Ref. No. : SII/AMC/547/2011
Date : Wednesday, 21 December 2011
FACOR ALLOYS LTD,
401, Corporate One,
Plot No 5, Jasola,
Kind Attn. : Mr.Kuldeep
Subject : Introduction Letter for Maintenance of Computer, laptops and Server.
Please refer to the meeting we had with you for the above mentioned subject. We are happy to introduce
ourselves as a professional organization dealing in sales and maintenance of office automation equipment e.g.
Computer, Ups, and Printer & Scanner.
We deal in custom built & branded Computers, hp, canon & Samsung DeskJet and Laser printers.
We are backed up by qualified sales team and expert engineers to provide prompt and timely after sales
services. We offer wide range of products with the best competitive rates prevailing in the market.
The rates of the new machine can be given on furnishing the specification and features along with the different
model / make, required.
We also deal in Hardware & Consumables for computer, fax machine and copier such as Ink cartridge, Laser
cartridge, and other office stationeries.
The rates for Annual Maintenance Contract for Computer and Printer are as follows.
COMPUTER AND PRINTERS
S.No. Description comprehensive No of Total Amount
(Rates per machine) Machines
1. Desktop computer system . 1,500.00 17 . 25,500.00
2. Laptop computer system . 2,500.00 13 . 32,500.00
3. HP Server . 4,500.00 1 . 4,500.00
Grand Total Amount .62,500.00
TERMS OF CONTRACT
It shall be the responsibility of SPACEINDIA INFORMATICS to make necessary adjustments and repairs to keep
the equipment in good working condition.
In case of Non-Comprehensive contract, service consists of preventive & corrective maintenance & repairs,
however it excludes the cost of spares/parts used.
The complaint received before 1200 hrs will be attended same day and the complaints received after 1200
hrs will be attended with in 24 hrs.
The contract does not cover any external peripherals, Keyboard, Mice, power adaptor and UPS.
If the machine is not repaired due to non-availability of spare parts for obsolete models then the amount of
balance period will be refunded on pro rata basis.
The agreement does not provide technical support or spares required to repair the damages to the
equipment caused by Electric surges/Fire/Water/Earthquake or any other Natural Calamities.
The machine should be in good working condition before entering into Annual Maintenance Contract.
Expiry of Contract
This contract shall automatically expire if the equipment is opened, repaired or interfered with/by any
person including the owner and the operator other than our authorized service person.
Payment should be made in advance.
We look forward to a fruitful association with your organization. We would be happy to provide further
information, as and when required by you.
Thanking you and assuring you of our best services at all times.
For SpaceIndia Informatics,