COLLEAGUE BENEFITS AT RICHER SOUNDS
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We are quite famous for some of our benefits – such as our holiday homes! However, these
are just one of many benefits – all offered to help our colleagues and all offered for very
TO ENCOURAGE GOOD SERVICE AND SALES
Profit share scheme. All support colleagues receive a share of the profits, paid
quarterly, after three months service with the company.
Contribution Bonus – a bonus is paid to each store colleague based on the
contribution made by their store each month and the store’s position in the Richer
Way League. The top five stores in the RWL also receive prizes each month.
CSI bonus – all store colleagues receive payments based on their ranking in the
Customer Service Index. This is based on feedback from customers through, for
instance, the customer questionnaire and ‘we’re listening’ cards. The top colleague
each month wins a trip to the holiday home of their choice. The company will pay half the fare to the USA for any colleague who
has been in the top 20% of the CSI for three months or more – in return for a short report on customer service in the USA.
Phone Surveys and Mystery Shopper bonuses – financial rewards are given to colleagues who perform well in phone
surveys or who are working in stores which receive an ‘excellent’ mystery shopper report.
Free uniforms of shirts/blouses, ties, waistcoats and badges for all sales colleagues and overalls for warehouse colleagues.
Thermal vests are provided during winter months. Female colleagues can also purchase tights from petty cash to replace any
damaged whilst working.
TO INSPIRE GOOD IDEAS
A cash bonus of up to £25 is given for each new idea sent to our suggestion scheme and the people making the best two
suggestions each month can choose from a prize menu of activities.
The company will also pay £6 per month per colleague for refreshments consumed on a ‘suggestion night’.
TO ENCOURAGE EXTRA EFFORT
Golden aeroplanes (plus £10 reward) for dedication above and beyond the expected.
Colleagues who receive five gold aeroplanes exchange these for a platinum aeroplane. (At the opposite end of the
scale, we also give wooden spoon awards for acts of amazing stupidity!)
Introductory awards for colleagues who introduce a friend or relative to the company. Each colleague receives
a reward of £100 after the new colleague has been employed for six months.
Help with training. Up to £75 for helping at seminars or with technical training for colleagues who have achieved the Gold
Hassle payments to colleagues who cover another store plus extra commission.
A generous relocation package for colleagues who move for the benefit of Richer Sounds.
Additional commission payments for colleagues involved in setting up a new store.
TO PROMOTE TRAINING AND DEVELOPMENT
Contribution to course or exam fees for courses relevant to the job.
Manager’s reward of £1000 if one of their colleagues is promoted to manager.
Manager’s reward of £500 is one of their colleagues is promoted to Assistant Manager.
TO HELP GOOD COMMUNICATIONS AND TEAMWORK
A company contribution towards refreshments of up to £6 per colleague for the monthly evening Listening Sessions.
Payment for the annual Company day out, of all travel and entertainment costs plus a contribution towards
Colleague branch meals with the Directors three times a year paid for by the company.
Company contribution for a regional outing of up to £20 per colleague for two or more stores or departments.
TO ENCOURAGE REST AND RELAXATION
Free stays in any of the company’s holiday homes in Amsterdam, Brighton, Chelsea, Edinburgh, Hunmanby Gap, Malaga,
Paris, Pevensey Bay, St Tropez, Venice, Barcelona and Branscombe Bay in Devon for
colleagues who have worked for Richer Sounds for more than 12 months. The length
of the stays mainly depends upon years of service.
- Between one and two year’s service = 7 nights
- Between two and five year’s service = 10 nights
- Between five and ten year’s service = 15 nights
- Over ten year’s service = no limit apart from between July and September.
Weekday breaks at Julian Richer’s country house in York for colleagues with over
five years service.
TO PROMOTE LOYALTY TO RICHER SOUNDS
Lunch at a top London restaurant with Julian for colleagues who achieve five years service plus a five year club silver lapel
Long service gift from the company and lunch at a top London restaurant for colleagues plus a ten year club gold lapel pin
who achieve ten years service.
All expenses paid short holiday each year for all colleagues with more than five years service.
Loyalty payment to all colleagues who provide information on dishonesty relating to another employee.
TO INSPIRE HEALTH AND FITNESS
Up to 25% or £50 contribution towards the purchase of a bicycle.
Up to £25 towards a visit to a chiropodist twice a year.
£200 or 25% towards the cost of gym membership.
£15 for shoulder and back massage twice a year.
Stop smoking incentive – Julian Richer will personally pay £1000 to any Deputy Field
Sales Director and £200 to all other colleagues who give up smoking for a year.
Free consultation with the company’s Harley Street Doctor for any colleague if
they are unhappy with the advice of their own GP.
Private health care scheme at discounted rates.
TO ENSURE FINANCIAL SECURITY FOR COLLEAGUES
Special account terms with Barclays Bank including an introductory payment.
Helping Hand Fund which makes loans and grants available to colleagues in cases of financial hardship.
A Life Assurance Scheme which provides a lump sum benefit of twice annual basic salary in the event of death.
A disablement insurance scheme which pays a lump sum benefit of twice annual basic salary in the event of permanent
Company pension scheme. The company makes increased contributions for store managers and departmental heads,
depending upon length of service. However, the scheme is open for all colleagues who wish to make their own personal
Between 10% and 30% discount on household insurance for colleagues.
AND THE REST!
Discounts on purchases of company goods which increase with length of service. After three years, colleagues can
purchase up to five brand new units per year at cost price plus VAT providing these are for personal use. Purchases for family
and friends can be made at 10% discount.
20% discount when eating at LOMO, a Spanish tapas bar in London.
Celebrity reward - £50 for any colleague taking a photograph of a celebrity in store (with permission).
Discounts off mobile phone purchases from Carphone Warehouse.
Petrol allowance for all colleagues, including Managers and Associate Directors, whilst travelling on company business.
New location reward - £250 for any colleague who finds a new location for a store which is subsequently purchased.
Young person’s railcard for personal or business travel for colleagues who are eligible.
Take your pet to work scheme for colleagues who can’t bear to leave their pets behind!