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					   CREATIVE
PROBLEM SOLVING



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CREATIVE PROBLEM SOLVING



    Introductions
    Purpose
    Learning Objectives




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CREATIVE PROBLEM SOLVING


PURPOSE:

To develop the awareness and the
skills necessary to solve problems
creatively.


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       LEARNING OBJECTIVES

1. Define creative problem solving.
2. Be familiar with common mental blocks to creative
   thinking process.
3. Explore ways to be more creative.
4. Know the steps to the creative problem solving
   process.
5. Be familiar with: Brainstorming,
   Mind mapping and Multivoting
6. Apply tools to solve a problem.

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         Workshop Outline

A. What is creative problem solving?
B. Why don’t we think creatively more
    often?
C. How can we be more creative?
D. What is the creative problem solving
    process?
E. What are some other specific creative
    problem solving tools and techniques?
F. Application of learning.

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CREATIVE PROBLEM SOLVING




          What is creative
          problem solving?


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     Some Additional Thoughts

 The creative person uses information to form new
  ideas.

 The real key to creative problem solving is what you
  do with the knowledge.

 Creative problem solving requires an attitude that
  allows you to search for new ideas and use your
  knowledge and experience.

 Change perspective and use knowledge to make the
  ordinary extraordinary and the usual commonplace.
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        DEFINITION


Creative problem solving is -




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            DEFINITION




“Creative problem solving is - looking
at the same thing as everyone else and
thinking something different.”

    Adapted from a famous quote from a former
    Nobel prize winner, Albert Szent-Gyorgi.


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EXERCISE




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A SOLUTION




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         LET’S TALK ABOUT:



 Why don’t we think creatively more often?

 What are the barriers that get in our way?




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BARRIERS THAT GET IN OUR WAY

 Time
 Why change?
 Usually don’t need to be creative
 Habit
 Routine
 Haven’t been taught to be creative

 What are some other barriers that get in our way?
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MENTAL BLOCKS



                   Mental blocks are
                   reasons (attitudes)
                   why we don’t
                   “think something
                   different.”




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           MENTAL BLOCKS



1. The _______ answer.          6. That’s not my _____.
2. That’s not _________.        7. ________ ambiguity.
3. __________ the rules.        8. Don’t be _________.
4. Be ______________.           9. __________is wrong.
5. ________ is frivolous.       10. I’m not __________.




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      MENTAL BLOCK # 1


1. The right answer.
                        Only one?




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        MENTAL BLOCK # 2


1. The right answer.
2. That’s not logical.




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        MENTAL BLOCK # 3

                                          Why rules should be
1. The right answer.                           challenged:
2. That’s not logical.               1. We make rules based
                                     on reasons that make a lot
3. Follow the rules.                 of sense.
                                     2. We follow these rules.
                                     3. Time passes, and
                                     things change.
                                     4. The original reasons
                                     for the generation of these
                                     rules may no longer exist,
                                     but because the rules are
                                     still in place, we continue
                                     to follow them.
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        MENTAL BLOCK # 4


1. The right answer.
2. That’s not logical.
3. Follow the rules.
4. Be practical.




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         MENTAL BLOCK # 5


1.   The right answer.
2.   That’s not logical.
                                            “When do
3.   Follow the rules.
                                            you get
4.   Be practical.                          your best
5. Play is frivolous.                       ideas?”




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MENTAL BLOCK # 6




      6. That’s not my area.




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   MENTAL BLOCK # 7


                 6. That’s not my area.
                 7. Avoid ambiguity.


AMBIGUITY


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MENTAL BLOCK # 8


              6. That’s not my area.
              7. Avoid ambiguity.
              8. Don’t be foolish.




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MENTAL BLOCK # 9


              6. That’s not my area.
              7. Avoid ambiguity.
              8. Don’t be foolish.
              9. To err is wrong.




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MENTAL BLOCK # 10


              6.      That’s not my area.
              7.      Avoid ambiguity.
              8.      Don’t be foolish.
              9.      To err is wrong.
              10.I’m not creative.


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    BEING MORE CREATIVE


    How can we be more creative?
Jot down at least 3 ideas that come to
your mind.




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Golden Rules of Creative Thinking


1. Start small trying to discover new ways to be
   creative, ___________.
2. __________ to abandon the old, obsolete ways
   of doing things and explore new ways.
3. It is not possible to change the way we think
   about everything. ________ in which to try
   creative thinking techniques.
4. Understand that creative thinking requires
   __________, but it is worth it!
5. Remember that creative thinking is both _______
   and__________!!!
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Golden Rules of Creative Thinking
          (Continued)

 6. _________ on what you can reasonably do.
     Trying to do too many things at once
     compromises the effort and may take away from
     the results.
 7. _________creative thinking for today as well as
     tomorrow.
 8. Include other people in the creative thinking
     process with you. __________fosters creative
     thinking.
 9. Include _______ and ______ in your creative
     thinking process as well as ___________.
 10. Keep ________________.
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     CREATIVE PROBLEM
     SOLVING PROCESS


STEP 1. State what appears to be
the problem.

The real problem may not surface until facts
have been gathered and analyzed.
Therefore, start with what you assume to be
the problem, that can later be confirmed or
corrected.

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         CREATIVE PROBLEM
         SOLVING PROCESS

    STEP 2. Gather facts, feelings
    and opinions.
   What happened?
   Where, when and how did it occur?
   What is it’s size, scope, and severity?
   Who and what is affected?
   Likely to happen again?
   Need to be corrected?
   May need to assign priorities to critical
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     CREATIVE PROBLEM
     SOLVING PROCESS


STEP 3. Restate the problem.

 The real facts help make this possible,
 and provide supporting data.
 The actual problem may, or may not
 be the same as stated in Step 1.



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CREATIVE PROBLEM SOLVING PROCESS




            STEP 4. Identify
              alternative solutions.

                 Generate ideas. Do not
                 eliminate any possible
                 solutions until several
                 have been discussed.

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CREATIVE PROBLEM SOLVING PROCESS




   STEP 5. Evaluate alternatives.
    Which will provide the optimum
     solution?
    What are the risks?
    Are costs in keeping with the
     benefits?
    Will the solution create new
     problems?
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     CREATIVE PROBLEM SOLVING PROCESS



STEP 6. Implement the decision!
 Who must be involved?
 To what extent?
 How, when and where?
 Who will the decision impact?
 What might go wrong?
 How will the results be reported and verified?
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     CREATIVE PROBLEM SOLVING PROCESS




STEP 7. Evaluate the results.

 Test the solution against the desired results.
 Make revisions if necessary.




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10 Questions To Encourage Ideas



1. What if…?
2. How can we improve…?
3. How will the Optimist Member and/or
   the community benefit?
4. Are we forgetting anything?
5. What’s the next step?

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10 Questions To Encourage Ideas



6. What can we do better…?
7. What do you think about…?
8. What should we add?
9. What should we eliminate?
10.What other ideas do you have...?

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     TOOLS & TECHNIQUES

  BRAINSTORMING

Purpose:
 To generate a large
 number of ideas in a
 short period of time.


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      BRAINSTORMING


      Rules for Brainstorming:

 The more ideas the better!
 No discussion
 No idea is a bad idea
 Build on one another’s ideas
 Display all ideas


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      BRAINSTORMING EXERCISE


          How Do We Motivate Our Local
            Optimist Club Members?

Ideas: Freely record your ideas as they come to your mind.




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BRAINSTORMING GUIDELINES

  Remember                  1. Practice question: How Do We
  Creative                     Motivate Our Local Optimist Club
  Thinking                     Members?
                                                Re-state the
                                                question to keep
                                                the process going

                            2. Clarify understanding. Once all the
             What did          ideas have been generated (it may
             you mean by       take approximately 5 to 6 minutes),
             that?!!!          review ideas offered.




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BRAINSTORMING GUIDELINES

       Let’s
       combine
       ideas!!!         3. Combine items that
                        are similar and/or
                        eliminate duplicates.


       Are we           4. Completion.
       done yet?




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     TOOLS & TECHNIQUES -
         MULTIVOTING

 Purpose:
     To help a group of people make a
     decision with which they are comfortable.


 Definition:
     A way to vote to select the most important
     or popular items (alternatives) from a list.


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 MULTIVOTING

                      Steps
1. Generate a list of items and
 number each item.

2. If two or more items seem similar,
  they may be combined.

3. If necessary, renumber the items.

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MULTIVOTING Steps (Continued)


4. Write down the numbers of the items you
feel are the major cause of the problem.
5. Share your votes by a show of hands.
6. Eliminate those items with the fewest votes.
7. Repeat steps 3 (renumber) through 6 on the
list of remaining items. Continue this process
until only a few items remain. If a clear favorite
does not emerge, the group may discuss the
items listed and make a choice.
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            MIND MAPPING

Definition : A visual picture of a group of
 ideas, concepts or issues.

Purpose :
   Unblock our thinking.
   See an entire idea or several ideas on one
    sheet of paper.
   See how ideas relate to one another.
   Look at things in a new and different way.
   Look at an idea in depth.
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                                                Think
        Mind Mapping Exercise                   freely!!



            Over-sized blank sheet of paper.
1. Initial
            Select word, phrase or problem statement
Tumble of
             to serve as a focus for discussion.
Ideas.
            Print it in the middle of the paper. Enclose
             it in a box or oval.
            Let a word pop out of your mind.
             Print it anywhere on the paper.
            Underline it and connect the line with the
             problem statement (or key phrase or word)
             you are working.
            Record the next idea and connect it to
             original focus point or the prior thought.
            Continue printing and connecting words.
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Mind Mapping Exercise


         EXAMPLE




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Mind Mapping Exercise
   -- Helpful Hints

                 Keep your printing
      A         large and easy to read.


                Feel free to use
                symbols and or pictures.

                 Have some fun using
                different colors.

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            COMPLETED MAP

             Draw over clusters of similar thoughts
            that are associated with the main focus
            point. Have fun using a different color
            highlighter with each cluster of words.
             How do the variety of ideas relate to one
Have Fun    another?
Drawing      Do you notice any common causes of
Your Own
Mind Map!
            the problem? What are the most important
            causes?
             You are now ready to brainstorm
            solutions!
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   APPLICATION OF LEARNING

What Are The Three Greatest Problems /
Opportunities Your Club is Currently Facing?

i.e. “How do you motivate your club members?”
     1.
     2.
     3.




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