ROGER JOHN JONES
6260 S Lake Dr. #1109 Cudahy WI 53110
Phone: (414) 248-0345
Award winning Fortune 100 Chief Information Officer with extensive experience delivering
increased capabilities and lower costs to all user functions within corporations of all sizes. Have
aggressively delivered enhanced business value; business – technology alignment; and world
class IT organizations to my employers.
I provide consulting services to a variety of industries with a focus on medium sized companies.
My extensive experience in renovating IT organizations across a broad range of industries gives
me a unique insight into both the common and the unique problems and opportunities for my
clients. As an experienced CIO, a business executive, and a technology hobbyist I am positioned
to blend the business, IT management, and underlying IT technologies into winning solutions.
Roger J. Jones Consulting – Milwaukee, WI 2003 to Present
Expert Consultant in healthcare, insurance and manufacturing. My current focus is on services
to small and medium sized businesses. Accomplishments include:
Managed Care Operations Executive for a HMO. Responsibilities include medical
management, care management, pharmacy, discharge planning, PBM relationship, TPA
relationship, Information Technology leadership
Providing employee development coaching to key members of a rapidly expanding
Reduced costs in excess of $100,000 per year for a medium sized business by aligning
their IT availability and backup requirements with appropriate technology;
Evaluated, recommended and assisted in the implement a third party administration
agreement (TPA) for a Medicaid provider;
Supporting the business and technical implementation for a new Medicare Advantage
and Medicare Part “D” (prescription) drug plan for a heath maintenance organization.
SVP & CIO - Fortis Health (Later became Assurant Inc.) – Milwaukee, WI 2001 to 2003
Led information technology for this individual and small group heath insurance unit of the global
Fortis financial services company.
Recruited to turn around non-responsive IT organization and move it to “World Class.”
Responsible for a staff of 275 and an annual budget of approximately $75 million.
Implemented “Enterprise Project Office”, bi-weekly project reviews, project estimating
reviews, and “transparent” project reporting. Substantially improved quality of service,
reduced costs of software and hardware implementations, and shortened time to
completion of IT initiatives.
Implemented formal development methodology and “Rational Rose” process modeling
reducing costs and identifying process re-engineering opportunities.
Revitalized basic IT performance management systems. Established competency based
review system. Instituted tri-annual reviews. Attracted “high performers” and counseled
Developed RFP to outsource $30 million of “in sourced” data center services reducing
costs by $2.5 million per year.
Significantly improved IT monthly expense reporting and forecasting process. Added
capital forecasting and life cycle cost forecasting.
Pioneered heterogeneous server consolidation. Award winning joint project with
Microsoft and Unisys increased reliability at lower total cost of ownership.
Saved the company over $100 million in costs by convincing management to shut down a
runaway business re-engineering project.
Implemented technology to support the company’s first outbound call center.
Created .NET based client application processing facility. Substantially reduced time to
policy issue while greatly increasing quality of underwriting decisions.
Successfully moved 3000 people in 40 states from Windows 95 / Netware / Groupwise
environment to Windows XP / Outlook eliminating 20 positions and reducing costs.
SVP & CIO IBP inc. (was purchased by Tyson after my departure) – Sioux City, IA
1996 to 2001
Responsible for information, communication, and process control systems for this $14+ billion
food company in over 70 plants and 30 other facilities in the United States, Canada, Europe and
Environment included approximately 125 ES/9000, AS/400, RS/6000, and Windows NT servers.
Supported approximately 4,500 on-line users. Managed a staff of 195 full time and 45 consulting
personnel. Voting member of the corporate capital expenditure approval committee.
Implemented new supply chain systems to make possible the company’s first forward
warehouse strategy significantly improving customer service;
Reduced telecommunications costs by over $1.5 million per year;
Operationally integrated IBP Foods within 30 days of acquisition. Integrated Foodbrands
America and Corporate Brand Foods America acquisitions;
Implemented business to business commerce with key customers, suppliers and vendors
reducing lead times and improving profitability;
Member of e-commerce steering committee. Supported www.provisionx.com, a five
company meat and poultry business to business online marketplace;
Introduced auction-based energy procurement reducing plant energy costs;
Enhanced process control systems by including SCADA control layer increasing plant
flexibility and reducing the costs to reprogram the equipment;
Recognized as a Dow Jones Business Directory “Select” site;
Recognized as an Information Week 500 company and a PC Week 500 Fast Track
VP & CIO - DIVERSEY CORP. – Detroit, MI 1995 to 1996
Recruited into this troubled international specialty chemical company.
Implemented a mixed AS/400, Novell, and Microsoft NT environment to support both
local and remote users;
Reduced long distance telephone costs by 33% and generated a $500,000 cash sign on
bonus to Diversey by competitively bidding long distance telephone service;
Provided new end user tools such as Business Objects, SQL Server and Lotus Notes;
Expanded the cc:Mail e-mail system to support mobile users and implemented Internet
connectivity both for mail and Internet access.
Independent Consultant – Washington, DC & St. Louis, MO. 1994 to 1995
Worked at the Pentagon supporting Operations Provide Comfort (Rwanda), Uphold Democracy
(Haiti), Southern Watch (Iraq II, the sequel to the sequel), Vigilant Warrior (the reinforcement of
Saudi Arabia) and events in Korea and Israel. Reconfigured the Pentagon’s Logistics Planning
Center’s computer equipment avoiding about $100,000 of upgrade costs.
VP - BUNGE CORPORATION St. Louis, MO and NY, NY 1987 to 1994
Recruited into this privately held, foreign owned, multi-billion dollar food processing and
commodity trading company as its senior technology executive to turn around Information
Brought an operation that had been incapable of keeping its computers operational more than a
few hours at a time to a major competitive force for the company.
Identified the need for and implemented “World Class” customer service; state of the art
Manufacturing Requirements Planning and Electronic Data Interchange that successfully
re-engineered the food processing business unit;
Reduced annual operating costs in excess of $2 million and provided additional cost
avoidance of $1 million;
Implemented global electronic mail (e-mail) coupled with electronic data interchange
(EDI) permitting the sales force access to the desktops of key customers, suppliers and
joint venture partners;
Re-engineered financial accounting systems replacing seven automated and eleven
manual financial accounting systems into a single integrated G/L, A/R, A/P, and Fixed
Assets environment which reduced staff and accelerated the monthly close by 7 business
OTHER CAREER EXPERIENCE
Substantial manufacturing, startup, banking and insurance experience.
Curriculum Advisor, Gateway Technical College, Racine, WI
MBA (with honors) - Harvard Business School - emphasis in Marketing.
Managing the Information Services Resource - Harvard Business School
B.S. - Major in ME, Minor in EE - Stevens Institute of Technology.
Captain, U.S. Navy Reserve (retired), Reserve assignments included tours with the Joint Chiefs
of Staff, Chief of Naval Operations, shore support and combatant commands.
Clearance: Top Secret – SCI
My primary business focus has been as a CIO/CTO and therefore the management of
Information Technology organizations. However, I am also a technology hobbyist. I still write
code and maintain a complex home network.
My consulting web site is at http://www.rjjconsulting.com.