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					Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                      Health Information Technology IT Coordinator




                     Course                                                                                  Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                            Topic                             PB Works Blackboard               Days
                       #                                                                                     Hours                         Classroom           Hours       Instructor
   Introduction to                        1, 5, 2, 3, 4, 5, 17,
     Health Care,                         7, 8, 9, 11, 2, 3, 7,                                                        Quiz
                     4232A        1                                                                           3                                                   3
     Culture and                          9, 13, 14, 15, 16,                                                          Online
    Terminologies                                  17
                                                                         Introduce ONC-funded
                                                                     project(same/similar content as
                                                                           already used for IT)
                                                                   Introduction and History of modern
                                                   1
                                                                           healthcare in the US
                                                                       Topic 1. Description of terms
                                                                      commonly used in health care
                                                                   Topic 2. Discussion of distinguishing
                                                                  features between healthcare systems
                                                                         and healthcare practice
                                                                  Topic 3. Discussion of critical paradigm
                                                                             shifts in medicine
                                                                      Topic 4. The dominant role of
                                                                    technology in healthcare delivery

                                                                   Topic 5. discussion of core values in
                                                                          American healthcare


                                                   5              Unit 18. History of H IT Organizations




                                                                                                     1
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                              Topic 1. Describe the original
                                                           constituencies of AMIA, HIMSS, and
                                                                         AHIMA
                                                          Topic 2. Describe the changes in major
                                                          interests that have occurred at AMIA,
                                                                    HIMSS, and AHIMA
                                                          Topic 3. Describe the origins, current
                                                           focus and relationships among the
                                                                   following standards
                                                  2               Delivering Healthcare
                                                              Topic 1. The organization of
                                                           healthcare at the federal, state and
                                                                        local level
                                                           Topic 2. The organization of the VA
                                                                          system
                                                             Topic 3. Inpatient care-Hospital
                                                                    structure including
                                                             Topic 4. Inpatient care-Hospital
                                                                    structure including
                                                            Topic 5. Long term care facilities
                                                  3           Delivering Healthcare, Part 2

                                                          Topic 1. Outpatient care-primary care
                                                            clinics; distinction between family
                                                                           practice




                                                                                            2
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                           Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                              PB Works Blackboard               Days
                       #                                                                              Hours                         Classroom           Hours       Instructor
                                                           Topic 2. Outpatient care-subspecialty
                                                          clinics; medical and surgical specialties


                                                           Topic 3. Outpatient care-urgent care
                                                                 clinics and walk in clinics

                                                            Topic 4. Outpatient laboratories,
                                                            radiological services and ancillary
                                                                          services
                                                          Topic 5. People-overview of different
                                                           healthcare providers and their roles
                                                  4                Financing Healthcare
                                                          Topic 1. Distinction between publically
                                                            funded and privatized healthcare
                                                           Topic 2. Single payer systems versus
                                                                 multiple payer systems
                                                            Topic 3. Insurance and third party
                                                                           payers
                                                            Topic 4. Medicare assign research
                                                            topics inlight of healthcare reform
                                                            Topic 5. Medicaid -assign research
                                                            topics in light of healtcare reform



                                                                                              3
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                           Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                              PB Works Blackboard               Days
                       #                                                                              Hours                         Classroom           Hours       Instructor
                                                          Topic 6. Organization and structure of
                                                           network based managed care health
                                                                   insurance programs

                                                           Role of computers in health practice
                                                           today (can have historical reference)
                                                           Introduce concept of meaningful use
                                                          (in class with in-class internet research
                                                                         assignments
                                                  5              Financing Healthcare Part 2
                                                           Topic 1. Billing and reimbursement in
                                                                           medicine

                                                          Topic 2. overview of coding concepts

                                                          Topic 3. The EMTALA Act and its effect
                                                                       on medicine
                                                          Topic 4. Capitation and managed care
                                                               Topic 5. Concierge medicine
                                                  17      Payment related issues and role of HIT




                                                                                              4
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                           Topic 1. Discuss direct and indirect
                                                          ways in which health care payers can
                                                             influence the adoption of HIT
                                                            Topic 2. Describe past and current
                                                            strategies employed by payors to
                                                                  influence HIT adoption
                                                  7                Regulating Healthcare
                                                           Topic 1. The role and makeup of the
                                                            Department of Health and Human
                                                                    Services including…
                                                               Topic 2. The role of the Joint
                                                                Commission (JCAHO) in the
                                                             accreditation and certification of
                                                                          health
                                                             Topic 3. Other regulatory bodies

                                                          Topic 6. Health care reform initiatives,
                                                          including healthcare reform legislation
                                                                       and HITECH

                                                             add or assign association of
                                                          EHRadoption and implementation to
                                                                        above
                                                  8          Regulating Healthcare Part 2




                                                                                             5
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                           Topic 5. Overview of confidentiality
                                                             and privacyi general including
                                                            definition of each with examples

                                                          HIPPA, with emphasis on how relates
                                                          to electronic health records (can use
                                                                 previous HIPPA lessons)
                                                  9                     Public Health
                                                           Topic 6. Organization of public health
                                                          care in the US, federal, state and local
                                                                        public health
                                                               The Evolution and Reform of
                                                  11
                                                                         Healthcare
                                                            Topic 2. Clinical practice guidelines
                                                                   and quality indicators
                                                          Topic 5. The Patient Centered Medical
                                                          Home-assign rearch to concept as well
                                                            as parameters local entities must
                                                           meet to qualify (e.g. Jacobi Hospital)
                                                            Health professionals-the people in
                                                  2
                                                                        health care
                                                           Topic a. Defining terms: what do we
                                                            mean by clinician, patient, disease,
                                                                           etc?



                                                                                             6
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                            Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                               PB Works Blackboard               Days
                       #                                                                               Hours                         Classroom           Hours       Instructor
                                                          Health care settings-the places where
                                                  3
                                                                    care is delivered

                                                           Topic a. Outpatient care, subtopics
                                                                         i/ii/iii

                                                            Topic b. Secondary care-hospital
                                                                 based, subtopics i/ii/iii
                                                          Topic c. Tertiary care, subtopics i/ii/iii

                                                          Topic d. Health care in nontraditional
                                                                settings, subtopics i/ii/iii
                                                           Quality measurement, performance
                                                          improvement and incentive payments
                                                  7
                                                            schemes meant to influence care
                                                                         delivery
                                                                 Topic a. Fee for service
                                                                   Topic b. Capitation
                                                            Topic d. Quality and Performance
                                                                      incentivization
                                                                Unit 16. History of Quality
                                                                    Improvement and




                                                                                                7
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                       Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                  Topic                            PB Works Blackboard               Days
                       #                                                                          Hours                         Classroom           Hours       Instructor
                                                          Topic 1. Summarize the main findings
                                                            for several Institute of Medicine
                                                           reports on Quality, Patient in class
                                                            assignment on how to read and
                                                                    summarize reports

                                                           Topic 2. Describe various ways in
                                                           which HIT has evolved to improve
                                                                  quality or enhance

                                                          Interaction and interdependence of
                                                  9        social and technical: "resistance to
                                                                         change"

                                                           Topic i. Adapting work practices to
                                                                     new technology

                                                          Topic ii. Adapting technology to work
                                                                           practices
                                                              Topic iii. Impact of changing
                                                           sociotechnical process on quality,
                                                                      efficiency, safety
                                                          Guest speaker (clinician who has had
                                                                   to adapt to using EHR)
                                                  13               What is Public Health?
                                                           Topic 1. Discuss the various terms
                                                              used to define public health


                                                                                            8
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                            PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                            Topic 2. Identify the distinguishing
                                                                 features of public health
                                                            Topic 3. Discuss the various terms
                                                                  used to define health
                                                          Topic 5. Identify the terms commonly
                                                           used as measures of health status
                                                               What is Health Information
                                                  14
                                                                     Management
                                                          Topic 1. Define and explain the terms
                                                             and concepts used in the field
                                                           Topic 2. Understand the terms that
                                                              frame HIM and HIT practice
                                                            Topic 3. Explain commonly used
                                                              acronyms and abbreviations
                                                  15       Overview/Introduction to the E.H.R.

                                                          Topic 1. Define and describe the E.H.R.
                                                             introduce an ER via internet or
                                                                    snapshots of VISTA

                                                  16      Definitions and concepts in the E.H.R.

                                                           Topic 1. Identify terms and concepts
                                                                   associated with EHRs

                                                                                             9
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                      Course                                                                        Class                          Dates In          Total # of   Proposed
       Course                Component          Unit(s)                   Topic                             PB Works Blackboard               Days
                        #                                                                           Hours                         Classroom           Hours       Instructor
                                                              Clinical Vocabularies, nursing
                                                  17
                                                                       terminologies
                                                              Topic 1. Explain the difference
                                                                between a classification, a
                                                             nomenclature and a vocabulary
                                                          Topic 2. Describe the value of clinical
                                                          terminologies in relation to the E.H.R

                                                              Topic 3. Distinguish between
                                                           vocabulary standards, classification
                                                                 systems and code sets
                                                            Topic 4. Become familiar with the
                                                          important vocabularies, terminologies
                                                                     and classification
                                                                                                             Exam
                                                                                                             Online
    Introduction to
                                                                                                             Exam
   Information and    4232B       4             10, 14          Introduction to PB Works              9                                                  9
                                                                                                             Online
  Computer Science
                                                            Unit 1. Basic computing concepts,
                                                                     including history
                                                          Subtopic a. Define what a computer is




                                                                                            10
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor

                                                            Subtopic b. List different types of
                                                            computers (PCs, mobile devices,
                                                              embedded computers, etc)


                                                             Subtopic c. Define the common
                                                             elements of computer systems

                                                             Subtopic d. Describe the various
                                                           hardware and software options for
                                                                typical desktop, laptop and
                                                             Unit 3. Computer hardware and
                                                                        architecture
                                                          Suptopic a. List the major elements of
                                                                         a computer
                                                           Subtopic d. Describe the function of
                                                                           the CPU
                                                          Subtopic f. Describe how a computer
                                                                  system works together
                                                              Unit 4. Application and system
                                                                          software
                                                            Subtopic a. Define application vs.
                                                                      system software
                                                          Unit 9. Components and development
                                                                        of large scale



                                                                                            11
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                             Subtopic a. Describe the building
                                                               blocks of a large scale system
                                                             Include in-class project to design
                                                             perhaps in teams relating to HER
                                                            Film/internet utube etc. re a large
                                                                       scale system

                                                                    Unit 7. Networks

                                                              Subtopic b. List and define the
                                                               different types of networks

                                                              Subtopic e. Describe wireless
                                                                    communication

                                                          Subtopic f. List and describe network
                                                           hardware; demo either via internet
                                                               pictures or lab hardware

                                                            Networking /hardwarde/software
                                                          scenarios for problem solving 'when to
                                                                   call in the IT person
                                                           Unit 2. Internet and the World Wide
                                                                            Web
                                                           Subtopic a. Define the Internet and
                                                                    how to connect to it



                                                                                              12
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                          Subtopic b. Define the World Wide
                                                          Web and how to access it-with URL's
                                                                 and search engines
                                                              Subtopic c. Learn how to write
                                                           effective search queries for Internet
                                                          search engine, in class exercises using
                                                                 different search engines
                                                             Subtopic d. Discuss security and
                                                             privacy concerns on the Internet
                                                                 (phishing, identity theft…
                                                           Subtopic f. Explore online healthcare
                                                           applications and associated security
                                                          and privacy issues- make references to
                                                           HIPPA but focus here more on issues
                                                                around emails, PHRs, etc.



                                                          Unit 14. History of mobile computing



                                                          Topic 1. Discuss the developments in
                                                           mobile computing that has enable
                                                                   portable computers




                                                                                            13
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                                Assign research on mobile
                                                              communications as related to
                                                                healthcare in general - eg
                                                               telemedicine, diagnostics as
                                                                     peripherals, etc.
                                                                     Unit 8. Security
                                                          Subtopic a. List and describe common
                                                          security concerns; review elements of
                                                           HIPPA that include 'facility' security
                                                          responsibilities-Guest speaker on this
                                                                            topic

                                                             Subtopic b. Describe safeguards
                                                           against common security concerns,
                                                          including firewalls, encryption- within
                                                           context of explaining to clients, and
                                                          role of the IT support person with this
                                                                           feature
                                                              Unit 10. Future of Computing

                                                          Subtopic a. Describe latest advances in
                                                                        technology




                                                                                            14
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                       Course                                                                      Class                          Dates In          Total # of   Proposed
       Course                 Component         Unit(s)                   Topic                            PB Works Blackboard               Days
                         #                                                                         Hours                         Classroom           Hours       Instructor


                                                           Subtopic b. Discuss implications for
                                                             healthcare systems, including
                                                                     potential risks



                                                          Review or have class through previous
                                                              assignment present the various
                                                          diagnostic devices, treatment devices,
                                                           etc. that are in use today (including
                                                             telemedicine) and role of the EH
                                                           systems in operation or in planning
                                                                           stages

                                                          Introduction to relational database as
                                                           lecture with demonstration through
                                                           ACCESS min create table, generate a
                                                                    query and a report

     Microsoft
                                                                                                     6                                                  6
 ACCESS/Intro to SQL
        Lab                                                                                          3                                                  3
                                                              Overview of SQL focus on the
                                                            knowledge base for the job as HIC




                                                                                           15
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                     Health Information Technology IT Coordinator




                      Course                                                                              Class                          Dates In          Total # of   Proposed
       Course                Component          Unit(s)                          Topic                            PB Works Blackboard               Days
                        #                                                                                 Hours                         Classroom           Hours       Instructor
                                           13, 1, 4, 4.1, 4.2,
 Health Information                         4.3, 4.4, 4.5, 9,
                      4232C       13                                                                       12        3                                        18
    Technology                             9.1, 9.2, 9.3, 9.4,
                                                9.5, 10,
        Lab                                                                                                 3                                                  3
                                                   13                    PB Works/Blackboard
                                                    1                         Overview
                                                                     Unit 4. Public health enabled
                                                                 electronic health records and the role
                                                   4
                                                                            of public health
                                                                    in health information exchange
                                                                 Discuss the New York City Department
                                                                     of Health and Mental Hygiene
                                                  4.1                         partnership
                                                                  with a commercial HER vendor and
                                                                 how it created a public health-enabled
                                                                                  EHR.
                                                                   Demonstrate knowledge of public
                                                                    health-oriented clinical decision
                                                                                 support
                                                  4.2            including an integrated strategy using
                                                                      multiple tools such as alerts,
                                                                               ordersets,
                                                                   smartforms, and quality reporting.




                                                                                                  16
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                           Describe the EHR "meaningful use"
                                                          movement and how it could transform
                                                 4.3
                                                             existing clinical/public health
                                                                        practices.

                                                          Describe the strategies, features, and
                                                            systems needed for public health
                                                             agencies to define and build the
                                                 4.4
                                                            necessary connections to EHRs as
                                                           identified by the "meaningful use"
                                                                       legislation.


                                                          Identify the essential features of four
                                                             primary public health IT functions
                                                           including syndromic surveillance, bi-
                                                 4.5
                                                            directional immunization registries,
                                                          public health alerts, ad-hoc reporting,
                                                                            etc.

                                                  9                 Quality Reporting
                                                             Exiting performance outcome:
                                                               Identify/describe important
                                                           characteristics and components of
                                                 9.1                      useful
                                                            health care quality measurement
                                                                         systems


                                                                                            17
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                          Identify the past and present efforts to
                                                                transform medical practice
                                                 9.2
                                                              through pay-for-performance
                                                                         initiatives.
                                                              Identify national group efforts
                                                             involved in the establishment of
                                                 9.3                      quality
                                                           standards/metrics (NCQA, NQF, etc.)
                                                             based upon claims and HER data.

                                                             Describe how quality metrics are
                                                          integrated, tracked, and used in EHRs
                                                 9.4             and describe real-world
                                                           implementations in eClinicalWorks,
                                                              EPIC, NextGen.Guest speakers

                                                          Describe the use of EHR-based quality
                                                 9.5         metrics in pay-for-performance
                                                                    incentive projects.

                                                                Summarize the preliminary
                                                          findings/conclusions from the EHR pay-
                                                                     for-performance
                                                           project and possible future directions




                                                                                            18
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                             Encouraging adoption/use of
                                                          population health functions for EHRs
                                                  10
                                                                     and Consumer
                                                                   functions for PHRs

                                                          Delineate the critical role of advocacy
                                                               in adoption/use of EHRs and
                                                                   Consumer functions
                                                           for PHRs to improve public health.
                                                           a. Define/Identify components of a
                                                           population health model provided in
                                                                       this component.
                                                           b. Identify and describe population
                                                                  health functions of EHRs.
                                                              c. Describe the meaningful use
                                                            criteria that are applicable to public
                                                                      health, population
                                                              health, disease management and
                                                                         prevention.
                                                          d. Provide examples of common PHR
                                                             systems (Google Health, Microsoft
                                                                         HealthVault,
                                                             Vendor-specific PHRs) and identify
                                                              embedded consumer functions.




                                                                                             19
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                     Health Information Technology IT Coordinator




                      Course                                                                              Class                          Dates In          Total # of   Proposed
       Course                Component           Unit(s)                         Topic                            PB Works Blackboard               Days
                        #                                                                                 Hours                         Classroom           Hours       Instructor
                                                                                                                  Comrehen
                                                                                                           1.5
                                                                                                                  sive Exam
                                                                             Guest Speaker                 1.5

                      4232C.
    Intro to VISTA                                                                                         9.5                                                9.5
                        2

                                                                               site visits
  Configuring e-HRs   4232H                                                                                12                                                 12



                                            1, 2, 2, 3, 6, 7, 8
                                  16
                                                  2, 5, 6
                                  20
Project Management 4232D                   1, 2, 3, 3, 4, 5, 6,                                             3        15                                       18
                                  19
                                           7, 8, 9, 10, 11, 12
                                  17
                                           1, 2, 3, 4, 5, 6, 7,
                                            8, 9, 10, 11, 12

                                                    1              Customer Service in Healthcare IT
                                                                   Topic 1. Describe the definitions of
                                                                             customer service
                                                                  Topic 2. Identify customers based on
                                                                                  context




                                                                                                   20
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                          Topic 3. Discuss different approaches
                                                          to customer service in Healthcare IT

                                                               Professional behavior in the
                                                  2
                                                          healthcare environment; Session One

                                                            Topic 1. Define contextual norms
                                                          expected in healthcare organizations
                                                                   such as ambulatory

                                                           Topic 2. Discuss the importance of
                                                           dress, deportment, demeanor, and
                                                                 grooming in the health

                                                               Professional behavior in the
                                                  2
                                                          healthcare environment; Session Two
                                                           Topic 1. Discuss norms of demeanor,
                                                                          manners
                                                             Topic 2. The student will discuss
                                                              contribution of grooming to a
                                                                 professional appearance
                                                            Topic 3. The learner will discuss the
                                                          importance and guidelines associated
                                                                   with infection control
                                                          Overview of communication relevant
                                                  3
                                                                        to health IT


                                                                                            21
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                       Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                           PB Works Blackboard               Days
                       #                                                                          Hours                         Classroom           Hours       Instructor
                                                          Topic 1. Define the purpose and goal
                                                            of professional communication
                                                            Topic 2. Discuss what is meant by
                                                                effective communication
                                                             Topic 3. Discuss how to handle
                                                          inappropriate communications from
                                                                          others
                                                            Topic 4. Identify common roles in
                                                                        healthcare
                                                          Topic 5. HIPAA and communication-
                                                           continuous HIPPA review and using
                                                                   internet for updates
                                                                Key elements of effective
                                                                      communication
                                                          Topic 1. Discuss norms of demeanor,
                                                                         manners
                                                  6       Team and small group communication
                                                           Topic 1. Group definition and tiered
                                                                      characteristic
                                                               Topic 2. Goals, Norms and
                                                                 Cohesiveness of groups
                                                            Topic 3. Communication roles of
                                                                  leaders and members
                                                                 Topic 4. Stages of team
                                                                     communication


                                                                                           22
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                           Topic 5. Common communication
                                                               networks and sociograms
                                                  7                 Handling conflict
                                                          Topic 1. Win-win, Win-Lose & Lose-
                                                                   Lose perspectives
                                                           Topic 2. Styles to approach conflict
                                                             Topic 3. Three communication
                                                              strategies to resolve conflict
                                                             Topic 4. Sources and strategies
                                                          addressing technical implementation
                                                                         conflict
                                                  8                   Ethical issues
                                                           Topic 1. Ethical and cultural issues
                                                             related to communication and
                                                                    customer service
                                                           assign a study of a communication
                                                                       interaction
                                  20
                                                  2                  Needs Analysis
                                                            Topic a. Identify an instructional
                                                                        problem
                                                          Topic e. Recognize the special needs
                                                          and constraints of training users in a
                                                                   health care setting
                                                  5        Building an Effective Power Point



                                                                                            23
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                               Topic a. Construct a script or
                                                              storyboard for a presentation
                                                          Topic c. Demonstrate the appropriate
                                                          use of color and text in a presentation
                                                          Topic d. Embed graphics and video in a
                                                                      presentation
                                                          Topic e. Demonstrate the appropriate
                                                                 use of builds and actions
                                                          Topic f. Use the PowerPoint graph and
                                                                      chart functions
                                                  6         Delivering Effective Presentations
                                                               Topic a. Assess the training
                                                               environment and modify a
                                                             presentation to compensate for
                                                          Topic b. Demonstrate effective public
                                                                     speaking skills

                                                            Topic c. Operate computer and AV
                                                               equipment for multimedia
                                                                       presentation
                                  19
                                                          Introduction to Microsoft Project as a
                                                                planning and tracking tool
                                                  1           Overview of Health IT Projects

                                                                                            24
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                           Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                              PB Works Blackboard               Days
                       #                                                                              Hours                         Classroom           Hours       Instructor
                                                             Topic a. Examine the range and
                                                           characteristics of health IT projects
                                                                 Topic b. Define a project
                                                          Topic d. Explain project management

                                                          Topic d. Identify key characteristics for
                                                                project success and failure

                                                  2                 Project Life Cycles

                                                          Topic a. Differentiate health IT project
                                                            life cycles, phases and milestones
                                                          Topic b. Appraise major deliverables in
                                                                          a project
                                                           Topic c. Identify and describe process
                                                             groups, processes and knowledge
                                                                             areas
                                                                 Topic d. Compare various
                                                           organizational structures as contexts
                                                                    for managing project
                                                  3                   Project Initiation
                                                               Topic a. Outline the needs for
                                                              projects, how and why they are
                                                                           initiated
                                                  3                   Project Initiation


                                                                                             25
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                           Topic b. Construct a project charter

                                                          Topic c. Identify project stakeholders
                                                             Topic d. Generate a stakeholder
                                                                          register
                                                  4             Project Planning Overview
                                                           Topic a. Discuss the importance and
                                                              purpose of effective planning
                                                          Topic b. Elaborate on each component
                                                             of the project management plan
                                                                           (PMP)
                                                           Topic c. Define and compose project
                                                                    planning documents
                                                  5             Managing Project Scope
                                                          Topic a. Analyze scope to develop the
                                                                 project scope statement
                                                               Topic b. Collect stakeholder
                                                              requirements for the project
                                                           Topic c. Create a Work Breakdown
                                                                     Structure (WBS)
                                                  6             Managing Time and Cost
                                                            Topic a. Categorize activities and
                                                                     project schedule




                                                                                            26
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                          Topic b. Develop estimates for project
                                                            cost and budget- guest speaker re
                                                             application to consulting or lead
                                                          project manager/implementation role
                                                             Topic c. Compare make or buy
                                                                        decisions
                                                          Topic d. Generate a procurement plan
                                                  7                   Managing Risk
                                                               Topic a. Assess project risks
                                                               Topic b. Plan risk responses
                                                           Topic c. Prepare and maintain a risk
                                                                          register
                                                           Topic d. Develop and execute a risk
                                                                    management plan
                                                                 Team Management and
                                                  8
                                                                     Communication
                                                              Topic a. Differentiate roles of
                                                               members on a project team
                                                           Topic b. Generate a human resource
                                                                          plan
                                                             Topic c. Explain the acquisition,
                                                          development, and management of the
                                                                       Project Team



                                                                                           27
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                            Topic d. Develop a communication
                                                                           plan
                                                  9          Project Monitoring and Control

                                                            Topic a. Explain monitoring and
                                                          control execution of project activities
                                                              Topic b. Appraise project status
                                                               Topic c. Examine stakeholder
                                                                        expectations
                                                             Topic d. Manage change requests
                                                              Topic e. Confirm project scope
                                                  10                 Managing Quality
                                                                 Topic a. Develop a quality
                                                                     management plan
                                                            Topic b. Discuss performing quality
                                                                          assurance
                                                               Topic c. Apply quality control
                                                                         techniques
                                                                       Guest Speaker
                                                  11          Project Closeout and Transition
                                                           Topic a. Bring project activities to a
                                                                             close
                                                              Topic b. Conclude the customer
                                                                    acceptance process
                                                          Topic c. Document and archive lessons
                                                                           learned


                                                                                            28
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                          Topic d. Update and close out project
                                                                      documents
                                                              Topic e. Manage transition to
                                                                       operations
                                                             Application of Health IT Project
                                                  12
                                                                      Management
                                                           Topic a. Apply project management
                                                           principles to a health IT application

                                                           Topic b. Select project management
                                                           techniques and methods based on a
                                                                    specific application
                                                             Topic c. Develop consistent and
                                                            appropriate documentation for a
                                                                specific health IT project
                                  17
                                                             Health IT Teams: Examples and
                                                  1
                                                                     Characteristics
                                                          Objective a. Explain the characteristics
                                                           of an effective team and work group
                                                          Objective b. Describe and differentiate
                                                          roles of IT health care professionals in
                                                                           teams



                                                                                             29
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                            PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                          Objective c. Assess the value of teams
                                                           and the importance of collaboration
                                                                        for the HIT
                                                           Forming and developing a Team for
                                                  2
                                                                        HIT Related
                                                          Objective a. Describe stages of team
                                                                       development
                                                          Objective b. Identify the needs of the
                                                              team at each described stage
                                                            Objective c. Establish and clarify
                                                          common goals and purpose for a team

                                                          Objective d. Relate key characteristics
                                                               of effective team members
                                                              Objective e. List key factors to
                                                                     maintain teams
                                                          Initial Tools for Teaming: Ground Rules
                                                  3
                                                                               &
                                                             Objective a. Identify and describe
                                                           individual team member expectations
                                                                      and ground rules
                                                           Objective b. Create and refine a team
                                                                          action plan




                                                                                             30
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                           Objective c. Apply communication
                                                             techniques for effective team
                                                            communication, including active
                                                           Clarifying Individual Roles and HIT
                                                  4
                                                                          Team
                                                          Objective a. Describe individual roles
                                                           relative to the tasks and processes
                                                                 assigned to an HIT team

                                                          Objective b. Compare strengths and
                                                          limitations relative to the tasks and
                                                               process when developing
                                                          Objective c. State specific roles and
                                                          responsibilities for the fulfillment of
                                                                   the team mission

                                                            Objective d. Set expectations to
                                                           support the HIT team action plan

                                                              Power of Team: Leveraging
                                                  5
                                                                     Integration




                                                                                             31
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor

                                                          Objective a. Compare problem solving
                                                            techniques, e.g. mind maps, SWOT
                                                            analysis, etc. to use when -assign a
                                                             SWOT analysis project, for people
                                                          currently working have them select an
                                                           activity, project, etc. from workplace
                                                             whether actively involved or not.

                                                           Objective b. Identify common roles
                                                          and tasks associated with teams in an
                                                                    HIT environment
                                                           Objective c. Differentiate between a
                                                           team task versus an individual task
                                                                Articulating Feedback and
                                                  6
                                                                      Feedforward:
                                                          Objective a. Formulate adequate and
                                                                accurate reactions to HIT
                                                              interventions and behaviors


                                                          Objective b. Design strategies to focus
                                                           on the future in providing creative
                                                                ideas to help others excel




                                                                                            32
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                           Objective c. Develop strategies that
                                                             help articulate positive change

                                                          Leadership Constellation: All Members
                                                  7
                                                                           as

                                                          Objective a. Develop and implement
                                                          standards for shared leadership roles
                                                                in complex, stressful and

                                                          Objective b. Differentiate progression
                                                          from self awareness to self leadership
                                                                    to team leadership

                                                           Objective c. Demonstrate collective,
                                                             concurrent, collaborative, and
                                                                 compassionate activity

                                                  8        Sharing Resources and Information:

                                                              Objective a. Plan skillful use of
                                                            collaborative tools and techniques

                                                            Objective b. Develop a system to
                                                             provide full transparency of key
                                                            information related to actions of




                                                                                            33
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                          Objective c. Design and information
                                                          sharing structure that supports high
                                                                    performance and

                                                               Expanding Value: Tools for
                                                  9
                                                                    Collaboration

                                                            Objective a. Select appropriate
                                                           communication tools available for
                                                               global and diverse team

                                                           Objective b. Predict future tools that
                                                          could be used in the healthcare arena
                                                               to collaborate and connect

                                                           Objective c. Infer the future face of
                                                            the healthcare field where team
                                                               collaboration and patient

                                                            Barriers to Success: Reading Early
                                                  10
                                                                         Warning
                                                            Objective a. Predict key signals to
                                                            team failure, considering culture,
                                                              hierarchy and other attributes
                                                            Objective b. Construct appropriate
                                                          response mechanism to address team
                                                                       dysfunction


                                                                                            34
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                      Course                                                                        Class                          Dates In          Total # of   Proposed
       Course                Component          Unit(s)                    Topic                            PB Works Blackboard               Days
                        #                                                                           Hours                         Classroom           Hours       Instructor
                                                             Objective c. Practice consistent
                                                           scanning for symptoms of potential
                                                                      team failure
                                                            Positioning for High Performance
                                                  11
                                                                        Teaming:
                                                          Objective a. Demonstrate a working
                                                           knowledge of high performance
                                                           Objective b. Identify key criteria for
                                                               high performance teaming
                                                          Objective c. Propose a team structure
                                                             that enables high performance
                                                           Life Cycle of HIT Teams: Reforming
                                                  12
                                                                            and
                                                           Objective a. Describe the formative
                                                                     stage of a team
                                                          Objective b. Apply strategies to move
                                                          a team into the next formative stage
                                                           Objective c. Reposition a team for a
                                                                      new challenge
  Microsoft Project                                                                                            Lab
                                                                                                            Comprehe
                                                                                                            nsive Exam




                                                                                             35
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                       Health Information Technology IT Coordinator




                       Course                                                                              Class                          Dates In          Total # of   Proposed
       Course                 Component          Unit(s)                           Topic                           PB Works Blackboard               Days
                         #                                                                                 Hours                         Classroom           Hours       Instructor
                                                                               Guest Speaker

 Assessing an E.H.R.   4232E      14      1, 2, 3, 4, 5, 6, 7 , 8                                            6        6                                        12
                                                                    Students should have completed an
                                                                    overview and hands on practice with
                                                                       VISTA- labs can be scheduled
                                                                    concurrently with the special topics
                                                                             learning module.
                                                     1              Common commercial EHRs used in…
                                                                    SubUnit a. Describe the most common
                                                                     commercial electronic health record
                                                                                  systems…
                                                                       SubUnit b. List HIMSS resources
                                                                          available on EHR systems
                                                                      SubUnit c. Describe functions and
                                                                       applications of HIMSS resources
                                                                          available on EHR systems
                                                                       SubUnit d. Provide a summary of
                                                                      inpatient and ambulatory vendors

                                                                       All topics in this module MUST be
                                                                    supplemented with internet and other
                                                                       resources for the most up to date
                                                                     information both regarding vendors,
                                                                                certification, etc.


                                                                                                    36
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                  2         Certification of commercial EHRs

                                                           SubUnit a. Describe the Certification
                                                           Commission for Health Information
                                                                  Technology (CCHIT)…
                                                            SubUnit b. Describe the process of
                                                                   CCHIT certification
                                                           SubUnit c. Describe the criteria used
                                                                 for CCHIT certification
                                                             SubUnit d. Define the concept of
                                                                "Meaningful Use" of EHRs
                                                          SubUnit e. Describe requirements for
                                                               Meaningful Use of EHRs
                                                              SubUnit f. Describe the role of
                                                               governing bodies certifying
                                                              commercial EHRs including …
                                                  3       How do organizations select an EHR?
                                                            SubUnit a. Demonstrate concept
                                                             knowledge of the RFP process
                                                                SubUnit b. Identify the key
                                                          stakeholders involved in EHR selection
                                                               and the roles they each play




                                                                                            37
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                            SubUnit c. Describe how financial
                                                           strength of a vendor should impact
                                                                 EHR selection decisions

                                                          SubUnit d. Demonstrate knowledge of
                                                           key steps in a selections process for
                                                                 choosing an EHR vendor

                                                            SubUnit e. Incorporate costs of an
                                                             EHR, including capital, licensing,
                                                               maintenance and staffing…
                                                  4                 EHR Functionality

                                                               SubUnit a. Describe EHR
                                                            functionalities: Results Review,
                                                          Computerized Provider Order Entry…

                                                          SubUnit b. Compare and contrast EHR
                                                                 functionality for CPOE,
                                                             Documentation, Messaging and
                                                           System and database architectures
                                                  5
                                                                         used in
                                                            SubUnit a. Demonstrate concept
                                                           knowledge of system and database
                                                                  architectures used in




                                                                                            38
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                         Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                             PB Works Blackboard               Days
                       #                                                                            Hours                         Classroom           Hours       Instructor
                                                              SubUnit b. Describe the health
                                                             information systems landscape,
                                                           including CPOE, Pharmacy, Lab, etc.

                                                            SubUnit c. Identify the differences
                                                              between thick and thin clients
                                                            SubUnit d. Compare different EHR
                                                             operating systems and databases
                                                             SubUnit e. Explain how database
                                                          architectures impact performance and
                                                                       extensibility
                                                            Vendor strategies for terminology,
                                                  6
                                                                        knowledge
                                                            SubUnit a. Define interoperability
                                                            SubUnit e. Describe processes and
                                                          requirements for exchanging data with
                                                                 personal health records

                                                  7       Assessing decision support capabilities

                                                             SubUnit a. Define and distinguish
                                                              between Basic Clinical Decision
                                                            Support, Custom Decision Support




                                                                                            39
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                           SubUnit b. Describe decision support
                                                            capabilities and customizability of
                                                                 different vendors EHRs

                                                           SubUnit c. Analyze decision support
                                                          capabilities of different vendor EHRs in
                                                                      selecting an EHR
                                                           Vendor specific training and Go Live
                                                           be sure to address various facilities,
                                                  8
                                                           hospital, ambulatory and private (do
                                                                    not limit to private)
                                                           SubUnit a. Describe vendor-specific
                                                             training and Go Live strategies

                                                           SubUnit b. Compare the advantages
                                                           and disadvantages of a big-bang roll
                                                           out versus a guest speaker with go
                                                                     live experience
                                                          SubUnit c. Identify staffing, command
                                                              center and onsite consultant
                                                                  considerations in the
                                                           SubUnit e. Describe vendor specific
                                                          training and Go Live strategies- guest
                                                             vendor representatives (min. 2)
       HIPPA                                                                                                   1.5



                                                                                             40
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                       Health Information Technology IT Coordinator




                     Course                                                                                   Class                          Dates In          Total # of   Proposed
       Course               Component            Unit(s)                            Topic                             PB Works Blackboard               Days
                       #                                                                                      Hours                         Classroom           Hours       Instructor

  Fundamentals of
  Health Workflow                          1, 2, 3, 4, 5, 6, 7 ,
                     4232F        10                                                                           15        9                                        24
       Process                                8, 9 , 10, 11
 Analysis & Redesign

                                                                    Unit: 10 – 1, Concepts of Processes
                                                                           and Process Analysis
                                                                   Unit: 10 – 2, Process Representation
                                                                   Unit: 10 – 3, Interpreting and Creating
                                                                              Process Diagrams
                                                                   Unit: 10 – 4, Acquiring Clinical Process
                                                                                  Knowledge
                                                                        Unit: 10 – 5, Process Analysis
                                                                       Unit: 10 – 6, Process Re-design
                                                                   Unit: 10 – 7, Facilitating Optimization
                                                                                   Decisions
                                                                     Unit: 10 – 8, Quality Improvement
                                                                                   Methods
                                                                    Unit: 10 – 9, Leading and Facilitating
                                                                                    Change
                                                                       Unit: 10 – 10, Process Change
                                                                      Implementation and Evaluation
                                                                       Unit: 10 – 11, Maintaining and
                                                                       Enhancing the Improvements



                                                                                                      41
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                     Topic                            PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                                            VISIO
                                                                        VISIO projects

                                                                      Component Exam

       E.H.R.
   Implementation    4232G        18                                                                   9        9                                        18
    Management
                                                Unit 1            Introduction to Leadership
                                            Unit 1-Topic 1           Current Leadership
                                                             Subtopic 1. The Blake and Mouton's
                                                                       Managerial Grid
                                                                Subtopic 2. Transformational
                                                                          leadership
                                                             Subtopic 3. Transactional leadership

                                                              Subtopic 4. Charismatic leadership
                                                               Subtopic 5. Visionary leadership
                                                                Subtopic 6. Servant Leadership
                                            Unit 1-Topic 2            The Management
                                                             Subtopic 1. Leaders and followers vs.
                                                                 Managers and subordinates
                                                                Subtopic 2. Leading in a matrix
                                                                          organization



                                                                                               42
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                 Health Information Technology IT Coordinator




                     Course                                                                            Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                      Topic                             PB Works Blackboard               Days
                       #                                                                               Hours                         Classroom           Hours       Instructor
                                                               Subtopic 3. Temporary leadership
                                                                   (leadership of a project or
                                                              organization for an implementation)
                                                Unit 2              Principles of Leadership
                                            Unit 2-Topic 1          Key concepts associated
                                                                     Subtopic 1. Authority
                                                                     Subtopic 2. Creativity
                                                              Subtopic 3. Cross-cultural leadership
                                                                    Subtopic 4. Motivation
                                                               Subtopic 5. Emotional intelligence
                                                                  Subtopic 6. Group dynamics
                                            Unit 2-Topic 2         Personal traits associated

                                                                Subtopic 1. Traits associated with
                                                             effective leaders (examples of leaders)
                                                               Subtopic 2. Traits associated with
                                                                ineffective leaders (examples of
                                                                             leaders)
                                                             Subtopic 3. Healthcare IT leadership in
                                                              context with their peers-perceptions
                                                                       of CFO, CEO, CNO




                                                                                                43
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                 Health Information Technology IT Coordinator




                     Course                                                                             Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                       Topic                             PB Works Blackboard               Days
                       #                                                                                Hours                         Classroom           Hours       Instructor
                                                                    Aligning the IT Plan with
                                                Unit 3
                                                                         Organizational
                                            Unit 3-Topic 1             Prioritizing IT goals
                                                             Subtopic 1. Existing IT projects vs. new
                                                                     EMR implementation
                                                               Subtopic 2. Best of breed vs. single
                                                                              system
                                                              Subtopic 3. Clinical vs. administrative
                                                                             IT goals
                                                                 Subtopic 4. Timing of IT goals
                                            Unit 3-Topic 2    Working with Organizational leaders
                                                                  Subtopic 1. Importance of
                                                                understanding the business of
                                                                           healthcare
                                                              Subtopic 2. Educating our peers on
                                                                      interconnectedness
                                                             Subtopic 3. Aligning incentives across
                                                                          departments
                                                               Subtopic 4. Strategy and politics
                                                Unit 4         Effective Management of Teams
                                            Unit 4-Topic 1   Components of Successful Teamwork

                                                             Subtopic 1. Describe the aspects that
                                                               determine successful teamwork
                                            Unit 4-Topic 2          12 C's of Team Building


                                                                                                44
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                                 Health Information Technology IT Coordinator




                     Course                                                                             Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                       Topic                             PB Works Blackboard               Days
                       #                                                                                Hours                         Classroom           Hours       Instructor
                                                               Subtopic 1. Describe the twelve
                                                             components ("C's") for team building
                                                              Fostering collaborative atmosphere
                                            Unit 4-Topic 3
                                                                      and communication
                                                             Subtopic 1. Identify common barriers
                                                              to interprofessional communication
                                                                       and collaboration
                                                             Subtopic 2. Identify common benefits
                                                                  of communication and team
                                                                          collaboration
                                                             Subtopic 3. Discuss strategies used to
                                                              support a culture of communication
                                                                        and collaboration
                                            Unit 4-Topic 4      Managing and Resolving conflict
                                                             Subtopic 1. Define conflict and identify
                                                              the various types of conflicts that can
                                                                       occur within teams

                                                             Subtopic 2. Identify the symptoms and
                                                             appropriate solutions to team conflict
                                                             Subtopic 3. Discuss strategies utilized
                                                                     in resolving conflict




                                                                                                45
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                          Major project requiring application of
                                                            project management, workflow
                                                          analysis and redesign knowledge and
                                                                          skills
                                                           one full class to present and review
                                                                          projects
                                                  1              Migrating to the E.H.R
                                                          Objective a. Describe the migration to
                                  11
                                                              the electronic health record

                                                           Objective b. Determine appropriate
                                                           members for a steering committee
                                                            planning for an electronic health

                                                          Objective c. Develop and apply criteria
                                                          for selecting an appropriate vendor for
                                                                    the electronic health
                                                          Objective d. Define the steps in a basic
                                                               strategic management plan
                                                           Objective e. Develop a timeline for
                                                             choosing and implementing an
                                                                 electronic health record
                                                           Objective f. Discuss the components
                                                                 of contract negotiation.


                                                                                             46
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor

                                                              guest speaker re unit content

                                                  2                  RFP/RFI Process
                                                            Objective a. Write an RFI and the
                                                          follow up RFP with specifications for
                                                               an electronic health record
                                                          Objective b. Develop the process for
                                                               notifying potential vendors
                                                          Objective c. Apply criteria to analyze
                                                                           RFP
                                                              Objective d. Develop letter of
                                                            consideration to review product
                                                              Objective e. Develop letter of
                                                                     rejection of RFP

                                                            E.H.R. Implementation in specific
                                                  3
                                                                        settings


                                                             Objective a. Discuss key issues in
                                                          electronic health record development
                                                           and implementation affecting acute
                                                                           care




                                                                                            47
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                             Objective b. Discuss key issues in
                                                          electronic health record development
                                                          an implementation affecting long term
                                                                           care
                                                             Objective c. Discuss key issues in
                                                          electronic health record development
                                                              and implementation affecting
                                                                     ambulatory care

                                                             Objective d. Discuss key issues in
                                                          electronic health record development
                                                               in other health care settings
                                                             Guest speakers re unit content
                                                               Meaningful Use-practical
                                                  4
                                                                    implementation
                                                          Objective a. Describe the 5 underlying
                                                              healthcare goals to which all
                                                              Meaningful Use criteria map

                                                          Objective b. Understand the process
                                                          and purpose of eHR certification and
                                                                 the work of CCHIT and
                                                             Objective c. Understand how the
                                                            exchange of electronic health data
                                                                relates to Meaningful Use


                                                                                           48
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                           Objective d. Understand how clinical
                                                          quality measures relate to Meaningful
                                                                           Use

                                                  5        Evaluation of systems and selection

                                                            Objective a. Analyze/interpret user
                                                            specification requirements against
                                                                   vendor specifications
                                                          Objective b. Assess interpersonal skills
                                                                    between IT and user
                                                              Objective c. Evaluate training
                                                          requirements to reduce gaps between
                                                                        IT and user
                                                  6              Clinical Decision support
                                                          Objective a. Define what is meant by
                                                               decision support systems
                                                          Objective b. Discuss key factors in the
                                                           development of DSS for clinical and
                                                                   administrative use

                                                  1            Health It Systems Elements
                                                          Objective 1. Describe the use of client
                                                          and server hardware for access to and
                                                                     storage of EHRs
                                                  2                  System Selection



                                                                                             49
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                       Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                  Topic                            PB Works Blackboard               Days
                       #                                                                          Hours                         Classroom           Hours       Instructor
                                                          Objective 1. Define COTS (Commercial
                                                                  Off-The Shelf) and in-
                                                            house/homegrown systems and

                                                             Objective 2. Estimate costs and
                                                                consider advantages and
                                                           disadvantages of purchasing versus
                                                                        licensing

                                                             Objective 3. Understand vendor
                                                          documentation of system functionality
                                                                    and requirements
                                                             Objective 4. Determine system
                                                           compliance with CCHIT certification
                                                             Objective 5. Determine whether
                                                          systems meet ARRA "Meaningful Use"
                                                                           criteria
                                                          Objective 6. Compare and rank vendor
                                                                          systems
                                                              Objective 7. Evaluate and select
                                                            system based on requirements and
                                                                    certification needs




                                                                                          50
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                              Health Information Technology IT Coordinator




                     Course                                                                        Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                   Topic                            PB Works Blackboard               Days
                       #                                                                           Hours                         Classroom           Hours       Instructor
                                                          Introduce VISTA as the pre-req for the
                                                            following - as well as the assessing
                                                                          module

                                                                Functional and Technical
                                                  3
                                                                     Requirements
                                                             Objective 1. Gather functional
                                                           requirements from institutions and
                                                                          users
                                                          Objective 2. Document use cases and
                                                               relate them to functional
                                                                      requirements
                                                             Structured Systems Analysis and
                                                  4
                                                                         Design
                                                           Objective 1. Create project plan for
                                                           system design and implementation,
                                                                including data migration
                                                             System Security Procedures and
                                                  6
                                                                         Standards
                                                             Objective 1. Identify regulatory
                                                          requirements (such as HIPAA) for EHRs
                                                                and integrate into project
                                                  7         System Interfaces and Integration
                                                          Objective 1. Determine and document
                                                            system interfaces and integration
                                                                       requirements


                                                                                           51
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                          Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                    Topic                             PB Works Blackboard               Days
                       #                                                                             Hours                         Classroom           Hours       Instructor
                                                             Objective 2. Describe pitfalls of
                                                            installing a new application in an
                                                               environment of pre-existing
                                                              Objective 3. Give examples of
                                                             interfacing modalities, e.g. HL7
                                                          Troubleshooting and Interaction with
                                                  8
                                                                          Vendors
                                                          Objective 1. Identify and implement
                                                             an effective troubleshooting
                                                          procedure for reporting, evaluating
                                                           Objective 2. Develop a process for
                                                           communicating requirements and
                                                              supplying updates between
                                                            Objective . Create a baseline for
                                                          system performance measurement
                                                                  and comparison for
                                                  10                  Pilot Testing
                                                          Objective 1. Identify pilot group and
                                                                   plan scope of pilot

                                                          Objective 2. Install pilot system, train
                                                          pilot users, and make pilot available

                                                            Objective 3. Gather and prioritize
                                                            feedback from pilot test, revising
                                                                project plan if necessary
                                                  11          Full Deployment to End Users


                                                                                             52
Health Information Technology IT Coordinator
ACE 0000 Section 00 (00/00/0000 - 00/00/0000)
                                                             Health Information Technology IT Coordinator




                     Course                                                                       Class                          Dates In          Total # of   Proposed
       Course               Component           Unit(s)                  Topic                            PB Works Blackboard               Days
                       #                                                                          Hours                         Classroom           Hours       Instructor
                                                          Objective 1. Develop and implement
                                                          strategy for: Sub Objectives: a and c

                                                                                                          Comprehe
                                                                                                          nsive Exam


     Final Exam                                                                                    1.5                                                1.5




                                                                                           53

				
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