West Midlands Summer 2011
IoD West Midlands
chairman John Rider
(left) was part of the
welcomed Jacky Zhu
(far right), director
of Guangzhou Video-
Industrial Co Ltd,
They are pictured
with Mike Whitby
City Council, at a
conference hosted by
and organised by
the University of
See page 6
Downbeat economic picture but
region retains a spirit of optimism
by John Rider, Graeme Leach, the IoD chief economist has down year-on-year but SIAC, the new Chinese
Chairman, IoD West Midlands been consistently predicting just 1.2% GDP owners of MG at Longbridge, has just launched
growth for 2011 and it strikes me that he may be its ﬁrst new model – the MG6, which is a
IT HAS OFTEN BEEN SAID that economic pretty optimistic in the current climate. He has competitor to VW Golf and Ford Focus.
forecasting exists to make astrology look talked authoritatively (for about nine months The Chinese premier, Wen Jiabao, stopped off
respectable. now) about the “headwinds and tailwinds in Longbridge on his recent trip to the UK to
We know that it is notoriously difﬁcult to affecting our economy”. formally launch the model and this was
predict the outcome of the many impacts on our Many other leading commentators are now tremendous recognition for Birmingham.
economy but one thing is certain – here in the downgrading their forecasts and there is talk of The leader of the most populous country in
West Midlands things remain very tough for our economy perhaps sliding into recession the world is a big Shakespeare fan and also
many organisations. again. visited Stratford-upon-Avon before moving on
It would be nice to be able to talk-up the There is no doubt that London and most of to London to meet Prime Minister David
position but I think we must be realistic. It’s not the South East are in a different world to the Cameron.
a pretty picture. citizens ‘north of Watford’ as their local Last week, I was part of a delegation that
The crisis in the Eurozone, business failures economy continues to prosper. welcomed the Vice-Mayor of Guangzhou in
and job losses still feature heavily in the daily I wonder whether the message about just how China and a party of over 100 Chinese
news, while energy prices are rocketing. tough it is for the West Midlands has really dignitaries to sign agreements and explore the
Inﬂation looks set to rise again and there registered with the Coalition. possibilities of business and education
appears little justiﬁcation to increase interest Thank goodness some of our manufacturers collaboration between Guangzhou and our
rates – at least for this year. are really doing well. Jaguar Land Rover (JLR) region. The University of Birmingham was at
Bombardier, the last British-based train has just posted very impressive results and its the forefront of this initiative and the IoD West
maker, lost out to Siemens of Germany for a supply chain companies are also beneﬁting from Midlands intends to lead a business conference
Thameslink contract and announced 1,400 jobs its success. JLR is exporting most of its in the autumn to explore the commercial
losses. A combination of European procurement production and sells into virtually every country opportunities that this strong relationship with
rules and the relative high cost of money, even in the world. There is also a strong prospect of China will present.
with interest rates at 0.5%, are being blamed. them creating an engine plant in Wolver- The various meetings with the Chinese ﬁrstly
Many retailers are now struggling and some hampton. This would be great news for our area allowed me to test my rudimentary Mandarin (I
big names are going under as household and could bring around 1,000 jobs in a couple of think I got away with it!), and reminded me just
incomes are squeezed and spending slows. Ernst years’ time (including supply chain) how global business has become.
& Young has reported 26 proﬁt warnings from
retailers in the ﬁrst six months of 2011 – more Chinese opportunities
than twice the ﬁgure for the whole of last year. Domestically, new car sales are still way Continued on page 03 » » »
IoD West Mids 01-32.indd 2 12/7/11 19:37:21
Summer 2011 IoD West Midlands 03
Continued from page 1
First mooted only three years ago, a new
rail link opened on 6 July 2011 that will allow
departments. Why do they have to push so many
changes (at the same time) in every area?
What happened to ‘focus’ and the 80:20 rule?
Managed Serviced Ofﬁces high-value Chinese manufactured goods to reach
Germany by rail in about 13 days! Crossing six
Let’s have more focus on the economy please -
especially here in the West Midlands. Chairman: John Rider
Eurasian countries, this is amazing foresight that I have been involved in a feasibility study to e: email@example.com;
MSO - ‘Flexible, friendly and affordable’ MSO Space Hopper allows will drive competitive advantage for businesses bring a new business proposition and jobs to the t: 07867 785350
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Ideal for all business from Perhaps we need a team of Chinese planners? Midlands economy. Our MPs have recognised
MSO provides affordable, fully furnished and equipped ofﬁce start ups through to
IoD West Midlands advertising:
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and effort according to a new report. shows real collective understanding and a deter- The address for IoD West Midlands is:
MSO an ideal choice for all types of business. Special IoD West Midlands
Eleven Brindleyplace, 2 Brunswick Square,
The skills system remains inadequate, mination to ﬁght our corner on the economy.
according to research from the IoD and Birmingham B1 2LP
MSO is committed to understanding the needs of all of - Beneﬁt from one months education and skills researchers CFE. The West My Five Tips for Action t: 0121 643 1868
its customers and strives to deliver a high standard of free MSO Space Hopper Midlands remains one of the worst areas in the So how can directors adapt to meet the
customer care to each individual business. Membership* country for poor skill levels. Can anyone ﬁnd me challenges ahead? About this publication
some good welders in Kidderminster? 1. Make time for reﬂection - slow down and
Please see our website When ﬁrms can’t ﬁnd enough people with the give yourself an opportunity (with your teams) to
All our locations provide excellent and affordable Meeting The Institute of Directors West Midlands
at www.msospace.com/ right skills, their ability to compete is think about what your organisation does and membership magazine is published on
facilities. Our Meeting rooms are fully equipped and internet spacehopper compromised. Plans to enter new markets, create whether it is ﬁt for the future behalf of the IoD by:
connection is also provided. Audio Visual equipment is new products, or achieve efﬁciencies falter for 2. Analyse your position - do you really Chamber Media Services,
Please quote reference lack of the right talent at the right place at the understand your markets, your competitors, your 4 West Park Road, Bramhall, Stockport,
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right time. That means we are not creating the strengths and weaknesses?
thousands of jobs we desperately need to meet 3. Think the unthinkable - be prepared to
We offer a range of high quality business class catering with *Terms and conditions apply.
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Editor: John Phillips,
IoD Regional Director
an excellent choice of menus to suit all dietary requirements. In the West Midlands we simply do not have You must focus on what will make a difference. t: 0121 643 7801
enough engineers, scientists and skilled people 4. Focus on leadership - love, value and e: firstname.lastname@example.org
generally. It starts in the schools and we must involve your people. A recent survey revealed
www.msospace.com Drop into one of our
Business Centres throughout
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inspire people into manufacturing, design,
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only four out of 10 managers are really trusted
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t: 01925 468403
opportunity to attract talent from other parts of implementation. You can have the best strategy
Call us on 0845 370 7360 the UK (and the rest of the world) while we deal in the world but if you don’t make it happen, you
with the longer term challenges of developing will fail. Production enquiries:
and nurturing our own local skilled resources. Rob Beswick,
Fuller details of the report can be found at And Finally ... Chamber Media Services
www.iod.com/skillssystem. My business background includes more than a t: 0161 426 7957
dozen turnarounds. In these situations you don’t e: email@example.com
Politics have the luxury of lots of time and lots of
I have spoken on many talking. You have to be action-oriented and
occasions about the need for must focus on the things that will make a Please note...
businesses to have an difference. Economic success will solve Although every effort is made to ensure the
environment of certainty many of our other problems, but why do accuracy of material contained within this
and conﬁdence in which to the wheels of Government move so magazine, neither the IoD nor Chamber Media
grow. We are certainly not slowly? We need to inject a sense of Services can accept any responsibility for
there yet. There is a real urgency into an economic omissions or inaccuracies in its editorial or
worrying trend towards U- recovery that includes the creation of advertising content.
turns which is making genuine jobs and new enterprises; The views expressed in this publication
things worse. Government otherwise I fear that UK PLC is heading are not necessarily those of the IoD. The
departments seem oblivious for relegation just like my football carriage of adverts in this publication does not
of the impact of their team, Birmingham City. constitute an endorsement of the products or
initiatives on Arguing that “we won services advertised.
other a cup” doesn’t help All articles within this publication are copyright
– any more than IoD West Midlands. Editorial consent must be
Birmingham • Edgbaston • Solihull • West Bromwich • Tipton • Great Bridge • Telford arguing that, as a obtained before any are reproduced either in
nation, we once printed form or electronically.
ruled the world.
04 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 05
Wesleyan apprentices Gurkha salute for former
set to rise
THE BANK of England
has reported that the cost
showing way forward IoD chairman steps down
BEST WISHES from
all at the IoD to Adrian
of credit is expected to rise As we reported in the Spring issue of IoD Shooter CBE upon his
over the next few months - A PIONEERING apprenticeship West Midlands, our former chairman, retirement from Chiltern
but larger companies will scheme has reached the end of its Richard Boot, received an OBE in the Railways after nearly 18
beneﬁt from a fall. ﬁrst year at Birmingham-based New Year’s Honours’ List. years involvement with the
That’s the conclusion of its Wesleyan Assurance Society. He was presented with his organisation.
latest quarterly survey Wesleyan launched the scheme award at a ceremony in June at Chiltern has been
which claims that a lack of last September, to provide an Buckingham Palace. transformed under his
competition for SMEs’ opening for young people who He is pictured here after leadership and has been a
custom is allowing the wanted a career in the ﬁnancial the ceremony ﬂanked by two great supporter of IoD. His
banks to get away with services industry. Gurkhas, whose presence at experience won’t be lost,
increasingly harsh lending The scheme – which saw ﬁve the ceremony is a tradition however, as he takes up the
terms. The banks freely apprentices joining the ﬁrm – was that harks back to the days of role of Chairman of CBI
admit that competition lies launched in collaboration with Queen Victoria. West Midlands Council in
at the heart of the issue – the National Skills Academy for There has been a Gurkha 2012.
saying that big businesses Financial Services (NSAFS). present at the start of the
receive more generous NSAFS was set up in 2006 to investiture ceremony since • IF YOU NEED to keep
credit terms because there oversee training and development 1876. up-to-date with the latest
is signiﬁcant demand for within the ﬁnancial services Mr Boot, 60, was made an local business news, have
their custom. industry. The organisation’s OBE for services to business a look at the online email
Responding to the employer board is currently At work: Wesleyan apprentices Steven Jones, Elyce Davies, in the region. Much of his service from BusinessDesk
report, Business Secretary being chaired by Wesleyan chief Adam O’Reilly, Emma Stenson and Martin Potter lengthy career was spent at what is now In addition he also served on the Loyal support: Two – it’s very good.
Vince Cable, said he was executive Craig Errington, who accountancy giant KPMG, and he also national council for 14 years. Gurkhas who attended the Register at www.
tired of sounding like a said he was delighted with how the “This is my ﬁrst job, so I know of working as well as gaining a ﬁtted in two spells as regional chairman Brummie born and bred, Mr Boot awards ceremony ﬂank businessdesk.com – well
“cracked record” on this apprentice scheme had fared. I’ve still got plenty of time ahead qualiﬁcation.” of the IoD. now lives in Worcestershire. Richard and his OBE worth a look.
issue. Perhaps the likes of “We are committed to to develop myself and my career. Elyce Davies, who stayed at
the co-operatives/mutuals developing and retaining talent I’ve got ambitions for the future college to do ‘A’ Levels, including
such as Black Country Re- within our business and we are and I’m sure my time here will set one in business studies, worked
Investment Society and
Trust (both featured in
delighted to be working with the
Skills Academy and Birmingham
Metropolitan College to pilot the
me up well.”
Having started work in the
customer relationship centre,
in retail for four years before she
joined Wesleyan, where she is now
Fleethire’s Top 5 Tips Cash 4 Car, Grey Fleet
this magazine) can make scheme. Martin Potter is now part of the She said: “I’ve really enjoyed for a Cost-Effective Fleet Policy and Personal Finance Offers
headway in support of “It gives young people from the health claims team, my time at Wesleyan. The best part
small businesses. region an opportunity to embark He said: “I left school at 16 and is receiving excellent on-the-job In difﬁcult economic conditions are you still managing to reduce Do you have responsibility for Grey Fleet management
upon a career in ﬁnancial services went straight into work. I didn’t training and gaining recognised
at Wesleyan, where they are want to go to university as I wasn’t qualiﬁcations. I’ve also gained a your ﬂeet costs, improve your green credentials AND control or ‘Cash for Car’ schemes?
Third sector receiving vocational training of the sure what I wanted to do, although wide knowledge of the business risk? If not, here are 5 basic tips to help you manage down the Do you want to ensure your staff can access the best
cost of your vehicles: ﬁnance deals and purchase prices available, across the
needs help highest standard while working
towards a nationally recognised
I did like the idea of working
and gaining experience in the
and the ﬁnancial services industry
as I’ve moved around different 1. Choose wisely: Select manufacturers who provide a wide widest range of Manufacturers?
JOHN RIDER spoke qualiﬁcation. workplace. departments and learnt from range of low CO2/high mpg models and aim for a solus
recently on CSR at an “The scheme supports the “I applied for the apprenticeship various people.” arrangement using Whole of Life Costs. Fleethire has the solution with our fully interactive
event largely supported by regional economy by boosting skill scheme because I liked the idea Emma Stenson started at
2. Review your funding strategy: Outright Purchase, Finance or website - VehiclePriceCheck
the Third Sector. Some levels in the sector, as well as Wesleyan in the new business
charities admit they are ensuring bright individuals remain team, before moving to the Contract Hire. Which is the best solution for your business? • Instant access to ﬂeet discounts & buying terms via
struggling to attract in the region.” customer relationship centre 3. Introduce Fuel Cards: As the second biggest ﬂeet cost, fuel our online quote system
experienced directors/ Of the ﬁve apprentices, Adam in an administration role. She reporting allows you to monitor spend, identify excessive • Ability to drive a new or nearly new car at affordable
trustees. O’Reilly, Steven Jones were had just ﬁnished her GCSEs usage and direct drivers to cheaper fuel locations. payments
Do have a little spare placed within Wesleyan’s general when she applied for the 4. Develop improved driver traits through education • Partner with Fleethire’s experienced staff and enjoy a
time? Can you share your insurance division, while Martin apprenticeship after deciding and training. Eco-driving, journey planning and regular personal service
expertise to support a Potter, Emma Stenson and Elyce going to college full-time
maintenance will dramatically impact on your costs and
good cause? Do you have Davies have been working with wasn’t the right option for her.
some up-and-coming the customer services division. She said: “The best part Duty of Care exposure. Why not test drive our online solution today?
junior staff looking for Adam, formerly a pupil at about my time here has been 5. Partner with a Fleet Management Company who will look For personalised access for you and your company staff
personal development? Fairfax Business & Enterprise the chance to gain valuable after your interests, free up your time and give you access to for a “Free Trial period” please contact us now at:
Volunteers, please get in School in Sutton Coldﬁeld, experience that can sculpt my their discounts and expertise firstname.lastname@example.org
touch – we can put you in said: “There were a number of career.”
touch with those needing reasons why I applied for the
help. apprenticeship scheme. Firstly, Take advantage of Fleethire’s Fleet Consultancy Analysis to identify cost-saving
there was the obvious opportunity measures by calling Nick Poole, Sales Director on 0844 85 45 100
Contact IoD to learn and earn at the same time. Learning the trade: (left) Rob
West Midlands on “But I also wanted to develop Barnsley, Wesleyan professional
0121 643 7801 if and test myself, to see what I can development manager, with the
you can help the do and even surprise myself about apprentices outside Wesleyan’s Fleethire Ltd, Station Court, Old Station Road, Hampton in Arden, Solihull B92 0HA
region’s charities what I am capable of. head ofﬁce in Birmingham t: 0844 85 45 100 f: 0844 85 45 101 w: www.ﬂeethire.co.uk
06 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 07
NEWS: OVERSEAS TIES/LEPS NEWS: FINANCIAL ADVICE
FRONT PAGE STORY CPD is fuel for great Financial advice
business ideas Are you one of the new
higher rate tax payers?
Region looks to A SERIES OF interesting ideas on
how innovation fuels the growth
of organisations were the fruits
sticks and string in 20 minutes.
often do better at this exercise by Paul Jones,
of a highly successful half-day than business people as they Chartered Financial Planner
seminar focusing on continued create prototypes much more at Torquil Clark
professional development quickly.
organised jointly by Worcester IoD branch chairman Francis THERE have been some stark headlines about
with Guangzhou Business School and the IoD in
Hereford and Worcester.
The session was led by Dr Mike
Christie said: “The seminar was
a fantastic experience, with some
valuable lessons learned.
the impact of tax and National Insurance changes
in the new tax year, but the reality is not as bleak
as has been portrayed.
Bagshaw and Bill Riley who have “The biggest investment is It is estimated that there will be an additional
extensive experience working committing to take time out of 750,000 people liable for the higher rate tax of 40
REGIONAL CHAIRMAN John Rider, with blue-chip companies your business to develop yourself. per cent, as a result of the reduction in the higher-
accompanied by IoD regional director to improve performance and “Through our colleagues at rate threshold from £37,400 to £35,000. This is despite the increase
John Phillips, recently attended a encourage innovative thinking. the Business School we are able in the Personal Allowance from £6,475 to £7,475.
meeting at the ICC hosted by Gong The morning session contained to offer a very high standard of The Personal Allowance is planned to increase to £10,000 by
Erzhen, the Vice-Mayor of Guangzhou, a practical exercise which helped professional development. the 2015-2016 tax year. However, it will be accompanied by a
Southern China. including the surrounding urban varied list! From left to participants to understand some “In addition, we all got corresponding reduction in the 40 per cent tax threshold, reportedly
The meeting was arranged with area has a population of 12.5 million The university has agreed right, John Rider, of the factors which make teams a certiﬁcate of attendance increasing the number of higher rate tax payers by a further 850,000.
University of Birmingham and was inhabitants. academic and business start-up links chairman, IoD successful. which builds a personal record For the 750,000 people that fall into the higher rate tax bracket for
also attended by Mike Whitby, the The region it sits in is one of and we feel there is tremendous West Midlands, One of the competitive of continuous professional the ﬁrst time, there are some very simple steps that can be taken to
Leader of Birmingham City Council. China’s leading commercial and potential for our members to do Mike Whitby, challenges was for delegates development. What a great avoid this.
An accord was signed to promote manufacturing areas, with many business with this area. In the coming the Leader, to construct a tower from pasta morning”.
business between the city of specialist industrial parks. The city months we will be working with Birmingham Pension Contributions
Birmingham (and its wider region) and itself is one of the world’s leading sea the university, the China-Britain City Council; For a person with gross annual salary of £43,875 and full personal
Guangzhou and the surrounding Pearl ports, through which much of China’s Business Council and others to put and Jacky Zhu, allowance, there would have been no liability to higher rate tax in the
River Delta Region. goods reach their markets. on a conference to showcase the director of GVS last tax year. In this tax year £1,400 of the income will be taxed at
Guangzhou has been ranked Science and technology, software, opportunities. (Guangzhou Video 40%. However, if a pension contribution of £93.33 per month, net of
third in the Chinese economy for petrochemicals, automotive, If you are interested in exporting - Star Electronics basic rate tax, is paid there will be no tax charged at 40%.
22 consecutive years and has been nuclear and heavy engineering, or doing business with Guangzhou Industrial Co Ltd. As the effective take home pay will only reduce by £70 per month
listed by Forbes as the Best Business bio-technology, computer games (or China generally) please contact there will be a contribution to the pension fund of £1,400 for a cost
City on the Chinese mainland. It is and cartoons are just some of the email@example.com for further of £840. Salary sacriﬁce is an even more effective way of increasing
the third largest city in China and industries present – an impressively support and information. pension contributions and reducing tax and National Insurance.
Life Insurance Premiums
Worcestershire LEP leaps into
Company directors and, for that matter, other employees, should
explore the possibility of replacing life assurance policies which they
pay for out of net income with a policy effected by the employer. The
policy is treated for tax purposes in the same way as an employer-
action – with decisive results sponsored pension arrangement.
The premium is generally an allowable expense for the employer
for Corporation Tax purposes and the beneﬁt is payable, tax free, to
the employees’ beneﬁciaries.
Francis Christie, chairman of the IoD’s Hereford which was approved on 13 December. for the LEP to evaluate eight Employees can agree with the employer to pay for the cost of
I also chaired the initial meetings of expressions of interest that resulted the life policy by giving up an equivalent amount of salary, thus
& Worcestershire branch, played a leading role in the executive committee and selection in the organisation recommending reducing their tax liability.
setting up the new Worcestershire Local Enterprise panels to establish the business board. Kidderminster for enterprise zone
Leaning tower of pasta: Branch chairman Francis Christie leads his
Partnership (LEP). Here he explains the process by Some of the interesting landmarks status. This could result in establishing
team as they attempt to build a tower out of pasta
Maximise Tax-Free Interest
have been a summit meeting with new businesses and a further 4,000 If you hold funds in standard bank or building society accounts,
which the LEP was established and outlines some the Prime Minister in March, and the new jobs for the area. the interest will be taxable and could now be taxed at 40%. Up to
of its early achievements initial bids for funding and Enterprise Most recently, I chaired the £10,680 can be invested into an equity ISA with the option to hold
THE initial bid for a Worcestershire Zones. selection panel for the executive chair Exclusive IoD meeting room offer half (£5,340) in a cash ISA. Equity ISAs maybe subject to some
Local Enterprise Partnership, led
by the county council and
The LEP has already made an
impact. An early success was to
role and the board has appointed
Peter Pawsey to that position.
at Eleven Brindleyplace unrecoverable tax.
the Chamber of Commerce, endorse bids to the Government’s Peter was chair of Advantage Struggling for space in your ofﬁce to hold important Maximise Personal Allowances
was rejected in October regional growth fund. West Midlands’ successful rural meetings? Need to hold a meeting outside your own Couples should ensure that any savings and investments are held
2010. As a result, Worcestershire has been regeneration zone, which helped ofﬁces? Then look no further than Meetingspace, which in such a way that they maximise both of their tax-free Personal
offers three individual and highly ﬂexible meeting rooms Allowances and their basic rate tax bands. Where appropriate they
The IoD became awarded £17.85M for the 52-hectare deliver more than £200million for hire at Eleven Brindleyplace. They are ideal for anything
involved as part of a Worcester Technology Park. of regeneration projects into should consider transferring savings from the higher rate to the lower
from small informal meetings to 60-delegate seminars. rate or non-tax payer.
wider consultation with Phase One of the project could see Herefordshire, Shropshire and And IoD members can take advantage of a great summer
the business community Worcester Bosch build a new boiler Worcestershire during the past ﬁve offer. Book and use any of the rooms before August 31st
With the general increases in the cost of living it is more important
about the bid. I chaired manufacturing hub, if the company years. and receive 30% off room hire*. To ﬁnd out more please than ever for people to review their ﬁnancial arrangements and be
the shadow board commits to the plan, and there is the He was in many ways the ideal call a member of the Meetingspace team on 0121 643 5504 aware of the steps that can be taken to reduce the amount of tax paid.
and led the team possibility that this could create up to candidate to continue the growth and quote ‘Summer 2011’.
For further information on Meetingspace please visit the Want to know more?
that put in a 1,300 new jobs. and development of the LEP into the To contact Paul about minimising the amount of tax you pay, call
successful bid, I also oversaw the process future. website www.meetingspace.co.uk *terms and conditions apply
0800 294 7199, or email firstname.lastname@example.org
08 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 09
NEWS: IOD WEST MIDLANDS AWARDS NEWS: IOD WEST MIDLANDS AWARDS
West Midlands’ top directors
ready to march on London
Air Ambulance Andy’s double win proves he’s region’s high-ﬂier
AWARD-winning directors from the IoD awards in
West Midlands are looking forward to association with:
showcasing the business talent in the
region to the whole country as they
prepare to enter the national IoD
Director of the Year awards in September.
The local directors entering the national
competition were all winners at the IoD
West Midlands awards in March. The
group will be headed by Andy William- from the West Midlands will be entered Mr Williamson was also named winner
Family ﬁrst: son, chief executive of Warwickshire- into the national awards. of the Third Sector Award, where he was
Vicki Derry of Northamptonshire Air Ambulance, who Andy will be joined by Mohammed competing against Peter Johnson, of The
MJ Systems was named IoD West Midlands Director Hussain, of Mobile Fun Limited; Peter Meningitis Trust and Mark Richardson, Great future: (above) Mohammed
receives of the Year at a glittering ceremony at the Tibke, Practice Director for Lumsdons Worcester Business School. Hussain of Mobile Fun Limited won
the Family Botanical Gardens in Birmingham in Solicitors; Simon Linford, Managing Mohammed Hussain, of Mobile Fun the Young Directors’ Forum award,
Business front of 300 guests. Director of C-Zero; Vicki Derry, of MJ Limited, took the Young Directors Forum presented by James Martin
Award Regional Director John Phillips said: “I Systems; and Craig Errington, Chief award over Clive Bawden, Catalyst of sponsors gap personnel.
from Irwin am really impressed by Andy’s achieve- Executive of the Wesleyan Assurance Corporate Finance and Alex Bishop,
Mitchell’s ments and I will be cheering him on at the Society in ﬂying the ﬂag for the region. Shoosmiths. Recruitment specialist gap
Fergal IoD’s national awards in London at the In winning the IoD West Midlands personnel was the category sponsor. Turnaround champion: (above
Dowling Royal Lancaster Hotel on September 23.” overall title, sponsored by the University At the age of 31, Mr Hussain has taken right) Peter Tibke’s success at
(below) In total the winners of six categories of Wolverhampton, the judges praised Mr the business to over £7 million turnover helping revitalise Lumsdons
Williamson’s hard work and enterprise, and it is now one of the UK’s leading Solicitors helped him land the SME
which has taken the organisation from internet retailers of mobile phone award, sponsored by Peugeot and
loss-making to a multi-million pound accessories. He has opened ofﬁces in presented by Maureen Barnes
successful business, independent of the France and Germany and the business
NHS. It has invested heavily in aircraft, continued to grow at a phenomenal rate
medical training and other equipment. through the recession. Our main man: (right) Andy
Established in 2003, it routinely carries The Family Business Award, sponsored Williamson, chief executive of
senior doctors and consultants to the by law ﬁrm Irwin Mitchell, went to Vicki Warwickshire-Northamptonshire
scene of incidents in just minutes, Derry who, with her husband Paul and Air Ambulance, receives his award
providing lifesaving treatment and son Max, has built MJ Systems into a from Professor Ian Oakes, from the
medication at the scene and en-route to major force as a supplier of specialist awards’ main sponsor, The University
hospital, giving the patient the best waste-free packaging solutions to the of Wolverhampton.
possible chance of recovery. automotive industry. Having started 12
Its main response area is the 2,000 years ago, the family supply global
square miles of Coventry, Warwickshire, manufacturers including Ford, BMW,
Northamptonshire and Milton Keynes. It
also helps out Birmingham, the West
JLR, Honda and Toyota. The judges
hailed “the family’s determination to keep
“I am really impressed
Midlands, Buckinghamshire, Oxfordshire, going in difﬁcult times which at one point by Andy’s achievements
Leicestershire, Bedfordshire and
involved selling the family home and
moving to re-ﬁnance the business”. and I will be cheering him
The service has 15 doctors, 15 Runners up were Ann Corstophine of on at the IoD’s national
paramedics and six pilots covering a City Spirit (St Pauls) Ltd, and Balwinder
population of around 1.2 million people. Dhanoa, Progress Care Solutions. awards in London at the
Based at Coventry Airport, in the ﬁve
years it has been operating, it has ﬂown
Winner of the Peugeot-sponsored Small
to Medium Enterprise Award was Peter
Royal Lancaster Hotel
over 7,000 missions. With an ever- Tibke, Practice Director for Lumsdons on September 23.”
increasing callout rate of between 120 and Solicitors, who beat off the challenge of
150 per month, WNAA is the busiest air Paul Hooper-Keeley, Intervallum Ltd and John Phillips, regional director
ambulance in the UK. Dale Parmenter, DRP Group. • Join the West Midlands’ ﬁnest
It has no Government or National The judging panel praised Mr Tibke’s directors at the National IoD awards
Lottery funding. A registered charity, it natural management skills. He took over
– see page 17 for more details
relies totally on public donations, the role two years ago at a low point and
fundraising activities and sponsorship. quickly transformed the proﬁtability and
The average cost per mission is around success of the ﬁrm.
£1,400 and the annual basic running cost
of the service is more than £1.7 million. Continued on page 10 » » »
10 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 11
NEWS: IOD WEST MIDLANDS AWARDS NEWS: IOD WEST MIDLANDS AWARDS
Awards night: Our compere,
Melanie Smart (above)
Region’s ﬁnest: The IoD West
Green touch: (above) Simon Linford, managing director of C-Zero, Midlands Directors of the Year
receives the IoD West Midlands’ Director Award for Environmental
Leadership from Marc Reeves of BusinessDesk.com, who also Enjoy the night: Below, some
supported the awards of the 300-strong audience who
Chairman’s choice: (right) John Rider presents the Chairman’s enjoyed a wonderful evening at
Award to John Morris, Head of Government and Industry Affairs at Birmingham Botanical Gardens
Region salutes its
Continued from page 8 still ﬁnds time to do some great
Victory in the Large Company work with local schools such as
category went to Craig Errington, nearby Small Heath. He is an
Chief Executive of the Wesleyan inspiration to us all and we wish
Assurance Society in a close run him well in his commitment to the
thing with Mike Taylor, of much-needed runway extension,
Innovise. which is so vital for inward
The judges noted: “During the investment and jobs.”
recession, Craig made the bold Mr Rider said the standard of
decision to continue to manage entries overall had been high.
the business in line with his long- “These IoD awards celebrate
term strategy for growth. It now excellence in our region. I
turns over more than £250 million congratulate all the winners and
and is in sound ﬁnancial health.” nominees for their hard work and
The award itself was sponsored determination to succeed in
by Turkish Airlines. challenging times.”
Environmental Leadership was The region’s winners have a
awarded to Simon Linford, great chance of securing further
Managing Director of C-Zero, a success in the national awards,
reﬂection of his “personal passion said regional director John
as an advocate of the green Phillips. “Our entries were so
agenda and sustainability”. The strong this year that I believe we
ﬁrm builds low-carbon private have a real chance of scooping
homes using sustainable material. some of the awards in London. I
The Chairman’s Award, will be there at the national
presented by IoD Regional awards in London on September
Chairman John Rider, honoured 23 with John Rider.
John Morris, Head of Government “We will both be cheering
and Industry Affairs at loudly for the West Midlands
Birmingham Airport. nominations.”
Mr Rider paid tribute to John’s If you would like more details
enthusiasm and passion for West on the IoD Director of the Year Enjoying the night: Guests including
Midlands business and for our rail awards in London, see page 17. representatives of the Young Directors’ Leading lights: West Midlands chairman
and air transport infrastructure. The autumn issue of IoD West Big success: Craig Errington of the Wesleyan Assurance Society landed Forum (above) and Bal Dhanoa and her John Rider, Michelle Leavesley, chair of
“Ever positive in his day job, he is Midlands will contain details for the Large Company category, collected on his behalf by his colleague, colleagues from Progress Care Solutions the YDF and IoD Director-General Miles
never afraid to argue for the long- those members wishing to take Sam Porter, director of marketing, and presented by Serken Binyar of (right) Templeman
term prosperity of our region but part in the 2012 competition. Turkish Airlines, the awards sponsor
12 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 13
YDF: MILITARY EVENT YDF: MILITARY EVENT
YDF put to the test at army event
AROUND 100 IoD members shared • What effects do I want to have and Signing up:
experiences with senior ofﬁcers from what direction must I give to develop Michelle Leavesley,
the Territorial and regular Army my plan? chairman of IoD
at an event organised by the West • Where can I best accomplish each West Midlands
Midlands Young Directors’ Forum. action and effect? Young Directors’
The event took place at a • What resources do I need to Forum, with
Warwickshire golf club and for some accomplish each action and effect? Brigadier John
of the day the course’s fairways and • When and where do actions take Crackett TD
greens masqueraded as a war-torn area place in relation to each other?
of Afghanistan. • What control measures do I need to
Working in teams of 10, each with a impose?
senior ofﬁcer to advise them, delegates After lunch, the group was addressed
directed their own offensive operations by Brigadier John Crackett TD who is
against hostile enemy forces. In doing one of the army’s most senior reservist In summing up what had been a
so they learned from a well-tried and soldiers. His civilian career has been fascinating day IoD West Midlands
tested military decision-making process. in electricity generation at the highest chairman John Rider drew many
Delegates began the day with a level, having been managing director analogies between civilian and military
brieﬁng by senior ofﬁcers including of E.ON and most recently Central life. Among these he pointed out:
Col Joe O’Sullivan, a much respected Networks • The need to carry out exhaustive
soldier who has recently returned from John explained the many similarities research knowing your customers and
command in Afghanistan. and parallels that had arisen in his competitors
Joe gave a very detailed assessment business life and army career. In • Clear, well thought-through
of the current political, geographical and difﬁcult times it had been about decision making and planning - ‘ready
cultural picture in Afghanistan. focusing on what really mattered. aim ﬁre’ not ‘ready ﬁre aim’
Before embarking on their challenge, In his business career, it was • Following orders - Everyone on a
IoD members were taken through a ‘Keeping the lights on’; in the army it board, or in a team must support any
standard military seven-step process came down to ‘defending freedom and decisions made and get behind a sound
which forms part of an ofﬁcer’s basic ﬁghting terrorism’. implementation plan. advantage has to be valuable. Strategy: IoD West
training at Sandhurst. The brigadier paid tribute to the Michelle Leavesley, co-event “Territorial Army soldiers add huge Midlands chairman
Each of the steps were then applied reservists who form a crucial part of organiser with Nicola Fleet-Milne, value to businesses with their many John Rider makes
to the task, which involved securing the army. TA soldiers are a fantastic said: “Running this military challenge transferable skills. Additionally in a point during the
and neutralising enemy positions on the asset to their businesses and bring proved to be a valuable professional recent times the army has become far brieﬁng session
golf course. Delegates were asked to valuable transferable skills and a fresh development experience for our more ﬂexible and employer-friendly.”
consider: perspective on problem solving. members. In conclusion, the event proved to
• What is the current situation and During the ﬁnal session the delegates “There is so much to do in the West be very successful and we hope to run
how does it affect me? were set a business task to create a new Midlands in terms of stimulating our similar follow-up days.
On the march: IoD members apply military-style decision-making processes to the tasks • What have I been told to do and enterprise and were to apply the seven economy and anything we can do to To ﬁnd out more about reserve
before them during the event why? steps. help our members ﬁnd a competitive forces visit www.sabre.com.
YDF enjoy a little question time with the local BBC team
MEMBERS of the Young Directors’ such as the IoD. Making the most
Forum were recently treated to a breakfast Keith complimented regional chairman
presentation at the BBC’s Mailbox
Birmingham headquarters, the home to
John Rider, who that morning had been
interviewed by Radio BBC West Midlands
from the digital age
many national and regional television and on the subject of a local business survey
radio programmes. which had suggested that the ‘feel good’ THE IOD recently organised a joint event with the University of
Cath Hearne, head of local and regional factor had returned to local business. Wolverhampton to look at how to gain competitive advantage by
programmes, welcomed IoD members to He had been grateful to John for giving using digital marketing to maximum effect
this special event at which she outlined her a very balanced view on the local economic IoD member Annmarie Hanlon gave a presentation which
role and explained some of the challenges picture during a radio interview. focused on effective use of Linkedin, Twitter and Facebook.
faced by senior managers at the BBC. After the breakfast and presentations Annmarie is an acknowledged expert in digital marketing and a
Cath was followed by her managing members were given a tour of the studios very accomplished speaker, as well as being the author of Quick
editor, Keith Beech who gave a wide- and were able to visit a number of sets Win Marketing (which is now available as an iPhone App) and
ranging presentation which highlighted including the one for the Politics Show and co-author of Quick Win Digital Marketing. For more details see
the strength of the BBC brand, one that The Archers. www.annmariehanlon.co.uk
had been built on accuracy of reporting, The event also gave the University a chance to showcase its
integrity and professionalism. • If you have strong views on business and latest innovations which, together with its established and successful
He also expressed his strong desire to the economy and you would like BBC West Knowledge Transfer Partnerships, does much to assist the local Annmarie Hanlon with Professor Ian Oakes, Pro Vice-Chancellor, The
YDF chair Michelle Leavesley continue to give priority to business issues Midlands to take an interest contact IoD business community. University of Wolverhampton
with Keith Beech of the BBC and the need to stay close to organisations West Midlands for more details.
14 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 15
EVENTS: COVENTRY & WARWICKSHIRE BRANCH EVENTS:
Pickles urges business to help IoD MEMBERS were given a stark reminder
of the need to maintain the highest levels of
cyber security at a special breakfast event Cyber threat is real,
build a stronger local economy
hosted by Symantec.
IT security chief tells
Anthony Leigh, a security consultant from
the company, talked to attendees about the
current and increasing threats to the business
world surrounding information security. In
“I want you to up your
A STRONG LOCAL ECONOMY is the basis ambitious as you want it to be. particular he looked at Stuxnet, the widespread
for a strong community, Communities and “I am impressed by the Coventry & global malware virus which threatened nuclear
Local Government Secretary Eric Pickles told game even more. Get Warwickshire LEP and Denys Shortt is a good reactors, water supplies and electrical grids
guests at the IoD West Midlands Coventry & chairman,” he said. worldwide, as well as exploring some of the
Warwickshire branch’s Midsummer Dinner. on with it – and do He also hailed Enterprise Zones as the shape broader trends that we’re seeing in the market
The Brentwood and Ongar MP said that something...” Eric Pickles MP of the future and was very encouraged by the today.
successful ﬁrms created jobs that put money in local reaction. “I think there is some truth about Every week we hear about information estimated that the cost of a breach is about that the current approach is not working as
to family pockets. And it was this principle that guidance which is roughly the complete Coventry and Warwickshire being the apple leaks and security breaches, with large and $204 per record breached. they are spending more than ever before on IT
was driving the changes that his department works of Shakespeare and The Old Testament of my eye, because they got it ﬁrst – but now I sometimes household brands involved, and And it is not just a US phenomenon. The security yet they are being breached more than
was spearheading, he said. together. The new guidance which will be want you to up your game even more. Get on costing companies in money and reputation. cost of a breach in the UK, for example, is ever.”
“This Government inherited the worst issued soon is just over 50 pages long. It will with it – and do something.” And the costs are rising: in the US it is now estimated at £59 per record breached, with Leigh concluded the seminar by saying: “For
recession in 80 years coupled with runaway be in English, readable, and you are going to be Martin Gower, chairman of IoD Coventry most of this cost driven by the Symantec’s customers this means a number
public spending,” he said. able to understand it – which is bad news for and Warwickshire, said “ There was a great regulations around companies needing of things: We can help them know where their
“We are committed to growth, not in public planning silks. response to the inaugural IoD Midsummer to notify customers when a breach sensitive information is and how to protect it.
spending, but through private investment – not “There will be a presumption in favour of Dinner. Once again, Coventry and has happened. These are hard costs, We can help them consolidate their security
on a particular ﬁnancial square mile in the sustainable development and some planners are Warwickshire demonstrated its distinctive the cost of actually writing letters, portfolio and deliver better protection. We can
capital but in every corner of the country,” he going to have to learn a new word - Yes!” local focus and its commitment to innovation printing them out and giving any ultimately help them develop and enforce IT
said. His next change would be to ‘repatriate and enterprise. This message is clearly getting required compensation to the policies, control access to information and
He laid out the three key changes his business rates’. “By returning much of the local through to government and we can be positive impacted party. This does not make sure they know who is accessing what
department was leading. The ﬁrst is the reform business rate to local councils, they will be able and optimistic about the future.” include the soft costs associated and where.”
the planning system. to see clearly the direct connection between the with a reputational loss as well Attendees at this breakfast seminar certainly
“The planning is the drag anchor on growth, strength of local businesses and the result on • The IoD wishes to thank RSM Tenon for as the loss of future business. left the event thinking about the security
it is often slow and pointless. It has put local ﬁnances,” he said. their sponsorship and support of this event. So how does this measures they have in place in their business,
obstacles in the way of development and this His third proposal was LEPs - the Local RSM Tenon is one of the most progressive affect a business like and how these measures need upgrading to
has resulted in frustration and delay. Enterprise Partnerships. “We do not presume and entrepreneurial professional services yours? Looking at keep them protected in the future.
“Planning must create the opportunities for to know better than local leaders and chief ﬁrms in the UK. Thanks also go to Coventry everyday working There is clearly a great deal of investment,
new premises and new jobs. We are reforming executives what their local area needs. and Warwickshire Chamber of Commerce practices Leigh strategic thinking and organisation needed to
planning from the top down. “Your LEP is what you make it. It can be for their support in making the event commented: “The guard against these cyber threats. If you would
“There are currently 7,000 pages of planning as tame as you want it to be, or it can be as possible reality is that in this like to contact Anthony see www.symantec.
environment most of com/en/uk/index.jsp or email him at go to:
Strong community: Pictured before the dinner are: (left to right) Gareth Stringer, Link Mailing; John Rider, Chairman, IoD West Midlands; our customers feel Anthony_Leigh@symantec.com.
Graeme Leach, IoD Head of Policy; Susie Ankrett, Plum Personnel; Rt Hon Eric Pickles; John Phillips, IoD West Midlands; Martin Gower,
Chair, IoD Coventry & Warwickshire Branch; Denise Reece, St Klare Reece Assocs; Paul Belﬁeld, Handelsbanken; David Trevis-Smith, DTS
Solutions Ltd; Steve Moon, Venturn. Picture by Richard Nelmes.
Buy better to make
your business a
by-word for proﬁtability
CAN BUSINESSES make themselves more how much and with
proﬁtable by improving their procurement whom
policies? • Inﬂation
That was the question tackled by - containing supplier
representatives of INVERTO, a leading price increases
procurement specialist, at Increase Your Proﬁt • Tactical cost
through Effective Procurement, an event hosted reduction techniques
at the IoD Hub in Birmingham. - where to ﬁnd
The seminar offered a range of practical savings and how to
and effective approaches, through case studies deliver them
and informed speakers, for all businesses in • Strategic supplier management - getting
managing their procurement needs. These value-add from your supply base Buying power: Ben Donald of
included ‘top tips’ and strategic ideas for For further information see www.iod.com/ Inverto, James Cadman from JB
attendees to effectively manage and reduce Home/Local-Network/West-Midlands/Events/ Kind, and Inverto’s managing
costs, which in turn will improve proﬁt margins. Increase-your-proﬁt director Richard McIntosh at the
Topics covered included: For more information on INVERTO please IoD West Midlands event
• How to identify what you spend - on what, visit http://www.inverto.de/en/home.html
16 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 17
IOD EVENTS IOD EVENTS
Events diary For more details, call 0121 643 1868
Confederation (REC), the trade association
New rights for representing the private recruitment industry Managing the IoD Director of • Public Sector/Third Sector Director of Year Venue: TTC Automotive, Hadley Park,
agency workers: in the UK, she has extensive knowledge and
experience of the laws affecting the recruitment physical property the Year Awards, • Family Business Director of the Year
• Director of the Year for Environmental
Telford TF1 6QJ
As employers we have responsibility for
Impact on hirers and temporary stafﬁng sector. in your business UK Final Leadership all staff who drive during the course of their
This event has been kindly sponsored by • Director of the Year working day. This is equally true for a large
Date: Friday, September 16 Plum Personnel. Date: Wednesday, September 28 Date: Friday, September 23 • The Lifetime Achievement Award company employing staff who drive many
Time: 0730-0800 Registration To book: online at http://www.iod.com/ Time: 0730-0930 Time: 1230-1630 This year’s awards will be hosted by Michael miles as it is for an SME where an employee
and hot breakfast buffet home/local-network/west-midlands/events or Cost: Free of Charge Venue: Lancaster Hotel, Hyde Park, Portillo, formerly senior Conservative politician may run a short errand. In order to keep our
0800-0900 Fiona Coombe plus Q&A contact Sue Hurrell on 0121 643 1868 or via Venue: IoD Hub, 11 Brindleyplace, London W2 2TY and Secretary of State and now a much- members up to speed with best practice and
Price: £10+VAT (£12) members Sue.email@example.com Birmingham B1 2LP Price: £130 +VAT per person (includes a celebrated writer and broadcaster who appears legal requirements, we have asked specialists,
£15+VAT (£18) non-members Champagne receiption, three- regularly on shows such as This Week. TTC Automotive, to make a short presentation
Venue: IoD Hub, 11 Brindleyplace, The IoD has joined forces with Argent plc, course meal with wine and To book: Call 0207 766 8919 or email: covering all the things we need to know as
Birmingham B1 2LP which is a major player in the Birmingham coffee and an afternoon of firstname.lastname@example.org responsible employers. There will be a buffet
Sponsored by Plum Personnel Directing a successful commercial property scene, and specialist prize-giving and celebration. provided. In order to set the right tone for the
The AWR will come into force on the small business relocation consultants Overbury, to highlight
the key issues for a business in managing its Come and join us as we support our West Safe driving for your
event, high quality non-alcoholic wines and
beers will be served.
1st October 2011 and will directly affect all
businesses that use temporary agency labour.
Tuesday - Thursday Sept 20-22
0930 - 1700
Directors are often so close to the day-to-
Midlands Directors of the Year as they showcase
their talents on the national stage. workforce To book: online at http://www.iod.com/
Hirers will be directly liable for giving Price: £1700 day running of a business that having the right These awards will name the UK’s best Date: Thursday, October 6, 2011 contact Sue Hurrell on 0121 643 1868 or via
agency workers the same basic working and Venue: IoD Hub, 11 Brindleyplace, property and working environment can be a key directors, with awards for: Time: 1730-1800 registration, Sue.email@example.com
employment conditions as if they had been Birmingham B1 2LP driver in any business. • Director of the Year (large company) 1800-1840 presentations
recruited directly; as well as ensuring that As well as giving top tips on property • Director of the Year (SME) 1840-1930 buffet More events: See overleaf
agency workers receive equal treatment in We are delighted to bring you the IoD’s management, which often takes a back seat in a • Young Director of the Year Price: £15 + VAT(£18) members
the use of collective facilities provided to the renowned Directing a Small Business three-day business, we will be reviewing a case study of • Global Director of the Year £25 + VAT (£30) non-members
hirer’s own staff such as canteen, childcare course to the West Midlands region. a business which has recently been through a
and transport, and access to information about Over three days the programme successful relocation.
relevant vacancies in the workplace. fundamentally covers business structure and To book: online at http://www.iod.com/
At this event we welcome Fiona Coombe as law, strategy and ﬁnance. home/local-network/west-midlands/events or Charity stars: David Dein (right) and Simon Evans (below) will
our guest speaker on this vital topic. Fiona is a More details can obtained from the contact Sue Hurrell on 0121 643 1868 or via be providing the entertainment at the IoD fund-raiser for the
non-practising solicitor and qualiﬁed executive Director Development team on Sue.firstname.lastname@example.org Warwickshire-Northamptonshire Air Ambulance Service
coach. 0207 766 2601.
Formerly the director of professional services
at the Recruitment and Employment
• For more details on the IoD professional
development programmes, see page 19 The business of sport to take
Celebrating a motoring centre stage at IoD fund-raiser
icon with the IoD
Title: E-Type Jaguar’s 50th Anniversary Party
for air ambulance service
Date: Thursday, September 22
Time: 1730-2030 THE IoD is hosting a glittering black tie event Cup in 2006 when we lost out to eventual
Price: £25 + VAT (£27.50) Members this November in aid of the Warwickshire- hosts, Germany.
and their Guests Northamptonshire Air Ambulance. These days, he is a sought-after public
The event – on 10 November at Villa Park – will speaker, and he remains an avid Arsenal
One of the most famous and desirable cars in feature as guest speaker one of the highest-proﬁle fan, attending all of the club’s home
automotive history is celebrating its 50th anniversary people from the world of business and sport, ex- games.
this year. The Jaguar E-type caused a sensation Arsenal and FA vice-chairman David Dein. Simon Evans is a regular on TV, with
when it was launched at the Geneva Motor Show The event will also see a performance by stand- recent appearances on the Michael
in 1961, so much so that it is a permanent exhibit in New up comedy star Simon Evans, known for his quick McIntyre Roadshow and Edinburgh
York’s Museum of Modern Art. The E-type continues to attract wit and acidic barbs. Comedy Fest Live on BBC Three). He is
attention today. Iconic ﬁgure: In addition, the evening will be littered with currently touring the UK with his hour-
The IoD in the West Midlands is proud of its association with Jaguar, A 1971 Jaguar celebrity guests and will include performances long Edinburgh show Fringe Magnet.
and we have organised a visit to the Jaguar Visitor Centre to join the E-type from the Asteria string quartet. The evening opens Tickets for what promises to be a
celebrations. This is an event not to be missed, particularly for motoring with a champagne reception at 7.00pm fabulous evening’s entertainment on 10
enthusiasts. David Dein is one of the few board members November are £75 + VAT (tables of ten
There will be a range of Jaguar cars on display taking us from the the IoD who will update members on the latest news from the IoD. whose name is instantly recognisable to football are £750 + VAT).
1961 E-Type to the present day. Additionally, we hope that there will be The event will take place at the Jaguar Heritage Centre which is based fans. He was the high-proﬁle vice chairman of
examples of XK120/150 vintage models on display, too – a real bonus at their Castle Bromwich factory close to Birmingham. The factory itself Arsenal between 1983 and 2007, as well as being
for enthusiasts. A senior director from Jaguar will be on hand to present is steeped in history of RAF aircraft manufacturing during the WWII. a key ﬁgure at the Football Association from 1986 To book: online at http://www.iod.com/
the Jaguar story from early heritage to current excellence into auto The event includes a fork buffet and glass of wine or soft drinks. to 2004. As such, he was one of the principal home/local-network/west-midlands/
engineering. To book: see www.iod.com/home/local-network/west-midlands/ architects of the Premier League in 1992 as well as events or contact Sue Hurrell on 0121
We will be joined by Andrew Main-Wilson, Chief Operating Ofﬁcer of events or contact Sue on 0121 643 1868 or Sue.email@example.com being involved in England’s bid to host the World 643 1868 or via Sue.firstname.lastname@example.org
18 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 19
EVENTS DIARY DIRECTOR DEVELOPMENT COURSES
Events diary New course to help guide
Pension reform and
with turnovers of between £2M and £100M can
Guests will be greeted with a Champagne
reception, and Siren, the renowned string
your SME on to success
wealth management The theme of this session will be to look at
innovative and ﬂexible ways of raising ﬁnance.
quartet, will entertain throughout dinner
See page 17 for full details of this prestigious IoD Director Development:
Date: Tuesday, October 11 GE Capital is a leading, independent specialised event which superbly combines business with
1730 - 1930
£15 + VAT (£18) members
ﬁnance provider and senior staff will be on
hand to answer questions and discuss problems.
To book: online at http://www.iod.com/ Directing a Successful
£25 + VAT (£30) non-members
IoD Hub, 11 Brindleyplace,
To book: online at http://www.iod.com/
contact Sue Hurrell on 0121 643 1868 or via Small Business
Birmingham B1 2LP contact Sue Hurrell on 0121 643 1868 or via Sue.email@example.com A programme designed for small
Few business-related topics are in the news and start-up businesses
more at the moment than pensions – and few
topics are more contentious or confusing. Date: Tuesday - Thursday Sept 20-22
It’s vital that employers get their pension IoD Black-tie dinner Time: 0930 - 1700
plans right – not only is this issue a major in support of Warwickshire Price: £1700
concern for employers, it’s a big worry for Northamptonshire Venue: IoD Hub, 11 Brindleyplace,
employees, too, who obviously want to make Birmingham B1 2LP
sure their future is secure. Air Ambulance Service It’s not just a game, To book: Call IoD West Midlands head ofﬁce
And getting a company pension plan right is
a great way to reward employees appropriately.
Thursday, November 10
1900 - 2300 it’s a business on 0121 643 1868 or the IoD
Professional Development team in
With so many changes and choices on offer, Price: £75 + VAT (£90) Title: Future Gaming & Digital Conference London on 0207 766 2601
we have asked Torquil Clark to deliver this Venue: The Holte Suite, Villa Park Date: Wednesday, November 16
seminar. Torquil Clark is a leading independent Aston Villa Football Club, Time: 0800-1800
ﬁnancial planner and regular contributors to Birmingham B6 6HE Venue: Birmingham Science Park
this magazine, and its representatives will be Aston, Faraday Wharf, IT CAN be very lonely running a small business • Strategic planning is not only the preserve In summary, this three-day programme covers
able to offer a comprehensive overview of the We hope you will be able to join us for a Holt St, Birmingham B7 4BB and you may ﬁnd yourself with unanswered of large multinational corporations – how can three fundamental areas:
current situation. fabulous night of entertainment while questions and nowhere to turn. Directing a you make sure you are on top of this? Business structure and law
Speakers will pay particular attention to the supporting the Warwickshire-Northamptonshire IoD West Midlands is a media partner for the Successful Small Business from the IoD will • Do you know what lies behind your • understanding your responsibilities
work many company directors need to do to Air Ambulance. Future Gaming & Digital Conference taking support you in improving your business’s success? • legal status of your business
bring their own ﬁnancial planning into line with Our speakers include David Dein, former place at Aston Science Park on Wednesday, performance and ensure you are prepared to deal • What is your source of competitive • the purpose of a board
the latest regulations, and there will be tips on vice-chairman of both Arsenal FC and Simon November 16. successfully with its growth. advantage and how can you keep track of your
how to maximise the impact of your pension Evans, a comedian who is well-known to the The conference will be showcasing cutting- The programme provides a unique competitors? Strategy
contributions . public after numerous appearances on TV edge technologies including everything from opportunity to network with other small • How do you manage the issues when the • developing your strategic thinking
To book: online at http://www.iod.com/ including Michael McIntyre’s Roadshow. online tools and content to computer games and business directors like you, and combines directors are also majority shareholders? • managing risk
home/local-network/west-midlands/events or The event is black tie, and in addition to the mobile products and services. this group learning with your own one-to-one • market analysis
contact Sue Hurrell on 0121 643 1868 or via two named speakers we hope to have a number Minister for Culture, Ed Vaizey MP, is one of session with an experienced executive coach. Who is it for?
Sue.firstname.lastname@example.org of other celebrity guests in attendance. the guest speakers along with llmari Heikkinen We will ensure that you are fully equipped The programme is ideal for smaller Finance
of Google UK. to deal with vital issues surrounding sound • decoding the terminology
businesses who do not necessarily have general
The UK games industry is the second largest ﬁnancial management, strategy and all the legal • your ﬁnancial role
in-house expertise at hand. It will ensure
Capital at work – in the world after the USA, and the West issues that affect you and the running of your • tools to monitor the health of your business
that you have a full understanding of issues
Financial planning for Midlands region has 21 per cent of the UK
It covers all you need to know in ﬁnancial
including liquidity and proﬁtability
surrounding ﬁnance and the impact it has on
• sources of viable ﬁnance and what’s best
your business and will leave you well versed in
business in 2012 As a result the West Midlands is now management, setting strategic plans and This programme provides a platform for those
your role and responsibilities. It will also ensure
Date: Thursday, October 20 regarded as the UK’s hub for games, serious delivering results and the legal issues that affect who wish to take their professional
Time: 0730 - 0930 games and interactive digital media. you. Also included is a two-hour one-to-one “The programme provides a unique development further. Directing a
Price: FREE of charge To attend, register at http://futuregaming. executive coaching session to enable you to Successful Small Business is the
Venue: Loudon Suite, bsp-a.com develop an action plan for the future. opportunity to network with other solution to provide the essential
Birmingham Botanical Gardens, The programme will leave you better small business directors like you, and knowledge you need to build your
Edgbaston, Birmingham B15 3TR equipped to understand both the basics and the business.
complexities of your business and to help you combines this group learning with If you wish to take your
Access to appropriate ﬁnance continues to make more informed decisions about its future. your own one-to-one session with an development further, it is also the
be an issue for IoD membership locally. We Directing a Successful Small Business will perfect foundation to progress to
have therefore asked GE Capital to lead a answer the vital questions for the good health of experienced executive coach...” the next level and gain the IoD
breakfast seminar in October. Its representatives any small business or start-up: Certiﬁcate in Company Direction.
will be looking at various ways that businesses Conference guest speaker: Ed Vaizey MP • How should you as managing director/
owner/ founder spend your time? that you understand how strategic thinking
• How do you make the ﬁrst director works and are able to put together a precise and Want to know more?
appointments during a growth phase? effective business plan. If you are a director of a larger business or
• How do you identify, recruit and manage To ensure that the content and delivery of in the public or third sector, IoD Professional
professional advisers? Directing a Successful Small Business is highly Development has a portfolio of courses
For more details on any events, call Sue Hurrell • When a business grows the issues change appropriate, it is only open to directors or and programmes for all types and size of
and as a consequence the management issues owners of a small business with 0 - 50 organisation. Please contact us on 0207 766
at IoD West Midlands hub on 0121 643 1868 become different – how do you identify these? employees and under £5 million turnover. 2601 to discuss your professional development.
20 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 21
SPECIAL FEATURE: THE OLYMPICS - THE BUSINESS OF SPORT OLYMPICS: LOCAL STARS NEED YOUR SUPPORT
The state of play: The Olympic Park takes shape, with (inset) an artist’s impression of the stadium
by John Rider Support local sports stars
– and boost your proﬁle
OVER the past couple of years IoD West DO YOU want to support some of our local hopefuls
Midlands has contained features on the build- in the run-up to the Olympic Games?
up to the Olympics in 2012, stressing the There are a number
signiﬁcant business angle to be pursued. of stars who are looking
I’m pleased to note that the West Midlands for support as they enter
has done pretty well in winning business. the crucial last 12 months
A recent highlight was a fantastic contract before the 2012 Olympics.
win for Premier Sheet Metal from Coventry, Haslehursts is one such
who will be manufacturing the London 2012 company. The leading
Olympic Torch - congratulations to them. ﬁrm of accountants
New contract opportunities during June and tax advisers from
have again been logged on the Competefor Sutton Coldﬁeld sponsors
website. They are across a wide range of Commonwealth gold
sectors, not only with London 2012, but also medallist Louise Hazel
the Glasgow 2014 Commonwealth Games, (pictured). Louise is one
Rio 2016 Olympics and the Crossrail project. of the country’s top
Signiﬁcantly, London 2012 Ceremonies Ltd is heptathletes and competes
: Is your
now procuring major work packages covering for Birchﬁeld Harriers and
lighting, rigging, props and scenery. Great Britain. She has success at London 2012 ﬁrmly
in her sights.
“We are delighted to be involved with Louise”
said Andrew Haslehurst. “She is a hugely impressive
athlete and individual and, with our help, she can
remain fully focussed on her training schedule.”
Have a look at the proﬁles of these other sports
stars and contact John Rider if you can help.
(Julz), pictured right with
Remember CompeteFor, the online legendary Jamaican sprinter
procurement service, is the place to use for Asafa Powell, is one of the UK’s
opportunities. Check out the AWM website for most promising 110m hurdlers.
further help. During a successful junior career
London 2012 is working towards the he has represented Great Britain
milestone of ‘One year to Go’ on 27 July. I’m at World and European U20
sure many of you joined in the scramble for Championships and England at
tickets and I hope you managed to get your senior level. After a short break
hands on some, particularly with most events from the sport, to complete a
now sold out – I failed miserably with my bid! Law degree at the University
“We are very lucky to be partners of Birmingham of Birmingham, he has aims of
City Council, which has the foresight and drive to establishing himself as a major
championship medal contender
CSP ready to deliver sports legacy
attract so many globally recognised events...” in the senior Great Britain team.
changing the way we operate. More in the Community Games initiative Susie Gilbert
By John Rider commercial, but still supported by and in the West Midlands. Supported by Susie has already established herself as a key part of
Olympic milestones: Key dates to watch out for working closely with Sport England, the Legacy Trust UK, the Community Team GB’s women’s hockey team, with bronze-medal
AMONG other things, in addition to my local council and other partners, we will Games programme provides free infor- winning performances at the Champions Trophy and
• Olympic Games: 27 July - 12 August • 10,500 Olympic athletes and
duties as Chairman of IoD West Midlands, become more proactive in our approach mation, guidance and support to enable World Cup as well as a further bronze representing
• Paralympic Games: 29 August - 4,200 Paralympic athletes
I am Chairman of the Birmingham County to our role. you to stage your own games and bring England at the Commonwealth Games.
Sports and Physical Activity Partnership 9 Sept • 20,000 press and media We have 12 months to go to the the inspiration of London 2012 to your Her current club is University of Birmingham, and
– known as Birmingham CSP. • Torch Relay starts: 18 May 2012 • 8 million Olympics and 2 million tickets Olympics and have a role with partners doorstep. Visit www.communitygames. she is hoping that another excellent season will see her
Funded by Sport England, there are 49 • 26 Olympic and 20 Paralympic sports • Over 4 billion television audience to ensure the legacy from 2012 is org.uk for a free toolkit. cement her place in Team GB’s midﬁeld.
CSPs across England and they exist to drive secured. London won the games on the Other initiatives to watch out for
up participation and widen access to sport promise of what the UK would do for include Sportmakers, a programme Steve Price
and physical activity. We get involved in professional clubs, media and business. that raise the proﬁle of our region and help to youngsters in sport. We must deliver on to encourage volunteering in sport, Steve is currently on track to join the GB rowing
club development and the encouragement of At present, the organisation is largely attract inward investment. that promise. and Sportivate to motivate young squad with his eyes ﬁrmly set on the 2012 Olympic
coaching and volunteering. We give funding anonymous but acts as a vital link between As an example, next year we will be hosting Exciting times – challenging times people between the ages of 14-25 to Games. He trains with the World Class Start
advice, support facility development and help many organisations, working in partnership to the USA and Jamaican athletes in separate – times that need the support of every participate. programme (WCS), a high performance programme
all the major governing bodies of sport to make things happen. It’s very rewarding work training camps in the city in the run-up to the organisation that values sport and the We will also be developing a number established with funding from the Lottery Sports Fund.
achieve their aims locally. and participation in Birmingham is steadily start of the Games themselves. CSR opportunities that exist. of forums within the new CSP to During training he is frequently exceeding targets
Our partners include: universities, colleges, increasing – unlike some other major cities. We Things are changing though: the partnership So do you want to get involved with discuss the way forward. Interested and goals set by his coach and is currently just 0.3%
schools, the local authority, the police, are very lucky to be partners of Birmingham is currently hosted by Birmingham City a local CSP? I can point you in the parties please make contact with me at off the small, and much respected top group in the
voluntary groups, the national governing bodies City Council, which has the foresight and drive Council but we will be creating an incorporated right direction... John@kinver.plus.com or call me on programme. It’s clear Steve’s ﬁtness, inner strength
of sport, the NHS, sports clubs, disability sport, to attract so many globally recognised events Community Interest Company (CIC) and For starters get your teams involved 07867 785350. and skills are making coaches and selectors take note.
22 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 23
YDF CELEBRATES SECOND ANNIVERSARY NAT WEST SUPPORT FOR BUSINESS
YDF can be the inspiration you Buoyant franchise industry
need says chairman Paul
shakes off recession with
record £12.4 billion turnover
THIS NOVEMBER the Young Directors’ both organisations. deliver sustainable growth.
Forum (YDF) in Herefordshire and “We have similar objectives and it makes Paul, a chartered accountant, insolvency
Worcestershire (H&W YDF) will celebrate its absolute sense for us to work together to practitioner and corporate ﬁnancier, said: “I
second anniversary. develop networking events for our future was amazed to see again and again how many
H&W YDF chairman Paul Spires, who business leaders in Herefordshire and professionals simply muddled through with
is managing director of Inspire Business Worcestershire.” their business development or sales efforts.
Development, said: “I would like to thank The YDF management committee works on They qualiﬁed and followed a scattergun • Franchise employment rises despite a UK GDP growth rate of only 9.4 will play an important role in ﬁnancing
everyone on our committee and the tremendous behalf of the young directors approach.” per cent in the same period. further industry growth.”
support of our event sponsors during our ﬁrst to develop events for the During Paul’s several years at Catalyst,
to over half a million The number of franchise systems Four out of ﬁve surveyed say being
year. network. This committee is he experienced ﬁrst-hand how an effective • Majority claim franchise model operating in the UK has grown to 897 part of the franchise model offers them
“We have created a genuine unique network made up of a diverse mix business development process can drive offers a competitive advantage over the past year, increasing the number a competitive advantage over similar
for connecting and developing aspiring leaders of representatives from massive success and he is now passionately of franchise business units to 36,900. businesses that aren’t. Appearing to be a
in the region and I am extremely excited about industry, the professions assisting some of the leading law and • Franchising worth £1.1bn to An extra 56,000 jobs have been created, larger business, standardised products/
taking things to the next level in the year and other businesses and accounting ﬁrms in the region. the West Midlands economy taking total employment in the sector to services and quality expectation were
ahead”. a number of events are Paul believes that sitting back and waiting 521,000. cited as the three main advantages.
The diverse mixture of events have organised throughout the year. for work to roll in is no longer an Franchising is also helping to drive Franchisors also see better prospects for
included opportunities to hear about the With future events planned option. AS THE UK looks to its businesses international trade. Around a third of UK themselves than the rest of the economy,
secrets of business success from some of ranging from informal “Inspire is about inspiring to lead the way to recovery, there are franchisors have units located outside with 75 per cent expecting improvements
leading businesses in the region, including meet-and-greet sessions conﬁdence in people to go welcome signs of growth in the latest of the UK; additionally, 38 per cent of for their business over the next year while
Worcester Warriors Rugby Club, multinationals to lectures on interesting out and win new business”, survey by NatWest and the British domestic-only franchises plan to expand only 31 per cent expect the economy to
Mazak, Kerry Ingredients & Flavours, Bosch topics and tours of he said. Franchise Association (bfa). abroad. pick up.
Thermotechnology and Joy Mining, and business premises “It is a win-win scenario. Throughout 2010 franchising has Peter Ibbetson, Chairman, Small Brian Smart, Director General of the
entrepreneurial businesses such as Magic and facilities, the Giving staff the tools and further increased turnover by £600 Business, NatWest, said: “With 87 per bfa, said: “Yet again franchising has
Whiteboard and Muddy Boots, as featured on network will continue techniques they require Growing business: million (+5 per cent) to £12.4 billion. cent of franchisors planning to expand demonstrated its inherent tenacity and
BBC TV. to provide members will make them more Crowds of would-be Franchising accounts for a turnover in the year ahead, we’re already seeing stability, despite a tough climate last
Members also had the opportunity to expand with the support to empowered and the ﬁrm franchisees at the of approximately £1.1bn in the West strong demand for our recently launched year. This means many more sustainable
their skills through advanced media training form lasting business will win more work.” British Franchise Midlands. Since 2006, the sector’s £100m franchise fund. business start-ups and jobs have been
(MTM), lessons on director’s duties and connections and an What sets Inspire Association turnover, and number of franchise “We bank more franchise businesses created by ethical franchising – further
responsibilities (Harrison Clark) and economics arena for sharing ideas apart from other training exhibition systems, have both grown by 15 per cent, than anyone else so our discounted loans helping the UK economy to get back on
updates (Clydesdale Bank) in addition to more and best practice. providers, said Paul, is its feet”.
informal social events. It has also been a its focus on delivering The franchise model is becoming an
The H&W YDF was set up in conjunction massive year of change sustainable change, through increasingly attractive option for those
with the Herefordshire and Worcestershire for Paul, who during positively changing people’s looking to run a business for the ﬁrst
Chamber of Commerce and a number of other 2010 founded his own behaviour and mindset, time. Two-thirds of franchise businesses
leading businesses/organisations to provide bespoke training and as well as sharing a proven trading for fewer than two years reported
networking and development opportunities for structured coaching method for success. to make a proﬁt. Average start-up costs
the future business leaders in the two counties. business, Inspire also reduced for a second year to £46,600.
Helen King, business development manager Business Development For more information about the While nine out of 10 franchisees
at Herefordshire and Worcestershire Chamber (www.inspirebd.co.uk), to H&W YDF, please contact Paul remain proﬁtable, conﬁdence may have
of Commerce said: “The partnership with the assist professional services Spires at paulspires@inspirebd. taken a dent for some as one in eight
IoD has been very productive and fruitful for ﬁrms win more business and co.uk. rely on the public sector for over 90 per
cent of sales – proving the industry is not
totally immune to the recent economic
Leadership & Management Advisory Service Businesses can talk to the NatWest
dedicated franchise team on
offers funding help for SMEs 0800 092 9117,
Typetalk 18001 0800 092 9117, or see
for information on accessing discounted
The Leadership and Management Advisory The service is delivered by EMB Ltd on organisations must also be able to lending through their £100M franchise
Service is offering up to £1,000 to an SME behalf of the Skills Funding Agency. demonstrate growth or growth potential. fund.
or social enterprise which is looking to
develop the skills of its senior leaders
through external training and which meet
Organisations which employ fewer
Want to know more?
This is an ideal opportunity to tap into an
Since 2006, the sector’s turnover, and the number of Security may be required.
certain eligibility criteria. than 250 full-time but have at least one excellent funding support package while franchise systems, have both grown by 15 per cent... despite Product fees may apply.
employee in addition to the eligible improving your senior leadership skill set. a UK GDP growth rate of only 9.4 per cent...” Over 18s only.
Funding must be matched on a pound- beneﬁciary
for-pound basis and must be deployed to Beneﬁciaries must be the owner/MD/ Contact EMB Ltd on 0845 894 8969
support the leadership and management CEO of a business or social enterprise and ask for details of the Leadership &
skills of the MD/CEO or senior manager. if it employs 50 people or less. Eligible Management Advisory Service.
ANY PROPERTY USED AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU
DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR OTHER DEBT SECURED ON IT
24 IoD West Midlands Summer 2011 Summer 2011 IoD West Midlands 25
LEGAL MATTERS: AGENCY WORKERS DIRECTIVE TRAVEL MATTERS with CHILTERN RAILWAYS
Key change to
DESPITE THE Coalition Government’s
commitment to cutting red tape, the Agency
Workers Regulations 2010 (AWR) are something
which many businesses cannot avoid and
therefore must pay close attention to.
Implementing the Agency Workers Directive,
they create a simple concept – if agency workers
are in an assignment for more than 12 weeks,
status needs your Chiltern Railways Mainline to transform
they will be entitled to the same basic working
terms and conditions as they would have had if
they had been employed directly by the company.
Along with this, agency workers from day one
will immediately be able to access information
and access other beneﬁts which might at
the moment only be enjoyed by permanent
full attention travel to London for West Midlands
employees (see box below).
Impact The Agency Workers Regulations 2010 will be OVER £400 MILLION has been invested
in the Chiltern Railways franchise since
Although the AWRs became law 18 months implemented in the UK on 1 October 2011. Here 1996, with new trains and the
ago, the Government has since consulted widely Fergal Dowling, Employment Partner at the revitalisation of Birmingham Moor Street
on the many practical issues in relation to their Station.
implementation and impact on business. Birmingham ofﬁce of Irwin Mitchell, explains what Last month, Chiltern Railways was
The process, which was led by the Department the regulations will mean for business also named the most punctual in the West
for Business, Innovation & Skills (BIS) Midlands region, with 94.5% of trains
combined public consultation with more private running on time.
and industry speciﬁc input, leading And now the service is going to
to the publication of a ﬁrst draft not if it relates only to must be aware that a worker can complete their improve once again. The Chiltern
followed by further consultation, New rights for corporate performance. 12-week qualifying period even if there is up to a Railways’ new Mainline service to
ending with the guidance document agency workers I am carefully and 28-week break due to sickness or injury during it. London will run every 30 minutes, and
which was published in May. ‘Day 1’ Rights
purposefully avoiding Other scenarios where the qualifying ‘clock’ the fastest train takes just 90 minutes to
What has emerged is a thorough Access to Facilities, the use of ‘equality’ will pause and then continue to tick once the reach the capital. The faster journey times
but practical and readable guidance - Canteen or related expressions. employee returns to work include closure of the are made possible thanks to a £250
note which any business involved in - Crèche Although the Directive, business during a holiday break or as a result of million investment to upgrade the rail
providing agency workers, or using - Toilet / shower the Regulations industrial action. route from Moor Street Station in
them should examine closely. I say - Common room and the Guidance In the case of a member of staff taking leave Birmingham to Marylebone Station in
this not only because Irwin Mitchell’s - Waiting room Note all refer to the for pregnancy, childbirth or maternity, the 12 central London. These services will and trains will stop at fewer stations For car drivers, the easiest station to
National Head of Employment, Tom - Mother & baby room word, it is important weeks will continue to build even if they are provide business travellers currently en route, with many running non-stop access the Mainline service will often be
Flanagan, helped BIS draft the note, - Prayer room not to confuse off. Generally, apart from these exceptions, the reliant on the expensive and crowded between Banbury and London. Warwick Parkway. This is a dedicated
Access to job vacancies
but because there are some serious these Regulations time will start again if there is a break of over six services from Birmingham New Street to Thomas Ableman, Director of Chiltern park-and-ride hub, opened 10 years ago
implications if they are ignored. with concepts of weeks. Euston with a fast new route to the Railways said: “We believe that the speciﬁcally to provide a fast link to
discrimination and equal pay. Here at Irwin Mitchell, we believe many capital. business community in Birmingham London from the M40 motorway.
Areas of Concern: In particular, businesses do not need to have a businesses which use agency staff have not yet In addition to much shorter journey deserve more options for good value, fast Located adjacent to junction 15, this
‘comparator’ in order to identify the appropriate taken all the necessary steps to prepare for these times, several peak services on the travel into London and we want to make station will have non-stop trains to
Pay / Bonuses / Comparator terms. If there is adequate objective evidence, Regulations, while the agency ‘community’ is Chiltern Mainline will use ‘intercity’- commuting with us the only option that London for the ﬁrst time, with the fastest
There’s not enough space in this article to that will be sufﬁcient. If there happens to be a very well organised. style trains offering a business-focused makes business sense.” taking just 71 minutes.
cover all aspects of BIS’s guidance, but there are comparator (as deﬁned) then the employer will It is worth engaging early with your usual travel experience, including comfortable, Chiltern Mainline services will run The company also recently launched
a few areas that are worth touching on in more be deemed to have satisﬁed the requirement of agencies in order to manage jointly the issues wide seats, power sockets, plenty of table from Birmingham Moor Street station, in another beneﬁt for its Mainline
detail here – particularly those where we know providing the same basic working terms and arising, particularly the need for information seats and wiﬁ. These trains have been the heart of Birmingham. This station has passengers, an integrated mobile ticketing
there is concern in the corporate community. conditions. ﬂow between you about the relevant pay and designed to make working on the move a recently been transformed through a system that enables passengers to buy,
It is, for example, worth clarifying what In other words, a comparator is just another conditions and the need to review your contracts, pleasure. £25m renovation and is now an oasis of receive and validate tickets through an
exactly is meant by the ‘same working terms and piece of evidence, which might be an important to help ensure joint compliance and appropriate The good news is that power sockets calm in the centre of Birmingham. It’s app on their mobile phone.
conditions’. one if there is little, or no other, evidence. risk-sharing. aren’t just a beneﬁt on the ‘intercity’ style adjacent to the Bull Ring Shopping Thomas Ableman, Marketing Director
They are those terms which are ‘ordinarily There is much that can be done ahead of 1 trains and unlike the route from New Centre. of Chiltern Railways said: “The Chiltern
contained’ in the employment contracts of the Measuring 12 weeks October 2011 – and seeking good professional Street to Euston, every train on the The Mainline service will call at Mainline will reduce journey times
hirer, including basic pay, plus any fee, bonus, advice along with reading the BIS document is Chiltern Mainline will have power Solihull Station in south Birmingham, signiﬁcantly and our app ensures that
commission, holiday pay or overtime, but not Deﬁning the 12-week period is another area an excellent starting point. sockets adjacent to every seat. which was taken under Chiltern Railways passengers spend far less time searching
occupational sick pay and pension payments. where companies using agencies could slip up. In addition to peak-time 90-minute ownership last year as part of the for, queuing, buying and printing tickets.
A bonus will be included as ‘pay’ only if it Due to the irregular nature of temporary work, • For more information, Fergal Dowling can trains, the entire timetable has been preparation for Mainline. Solihull Station Rigorous usability testing means that we
relates to the actual efforts of the worker but this is not always straightforward and companies be contacted on 0870 1500 100. redesigned to make maximum use of the is accessible from much of the south are conﬁdent our app is simple and easy
upgraded infrastructure, making Birmingham area, and will have a fastest to use for all passengers and we are
travelling as convenient as possible for peak journey time to London Marylebone delighted to have developed this industry
customers. Journey times for fast trains of just 82 minutes. Throughout the day, ﬁrst by making ticketing faster at a time
About Irwin Mitchell throughout the day will be reduced from fast trains will take just 92 minutes to when we’re also doing the same to our
around 2hrs 5 mins to just 1hr 40mins reach London. trains.”
IRWIN MITCHELL is one of the largest a consulting ofﬁce in Leicester and two in (BITC) Corporate Responsibility Index.
law ﬁrms and the leading personal injury Spain. See www.irwinmitchell.com
practice in the UK. The ﬁrm employs The ﬁrm was ranked in the Top 50 for more details. * For more information about your new Mainline to London, visit:
around 2,100 staff and more than 100 litigators in the world by The Lawyer
partners helping over 200,000 clients a magazine and in 2010 was named as one of
year. There are ofﬁces in Birmingham, the leading companies in the country for * For train times, real time arrivals, departures and station
Glasgow, Leeds, London, Manchester, commitment to local communities in the
Newcastle, Bristol and Shefﬁeld as well as prestigious Business in the Community’s information on your mobile visit: m.chilternrailways.co.uk
26 IoD West Midlands Summer 2011
BUSINESS ADVICE: EFFICIENCY COUNTS
As the economic downturn
continues to bite, most businesses
are trying to maximise proﬁt by
increasing sales and driving down
costs. Here, experts at solicitors
Wright Hassall look at ways that
organisations can save money
throughout their operations.
Reducing your people costs
Over the last two years many businesses have
tried to cap or reduce their people costs, by
introducing pay freezes, not replacing leavers
or retirees, putting their workforce on reduced
working hours or making redundancies.
Wright Hassall has a number of cash
creative opportunities called ‘Wright Solutions’
which will beneﬁt most businesses, from
Driving down costs -
SMEs to plcs. These range from a workforce
which has an employee contributory pension
scheme, discount arrangements for company`s
goods,company car or cash alternatives and
is your business saving
mobile workers. C
Faced with a rising cost base and signiﬁcant
wage bill, many employers are keen to explore M
ways to improve their cost competitiveness
all the money it can?
without reducing the size of their workforce.
One area where businesses can save money CM
is by considering their employment tax costs MY
through salary sacriﬁce arrangements. The
arrangement is a simple concept which involves the transport sector, this level of year-on-year than conﬂicts with their brand and reputation. CY
using a salary exchange mechanism where less saving cannot be ignored.” “Recovery improves considerably when a law CMY
tax and National Insurance is paid as a result. ﬁrm takes over your collections as the debt is
The arrangement is approved by HMRC but Cash is king taken far more seriously. Without getting into K
needs buy-in from the workforce. A recent survey by the Federation of Small expensive litigation, we ﬁnd that people pay
Businesses found that 73% of UK businesses more quickly.
An opportunity to save up to £1,200 per have been paid late in the last year, which has “As we get paid on the cash we collect,
annum per mobile worker a knock-on effect on how quickly they can pay there is no real risk to any business to try this
Where you have workers who are out for their own suppliers. Customers paying late can approach and see if it works for them”.
over ﬁve or ten continuous hours per day, you be a real headache and driving forward cash There are a range of collection strategies
can introduce a HMRC-approved allowance of collection while protecting your reputation and available to businesses chasing payment and it
either £5 or £10, depending on the numbers of business relationships can be a tricky balance. is all about ﬁnding the one that suits your style
hours worked. Research by the debt recovery team at Wright of operation. But regardless of the approach you
The employee’s gross salary is reduced Hassall has found that payment rates improve adopt, make sure it is pro-active and that you are
by this tax-free allowance. Not only do the when a third party takes over a business’s picking up the phone as soon as you have the
employees save money, but the employer collections activity. slightest inkling of a problem.
does too. Many employers share the savings IoD member and debt recovery partner Phil
among their wider workforce using this cash Wilding explains “Many businesses have neither Want to know more?
pot as a replacement for salary increases which the time nor the resource to invest in chasing If you would like to talk to one of the team
they could not afford in the current climate. debt but they need to get the cash in. By sending at Wright Hassall about how they could help
Other businesses see these savings as a great their debts to us, they can be conﬁdent that we your business to save money, call
opportunity to fund future pension provision will deal with their debtors fairly, following Vikki Whittemore on 01926 880747 or email
ahead of the 2012 pension rule changes. all the latest OFT guidelines and Treating email@example.com.
Whatever an employer chooses to do, the Customers Fairly best practice. Vikki can arrange for a free of charge, no
savings can be considerable – and are ongoing Gill Payne, portfolio management and obligation consultation with the right people
with no further costs to the business. The collections partner explains: “We agree a to help your business.
mobile allowance arrangements work well for collections strategy upfront which each business For more information on Wright Hassall
many businesses with a mobile workforce: feels comfortable with and which supports rather visit www.wrighthassall.co.uk
transport and logistics companies, service and
maintenance engineers, construction workers,
delivery drivers and sales teams.
Recently, Wright Hassall’s employment
Many businesses have neither the time nor the
tax team introduced a mobile allowance to a
Birmingham-based SME transport business.
Tax Director Alan Darby explains: “We were
able to generate savings of over £75,000 for the
resource to invest in chasing debt but they need to
get the cash in. By sending their debts to us, they can
be conﬁdent that we will deal with their debtors fairly
business. Given how tight margins are within IoD member and debt recovery partner Phil Wilding
28 IoD West Midlands Summer 2011
RECRUITMENT MATTERS: with KEY PERSONNEL
The changing face CRISIS APPEAL
Mary Hendry, MD of independent recruitment consultancy Key Personnel,
Across East Africa thousands
explains how video CV technology is helping employers to streamline the
early stages of recruitment, saving valuable time (and money).
of people are living through
THE RECESSION and its effect on the requirements. genuinely powerful and accurate insight
the worst drought in 60 years
jobs market has led to a signiﬁcant increase But at Key Personnel we are ﬁnding into their achievements.
in applicants for almost all job vacancies, that we can deliver an increasingly time Feedback from clients on the compliance
placing pressure on employers to sift
through an ever-growing pile of CVs and
– and cost – effective solution through our
state-of-the-art video CV technology. We
element – the work permits, qualiﬁcations,
certiﬁcates and references – has been Lack of food and severe
application forms. invested in the video CV platform at the hugely positive as it gives potential
In tandem with the recession has been a
huge increase in the tools available to both
end of 2010 and it has truly been a breath
of fresh air, enabling us to transform the
employers the conﬁdence, from the
outset, that a candidate’s references and
malnutrition are affecting
employers and candidates alike; who could
have foreseen the impact of technology
traditional black and white CV format that
has dominated the recruitment market for
qualiﬁcations are exactly as they say they
are and that there’ll be no nasty surprises families and children across
and social media on the market place? decades. We can deliver powerful candidate further down the line!
LinkedIn, Facebook and Twitter are all key
players, with more information available
CVs that allow a busy recruiter to very
quickly see an individual’s skills, attributes,
And video CV most deﬁnitely ‘ticks the
box’ for Generation Y!
Somalia, Ethiopia, Kenya
than ever before.
This social media boom is led ﬁrmly by
abilities, experience, career and educational
history. And each video CV has its own
The internet and new technology are
revolutionising the recruitment industry and beyond, and the Photo: Jenny Vaughan for Mercy Corps
Generation Y, which, with its population
born in the mid-1980s onwards, represents
unique URL so you don’t end up with a
huge pile of documents.
and giving employers a far better chance
of quickly ﬁnding the right candidate. We situation is growing worse.
the fastest-growing segment of today’s Each candidate has the chance to record are conﬁdent that our video CV technology
workforce. Connected 24/7, Generation Y a short video clip, which is, effectively, will become an essential tool in the early
embraces technology and is comfortable
with chatting, transacting and sharing
their pitch for the job. As a recruiter you’ll
know that you can usually tell within the
stages of candidate selection. Video CV is
available free of charge to both clients and
Please give what you can today to help families in need recover.
online.We ignore them at our peril! ﬁrst few minutes of an interview if the candidates. • Online at www.mercycorps.org.uk
So where does the role of the recruitment candidate is suitable for the job. With video
consultant come in if clients and candidates CV you get that ﬁrst impression just a • By phone on 0800 066 5766 (24 hours)
can communicate directly via online little more quickly and the video gives an Want to know more?
networks? insight into hard-to-quantify attributes such • By texting ‘TAKE10 £10’ to 70070 to donate £10
You could say we are biased, but we as enthusiasm, conﬁdence and attitude. At To ﬁnd out more please contact me on
believe that the value of a good recruitment Key, we have always gone the extra mile to 0121 233 2335 or maryhendry@ • By post using the coupon below
consultant has never been higher. With up ensure candidates have the right skills to do keypersonnel.co.uk. You can also visit
to 70 per cent more candidates applying the job technically, but also that they have our website at www.keypersonnel.co.uk.
for some of our current ofﬁce and the right attitude – you can teach skills,
administrative roles, it’s crucial to be able you can’t teach attitude. Video CV gives
PLEASE GIVE NOW
to rely on an accurate, professional and an insight into personality and attitude
insightful early-stage ﬁltering process. in a way that a paper CV simply can’t Title __________Forename________________________________________ Surname ________________________________________________
It’s expensive to recruit good people; we achieve. Address ________________________________________________________________________________________________________________
all appreciate that. But it’s even more Whilst the video element gives
expensive to recruit the WRONG people, an insight into the candidate’s Postcode ______________________________________________________ Email ___________________________________________________
not to mention a time-consuming and personality and aptitude for the Here is my Recovery Gift of: £25 £40 £60 My own amount: £_________
unwelcome distraction. role, the scope of the technology
A good recruitment consultancy will also ensures we can take care Please make your cheque/postal order payable to Mercy Corps
manage the rejection process for you, of a vast raft of compliance at a
ensuring that applicants are treated fairly, very early stage. We check and
communications are speedy and that your upload candidates’ certiﬁcates, OR debit my: Mastercard Visa/Switch Amex Maestro (please tick)
brand and reputation are protected. qualiﬁcations, references and any Card number:
Your recruitment specialists can also samples of their past work. Not
help you to manage the increase in all candidates are good at selling Valid from: Expiry Date: Security Date: Issue No: (if applicable)______
applications and ﬁlter out candidates by themselves and their achievements, Signature: _____________________________________________________ Date: ________________________________
adding in extra stages to the application which can mean that excellent people
process (aptitude testing, for example), are sometimes overlooked. Please send this completed form to: Mercy Corps, Freepost RSAE-ZBYA-LRZH, Edinburgh EH9 1NJ
or creating additional application Video CV gives a Gift Aid Declaration: Please tick to enable Mercy Corps to claim the tax back on your gift
I wish Mercy Corps to reclaim tax on this, all donations I have made in the past four years and on all donations I make hereafter (You must be a UK income
tax/capital gains taxpayer and the tax you pay exceeds the amount Mercy Corps will claim)
Video CV gives a genuinely powerful and accurate insight Your gift will be used as you designate. However, if we cannot carry out a project as planned, or if a project becomes overfunded, contributions will go to
into candidates’ achievements... feedback from clients other similar programmes that help families and children in need.
on the compliance element has been hugely positive... Registered Charity Number SC030289 Company Registration number: 208829 CODE: IOD 18/7
and it most deﬁnitely ‘ticks the box’ for Generation Y!
30 IoD West Midlands Summer 2011
IOD MEMBERSHIP SERVICES
Don’t google it – IAS it
IT MAY NOT BE an obvious cornerstone of impact on their own ability to pay creditor service providers obsolete. But as many
business success, but at one time or another, invoices. directors have discovered, ‘Googling’ generic
access to business information on issues “In the summer of 2008 as the crisis was issues simply leads to information overload,
like ﬁnance, employment law and corporate unfolding, the number of enquiries rose while searching for speciﬁc information has
governance will have served as a lifeline for sharply,” says Anna Burmajster, head of the become far too time-consuming.
most directors. IAS. “Members wanted more information IoD member Fiona Severs runs a
And with changes in the economic climate, and support on pertinent topics. The increase recruitment agency in London, placing legal
many directors have found that information in mergers and acquisitions information professionals into ﬂexible, part-time and ﬁxed-
can be more valuable than ever for business
As the economic slowdown that began in
requests reﬂects business thinking at a time
of uncertainty, with people seeing strength
in numbers and the beneﬁts of building
term contracts. In the current climate, these
options are increasingly ﬁnding favour with
2008 turned into recession, the number of alliances.” Fiona, keen to promote the beneﬁts of a
members’ enquiries to the IoD’s Information Career development was another frequent ﬂexible approach to employment to a broader
and Advisory Service (IAS) rose, and were topic for information requests, with individual client base, regularly posts blogs about the
increasingly focused on issues such as members having to consider their own position subject on her website. The problem, she
insolvency and debt collection, raising ﬁnance, in an organisation. says, is that because most of her time is spent
mergers and acquisitions, employment terms “Employment-related issues, always a staple running the business, she doesn’t have time to
and conditions and redundancy strategies. feature of information requests, have also do the research needed to produce articles that
Directors anticipating a trading loss in the changed this year, with directors now more are accurate and up to date.
current year wanted to know whether this concerned about how to deal with stress and “The IAS, on the other hand, has access to
could be taken into account for payments sickness-related absence among employees,” databases and subscription services that I don’t
of corporation tax. Some members wanted says Burmajster. have, and they have skilled researchers who
advice on the prospect of their contract being Of course, the answers to many of these can source the information I need quickly,”
terminated, or needed information on their pressing questions and business concerns can she says. “This allows me to prepare the blog
options as their jobs came under threat. Others be found on the internet, a phenomenon once articles without it impacting on my ability to
were concerned about late payments and the predicted to render many business information run the business.”
New members to the IoD
The following have joined the IoD in the West Midlands Mark Horgan, Director, Morrison Edwards Insurance Services Ltd
in the last quarter: Sophie Howe, Director, Comtec Translations Ltd
Mohammed Hussain, MD, Mobile Fun Ltd
Colin Adams, Partner, Creative Action Agency LLP Matthew Jones, Operations Director, Intagy Group Ltd
Amanda Allen, Partner, Willowbrook Advisory LLP Stuart Kelly, Director, Bank of Ireland
Amir Ali, Director, Highcourt Enforcement Group Ltd Ian King, Finance Director, Norman King Investments Ltd
George Andrews, Director, Nuclear Engineering Group Ltd Mark Langton, Director, Unidrug Distribution Group Ltd
Dean Attwell, MD, Oakland International Ltd David Mellor
Janet Baker, Non Exec Director, HM Treasury Kevin Meyer, Director, Capitus Ltd
Richard Barrett, MD, Proﬁt Plus Consulting Ltd Ian Millard, MD, Morrison Edwards Insurance Services Ltd
Vincent Bastin, Consulate of Belgian, Belgian Embassy Ian Morris, Director, Key Systems Out of Home Software Ltd
Karen Battersby, Director, Central Law Training Ltd Mohammed Nawaz, Director, Help Organisation Ltd
Stephen Beck, NED, Solihull NHS Care Trust
Christopher Bill, Finance Direcctor, Nuclear Engineering Group Ltd
Richard Noble, CEO, The Leadership Trust (Training) Ltd
Tracey O’Brien, Director, Birmingham Voluntary Service
Birmingham Moor Street
Nigel Birch, University of Wolverhampton Kevin O’Rourke, MD, Acorn Environmental Management Group Ltd to London Marylebone
Dan Birks, Sales & Marketing Director, extrinsic Dr Steven Parissien, Director, Compton Verney Ltd
David Bochenski, Partner, Brandan Blake Wealth Protection Andrew Perry, Director, Unipart Security Solutions Ltd from just 90 minutes.
Chris Boulton, MD, Boulton Associates Ltd John Peters, Director, NED Solutions
The new Chiltern Railways Mainline service
Stephen Breen, Director, Bank of Ireland Richard Pilling, Director, Oracle
Martyn Bridges, Marketing Director, Bosch Thermotechnology Ltd Douglas Rankin, Director, Interpower Induction Europe launches on the 5 September bringing you Service starts
Alan Brooks, MD, ACS IT UK Ltd Ann Rivera, Director, Trident Housing Association 20% faster journey times and great value
Andy Coleyshaw, MD, Computeach Int Ltd Richard Rose, Director, The C10 Partnership Ltd fares from just £5 one way. With free WiFi,
Dr Sarendra Dhushyanthan, Director, WNAA
Jonathan Eaton, Operations Director, Horiba Instruments Ltd
Simon Rose, Nato
Dominic Sears, MD, Suttongate Consultancy more tables and plug points, and services 2011
Mark Fletcher, Finance Director, Alternative Parcels Company Ltd Eileen Schoﬁeld, Managing Partner, Schoﬁeld Associates from Solihull and Warwick Parkway,
Madeline Goold, Professional Practitioner, Madeline Goold Alan Sherwin, MD, Altecnic Ltd you really can enjoy more on Mainline.
Noel Grace, Finance Director, Trident Housing Association Iain Shorthouse, Director, Maes Howe Communications
Anita Grady, Operations Director, Artic Circle Ltd Simon Smith, Executive, ALICO
Julie Harrington, Operations Director, Northern Racing Ltd Etienne Strauss, MD, Capex Procurement
Gavin Hartley, Operations Director, Hertel UK Ltd Elizabeth Strama, MD, Alchemy Advance Ltd
Mike Hawe, Managing Director, Nuclear Engineering Group Ltd Steve Urry, Director, Intech Process Ltd
Helena Hogarth, Director, Hogarths Hotel Thomas Wedgwood, Director, Newton Europe Ltd
Simon Homer, Sales & Marketing Director, Powakaddy Group Ltd Judith Wilson, Finance Director, Capacity Builders UK Ltd
Chris Hopkirk, Sales & Marketing Director, ASG Services Ltd Raman Yahaya, Commercial Director, Amdac Carmichael Ltd chilternrailways.co.uk/mainline
IoD West Mids 01-32.indd 1 12/7/11 11:43:56