At Home Healthcare, Skilled Nursing : Beloit Health System by BeloitHealth


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									       What do patients think about                                                                                      How can you get help?
       our home care services?                                                                                           We’d like to help you make the best home
       Patient surveys consistently show high levels of                                                                  care decision for you or your loved one.
       satisfaction with our care. Patients indicated
       they would recommend our services to others in
                                                                  Home Care                                              Call us today for more information.

       need of home health services. Here’s what just a           Your questions. Our answers.                                    Local: (608) 363-5885
       few patients and their families have had to say:                                                                          Toll-free: (888) 932-2245
                                                                                                                                     Office Hours
                                                                    What is At-Home Healthcare?                          Monday – Friday, 8:00 a.m. – 4:30 p.m.            At-Home Healthcare
                                                                    At-Home Healthcare is a popular service of               After hours, a registered nurse is on-call      There’s no place like home to recover.
       “They were helpful and friendly, they cared
                                                                    Beloit Memorial Hospital. Oftentimes following             from 4:30 p.m. to 7:30 a.m. daily,
       about what they were doing.”                                 hospitalization or due to a disease process,               including weekends and holidays.
                                          – Marlene Sturdevant      patients require additional medical care. Such
                                                                    patients need ongoing care that can’t be managed                     Director
                                                                    alone or by family and friends.                                  Bobbi Schmidt, RN
       “The nurses were pleasant, concerned, very neat              At-Home Healthcare provides everything from                       (608) 363-5877
                                                                    very basic health and social services to
       and listened to what I had to say. I couldn’t ask
                                                                    sophisticated medical treatment, administered
       for better care. The Physical Therapy service was            safely and effectively in the comfort of your own
       super and very encouraging. The staff that helped            home. It’s a practical and convenient service that
       me with personal care was pleasant and did a                 is accessible 24 hours a day, seven days a week.
       good job. They even offered to help with                     At-Home Healthcare is staffed by trained home
       whatever I needed.”                                          care professionals, who pride themselves in:
                                          – Anna Ward               • Restoring or improving patients’
                                                                      health quickly and safely
                                                                    • Helping patients remain independent
       “Your staff is friendly with lots of help and advice.”         within their communities
                                          – Mary Cammilleri         • Providing         individualized
                                                                      attention and prompt care
                                                                    • Working under the direction of our
                                                                      patients’ doctors and staying in constant
                                                                      Communication with our referral sources                                                                             a service of
                                                                    • Managing the equipment, supplies and
                                                                      Medication needs of our patients                      AT-HOME HEALTHCARE
                                                                                                                                       A Service of Beloit Health System
                                                                    • And, of course, delivering the highest
                                                   BHS 200/2010       Quality of care and service available                       1969 West Hart Road Beloit, WI 53511
                                                                                                                                    (608) 363-5885 • (888) 932-2245

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           What types of patients do we see?                     What steps do we take to                                   Who are our caregivers?
           At-Home Healthcare services are for any               ensure quality of care?
           individual, regardless of age. We have helped         Rest assured, you’re in excellent hands with our           At-Home Healthcare is made up of a multi-disciplinary team of healthcare professionals. The care we provide
           every type of patient – from newborns to older        professional caregivers. At-Home Healthcare is             is approved by your personal physician and in keeping with an approved plan of treatment. Individual team
           adults. We treat patients who:                        licensed in the states of Wisconsin and Illinois,          members can perform the following services, depending on your needs:
                                                                 certified by Medicare and Medicaid, and is
              •   Have been hospitalized
                                                                 Accredited by the Joint Commission of
              •   Have had surgery                                                                                                       Registered nurses (RNs) provide                           Speech language pathologists work
                                                                 the   Accreditation      of Healthcare
              •   Are recuperating from a serious illness                                                                                skilled services, including injections                    to address and resolve speech
                                                                 Organizations for quality.
              •   Are in need of infusion nursing                                                                                        and intravenous therapy, wound care,                      disorders, usually the result of trauma
              •   Are at “high-risk” with their pregnancy        Over the years, we’ve monitored our                                     education on disease treatment and                        such as surgery or stroke. They also
              •   Suffer from conditions such as                 performance as caregivers. Records indicate                             prevention, and patient assessments.                      help retrain patients in breathing,
                  diabetes, heart disease or stroke              that a majority of patients discharged from our                                                                                   swallowing, and muscle control.
              • Have been diagnosed with a terminal condition    care have had their treatment goals fully met.                          Physical therapists (PTs) work to
              • Have a need for rehabilitation services                                                                                  restore the mobility and strength of                      Occupational therapists (OTs) help
                                                                 To ensure ongoing quality of service, At-
                                                                                                                                         patients limited or disabled by physi-                    patients improve daily living activities,
                                                                 Home Healthcare:
           How can you access our services?                                                                                              cal injuries through the use of exercise,                 such as eating, bathing, dressing, and
           Many At-Home Healthcare patients are referred         • Has formed an advisory group that meets                               massage, and other methods.                               basic household routines – primarily
           to us directly from Beloit Memorial Hospital. In        regularly to review scope of services and                                                                                       by learning to use special techniques
           addition, we receive referrals from primary care        over-see quality improvement efforts                                  Social workers evaluate the social                        and equipment.
           physicians and specialists, social workers, nurses,   • Requires our nursing staff to participate in                          and emotional factors affecting ill
           community agencies, friends and family … and,           continuing education and competency testing                           and disabled individuals and provide                      Home health aides assist patients
           of course, we accept self-referrals.                                                                                          counseling or refer patients and their                    with the “basics”, such as getting in
                                                                 • Implements the latest technology to
                                                                                                                                         Family members to community                               and out of bed, walking, bathing,
                                                                   improve communication between all of our
                                                                                                                                         resources that can help.                                  toileting, and dressing.
                                                                   caregivers and your doctor (for example,
                                                                   our staff uses small Palmtop computers to
                                                                   update your medical records on the spot).

                                                                 How are our services paid for?
                                                                 Payment for At-Home Healthcare is covered in a
                                                                 variety of ways, including: by Medicare, Medicaid,         Do we provide any special services?
                                                                 and Veterans Administration, private health insurance
                                                                 or personal resources. We work with all pay or sources     Infusion therapy – This service includes the              Lifeline Personal Response and Support Services –
                                                                 and accept most insurance plans. Most insurers require     administration of antibiotics, chemotherapy,              For extra peace of mind, some patients opt to have a
                                                                 that patients need skilled care ordered by the physician   pain management and parenteral nutrition.                 Lifeline communication device installed in their
                                                                 while being considered homebound.                                                                                    home. At the press of a help button, you can access
                                                                                                                            Pedicure Services – Pedicure services (basic              professional caregivers 24 hours a day, 7 days a
                                                                 Where can you access our services?                         footcare and toenail trimming) are available              week to respond and provide you with help as
                                                                 At-Home Healthcare services are available in               in your home or at foot clinics in many                   needed. Please contact our Lifeline Coordinator at
                                                                 Rock, Green and Walworth counties in Wisconsin             locations throughout the area.                            (608) 364-5480 for more information on this
                                                                 and Winnebago and Boone counties in Illinois.                                                                        monthly subscription service.

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