Clinics Some Useful Telephone Numbers Kings Healthcare 020 3299 4000 Antenatal clinic Dr A A N Virji Dr E A Begley Baby immunisation Dulwich Hospital 020 3299 6257 Travel immunisation (Including yellow fever for which a fee Maudsley Hospital 020 7703 6333 is payable) Dr A A Itam Guys & St Thomas 020 7188 7188 Family planning Patient Advice and Liaison Service (PALS) Asthma care 0800 58 77 170 Diabetic care Cervical smear Diet and smoking advice Appointment for Smoking Cessation Blood pressure monitoring Our nurses, Margaret and Florence as well Bola (Health care Stress management Assistant) are trained to support and counsel patients who are motivated to give up smoking. They will support and guide you Insurance medicals through your journey, and help you to choose appropriate Arthritis care method of Nicotine substitution. Social benefits and related advice Please ask at the desk for a smoking cessation appointment. Practice Boundary Confidentiality & Access to Records St Giles Surgery , 40 St Giles Rd, We respect your right to privacy and keep all your health information confi- dential and secure. It is important that the NHS keeps accurate and up-to- London SE5 7RF date records about your health and treatment so that those treating you can give you the best possible care. Dr E Begley is the nominated lead responsi- ble for agreeing and reviewing internal protocols governing the protection and use of patients-identifiable information. When a patient leaves our practice full Daytime Telephone Number: 020 7740 4737 records are forwarded to the new doctor via the PCT. • Appointments This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like • Urgent Advice ( 9am—6pm ) to see your records, please call our practice manager. • Test Results ( 11am—3pm ) Fees: There will be a charge of £10.00 to view the notes. Each side of A4 photocopying will be charged at the rate of 10p. • General Queries Rights and Responsibilities Fax Number: 020 7701 6199 We believe that the doctor patient relationship is a two way affair and needs Emergencies to be carefully fostered so that we can work as partners. (after 6.30 pm onwards & weekends) We aim to treat you with courtesy, respect your cultural and religious beliefs, NHS Direct 0845 4647 ensure that patients who don’t speak English have access to an interpreter for consultations, maintain your right to confidentiality. We expect you to treat SELDOC 020 8693 9066 the practice team with the same courtesy you would expect to receive from (GP Co-operative) us and let us have any comments, suggestions in a constructive manner. The Doctors Registering with the practice Home Visits Dr Abbas Virji MBChB, MSC St Giles Surgery building hosts two separate practices Home visits are mainly for elderly/housebound patients. MRCGP operating a rota for registration, which alternates weekly. When requesting a visit you will be asked to speak to Male, registered The surgery operates an open list. We accept all patients the doctor on duty. All requests for home visits should 1969 Liverpool on our list regardless of their race, culture, religion or be made before 10.30am if at all possible to facilitate sexuality. To register please complete a registration form, Dr Elizabeth Begley MBBS planning. and health & ethnicity questionnaire which is available at DRCOG,MRCGP the desk. A previous NHS card would be very helpful. Female, registered Once you are accepted onto the list, we will invite you for Repeat Prescriptions 1980 London a health check with one of the nurses in order to complete Dr Atim Itam MBBS basic medical history and carry out any appropriate We do not take repeat prescriptions over the telephone PG Dip Card screening tests. for reasons of safety and accuracy. If you require a re- Female, registered peat prescription: 1993 Lagos 1. Please tick counter half of the prescription for Practice Managers Making appointments medications required and hand it in to reception or Mrs Joan Sycamore General Manager Reception or by phone 9.00am- 6.00pm fax on 020 7701 6199 Please allow 48 hours to Mrs Catherine Jeffrey Practice Development process. Online - please speak to Anne or Val for details 2. You may ask the receptionist in person. Surgery appointment hours 3. You may also write in for your medicines. Please Practice Nurses remember to enclose a SAE. Margaret Agboola RGN Monday to Friday 9.00am-11.00am 4. To request a repeat prescription online, please BSc 4.00pm -6.00pm speak to Anne Sycamore or Val Matthews Janet Igbanoi RGN, Wednesday 7.00am - 7.30pm BSc (Hons) Other clinics and activities Times vary In keeping with national guidelines, we are in the proc- Nurse Practitioner ess of replacing many branded medicines with un- branded drugs. In most cases you will notice no differ- Our nurses are skilled in Smoking Cessation, Dia- If you become unwell and need to see a doctor urgently ence except that the tablets will look different. Please betes, Hypertension, Heart Disease and Asthma please telephone the surgery on 020 7740 4737. Appoint- care. They can also help with Travel Vaccination, ments can also be made in person. Please note that re- Suggestions & Complaints Ear Syringing, Dressings, Blood tests etc. ception is open all day, but the doctors and nurses may not be in the building all the time. On some Thursday af- If you have a suggestion to improve our service, please ternoons surgery remains closed from 1-4 pm for staff speak to a member of staff. If you have a complaint or Other Staff training. concern, please ask for a copy of the Surgery Complaints Procedure. Bola Ogunlabi Healthcare Assistant When making appointments, please remember that Kate Bull Primary Care Mental nurses can help with many medical problems. Specialist and hospital care Health Care Worker If a GP or another member of our health care team be- lieves you need hospital treatment or specialist care Dr Anna Green Psychologist elsewhere, they will ask you where and when you would like to go. They can then book your appointment elec- tronically while you wait.
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