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					     GENERAL INFORMATION
             FOR
          STUDENTS




ASSOCIATE AND PARTNER COLLEGES




            Revised
       OCTOBER 2010
GENERAL INFORMATION FOR STUDENTS AT
ASSOCIATE AND PARTNER COLLEGES

CONTENTS
                                                                      Page
1.0   INTRODUCTION                                                     4

2.0   REGISTERING AS A KENT STUDENT                                    5
      2.1   Completing online enrolment                                5
      2.2   Kent Student ID Card                                       5
            2.2.1    Photographs                                       5
      2.3   Claim Kent IT account                                      5
      2.4   Checking and forwarding email                              6
      2.5   Payment of fees                                            6
            2.5.1    Full time students paying their own fees          7
            2.5.2    Full time students with a sponsor                 7
            2.5.3    Full time students requiring financial support    7
            2.5.4    UK part time students                             7
      2.6   Regulations                                                8
      2.7   Credit Framework                                           8
3.0   STUDY SUPPORT                                                    8
      3.1   Student Learning Advisory Service                          9
            3.1.1    Where to find the SLAS                           10
            3.1.2    Advice on writing                                10
      3.2   Careers Information                                       10
            3.2.1    Students at South Kent College                   10
            3.2.2    Students at all other Colleges                   10
            3.2.3    Careers information rooms                        10
4.0   LIBRARY AND INFORMATION SERVICES                                11
      4.1   Library catalogues                                        11
      4.2   Library contact details                                   11
5.0   IT AND COMPUTING FACILITIES                                     12
      5.1   PCs on campus                                             12
      5.2   Wireless on campus                                        12
      5.3   IT support and training                                   12
      5.4   Data Protection Act                                       12
      5.5   Leaving the University – Computer Files                   12
6.0   HEALTH AND WELFARE ISSUES                                       14
      6.1   Disability and Dyslexia Support                           14
      6.2   Counselling                                               14
      6.3   Advice and welfare from the Students’ Unions              15
      6.4   Chaplaincy                                                15




                                          2
7.0  SPORT
     7.1  Clubs and societies                                           17
     7.2  Sports and recreation facilities                              17
     7.3  Sports Scholarships                                           17
8.0 STUDENTS’ UNIONS                                                    18
          8.0.1 Canterbury – Kent Union                                 18
          8.0.2 Medway – Universities at           Medway   Students’   18
                   Association
     8.1  Advice and welfare                                            18
     8.2  Activities, clubs and societies                               18
     8.3  Volunteering                                                  19
     8.4  Jobshop                                                       19
     8.5  Entertainment                                                 19
     8.6  Shopping                                                      20
     8.7  Contacts                                                      20
9.0 THE ARTS                                                            21
     9.1  The Gulbenkian Theatre                                        21
     9.2  The Gulbenkian Cinema                                         21
     9.3  Music                                                         21
10.0 OTHER INFORMATION                                                  21
     10.1 Council tax                                                   22
     10.2 Fire action                                                   22
     10.3 Parking                                                       22
     10.4 Photocopying                                                  22
     10.5 Safety                                                        23
     10.6 Smoking Policy                                                23
     10.7 Travel                                                        23
          10.7.1 Young Persons’ Railcard                                23
          10.7.2 Student coach card                                     23
          10.7.3 Buses to campus                                        23
     10.8 University records and data protection                        24
     10.9 Higher Education Statistics Agency                            25
11.0 USEFUL CONTACTS                                                    26




                                     3
1.0    INTRODUCTION

The University of Kent has one Associate College, (MidKent College) and two
Partner Colleges, (South and West Kent College - formerly two separate colleges
/West Kent College and South Kent College - and Canterbury College).

Students at Associate and Partner Colleges study on courses validated by the
University of Kent, and are taught in the College by College tutors. The qualifications
they take are awarded by the University of Kent, which has overall responsibility for
the academic level and quality of the course. It is the responsibility of the Colleges to
provide students with the appropriate facilities and teaching staff to enable them to
complete their studies.

Higher Education (HE) students in the Colleges have access, not only to their
College facilities, but also to the wide range of facilities at the University of Kent’s
Canterbury and Medway campuses. These include the libraries on both of our
campuses, the Careers Advisory Service, and the Student Learning Advisory
Service, as well as extensive sporting, music and arts facilities on both of the
University campuses.

There are over 1,000 students, part-time and full time, who are studying on University
of Kent courses at Associate and Partner Colleges. The following information
provides details of all the services available to these students, and also provides
useful contact details.

2.0    REGISTERING AS A KENT STUDENT

Students need to register with his/her College, but are also required to complete their
registration with the University. The enrolment procedure should be completed at
www.kent.ac.uk/gettingstarted/assoc/index.html and further detailed information is
available online at this address. To complete the enrolment process students will
need his/her Kent identity number, which will be given to them at the beginning of
their course, after they have enrolled with the College.

2.1    Complete online enrolment
       Students should go to www.kent.ac.uk/gettingstarted/assoc/ index.html and
       click ‘Go’ on the ‘Enrol’ tab. It should take no more than 10 minutes to
       complete and is simply confirmation of details and provision of information we
       require to register him/her as a student.

2.2    Kent Student ID Card
       Associate and Partner College students studying for University of Kent HE
       qualifications are entitled to access facilities at both the Canterbury and the
       Medway campuses of the University. However, before they can do this they
       need to obtain a University of Kent student ID card and agree to abide by the
       relevant regulations of the University. This card will be issued to them, once
       they have completed their online enrolment and have provided a photograph.

       As part of the procedures they will follow under the ‘Enrol’ tab at
       www.kent.ac.uk/gettingstarted/assoc/index.html, students will be asked to


                                           4
      submit a passport style photograph (head and shoulders, white background).
      This photo will be used on their student ID card. In order to submit this, they
      will need to save a suitable photo into .jpg format, and then follow the online
      prompts to select, preview, and upload the photo.

      If they cannot submit their photograph online, they must send a hard copy of a
      suitable photograph (head and shoulders, white background) to the address
      below as soon as possible. They should write their name, 8-digit Kent ID
      number (which will be given to them at the start of their course) and the name
      of their College on the reverse of the photo and send it to:

      Getting Started Photographs
      Student Records Office,
      University of Kent,
      Canterbury,
      Kent CT2 7NZ

      Your Partnership Development Officer will bring cards to the Colleges, once
      they are printed. Students should take care of their cards as there is a £10
      replacement charge for lost cards, unless proof can be provided that it was
      stolen.

2.3   Claim Kent IT account
      The University of Kent IT account grants students access to:
       On-line library resources and the library catalogue (www.kent.ac.uk/library)
       Their University of Kent email account (www.kent.ac.uk/kentmail)
       The student portal (www.kent.ac.uk/student)
       The Student Data System, which allows them to view end of year marks
         and to update personal information (www.kent.ac.uk/student and click on
         the link to ‘Student Data System’).
       It also allows them to log into IT facilities if they go onto the University
         campuses and wish to use the computers while there.

      Students should follow the links from
       www.kent.ac.uk/gettingstarted/assoc/index.html to claim their account. Once
      they have claimed their account they will be given a username and a
      password – they should make a note of these.

2.4   Checking and forwarding email
      To check University of Kent email, and/or to forward mail sent to this account
      to an email account which is regularly used:
       Visit www.kent.ac.uk/kentmail. (This will link to Communications Express,
          the mail service which the University of Kent uses for email.)
       To log in to an email account, click on ‘log in to your email account’ and
          enter the username and password given when the IT account was claimed.
          Alternatively, click on the ‘Email for students’ link and find user instructions
          here.
       Once logged in, this will lead to the inbox.
       If students wish to forward their mail sent to this account to an account
          they regularly use, click on the ‘Options’ tab at the top of the page. Once in


                                           5
          ‘Options’, ensure they are in the ‘Mail’ tab within this section and click on
          the ‘Settings’ link at the top of this page.
         At the bottom of the ‘Settings’ there is a ‘Mail Forwarding’ header. Click on
          ‘enable forwarding’ and, if they do not wish to leave a copy of the email in
          the University of Kent inbox, then also click ‘Do not leave copy on server’
          (this is recommended if they do not intend to check this account regularly).
          Enter the email address to which the mail is being forwarded in the ‘Email
          address’ field and click ‘Null’. The email address will now appear in the
          ‘Mail forwarding list’ box below.
         Remember to click on ‘Save’ at the bottom of the page.
         Return to the inbox by clicking ‘Mail’ on the top tab, or click ‘Log Out’ at the
          top of the page.

2.5   Payment of fees

      Full-time students must pay tuition fees direct to the University.

      Part-time students pay fees direct to their College.

      Students who owe money to the University do not receive their marks and are
      not permitted to progress or graduate until the debt is settled. Throughout their
      studies the University will contact students via their University of Kent email
      address to discuss any issues which arise regarding the payment of their fees.
      Students should remember to check this email account, or forward it to an
      email account which they check regularly.

      2.5.1 Full-time students paying their own fees
            These students should go to www.kent.ac.uk/gettingstarted/assoc/
            index.html and click on ‘fees payments’. (Part time students pay their
            fees to their College.) Full time students should follow the links on this
            page to make arrangements to pay their fees. Tuition fees are payable
            in advance or can be made in 2 instalments; any tuition fees that
            remain unpaid will attract an administration charge.

      2.5.2 Full-time students with a sponsor who is paying their fees
            If fees are being paid by a sponsor (a private company or other
            organisation), not by relatives/parents, the student themselves or by
            Government Student Support, then students should print and complete
            the form available at www.kent.ac.uk/finance-student/fees/sponsor.pdf.
            This form should then be sent to the University income office at the
            address below, with a confirmation letter from the sponsor on
            company/organisation headed paper.

             Income Office
             The Registry,
             University of Kent
             Canterbury,
             Kent CT2 7NZ
             T: 01227 823953
             E: incomeoffice@kent.ac.uk


                                           6
      2.5.3 UK full-time students requiring financial support to pay fees
            Such students should apply for Government Student Support online
            (PN1 form) at www.studentfinancedirect.co.uk or on a paper PN1 form
            to their local authority.

            Important note for when completing a PN1 form
            In section 4, page 8, when students are asked 'Give the name and
            address of the university or college you will attend in 2008/09 academic
            year. If the course is at a university that is made up of a number of
            colleges, give the name of the college first, followed by the name of the
            university’. Students should give the name of their College (e.g.
            MidKent College), followed by the University of Kent.

      2.5.4 UK part-time students
            Part time students can apply for Government Student Support to help
            with tuition fees and help with course costs. Their course must last at
            least one year and not take more than twice as long to complete as an
            equivalent full-time course. Part-time students apply for Government
            Student Support on a paper PTG1 form supplied by the DIUS
            (Department of Innovation, Universities and Skills). Students should
            contact their Local Authority to request a PTG1 form, or download it at
            www.studentfinancedirect.co.uk. Please note that students can not
            submit this application until they are registered and attending their
            course.

2.6   Regulations
      Students are required to abide by the University regulations. These can be
      viewed online at www.kent.ac.uk/regulations.

2.7   Credit framework
      All Associate and Partner College students enrolling on Higher Education
      courses will be subject to the University of Kent Credit Framework. Full details
      of         the        framework           can        be        found          at
      www.kent.ac.uk/registry/quality/credit/studentguide.html, and click on the
      ‘Credit Framework’ link.




                                         7
3.0    STUDY SUPPORT

There are a number of facilities available to help student with their studies, in addition
to the guidance provided by the College’s services and staff.

3.1    Student Learning Advisory Service

       The Student Learning Advisory Service (SLAS) is a free and friendly source of
       academic guidance and information for all students. The service is a resource
       for students who are interested in developing more effective approaches to
       study, or who would like help with a specific study-related problem. Further
       information can be found on the website at www.kent.ac.uk/uelt/learning. The
       SLAS offers the following:

       Individual and confidential study guidance
       Any student or small group of students wishing to improve their learning can
       make an appointment with a learning advisor.

       Off-campus advice
       If students are unable to come to a University campus, they can arrange a
       telephone appointment, or they can email them on either learning@kent.ac.uk
       or learningmedway@kent.ac.uk.

       Workshops
       During the autumn and spring terms, they provide a series of generic
       workshops on study skills, such as:
       - Academic writing
       - Planning and writing essays
       - Referencing
       - Planning and writing dissertations
       - Time management, revision and exams
       Workshop details are posted in advance on the web:
       www.kent.ac.uk/student/skills.

       Learning resources are also provided:
       - Leaflets and books on study skills and techniques
       - Online study skills guides

       Value MaP
       A programme for mature and/or part-time students run as a series of Saturday
       workshops on effective study. The sessions will be delivered at Canterbury,
       Medway and Tonbridge campuses. To book, students should go to
       www.kent.ac.uk/uelt/learning/value or email learningmedway@kent.ac.uk or
       phone 01227 823929 (Canterbury) or 01634 888884 (Medway) and ask for
       VALUE MaP.

       Maths and stats support
       Help is also available in this area.




                                              8
3.1.1 Where to find the SLAS:

      Canterbury campus
      The SLAS is based on the Canterbury campus behind the Grimond Building
      and Barclays Bank. Further information can be found on the website at
      www.kent.ac.uk/uelt/learning.

      Medway campus
      The SLAS is based on the Medway campus in the Gillingham building. Further
      information can be found on the website at www.kent.ac.uk/uelt/learning.

3.1.2 Advice on writing skills

      Medway campus
      For advice on any aspect of practical writing and editing skills, book a
      confidential appointment with the University’s Royal Literary Fund Writing
      Fellow, Stephen Wakelam. Email learningmedway@kent.ac.uk. Telephone
      01634 888884

3.2   Careers information

      A careers advisor is available throughout the academic year for students
      studying at all of our Associate and Partner Colleges. Please contact Jenny
      Walters, the University of Kent Careers Adviser, for an appointment on 01634
      888876 or for general enquiries please email careerhelp@kent.ac.uk or visit
      www.kent.ac.uk/careers.

3.2.1 Careers information rooms
      The Careers Information Rooms on the Canterbury and Medway campuses of
      the University are open from 09.00 – 17.00, Monday to Friday in both term
      time and vacations. Students from all the Associate and Partner Colleges are
      welcome at any time during these hours to browse through the information
      resources, access the internet for careers information, use a computer
      guidance program or CD-ROM, or pick up a vacancy list or graduate directory
      to take away.

      The Careers Service on the Canterbury Campus is located at the entrance to
      Keynes driveway. On the Medway Campus it is located within the Student
      Services Department in the Gillingham Building.




                                        9
4.0       LIBRARY AND INFORMATION SERVICES

All students from our Associate and Partner Colleges have access to the full
resources of the University’s library collections at both Canterbury and Medway, in
printed or electronic format. Library collections at Canterbury (Templeman Library)
and Medway (Drill Hall Library) contain over a million books, periodicals, pamphlets,
audio tapes, videos, DVDs, slides and microfilms, which together with the extensive
collections of materials available in electronic format, form the essential resources to
support learning, in addition to resources available at the College. Students are very
welcome to visit the libraries, which provide a mix of study spaces, quiet study areas,
group study areas and a large number of PCs for word processing, email and access
to the internet.

4.1       Library catalogues
          The Templeman Library website www.kent.ac.uk/library and the Drill Hall
          website http://campus.medway.ac.uk/library are accessible to all computers
          with internet access. Through these websites students can access the library
          web catalogue to find printed books and periodicals and to reserve and renew
          books. The web catalogue also gives access to full periodical and newspaper
          articles in around 15,000 titles and an increasing number of e-books to
          support studies. Students can access all resources using their University of
          Kent log-in from anywhere in the world.

          The libraries on both campuses have experienced staff to help students make
          best use of these resources and services. They are welcome to visit the library
          helpdesk, clearly signposted inside both libraries, for help with using the library
          system, computer systems and to get help with finding course relevant
          materials.

4.2       Library contact details
          To contact the Templeman library by phone, please call 01227 823570, or the
          Drill Hall Library is contactable on 01634 883278. Please see the library
          websites (see above) for opening hours as these are subject to change
          throughout the year

5.0       IT AND COMPUTING FACILITIES

Please read section 2.3 for information for how students should to register for their
Kent IT account. Once they have registered for their account, they can access the
University computing network using their username and password. This includes:

         On-line library resources and the library catalogue (www.kent.ac.uk/library)
         University of Kent email account (Please see section 2.3.1 for details on how
          to check and forward email)
         The student portal (www.kent.ac.uk/student)
         The Student Data System, which allows students to view end of year marks
          and to update personal information (www.kent.ac.uk/student and click on the
          link to ‘Student Data System’)
         It also allows students to log into IT facilities if they go onto the University
          campuses and wish to use the computers while there.


                                              10
5.1    PCs on campus (Kent public PCs)
       Whenever students visit the Canterbury or Medway campuses, they are
       welcome to use the public PCs located across the campus and in the libraries
       (they will need their University of Kent username and password to log in).
       There is a range of standard and specialist software available for use on these
       PCs.       A      full    list      of     software       is      online     at
       www.kent.ac.uk/is/computing/students/software/index.html.

5.2    Wireless at Canterbury and Medway
       Most buildings across the Canterbury and Medway campuses are wireless
       enabled. (Students will need their University of Kent username and password
       to access it).

5.3    IT support and training
       User guides are available on the IT website to lead students through the
       process of accessing and using Kent IT services. Students should visit
       www.kent.ac.uk/is/computing/students for information. Additional assistance
       with using University of Kent IT services is available via email at
       helpdesk@kent.ac.uk. Students can also call the IT reception on 01227
       824777, who will then direct their call appropriately.

When visiting the campuses, there are face-to-face help points in the Templeman
and Drill Hall libraries, and at the IT Reception at the Computing Services entrance to
the Cornwallis South building on the Canterbury campus.

5.4    Data Protection Act

The Data Protection Act 1998 controls the holding or processing of personal data on
computers. It is the student’s responsibility, should they hold personal data on others
on their PC, to ensure that they abide by the terms of the Act.

5.5    Leaving the University: What Happens to Students’ Computer Files?

Student files may be deleted as soon as their period of registration ends unless they
are a member of staff or a research postgraduate student. In practice, final year
student logins are left active until after Congregation and usually until the end of July.
Students should make sure that they have taken copies of any of their files that they
wish to keep. In exceptional circumstances logins may be left active if arrangements
are made in advance by contacting Computing Reception at the Canterbury Campus.




                                           11
6.0   HEALTH AND WELFARE ISSUES

6.1    Disability and Dyslexia Support
Students who require some level of support on their course as a result of a disability
or dyslexia are asked to disclose this to their College or to the University Disability
and Dyslexia Support Service (DDSS) at the earliest possible opportunity. The
College and the University of Kent DDSS work closely with students to discover and
recommend what level of support is most appropriate.

Support is available from Colleges via:

Canterbury College
Lut Stewart
01227 811342
l.stewart@canterburycollege.ac.uk

Mid Kent College
Paul Short
01634 884446
Paul.short@midkent.ac.uk

South Kent College
Jayne Walker
01303 858309
Jayne.walker@southkent.ac.uk

West Kent
Karen Richardson
01732 358101 ext 2405
karenrichardson@wkc.ac.uk

Support is also available from the university from:
Disability and Dyslexia Support Service
E: accessibility@kent.ac.uk
T: 01227 823158
E: www.kent.ac.uk/guidance/disabilityanddyslexia.html

Students with dyslexia or with a disability are warmly invited to contact the Disability
and Dyslexia Support Service at the University of Kent for confidential advice on
suitable educational support. Examples of help include study skills tuition, note
taking, special arrangements for examinations, mobility scooter hire, radio aids and
loop systems.

6.2   Counselling

Students at our Associate and Partner Colleges are welcome to visit our counsellors,
who are located on our Canterbury and Medway campuses. The Counselling Service
provides a team of neutral professionals who are trained to help individuals through
difficult and stressful situations, whether personal or work-related. Confidentiality is
assured.


                                          12
The office is open from 10.00 – 16.00 during term-time and from 10.00 – 13.00
during the vacation. Counselling is available from 08.30 – 17.30 all year round,
subject to appointment availability.

Useful information, including details of the many groups and courses that run during
the year, can be found on www.kent.ac.uk/counselling.

Canterbury campus
Appointments can be made by visiting the main office in Room Ig.2-3 in Keynes
College, by phoning 01227 823206 or by emailing counselling@kent.ac.uk.

Medway campus
The Counselling Service for Medway students is located within the Students Services
Department, Gillingham Building. Appointments can be made by email
medwaycounselling@kent.ac.uk or telephone on 01227 823206.

6.3   Advice and welfare from our Student Unions

Kent Union – Canterbury campus
Kent Union provides a Student Advice Centre, on the Canterbury campus, which
offers advice on a range of different topics such as finance, housing, funding,
academic appeals, legal matters and welfare. Please see www.kentunion.co.uk for
more information.

Students from Associate and Partner Colleges are welcome to visit the Student
Advice Centre on the campus. Students from Canterbury College, South Kent, and
West Kent can also contact Tim Vivian, the Kent Union Advice and Outreach Worker,
who will visit the Colleges throughout term time. Tim is available to provide advice
and guidance on the issues listed above and can be contacted by emailing
t.vivian@kent.ac.uk or by calling 01227 824915 or 07809 507 104. Please see
www.kentunion.co.uk/outreach or see the posters in your College for times when Tim
will be at your College.

(Mid Kent College students: please see below for information on the UMSA advice
service on the Medway campus.)

Universities at Medway Students’ Association (UMSA) – Medway campus
UMSA provides a student adviser who is able to offer help and advice on a number
of practical issues including financial, academic, consumer, housing, welfare and
immigration matters. The information is free, confidential and impartial, and available
to all students on the Medway campus, and all Mid Kent College students. For more
information visit www.umsa.org.uk or call 01634 888989.

6.4   Chaplaincy

Canterbury campus
The chaplaincy is multi-faith with three full-time chaplains (Anglican, Catholic and
Pentecostal) and more than ten part-time members who serve all the main Christian



                                          13
denominations as well as the Jewish, Islamic and Buddhist faith communities on the
Canterbury campus. Further information is found at www.kent.ac.uk/chaplaincy.


Medway campus
A number of faith groups are available through the Medway campus and full details
can be found by contacting Student Services in the Gillingham Building on the
Medway campus for more information. Telephone 01634 888881.


7.0   SPORT

7.1   Clubs and societies
      Students should visit www.kentunion.co.uk to find out more about all clubs,
      societies and activities run by Kent Union in Canterbury. Alternatively, they
      can visit www.umsa.org.uk for information on those run in Medway by the
      Universities at Medway Students’ Association.

7.2   Sport & recreation facilities
      The University offers a wide range of activities, as well as some of the best
      student sports facilities in the country, and students at our Partner and
      Associate Colleges are invited to take advantage.

      Canterbury campus
      There are over 30 different sports and 40 dance and fitness classes available
      each week on the Canterbury campus. For more details and to apply for
      membership, students should visit www.kent.ac.uk/sports.

      Indoor facilities
      Badminton, basketball, five-a-side football, table tennis, circuit training as well
      as many other different sports are played in our two sports halls.
      Four squash courts
      Gym
      Dance studio
      Climbing wall
      Cricket nets
      Fitness assessments and programmes
      ‘Fair Trade’ sports café

      Outdoor facilities
      NEW 2 storey £2.5 million pavilion
      Seven outdoor tennis/netball courts
      Floodlit 3G football pitch
      Floodlit multi-use sand dressed pitch
      Spectator seating
      Playing field




                                          14
      Medway campus

      University of Kent students at Mid Kent College also have the advantage of
      many off-campus sporting facilities including the extensive facilities at Medway
      Park. University of Kent invested £3m towards this new centre of sporting
      excellence and the £11m project provides a multi-sport, state-of-the-art facility
      within easy reach of both the Medway campus and Mid Kent College. You’ll
      receive preferential rates to use the sports hall, pools, squash courts and
      health suite and spa. Medway Park has also been approved as a pre-Games
      training camp for thirteen Olympic and eight Paralympics sports

7.2   Sports scholarships

      Scholarships are available for talented sportsmen and women each year and
      students from Associate and Partner Colleges are welcome to apply. See
      website www.kent.ac.uk/sports for further details.




                                         15
8.0   STUDENTS’ UNIONS

      8.0.1 Canterbury campus – Kent Union
            Kent Union is a democratic body run by students, for students. As well
            as representing University of Kent students on a local and national
            level, Kent Union runs commercial services on the Canterbury campus,
            including 4 shops, 6 bars/cafes, and a 1,400 capacity nightclub. The
            Union is also responsible for a wide range of student activities, as well
            as a student Jobshop and the campus nursery. Please visit
            www.kentunion.co.uk for more information.

      8.0.2 Medway campus – Universities at Medway Students’ Association
            (UMSA)
            The Medway campus is a shared by the University of Kent, Canterbury
            Christchurch University, Greenwich University and Mid Kent College.
            The students’ association for all the institutions on campus is UMSA.
            UMSA is based in the Pilkington Building and provides representation,
            advice, activities and commercial services for all students on the
            campus.

8.1   Advice and welfare from the student unions

      Canterbury
      Kent Union provides a Student Advice Centre, on the Canterbury campus,
      which offers advice on a range of different topics such as finance, housing,
      funding, academic appeals, legal matters and welfare. Please see
      www.kentunion.co.uk for more information. Students from Associate and
      Partner Colleges are welcome to visit the Student Advice Centre on the
      campus. Students from Canterbury College, South Kent, and West Kent can
      also contact Tim Vivian, the Kent Union Advice and Outreach Worker, who will
      visit the Colleges throughout term time. Tim is available to provide advice and
      guidance on the issues listed above and can be contacted by emailing
      t.vivian@kent.ac.uk or by calling 01227 824915 or 07809 507104. Please see
      www.kentunion.co.uk/pages/yourunion/outreach or see the posters in your
      College for times when Tim will be at your College. (Mid Kent College
      students: please see below for information on the UMSA advice service on the
      Medway campus.)

      Medway
      UMSA provides a student adviser who is based in the Pilkington Building on
      the Medway campus and is able to offer help and advice on a number of
      practical issues including financial, academic, consumer, housing, welfare and
      immigration matters. The information is free, confidential and impartial, and
      available to all students on the Medway campus, and all MidKent College
      students. For more information visit www.umsa.org.uk or call 01634 888989.




                                        16
8.2   Activities, clubs and societies

      Canterbury campus
      Kent Union has a wide range of student activities on offer on the Canterbury
      campus and all College students are welcome to join in. There is likely to be a
      club or society to suit everyone’s interests, and if there’s not, Kent Union will
      support students to start one. There are also media opportunities for students
      to get involved in, including the student newspaper, InQuire, which has an
      online version available at www.inquirelive.co.uk. Alternatively, students can
      become involved in the running of an FM radio station, by joining the UK’s first
      student-led FM community radio station – CSRfm. For more information, visit
      the website
      www.kentunion.co.uk/pages/activities.

      Medway campus
      UMSA runs a number of societies and sports clubs and is always open to
      suggestions for new ideas. Currently on offer are men’s and women’s football,
      mixed hockey, men’s rugby, men’s basketball, netball and rowing. Societies
      on campus include: the Medway Islamic Society, Christian Union, Christian
      Faith Academy, Afro-Caribbean Society, RAG (raise and give), Future
      Aspirations Society, Environmental Society, Dance Society, Medway Law
      Group,            Current            Affairs          Society.          Visit
      www.umsa.org.uk/pages/student_activities for more information.

8.3   Volunteering
      Kent Union and UMSA (Universities at Medway Students’ Association) both
      run a variety of volunteering schemes, offering students, including those at the
      Associate and Partner Colleges, the chance to make a positive impact on the
      lives of others, gain experience, add to their CV’s and improve academic
      reputation. Please see www.kentunion.co.uk/volunteering for more
      information.

8.4   Jobshop
      Kent Union Jobshop is a free service for students. It advertises a wide range
      of available positions and provides temping opportunities, from local part time
      vacancies throughout term-time to national and international employment
      opportunities during vacations, as well as temporary positions throughout the
      year. The Jobshop team are also able to give advice on employment issues
      such as national insurance, taxation and creating a CV. Please see details on
      the website at www.kentunionjobshop.co.uk.

8.5   Entertainment

      Canterbury campus
      The Venue is Kent Union’s award-winning nightclub, which in the summer of
      2010 has undergone a total refurbishment. Offering a wide range of fantastic
      entertainment four nights a week – the Venue has played host to great live
      acts and top DJs including Pendulum, Zane Lowe, Hed Kandi, Florence & The
      Machine, Feeder, Dizzee Rascal, Five, S Club and many more! The Venue is
      not only proud of its entertainment, but also the high level of customer service


                                         17
      it provides – being awarded the ‘Best Bar None Award 2007 & 2009’. These
      awards mean that you can relax knowing your experience will be fun, but that
      your safety and welfare are never compromised.

      Medway campus
      Coopers and Purple, Medway’s campus bar and club, offer food and drink all
      day, at student friendly prices, Coopers is a popular place for students to meet
      from all the institutions on the Medway campus and students from our
      Associate and Partner Colleges are more than welcome to join in. Purple is
      licensed until 2am, and regularly plays host to a range of special events, such
      as open mic nights, school discos, beach parties, pyjama parties, bhangra
      nights and many more. Purple is available for students to hire free of charge,
      subject to a minimum bar take.

8.6   Shopping

      Canterbury campus
      Kent Union runs 4 shops across campus. Essentials convenience store,
      Extras off-licence and the Unique clothing store are on central campus and
      Park Wood Essentials is right in the heart of the student village. Essentials
      and Park Wood Essentials stock a wide range of products from groceries to
      stationery, they also stock pies, pastries and other baked goods. Extras has a
      wide variety of wines and spirits on offer, as well as many beers and ales at
      great prices. Unique offers a wide range of University branded clothing and
      memorabilia.

      Medway campus
      Medway Essentials, located in the Jellicoe building, stocks a range of
      groceries, drinks, stationery, clothing and alcohol. Essentials specialises in
      Fairtrade products.

8.7   Contacts

      Kent Union
      Mandela Building
      University of Kent
      Canterbury
      Kent CT2 7NW
      01227 824200
      kentunion@kent.ac.uk

      Universities at Medway Students’ Association
      Pilkington Building
      North Road
      Chatham Maritime
      ME4 4JB
      01634 888989
      info@umsa.org.uk




                                         18
9.0   THE ARTS AT UNIVERSITY OF KENT

9.1   The Gulbenkian Theatre
      The Gulbenkian Theatre’s theatre seats 340 people and presents
      professional, student, and amateur shows throughout the year. The lively
      licensed café bar is a favourite haunt for all members of the University
      community, as well as the general public. It is open Monday to Friday 8 am –
      10pm and Saturdays 5pm – 10pm, serving fresh food and delicious drinks. For
      further   information   on   the   programme        for the    theatre   see
      www.gulbenkiantheatre.co.uk.

9.2   The Gulbenkian Cinema
      The Gulbenkian Cinema is a public cinema in the Gulbenkian complex, open
      to students and the general public. It is Kent’s independent film theatre,
      showing new mainstream and non-mainstream releases, as well as archive
      and foreign language films not otherwise available in the region. For further
      information on the programme for the cinema please see
      www.gulbenkiantheatre.co.uk.

9.3   Music

      Canterbury
      At the University of Kent, students of all subjects can get involved in the
      programme of extra-curricular music making on the Canterbury campus,
      including choirs, orchestras, concerts and big bands. Visit the music website
      on www.kent.ac.uk/music for information about the exciting range of activities
      and events. The website will also guide students through all the various
      rehearsals and auditions and gives details about how to use the practice
      rooms on the Canterbury Campus, and how to apply for the University’s Music
      Scholarships.

      Medway
      Medway Universities Music Society aims to provide enjoyable musical
      activities for both students and staff from all the institutions on the Medway
      campus. Current music-making opportunities include a drumming circle, the
      campus choir and the jazz band. For more details about these groups and
      possibility of further activities please email mumssoc@kent.ac.uk.




                                        19
10.0   OTHER INFORMATION

10.1   Council Tax

       Under the Local Government Finance Act 1992, registered full-time students
       may be exempt from paying the tax or may be eligible for a discount.
       Students should apply to their college for a certificate confirming their student
       status. This certificate will be required by Local Authorities when they
       consider applications for discount or exemption. Students need not request a
       certificate unless asked to do so by the Local Authority.

10.2   Fire Action

       Fire and its smoke and toxic combustion products can spread with great
       speed through buildings. It is vital that students:
                   learn the fire emergency procedures at the start of their studies
                   look out for evacuation information which is posted up near to
                     fire call points in all buildings
                   leave the building when they hear the fire alarm at any time
                   do not use a lift during evacuation
       Check to see that others near them, especially those who have impaired
       hearing or mobility or are partially sighted have heard the alarm and are able
       to escape.

10.3   Parking

       Canterbury campus
       Car parking on the Canterbury campus is severely limited and a permit system
       is used. Associate and Partner College students who visit campus but who live
       within the specified exclusion zone will not be issued with parking permits. For
       the academic year 2010/11 the exclusion zone will be defined by postcode
       and these postcodes are CT1 1; CT1 2; CT1 3; CT2 7; CT2 8. Special
       arrangements are in place for students with a disability.

       There is a charge for a student parking permit. For those students who are
       eligible for a permit, further information on how to apply is available at
       ww.kent.ac.uk/estates/transport/parking/index.html,    or     by      emailing
       parking@kent.ac.uk. There are designated areas for parking motorcycles and
       mopeds and a valid permit, which is free of charge, must be issued although it
       does not need to be displayed.

       Medway campus
       Car parking on the Medway campus is limited and a permit system is used.
       For further information and full details of conditions of issue, please visit
       www.kent.ac.uk/estates/transport/parking/index.html

10.4   Photocopying

       Photocopying facilities are available in the Templeman library on the
       Canterbury Campus.      On the Medway campus students can buy a


                                           20
       photocopying card (50p returnable deposit for the card required) from the Drill
       Hall Library issue desk, and can load the card with credit via machines in the
       library foyer. These cards can be used to photocopy on the machines in the
       library. Photocopies cost 5p per A4 black and white sheet or 10p per A3 sheet.
       Colour copying is also available by asking the library desk staff and costs 20p
       per A4 sheet and 40p per A3 sheet.

10.5   Safety

       University of Kent and its Associate and Partner Colleges have a responsibility
       to provide a healthy and safe environment. Students have a responsibility to
       themselves and others, and should read carefully and comply with any
       instructions/notices relating to health and safety.

10.6   Smoking Policy

       A smoking policy has been adopted, under which there is a general ban on
       smoking in buildings. This is primarily because of the possible harmful effects
       from passive smoking and students are required to follow this rule.

10.7   Travel

       10.7.1 Young Persons Railcard
              A Young Persons Railcard is available from National Rail and may be
              purchased for £20 by anyone aged 16-25 or full-time mature students.
              It entitles the holder to save on the cost of most rail journeys. For
              further information see www.16-25railcard.co.uk.

       10.7.2 Student Coach Card
              A student coach card is available from National Express on similar
              terms     as   the    railcard,   for   further  information   see
              www.nationalexpress.com/coach/offers/students.cfm (Some banks
              provide National Express student cards when opening a student bank
              account.)

       10.7.3 Buses to campus

                Canterbury

                The University subsidises the Stagecoach Unibus service and the
                Student Unirider ticket which is offered at a substantial reduction to all
                registered students. These are available to purchase from the
                Stagecoach office at Canterbury bus station. Further information is
                available from www.kent.ac.uk/estates/transport/bus/


                Medway
                Arriva bus numbers 100, 140, 141 and the Dockside Shuttle leave
                frequently from the bus stops outside Chatham train station and from
                the Pentagon bus centre in Chatham town centre and take


                                             21
              approximately 15 minutes to get to the campus. The nearest bus stop
              to the campus is on Dock Road outside of the campus entrance. This is
              known as the Chatham Maritime stop or the Compass Centre stop. For
              more bus information, please contact Arriva on 0870 6082608 or visit
              www.arriva.co.uk.

10.8   University Records and the Data Protection Act 1998

       The University holds and processes the following information in electronic/or
       paper form: personal details, academic record, finance details, disabilities,
       eligibility for Disabled Student Allowance, medical reports, Students’ Union
       membership, information on criminal records, records held by staff, Library,
       Computing, email, electronic entry logs, Kent Hospitality (Accommodation,
       Id/cashless vending card), Careers, Sports Centre, CCTV and ID images.
       Records will be retained when students leave the University and may be used
       for Alumni and reference purposes.

       A computer record is created for each student. This record is based on an
       application form (including in the case of most undergraduates, the UCAS
       application form) and information received from the student’s College. Further
       information is added to the record throughout their University career. Much of
       the information is held for general administrative purposes, for example in
       connection with the teaching timetable and examinations and for management
       information. The university is required to provide information to external
       bodies such as the Higher Education Statistics Agency, grant awarding
       bodies, Student Loan Company, local authorities for Council Tax and Electoral
       Roll purposes, and under the terms of the Act, to the Police or officers of the
       Courts if required to do so.

       Basic details of the student record are deemed to be public information and
       will be used, for example, for class lists, tutorial lists, pass lists, Congregation
       lists and email addresses. The University will confirm award results to third
       parties (e.g. prospective employers) on request, and students’ progress to
       funding bodies (including overseas sponsors). It will notify, for Undergraduate
       students, their former school of their final degree result. It will not release
       personal information, such as address, without a student’s consent. Students
       may, with good reason, request that certain details of their student record not
       be made public. The University may retain anonymous copies of assessed
       work and use it for training or quality assurance purposes.

       The University tries to ensure that the information it holds is accurate and up-
       to-date. It does, however, rely on students to inform the appropriate office of
       any change in their personal data. In particular, any change of home or term-
       time address should be notified to the college or to the Student Records Office
       in the Registry. As a user students are required to comply with the
       University’s Regulations for the use of computing facilities. It is also their
       responsibility, should they hold personal data on others, to ensure that they
       abide by the terms of the Act. See www.dataprotection.gov.uk/dprhome.htm




                                            22
       The Data Protection Act gives a student, as a ‘Data subject’ the right, on
       payment of an ‘access fee’ to receive details of all personal information which
       concerns them and which is stored and processed by their college and the
       University. Requests for such information should be made to the relevant
       department in the college.


10.9   Higher Education Statistics Agency

       Some information held about each student will be sent to the Higher Education
       Statistics Agency (HESA). This forms the student’s HESA record, which
       contains mainly coded information including ethnicity and disability data. Each
       record, or parts of it, will be passed to those of the following bodies that
       require it to carry out their statutory functions in relation to the funding of
       education:

       Department of Education and Skills (DfES)
       National Assembly for Wales (NAW)
       Scottish Executive (SE)
       Department for Employment and Learning, Northern Ireland (DEL(NI))
       Higher Education Funding Council for England (HEFCE)
       Higher Education Funding Council for Wales (HEFCW)
       Scottish Higher Education Funding Council (SHEFC)
       Teacher Training Agency (TT)
       Department of Health (DH)
       Research Councils (RCs)

       The data in the student record will be used primarily for statistical analysis by
       HESA and the above bodies. This use may result in the publication and
       release of data to other approved users, which may include academic
       researchers and commercial bodies.      Individual records will not be used by
       HESA or any of the above bodies in a way that would affect specific students.

       Contact details will not be made available to HESA, and precautions are taken
       to minimise the risk of identification of individuals from the published and
       released data. None of the above bodies will be able to use the data provided
       to HESA in order to contact students.

       When students qualify, further data will be collected and information on how
       this will be used will be provided to students at that time.

       Under the Data Protection Act 1998 students have the right to a copy of the
       data held about them by the HESA, for a small fee. Students will any
       concerns about, or objections to, the use of data for these purposes, should
       contact HESA at www.hesa.ac.uk, or by writing to 95 Promenade, Cheltenham
       GL50 1HZ.




                                          23
11.0   USEFUL CONTACTS

Name                      Telephone       Email/Website Address

Information and           01227 827272    information@kent.ac.uk
Guidance Office

Templeman Library         01227 823570    http://library.kent.ac.uk/library
Drill Hall Library        01634 883278    http://campus.medway.ac.uk/library/

Student Learning                          www.kent.ac.uk/uelt
Advice Service

  Canterbury              01227 824016    learning@kent.ac.uk
  Medway                  01634 888967    learning@kent.ac.uk

English Language Unit     01227 824401    www.kent.ac.uk/secl/elu

Computing                                 www.kent.ac.uk/is/computing
Computing Service         01227 824999    helpdesk@kent.ac.uk (Canterbury)
Helpdesk                  (students)      ukm-helpdesk@kent.ac.uk (Medway)
                          01227 824888
                          (staff)
Student Guidance and                      www.kent.ac.uk/guidance/
Welfare
Counselling                               www.kent.ac.uk/guidance/
      Canterbury          01227 823206    counselling@kent.ac.uk
      Medway              01227 823206    medwaycounselling@kent.ac.uk
Childcare
  The Oaks Nursery,       01227 766686
  Canterbury
Chaplaincy                                www.kent.ac.uk/chaplaincy
                          Medway:
                          01634 888881
Disability and Dyslexia
Support
     Canterbury           01227 823158    accessibility@kent.ac.uk
     Medway               01634 888804    accessibility@kent.ac.uk

Kent Union                01227 824200    www.kentunion.co.uk

Kent Union Advice         01227 824216    advice@kent.ac.uk
Centre
                          01227 824915    t.vivian@kent.ac.uk
Tim Vivian                07809 507104

                          01634 888989    jill@umsa.org.uk
UMSA Student Advisor



                                         24
Name                       Telephone       Email/Website Address

Kent Union Jobshop         01227 824252    www.kentunionjobshop.co.uk
                                           jobshop@kent.ac.uk

Careers Advisory           01634 888876    j.walters@kent.ac.uk
Service for the colleges                   http://www.kent.ac.uk/careers/

Sport                                      www.kent.ac.uk/sports
Medway Sport                               http://www.umsa.org.uk/pages/student_a
                                           ctivities/sports/
Gulbenkian Theatre         01227 769075    www.kent.ac.uk/gulbenkian

Gulbenkian Cinema          01227 769075    www.kent.ac.uk/gulbenkian

Music                      01227 823305    www.kent.ac.uk/music




                                          25

				
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