Workplace Readiness:

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scope of work template
							   Education and training
   Technical knowledge and skills
   Business/industry credentials

    How does each of these contribute to
    job success?
   A. Wearing designer clothes?
   B. Flattering the boss?
   C. Making co-workers laugh?
   D. None of the above
                      “I expect    Customer service
“Give me someone      my            is everything
willing to put in a   employees
                      to have a
                                    in this job.”
full day’s work.”     positive
                      attitude.”

                               “We reward
                               employees
 “I want                        who show
 reliable staff―                initiative.”
 people that
 I can trust!”
Give examples of each from television
or real people you have observed:
     A strong work ethic?
     A positive attitude?
     Independence?
     Initiative?
     Team member?
     Customer service?
     Reliability?
                   From Virginia's Changing Workplace: Employers Speak. University of Virginia.
   Communication (writing, speaking, listening)
   Self-presentation (dress, manners, confidence)
   Information technology (ability, currency)
   Reasoning, problem-solving, and decision-
    making (step-by-step processes)
   Reading (for details and the big picture)
   Mathematics (measurement, computation,
    formulas, statistics, as appropriate for job)
                       From Virginia's Changing Workplace: Employers Speak. University of Virginia.
   Be home on time; call if you have an emergency.
   Do your chores without a reminder.
   Listen and respond respectfully to family and friends.
   Read books and magazines that stretch your mind.
   Keep a pleasant attitude with family and friends.
   Resolve conflicts amicably with siblings and friends.
   Stay current and safe with communication
    technology.
   Make responsible decisions at home and with
    friends.
   Get education and training.
   Gain specialized knowledge and
    skills.
   Earn credentials in your field.
   Practice workplace skills every day.
       At home
       In leisure activities
       At school
       On the job

						
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