Start your ETRACS Server
(If not started)
Run ETRACS Server (EtracsServerNew.exe )
(You will find this in your main ETRACS Server Machine)
Once You started ETRACS main server, now
you can start the other clients (KIOSK, Front
Office, Advisor and others)
Click the ETRACS APPLICATION
Helps personnel at the reception
To fill the forms at KIOSK and front office computer.
To search & view the students profile in front office computer.
To monitor students waiting for counseling and update their
status at Waiting Lounge if required.
To allot an advisor.
To record the manually filled forms in ETRACS.
Your First Screen
Enter Your User Name & Password FOR FRONT OFFICE provided by
Head Office Canam then Click Login
Front office Screen
Click here to Search Student’s Profile
You can add new students profile
from here also (Like KIOSK)
You can search student’s profile by entering the student’s
Email Id or Name & DOB
Fill and Click Search
Countries in Countries in
Black colour shows – Not counseled yet Green Colour shows- Counseling is going on.
Red colour shows - Counseling is Over. Purple Colour shows – Student gone without
Click here to allot an Advisor to a student
Once you select this Radio button Advisor’s name
will appear (Follow the next slide).
To allot an Advisor to a Student
Select Advisor’s name fr0m here
Once radio button is selected
Allot Advisor will appear
First Select this radio button to allot an Advisor
To View and Edit Students Profile and Current Status (if student left
without counseling) Click Student’s Name
To modify Student’s profile
To Modify click modify, edit your profile and then save
Finally submit. Once submitted you will be back in waiting lounge
If student Left without counseling
Select here student left without counseling
Write here purpose of visit
Finally click Submit
Once submitted student’s name will be shown in purple colour in waiting lounge
If Student comes back then click his purple coloured name in
waiting lounge. This window will appear.
Click here and select Student Comes Back
Write here purpose of visit
Once Submitted, Student's name will appear in black colour in waiting lounge.
DATA ENTRY in ETRACS
In case of power failure/internet problem students
information has to be filled manually in a prescribed
format issued by Head office Canam.
Front Office has to enter manually filled forms (students
data) in ETRACS record positively. Not even a single
data should be left without entering in ETRACS.
To add students record you have to click “Add New
Students Profile” in KIOSK & Front office ETRACS
Important Note: If the student was counseled during power cut/Internet failure, in that
case the manually filled forms will be filled by advisor because remarks will be required.
In case of any kind of query please
& call us. You are most welcome for