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					                                 USE AND EFFECTIVENESS OF BILLBOARDS
                     Perspectives from Selective-Perception Theory and Retail-Gravity Models
                                      Charles R. Taylor, George R. Franke, and Hae-Kyong Bang

         ABSTRACT: A survey reveals four primary reasons why businesses use billboard advertising: visibility, media efficiency,
         local presence, and tangible response. Insights on the relative importance of these factors are provided by retail-gravity
         models and selective-perception theory, along with recency planning in media strategy. The study also identifies eight
         executional factors that are associated with successful billboard advertising: name identification, location of the billboard,
         readability, clarity of the message, use as a tool of integrated marketing communications (IMC), powerful visuals, clever
         creative, and information provision. Moderating effects of company size, company type, and level of billboard usage
         are examined. The results go beyond existing textbook and trade-press discussions to document the factors that make
         billboards an important promotional tool.




Recent years have seen growth in outdoor advertising rev-                    The growth of outdoor advertising has included a consider-
enues. According to the Outdoor Advertising Association of                able increase in the use of nontraditional formats, including
America, annual revenues were $2.8 billion in 1993; over the              street furniture (e.g., bus shelters, kiosks), alternative media
following 10 years, expenditures almost doubled, increasing               (e.g., arenas and stadiums, airborne, marine), and transit (e.g.,
to $5.5 billion in 2003. This rise has occurred in spite of the           buses, airports). The focus of this study is on billboards, however,
loss of cigarette advertising on billboards due to the Master             which remain the most common form of outdoor advertising.
Settlement Agreement of 1998 and a decline in the relative                   Numerous academic articles, textbooks, and industry
proportion of billboards for alcoholic beverages (OAAA 2004).             publications list key advantages and disadvantages of outdoor
In recent years, a broader range of product categories has been           advertising/billboards in comparison to other media. No prior
advertised on billboards, led by a variety of retail and service          study has examined managerial perceptions of the primary rea-
businesses. Zenith Optimedia classifies outdoor advertising as             sons for using billboards, however. Moreover, despite numerous
a “major medium,” along with television, radio, newspapers,               discussions of factors associated with billboard advertising
magazines, the Internet, and cinema. Zenith Optimedia proj-               success, the literature does not address the attributes of the
ects continued growth in outdoor advertising expenditures,                medium that users see as the primary factors associated with
and ranks outdoor as the fifth largest advertising medium                  successful billboard advertising.
worldwide, behind only television, newspapers, magazines,                    The purpose of this paper is to address these gaps in the lit-
and radio (Zenith Optimedia 2005). Despite revenue growth,                erature by reporting the results of a survey of businesses that use
however, outdoor advertising remains “one of the least re-                or have used billboard advertising. The issues addressed are:
searched of any mass medium” (Katz 2003, p. 92). Even among
the limited number of studies that have been conducted, few                  1. What are the primary reasons that companies decide to
have focused on what factors drive its effectiveness (Donthu,             continue using billboards? What is the relative importance
Cherian, and Bhargava 1993).                                              of these reasons?
                                                                             2. What strategic and executional factors do managers
Charles R. Taylor (Ph.D., Michigan State University) is the John A.       believe are critical to the success of a billboard campaign?
Murphy Professor of Marketing, College of Commerce and Finance,              3. What is the relationship between the reasons for using
Villanova University.                                                     billboards and the strategic and executional factors necessary
George R. Franke (Ph.D., University of North Carolina at Chapel           for success?
Hill) is a Professor and Reese Phifer Fellow of Marketing, Culver-
house College of Commerce and Business Administration, University            This study first examines why companies use billboards,
of Alabama.
Hae-Kyong Bang (Ph.D., Michigan State University) is an as-               The paper was funded by the Department of Management and Mar-
sociate professor of marketing, College of Commerce and Finance,          keting at the University of Alabama and the Center for Marketing
Villanova University.                                                     and Public Policy Research at Villanova University.
                                                                                                Journal of Advertising, vol. 35, no. 4 (Winter 2006), pp. 21–34.
                                                                                                © 2006 American Academy of Advertising. All rights reserved.
                                                                                                                          ISSN 0091-3367 / 2006 $9.50 + 0.00.
                                                                                                                           DOI 10.2753/JOA0091-3367350402
22   The Journal of Advertising

and then considers how to use them effectively. It also intro-     whether advertisers were following accepted creative principles
duces two theoretical perspectives, based on gravity models        associated with outdoor advertising. Drawing on Burton’s Adver-
and selective perception, to aid in a better understanding of      tising Copywriting (1983) and the Traffic Audit Bureau’s Planning
what drives the effectiveness of outdoor advertising. The re-      for Out-of-Home Media (1977), Blasko listed five main principles
mainder of the paper contains a review of academic research        of effective billboard advertising: (1) short copy (eight or fewer
on the characteristics of billboard advertising, followed by a     words in copy), (2) simple background, (3) product identification
description of the conceptual framework guiding the study.         (billboard clearly identifies product or advertiser), (4) simple
The study’s methods are then described, results are discussed,     message (single message communicated), and (5) creative (use
and implications and conclusions are drawn.                        of clever phrases and/or illustrations).
                                                                       Studies conducted by Donthu, Cherian, and Bhargava
                   LITERATURE REVIEW                               (1993) and Bhargava, Donthu, and Caron (1994) found recall
                                                                   of billboards to be positively related to a variety of factors,
                                                                   including brand differentiation, emphasis on product perfor-
Characteristics of Billboards Versus Other Media
                                                                   mance, inclusion of price, use of a photograph, use of humor,
Textbook authors and academic researchers have identified a         use of color, and a good location for the billboard. The 1993
variety of distinctive characteristics of billboards and outdoor   study emphasized that advertising recall can be enhanced by
advertising (e.g., Kelley and Jugenheimer 2004; Sissors and        using fewer words or unusual executions.
Baron 2002; Taylor 1997; Vanden Bergh and Katz 1999;                   As with the key advantages of outdoor advertising, there
Woodside 1990). The advantages of using billboards include,        have been many discussions of strategic and executional fac-
among other things: (1) potential placement of the advertise-      tors related to the success of billboards, but little systematic
ment close to the point of sale, (2) high frequency of exposure    investigation of the underlying factors that drive successful
to regular commuters, (3) high reach, (4) 24-hour presence,        billboard advertising. Below, we offer some insight on these
(5) geographic flexibility for local advertisers, (6) economic      factors by providing two theoretical perspectives on the pro-
efficiency in terms of low production costs and low cost per        motional role of billboards.
thousand exposures, (7) visual impact from advertisement
size and message creativity, and (8) brand awareness. Disad-         CONCEPTUAL RATIONALE AND HYPOTHESES
vantages include: (1) the need to limit the number of words
in the message, (2) short exposure to the advertisement, (3)       Two theoretical perspectives are used as a basis for hypotheses
low demographic selectivity, and (4) measurement problems.         in this study. First, because humans have limited informa-
A recent study of billboard users found that compared with         tion-processing capacity, part of the attraction of billboards
other media, billboards were rated higher in terms of ability      involves their ability to cut through clutter. To deal with the
to (1) communicate information affordably, (2) attract new         large volume of advertisements shown, people engage in selective
customers, and (3) increase sales (Taylor and Franke 2003).        perception, which involves screening out advertisements that are
While many advantages of billboards have been identified            less relevant to them (Celsi and Olson 1988; Mowen and Minor
anecdotally, from experience, or through academic study, there     1998). Second, because a billboard appears at a specific loca-
is a need to investigate whether frequently listed advantages      tion, many of its advantages are linked to geographic factors.
overlap with each other, and to examine whether they truly         As is suggested by gravity models in retailing (e.g., Allaway,
are advantages that are important to billboard users.              Berkowitz, and D’Souza 2003; Bell, Ho, and Tang 1998), in
                                                                   the absence of a compelling stimulus such as substantially
Executional Factors Associated with                                larger floor space for selling, consumers are more prone to
the Success of Billboards                                          shop closer to home.

Relatively few studies have attempted to examine executional       Selective Perception and Clutter
factors associated with the effectiveness of billboard advertis-
ing. However, a few have provided very specific advice for          A key obstacle to advertising effectiveness is the volume of
outdoor advertisers. In examining the outcomes of outdoor          advertising to which consumers are exposed. Godin (1999)
advertising, some studies found that a novel or very creative      reports that an average consumer is exposed to approximately
execution could improve recall or attention to billboards (Fitts   one million marketing messages every year. To help manage
and Hewett 1977; Hewett 1975). Thus, use of a clever creative      this volume of information, consumers control their own infor-
execution is one factor that has been hypothesized to correlate    mation processing and engage in selective perception, which
with effective outdoor advertising.                                leads to processing only a limited number of advertisements
   In a content analysis of billboards, Blasko (1985) examined     and ignoring many others.
                                                                                                                    Winter 2006    23

   Selective perception has been conceptualized as a four-part      advantage of an alternative (such as larger floor space), consum-
process consisting of selective exposure, attention, compre-        ers will shop closer to home. Building on Reilly’s law, Huff
hension, and retention. In an advertising context, selective        (1964) focused on the spatial behavior of shoppers. At the
exposure refers to people limiting the communications they          heart of Huff’s law is the notion that travel time to a shopping
see and hear to those that conform to their preexisting ideas       center is inversely related to the likelihood of shopping there.
and attitudes (Burgoon, Hunsaker, and Dawson 1994). Se-             In other words, the greater the distance to the shopping area,
lective attention refers to actually paying attention to the        the less likely the consumer is to make a trip there. Huff and
advertisement once exposed to it. Selective comprehension           subsequent modelers (e.g., Bell, Ho, and Tang 1998) have
involves the process by which the consumer reconciles the           examined factors that can induce consumers to travel further.
advertisement’s content with preexisting beliefs. Finally,          The overriding assumption of these models is that some ad-
selective retention is defined as remembering messages that          ditional attraction must be present to offset distance, thereby
are more consistent with one’s prior beliefs and one’s own          making close locational proximity an advantage in most retail
self-image. When related to advertising, these four stages          contexts.
generally must occur before the advertisement reaches the               Because gravity models suggest that consumers have a
consumer. At a minimum, attention and retention must take           natural preference for traveling shorter distances and shop-
place (Assael 1981). As a result, advertisers must consider         ping at nearby places, it follows that billboards that point the
how selective perception is affecting their ability to get a        consumer to a nearby location will have a stronger influence
message through to consumers.                                       on store traffic and sales. The idea that billboards located in
   Because of the heavy volume of advertising to which con-         close proximity to the store are advantageous from a gravity
sumers are exposed, they must decide which advertisements           perspective is also consistent with the media-planning ad-
to screen out and which to process. As media-planning expert        vantages of billboards, namely, high reach and frequency in a
Erwin Ephron has observed, outdoor advertising is unique in         local trade area. A study by Allaway, Berkowitz, and D’Souza
that people are not involved in the medium as they would be         (2003) supports the notion that the billboards in close prox-
when watching a television program or reading the newspaper.        imity to a store enhance gravity effects. In examining the
As a result, Ephron (2004) has described outdoor advertising        spatial diffusion of a loyalty card for a major U.S. retailer, the
as a unique case in which the “medium is the message.” When         authors found a relationship between distance from the store
driving by a billboard, a motorist is not bombarded with other      and likelihood of signing up quickly. They also found a sig-
media options, so selective perception is not as much of an         nificant billboard effect, stating, “Even within the 0–3-mile
obstacle as in some other media. Although the short exposure        ring nearest the store, non-adopters were significantly further
time and lack of involvement in the medium mandate that             from the nearest billboard than adopters” (p. 144). Allaway
higher frequency of exposure is necessary for billboards to have    and Berkowitz (2006) further found that residents who lived
the same impact as other media (Cannon and Riordan 1994;            within two miles of a billboard advertising the program had a
Murray and Jenkins 1992), the ability to cut through a clut-        26% higher probability of adoption during the launch period,
tered advertising environment is a key benefit of billboards.        and that the speed of adoption was influenced by the number
In short, billboards have a special advantage in that they are      of billboards within two miles of the resident. Additional
generally seen in a setting where there is less competition for     evidence for the influence of locational elements on billboard
people’s attention. As a result, they may appeal to advertisers     effectiveness is provided by Bhargava and Donthu (1999),
because of their ability to get noticed, especially at times and    who found that sales response to billboards is influenced by
places when consumers are considering a purchase or are ready       location of exposure.
to buy (e.g., billboards for tourist attractions, retail stores,        In addition to academic research suggesting that billboard
and restaurants). There are, of course, some contexts in which      effectiveness is related to location, the well-documented fact
billboards are used for brand building and/or supplementing         that most retail businesses draw most of their customers from
other media, but the recent shift toward local retail and service   a limited geographic area supports the application of gravity
businesses accounting for a high proportion of billboards is        models to billboards. For example, Nelson and Niles (2000)
indicative of the applicability of billboards being present at      cite data from the International Council of Shopping Centers
the right time (e.g., when a motorist is looking to stop for a      that indicate that a neighborhood strip mall’s primary trade
meal).                                                              area is consumers within 3 miles, whereas regional malls draw
                                                                    from 5 to 15 miles, and outlet malls from 25 to 75 miles. In
Gravity Models                                                      addition, data from the National Association of RV Parks and
                                                                    Campgrounds based on studies from state tourism depart-
Dating back to Reilly’s law of retail gravitation (Reilly 1931),    ments show that travelers generally do not consider dining,
it has been theorized that in the absence of a known major          accommodation, and entertainment options until 30 to 60
24   The Journal of Advertising

minutes prior to making a stop. While the primary trade area          medium. An a priori case can be made for a prediction in either
for retailers and service business can range from very small for      direction, indicating that neither an exploratory approach nor
small businesses such as independent restaurants, gas stations,       the specification of a single dominant hypothesis is appropri-
and convenience stores, to being considerably larger, as in the       ate (Armstrong, Brodie, and Parsons 2001). Therefore, we
case of amusement parks or large shopping malls, the need to          develop alternative competing hypotheses without choosing
reach consumers in the local area is readily apparent.                one over the other.
   The locational advantages of outdoor advertising are con-             Findings of gravity models have consistently verified the
sistent with the need to engage in “recency planning” (Ephron         importance of location in retailing (e.g., Allaway, Berkowitz,
1997). In the modern environment, advertising works by                and D’Souza 2003; Bell, Ho, and Tang 1998; Huff 1964;
influencing those who are ready to buy. In this new model,             Reilly 1931). As a result, it can be argued that exposure to an
“consumers control messages by screening-out most and se-             advertisement in close proximity to a retail outlet can be more
lecting only a few that are relevant to them at the time. The         valuable than exposures that take place farther away. In essence,
new model accepts the relevance that what makes ads work              because of the tendency for consumers not to drive farther than
is provided by what is happening in the consumer’s life and           they deem necessary to get to a retail location, exposure to the
seldom by the advertising” (Ephron 1997, p. 61). The ability          advertisement in close proximity to the store may be of key
to avoid being screened out via selective perception processes        importance. Thus, one reasonable hypothesis is:
allows many billboards to get noticed at the point at which
                                                                         H1a: Gravity-related factors are more important than selective-
the driver is considering a purchase.
                                                                         perception factors in the decision to use billboards.

Hypotheses and Research Questions                                        An alternative case can be made for the central importance
                                                                      of overcoming selective perception. In a cluttered environment,
Billboard characteristics that influence a business to use the         where many advertisements compete for attention, it is critical
medium may pertain, in part, to both gravity and selective-           for advertising to get noticed and, in turn, processed by the
perception issues. In terms of providing advantages for bill-         consumer. Because advertisements that are not noticed will
board users, however, two broad factors can be categorized as         not be effective, high visibility and frequency of exposure at
being more closely associated with gravity, while two others          an affordable price may be key contributors to the message
are more closely associated with selective perception. The fac-       being perceived and in it having an impact. We therefore
tors more closely linked to gravity are tangible response and local   hypothesize that
presence. Tangible response refers to the ability of billboards
                                                                         H1b: Selective-perception factors are more important than
to bring in customers, increase traffic, and build sales. There
                                                                         gravity-related factors as a reason for using billboards.
is widespread agreement that a billboard’s ability to attract
customers is closely linked to its proximity to the place of             Prior research has suggested that many smaller businesses
business (e.g., Taylor and Franke 2003), thereby linking this         and travel-related retailers, such as hotels, restaurants, and
factor to gravity models. The ability to build a local presence       tourist attractions, often use billboards as a central part of their
based on providing a “last hit” close to the place of business is     media mix (Taylor and Franke 2003). Therefore, in conjunc-
also linked to retail gravity. Furthermore, the gravity model         tion with testing these hypotheses, we will also address the
is linked to Ephron’s concept of recency planning, in that a          following research question:
billboard’s proximity to the place of business enhances the              RQ1: Do the reasons for using billboards vary by number of
likelihood of a stop at a time when the consumer is ready                billboards used per month, company size, or company type?
to buy. Thus, gravity helps explain the place advantage that
billboards have over other media.
    Two factors that are more closely tied to selective-perception    Factors Associated with Effectiveness
theory are visibility and media efficiency. Visibility, which refers   The literature suggests that for a billboard to be effective, it
to the ability of a billboard to make a strong visual impression,     must communicate a relevant message in a clear, interesting,
allows billboards to break through the clutter. Media efficiency,      and readable manner to the appropriate audience. It must also
such as broad and frequent exposure to the target audience,           be at an appropriate location in order to be seen by the target
suggests that the medium is effective and cost-efficient since         audience. Therefore, a straightforward expectation is that
it is being noticed even in a competitive environment.                message, format, and location are important factors associ-
    Although the literature indicates that both the gravity           ated with the effectiveness of billboard advertising. Relevant
and selective-perception factors are important advantages of          message factors include name identification and other infor-
billboards, it is not clear which factors are more important to       mation about the company or its products, the creativity of
businesses in terms of their reasons for continuing to use the        execution, and the integration of the billboard content with
                                                                                                                      Winter 2006   25

the company’s other promotional messages. Format factors               5,000 companies known to have used billboards. A survey was
include the readability of the verbal message, the brevity and         sent to 1,315 companies selected from the list using a simple
simplicity with which the message is presented, and support            random-sampling technique. The cover letter promised con-
of the verbal message with effective visuals. Location involves        fidentiality of responses and offered respondents a summary
the appropriateness of where the billboard is placed.                  report of the findings upon request. Five weeks after the initial
   Individual executional factors can be equally important             mailing, a follow-up mailing was sent to firms that had not
for both gravity and selective-perception views of the role of         yet responded.
billboards. Location, for example, can relate both to the vicin-          Usable responses were obtained from 348 companies, in-
ity of the business (gravity) and to an attention-getting spot         cluding 16 not currently using billboards. This small group
near a stoplight or highway (selective perception). We propose         of nonusers was kept in the analyses to broaden the range
that the success factors arise as a result of both theoretical         of available perspectives on billboard usage. Another 171
perspectives. As a result, our goal is to identify latent factors      surveys were unusable or returned as undeliverable, produc-
that lead to successful advertising on billboards. Therefore,          ing an effective response rate of 30.4%. This response rate,
rather than trying to develop competing hypotheses about the           though not high in historic terms, is comparable to those of
relative importance of the different success factors, we pose a        many recent surveys in the business literature (e.g., Dennis
research question:                                                     2003; Morrison and Haley 2003). Potential nonresponse bias
                                                                       was assessed in two ways. Respondents to the first mailing
   RQ2: What factors are related to the successful use of billboard
                                                                       were compared with respondents to the second mailing in
   advertising, and what is the relative importance of different
                                                                       terms of the number of employees and billboard usage levels.
   billboard success factors?
                                                                       The differences were not significant, suggesting that non-
We also pose the following question about potential modera-            response bias based on these dimensions was not a concern.
tors of success-factor perceptions:                                    In addition, follow-up phone calls were made to a sample
                                                                       of nonrespondents. Commonly cited reasons for failing to
   RQ3: Do perceptions of the factors related to the successful use    respond included lack of time, company policies against
   of billboard advertising vary by billboard usage, company size,     filling out surveys, and the discontinued employment of the
   or company type?                                                    person to whom the mailing was addressed. These reasons
   The fourth research question ties together the decision to          do not appear to be related to factors that would likely cause
continue using billboards with the factors that billboard users        bias in the results.
believe are critical to success. Specifically, do the success factors
relate to the reasons for using billboards? If so, how? Too many       Measures
alternatives are possible to allow the development of plausible
competing hypotheses. For example, companies that think                In developing questionnaire items for reasons to use billboards
visibility is an important reason to continue using billboards         and for executional effectiveness, we reviewed textbooks and
could depend on any combination of message, format, or lo-             academic articles and conducted extensive interviews with
cation issues for the eye-catching success of their billboards.        more than 20 personnel in outdoor advertising firms and
Therefore, the present study will attempt to answer:                   general advertising firms. Some internal company documents
                                                                       were also examined. The preliminary list of items was pretested
   RQ4: How do the factors considered essential to billboard success   on a group of six industry executives, and the final question-
   depend on the company’s reason to continue using billboards?        naire was written based on feedback provided. For the items
Finally, we pose the following question involving the same             measuring reasons for using billboards, seven-point scales
moderators as above:                                                   ranging from “not at all influential” to “highly influential”
                                                                       were used. For the executional factors, seven-point scales with
   RQ5: Do billboard usage, company size, or company type              the endpoints “not critical” and “critical” were used.
   moderate the influence of reasons to continue using billboards on       To determine whether the items went together as expected,
   factors related to the successful use of billboard advertising?     they were factor analyzed using principal axis analysis with
                                                                       squared communalities on the diagonal of the correlation
                            METHOD                                     matrix. Because varimax rotation gives distorted loadings
                                                                       when factors are correlated, oblique rotation was used to give
Sample and Procedure                                                   a clearer factor structure. Coefficient α was calculated to as-
                                                                       sess the reliability of the items in each factor, and the scores
The sampling frame used was a national listing, provided by            for the individual items were averaged to obtain scale scores
the Outdoor Advertising Association of America, of more than           for each factor.
26   The Journal of Advertising

                                                                  TABLE 1
                                                            Profile of Respondents

                                                     Frequency                             Percent

Type of business
  Hotel                                                   74                                 21.4
  Restaurant                                              64                                 18.5
  Retail store                                            49                                 14.2
  Entertainment/tourism                                   44                                 12.7
  Advertising or media                                    21                                  6.1
  Gas station/mini market                                 17                                  4.9
  Government or nonprofit                                  16                                  4.6
  Auto dealership                                         13                                  3.8
  Real estate                                             11                                  3.2
  Banking and insurance                                   10                                  2.9
  Manufactured product                                     6                                  1.7
  Other                                                   21                                  6.1
  Total                                                  346                                100.0
Billboards used per month*
  0                                                       16                                  4.6
  1                                                       55                                 15.9
  2–4                                                    105                                 30.4
  5–9                                                     62                                 18.0
  10–19                                                   38                                 11.0
  20 or more                                              69                                 20.0
  Total                                                  345                                100.0
Number of employees
  10 or less                                              52                                 15.2
  11 to 25                                                63                                 18.4
  26 to 50                                                57                                 16.6
  51 to 100                                               50                                 14.6
  101 to 500                                              62                                 18.1
  501 or more                                             59                                 17.2
  All                                                    343                                100.0

* Numbers of usable surveys vary across questions because of missing data. Percentages may not add to 100 because of rounding.



Profile of Responding Businesses                                               expected and the scales show acceptable reliabilities, with α
                                                                              coefficients ranging from .76 to .93. The scale means range from
Table 1 presents a profile of the survey respondents. The re-                  5.45 to 5.77, much closer to the “highly influential” value of 7
spondents represent a wide range of business types, including                 on the response alternatives than the “not at all influential” value
both travel-related businesses (hotels, restaurants, retail stores,           of 1. As shown in the table, the factors are labeled as follows:
entertainment/tourism, and gas stations/mini marts) and general
advertisers. Respondents use 0 to 20 or more billboards in a typi-
cal month, with 46% using from 1 to 4. Company size ranges                    Visibility
from 10 or fewer employees to more than 500. Just over half of
                                                                              Companies use billboards because they provide high visibility
the companies (50.1%) have 50 or fewer employees, indicating
                                                                              to the target audience; they are easily seen, make a strong
that small businesses are well represented in the sample.
                                                                              impression, and are visible 24 hours a day.

                             RESULTS
                                                                              Media Efficiency
Hypothesis 1
                                                                              From a media-planning standpoint, companies use billboards
Table 2 shows means, factor loadings, and scale reliabilities for             for their efficiency in terms of reach, frequency, and cost per
items related to reasons for using billboards. The items load as              thousand exposures.
                                                                                                                                       Winter 2006         27

                                                               TABLE 2
                                      Factors Influencing the Decision to Continue Using Billboards

                                                                                               Standard                    Item
Factor and items                                                   Meana                       deviation                 loadingb         Coefficient�

Visibility                                                          5.771                          1.21                                         .84
      Easily seen and noticed                                       5.91                           1.29                     .91
      Make a powerful visual impression                             5.73                           1.37                     .79
      Visible 24 hours a day                                        5.67                           1.50                     .73
Media efficiency                                                     5.632                          1.30                                         .85
      Allow for repeated exposures to our message                   5.85                           1.38                     .88
      Reach a high proportion of our target audience                5.75                           1.48                     .82
      Are cost effective compared to other media                    5.27                           1.58                     .76
Local presence                                                      5.453                          1.31                                         .76
      Generate awareness and name recognition
        in close proximity to our business                          5.86                           1.36                     .68
      Maintain brand presence in the market
        over time and between flights of other media                 5.41                           1.62                     .71
      Provide a “last hit” close to the time the
        consumer makes a purchase decision                          5.08                           1.74                     .71
Tangible response                                                   5.453                          1.48                                         .93
      Bring customers to our place of business                      5.57                           1.53                     .91
      Increase our sales                                            5.41                           1.56                     .93
      Increase shopper/visitor traffic                               5.36                           1.62                     .90
a
 Respondents were asked to indicate how influential the items were in their decision to continue using billboards. The response scale ranged from 1 to
7, with 1 = not at all influential and 7 = highly influential. Factor means with different superscripts differ significantly (F > 5.84, p < .02). A planned
contrast of visibility and media efficiency versus local presence and tangible response is also significant (F = 30.45, with 1 and 327 df, p = 0).
b
    From a principal axis factor analysis with oblique (promax) rotation. Correlations between factors range from .53 to .68.




Local Presence                                                                     Research Question 1
Aspects of billboard location that influence use include gener-                     Table 3 shows the effects of billboard usage (0–4 versus 5 or
ating awareness in close proximity to the business, maintaining                    more per month), company size (1–50 employees versus 51 or
brand presence, and providing a “last hit” close to the place                      more), company type (travel-related or not), and their interac-
of business.                                                                       tions on the reasons for using billboards. The factors are coded
                                                                                   as 1/–1 dummy variables for the main effects, and their two- and
Tangible Response                                                                  three-way products represent the interaction terms. Using these
                                                                                   predictors in a regression model yields p values for each predic-
Producing a tangible consumer response, such as increasing                         tor that are identical to those produced by a standard three-way
traffic or sales, also influences a company’s decision to continue                   analysis of variance. The benefit of the regression approach is
using billboards.                                                                  that the coefficients directly indicate the magnitudes of the
   Table 2 also provides the results for the test of the                           effects. For example, travel-related companies (Type = 1) rate
competing hypotheses H1a and H1b. While respondents                                the importance of local presence .16 above the overall mean,
consider all four factors to be influential, the two factors                        controlling for the effects of the other variables in the model,
that are more related to selective-perception issues (vis-                         whereas other companies (Type = –1) rate local presence .16
ibility and media efficiency) are each rated significantly                           below the mean. Significant interaction terms are added to the
higher than those that reflect retail gravity (local presence                       values of the related main effects plus the grand mean to pro-
and tangible response) (F > 5.84, p < .02). Furthermore, a                         vide cell means. Visibility, for example, is estimated at 6.00 for
simultaneous comparison of the two gravity factors versus                          large companies that are heavy billboard users (grand mean of
the two selective-perception factors is highly significant                          5.77 + .25 – .22 + .20), and at 5.10 for large companies that
(F = 30.45, p = 0). Therefore, H1b is supported and H1a                            are light billboard users (5.77 – .25 – .22 − .20).
is contradicted.                                                                      The main effects in Table 3 indicate that all four reasons to
28      The Journal of Advertising

                                                          TABLE 3
                       Regression of Reasons to Continue Using Billboards on Company Characteristicsa
Dependent                             Billboard        Company           Company                                                               Use × size
variable                 R2              use             size              type            Use × size       Use × type       Size × type        × type

Visibility            .079**            .25**           −.22**              .10               .20**            –.00              −.05              −.01
Media                 .146**            .51**           −.26**              .02               .19**            –.01              −.02              −.09
efficiency
Local                 .118**            .42**           −.20*               .16*              .21**              .00             −.01              −.03
presence
Tangible              .106**            .32**           −.39**              .28**             .16                .00               .15              .01
response
Note: Entries for main effects and interactions are unstandardized regression coefficients for effects-coded indicator variables, interpreted as departures
from the overall mean controlling for the other predictors (e.g., heavy users of billboards rate visibility .25 greater than average, whereas light users rate
visibility .25 lower than average). P values for the coefficients are identical to those from three-way univariate ANOVAs (analyses of variance). All overall
tests have seven df and all factors and interactions have one df. Error df range from 322 to 326.
a
  Billboard use is heavy (5 or more) versus light (0–4) billboards used per month. Company size is large (51 or more employees) versus small (50 or fewer
employees). Company type is travel-related (hotels, restaurants, retail stores, entertainment/tourism, and gas stations/mini marts) versus nontravel-related
(all other).
    * p < .05.
** p < .01.


continue using billboards are rated higher by heavy users and                       endpoints of the response alternatives. The relative magnitudes
smaller companies. Travel-related companies also give higher                        of the means answer RQ2, and regressions similar to those
ratings than other companies to local presence and tangible                         shown in Table 3 answer RQ3.
response to billboards. However, the main effects of billboard
usage and company size are qualified by significant two-way                           Name Identification, Location, Readability, and Clarity
interactions for visibility, efficiency, and presence. (The interac-
tion for response approaches significance, with p = .068.)                           Four factors have mean ratings above six on a seven-point
   For visibility, large companies that are light users of bill-                    scale, ranging from 6.02 to 6.50. The highest-rated factor,
boards give relatively lower ratings (M = 5.10) than other                          name identification, refers to the need to get the company
companies (means range from 5.94 to 6.04). Media efficiency                          or brand name across to the consumer. Next are location and
is high in importance to heavy users of billboards regardless                       readability. Location involves whether the billboard is at an
of company size (small, M = 6.21; large, M = 6.07), less im-                        effective site, and readability involves how well the typeface,
portant to small companies that make lower use of billboards                        colors, and contrast contribute to legibility. In fourth place is
(M = 5.57), and considerably less important to large light users                    clarity. Clarity contributes to readability, though it deals more
(M = 4.66). A similar pattern is found for the importance of                        with whether the billboard has an obvious, concise message
local presence, with comparable means for heavy users (small,                       than with how the message is actually presented.
M = 5.85; large, M = 5.88), a lower mean for small light users
(5.44), and an even lower mean for large light users (4.62). Fi-                    Integrated Marketing Communications and Visuals
nally, tangible response is most important to small companies
that make heavy use of billboards (M = 6.00), least important                       These two factors have mean ratings above five on the seven-
to large light users (M = 4.58), and in-between for small light                     point scale. The integrated marketing communications factor
users (M = 5.68) and large heavy users (M = 5.55).                                  (IMC; M = 5.24) comprises two questions about the message
                                                                                    reinforcing an overall communications strategy. Three ques-
Research Questions 2 and 3                                                          tions about billboards’ visual elements form the visuals factor
                                                                                    (M = 5.12).
Table 4 shows that the items designed to assess perceptions
of the factors critical to billboard success go together to form                    Creative and Information
eight scales. Three scales have relatively low reliabilities, rang-
ing from .62 to .68, but the rest have reliabilities above the                      The final two factors score below five but above the midpoint
conventionally accepted level of .70. The means range from                          of the scale (M = 4.77 and 4.69, respectively). Creative consists
4.69 to 6.50, closer to the “critical” than the “not critical”                      of three items suggesting clever or novel copy and illustra-
                                                                                                                                            Winter 2006   29

                                                                   TABLE 4
                                              Perceptions of Factors Critical to Billboard Success
                                                                                                           Standard                Item         Coefficient
Factor and items                                                                          Meana            deviation             loadingb           α

Name identification                                                                         6.50               .80                                   .62
     Designing the billboard so our company or brand name registers quickly
       with consumers                                                                      6.53               .94                  .70
     Prominently featuring the name of our company or the products and
       services we offer                                                                   6.47               .94                  .69
Location of billboard                                                                      6.33               .84                                   .68
     The billboard is strategically located                                                6.56               .77                  .64
     The billboard is on a “prime site”                                                    6.10              1.14                  .90
Readability                                                                                6.33               .72                                   .71
     Typeface that is well spaced and legible from a distance                              6.62               .64                  .77
     Clear contrast between background, illustration, and copy                             6.48               .83                  .85
     Using strong colors in the ad                                                         6.12              1.12                  .54
     Using headlines that stand out in the ad                                              6.09              1.22                  .50
Clarity                                                                                    6.02               .95                                   .64
     Making one single point effectively                                                   6.17              1.12                  .73
     Using a simple background                                                             6.01              1.17                  .61
     Using no more than seven or eight words in the copy                                   5.83              1.46                  .57
Integrated marketing communications                                                        5.24              1.51                                   .76
     The message on the billboard must reinforce our advertising in other
       media                                                                               5.43              1.60                  .79
     The billboard must be one part of a large communications plan designed
       to achieve our company’s objectives                                                 5.06              1.77                  .78
Visuals                                                                                    5.12              1.43                                   .82
     Including a powerful visual image in the form of an illustration                      5.23              1.69                  .78
     The visuals on the billboard are of a quality that is similar to a work
        of art                                                                             5.08              1.64                  .68
     Making effective use of illustrations                                                 5.04              1.67                  .88
Creative                                                                                   4.77              1.45                                   .82
     Combining creative copy with a creative illustration                                  5.01              1.64                  .79
     Use of a clever slogan or phrase                                                      4.76              1.72                  .69
     Using novel copy and/or illustrations                                                 4.54              1.68                  .87
Information                                                                                4.69              1.29                                   .77
     The principal message clearly indicates the uniqueness of our product or
       service                                                                             5.27              1.54                  .57
     Giving information about the benefits of our product                                   4.72              1.69                  .65
     Providing a specific reason why the consumer should use our products/
       services                                                                            4.51              1.69                  .86
     The message describes specific advantages relative to our competition                  4.29              1.78                  .60
a
  Respondents were asked to indicate which of the items were critical to the success of billboards that advertised their business. The response scale ranged
from 1 to 7, with 1 = not critical and 7 = critical.
b
    From a principal axis factor analysis with oblique (promax) rotation. Correlations between factors range from −.02 to .62.


tions. Information comprises four items on the uniqueness or                       tion are influenced by three, two-way interactions: use × size,
advantages of the product or service.                                              use × type, and size × type. Location is seen as less critical to
                                                                                   small nontravel companies that make heavy use of billboards
Moderator Effects                                                                  (M = 6.06) and more critical to travel-related companies that
                                                                                   are small or use billboards extensively (M = 6.54). Other
Table 5 has the same format and interpretation as Table 3.                         combinations of the three factors rate location as intermediate
It indicates that six of the eight factors associated with suc-                    in importance.
cessful billboard advertising do not vary by billboard usage,                         Readability shows a single two-way interaction. It is
company size and type, or their interactions. Ratings of loca-                     somewhat more important for small travel-related companies
30   The Journal of Advertising

                                                            TABLE 5
                               Regression of Billboard Success Factors on Company Characteristics
Dependent                           Billboard        Company           Company                                                                 Use × size
variable               R2              use             size              type            Use × size        Use × type        Size × type        × type

Name ID               .021             .05              −.02               .03               .04                .02               −.02             .06
Location              .081**          −.03               .04               .09               .14**              .15**             −.10*           −.05
Readability           .044*            .07              –.00               .02               .08                .01               −.11*            .02
Clarity               .023             .09               .01               .02              −.06                .04               −.11            −.07
IMC                   .017             .14               .03              −.08               .08                .03               −.08            −.08
Visuals               .020            −.10              −.05               .02               .07               −.04               −.11            −.01
Creative              .017             .02               .01              −.09               .08               −.05               −.14            −.00
Information           .012            −.05              −.03              −.02              −.01                .01               −.01             .15
Note: IMC = integrated marketing communications.
Entries for main effects and interactions are unstandardized regression coefficients for effects-coded indicator variables, interpreted as departures from the
overall mean controlling for the other predictors (e.g., heavy billboard use increases the importance of location by .14 for large companies, but reduces it
by .14 for small companies). P values for the coefficients are identical to those from three-way univariate ANOVAs (analyses of variance). All overall tests
have seven df and all factors and interactions have one df. Error df range from 325 to 330.
 * p < .05.
** p < .01.



(M = 6.47) and large non–travel-related companies (M = 6.41)                      cance (p = .07), and the modification indices point to two groups
than for large travel-related companies (M = 6.24) or small                       that have noticeably different coefficients than the majority. For
non–travel-related companies (M = 6.20).                                          large travel-related companies that make low use of billboards,
                                                                                  media efficiency has a strong negative effect on the importance
Research Questions 4 and 5                                                        of billboard clarity. For small non–travel-related companies that
                                                                                  make high use of billboards, perceptions of local presence have
Addressing RQ4 and RQ5, Table 6 shows how perceptions of                          a negative effect on the importance of clarity. After these two
the success factors relate to the factors underlying the decision                 groups are removed from the total sample, the p value for the
to continue using billboards (RQ4) and how these relationships                    equality constraints on the regression coefficients indicates little
vary depending on company characteristics (RQ5). To address                       variation across the remaining six groups (p = .53).
both questions, the sample was divided into eight groups                             Three other success factors also show differing relationships
reflecting all combinations of high and low billboard usage,                       with the predictors across groups. The equality constraint for
small and large company size, and travel- versus non–travel-                      visuals is significant ( p = .01), and freeing coefficients in two
related companies. The overall results for RQ4 are shown in                       groups improves model fit substantially ( p ≤ .003). Media
the “total sample” line for each success factor, which gives the                  efficiency has a positive coefficient for large travel-related
unstandardized regression coefficients for the four predictor                      companies that make low use of billboards, and an even larger
variables, constrained to be equal across the groups. The p value                 coefficient in small travel-related companies with low usage.
for the χ2 test indicates whether or not the hypothesis of equal-                 For these companies, local presence has a negative coefficient.
ity across groups should be rejected, which is the initial test                   After these two groups are removed from the overall sample,
of RQ5. For additional evidence, LISREL modification indices                       local presence has a positive effect and media efficiency a nega-
were examined to find coefficients that differed significantly                       tive effect on visuals in the remaining groups.
in particular groups, even if the hypothesis of overall equality                     Information has only one group that departs from the
was not rejected. Because this examination involved 256 dif-                      majority. For large non–travel-related companies that use
ferent significant tests (four predictors × eight groups × eight                   few billboards, tangible response has a strong negative effect
dependent variables), almost 13 significant results could be                       on the importance of information. None of the predictors are
expected under the traditional .05 α level due simply to ran-                     significant in the remaining groups. Similarly, the reasons to
dom sampling error. Therefore, a more conservative .01 level                      use billboards have no effect on perceptions of IMC in the
was used for the supplemental tests.                                              majority of the groups. Two groups are exceptions. In large
   The overall results for clarity indicate that as visibility be-                travel-related companies that use few billboards, visibility has
comes more important as a reason to continue using billboards,                    a positive effect on IMC as a billboard success factor. In large
clarity becomes more important to the success of billboards. The p                non–travel-related companies that use few billboards, local
value for the equality constraint across groups approaches signifi-                presence has a negative effect on IMC.
                                                                                                                                      Winter 2006     31

                                                           TABLE 6
                            Regression of Success Factors on Reasons to Continue Using Billboards

                                                                                                                           Local                Media
Dependent                                    Change        p for                                            Tangible       pres-      Visi-      effi-
variable             χ2       df        p     in χ2       change           Description              n       response       ence       bility    ciency

Clarity            39.92      28       .07                            Total sample                 309         –.10        –.07        .18*      .07
                   31.44      27       .25      8.48        .004      Low use/large/travel          50         –.10        –.07        .19*     –.90**
                   24.73      26       .53      6.71        .010      High use/small/nontravel      15         –.11        –.52**      .20**     .07
                                                                      All others                   244         –.11        –.01        .20**     .07
Readability        34.39      28       .19                            Total sample                 314          .21*       –.08        .22**     .05
Visuals            47.34      28       .01                            Total sample                 309          .02         .04        .19**    –.05
                   38.31      27       .07     9.03         .003      Low use/large/travel          37          .01         .04        .19**     .40*
                   20.16      25       .74    18.15         .000      Low use/small/travel          50         –.01        –.47**      .16**     .54**
                                                                      All others                   222         –.01         .14        .16**    –.17*
Creative           32.14      28       .27                            Total sample                 309          .18**      –.07        .01       .00
Name ID            26.25      28       .56                            Total sample                 314         –.10         .39**      .20**    –.11
Information        34.92      28       .17                            Total sample                 314          .07         .05        .00       .07
                   25.14      27       .58      9.78        .002      Low use/large/nontravel       15         –.90**       .05        .02       .08
                                                                      All other                    299          .08         .05        .02       .08
Location           29.42      28       .39                            Total sample                 309          .24**       .11        .18*     –.12
IMC                32.69      28       .25                            Total sample                 314          .03         .11        .06       .00
                   24.09      27       .63      8.60        .003      Low use/large/travel          37          .00         .10        .47**     .01
                   17.43      26       .90      6.66        .010      Low use/large/nontravel       15          .00        –.68*       .03       .01
                                                                      All other                    262          .00         .12        .03       .01

Note: IMC = integrated marketing communications.
The last four columns are unstandardized regression coefficients produced in a multisample LISREL analysis. Samples represent the eight combinations of
high/low billboard use, large/small company size, and travel/nontravel businesses. Coefficients in the “total sample” and “all other” rows are constrained
to be equal across groups. One or more coefficients in the remaining rows vary significantly ( p < .01) from the other groups. Because the variance
explained differs across groups, even when the coefficients are constrained to be equal, R2 for the combined results is not meaningful.



   For the remaining four success factors—readability, creative,               attributes help billboards to be noticed and read rather than
name identification, and location—the regression coefficients                    screened out through the process of selective perception. Also
are consistent across all eight groups. Tangible response in-                  important are local presence and tangible response, which are
creases ratings of readability, creative, and location as billboard            both related to retail gravity issues in media strategy. In other
success factors. Visibility increases ratings of readability, name             words, billboards are often useful in reaching motorists near
identification, and location. Ratings of name identification are                 the time and place of a purchase decision, so these factors are
also increased by local presence.                                              especially important to travel-related companies. Together,
                                                                               the factors suggest that the ability to place attention-getting
                           DISCUSSION                                          billboards close to the point of sale is an especially important
                                                                               reason to use billboards. These features are consistent with the
This study draws on textbook discussions and journal ar-                       concept of recency planning, which suggests the need to expose
ticles, plus interviews with outdoor-advertising personnel,                    the message to the consumer when and where the consumer
to develop measures of factors that influence the decision to                   is ready to make a purchase.
continue using billboards and that are critical to billboards’                     The factors perceived as being most critical to billboard
success. It confirms the importance of several factors through                  success involve clear, concise communication at an appropri-
a survey of businesses that are using or have used billboard                   ate location. Coordinating the message on billboards with
advertising. The findings also indicate the relative importance                 the company’s other advertising is lower in importance, and
of the various factors, show how perceptions of the billboard                  visuals, creative, and competitive information are lower still.
success factors are influenced by businesses’ reasons for using                 That is, companies are more concerned with using typeface,
billboards, and identify moderators of the variables and their                 contrast, color, and design to make the company or brand name
interrelationships.                                                            register effectively than they are with considerations that may
   Visibility and media efficiency are the most important in-                   play a greater role in other media. Last-minute reminders of
fluences on the decision to continue using billboards. These                    an established brand name may be all many companies expect
32   The Journal of Advertising

of their billboards. Of course, billboards are not limited to         companies when they are small or heavy users of billboards.
simple name identification. Chick-fil-A, for example, has used          In either case, the company may rely on billboards—either
an eye-catching creative strategy by putting three-dimensional        by making heavy use of them, or by not having the resources
cows and 48-foot-long “rubber chickens” on its billboards to          to find effective media alternatives.
help position the chain as a likable alternative to other chains         Companies that emphasize tangible response as a reason
(see www.richards.com).                                               for using billboards also place greater weight on readability,
    The reasons for using billboards influence perceptions of all      location, and creative. Creative is the second-lowest rated of all
the success factors for at least some categories of respondents.      the success factors, but companies appear to see it as helping
Visibility has the broadest effect, increasing the relevance of       billboards affect people’s behavior. Emphasizing local pres-
clarity, readability, visuals, name identification, and location.      ence as a reason for using billboards increases the importance
In essence, companies that want their billboards to be noticed        of name identification. This connection is logical, because
are not satisfied with simply getting people’s attention; they         reaching people close to the time and place of a purchase
believe they must be in the right place and get their message         decision will not benefit the advertiser if the wrong name is
across clearly to be effective. Visibility also has a strong effect   communicated. Conversely, emphasizing local presence reduces
on the importance of integrated marketing communications              the importance of clarity, visuals, and integrated marketing
for large travel-related companies that are light users of bill-      communications for certain categories of companies, but the
boards. For these companies, billboards are important as part         groups are generally small and distinct in terms of billboard
of the overall communications effort rather than as a core            usage, company size, and company type. Media efficiency has
advertising tool.                                                     a mix of positive and negative influences on visuals as a success
    Company size and billboard usage moderate perceptions of          factor. For large travel-related companies that make low use of
all four reasons for using billboards. In general, all the reasons    billboards, media efficiency increases the importance of visuals
are more critical for small companies and heavier users. How-         but reduces the importance of clarity, suggesting that these
ever, the use × size interaction leads to the greatest differences    companies are more interested in illustrating their message
being observed for large companies that use few billboards.           than in verbally communicating it.
These companies rate all four reasons above the midpoint of
the response scale on average, so they do not consider them to                               CONCLUSION
be unimportant. They may have larger advertising budgets and
more media options than smaller companies, or focus more on           Previous survey research has presented evidence on companies’
the effects of their other advertising efforts, than companies        experience with billboards, their perceptions of billboards
that use billboards extensively.                                      versus other media, and their estimate of the impact of a
    Unlike the reasons for using billboards, it is notable that       billboard ban on sales (Taylor and Franke 2003). This study
the success factors are generally consistent across companies.        focuses on companies’ reasons for using billboards and their
Regardless of company size and type and degree of billboard           views on factors that are critical to billboards’ success. Future
usage, which influence the reasons for using billboards, com-          research could add to the approaches of these studies in several
panies have common perceptions of appropriate billboard               ways. Expanded surveys of nonusers or former users of bill-
characteristics. Experience presumably teaches businesses             boards would provide a useful comparison to the perspectives
what works and does not work with billboards. Because                 of current billboard users and give additional insights on the
heavy and light users have similar perceptions, even lim-             strengths and weaknesses of this form of outdoor advertising.
ited experience appears to be sufficient to shape companies’           For example, do nonusers value different advertising attributes
perceptions. Advertising agencies and outdoor-advertising             than users, or do they have different beliefs about the ability
firms may also play a role by communicating the importance             of billboards to provide visibility, media efficiency, local pres-
of the success factors to their clients. Two exceptions to the        ence, and tangible response? Do users of other media such as
overall consistency are location and readability. The readabil-       local radio or newspapers deal with selective perception and
ity effect has no clear interpretation, because it shows small        retail gravity in a different way than billboard users, or do they
travel-related companies having views similar to those of             have distinctive goals for their advertising, such as supporting
large non–travel-related companies, and large travel-related          short-term sales promotions or communicating information
companies matching small non–travel-related ones. Given               about a variety of products?
the number of effects reported in Table 5, this pattern may              Qualitative research could probe more deeply into why
simply arise from sampling error. The influences on percep-            companies feel as they do. For example, why is name identi-
tions of location are more plausible, because travel-related          fication considered to be so much more critical to billboard
companies especially want to influence motorists close to the          success than other forms of information? Why are the creative
point of sale. Location is most important to travel-related           aspects of billboards given only a moderate rating, considering
                                                                                                                       Winter 2006    33

the “larger than life” potential of billboards for advertising        Donthu, Naveen, Joseph Cherian, and Mukesh Bhargava (1993),
creativity (e.g., Fraser 1991)? Content analyses could extend               “Factors Influencing Recall of Outdoor Advertising,” Journal
previous studies such as Blasko (1985) and Taylor (1997) to                 of Advertising Research, 33 (3), 64–72.
document whether the characteristics of billboards actually           Ephron, Erwin (1997), “Recency Planning,” Journal of Advertising
reflect business perceptions of appropriate billboard charac-                Research, 37 (4), 61–66.
                                                                      ——— (2004), “Sauce for the Outdoor Goose,” The Ephron Letter
teristics. Most important, research could examine whether                   (January), available at www.oaaa.org/outdoor/sales/files/out-
businesses are correct in their views of billboard characteristics          door_01_04.pdf (accessed July 22, 2005).
that lead to success. Laboratory experiments may be used to           Fitts, Robert L., and Wendell C. Hewett (1977), “Utilizing the
test how attitudes and intentions are influenced by billboard                Before After with Control Group Experimental Design to
characteristics. Given sufficient resources, longitudinal analysis           Evaluate an Outdoor Advertising Campaign,” Journal of
of sales or store traffic can demonstrate the effects of actual              Advertising, 6 (1), 26–39.
billboard campaigns (e.g., Bhargava and Donthu 1999).                 Fraser, James (1991), The American Billboard: 100 Years, New
                                                                            York: Harry N. Abrams.
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