It is my pleasure to invite you to STS2009, CTG’s 6th annual Software Testing Seminar. The
goal of this free one-day seminar is to stimulate professional growth within our testing
communities in Belgium and Luxembourg.
This year’s program offers an exciting mix of 17 professional presentations and workshops.
The main event is the launch of the new version of STBoXTM, CTG’s highly successful test
methodology. Explaining the test automation framework using QTP is another highlight
that provides valuable information and insights to professional testers. Further
topics/tracks include Agile, Test Process Improvement, and Test Tools. Also, some of the
leading test tool vendors will be present to answer your questions.
Isabel Evans, an internationally renowned speaker and distinguished author or co-author of several testing-related
books, will provide the closing key note address. We are delighted to have Isabel provide her thought leadership in
the testing arena.
We are very excited about what we have to offer. The seminar is non-commercial: the aim is to educate, exchange
ideas, and transfer knowledge, not sell. We hope to have some spirited discussions and challenging debates.
We are looking forward to meeting you in Ter Elst on 22 October!
Unit Manager Testing Belgium
9:00 AM Welcome/Coffee and Tea
9:30 AM Ed Diks
Opening Keynote: STBoX™, from Methodology to Knowledge Base
9:35 AM Bert Jagers
Agile Estimation and Planning Testing In Infrastructure Projects Test Metrics: Truth or Myth?
10:05 AM Michaël Pilaeten Wim Demey Nancy Op de Beeck
10:50 AM Break/Test Tool Expo
Ten Possible Quality Center Improvements
11:10 AM from a Test Manager’s Perspective STBoX and Quality Center, A Practical Introduction to Web
Pascal Vanherck The Reports Services Test Automation
Matthieu Galilée Benny Lens and Jorge Van der Straten
The CTG QuickTestProfessional
11:40 AM Framework Workshop Workshop
12:40 PM Lunch
Using Quality Center in
2:10 PM SCRUM Projects
HP Exploratory Testing
Jorge Van der Straten Zeger Van Hese
Vendor Presentation Using JIRA for Test Management Workshop
2:55 PM IBM Jouri Dufour and Bram Geukens
3:40 PM Break/Test Tool Expo
Managing Test Environments Usability Testing of Websites with Neither
4:00 PM and Test Data
a Real Budget, nor Adequate Time
Sven Borghers Patrice Willemot
Closing Keynote: Growing Our Industry - Cultivating Testing
4:45 PM Isabel Evans
5:30 PM Ed Diks
5:35 PM Cocktail Reception
PROGRAM SESSION DETAILS
Opening Keynote: STBoX™, from Methodology to Knowledge Base—Bert Jagers
Agile Estimation and Planning—Michaël Pilaeten
If you drop the term ‘Agile’ during an association game into a group of test professionals, words like ‘chaos’, ‘ad-hoc’, ‘improvisation’,
‘exploratory’, etc. pop up. Terminology we don’t often use when we talk about planning, do we? Therefore, Agile planning seems like a
terrible mix up: how can you plan something which is infamous for its chaotic characteristics? But nothing is as it seems: Agile projects
can be estimated and planned, based on common techniques and rules.
Do you expect another boring presentation about some nifty, academic theory which no one uses? Then be surprised, since these tech-
niques are used as industry standard for innovative companies like Google.
Testing Infrastructure Projects Is (not) Necessary?—Wim Demey
Testing in infrastructure projects raises a lot of questions. Moreover, customers sometimes consider extended testing as not nec-
essary in such projects. Just some sanity checks by a technician should be enough before patches and upgrades are deployed.
However, testing is necessary in infrastructure projects and needs to get the appropriate attention. Based on my experience as
test coordinator in such projects I’ll tackle, among others the following points: relevant test types, test methodology, role of test
tooling, pitfalls, and skills needed by test professionals.
Test Metrics: Truth or Myth?—Nancy Op de Beeck
The use of objective test metrics is an important step towards improving your ability to effectively manage any test effort. While the need
for test metrics has been widely recognized, implementation of a structured metrics program is sometimes lagging.
Although many measurements have been proposed by researchers, often these are used in isolation, and in a lot of cases misinterpret-
ed by the people who use them. This presentation addresses the various aspects of implementing a metrics program. The need for hav-
ing a metrics program, the implementation challenges, how to address these challenges, and the factors one must keep in mind while
reading into the values.
Ten Possible Quality Center Improvements from a Test Manager’s Perspective—Pascal Vanherck
HP Quality Center 9.2 is a Quality Management tool combining requirements, tests, tests execution, releases and defects management.
Reporting creates important visibility regarding the state of the quality. Most of the time official MS Excel templates are mandatory at the
customer’s site. When Quality Center is able to automatically populate those template files, reporting is easy to publish and adapt to the
Moreover, the Test manager requests data coherence between executing tests and identifying defects, etc. Quality Center customizations
can help the tester to work more efficiently and avoid forgetting or duplicating information.
STBoX and Quality Center, the Reports—WORKSHOP—Matthieu Galilée
Quality Center is one of the best tools available for test management and is widely used. While putting in place the STBoX recom-
mended process, we’ll find a need to use it in nearly all the steps of the STBoX process. Quality Center is customizable and can be
adapted to reflect CTG’s methodology.
This workshop will provide different tools and methods, included in Quality Center or not, for the automation of reports to simplify the
work of the test manager to the point that he will simply have to select a project and click on a button to obtain the report he desires.
A Practical Introduction to Web Services Test Automation—WORKSHOP—
Benny Lens and Jorge Van der Straten
One of the biggest topics in IT today is the Service Oriented Achitecture (SOA) paradigm, an evolution of distrib-
uted computing. SOAs build applications out of large units of functionality called services. SOA also means
increased complexity and interdependencies, and therefore, testing in the SOA world is extremely important. In
this workshop we will give a brief introduction on some of the main concepts in SOA. After this theoretical intro-
duction we dive into the practical side of the matter and we will create our own very simple web service. Once
we have that up and running we will see how we can test this service with test tools. We will also look at some
more complex interdependent services and how we can test this with a test tool like SoapUI. The workshop will
contain a number of hands-on exercises.
CTG Test Automation Framework: A generic approach to test automation for all QTP environments.—
QuickTest Professional is a very open solution, writing your test automation code is possible in many different ways. CTG Test Tool
Specialists have seen most of these ways, and they have a clear idea of what works and what doesn’t. This has led to CTG’s Test
Automation Framework which is based on the keyword-driven approach, where the actual scripts contain nothing more than key-
words (Login, SynchronizeScreen) and parameters.
Using Quality Center in Scrum Projects—Jorge Van der Straten
In this case study we will see that Quality Center is well suited for very iterative, agile development and test processes like Scrum. We will demo how Quality Center can
be used to follow up typical scrum items as sprints, product backlogs and user stories, and how it can produce progress reporting in the form of burndown charts.
Exploratory Testing—WORKSHOP—Zeger Van Hese
Exploratory testing has its place in any project. It exposes real-world problems more rapidly and more reliably than approaches that
concentrate on prior expectation. Many people still think of exploratory testing as sloppy, random testing, but actually it is a discipline
in its own right. It’s a creative, intuitive, and intellectual activity that requires special skills.
This workshop will describe the basics of exploration and exploratory testing, and illustrate how exploratory testing can be made more
manageable. In several hands-on exercises, participants will be able to try out a range of exploratory techniques for themselves.
Using JIRA for Test Management—Jouri Dufour and Bram Geukens
JIRA is in the first place known as a low-cost open source bug and issue tracker. But actually it’s a very extensible
platform that you can customize to match any kind of business process, like test management for example.
We will start our presentation with a brief overview of what JIRA is and give a brief introduction of the basic
functionality and customization capabilities. Next we will focus on how JIRA can be used to match a process
which is mainly interesting and useful for us—testers—and which often requires many adjustments during
execution: Test Management. Finally, we will give a short demo of a real-life implementation of this test
management solution at one of our clients.
Managing Test Environments and Test Data—Sven Borghers
Within many organizations, test environments and test data do not receive the attention they should.
This presentation explores the idea of providing test environments and test data to a test project as a service. It points out that
centralizing the efforts involved with building test environments and test data can result in significant cost reduction. Furthermore,
it can considerably relieve the test manager from this burdensome task leaving more time to concentrate on his main task: manag-
ing the test project.
Usability Testing of Websites with Neither a Real Budget, nor Adequate Time—Patrice Willemot
This presentation covers what usability testing is, when it is useful and how one uses a website—specifically related to content. It
explores the importance of the homepage of a website - the first page to be “tested” by the user—and how various user profiles
mean various approaches to usability testing.
Closing Keynote: Growing Our Industry - Cultivating Testing—Isabel Evans
Although software testing is a relatively young discipline, immaturity is not the only reason we are still developing our methods, profes-
sional qualifications, trade associations, and its position in the software industry and society. All successful professions must continu-
ously evolve and grow. For example, horticulture has been practiced for about 8,000 years longer than software testing. During those
millennia, horticultural practices have continued to develop, supported by accidental discovery, increased scientific understanding, and
improved technology. Horticulture has brought many benefits and, at the same time, dangers and environmental damage. Just like hor-
ticulture, software testing is a multi-discipline, science- and technology-driven industry with political, sociological, and economic impli-
cations. Isabel Evans, gardener and expert software tester, compares the two disciplines to see how commercial, legislative, and social
concerns affect risk, working practices, and changing skills in the two industries dear to her heart.
Thursday 22 October, 2009
Doors open at 9:00 AM.
CONGRESHOTEL TER ELST
Ter Elststraat 310 (ingang Kattenbroek)
Tel.: +32 (0)3 450 90 00
Fax: +32 (0)3 450 90 90
For directions and site details,
REGISTRATION: please send an email to firstname.lastname@example.org, before 12 October 2009.
You are welcome to attend any presentation. However, seating is limited for the workshops. Please
indicate in your registration if you would like to participate in any of the workshops.