete the Copyright Cleared & Scanning Request Form and
    forward to your Document Delivery @ LCSU with preferably 4 weeks
    prior to the start of the module.

   How long can scanned material remain on Blackboard?
    The scanned material will remain available until the specified module
    end date you will have given us. If you would like the same material for
    your next cohort then a new request will need to be made,

   Can the same material be made available simultaneously to
    students on more than one module?
    Yes – however a separate request must be submitted for each module.

   Who do I contact if I’m unsure of what is expected and who will
    ensure that the records are submitted to the CLA?
    Marie Lancaster, Information Advisor, Library Division who can be
    contacted on extension 6261 or via e-mail at ,
    she is responsible for submitting records to the CLA in respect of the
    Trial Scanning Licence.

                                  - 81 -

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