5 Main Lane • Rye Brook, NY 11111 • (914) 555-1111 • email@example.com SUMMARY: Highly accomplished Senior Executive with more than 13 years of financial and business operations experience overall. Comprehensive skills in strategic planning, operations management, client services, business development, and sales. Adept at building and leading successful business teams. Familiar with acquiring, and developing relationships with Fortune 500, and larger, clients. Able to prepare and manage multi-million dollar budgets, formulate effective policies and procedures, and direct multifunctional teams. Proven ability to produce dramatic increases in revenue while reducing costs and improving efficiency. Extensive background in financial and banking industries. Talented at forecasting and analysis. Outstanding presentation, client relations, and communication skills. PROFESSIONAL BACKGROUND: Deloitte Consulting, New York, NY 1998 – Present Senior Manager, Strategy and Operations Division (1999 – Present) Direct team of project managers and consultants, supervising multiple projects and project teams simultaneously. Provide consulting for global client base in areas such as revenue growth, cost reduction, support processes, and business operations. Responsible for daily client management and relations. Prepare and deliver presentations and proposals, carry out business development efforts with new and existing clients. Produced $20 million in sales in 2002, with clients such as Merrill Lynch, Bank One, and JP Morgan. Develop and implement business strategies, perform forecasting.
Created strategic plan and operating model for major international bank. Carried out analysis of market and peer group strategies and operations. Delivered plan for entering and exiting various international markets. Performed resource determination and designed profitability models. Directed 25-person team in the management of more than 60 projects for enterprise technology solutions division of large international bank. Introduced management processes, financial analysis, and project prioritization across seven technology product groups, resulting in $200 million in cost reduction for 2002, and project $600 million in savings for client by 2005. Conducted analysis into how various business areas interpret and apply software capitalization policy. Worked in conjunction with Chairman’s office to develop corporate business standard procedures for business and policy changes. Designed strategy for migrating to new policy. Performed benchmark study. Delivered recommendations that resulted in $300 million in savings. Created strategic resource utilization model for leading investment institution. Model utilized six sigma framework to define capabilities, resource types, location strategies, and operating model. Process reduced client annual expenses by more than $120 million and was implemented corporate-wide. Designed client management process for global investment management firm. Process optimized interactions with clients based on long-term, value-based metrics, analysis, and relationship-based pricing. Formulated business plan, defined plan elements and profitability models. Carried out competitor analysis, developed sales and service aspects. Developed