Technical Assistance Consultant Biographical Sketches Marcia Allen Marcia Allen, MSW, LMSW is currently an independent Social Work Consultant. Most of her time at present is dedicated to caring for elderly parents and various volunteer activities. These include serving on the Advisory Board of the Wichita State University School of Social Work and consulting with the Kansas Family Advisory Network, a non- profit group of child welfare families and community partners. In the past, she has consulted with local child welfare agencies and served as adjunct faculty at the School. Ms. Allen has previously been instrumental in the implementation of family-centered services throughout the child welfare system in the United States. She was the Executive Director of the National Resource Center for Family Centered Practice at the University of Iowa for 7 years and prior to that, served as the Center’s Director of Training and Western Regional Office Director. She has provided training and technical assistance to more than 30 states, as well as the U.S. Virgin Islands and Australia. Ms. Allen has made 85 presentations at 64 national, state and regional conferences and has authored numerous articles on family preservation, foster care, reunification and other family- centered services. Ms. Allen received her Bachelor’s Degree in Psychology from Carleton College and her Master of Social Work from Portland State University. She has worked in the field of child welfare since 1971 and was, for many years, a line worker and program administrator with the Oregon Children’s Services Division (now Department of Human Services). She has also been a supervisor in a private, non-profit child welfare agency. At this time, she is licensed in the state of Kansas. Terry L. Cross Terry L. Cross, MSW, ACSW, LCSW, is an enrolled member of the Seneca Nation of Indians and is the developer, founder, and executive director of the National Indian Child Welfare Association. He is the author of Heritage and Helping, an 11-manual curriculum for tribal child welfare staff. He is also the author of the Positive Indian Parenting curriculum, as well as Cross-Cultural Skills in Indian Child Welfare. He co-authored Toward a Culturally Competent System of Care and Reclaiming Customary Adoption. In 2008, Terry became a member of the SAMHSA National Advisory Council. In 2009, Terry received the Civic Engagement Award for Excellence in Community- Based Research from Portland State University. In 2010, he was a finalist for the EcoTrust Indigenous Leadership Award. This summer, Terry will receive the prestigious Robert F. Kennedy Children’s Action Corps’ Embracing the Legacy Award at the Kennedy Library in Boston. Terry has 38 years of experience in child welfare, including 10 years working directly with children and families. He served on the faculty of Portland State University School of Social Work as adjunct professor for 15 years. Michelle Graff Michelle Graff has worked in child welfare community based programs for over sixteen years with the Gillis Center, one of Kansas City’s oldest organizations serving children and families. At Gillis she has worked as an intensive in-home specialist, supervisor and program director. Currently she is Gillis’ Director of Training and Program Development. Ms. Graff has also been contracted to provide training for the state of Missouri’s Children’s Division since 1998. She has provided over a hundred trainings statewide to child welfare employees working for state and private agencies on a variety of topics related to providing in-home services to at risk families. In addition, Ms. Graff has presented at national and regional conferences across the country such as Texas, Rhode Island, Kentucky and Alabama. Ms. Graff is a contracted trainer/consultant for the National Resource Center for In-Home Services. Krystine Lange Krystine Lange has more than 30 years of experience in social work practice. She currently serves as a consultant for the National Resource Center for In-Home Services at the University of Iowa School of Social Work. She also serves as a project coordinator for Iowa Children’s Justice, developing a court and agency review process. Most recently, she served on the JBS national training team developing a competency based evaluation for trainers and providing state training for the Child and Family Service Review in 10 states. Ms. Lange participated as a reviewer in the first round of Child and Family Service Reviews in five states. She has participated as a co-site lead and a co-state lead in the second round of CFSRs. Ms. Lange has provided consultant reviews in over 30 states, the District of Columbia, and Puerto Rico including Child and Family Service reviews, Decision Point Analysis reviews, Quality Service Reviews, and System of Care reviews. Ms. Lange retired in May 2009 as a Social Worker VI and Program Manager for Iowa Department of Human Services, Children and Family Services Division. In that capacity, she developed policy, evaluated practice and programs, assessed barriers to effective system performance, lead program development and state-wide implementation, and made state child welfare system recommendations to meet outcome goals. Among her varied roles, Ms. Lange served as a Title IV-B State Coordinator, Iowa CFSR State Coordinator, and Indian Child Welfare Act Program and Contract Manager. In child welfare administration, she focused on practice improvement initiatives and worked closely with the courts. Her range of past experience includes direct child welfare practice and supervision. Ms. Lange is a Licensed Independent Social Worker in Iowa, and holds a master’s degree in Social Work. June C. Lloyd June Lloyd, MSSW recently completed a 35 year career in Child Welfare services. Her experience spans direct practice, supervision, management, consultation and training. She has worked for a wide variety of agencies including State, county and voluntary child welfare agencies and the federal Children’s Bureau. Her introduction to Child Welfare was as an original staff member of one of the seminal intensive in-home services agencies. That experience led to co-founding the National Resource Center on Family- Centered Practice for which she served as Associate Director and Training Director. As a consultant on the design and implementation of in-home child welfare services she has provided consultation and training nationwide beginning in 1978 to 28 State Child Welfare agencies, Belize, the Virgin Islands and scores of county and voluntary child welfare, mental health, juvenile justice, developmental disabilities and other human services agencies. Her direct practice background also, includes the provision of social work in nursing homes in rural Iowa, training in Native American communities in South Dakota and Alaska, and education and community development in central city neighborhoods of Detroit and Chicago, all of which inform her understanding and insights on the systemic design of programs to serve at-risk children and their families. Special interests and expertise include models and methods of providing supports to front line workers and supervisors; designing services effective with child neglect, especially due to developmental and cognitive delays or anomalies; and designing systems and training staff to successfully manage caseloads and provide families with the intensity of services which meet their needs. She has authored numerous articles and training materials on in-home services, including a manual of strategies and techniques for use by providers of in-home services, a curriculum for police officers on recognizing and communicating with individuals with developmental disabilities, and a curriculum for the provision of Family-Centered Services in a state child welfare agency. Most recently June Lloyd spent 10 years as the regional manager for the federal Children’s Bureau’s (CB) Regional Office in Dallas. She was an original member of the CB’s National Review Team advising on the design and implementation of the Child and Family Services Reviews and the resulting Program Improvement Plans. Relda Owens-Mathews Relda Denise Owens-Mathews is employed by Family Resource Center as an Intensive In-Home Services Supervisor, a position she has held since 1992. Her responsibilities also include being a Missouri contracted State Trainer since 1998. She has been employed at Family Resource Center for 25 years. She was also a counselor for Birthright Counseling, a pro-life agency, for 25 years. Relda Owens-Mathews is a native of St. Louis. She received a Bachelor of Social Work degree from the University of Missouri – Columbia; and a Master’s degree in social work from Washington University – St. Louis. Relda Owens-Mathews has developed and provided clinical training and consultation in other states across the country. Relda was a Master’s level instructor for a semester at Washington University’s George Warren Brown School of Social Work-St. Louis, MO. William Madsen William Madsen, Ph.D., is the founder and director of the Family-Centered Services Project (FCSP) in Massachusetts. FCSP is a training and consultation effort designed to help community and state agencies develop more respectful and responsive ways of serving youth and families. Bill has spent most of the last 30 years working in public sector mental health and child welfare. He has developed innovative programs combining in-home and outpatient services and has written and presented extensively at a national and international level about the development of strengths-based, collaborative partnerships between families and helpers. He is the author of Collaborative Therapy with Multi-Stressed Families (2nd Edition) and is currently working on another book, Helping: Towards More Supportive Services, which highlights a simple, accessible and comprehensive practice framework for outreach workers, case managers, child welfare workers, and milieu workers. Twila Ross Twila Ross, MS, LMFT, is the Permanency Team Manager for the Children’s Crisis Care in Houston, Texas. Twila has 42 years experience in the field of child welfare and permanency planning. Twila began a Home-based Therapy program in the 80’s for Depelchin Children’s Center that was adopted by the State of Texas and is now functioning as the Family Based Safety Services program. Twila has served as the executive director for agencies working with homeless, pregnant women, women who have just been released from prison and women who are aging out of foster care. Twila has served on the Board of Directors for Healthcare for the Homeless, The Family Preservation Institute, and is currently on the Board of Directors for the Albert Schweitzer Foundation and the University of Houston Downtown Center for Family Strengths. Over the last 20 years, Twila has given keynote addresses at Family Preservation Conferences across the Country has conducted workshops focused on Family Preservation, team building, and essential skills necessary in approaching our work from a strength based perspective. Robert Quinn Sawyer Rob Sawyer, M.S.W., L.I.C.S.W. is a Child Welfare Consultant with the National Resource Center for In Home Services. The NRCIHS works with states, counties and local public child welfare jurisdictions to enhance the development and implementation of in home services to safeguard children and strengthen families. The NRCIHS is located with the National Center for Family Centered Practice at the University of Iowa. Before joining NRCIHS as a child welfare consultant in 2011 Rob Sawyer worked in the Minnesota Child Welfare System from 1978 – 2010. He led the implementation of a number of child welfare and child mental health reforms including differential response in child protective services, family group decision making, domestic violence response and the use of risk/needs classification. His professional experience between 1967 and 1977 includes a focus on community and residential children’s mental health services in Kansas, Ohio and Michigan. Mr. Sawyer serves on the American Humane Association Children’s Advisory Board and in 2010 he was appointed as a senior fellow providing consultation in child welfare services. He has served on numerous Minnesota state task forces interested in child welfare services. He was appointed to the newly formed Minnesota Guardian Ad Litem Board in 2009. He has over forty years’ experience in child welfare and presents at state, national and international conferences. Mr. Sawyer received his B.S.W. from Washburn University and his M.S.W. from the University of Kansas. He is a licensed independent clinical social worker. He received a 2001 DHHS Commissioner’s Award for leadership and services in the prevention of child abuse and neglect. He received, in 2010, the first Child Welfare Leadership Award from the Center for Advanced Studies in Child Welfare at the University of Minnesota. Mr. Sawyer has jointly written articles on the implementation of differential response in child protection. He has provided training and consultation on transforming child protection for local authorities in America, Canada, New Zealand, Holland, England and Ireland.
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