What do patients think about How can you get help?
our home care services? We’d like to help you make the best home
Patient surveys consistently show high levels of care decision for you or your loved one.
satisfaction with our care. Patients indicated
they would recommend our services to others in
Home Care Call us today for more information.
need of home health services. Here’s what just a Your questions. Our answers. Local: (608) 363-5885
few patients and their families have had to say: Toll-free: (888) 932-2245
What is At-Home Healthcare? Monday – Friday, 8:00 a.m. – 4:30 p.m. At-Home Healthcare
At-Home Healthcare is a popular service of After hours, a registered nurse is on-call There’s no place like home to recover.
“They were helpful and friendly, they cared
Beloit Memorial Hospital. Oftentimes following from 4:30 p.m. to 7:30 a.m. daily,
about what they were doing.” hospitalization or due to a disease process, including weekends and holidays.
– Marlene Sturdevant patients require additional medical care. Such
patients need ongoing care that can’t be managed Director
alone or by family and friends. Bobbi Schmidt, RN
“The nurses were pleasant, concerned, very neat At-Home Healthcare provides everything from (608) 363-5877
very basic health and social services to
and listened to what I had to say. I couldn’t ask
sophisticated medical treatment, administered
for better care. The Physical Therapy service was safely and effectively in the comfort of your own
super and very encouraging. The staff that helped home. It’s a practical and convenient service that
me with personal care was pleasant and did a is accessible 24 hours a day, seven days a week.
good job. They even offered to help with At-Home Healthcare is staffed by trained home
whatever I needed.” care professionals, who pride themselves in:
– Anna Ward • Restoring or improving patients’
health quickly and safely
• Helping patients remain independent
“Your staff is friendly with lots of help and advice.” within their communities
– Mary Cammilleri • Providing individualized
attention and prompt care
• Working under the direction of our
patients’ doctors and staying in constant
Communication with our referral sources a service of
• Managing the equipment, supplies and
Medication needs of our patients AT-HOME HEALTHCARE
A Service of Beloit Health System
• And, of course, delivering the highest
BHS 200/2010 Quality of care and service available 1969 West Hart Road Beloit, WI 53511
(608) 363-5885 • (888) 932-2245
AHH_Brochure_2010.indd 1 12/21/09 10:40:56 AM
What types of patients do we see? What steps do we take to Who are our caregivers?
At-Home Healthcare services are for any ensure quality of care?
individual, regardless of age. We have helped Rest assured, you’re in excellent hands with our At-Home Healthcare is made up of a multi-disciplinary team of healthcare professionals. The care we provide
every type of patient – from newborns to older professional caregivers. At-Home Healthcare is is approved by your personal physician and in keeping with an approved plan of treatment. Individual team
adults. We treat patients who: licensed in the states of Wisconsin and Illinois, members can perform the following services, depending on your needs:
certified by Medicare and Medicaid, and is
• Have been hospitalized
Accredited by the Joint Commission of
• Have had surgery Registered nurses (RNs) provide Speech language pathologists work
the Accreditation of Healthcare
• Are recuperating from a serious illness skilled services, including injections to address and resolve speech
Organizations for quality.
• Are in need of infusion nursing and intravenous therapy, wound care, disorders, usually the result of trauma
• Are at “high-risk” with their pregnancy Over the years, we’ve monitored our education on disease treatment and such as surgery or stroke. They also
• Suffer from conditions such as performance as caregivers. Records indicate prevention, and patient assessments. help retrain patients in breathing,
diabetes, heart disease or stroke that a majority of patients discharged from our swallowing, and muscle control.
• Have been diagnosed with a terminal condition care have had their treatment goals fully met. Physical therapists (PTs) work to
• Have a need for rehabilitation services restore the mobility and strength of Occupational therapists (OTs) help
To ensure ongoing quality of service, At-
patients limited or disabled by physi- patients improve daily living activities,
How can you access our services? cal injuries through the use of exercise, such as eating, bathing, dressing, and
Many At-Home Healthcare patients are referred • Has formed an advisory group that meets massage, and other methods. basic household routines – primarily
to us directly from Beloit Memorial Hospital. In regularly to review scope of services and by learning to use special techniques
addition, we receive referrals from primary care over-see quality improvement efforts Social workers evaluate the social and equipment.
physicians and specialists, social workers, nurses, • Requires our nursing staff to participate in and emotional factors affecting ill
community agencies, friends and family … and, continuing education and competency testing and disabled individuals and provide Home health aides assist patients
of course, we accept self-referrals. counseling or refer patients and their with the “basics”, such as getting in
• Implements the latest technology to
Family members to community and out of bed, walking, bathing,
improve communication between all of our
resources that can help. toileting, and dressing.
caregivers and your doctor (for example,
our staff uses small Palmtop computers to
update your medical records on the spot).
How are our services paid for?
Payment for At-Home Healthcare is covered in a
variety of ways, including: by Medicare, Medicaid, Do we provide any special services?
and Veterans Administration, private health insurance
or personal resources. We work with all pay or sources Infusion therapy – This service includes the Lifeline Personal Response and Support Services –
and accept most insurance plans. Most insurers require administration of antibiotics, chemotherapy, For extra peace of mind, some patients opt to have a
that patients need skilled care ordered by the physician pain management and parenteral nutrition. Lifeline communication device installed in their
while being considered homebound. home. At the press of a help button, you can access
Pedicure Services – Pedicure services (basic professional caregivers 24 hours a day, 7 days a
Where can you access our services? footcare and toenail trimming) are available week to respond and provide you with help as
At-Home Healthcare services are available in in your home or at foot clinics in many needed. Please contact our Lifeline Coordinator at
Rock, Green and Walworth counties in Wisconsin locations throughout the area. (608) 364-5480 for more information on this
and Winnebago and Boone counties in Illinois. monthly subscription service.
AHH_Brochure_2010.indd 2 12/21/09 10:41:11 AM
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