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Project Program Management in Atlanta GA Resume Steven Heggen

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Steven Heggen has twenty five years of experience in increasingly responsible positions of leadership in the military and the private sector. He has a proven record of success in operations, human resource management, vendor relationships, logistics, and program management. Steven is skilled in research, analysis, problem solving, identifying and implementing cost control measures and establishment of personal and institutional goals.

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									                                             STEVEN L. HEGGEN
                           Telephone: 678-576-4488              E-Mail Address: s.heggen@aol.com


PROFESSIONAL PROFILE

Twenty five years of experience in increasingly responsible positions of leadership in the military and the private sector.
Proven record of success in operations, human resource management, vendor relationships, logistics, and program management.
Skilled in research, analysis, problem solving, identifying and implementing cost control measures and establishment of
personal and institutional goals. Successfully developed client relationships and functional work teams. Ability to clearly
communicate, present, educate, train, and motivate personnel at all levels and all audiences. Professional strengths include
personnel management, budgeting, contract development and management, strategic planning, business development and
marketing. Acknowledged by superiors for ability to prioritize work to obtain optimal solutions across functional and
departmental boundaries. Demonstrates initiative, good judgment, and approaches work and crises with equal focus on quality
and accuracy. Consistently delivers superior performance in a changing environment. Master’s in education with a double
bachelor's in education and health. Additionally, holds a Department of Defense, Top Secret Clearance with Sensitive
Compartmented Information authorization.


SIGNIFICANT ACCOMPLISHMENTS

   Responsible for the supervision and direction of aviation contracts valued at $6 billion dollars in Afghanistan.
   Supervised a $1.1 billion dollar coalition logistical support and sustain operation in Afghanistan.
   Reduced manpower costs, saving the Department of Army $66 million dollars a year.
   Managed the seventh largest logistical operation in the Iraq, processing over 110 million pounds of bulk mail, including
   both ground and air delivery assets.
   Responsible for the planning and supervision of personnel and equipment, in modular regionalized packages, for the
   Army’s disaster response across the Continental United States.
   Planned, organized and facilitated conferences, each with 700+ participants, and contractual budgets exceeding $1 million.
   Re-negotiated air delivery contracts, improving delivery times by 37%, while reducing dangerous ground convoys by 53%.
   Started and aggressively grew a private computer wholesale company by an average of 12% sales per month.

WORK EXPERIENCE

Senior Logistical Liaison Plans Officer, Colonel, (Active Duty)
Headquarters, 4th Joint Sustainment Command - Afghanistan (Operation Enduring Freedom)
MAY 2011 - MAY 2012
    Conducted operational analysis for the drawdown and removal of equipment and materiel out of Afghanistan.
    Management oversight of a $1.1 billion dollar logistical support and sustain operation for coalition partners.
    Senior committee leader, responsible for supervision and direction of aviation contracts valued at $6 billion dollars.
    Assisted in the contractual development and implementation of a $1 billion dollar National Afghan Trucking contract.
    Committee member for the planning, development and promotion of the Afghan-Based Economic Infrastructure.
    Contributed to a complex solution based theater level strategic and operational logistic plan and execution.
    Participated in the development and implementation of a national state-owned Afghan public protection force operation.
    Senior liaison officer to the three major strategic/operational headquarters in Afghanistan.
    Produced, revised and reviewed logistical directives, policies and procedures.

Senior Operations, Mobilization and Readiness Officer, Operations Directorate, Colonel, (Active Duty)
Headquarters, US Army Reserve Command, Fort McPherson, GA
MAR 2008 - APR 2011
    Served as the acting Deputy Director for eight months, directed daily operations of the directorate staff; exercised direct
    daily supervision over 143 personnel.
    Responsible for the planning, and management of personnel and equipment, in regionalized modular packages, for disaster
    response across the Continental United States.
    Responsible for planning, coordination and implementation of the new Army Reserve Requirements Branch.
    Directed worldwide deployment operations, averaging 35,000 Soldiers annually.
    Responsible for the operational readiness of 1,800 Army Reserve units comprised of more than 205,000 Soldiers.
    Assisted in the management of a budget of $400,000, and five major contracts with $10 million in annual expenditures.
    Trimmed wasted costs, saving the Department of Army roughly 66 million dollars a year.

Deputy, Operations, Plans, Mobilization and Readiness Division, Lieutenant Colonel, (Active Duty)
Headquarters, 81 Regional Readiness Command, Birmingham, AL
MAY 2005 - FEB 2008
   Responsible for the Division’s day-to-day operational and readiness for over 12,500 Soldiers in 224 deployable units.
   Responsible for the overall planning, coordination and management of a modular task force of engineer, medical, aviation
   and transportation assets in support of State and Civil Agencies' disaster response across a seven state area.
   Planned, organized and facilitated conferences, each with 700+ participants, and contractual budgets exceeding $1 million.
   Directed the planning, management, and execution for all aspects of the Emergency Operations Center.
   Saved an average of $11 million annually instituting the mobile Soldier Readiness Action Team program.

Battalion Commander, Major/Lieutenant Colonel, (Reservist and Active Duty)
Headquarters, 461st Personnel Services Battalion, Decatur GA and Baghdad, Iraq (Operation Iraqi Freedom)
SEP 2002 - APR 2005
    Managed the sixth largest logistical operation in the Theater of Iraq; operated two Joint Military Mail Terminals that
    processed more than 110 million pounds of bulk mail and executed more than 1900 mail delivery ground convoys.
    Re-negotiated air delivery contracts, improving delivery times by 37%, while reducing dangerous ground convoys by 53%.
    Improved the Iraq postal routing scheme resulting in the reduction of mail delivery time from 24 days to 12 days.

Owner
COMONE1 Wholesale Computer Company, Lawrenceville GA
MAR 1999 - JUN 2003
  Started and aggressively grew a private computer wholesale company by an average of 12% revenue per month.
  Extensive experience in hardware distribution, service support and knowledge of the Information Technology Industry.
  Developed marketing strategies, key target buyer descriptions and identification of key marketing segments.
  Responsible for ensuring unique and compelling positioning of company strategies.

ADDITIONAL WORK EXPERIENCE

  Sales Support Executive, Oce’ USA, Incorporated, Atlanta GA                                NOV 1998        MAR 2001
  Sales Engineer, CIT, Incorporated (Acquired by CompuCom Systems), Atlanta GA               JAN 1998        NOV 1998
  Digital Marketing Executive, IKON Office Solutions, Norcross GA                            OCT 1996        JAN 1998
  Sales Executive, Xerox Corporation, Richmond VA, and Atlanta GA                            NOV 1987        OCT 1996
  Instructor (Part Time), Rappahannock Community College, Warsaw VA                          MAY 1993        OCT 1995
  Active Ready Reserves (Army)                                                               JUL 1983        Present

EDUCATION

   Command and General Staff College, U.S. Army
   MA, Secondary Education, Morehead State University, Morehead KY
   BA, Health Education, Morehead State University, Morehead KY
   BA, Secondary Education, Morehead State University, Morehead KY

LICENSES/CERTIFICATIONS

  Department of Defense, Top Secret Clearance with Sensitive Compartmented Information, (Re-Certified), 2009
  Defense Support to Civil Authorities Certification, 2009
  U.S. Army, Instructor Certification, 1998
  Teacher Certification, 1983

								
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