TABLE OF CONTENT
Table of contents
List of tables
1.2 Background of the study
1.3 Statement of the problem
1.4 Objectives of the study
1.5 Significance of the study
1.6 Research Questions
1.7 Scope and limitation of the study
2.2 Selection policy
2.3 Criteria for selection
2.4 Selection process
2.5 Application form
2.6 The nature and objective selection interview
2.7 Conducting the interview
2.8 Psychological test
2.9 Coefficient of correlation
2.10 Acceptance of the job offer
2.11 Evaluation of the Nigerian Bottling company
Plc 9th Mile, Enugu Plant
3.2 Research Design
3.3 Population for the study
3.4 Sample size determination
3.5 Source of data
3.6 Collection of data
3.7 Data analysis technique
PRESENTATION AND ANALYSIS OF DATA
4.2 Tabular presentation descriptive analysis and introduction of data
LIST OF TABLES
Table 4 -1 Type of questionnaire
Table 4 –1-2 Selection process is based on
Table 4 –1-3 Has the turn- over and productivity affected masses.
Table 4 –1-4 How often do the selectors exchange view concerning
selection process of employees in their monthly meeting.
Table 4 – 1-5 Do you think selectors have what is expected in selection
process of employees?
Table 4 –1-6 Is there any policy made for effective selection in your
Table 4 –1-7 Are the policy made related to the company’s objectives?
Table 4 –1-8 How often are the employees exposed to technical
Table 4 –1-9 Who has the right to select in the company?
Table 4 –1-10 Are you satisfied with the selection of employees in
1.1 BACKGROUND OF STUDY
Every organization has human resources as part of its resources. The
organization cannot function without people working together and whenever
people work together, the personnel management function must be performed
and executed. Other resources may include physical, financial and
informational. However, the most vital among all these resources seems to be
the human element.
The human resources is the concern of personnel management. Personnel
management deals with the bringing of a person into an organization, his
behaviour in the work situation, his interests and relation-ship both with his
fellow workers and the organization. It is the series of management activities,
which procures personnel for the organization to achieve effectives
performance towards organizational growth.
Therefore this human element does not just come, they are recruited based on
qualification. Recruitment is an of the process of staffing in an organization. It
is also concerned with developing a pool of job candidate in line with the
human resources plan. In this case, candidates are usually located through
newspapers and professional journal advertisements, employment agencies and
visits campus. It comes immediately after human resources planning.
Seen as that process of assessing a job, announcing the vacancy, arousing
interest and stimulating people to apply
In recruitment, there is general one is the most appropriate for operative
employees, which takes place if the organization needs a group of workers of a
certain type, example is typists or sales people. Another one is specialized
recruiting, which is used mainly for executives or specialists, occurs when the
organization desires s particular. In this , candidates receive individual
attention over an extended period of time. The process of recruitment must be
centered in one place and in the hands of one person or group. Only in this
way can there be a sufficient concentration of exercise, knowledge and record
to provide the possibility of efficiency in service both to applicants and to the
While selection is the process that leads the firm to choose from a list of
applicant. The person or persons who will match the selection criteria or the
vacant post with consideration of current environmental conditions is given the
job. Application forms, resumes, interviews and reference checks are
commonly used selection goals. The application form serves three purposes in
selection. They are :-
- Show that the applicant desires a position.
- Provides the interviewer with the basic information needed to
conduct the interview.
- It becomes part of the organization’s information if hired.
Selection process is a matter of satisfying a company’s present
needs. It is
An activity which influences the shape of a company’s future health and its
cumulative results predetermine the future health of the enterprise. Selection
process especially at high level is no longer a question of trying to fill a closely
defined slot but, as Plumbley (1976: 38) matching process between the
capacities and inclination of the candidates and the demands inherent in a given
job or career pattern.
Furthermore, the history of Nigerian Bottling company (NBC) dates to forty
(40) years ago. The company which has made phenomenal process, tapped its
first soft drink production with the world’s most popular beverage called coca-
cola. At this time, only few plants were established in the country. This
Nigerian bottling company (NBC) was in the town of Atlanta in Georgia
United state of America (U.S.A) in the year 1886
That a man named Dr .John Styth the Pemberton, a pharmacist first initiated
the plans for the world’s best soft drink. Having succeeded in brewing the
drink a man named Frank M. Robinson – Dr. Pemberton’s partner and book-
keeper designed the flowing distinguishing trade mark and gave coca –cola its
Following this remarkable feat achieved by Dr. Pemberton, many countries in
every part of the globe who have heard of the this drink began to have vicious
desire taste made of this drink. This was also made possible through Dr.
Pemberton’s advertising and marketing activities.
However, this coca-cola came into Nigeria in the year 1953. this was when the
Nigerian Bottling company opened it s first plant in Lagos. Following the
uncontrollable demand for its product in Nigeria, the Nigerian bottling
company, in a bid to reach the nook and cranny of Nigeria had to have several
Presently, in Nigeria the company operates in areas such as Akwa,
Abakaliki, Nsukka, Ikon and 9th mile corner Enugu etc The products include:
Fanta soda, sprite, Krest, or Bitter lemon, Fanta orange,Fanta Ginger ale,
Fanta tonic,Evatable-water and coca-cola coke etc.
Moreover, these establishment that mentioned above were made again in areas
like Benin, Lagos, Port-Harcourt in September 1962,. The company started
production capacity was 350,000 hector per annum, but now, the capacity has
hit about two million hector stride taken by the company within this period, the
Board of Directors and management hope that you as an employees of the
company will contribute your quota in insuring its continued growth and
Finally, as Yoder (1976:278) observed staffing as a process that begins with
the determination of man-power needs for the organization and ends with the
inventors of capabilities, recruitment, selection, placement and orientation.
STATEMENT OF THE PROBLEM
Selection and recruitment is a step in management development, which help
fundamentally to find and attract potential employees who it successful,
eventually fill vacant positions.
In management, professionalism developed states of selection and
recruitment when employed in conjunction with other tools of personnel
assessment, as well as complimenting input of sound job design programme
may significantly facilitate the development and maintenance of efficient work
force and indeed, the utilization and conservation of human resources.
In fact, in a firm’s working life, abundant evidence clearly prove that
these tests, all thing being equal are creditable predictors of employee’s job
However, the Nigerian societal immorality and political influences have
created discrepancies in selection procedures through such vices as
favouritism, tribalism and nepotism.
These are problems arising from vague description of job by these
personnel management. Because of these problems, the needs for a close up
examination of the whole selection process on labour turn-over in Nigerian
Bottling company Plc 9th mile
Corner Enugu becomes inevitable.
1.2 OBJECTIVE OF STUDY
1. To determine the effect of labour turn- over and productivity and
how to alleviate them.
2. To ascertain the extent of which the company’s ownership structure
with its attendant bureaucratic red tape on the selection of labourers
in the company.
3. To identify means by which selection process on labour turn- over
can be improved in the company.
4. To identify possible solutions.
1.4 SIGNIFICANCE OF THE STUDY
This research will benefit the readers and also future researchers and
students who will love the opportunity to pick this from the library.
Other people that will also benefit from work are:-
The organization will benefit from this work they know the causes of
implication of wrong collection process and avoid it.
The researcher will gain more knowledge by the time she is
through with the whole research work.
The government will benefit from this work because they have
handle labour turn- over and productivity., of employees.
1. Do selection process exist at all in the company’s of today?.
2. What are the causes of wrong selection process?.
3. What causes decline in workers productivity?.
4. What should be done to have the right selection process?
1.6 SCOPE OF THE STUDY
For the purpose of this study, the researcher have chosen one multi-
national company in Enugu state; the Nigerian Bottling company 9th
mile corner Enugu. The data collected from the public Relation Officer
(PRO) in this company written above by the researcher will be used to
make a generalized statement of what is obtainable in selection process
on labour turn- over and productivity of employees. The researcher will
also use the findings you draw conclusion on how best managers should
handle some factors affecting selection process on labour turn-over in
1.6.1 LIMITATION OF THE STUDY
A study of this nature could not be done apparently without some form
of involved tasks. The researcher encountered some difficulties like
- Financial: The economics situation of our country, Nigeria made the
researcher who is dependent to find difficult in raising adequate fund
needed for this researcher work.
- Time: As a final year student, the researcher found it difficult to cope
with the time allocated to this research work with other academic
- Data gathering: The study implies the effect of selection process on
over and productivity. This leads to turn- over of employees findings
initial problem that affect labour turn- over.
o This was a very difficult task since our people are too
The researcher found it difficult to convince the respondent at the initial stage
which after several visits and waste of time and money were able to convince
the respondents that the work is for academic purpose and the welfare.
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