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VIEWS: 4 PAGES: 15

									Best Practices for a Successful
       Implementation



Nat Ganesh
Technical Manager
Oracle Corporation
Natarajan.Ganesh@Oracle.com
    Apps. Implementation is an interesting
                challenge !

   Implementing Oracle Application is
    different from Software Development and
    Implementation
   The aim is not to develop a reliable
    software but to implement a efficient
    solution.
       Let’s Discuss Tips and Tricks

   Let us share the lessons learned
   Open discussion at the end of the
    presentation
   Ideas expressed do not necessarily represent
    those of Oracle Corp.
Senior Management commitment is a must

   A senior level executive should be the
    project sponsor
   Should clearly articulate the commitment
    the need for the project, during the kick off
   Should make project success an MBO
   Plan the Work – Work the Plan

In addition to any normal project plan
- Build a contingency buffer based on

  organization’s delivery history and culture
- Plan on handling attrition. Identify backup

  resources for every role.
- Incorporate frequent milestones and health

  checks
         Baby Steps to Success

   Prioritize your requirements
   Keep requirements simple to begin with
   Simplify and Standardize Processes
   Complex requirements are for the second
    phase.
     Say ‘NO’ to Customizations !

   Roadblocks to upgrades and patches
   Difficult to work with support
   Adds complexity and uncertainty
   Indication of non-standard business
    processes
      Say ‘NO’ to Customizations !

   Plan on extensions instead
   Do not customize reports just to change the
    format. Use formatting softwares instead.
   Mandate approval from Project Sponsor
    - Discourages Customizations
    - Encourages Process Improvement
       Extensions are acceptable

   Extensions are not changes to standard code
   Extensions are new software components
    developed from scratch
   Extensions do not hinder upgrades and
    patches
   New Reports are good examples of
    extensions
          Patching – Be Proactive

   Important to be on the latest patch level.
   Helps to expedite TAR resolution.
   Will help system performance.
   Need to have standard test scripts to quickly test
    and confirm that the patches did not break existing
    functionality.
   Dedicated IT resource to facilitate patching and
    communication with Oracle Support.
   Minimize red tape.
Training – When and Who is important.

    Train the trainer (mostly the process leads).
    Trainer should be trained before starting
     the implementation cycle.
    Process leads should share the same office
     with implementation consultants.
                   Reports

   Challenge the need and reduce the number
    of reports.
   Very Important to Prioritize report jobs in
    the production system.
   Schedule less important reports to run at
    night.
     Learn from other’s mistakes !

   Identify other projects at least 3 months
    head of your implementation cycle.
   Speak with them at least twice in a month.
   Get to know their problems and how they
    are resolving them.
   Discuss about TARs and Patches.
   Pass on the favor to other projects behind
    you .
          Spread the good news

   Have a monthly news letter for your project.
   Distribute it to all your stake holders.
   Highlight challenges and achievements.
   Encourage feedbacks and ideas to solve
    problems.
   Encourage customer participation.
   Set Expectations.
   Let’s now hear from you !


What is the best advice you would like to
 share with the group ?

								
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