NSCP Presentation e Government Sumit 10 December 2003

							The National Smartcard
 Project and the Citizen
            Experience
                       Michael Gates
              NSCP Project Manager
    Bracknell Forest Borough Council
               E-Government Summit
                10th December 2003

                              www.nationalsmartcardproject.org.uk
                              www.scnf.org.uk
Agenda

   What is a Smartcard?
   Smartcards and the Citizen
   National Projects
   The National Smartcard Project
   Take-up and Marketing
   Questions and discussion



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What is a Smart Card?

   A Computer
       processor
       memory
       communications
   Interfaces
       Contact
       Contactless



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Already Out There
   Proof of Age - “Citizencard”
   Library Membership Tickets
   Employee ID Cards
   Concessionary Bus Fares
   Car Park Cards
   Young people cards – e.g.
    Connexions




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Vision



               O
               D
               R
               A
               C
               N       DISTRICT CO UNCIL

                   Workin g for Sou th East Corn wall




                                                        Citizen Card




         ‘One Card for All Purposes’
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Why Smart Cards?
   Political
     The e-Europe Smart Card Charter highlights the desire of the
       European Commission to utilise smart card technology as a
       citizen enabler
     Smart cards can greatly enhance the achievement of key e-
       Government objectives - Office e-Envoy
   Social
     Increasing the take up of concessionary rates for services
     Increasing the take up of welfare benefits by retaining accurate
       information about eligibility
     Reducing the stigma associated with claiming benefits and
       concessionary rates
   Commercial
     New sources of revenue – advertising, sponsorship
     Facilitate improved tourism activities

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Smart Card Applications
   Education                          Transport
       Recording attendance               Contactless ticketing
       Enabling cashless                   applications
        catering                           Concessionary travel
   Leisure                            Tourism
       Access to facilities               Increasing tourism
       Health incentives                   activity
   Libraries                              Payment
       Books, DVD’s, Video’s etc          Discounts
       Payment, photocopying              Marketing

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Smart Card Applications

   Generic applications
       Gaining access
           Citizens
           Employees
       Recording an entitlement
           Updated immediately
           Tokens
       Paying for products or services
       Authentication – once only - the killer application?

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Authentication for the Citizen



        Hand held reader less
        than £10




                   PC reader less
                   than £25


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Multi-Application Smartcards
   One card – many applications
   Dual chip allowing contact and contactless applications
       Transport (contactless)
       E-Purse (Contact)
       Authentication (both?)
       Individual applications (both)
   Interoperable across districts, regions and… countries
   Constrained by chip capacity…but this will disappear
    2004/05


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Advantages for Citizens

   Wallet space
   Convenience
   Confidentiality
   Security
   Faster transport applications
   Discounts



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National Projects Programme

   National projects will seek to develop common
    standards and generic solutions…
   National projects will create ‘products’ ready for
    take-up by local government…
   National projects will contribute to delivery of e-
    Government targets by 2005…
   National projects will build on the work of LGOL
    pathfinders and other pilots…

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National Projects
   School Admissions            Working with Local
   Customer Relationship         Businesses
    Management (CRM)             Smartcards
   Local Planning Services      Crime Reduction and
   E-procurement                 Youth Offending
   Digital TV                   Benefits (Pensions + Job
   Valuebill                     Centre Plus)
                                 Personalised Local
                                  Service Websites


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National Smartcard Project
   Creation of framework proposal
   Agreed to develop 11 work packages
   Lead organisation for each work package identified
   First draft proposal submitted to ODPM in June 2002,
    final draft submitted October 2002
   Overall funding approx £4.1m approved March 2003
   Project commenced April 2003 – to complete by March
    2004



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Objective

The National Smartcard Project is intended to
  bring together the knowledge and expertise
  of a number of local authorities and Central
      Government departments, including
       Pathfinders authorities, to provide a
    framework and foundation that will drive
  ongoing development within the Smartcard
                     market



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       Work Packages
                                                Work Package 1                                 Work Package 10

                                             Project Management                        Communication & Dissemination

                                     Bracknell Forest Borough Council                            Doncaster MBC

                                                                                                                                              Work Package 6
      Work Package 2                    Work Package 3                                                     Work Package 5
                                                                         Work Package 4
                                                                                                                                         Commercial Applications
       Business Case                        Standards                                                   Links to Central Gov’t
                                                                             Procurement
                                                                                                                                        Southampton City Council
 Southampton City Council               London Connects                                                          DfES
                                                                               NERSC
                                                                                                                                       Card demonstrators including
 Business model to include            Technical standards,                                           Identification of Government
                                                                   Procurement advice and best                                            the use of commercial
social, political, financial and   accreditation, specifications                                       initiatives, pilots using the
                                                                    practice guidance manual                                                   applications
 commercial considerations              for card schemes                                                 DfES Connexions Card



                                                    Work Package 8
                  Work Package 7                                                     Work Package 9
                                                                                                                        Work Package 11
                                                  Legal & Data Privacy
             Delivery across Regions                                              Smartcard Starter Pack
                                                                                                                       Marketing & Take up
                                                      LB Newham
                    Bolton MBC                                                         Cornwall CC
                                                                                                                       Chester City Council
                                             Detailed advice and guidance
           Interoperability of different                                        Complete smartcard starter
                                              on legal and data protection                                        Marketable solutions package
          card schemes across regions                                                     pack
                                                         issues



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Project output
   A Smartcard Starter Pack which will be located on-line at
    www.scnf.org.uk
   An interactive on-line questions and answers approach
   A number of pilot sites rolling out NSCP Smartcards by
    31st March 2004
       Working with Mid Suffolk District Council and Chester City
        Council as New Starters.
       Bolton Next…………
   Recommended Smartcard standards and ‘road map’
   Card management software

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Search




Smart Card Project
         If you want to introduce a Smart
         Card scheme this step by step
         guide will ensure you get it
         right



Frequently asked questions
          A database of key questions
          and answers to support the
          development, introduction and
          management of Smart Cards




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Project take-up

   Deliverables map at www.scnf.org.uk
   Opportunity for authorities to register an interest
   Presentations being made to LGOL Partnerships
   Newsletters (two issued so far)
   Research being conducted on behalf of NSCP
   Reference group meetings



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Getting involved

   Please complete the questionnaire in your pack
   Come along to the reference group meetings
   Sign up on the web site
   Add your name to the newsletter list
   Come along to our regional meetings in January,
    February and March
   Talk to us!


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          More information:

      Michael Gates NSCP Manager

national.smartcard@bracknell-forest.gov.uk
                   or
         mgates@mouchel-lda.com


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National Smartcard
Project - Questions




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