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									                                          CURRICULUM VITAE

Personal details

Name:                  Manon Verbruggen
Location:              Dublin, Ireland
Nationality:           Dutch
Profile on Proz.com:   http://www.proz.com/translator/1100474

Languages

Dutch and English (fluent)
Italian (intermediate level)

Employment history

December 2009 –
Freelance translation/editing/QM/localisation work; English-Dutch/Dutch-English; total experience of 5 years:
3 years as an in-house translator in the financial sector, see previous job
2 years as a full-time, self-employed freelance linguist for various agencies across the world
Specialisations are in marketing, business/HR/legal and finance.
    - Marketing through on-going freelance translation work. End-clients are leading companies in soft drink,
        home furnishing, hair products and spirits industry (clients are confidential).
    - Business/HR/legal through on-going freelance work. End-clients are major players in several industries,
        including the medical industry. Keywords: Corporate Governance, Anti-Bribery, Whistleblowing, Code of
        Conduct, Anti-Corruption, Hospitality, Gifts, Ethics
    - Finance through 7 years of practical experience and 5 years of freelance translation work.
        Areas of expertise include investments, insurance and banking.

May 2006 – August 2009
Where:         Hansard Europe Limited; Life Assurance company in Dublin, Ireland
Department: HEL Policy Servicing/HEL New Business
Role:          In-house Linguist for Dutch and Flemish market: (May 2006 – Aug 2009)
               Policy Servicing Senior Administrator/Replacement Manager: (Sep 2007 – Aug 2009)
               New Business Administrator (May 2006-Sep 2007)
Responsibilities:
       In-house Linguist for Dutch and Flemish market
                Interpreting, translating, proofreading and handling all incoming and outgoing Dutch-related
                   queries from clients, brokers and management by phone, email or post
       Policy Servicing Senior Administrator/Replacement Manager
                replacing Team Manager; organising and improving efficiency of workflow for the Policy
                   Servicing Team
                authorising policy certificates and claims, handling complaints, interviewing candidates
                processing death claims, surrenders and withdrawals from clients and brokers
       New Business administrator
                processing new applications and queries, applying procedures for outstanding requirements
        In general
                applying KYC, compliance and anti-money laundering procedures

August 2004 - December 2005
Where:         CVB Bank; Bank in ‘s-Hertogenbosch, the Netherlands
Department: Client and Account Control
Role:          Commercial administrator
                checking intermediaries on compliance, KYC and anti-money laundering
                handling accounts under supervision, e.g. mental illness, death claims, bankruptcy
                  (dealing with notaries/guardians/pledgees/solicitors)
                processing new investments portfolios and general client requests

February 2004 - June 2004
Where:        SNS Bank; Bank in ‘s-Hertogenbosch, the Netherlands
Department: Investment and Securities
Role:         Investment Portfolio Administrator
               checking , processing and updating new investment portfolios and customer data

September 2002 - January 2004
Where:       Van Lanschot Bankiers; Bank in ‘s-Hertogenbosch, the Netherlands
Department: Transactions and Online Payments
Role:        Online Banking Portfolio Administrator/Transactions Administrator
              checking and processing applications for online banking, express transactions, client
                  administration

Further employment history

2001-2002:     IZA ; Health Insurance Company in ‘s-Hertogenbosch, the Netherlands
                       Administration and mail; duration 12 months
2001:          Belastingdienst; Tax Office in ‘s-Hertogenbosch, the Netherlands
                       Administration of tax refund applications; duration 4 months
1998-2000:     BV Everland; Cultural Bar/Club in ‘s-Hertogenbosch, the Netherlands
                       General management and co-ordination of personal and volunteers; managing stage
                       (program, light, sound, bands); bar employee; duration 2 years
1998:          Dizzy Pitch; Art Project in ‘s-Hertogenbosch, the Netherlands
                       Organising and managing project with an artist’s collective called Artis
                       Leading art project with graduates from the Art Academy; duration 6 months
1994-1999:     Various part-time jobs during studies in ‘s-Hertogenbosch, the Netherlands
1990-1994:     LACO BV; Sports Centre in Veghel, the Netherlands
                       Bar employee; duration 4 years
Computer experience

SDL Trados Studio 2009
SDL Passolo 2009
Wordfast Pro and Classic
Word, Excel, PowerPoint, Outlook, Acrobat
Different match-framing, defect-reporting and in-house localisation tools

Education

1996-1998:             CMV; Culturele en Maatschappelijke Vorming
                       Cultural and Social Management Studies (Community Work), 3rd level degree
1993-1995:             MWD; Maatschappelijk Werk en Dienstverlening
                       Social Work and Social Management Studies
1987-1993:             Atheneum and HAVO High school, diploma

Training and courses

2009-2011:             Italian course at Aisling Ireland; intermediate level completed
2007:                  Skillnet International Life Insurance training in Dublin
2005:                  NIBE Rechtwijzer; financial system and law in the Netherlands
2000:                  BHV Bedrijfshulpverlening; first aid for the work place; certificate
1999:                  Sociale Hygiëne; Social management and hygiene in public places; certificate

College work experience

1996-1997:             Stichting Welzijn Vught; Community Work, duration 10 months
1995-1996:             JAC; Jongeren Advies Centrum; youth social work (age 12-18); duration 5 months
1994:                  Rana’s; Cultural Centre, supervision of girl group (age 6-12); duration 4 months

Volunteer work

Sept 2009-Aug 2011     Irish Wildlife Trust; Assisting with management of a nature reserve
Nov 2009-Jan 2011      DSPCA (Dublin Society for Prevention of Cruelty against Animals)
                       Caretaker on Treatment, Cattery and Dog Rehoming Section

								
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