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					                  Innovations in Justice
Information Sharing Strategies and Best Practices
                          November 30, 2006




            Knowledge Management
          and Intelligence Analysis Tools

 Lisa M. Palmieri, CCA-Supervisory Intelligence Analyst
 President, International Association of Law Enforcement Intelligence
 Analysts (IALEIA)
 Massachusetts State Police/Commonwealth Fusion Center
 lisa.palmieri@pol.state.ma.us
        Information vs. Intelligence

   Information
       Reports about an event or activity

   Intelligence
       Evaluated, analyzed information put into
        context upon which decisions can be
        made


                              Basic Elements of Intelligence
                              (Godfrey and Harris, 1971; xiii)
THE   MOST VALUABLE ANALYTIC TOOL




          + training + experience
The Intelligence Cycle
Define the need

    Support complex investigations into
        organized criminal activity


Provide guidance to deployment of resources


 Provide situational awareness to decision
        makers in a particular area
Planning

     What are your sources of information?

     What will be your process to get
      information from source to new
      application?

     What output what is needed by users?
Collection
What’s out there, tried and tested?


Does what you’ve defined exist?
•Product Demonstrations
•User/Technology feedback


If it doesn’t exist, what then?
Collation

  Compare apples and apples


  Define the criteria across the board; what
  functionality does the unit need from the
  software?


  Develop functionality matrix
Analysis/Evaluation

  Compare and contrast...


  Cost of
  •Software?
  •Licenses?
  •Hardware?
  •Support packages?
Re-evaluation / Feedback

Vendors are not all created equal


•improvements based on input from the field?
•New versions included?
•reputation is important to smart businesses-
go to other customers
Don’t go it alone…use the benefit of
        other’s experiences!
Before you start….be aware...
 ANALYTST’S TOOLBOX


   Global Intelligence Working Group




International Association of Law Enforcement
       Intelligence Analysts (IALEIA)
Basic Software Tools




       Word Processing
       Purpose: To produce text documents, including
       bulletins, fact sheets, investigative summaries, and
       analytical reports.
Basic Software Tools




       Spreadsheet
       Purpose: To organize numerical data in a column-
       and-row format for summarization, calculations,
       comparison of data and data charting.
Basic Software Tools




       Relational Database
       Purpose: To organize data in relation to other data
       in a format of records and fields arranged into
       several tables in order to determine commonalities
       and relationships among data. The relational
       database tool can also be used for record keeping.
Basic Software Tools




       Mapping/Geographic Information System (GIS)
       Purpose: To display geographic data using points
       or shapes corresponding with specific locations or
       areas on a map to aid in crime mapping and
       strategic intelligence charting.
Basic Software Tools




       Public Information Database Resources
       Purpose: To provide access to compiled public data
       sources with one comprehensive search.
Basic Software Tools




       Presentation Software
       Purpose: To produce professional looking slide
       show presentations, with the capability to
       incorporate text, photographs, graphics, and
       animation.
Basic Software Tools




       Graphics Software
       Purpose: To illustrate concepts or conclusions
       using graphic arts.
Basic Software Tools




       PDF File Creation Software
       Purpose: Allows the creation of PDF format files.
       PDF files can be viewed and printed on any
       platform (Macintosh®, Microsoft® Windows®,
       UNIX®), thereby facilitating the sharing of
       information.
Basic Software Tools




       Statistical Analysis Software
       Purpose: To analyze large amounts of data to
       identify trends.
Basic Software Tools




       Publishing Software
       Purpose: Produce professional looking
       publications, such as newsletters or bulletins
Basic Software Tools




       Communications/Telephone (Toll) Record Software
       Purpose: To organize structured information
       collected from telephone billing systems (including
       cellular phones), pen registers, and dialed number
       recorders for analysis
Basic Software Tools




       Timeline/Flowcharting
       Purpose: To display chronological events in an
       easy-to-understand format.
Basic Software Tools




       Link Analysis
       Purpose: To link associated information from a
       structured data source and display the links
       between entities in a graphic display. Also useful
       for documenting data sources and can help FIND
       the links in a large, complex data set. This type of
       software can also include a timeline or flowcharting
       capability.
Basic Software Tools




       Data Mining /Text Mining
       Purpose: Automates the process of determining
       patterns and relationships in extremely large
       volumes of information (either statistical or in text)
       too large for an individual to manage.
Basic Software Tools




       Data Visualization
       Purpose: To automatically display information in
       formats such as graphs and pie charts. This
       capability can sometimes be part of a larger
       software application, such as spreadsheet software
Basic Software Tools




       Investigative Case Management
       Purpose: To track investigations and leads and
       activities conducted in support of investigations in
       order to preserve a record for investigative and
       prosecutorial purposes, as well as to manage work
       flow of investigators and analysts.
Basic Software Tools




       Investigative Case Management
       Purpose: To track investigations and leads and
       activities conducted in support of investigations in
       order to preserve a record for investigative and
       prosecutorial purposes, as well as to manage work
       flow of investigators and analysts.
       Technology Triangle


Report/Incident              Case/Investigative
 Management                    Management
   Database                      Database




            Intelligence/Tips/Lead
                       s
                   Database
Questions?




??   ? ??
                      Innovations in Justice
  Information Sharing Strategies and Best Practices
                              November 30, 2006




               Knowledge Management
             and Intelligence Analysis Tools

Lisa M. Palmieri, CCA-Supervisory Intelligence Analyst
President, International Association of Law Enforcement Intelligence Analysts
(IALEIA)
Massachusetts State Police/Commonwealth Fusion Center
lisa.palmieri@pol.state.ma.us

				
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