BUILDING BUSINESS VALUE THROUGH
Valene Skerpac... TECHNOLOGICAL INNOVATION AND DELIVERY
Croton-on-Hudson, NY 10520 • 914.438.0432 • email@example.com
Proactive and resourceful IT Security / Risk Management Leader who introduces cutting-edge
solutions and strategies to mitigate risk that undercut organizational integrity within financial,
insurance and government settings. Leverages thought leadership, a passion for learning and a
unique business technology, engineering and mathematical background to drive performance,
competitive position, adaptability, scalability and sustainability within start-up, fast-growth or turn-
around environments. Highly principled relationship builder and team leader who fosters
collaboration and trust, enhances individual growth and gains consensus from internal and external
stakeholders. Notable strengths and accomplishments…
Turnaround: Reversed monetary losses and improved operational efficiencies from Vorec Corporation’s
monitoring center and associated equipment services operations. Streamlined inventory control and
coordinated monitoring installation services by relocating infrastructure from TX to NY. Improved
customer satisfaction, retained existing and secured additional SLAs and improved profit margins 20%.
Project Management: Rectified critical issues involving Planet Payment Software and Platform as a
Service vendor. Reduced downtime 25% and improved support efficiencies 100% by designing and
supervising new change control procedures. Facilitated service vendor move from shared Cloud to in-
house implementation, which is projected to increase availability 20% and eliminate hosting fees.
Funding: Obtained $750K research and development seed capital for iBICS-heralded voice biometric
antifraud system, through challenging National Science Foundation (NSF) proposal process where less
than 10% of submitted proposals are accepted.
Return on Investment: Reduced internal and external claims entry costs, improved efficiencies and
increased customer satisfaction at the Triad Group, with the introduction of remote access to the
medical claims component of workers’ compensation management e-systems.
Thought Leadership: Pioneered several IT solutions and applications that advanced Vorec
Corporation’s position as a supplier of monitoring systems for the corrections industry, including the
design and development of leading-edge mobile caseload management application and a NYC
kiosk corrections pilot, utilizing hand geometry biometrics to facilitate officer check-ins.
Competencies that Drive Tangible Business Outcomes
Strategic and Tactical Planning and Analysis Business / IT Alignment
Business Process Management Application Development and Security
Project Lifecycle Management Enterprise and Security Architecture
Security Governance, Risk and Compliance Information Security Awareness and Training
Information Security Policy Development Client Relationship Management
System Authentication and Access Controls Cross-functional Team Development,
Business Impact Analysis Leadership and Mentoring
A Career of Delivering IT Solutions for Innovation and Operational Integrity
iBICS, Inc. (iBiometrics), Millwood, NY
Leader in consulting and managed services and the development of state-of-the-art technology solutions.
DIRECTOR, 2003 – present
Brought into company to fill multi-faceted role, including business development, IT and security systems
development and oversight, operations management and client consulting. Lead research, design, development
and support of new products and services.
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Elevated company’s competitive advantage with the development of security and business continuity
programs including assessments, threat management, policies and procedures to protect information systems
and intellectual property.
Increased government corrections programs’ revenue 100% through collaborative development and delivery
of unified communications, telephony biometric monitoring solution.
Developed, patented (pending) and delivered unique “Voice Pass Phrase” authentication solution invigorating
new product revenue potential.
Led innovative mobile wallet speech recognition registration project.
Initiated and led proposal, execution and reporting efforts to build an expert team (including Rutgers University
renowned speech researchers), devised compelling business case, presented unique (patents pending)
technical inventions and developed / performed complex technical project plan for grant from NSF.
Led the requirements definition, design, risk assessment and delivery of one of the initial mobile shopping and
payment applications on the market and the first voice authentication option (multi-factor voice biometric
identification) for mobile shopping, enhancing Planet Payment’s portfolio and state-of-the-art image.
Triad Group, Millwood, NY
Service provider and administrator of third party workers’ compensation and self-insurance programs.
INFORMATION TECHNOLOGY (IT) DIRECTOR, 1999 − 2003
Within a fast-growth, expansionary environment, led IT strategy that focused on operational efficiency, service
delivery and margin improvements. Directed security and privacy programs (CISO), client, vendor and enterprise
Expanded network and system capabilities to support 100% revenue increase, following merger of three branch
Contributed 20% annual growth through the creation of high availability, HIPAA compliant e-systems and
Drove hundreds of Request for Proposals, significant revenue growth and opening of new sales channels
through design and development of a tailored, secure, state-of-the-art company website.
Devised and deployed biometric hand geometry time-and-attendance system, which decreased punch clock
Vorec Corporation, Millwood, NY
Provider of software and equipment, monitoring and voice recognition products to corrections agencies throughout the US.
PRESIDENT, 1992 – 1999
Recruited to drive revenue, operational and quality improvements and resolve critical issues impacting existing and
future contracts. Oversaw operations, marketing sales and business development efforts. Led research and
development of hardware and software security products.
Captured 25% of US security monitoring services, as an early entrant into the community corrections automated
Grew sales 500% of streamlined house arrest and redesigned radio frequency ankle bracelet to reduce false
tampers by 200%.
Reduced corporate debt 75% through a fiscal and organizational restructuring.
Enhanced business value and directed strategic negotiations for profitable sale of company.
IBM Corporation, New York, NY
MARKETING AND ENGINEERING MANAGEMENT POSITIONS, 1988 – 1991
Increased IBM telecommunications revenue 150% annually winning RFP and attaining one of the largest
telecommunications revenue achievements for any client in the US that year. Exceeded $200M team quota and
penetrated new services markets at Merrill Lynch Financial Services.
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Rutgers University, New Brunswick, NJ
BA, Mathematics; Minor, Economics
Honors: Elected to Pi Mu Epsilon in recognition of superior achievement in the field of mathematics
Dedication to Ongoing Professional Development
Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM) in progress
Project Management Professional (PMP)
Ongoing Security Educational Seminars through OWASP, CSA, InfraGard, ISSA and ISACA
Ongoing PMP and Finance Seminars
Commitment to Profession
Information Systems Security Association and New York Chapter (ISSA), Senior Member
Information Systems Audit and Controls Association and New York Chapter (ISACA)
Cloud Security Alliance (CSA ) / Open Web Application Security Project and New York Chapter (OWASP)
International Information Systems Security (ISC2) / InfraGard Member affiliated with New York Chapter
Applied Voice Input / Output Society (AVOIS) – Annual presenter on Mobile Security at SpeechTEK and Mobile
VoiceXML Forum Security and Identity Committee, Past Chairman; Voice Biometrics LinkedIn, Group Manager
Institute of Electrical and Electronics Engineers New York Communications Society, Past Chairman