Library _ Information Technology Services

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Library _ Information Technology Services Powered By Docstoc
					2011-2012
Student Guide to
Library & Information
Technology Services




…Your   guide to library and technology resources at The University of the South.
Student Helpdesk
       Can’t get on-line? Computer won’t start? Think you’ve got a virus?
       Need help setting up your e-mail? Need help backing-up your stuff?


                                We’re here to help!

       Sundays – 6 p.m. to 10 p.m.

       Monday - Thursday – 10 a.m. to 2 p.m. & 6 p.m. to 10 p.m.

       Fridays – 10 a.m. to 2 p.m.



Conveniently located right next to the Writing Center in the Academic Technology Center
lab on the ground floor of duPont Library, the Student Helpdesk is the place to go with all
of your technology questions and problems.

We are staffed with friendly and knowledgeable Student Technology Assistants who are
available in person or by phone during the hours posted above six days a week and via e-
mail anytime.

For problems requiring a room visit, you can schedule a time for one of the Student
Technology Assistants to come over and resolve the issue with you.




                          help@sewanee.edu
                       call us at extension 1020
                       http://help.sewanee.edu
Contents
Sewanee Emergency Text Messaging System ....................................................... 4

Library Information ............................................................................................... 5

Blackboard Initial Login Instructions ..................................................................... 6

3 Easy Steps to Setting up Your Voice Mailbox ..................................................... 8

Your Responsibilities at Sewanee
with Respect to Copyright Law ............................................................................ 10

Google Apps Information …………......................................................................... 13

Wireless Network Information ……………………………………..………………………………… 14

Map to Information Technology Services Offices ............................................... 15

Quick Links and Frequently Called Numbers ....................................................... 16
Sewanee Emergency Text
Messaging System



Because you need to know…

Sewanee is now utilizing messaging as a new service through which students and
community members can be warned of emergencies that could affect their safety
and security.




To Sign Up Visit:

http://www.sewanee.edu/alert
*Standard text messaging rates will apply
for those choosing to receive text messages




The system will be used only for
emergencies of the highest order when an immediate need to know exists.

It will not be used for general weather announcements or other campus
information.
   Your University Library is a place for you...
                      •Monday - Thursday: 7:45 a.m. to 1:00 a.m.
   ...every day        Friday: 7:45 a.m. to 9:00 p.m. Saturday: 9:00 a.m. to 6:00 p.m.
                       Sunday: 10:00 a.m. to 1:00 a.m.

                      •Your classes might meet in the library seminar rooms,
    ...to meet        computer classrooms, or a screening room.

 ...to study and      •You can study at tables, carrels, study with a group in a
        rest           study room, or get comfortable on a couch.


      Your University Library is filled with...
                      •You can get directions, help finding things, and help with
...helpful people      your research at the desk on the main floor.

...computers and      •You will find computers on all floors, with a special 24-
      printers         hour lab on the ground floor.

   ...books and       •You can check things out with your Sewanee ID; books
       videos          for six weeks, movies for three days.
                      •Your professors set aside books, movies, and articles for
 ...class readings     you to read or view for their class at the desk on the
                       main floor.

      Your University Library is connected ...
 ...to articles and   •You can start searching for articles in Encore:
       journals        http://encore.sewanee.edu

    ...to sources     •You can get books and articles that we don’t have.
outside our doors      http://library.sewanee.edu/illiad


    Your University Library is in your hands...
                      •You can check out and renew your books, and get to
  ...use your ID       research from off-campus.


    ...visit us       •http://library.sewanee.edu


                      •You can get help at the desk on the main floor, call us at
    ...ask us          598-1368 or email: askref@sewanee.edu
Blackboard Initial Login Instructions
Blackboard is an on-line course management system that allows University of the South students to access course
materials, receive assignments, collaborate with professors and peers, submit papers, and much more via a
standard web-browser. This document will provide you with essential information on how to access your
Blackboard account, navigate to your on-line course, and change your password.

All you need to access the Blackboard system is a computer connected to the Internet and a standard web-
browser, such as Internet Explorer, Firefox or Safari. We will use pictures from Internet Explorer running on a
Windows machine as examples, but the interface should be the same for any modern browser you choose.

The address you will use to access all of your courses is:
http://blackboard.sewanee.edu

After reaching the above address in your web browser and choosing log in,
you will arrive at this log in screen:




Your Blackboard account is already set up – your username is the same username you use to check your
Sewanee e-mail. Your initial password for first-time login will be your school ID starting with the uppercase
letter. For our example, Leopold G. Bloom has an email address of bloomlg0@sewanee.edu and a Student ID of
B00315683 – his login name will be bloomlg0 and his password will be B00315683. Please note that your
username will have no capital letters. A successful login will bring you to your Blackboard portal page:




You should be automatically enrolled into your professor’s course: as such the upper-right box, ‘My Courses,’ will
list your current Blackboard enrollments – a simple click on a course title will bring you into that particular course
(you may also view your enrollments by clicking the ‘courses’ tab in the upper-left hand corner of the portal
page). As the semester progresses the other boxes on the portal page will serve as a common posting ground for
your Blackboard needs. The portal page posts relevant announcements, deadlines and tasks for any Blackboard
courses you are enrolled in.
                                                 Before you explore any of your classes, it is highly recommended
                                                 that your first order of business should be to change your account
                                                 password. Failure to do so will jeopardize the personal
                                                 information found in your Blackboard courses.

                                                 Changing your password is quite simple. To initiate this process,
                                                 look toward the left-hand side of the portal page and click the
                                                 ‘Personal Information’ link under the Tools menu.




After clicking ‘Personal Information’ you will
want to navigate to the Change Password
link, where you will be asked to change your
password and retype that new password for
verification.




For security reasons your new password should contain both letters and numbers. Please do not use birth dates
or any other source of information that could be accessible by the public. Under no circumstances should you tell
anyone your new password.

Once you are satisfied with your new password, hit the submit button situated on the lower right part of the web
page:




                                                        After pressing the submit button you will be brought to a
                                                        final validation page – if it says that your new password
                                                        was successfully edited, the password was accepted.

                                                        You may now go back to your portal page by pressing the
                                                        ‘My Institution’ tab in the upper left hand corner.



Congratulations! You have finished the initial steps for using your new Blackboard account. Your professor will
demonstrate the tools for his/her course and assist you in any problems you may have with the curriculum. All
content questions should be referred to the professor of the course. If you have questions about non-curricular
or technical related Blackboard issues, you should call extension 1020 or the Student Technology Assistants at
the Student Helpdesk will be more than happy to assist you.
3 Easy Steps to Setting up Your
Voice Mailbox
Step 1: Mailbox Log In and Password Setup
 Lift handset, dial extension 3000.
 Enter your mailbox number plus #. Your mail box number is the last 4 digits of your phone
…number.
 When asked to enter your initial password, press 598 plus your 4 digit mailbox number. (598 +
…mailbox number), plus #.
 Enter in your new password, plus #. (Choose a password 4 digit password. It may not be an easy
…sequence i.e. 1111, 1234, etc.)
 Enter in your new password again, plus #.
 Your password has been changed. You will be returned to the main menu. (Share this password
…with your roommate as not to lock each other out of your mail box. After three invalid log-in
…attempts, your voice mail box will automatically be locked and you will need to dial 0 to have it
…set back to default).
 To hang up from voice mail, enter 83.

Log in to my own mailbox after the first time setup
 Lift handset, dial extension 3000.
 Enter your mailbox number ___ ___ ___ ___, then #.
 Enter password ___ ___ ___ ___, then #.
 You are now logged into your mailbox.

Step 2: Record Your First and Last Name (Personal Verification)
If you are not logged into your voice mailbox you will need to log in…start with number 1 below,
otherwise you may skip to number 5.
 Lift handset, dial extension 3000.
 Enter your mailbox number ___ ___ ___ ___, then #.
 Enter password ___ ___ ___ ___, then #.
 You are now logged into your mailbox.
 Enter 829 to change your recorded name.
 Press 5 to record, wait for the tone; then speak your first
…and last name followed by #. (If you have a roommate, it
…would be courteous to include both names).
 Your personal verification will automatically be played.
 To delete your name recording, press 76 and re-record.
… [Always delete (76) the current name before re-recording.]
 To return to the start of your mailbox, press 4.
 To hang up, enter 83

Step 3: Record or Change the Greeting Callers Hear
If you are not logged into your voice mailbox, start with number 1 below, otherwise you may
skip to number 5.
 Lift handset, dial extension 3000.
 Enter your mailbox number ___ ___ ___ ___, then # (pound).
 Enter password ___ ___ ___ ___, then # (pound).
 You are now logged into your mailbox.
 Enter 82 to record your greeting.
           •    To record your external greeting, press 1.
           •    To record your internal greeting, press 2.
           •    To record your temporary greeting, press 3.
                ……Note: Internal = On Campus (optional)
                ……External = Off Campus (required)
 Press 5 to record, wait for the tone, record your greeting, enter # to stop recording.
 To verify greeting, press 2; to delete your greeting, press 76.
 To return to the start of your mailbox, press 4
 To hang up, enter 83.

Hints:
To listen to your first new message, press 2.
To go to the next message, press 6.
To go to the previous message, press 4.
To go to a specific message, press 86+ message number + #.
Press 76 to delete message; either during play back or immediately following message playback.
To play time and date stamp, press 72 while listening to message. (Includes a list of all recipients)
Telecommunications & Technology Infrastructure Services has furnished a phone in every student
dorm room and most common room areas. We ask that you use the University phone as it has a link
button that allows proper operation of phone features and has a message waiting light that blinks
letting you know you have a message.

General Dialing Instructions
         University Extensions—Dial the four digit extension
         University Operator—Dial 0
         Local exchanges to Sewanee—236, 361, 386, 392, 458, 469, 598. 599, 636, 649, 962, 967,
          968, (256) 448. Dial 9 + seven digits
         Long Distance Domestic—Dial *999 + Authorization Code + 9 + 1 + Area Code + Number
         Authorization code from a restricted phone—Dial 9 + 1 + Area Code + Number +
          Authorization Code
         Authorization code from office phone (unrestricted)—Dial *999 + Authorization Code + 9 +
          1 + Area Code + Number
         International call from office phone—Dial 9 + 011 + country code + city code + number
         International call from unrestricted phone—Dial *999 + Authorization Code + 9 + 011 +
          country code + city code + number
         Toll Free 800, 887, or 888 calls—Dial 9 + 1 + 8?? + number
         Collect and Third Number Billed calls—Dial 9 + 0 + Area Code + Number*** Note: 0+ calls
          or Third Number Billed calls cannot be billed back to the University. Inbound collect calls
          cannot be accepted.
         AT&T Calling card—Dial 9 + 0 + Area Code + Number
         Other carriers calling cards—Dial the 800 number which is provided by the carrier (usually
          found on the back of your calling card)
         BellSouth operator services—Dial 9 + 000
         AT&T operator services—Dial 9 + 001
         Emergency Services—Dial 1111 or 911 from any University extension
Policy on Sharing Music & Movies
The unauthorized distribution of copyrighted material, including through peer-to-peer file sharing,
may subject you to criminal and civil penalties. Although using peer-to-peer file sharing technology in
itself is not illegal, what you share and how you share it may violate the law (just as while driving a
car is legal, driving a car on the sidewalk at 90 miles per hour is not).

The laws that govern copyright are not specific to any one technology; you can violate the rights of a
copyright holder using many different types of technology. Both uploading and downloading of files
can pose a violation of the copyright law, and the law applies for songs, videos, games, textbooks,
and any other type of creative content.

Use technology wisely. You are responsible for the choices you make and should be cautious when
obtaining any copyrighted material. As a rule of thumb, before you download anything for free, you
should research whether that source provides material licensed by the copyright owner. The
University of the South offers a list of licensed sources at:
http://www2.sewanee.edu/its/student_computing

Individuals who violate the copyright law, even unintentionally, by illegally uploading or downloading
may be subject to civil penalties of between $750 and $150,000 per song! For those who download
or upload dozens or hundreds of songs, penalties could reach into the millions of dollars. These
penalties are established by federal law.

Content owners actively monitor file sharing networks and issue takedown notice to Internet Service
Providers (including our college) requesting that the college remove these files or subpoenas
requesting that the college turn over your contact information for the purpose of filing a lawsuit.
Pursuant to State and Federal law, the college must comply with all valid subpoenas.

In the past, pre-litigation settlements offered by copyright owners prior to filing lawsuits against
students have ranged from $3,000 to $4,000 and up while juries have issued verdicts against illegal
file sharers of hundreds of thousands and even millions of dollars. In addition, a court may, in its
discretion, grant the copyright owner reasonable attorney fees. Although criminal prosecution of
students for file sharing is extremely rare, federal law lays out criminal penalties for intentional
copyright infringement which can include fines and jail time.

While it is generally accepted in copyright law that you may format-shift content, that is, you may rip
a CD onto your computer and then listen to it on your iPod, that only applies for your own personal
use. You may not then distribute that song file to others. To do so, is to violate the copyright law as is
to download a file shared in this manner.

In addition to following the law, you must also follow college policy. Unauthorized distribution or
receipt of copyrighted material is a violation of the College’s acceptable use policy. That policy states
that:
Your Responsibilities at Sewanee with Respect to Copyright Law
Many members of the Sewanee community have questions about their rights and responsibilities
with respect to use of copyrighted material, particularly the sharing of music and movies in digital
format over the Internet. This document provides an overview of Sewanee’s policies and procedures
governing music and movie sharing and how we deal with alleged violations. Recent legal actions by
the Recording Industry Artists Association (RIAA) against violators of music copyright have made it
imperative that everyone understand the risks of their behavior when sharing music and movies with
others.

Copyright Law
The copyright law of the United States (Title 17, United States Code) governs the making of
photocopies or other reproductions of copyrighted material regardless of the format of that material.
Copyright law is complicated and its interpretation is sometimes controversial. However, recent
actions by the recording industry are clarifying legal interpretations of copyright law.

Peer-to-Peer Programs (P2P)
Spurred on by the widespread use of the Internet, P2P programs have been developed to allow
people to share information in digital formats. In particular, programs like KaZaA, Gnutella,
Morpheus, AudioGalaxy and others are commonly used to share music and movies without regard to
the restrictions placed on that material by the copyright owners. Most commercially produced music
and movies are copyrighted and cannot be freely shared. This is the law. Sewanee does not examine
the information content that is being transmitted (e.g. the music itself) but does monitor the type of
information (e.g., that is an MP3 file) in order for us to give priority to academic uses of our network.
Members of our community must follow the honor code. The code states that: Any adequate
conception of Honor demands that an honorable person shall not lie or cheat or steal.

The Digital Millennium Copyright Act (DMCA)
The DMCA specifies procedures that Sewanee must follow when notified an individual using our
network is violating copyright laws. If the copyright holder contacts Sewanee about a violation we
will stop network access for the individual, notify him/her of the notice we have received, and
require removal of the offending material from his/her computer. The individual has the right to
claim that the material is not protected by copyright and then a legal process begins. To date, every
notice we have received has resulted in the offending material being removed.
Recent Legal Actions
Recently, the RIAA has taken further action to subpoena the names of people who are sharing large
amounts of music. If Sewanee receives a subpoena, we are required to provide the name of the
violator who is using our network. These subpoenas can lead to lawsuits, substantial financial
penalties and perhaps jail time. In the spring of 2003, for example, four students at other colleges
settled copyright claims against them out-of-court for approximately $15,000 each. The
consequences of illegally sharing copyrighted material over the Internet are serious. Some people
have argued that the recording industry has been overcharging for music CDs and that music sharing
is justified. Others feel that the recording industry has been too slow to adopt legal ways for music to
be distributed over the Internet at lower cost. Regardless, most music and movie-sharing violates the
law that we are bound to uphold. If you distribute copyrighted music and videos you are putting
yourself at risk of losing computing privileges, being charged by the Sewanee Honor Council, and
facing prosecution under civil and criminal laws.

Protecting Yourself
Students found to be in violation of the copyright/file sharing policy or that are reported to us via a
takedown notice from the RIAA/MPAA will have their network access blocked.
If you have been blocked, you must contact Alex Bruce, Associate Dean of Students
(ambruce@sewanee.edu).
The most up to date version of the copyright/file sharing policy can be located online here:
http://www2.sewanee.edu/Studentlife/copyright
Because of functionality built into file-sharing software resident on your computer, your audio and
video files may be available for uploading over the Internet without your knowledge or permission.
To turn off this functionality in Limewire:
     1.   On the Tools menu, click Options. The Options window opens.
     2.   Click Sharing.
     3.   If a directory is listed, select the directory and click Remove.
     4.   In the Shared Extensions area, clear the Extensions box.
     5.   Click Uploads.
     6.   Set Max Upload Slots to 0.
     7.   Move the Upload Bandwidth slider to 0%.
     8.   Click OK.
If you have further questions, contact Alex Bruce, Associate Dean of Students (ambruce@sewanee.edu).




                       Sites to Legally Download Music & Movies
                                     Amazon MP3
          http://www.amazon.com/MP3-Music-Download/b?ie=UTF8&node=163856011

                                                AOL Music
                                           http://music.aol.com

                                                iTunes
                                      http://www.apple.com/itunes

                                                 Napster
                                         http://www.napster.com

                                                Rhapsody
                                        http://www.rhapsody.com

                                                 Spinner
                                         http://www.spinner.com

                                                   Zune
                                           http://www.zune.net

                      For a full list of legal sites provided by the RIAA please visit:
                           http://www.campusdownloading.com/legal.htm
Google Apps
Google Apps for Education is a suite of hosted
communication and collaboration applications designed
for colleges and universities, which includes email,
calendaring and several integrated collaboration tools
(Google Docs, Sites, voice and video chat). Adopting
Google Apps as our campus email enables us to provide
rich, robust and flexible email and personal calendaring.

Offering word processing, spreadsheets, presentations,
forms, and drawings, Google Docs provides an
easy-to-use, integrated way for teachers and students
to work together on projects, reports, and more, and to
collect and share information in a secure online
environment. Some of the advantages of using Google
Docs include:

         Anytime, anywhere access
          Web-based Google Docs safely stores documents online, making them accessible to
          authorized users from any computer or mobile device, whenever they're needed. No need
          to save files to a USB drive, you can always access your files from any internet browser.
         Collaboration support
          Google Docs lets users easily invite others to work on the same document, at the same
          time, without the hassle of attaching and sending documents. Sharing privileges ensure
          access by only the right people or groups, and allow either editing or read-only access.
         Auto-save and revision history
          Continuous auto-save ensures that current work stays safe, preserving ongoing drafts and
          edits. A complete revision history makes it easy to review, compare, or revert to a prior
          version at any point.

Google Calendar makes it easy to schedule meetings, appointments, classes, or events with specific
start and end times. A 'calendar entry' is considered to be anything that you would add to your
calendar - be it a 2 day event, a 1 hour class, or a 3 hour dinner. You can schedule all of these things
on Google Calendar, and even have entries overlap with each other. Some of the advantages of using
Google Calendars include:

         Calendars can be shared.
         Collaborate with faculty, students, and others.
         Keep yourself organized.
         View your calendars, even without internet access.
         Customizable reminders help you stay on schedule.
         Access your Calendars from your mobile device.

To log in to your Sewanee email account and access Google Apps:
http://mail.sewanee.edu

For more information, training and help with any of the Google Apps please visit our site at:
http://help.sewanee.edu/tips/google-apps
Wireless Network Information
Basic Requirements:
To connect to the wireless network, you need a computer equipped with an 802.11b/g/n (also known
as "Wi-Fi") wireless adaptor. Laptop computers purchased in the last several years have this built-in.


Registration:
For additional support, please contact the Student Help Desk at extension 1020.

     1.   Power your machine on and connect to the "Sewanee" wireless network.

     2.   Open your web browser and you should automatically be directed to the Online Network
          Registration page. If this page does not automatically come up you can enter
          http://netreg.sewanee.edu or http://152.97.128.63 into the browser to bring the
          registration page up.

     3.   Enter your email username (without the @sewanee.edu) and your Banner password (PIN)
          and click accept.

     4.   Your registration will be finished after a reboot your computer. Faculty, staff, and student
          registrations are valid until the beginning of the next semester at which time you will need
          to register again.

For students desiring to connect a video game console or other internet device to the network,
please email the MAC address to helpdesk@sewanee.edu. If you are unsure on how to locate your
MAC address, contact the Student Help Desk at extension 1020.

To see a listing of the campus buildings with approved wireless service, please go to
http://www2.sewanee.edu/wireless/accesspoints

Only University approved access points will be allowed to operate within university buildings.

** It is recommended to always use a wired connection when registering for classes!

Checking your wireless connection:
On a PC you can check your network connectivity status by looking at the Status and Activity
indicators on the wireless PC Card Antenna. The Status light will blink when a connection is made.
The Activity light will blink when data is transmitted.

On a Mac you can check the Airport indicator in the upper right-hand portion of the status bar across
the top of the screen.


Note: Valid IP addresses for any Sewanee connection should start with 152.97.xxx.xxx
                                                       LIBRARY &
                                                       INFORMATION
                                                       TECHNOLOGY
                                                       SERVICES




A    duPont Library                                     B    CompTel Center
Academic Technology Center (Ground Floor)               Computing and Network Services (Main Floor)
Student Help Desk (Ground Floor)                        Systems and Programming (Ground Floor)
Writing Center (Ground Floor)                           Telecommunications (Ground Floor, enter from side)
Archives (3rd Floor)
Service Desk (Reference and Circulation) (1st Floor)    C    Van Ness
Instructional Technology Workshop (Ground Floor)        Print Services (Ground Floor)
Mac and PC Classrooms (Ground Floor)
Screening Room (Ground Floor)
Summit Center (2nd Floor)
Theology Library Resources and Staff (3rd Floor)
Frequently Called Numbers
and Quick Links
Academic Technology Center Desk...............................................................1362
Circulation (Library)........................................................................................1664
Print Services..................................................................................................1571
Reference (Library).........................................................................................1368
Student Help Desk..........................................................................................1020
Telecommunications......................................................................................1240
Writing Center.................................................................................................3232

Angelnet Fileserver................................................. http://angelnet.sewanee.edu
Blackboard.......................................................... http://blackboard.sewanee.edu
Campus Calendar................................................... http://calendar.sewanee.edu
Directory Assistance............................ http://www2.sewanee.edu/ttis/directory
File Sharing Policy………......... http://www2.sewanee.edu/Studentlife/copyright
Legal Music Downloads.………. http://www.campusdownloading.com/legal.htm
Library........................................................................... http://library.sewanee.edu
Online Reference…………........... http://library.sewanee.edu/refdept/askus.html
Registrar’s Office…………………………………………...... http://registrar.sewanee.edu
Student Help Desk.......................................................... http://help.sewanee.edu
Webmail............................................................................http://mail.sewanee.edu




        If you have any computer or network related
        questions, contact the Student Helpdesk at
        help@sewanee.edu or dial extension 1020!


                              http://help.sewanee.edu




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