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					                                          August 1st - 7th                                   August 8st - 15th                                August 16th - 22nd                               August 23rd - 29th
                       Calls    Create Reuse % Part      Prof    ATR     Prod Calls Create Reuse % Part Prof        ATR    Prod Calls Create Reuse % Part Prof       ATR    Prod Calls Create Reuse % Part Prof       ATR    Prod
Khan, Yousuf*              0         0      0     0%      1.00            0.00   25     15      5   80%      1.00           0.00   15      5      4   60%     1.20           0.00   22      7      9  73%      1.50             0.00
--Casido, Ferdinand*      33         0      0     0%      0.00    4.00    8.25   30      5      6   37%      0.50   3.50    8.57   33     10      7   52%     0.70   4.00    8.25   40     11     16  68%      0.80   3.50    11.43
--Kao, Ryan*              22         0      0     0%      0.75    6.00    3.67   28      7      3   36%      0.80   6.50    4.31   24      9      9   75%     0.85   4.00    6.00   35     14     17  89%      0.90   4.50      7.78
--Saidnia, Farrokh        27         0      0     0%      0.60    3.50    7.71   30      4      5   30%      0.65   4.00    7.50   25     17      5   88%     0.70   4.40    5.68   30     12     16  93%      0.80   3.25      9.23
--Trivino, Javier*        45        12      1    29%      1.00    4.50   10.00   40     15      2   43%      1.00   5.00    8.00   38     12     11   61%     1.00   5.50    6.91   35     14     14  80%      1.20   5.00      7.00
Lucero, Gil*              37        12      0    32%      0.95    2.40   15.42   42     12      3   36%      0.95   3.00   14.00   36     14      9   64%     0.95   4.00    9.00   38     16     17  87%      1.00   3.20    11.88
--Hoeke, Andrea           16         0      0     0%      0.65    6.50    2.46   18      6      5   61%      0.70   7.00    2.57   20      5      6   55%     0.80   4.00    5.00   18      9      6  83%      0.80   3.50      5.14
--Meneses, Giovanni       45         0      0     0%      0.60    4.50   10.00   40     15      5   50%      0.65   4.00   10.00   36     12      5   47%     1.00   5.40    6.67   25      9     12  84%      1.20   4.10      6.10
--Thar, Kevin             48         4      0     8%      0.85    3.24   14.81   45      9      7   36%      0.85   3.00   15.00   42      9     11   48%     0.85   4.00   10.50   28      8     14  79%      1.00   3.50      8.00
Noojibail, Prasad*        29         3     18    72%      1.00    4.20    6.90   35      6     18   69%      1.00   5.00    7.00   25      8      8   64%     1.00   4.50    5.56   35     11     20  89%      1.20   4.20      8.33
--Frische, Herman         40         4      0    10%      1.00    3.60   11.11   39      8      8   41%      1.00   4.00    9.75   36      5     10   42%     1.20   4.00    9.00   31     12     15  87%      1.20   3.50      8.86
--Kahn, Tariq*            12         9      0    75%      0.75    7.10    1.69   18     12      6 100%       0.75   6.00    3.00   20      9      6   75%     0.75   3.50    5.71   29     11     15  90%      0.90   3.20      9.06
--Kempra, Vishnu          16         3      0    19%      0.00    3.60    4.44   22      6      7   59%      0.40   3.50    6.29   18      8      7   83%     0.80   3.60    5.00   24      8     15  96%      0.90   2.40    10.00
--Lacey, Lamont            7         0      0     0%      0.75    5.30    1.32     9     3      4   78%      0.75   4.50    2.00   12      4      5   75%     0.75   5.10    2.35   19      6      8  74%      0.90   3.50      5.43
                         377        47     19             0.71            6.99  421    123     84            0.79           7.00  380    127    103           0.90           6.12  409    148    194           1.02             7.73
                          27      12%     5%     18%      22%     4.50    0.46   30   29%    20%    49%      24%    4.54    0.51   27   33%    27%    61%     28%    4.31    0.48   29   36%    47%   84%      32%    3.64      0.62

                        8/1      8/8     8/15    8/22     8/29   8/22    8/29   9/5    9/12   9/19
Avg Calls                  27       30      27       29
Create %                 12%      29%     33%      36%
Reuse %                   5%      20%     27%      47%
Participation            18%      49%     61%      84%
Proficiency              22%      24%     28%      32%
ATR                      4.50     4.54    4.31     3.64
Prod                     4.61     5.10    4.85     6.17
                          Team Performance

90%                                                                     Leading Indicators
80%
                                     35%
70%

60%                                  30%

50%                                  25%

40%
                                     20%
30%
                                     15%
20%
                                     10%
10%

0%                                        5%
      8/1                     8/8                         8/15
                                           Weeks
                                          0%
                                           8/1/1999                  8/8/1999
            Proficiency   Participation        Create %    Reuse %     Avg Calls



                                                                        Proficiency
          31
Leading Indicators
                30
                30                         7.00
                29
                                           6.00
                29
                28                         5.00
                28
                                           4.00
                27
                27                         3.00
                26
                                           2.00
                26
                25                         1.00
         8/22
                                           0.00
                       8/15/1999   8/22/1999
          Weeks

Proficiency      ATR        Prod

				
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