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WAN REPORT P REPARED BY : D ENIS H ANDS 21 A UGUST 2012 EXECUTIVE SUMMARY The WAN is major for any business as it is their means of interconnection to the World Wide Web and potential customer. This document will explain two different technologies that minimuse is suggested to use for their WAN. Although the technical names of the technology may sound simular there can be many differences. ETHERNET OVER FIBRE Ethernet over Fibre is the newest of all wired WAN technologies. These two providers have been recommended highly for their services Provider Eftel Limited PABX Solutions Australia Plan Name Ethernet over Fibre Midband Ethernet Business Broadband 20 Mbit / 20 Mbit 20Mbps/20Mpbs Quota 600mb Unlimited * Public IP /28 = 14 useable Hosts Unknown (plural given) Addresses Major Bandwidth AAPT Business Ethernet Unknown Aggregator Network Contention Ratio 1:1 Guaranteed Speeds = 1:1 Support Priority Business support between 8AM-7PM EST. Professional 24 x 7 Included After-Hours fault Australian Help Desk reporting - providing Dedicated Account Manager effective 24/7 coverage for outages Peering Optus Telstra Verizon Vocus Unknown WAIX Global Switch QV1 Uptime Unknown, Available on Signup 99.99% Provisioning 20 Days Unknown Other Free setup and NTU for 36 Free setup and NTU for 36 months plan months plan Price/month $750 $999 Please note that the 2nd option may not be on Fiber (eg copper pairing). Option 1 may also be over Copper by request for the same cost. For More people are migrating to Fibre due to risk of copper close down (sometime in 2020 decade) Data travels at the speed of light, data is more cleaner and less chance of cross talking Speed is guaranteed at long distances Less chance of weather caused problems Untapped overhead, no need for analogue (telephony) to digital (LAN) conversion Speeds are not at max line speed and can be higher with future technology Cables doesn’t require electricity (greener technology) just requires light emitters at each end Lower latency for time based tasks Against Generally higher setup costs No backup pairs (eg if a pair was to go down on copper all other pairs should work or ADSL is employed) Termination is harder Less availability Bending angles limited ETHERNET OVER COPPER Ethernet over copper is one of the most used high bandwidth data solutions. A reason for this is due to its high availability (copper being the main data/telephony cable available) Provider FireNet Highway1 Midband Ethernet Over Ethernet First Mile (EoC) Plan Name 20/20Mb Copper (EoC) 20Mbps/20Mbps (8-Wire) Quota 400gb 500 GB Public IP /30 (1 usable) More are Blocks available at a available for purchase if you Addresses additional charge require them. Major Bandwidth Unknown Unknown Aggregator Uncontended Business-Grade Contention Ratio 1:1 Service with a Service Level Agreement (SLA) = 1:1 24-hour monitoring and fault detection Support Bandwidth can be upgraded Defined in sign up SLA in 2 hours on average Akamai Zettagrid Globalswitch Vocus PIPE Primus Peering Unknown Acure Telstra Wholesale Optus Wholesale NextGen PIPE Networks WAIX Uptime Unknown 99.8% Provisioning Unknown 20 days $875.00 Setup (24 month No Upload counting plans) Other Managed Router Included MLPS Ready (QinQ not Inc MLPS (QinQ and QoS) supported) Price/month $669.00 $999.00 For Copper pairs are commonly available in Australia Cheaper cost Spare pairs for backup data connections Ability to create a cheap Metropolitan Area Network Better Peering More choice of providers Easier provision Against Copper is aging some pairs and pits can be over 50 years old!! Some areas can’t bond pairs due to RIM and Pair Gain systems where more than 1 person are connected to a pair or you are too far from the exchange You may require more pairs depending on distance from the exchange Overhead in routing converting signals More chance of weather or manmade interference THE SOLUTION Many factors have to be taken into consideration when choosing a WAN. Such considerations are cost, availability, implementation time, return on interest and future proofing. These considerations and more are tabled below. Ethernet over Copper Ethernet over Fiber Providers More Less Bandwidth Less More Quota More Less Availability More Less Price Less More Contention More Less Support More (Lower Level) Less (Higher Level) Peering More Less Uptime Less More Provisioning Time Less More Future proof Less More Copper is an older Fibre is a newer technology technology not at its peak Maxes out at about 2.5gb+ in lower density Other 40/40mbps bonded (8 (multimode) 40gb+ in wires being the max on a higher density (single standard high density mode) copper line card) Based on current Return on Based on decommissioning of copper prospects could only methodology everyone will have what they pay for many last till 2020 (or earlier if fibre more years (network was Interest is rolled out by NBN co) built with glut and underutilised) Based on such graphing it is suggested that Ethernet Over Fibre should be chosen as it will be the future technology based on many of the reasons above. As stated the main reason for uptake of fibre is the return on interest and near future possibilities. If the government continues to roll out fibre as it is people will only really have one choice like they did before when copper was the only thing available. Many argue fibre will become as cheap as copper systems still with the all the positives due to the glut of premade systems with a lot being under or not lit (meaning demand is not even high). Fiber is more of a long term investment but if brought today could be a good investment as it allows minimuse to grow into the future and be guaranteed to have what they had on day 1 with no change due to it is 1:1 selling point. RECOMMENDATION FOR MINIMUSE Based on the information above in the Ethernet over Fibre section one must choose a provider for minimuse. There are many differences between these two providers based on the information that is given from their respective websites and wholesale information. Eftel is more open with information and can tell you the pricing on their website this makes them more likely to be a higher tier provider which is good for international WAN linkage which is a priority of minimuse. While on the other hand PABX Solutions Australia gives you broad promises and can only provide you with a basic idea on what it has to give so it may be a smaller player or relying on someone else for its services. Not many can boast unlimited services like PABX Solutions Australia, however in the past too much of a good thing can’t last. Unlimited has its boundaries usually they can be to the extent of oversubscription leading to drastic speed or quota inconsistency, hidden rules that can lead to termination of contract or leading to lengthy bills and complaints to the TIO. Based on the lack of information given I would choose against PABX Solutions Australia unless they can state the minimum quota, uptime and the ability to add data blocks upon being told that we are over the hidden rule. Eftel is a known provider, they state their information clearly so people can understand exactly what they are looking at however can modify this in their SLA to suit their needs, should be commended and chosen as the best provider due to this reason.
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