HISPANIC ASSOCIATION OF AT&T EMPLOYEES
Volume 1, Issue 1
2004 HISPA Professional Development Conference:
Valuing Diversity: The Emerging Hispanic
Excerpt of a letter from our Na- Poem By Marianne Williamson Award. Erik Aldrete earned Role
tional President, Cesar Bocane- Model..
Inside this issue: gra, on August 12, 2004
The Conference ended with style.
“We are pleased and moti- A Return to Love: Reflections on the Principles A Gala dinner where more awards
vated about the SUCCESS of our of a Course in Miracles were presented and scholarships
Meet our Board 2
Members 2004 HISPA Professional Devel-
opment Conference: Valuing
Our Deepest Fear were awarded to two local high
school graduates entering college
This Issue’s Featured 3 Diversity: The Emerging His-
panic Workforce, which was
Our deepest fear is not that we are this Fall.
Chapters TRAINING and more TRAINING!
held from July 27th, 2004 inadequate. Our deepest fear is
HISPA’s Professional 4 The main ingredient of a Profes-
through August 1st, 2004, in
that we are powerful beyond sional Development Conference is
~~~~~~~~~~~~~~~~~~~~ measure. It is our light, not our Training, of course. And HISPA
had great training available. They
Wow! Not only is HISPA darkness that most frightens us. included: Diversity-A Leadership
HISPA National celebrating 20 Years of profes-
sional and community service, We ask ourselves, Who am I to Imperative, Getting the Job you
Want (Resume Writing and Inter-
President - development, and growth, it be brilliant, gorgeous, talented, viewing Skills), Latino Leadership
continues to achieve success and
Cesar Bocanegra surpass its goals beyond belief. and fabulous? Actually, who are and Financial Planning.
Vice President - The Conference’s agenda was you not to be? You are a child of The conference also hosted
great speakers such as: Charles
filled with wonderful items. It
began with a Welcome reception
God. Your playing small does Kamasaki, Dir. of the National
Council of La Raza; Angel Cart-
filled with motivation and train- not serve the world. There is agena, Pres. of Cartagena & Associ-
ing on Even Eagles Need a Push,
Dir. presented by Cecilia Chavez- nothing enlightened about shrinking ates (an Energy & Telecommunica-
tions Consulting Firm); Vince
SamD de Hoyos
Protas, a motivational consultant so that other people won’t feel Alonge, AT&T Dir.—Local Services
and a HISPA alumni.
insecure around you. We are all Ordering V.P. and HISPA Cham-
Finance Dir. - After an electrifying Wel- pion; Wilson Martinez Del Rio, V.P.
come, the next morning we meant to shine, as children do. of INROADS; Clayton Lockhart,
Mildred Medina heard from AT&T’s V.P. of Con-
sumer Sales and Service Organi-
We were born to make manifest AT&T VP of Research and Technol-
Fundraising Dir. ogy; Jim Cicconi, AT&T Office &
zation, Nancy Pryor. She spoke the glory of God that is within us. Chief Legal Counsel.
Daisy Diaz on the recent announcement on
It is not just in some of us; it is in Special thanks to the Confer-
the AT&T Consumer business.
Awards were presented. everyone. And as we let our own ence Planning Committee: Frank
Diaz, Montse Salop, Sarah Romero,
Membership Dir. - Congratulations are in order to light shine, we unconsciously give Cesar Bocanegra, Steve Estrada,
Jona Urquizo the El Paso Chapter for earning
the well deserved Novice Chap- other people permission to do the Mildred Medina, Susie Valenzuela,
Emily Ordorica, Alicia Gardner,
Professional Devel- ter of the Year and the NJ same. As we are liberated from Millie Carrillo, Cynthia Fuchs,
Chapter for earning the prestig-
ious award of Chapter of the our own fear, our presence auto- George Velez, Narcisco Chavarria,
Dusty Stephens, and Daisy Diaz.
Frank Diaz Year!
matically liberates others. The 2004 HISPA Conference
Help me congratulate: Bea
Ex– Officio President Read by Cecilia Chavez-Protas at Welcome was a total SUCCESS!! But for those
Acuna, Steve Estrada, Larry
of us that have participated in
Stuck, Erik Aldrete, and Milly Visit www.hispa,.org
Deborah Castillo Carrillo. They are the recipients
HISPA’s previous conferences, does
is surprise you? Of course NOT.
of our Community Service
Page 2 HO RI ZO NS V olume 1, I ssue 1
Meet Our Board Members
background, not only was he able Steven Estrada - Sales to Negotiations Manager.
to earn a BA in Mechanical Engi- He then went to work for AT&T
neering, but he earned a Master of Vice President, HISPA National Wireless and after a two-year hia-
Science, in the same field, from tus, he returned last year to AT&T
none other than the prestigious Government Solutions as a Pro-
Massachusetts Institute of Tech- as, final client contract, negotia- posal Manager in our Virginia
nology (MIT). tions, pricing, budgeting and ser- location.
Cesar’s involvement in community In 1990, he became one of the
Cesar Bocanegra - activities date back to his high Steven was born in Lordsburg, NM. founders of the Nation’s Capital
school days. For the past 13 years, Although his parents were also Chapter, HISPA, Washington DC.
President, HISPA National he has been tutoring disadvan- New Mexico natives, their ancestry He has held several local positions
taged students. He’s also been is of Mexican descent. His father’s as President, Vice President, and
involved in various college clubs career, a military intelligence offi- National President (interim), Na-
Born in California in 1972, Cesar cer, caused Steven and his five
to help students academically. tional Vice President, Communica-
has had the privilege to experience siblings to live all over the US;
Cesar has led several local HISPA tions Director and Newsletter Edi-
life in Mexico, homeland of his even the Panama Canal Zone.
Chapters through various posi- tor.
parents, and in the United States.
tions, such as President & V.P. of Steven earned a BA in History
After graduating from the Califor-
the Bay Area Chapter and the from the University of Texas at El
nia Institute of Technology, he was
founding President of the Alestra
hired by AT&T, where he credits
Paso. After graduating, he moved “ Success is the ability to
nine years of work experience; to DC area and worked at the
ranging from vendor management Currently, Cesar is responsible for Pentagon and at the Office of the go from one failure to
to design engineering to working building client relationships (at Secretary of Defense - Assistant another with no loss of
for Alestra, AT&T’s joint venture in Fortune 100 Corporations) and Secretary of Defense. He then
Mexico. working with AT&T to design became employed at AT&T and enthusiasm.”
solutions for their needs, as well has held different positions, from
Although he comes from a humble Sir Winston Chur-
Daisy Diaz to my life.”, she says of them. Frank Diaz From Tucson to Dallas and back.
Fundraising Dir., HISPA Na- Her AT&T career began 20 years Professional Development Dir., Currently responsible for the Op-
ago on February 13, 1984. She’s erations and Human Resources at
held several positions and is cur- the Mesa call center.
Daisy, a native of Aguadilla, Puerto rently a Project Manager at AT&T
Rico, moved to Perth Amboy, NJ at “HISPA has been an important part
Labs. Frank was born and raised in Tuc-
the age of seven and has been of my volunteer activities since
A HISPA member since 1988, in son, AZ. He attended college, but 1991. I have served in several
there since. At the age of 11 and soon got bored with it and joined
after much prayers, God sent her a which she has held many positions positions at the local chapter to
in both the local and National the Army., where he was stationed include President. At the national
little brother. And although she in Germany.
would no longer be the only child, level. In 1999, as the President of level, I have been appointed the
she loves her brother and is very the HISPA NJ Shore Chapter, she After the military, he was hired by 2002 and 2004 Conference Chair-
proud of him. Daisy is the proud led the chapter to astounding Mountain Bell in 1981. In the fol- person. I look forward to continu-
mother of 3 beautiful, young la- recognition within AT&T and the lowing years, he earned a BA of ing my involvement with HISPA.”
dies; ages 16, 13, and 10. “Words community. Arts in Business Administration and
can not express the joy they bring “I bring to HISPA my commitment then a Masters in Project Manage- to say that I played a significant
and look forward to continue ment. role in this accomplishment.
Due to an economic situation, I
SamD de Hoyos campaign for equal rights. Mildred Medina was unable to pursue a college
I am one of 15 siblings: Nine Financial Dir., HISPA National degree after high school. However,
Communications Director., my drive allowed me to pursue my
brothers and five sisters. I value
HISPA National degree on a part-time basis while
the relationship that I have with I was born and raised in Perth
every one of my siblings for each working at AT&T. I now have a
Amboy, NJ. My parents migrated
On August 1, I turned 45 years one has helped to shape the per- BA of Science in Manage-
there from Puerto Rico. I come
“young”. I live with my partner, son I am today. ment/Accounting and an MBA in
from humble roots, where my dad
Dan, with whom I’ve shared the Finance, Economics with a con-
I’ve been fortunate in the many worked two jobs to provide for us.
past 23+ years of my life, and with centration in International Busi-
opportunities that my job has I’ve lived most of my life in NJ
whom I look forward to more ness. Although I’m not the first in
afforded me over the course of a except for two and a half years
years of “storms”, and equal my family to get a BA degree, I am
23-year career. The best thing where we lived in Puerto Rico.
amount of “rainbows”. Dan and I the first to get an MBA, an accom-
about my job is that I’ve been able Living in PR as a teenager was a
share a home in Dallas, with a our plishment I am very proud of.
to build relationships with many life-changing challenge. I had to
dog, Girbaud. wonderful people. overcome language issues and I’ve been working at AT&T since
On February 20 of this year, Dan abide by different, more conserva- 1986 and have held several posi-
My favorite “Life Lesson” comes tive social standards. The experi- tions. Currently I am a Business
and I were part of history when from a book I read, “Proversity” by
we traveled to San Francisco, and ence was valuable because I Analyst working on Balance of
Lawrence Graham. The book learned to meet the challenge and Trade and Operational Results
after almost 3 days of waiting, we teaches that instead of focusing on
received our marriage license! It deal with abrupt change. I am fully Reporting.
the things that make us different, bilingual mostly due to my parents’
meant a lot to us, since we’ve we focus on the things we have in I’ve been a HISPA member since
always been very engaged in the insistence we speak Spanish at
HO RI ZO NS V olume 1, I ssue 1 Page 3
This Issue’s Featured Chapters
By Celinda Joseph, President - HISPA Atlanta Chapter
REJUVINATION is our focus for 2004! Our Chapter is small but strong and determined. Although, the state of the business is at
the forefront of our minds, we do not want to lose focus or momentum in regards to our mission and goals. Here are a few of
the activities we have planned:
• We are in the process of organizing our first AT&T Cares Day the early part of 4th quarter
• Attending (October 2004) the Latin American Association’s (LAA) yearly Latin Fever Ball. This provides us an opportunity to
network (potential HISPA associate members) and share HISPA’s mission
• Sponsoring 2-3 families through the LAA Adopt-A-Family program
• Supporting the Heards Elementary School Christmas Angels program
• Preliminary discussions regarding chapter fundraisers
By John Vasquez, President -HISPA Chicago Chapter
The Chicago chapter of HISPA has had a very interesting first part of 2004. Early in the year, we were very close to closing our
doors as a chapter due to the restructuring efforts of the Company. The great news is that our membership refused to allow that
to happen. Instead of taking the easy way out and disappearing into the sunset, we regrouped and renewed our commitment to
ourselves and to HISPA.
Our Chapter lost some members and as a result, approximately one-third of our membership today consists of associate mem-
bers. Nonetheless, it took us a couple of months before we reached the minimum requirement of ten to achieve Chapter in good
standing status. We now have 17 members and we are targeting having twenty-five members by the end of 2004.
We have provided Christmas Basket giveaways consisting of toys, gifts, and food to needy families through our association with
Mujeres Latinas en Accion; helped AT&T provide free AT&T Calling Cards to senior citizens at Casa Central, in addition to help-
ing with placement of their calls to loved ones in Mexico, Puerto Rico, and South America.
We have worked with our Pioneers brothers and sisters to provide Christmas stockings and helped with packaging food for de-
livery at the Chicagoland Food Depository. We have also worked with painting and cleaning local schools in conjunction with
the AT&T Cares Program.
We have provided assistance with manning telephones at a local telethon for Hogar Del Nino, a non-profit organization that pro-
vides child-care services and facilities for working parents that have no other alternative for child care. One of our members
even used his knowledge of telephony to help with hooking up the phone lines and telephones for that event.
In addition, the event that drives our Chapter is the HISPA - Chicago Scholarship Program, which has provided $1000 each to
two deserving Hispanic High School students going on to a college or university. This program has been in effect now since
1993 and has helped kids go on to a variety of colleges including the University of Illinois, DePaul University, Southern Illinois
University, and Harvard. Our Harvard student was very active with that university as one of their Minority Youth Recruiters.
This month, Chicago HISPA participated in a media event with our Public Relations Department to promote awareness of AT&T;s
new Call Vantage Service. This event brought Asian and Hispanic newspaper and television reporters from the Chicago area to
AT&T’s Corporate Center in Downtown Chicago for an informational presentation. We were there to field questions as a Busi-
ness Resource Group of AT&T.
Next month, we’ve volunteered to provide assistance at the 22nd Annual United States Hispanic Leadership Institute (USHLI)
Conference. More than 8000 participants are expected to attend. Dr. Juan Andrade, President of USHLI had previously spoken at
one of our events during Hispanic Heritage Month a few years ago.
In October, we will participate in the UIC Wellness Fair, which promotes Diabetes Awareness and is sponsored by the University
of Illinois - Chicago Campus. We will help with registration and loading/unloading of supplies used by the exhibitors.
HISPANIC ASSOCIATION OF
HISPA Mission Statement
340 Mt. Kemble Avenue
Morristown, NJ 07962 The purpose of HISPA is to
Phone: 973-326-2290 maintain a common interest
global Hispanic organization
committed to promoting the de-
velopment, growth, advance-
Visit us on the Web at ment, and general well-being of
WWW.HISPA.ORG Hispanics in order to create a
productive, diverse workforce,
Building bridges, not walls. in preparation for corporate and
HISPA PROFESSIONAL TIPS
Business Etiquette Pointers
• Stand up to shake hands
• Make eye contact
• Firm handshake - webs between thumb and forefinger should meet
• Name Badges are always worn on the right side
• Have a 10 second commercial of yourself to give
• Women are introduced first, then men: Customers are introduced
before your Co-workers (even if he is Dave Dorman). If no
customers, greatest authority is named first (e.g., “Mr. President,
this is so-and-so…”)