3084 Trinity Street • Oceanside, NY 11572 • (555) 555-5555 • (555) 555-5555 • email@example.com Technical Support ~ Help Desk Services ~ Technical Service ~ Computer Support ~ Systems Support • • • • Seven years of information technology experience. Familiar with PC installation and repair. Previous experience in end-user training. Hard working, detail oriented, able to multi-task. • • • • Adept at troubleshooting and user support. Able to maintain hardware and software. Knowledgeable in LAN and WAN systems. Excellent verbal/written communication skills.
Operating Systems: Applications: Hardware: Networking: Windows 98/NT/XP/Millenium, Windows for WorkGroups, Novell NetWare MS Office, Exchange, Schedule Plus, WordPerfect, PC Anywhere, Lotus, antivirus software, Norton Utilities, Point-of-Sale systems PC repair / conf