Airline_IT_Providers_2009-3_Extract by lanyuehua

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									August 04, 2009




    The Market for Airline Passenger Management
                       Systems
The Market for Airline Passenger Management Systems

Table of Contents
TABLE OF CONTENTS.................................................................................................................... 2


INTRODUCTION ............................................................................................................................... 5


AIRLINE PASSENGER MANAGEMENT SYSTEMS ....................................................................... 6

        Reservations............................................................................................................................ 6

              Functionality................................................................................................................... 6

              Market Snapshot............................................................................................................ 7

        Inventory .................................................................................................................................. 8

              Functionality................................................................................................................... 8

              Market Snapshot............................................................................................................ 9

        Departure Control .................................................................................................................. 10

              Functionality................................................................................................................. 10

              Market Snapshot.......................................................................................................... 12

        Fare Quote............................................................................................................................. 13

              Functionality................................................................................................................. 13

              Market Snapshot.......................................................................................................... 14

        Internet Booking Engine ........................................................................................................ 15

              Functionality................................................................................................................. 15

              Market Snapshot.......................................................................................................... 16


KEY VENDORS IN THE MARKET PLACE .................................................................................... 17

        In-House IT Departments ...................................................................................................... 17

              Description and History................................................................................................ 17

              Key Customers ............................................................................................................ 18

              Market Share ............................................................................................................... 18

              Outlook......................................................................................................................... 19

        Amadeus................................................................................................................................ 20

              Description and History................................................................................................ 20

              Key Customers ............................................................................................................ 21

              Market Share ............................................................................................................... 21

              Outlook......................................................................................................................... 22

        Sabre 23

              Description and History................................................................................................ 23

              Key Customers ............................................................................................................ 24

              Market Share ............................................................................................................... 24

              Outlook......................................................................................................................... 24

        SITA 25

              Description and History................................................................................................ 25

              Key Customers ............................................................................................................ 26

              Market Share ............................................................................................................... 26

              Outlook......................................................................................................................... 26

        EDS 27

              Description and History................................................................................................ 27

              Key Customers ............................................................................................................ 28

              Market Share ............................................................................................................... 28

              Outlook......................................................................................................................... 28

        Travelport............................................................................................................................... 29

              Description and History................................................................................................ 29

              Key Customers ............................................................................................................ 30

              Market Share ............................................................................................................... 30

The Market for Airline Passenger Management Systems
          Outlook......................................................................................................................... 30

    Lufthansa Systems ................................................................................................................ 31

          Description and History................................................................................................ 31

          Key Customers ............................................................................................................ 32

          Market Share ............................................................................................................... 32

          Outlook......................................................................................................................... 32

    Mercator................................................................................................................................. 33

          Description and History................................................................................................ 33

          Key Customers ............................................................................................................ 33

          Market Share ............................................................................................................... 34

          Outlook......................................................................................................................... 34

    Travelsky ............................................................................................................................... 35

          Description and History................................................................................................ 35

          Key Customers ............................................................................................................ 35

          Market Share ............................................................................................................... 35

          Outlook......................................................................................................................... 36

    Navitaire................................................................................................................................. 37

          Description and History................................................................................................ 37

          Key Customers ............................................................................................................ 38

          Market Share ............................................................................................................... 38

          Outlook......................................................................................................................... 38

    Radixx.................................................................................................................................... 39

          Description and History................................................................................................ 39

          Key Customers ............................................................................................................ 39

          Market Share ............................................................................................................... 39

          Outlook......................................................................................................................... 39

    ITA Software .......................................................................................................................... 40

          Description and History................................................................................................ 40

          Key Customers ............................................................................................................ 40

          Market Share ............................................................................................................... 41

          Outlook......................................................................................................................... 41

    Datalex................................................................................................................................... 42

          Description and History................................................................................................ 42

          Key Customers ............................................................................................................ 42

          Market Share ............................................................................................................... 42

          Outlook......................................................................................................................... 43

    EB2 44

          Description and History................................................................................................ 44

          Key Customers ............................................................................................................ 44

          Market Share ............................................................................................................... 44

          Outlook......................................................................................................................... 44

    2e Systems ............................................................................................................................ 45

          Description and History................................................................................................ 45

          Key Customers ............................................................................................................ 45

          Market Share ............................................................................................................... 45

          Outlook......................................................................................................................... 45

    Minor Players Addressing the LCC Market............................................................................ 46

          Results ......................................................................................................................... 46

          ibs 47

          AirKiosk........................................................................................................................ 48

          Videcom ....................................................................................................................... 48

          Maxxcom...................................................................................................................... 49

          NextRes ....................................................................................................................... 49

          TikAero......................................................................................................................... 50

The Market for Airline Passenger Management Systems
                  Intelisys ........................................................................................................................ 50

                  Bullet Proof Software ................................................................................................... 51

                  JKCS 51

                  TTI 52

                  The Long Tail ............................................................................................................... 53


SUMMARY ...................................................................................................................................... 54

The Market for Airline Passenger Management Systems

Introduction
This report has been prepared by Travel Technology Research (T2R) in August 2009 to
incorporate market growth to the end of 2008. It describes the current state of the market for airline
Passenger Management Systems using the most recently available data. This data is derived from
T2R’s extensive experience of working with airlines and vendors on the application of information
technology to the real world challenges of the modern airline industry. In particular the figures
relating to market shares for the various vendors and solutions are based on airline reported
passenger numbers from 2008.

Many companies in the airline IT industry need to improve their knowledge and understanding of
the market for airline and airport passenger management systems. T2R has produced this detailed
report on the current Reservation and DCS systems deployed today along with a perspective on
the emergence of Next Generation Platforms.

T2R has produced this report in response to real customer needs. It embodies the most current
view available of the commercial technologies in use by passenger airlines today. It surveys the
vendors of those technologies in some detail and considers how the market is likely to develop
over the next few years.

								
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