FAQ - PDF

							            FREQUENTLY ASKED QUESTIONS

            ON NBI CLEARANCE PROCESSES



1) We heard there is a new system of clearance processing at
   the National Bureau of Investigation (NBI)?
- Yes, the NBI is now implementing the NBI Biometric
   Clearance System, which involves the scanning of the ten
   fingers of clearance applicant. If the previous system of
   taking fingerprint impressions uses ink and is messy, the new
   system uses fingerprint scanner and will not leave any
   smudge on the fingers.
2) How do we apply for NBI clearance under this new
   system?
- Go to the nearest NBI clearance outlet, the list of which will be
   enumerated below, and line up to get an application form.
   Answer all the required personal data on the form.
3) What are the steps and requirements in applying for the
   new system?
- The requirements are two (2) valid Identification Cards, such
   as:
   a) Valid passport                 h) School ID
   b) Voter’s ID                     i) TIN ID
   c) Driver’s License               j) Philhealth ID
   d) PRC License                    k) Authenticated Birth Cert
   e) SSS ID                         l) Alien Cert of Registration
   f) GSIS UMID                      m)Senior Citizen
   g) Postal ID                      n) Previous Copy of NBI Clr
- The steps are as follows:
  a) Present the accomplished application form, together with
     two (2) valid ID’s, to the Data Check Counter, for checking
     if data are complete and correct;
  b) Pay for the corresponding clearance fee at the Payment
     Counter;
  c) The data on the application form will be encoded at the
     Data Entry or Encoding Counter. A PC monitor is provided
     for the applicants to check any encoding error, thus,
     avoiding repayment on their part and complaint against the
     encoder;
  d) Picture-taking or image capture and scanning of the
     applicant’s fingerprints (Biometric) will follow;
  e) At the Image and Biometric Counter, name of applicant is
     automatically searched against the Name Database to
     check whether one has no or with namesake;
  f) NBI clearance certificate of one who has no namesake will
     be printed at the Printing Counter and released on the
     same date of application;
  g) Those with namesakes are verified against the Criminal
     History Database to check whether one has criminal
     record/s;
  h) Those with namesakes are advised to proceed to the
     Releasing Counter located at the Ground Floor of the
     Clearance Building, on the release date written at the back
     of the Official Receipt;
  i) Those found to have criminal records are advised to
     proceed to the Quality Control for interview. Interviewers
     will require an applicant to execute an Affidavit of Denial if
     he is not the offender and Court Clearance/Order if he is
     the offender.
4) How much do we pay for NBI clearance application?
- Clearance fee depends on the purpose of application such as
   the following:

  Purpose of Application                  Clearance Fee

  Naturalization                          P415.00

  Cancellation of Alien Certificate

  Of Registration (ACR)

  Repatriation

  Business Requirement                    P165.00

  Change of Name

  Permit to Carry Firearms

  Adoption

  NFA, POEA, PRA, SEC Requirement

  Travel Abroad                           P115.00

  Visa Seaman

  Local Employment

  Other Requirement

5) Where can we apply for NBI clearance in Metro Manila and
   any part of the country?

  NBI Clearance Outlet                Address

  a) NBI Clearance Center       U. N. Avenue, Ermita, Manila
  b) Quezon City Hall           Makatarungan St. Diliman QC
  c) Muntinlupa City            Victory    Shopping      Center,
     Alabang
  d) Mandaluyong City Hall      Maysilo Circle, Mandaluyong City
  e) SM SouthMall               Alabang Zapote Rd, Las Pinas
  f) Robinson’s Place           Basement I Ermita, Manila
  g) Robinson’s Otis            Level 2 Guanzon St Paco, Mla
h) Robinson’s Galleria          Basement I Ortigas Ave QC
i) Robinson’s Metro East        Level 4 Marcos Hi-way Pasig
j) Robinson’s Cainta            Level 2 Junction Cainta, Rizal
k) Robinson’s Novaliches        Novaliches QC
l) Ever Gotesco Recto           3rd Flr Cinema 3 Recto Ave, Mla
m) Ever Commonwealth            2nd Flr Cinema I Comm., QC
n) Duty Free Fiesta Mall        N Aquino Ave Paranaque City

Outside Metro Manila (Luzon, Visayas and Mindanao)

a)   Marilao Municipal Hall     Beside PNP Stn Marilao, Bulacan
b)   Lipa City Hall             Lipa City, Batangas
c)   Rodriguez Mun Hall         Rodriguez, Rizal
d)   Calamba Mun Hall           Calamba, Laguna
e)   Robinson’s Tarlac          Hacienda Luisita
f)   Robinson’s Dasmarinas      Dasmarinas, Cavite
g)   Robinson’s Imus            Imus, Cavite
h)   Robinson’s Sta Rosa        Sta Rosa, Laguna
i)   CyberGate                  Cebu City
j)   Tuburan Satellite Office   Tuburan, Cebu
k)   Tagbilaran Bohol           Tagbilaran, Bohol
l)   Bien Unido                 Bohol

NBI Regional and District Offices

1) Cordillera Administrative Region       Baguio City

Region I

2)   Ilocos Regional Office     San Fernando, La Union
3)   Dagupan District Office    Dagupan City
4)   Laoag District Office      Laoag City, Ilocos Norte
5)   Vigan District Office      Vigan, Ilocos Sur



Region II

6) Cagayan Valley Reg Office         Tuguegarao, Cagayan
7) Bayombong District Office         Bayombong, Nueva Vizcaya
8) Isabela District Office           Ilagan, Isabela
Region III

9) Central Luzon Reg Office           San Fernando, Pampanga
10) Bulacan District Office           Malolos City, Bulacan
11) Cabanatuan District Office        Cabanatuan City, N Ecija
12) Olongapo District Office          Olongapo City, Zambales
13) Tarlac District Office            Tarlac City, Tarlac

Region IV-A

14)   CaLaBaRZon                      Batangas City, Batangas
15)   Cavite District Office          Tagaytay City, Cavite
16)   Lucena District Office          Lucena City, Quezon
17)   Laguna District Office          Sta Rosa, Laguna

                           Region IV-B

18) MiMaRoPa                          Calapan, Oriental Mindoro
19) Puerto Princesa District Off      Puerto Princesa, Palawan

                               Region V

20) Bicol Regional Office             Naga City, Camarines Sur
21) Legaspi District Office           Legaspi City, Albay

                               Region VI

22) Western Visayas Reg Office        Iloilo City, Iloilo
23) Bacolod District Office           Bacolod City, Negros Occ



                               Region VII

24) Central Visayas Reg. Office       Cebu City, Cebu
25) Dumaguete District Office         Dumaguete City, Negros Or

                           Region VIII

26) Eastern Visayas Reg Office        Tacloban City, Leyte
27) Samar District Office             Catbalogan City, Samar
                             Region IX

  28) Western Mindanao Reg Off       Zamboanga City
  29) Dipolog District Office        Dipolog City
  30) Pagadian District Office       Pagadian City

                             Region X

  31) Northeastern Mindanao          Cagayan de Oro City
      Regional Office
  32) Iligan District Office         Iligan City

                             Region XI

  33) Southeastern Mindanao          Davao City
      Regional Office
  34) Tagum District Office          Tagum City

                             Region XII

  35) Central Mindanao               Koronadal City
      Regional Office
  36) Saranggani District Office     General Santos City

                            Region XIII

  37) CARAGA                         Butuan City

                            Region XIV

  38) ARMM                           Cotabato City

6) How do persons living abroad apply for NBI Clearance?
- Secure NBI clearance application form from the Philippine
  Embassy/Consulate in the country where applicant resides,
  else, ask a relative in the Philippines to send application form,
  which can be secured from the Office of the Identification and
  Records Division (IRD), 4th Floor, NBI Clearance Building, UN
  Ave., Manila.

  Accomplish the form and ask for assistance in taking your
  fingerprint impressions (rolled) and have it signed by the one
  who assisted in the fingerprinting. Attach one (1) 2x2 picture
  in white background, photocopy of passport, photocopy of
  Identification Card/s and authorization letter if a relative in
  the Philippines will submit the application in your behalf.
  This relative will also be in-charge of sending you your NBI
  clearance certificate.

  If you are sending the application to the Philippines thru mail
  or forwarders, address same to Ms. Julie Macalit, Mailed
  Clearance Section, 2nd Floor NBI Clearance Building, U.N.
  Avenue, Ermita, Manila. If you will send a check, it
  should be     payable to the NBI Director in Philippine
  currency in the amount of two hundred pesos (P200.00)
  with drawee bank in the Philippines. If you will send cash,
  dollars are acceptable,       the amount of which,          is
  equivalent to two hundred pesos (P200.00). Your NBI
  clearance certificate will be mailed to you thru air mail.


7) How about foreign nationals who need NBI clearance?
- Fill-out the NBI application form for foreigners (red
   Fingerprint Chart). You will also be required to fill-out the
   application form for the Biometric Clearance System. Indicate
   on the application form your name that is reflected on your
   passport. Attach photocopy of your passport and Alien
   certificate of registration (ACR).
- Go through the steps of clearance processing, after which,
   submit application to the Alien Counter, where you will be
   fingerprinted for rolled impression.
- You will be advised when to claim for your NBI Clearance
   Certificate.
8) For more information and clarification, where and how do
   we contact the NBI?
- You can reach at Telephone number 5261294 or at Trunkline
   5238231 Local 5523, 5499 and 5502;
- Email us at nbiclearance@nbi.gov.ph;
- You can text your questions regarding online application and
   GCash Payment at 0917-5638052.