Supporting the Rochester Cathedral Business Guild
Guiding communities through the localism Developing an investment strategy with
maze Rochester Cathedral
Valuation Diversification Annual Seminar
Providing valuation advice to the Chatham Supporting visitor attraction development at Tourism and the Economy Kent and Medway
Historic Dockyard Trust Scone Palace and Heartwood Forest
Venue: The Commissioner’s House Chatham Historic Dockyard
(Chatham Historic Dockyard and it’s Defences are included on
the 2011 UK Tentative List for World Heritage Site status)
Thursday 22nd September 2011
Tim Cathcart Mike Wooldridge
Maidstone office Maidstone office The participation of Chatham Historic Dockyard is greatly appreciated.
01732 879057 01732 879052
Estate Managers Farm Managers Architects Building Surveyors tim.cathcart michael.wooldridge
Planners Valuers Sustainability Consultants Foresters @smithsgore.co.uk @smithsgore.co.uk
Sporting Advisers Estate Agents Mineral Surveyors Researchers
Skills Developers Gis Mappers Letting Agents smithsgore.co.uk
A Welcome From Keynote Speaker
JOHN A SPENCE OBE DL John Penrose MP
Chairman, Business Guild Steering Group
Minister for Tourism and Heritage
It would take a very brave man to make predictions about • Tourism
the economy at this time and our growth out of the • Heritage and the Built Environment
recession. The majority of those attending the Seminar,
• Royal Parks and Royal Household
however, will be in a position to influence for the better the
Tourism Industry that contributes £2.5 billion to the Kent • National Lottery
and Medway economy. All will benefit in some way from • Licensing
the growth in the Industry.
It is well known that Cathedrals contribute substantially to • Horseracing
the local economy by attracting visitors and of course they
benefit directly themselves from visitors. Rochester Biography
Cathedral has 150,000 visitors annually and so there is not John Penrose was elected as MP for Weston-super-Mare in 2005.
a little self interest in this Seminar.
Before being elected to Parliament, Mr Penrose was Chairman of Logotron Ltd, a
The Seminar will take a challenging look at what the Industry in Kent and Medway is doing small independent company creating educational software for schools. Previously
and this will lead us, I hope, to an equally challenging look at what we could do better. he worked in publishing, including as managing director of Longman, management
Certainly we cannot stand still. consulting and banking.
The Business Guild was launched in 2008 to strengthen our links with the business Mr Penrose was Shadow Business Minister 2009-2010 and has served on the Work
community. And our annual programme of meetings aims to inform our members. and Pensions Select Committee.
Welcome then to a Seminar in which we have a mutual interest.
TOURISM: An Opportunity For Growth
“I am confident that we can grow this already world class industry
and make the coming years the best ever for tourism opportunity
The Business Guild supports the cathedral’s in Britain. With this strategy, we are bringing a whole new ‘For
musical and education work in the community
Growth’ approach to tourism, removing barriers to growth and
backing the industry all the way. The challenge now is to make
sure we deliver on these plans and make the most of this
The venue, The Commissioner’s House, one of opportunity to make Britain’s tourist industry thrive.”
the Dockyard’s iconic buildings (1704)
David Cameron, Government Tourism Policy
Speakers Paul Hudson
Joss Croft SE England Lottery Fund and
Head of Marketing Infrastructure Planning Commisson
Paul Hudson was appointed the Chair of the Heritage Lottery Fund (HLF) South
VisitBritain is preparing for the roll out of its £100 million public/private marketing East England committee in April 2010. He is a Commissioner of the national
programme over the next four years. Joss draws on his recent experience at Infrastructure Planning Commission, established to determine applications for
VisitBritain as Regional Director for Europe, Head of Business Visits and Events major infrastructure projects. He served as Thames Gateway Director in the Homes and Communities
and manager of Strategic Partnerships as well as managing operations and Agency on secondment from the Department for Communities and Local Government where he
marketing from VisitBritain’s Madrid office for Spain and Portugal for 3 years. was Director of Delivery in the Thames Gateway Executive, having been appointed the Government’s
Chief Planner in 2006. He was Executive Director of Development and Infrastructure at the South
He previously worked in sales and marketing for Futuroscope Poitiers, Disneyland Paris and the East England Development Agency from 1999 to 2006. Prior to that was Chief Executive of Locate
London Tourist Board. In February 2010 he was awarded Industry Personality of the Year by the in Kent, City Technical Director of Rochester upon Medway City Council, Divisional Director at the
Readers of Meetings and Incentive Travel. Although born in London and having lived elsewhere, he Travers Morgan Consulting Group and for nearly 20 years held a variety of planning and economic
now lives with his wife and two children in the heart of Rochester and has had family links to the development posts at Kent County Council.
area for the past 35 years.
Neil Davies Chief Executive
Chief Executive Visit Kent
Sandra has been dedicated to promoting tourism in the county for the last 13
Neil was previously Director of Finance and Corporate Services and Deputy years. With over 20 years in the tourism industry Sandra has worked in both the
Chief Executive for Medway Council. Neil began work at Medway Council in July public and private sectors. She has lead the public/private sector marketing
1999 as Assistant Director of Resources (Financial Planning and Audit), before company as Chief Executive of the Visit Kent for the last five years, following on
becoming Director of Finance and Corporate Services and Deputy Chief from her role as Director at Leeds Castle for five years, with her final role at Leeds Castle, as acting
Executive in April 2001. Neil’s aim is to help Medway to become an excellent local authority and Managing Director until July 2004. Sandra is no stranger to destination marketing, as her experience
certainly one of the leading unitaries in the country. also includes working as Director of Marketing at the South East Tourist Board between 1997 –
1999. Sandra was educated in Surrey and gained her degree from Loughborough University.
Neil’s interests include reading, fitness, the workings of the human mind, good food and wine. Neil
Sandra has played a key role recently in securing €7million of European funding over the next three
is a Council Member of the University of Kent.
years for the development of tourism in the run up to the 2012 Games. She has recently been
appointed to the Boards of both Tourism South East and the Tourism Society.
Chief Executive and Principal
Dexter Moren b.arch, ms arch & urban design, mba, MIA, RIBA
Mid Kent College
Stephen began his career as a part-time bricklaying student at Mid Kent College Dexter Moren Associates
and in total completed eight years of part-time study at the college. Stephen’s
Dexter is recognized as an industry leader in the hotel & leisure sector. He is the
career includes teaching at Bexley, Barking and Basingstoke colleges, as well as
founding director of Dexter Moren Associates, London and Moren Williams Lotter
Principalship of a Sixth Form College, Senior Civil Servant at Ofsted and as
Forsythe, South Africa. He is a graduate of London’s Architectural Association
Director of Education in Tower Hamlets LEA.
and New York’s Columbia University. With over 20 years experience, Dexter has
Stephen was appointed as Principal and Chief Executive of Mid Kent College in March 2005 and in worked with the majority of leading brands in the UK, Europe, Africa, Middle East and more recently
the Autumn of 2008 successfully completed the Advanced Management Programme at the Harvard in Asia. He is currently leading the design for a new Intercontinental in Westminster, a boutique hotel
Business School. and aparthotel in East London and a Hilton in Southwark. He is driven by the principles of design
excellence and sustainability whilst maintaining the joy of a creative working experience for his
team, consultants and clients.
Time Details Speaker Chairman
9.00 – 9.30 Registration & Coffee
9.30 Welcome John Spence
Ken Robinson (National)
Tourisms contribution to the Economy of Kent & Medway
9.30 – 10.30 Sandra Matthews-Marsh (Kent) Amanda Cottrell
Setting the Scene
Neil Davies (Medway)
10.30 – 11.10 Minister for Tourism & Heritage Address & Questions John Penrose MP John Spence
11.10 – 11.30 Coffee
“Inbound Market & Opportunities” Joss Croft
11.30 – 12.30 Bill Ferris
“UK Hotels 2012 and Beyond” Dexter Moren
12.30 – 2.00 Lunch & Networking (Rope Walk demonstration 1.20pm)
Produced in Kent Frazer Thompson
2.00 – 2.40 Theresa Bruton
Training in Kent Stephen Grix
Questions Stephen Grix
2.40 – 3.30 Ken Robinson
Audience Response and Contributions Joss Croft
3.30 – 4.00 Tourism & Heritage led Regeneration Paul Hudson Sir Brandon Gough
4.00 Closure John Spence
Visit “Titanic Honour & Glory” No 1 Smithery - The Gallery Host
4.00 – 5.30 Tea available in No 1 Smithery Sir Ian Garnett
The Rochester Cathedral Business Guild is pleased to The Rochester Cathedral Business Guild is pleased to
acknowledge and is grateful for the sponsorship of Smiths Gore. acknowledge and is grateful for the support of Visit Kent.
Ken Robinson CBE FTS Amanda Cottrell OBE DL
Tourism Alliance Visit Kent
Ken Robinson is immediate past Chair of the Tourism Alliance (2009/10/11) and a Amanda Cottrell is a Kent Ambassador as well as a Trustee of Canterbury
Board member of the Tourism Society – chairing its Think Tank. He describes himself Cathedral, the Avante Partnership and the Godinton House Preservation Trust.
as “a tourism enthusiast”, and is an independent adviser who speaks and writes on She is Patron of Produced in Kent and the Caldecott Foundation, co-Patron of the
tourism topics. His goal is to be a pragmatic pioneer of new initiatives, strategies and Strode Park Foundation, a Vice President of the Canterbury Festival and of the
solutions to optimise the economic and social benefits of tourism. He believes Britain’s intrinsic tourism Maidstone Museum, County President of the Girl Guides Association and of the East Kent Stroke
assets require political commitment to help the industry compete globally, and realise its potential. Association, as well as the Director of a small bus company which serves the rural areas of Kent.
Having been involved in tourism management and development since 1965, advising and managing the
private, public and charitable sectors. Ken was a Vice-Chair of Partners for England and is a member of She is a Liveryman of the Worshipful Company of Fruiterers and a Freeman of the City of London.
VisitEngland’s new Strategic Industry Advisory Group, and VisitBritain’s British Tourism Industry Group. She is also Chairman of her local Parish Council, a school governor, and County President of the
He is an adviser to the UN’s International Trade Centre, on national and destination Tourism strategy Girl Guide movement. In 2006–07 Amanda was High Sheriff of Kent, and she was a magistrate for
development. He is a Board member and Trustee of several other Tourism bodies. Ken was awarded 23 years. She holds an Honarary Fellowship of Canterbury Christchurch University and an Honorary
the CBE for services to Tourism in 1997. Doctorate of Civil Law from the University of Kent.
Amanda was widowed in 1996, and has four children and ten grandchildren and lives in the
Frazer Thompson village of Challock. She was invested with the OBE in 2011 in recognition of her services to Kent,
Chief Executive and has recently been appointed as a Director to the Board of VisitEngland, and Deputy Lieutenant
English Wines Group plc of Kent.
Frazer graduated in 1981 and joined Media Audits Ltd before moving to Express
Newspapers. He started his marketing career with Denby Coloroll, before joining Bill Ferris OBE
Whitbread Inns as Operational Standards Manager for their Inns division. He Chief Executive
was part of a small team that developed the Brewer’s Fayre concept. At the age Chatham Historic Dockyard Trust
of 29, having co-led a team to acquire and integrate the Boddingtons brand and develop a highly
successful strategy as a response to the Beer Orders, he was made a director of Whitbread plc. In Trained as an accountant Bill gained a 1st Class Honours Degree in Managerial
1995 he became Global Brand Director for Heineken NV and was one of the most influential figures and Administrative Studies from the University of Aston.
in the International brewing and marketing world. He accepted the position of Managing Director of
He ran his own wholesale and retail bakery business in Devon for six years
English Wines in November 2001. Chapel Down has now won many International awards for their
before moving into the heritage sector in 1988. In 1988 Bill became the first Commercial Manager
wines. Frazer was Chairman of the Institute of Directors in Kent from 2007-9 and was Plus Market
at the Yorkshire Mining Museum (now the National Museum of Coalmining), seeing it through its
Investors’ CEO of the Year in 2008. He lives at Sissinghurst Castle Farmhouse, is married to Sue
last phases of development and early years of operation. He left this prestigious project in 1990
and they have three sons aged 22, 21 and 21.
to join Heritage Projects for whom he has managed two projects, A Day at the Wells and the White
After three years he was promoted to Operations’ Director with a National role. This led to him
undertaking a range of consultancy work for Heritage Projects, working on a number of Millennium
and Lottery funded initiatives. He joined Chatham Historic Dockyard Trust in December 2000 having
Head of Regeneration Projects
responsibility for all aspects of the Trust’s operations including the property portfolio and museum
Kent County Council
and heritage business.
With the primary aim of supporting economic growth and job creation Theresa’s
Bill is currently on the Board of Visit Kent, and has just retired as Chairman of both the Association
team is responsible for a wide range of regeneration projects related to bringing
of Independent Museums after 6 years service and the Medway Tourism Association after 10 years.
forward employment sites, supporting key and emerging sectors including
He was appointed an OBE in June this year.
tourism, rural, low carbon and housing. Activity also covers partnership projects
in coastal and growth areas across the County and a business programme promoting inward
investment, export initiatives and the Kent Excellence in Business Awards. Theresa is a board
member of Visit Kent and a Governor of Hadlow College.
Admiral Sir Ian Garnett KCB John A Spence OBE DL
Chatham Historic Dockyard Trust Rochester Cathedral Business Guild
Born in Surrey, England in 1944, Admiral Ian Garnett joined the Royal Navy in John Spence trained as an Engineer but has held a number of diverse
1962. After sea service in HM ships LONDON, BEACHAMPTON and the Royal appointments both before and since early retirement, including Education, and
Yacht BRITANNIA, he was selected for flying training, qualified as an anti- was formally Chairman of Mid Kent College and a Council Member of Kent
submarine warfare helicopter pilot and joined 814 Squadron on board HMS University (Chairman of Audit). A non exec Chairman / Director various small
HERMES. On promotion to commander in 1978, he became the Deputy Director (RN) of the Joint private companies, non exec Director Radio Invicta 1995-2000. He served in local Government
Maritime Operations Training School before assuming command of HMS AMAZON, a Type 21 (1961-93) first on Gillingham Council then on Kent County Council holding key chairmanships
Frigate, operating in home waters, the Far East and the South Atlantic. (including Finance) and political appointments. He is a Kent Ambassador.
Selected for Captain while attending the Royal Naval Staff College in 1983, he joined the Ministry of At National he chaired the Local Government Finance Committee of the Association of County
Defence as the Assistant Director (Ships) in the Operational Requirements Division. He then Councils and served on Home Office and other departmental committees. He is a past Chairman of
commanded HMS ACTIVE as the Captain, Fourth Frigate Squadron before leading the Royal Navy the Kent Police Authority. In the Health Service from 1987—1997 he chaired first the Medway
Presentation Team in 1988-89. In February 1999 he was appointed Chief of Joint Operations at the Health Authority and the Kent Ambulance Service and then the Medway NHS Hospital Trust. He is
Permanent Joint Headquarters (United Kingdom) and in September 2001 he was promoted to Chairman of Rochester Cathedral Council and is a Cathedral Trustee; a board member of Rochester
Admiral and assumed his final post as Chief of Staff SHAPE. He retired from the Royal Navy in Bridge Trust and Chatham Historic Dockyard and was Chairman of Master Ropemakers Limited. He
December 2004 and became Commandant of the Royal College of Defence Studies between has a number of charitable interests. Deputy Lieutenant of Kent 2001, OBE 2005 (services to
January 2005 and January 2008. He has served as a Commissioner and Vice Chairman of the Heritage), Hon. DCL Kent University, Hon.Fellow Southbank University.
Commonwealth War Graves Commission.
Sir Brandon Gough DL
Chairman Founded in 604AD, Rochester Cathedral is the second oldest foundation in the United
Locate in Kent Kingdom and serves 1,2m people in the Diocese of Rochester. On average it welcomes
Sir Brandon Gough’s career began with Coopers and Lybrand. Until 1983 he 3,000 visitors each week, with 400 attending services.
was engaged on both the business and professional development sides of audit
Each year the Cathedral hosts over 100 special services and events, including university
and financial advice. He was elected Chairman in 1983 and became responsible
to the partners for the strategic direction of the firm during a period of major degree ceremonies, concerts, civic and community celebrations. It runs an Educational
change and growth for the accountancy profession. He made a significant contribution to the programme for 17,000 school children each year, and a Music Outreach project in Medway
organisation’s global and European development and oversaw the merger with Deloitte Haskins schools. The Cathedral has never been in greater demand in its 1400 year history.
and Sells in 1990. He has also served as Chairman of Yorkshire Water plc (now Kelda Group plc)
and Deputy Chairman of SG Warburg Group plc. He was the former Chairman of the Review Body Rochester Cathedral Business Guild
for Doctors and Dentists Remuneration and on 1 August 2003 he was appointed Chancellor,
University of East Anglia. Sir Brandon was Chairman of De La Rue plc, a global leader in the For further details on the Business Guild please contact:
banknote and cash handling technology business. Lynne Bax, Development Office, Garth House, Rochester, ME1 1SX
Tel: 01634 810074
His links with higher education stretch back to 1993 when he was appointed as chair of the Higher
Education Funding Council for England and oversaw the bringing together of the university and
polytechnic sectors. He has also served on the Council of City University and the influential Council
for Industry and Higher Education. Sir Brandon has held a number of public and charitable
Nurturing the Radical Hope of
appointments including chair of the Review Body on Doctors’ and Dentists’ remuneration for eight
years from 1993 and chair of the Common Purpose Charitable Trust. He is a Trustee of the Hospice Human Flourishing in Jesus Christ
in the Weald. He was knighted in the New Years Honours of 2002 for his public service. Born on
Merseyside in 1937, he is a Deputy Lord Lieutenant of Kent and is married with three children and www.rochestercathedral.org
seven grandchildren. He lives in Weald, Kent.
Front cover photograph by David Robinson