Human Resource Development Mgt 263 Bryan Andrews Hospitality Administration Today’s Class 8 am – 12pm Course Introductions Course Outline ½ hour break (9:30 to 10) Chapter 1 Course Introductions Instructor & students Pick a neighbor – their story State name, program, career interest What are you expecting out of course Break after 1 ½ hour? What do you want to learn? Class conduct? Field Trips? Guest Speakers? My Expectations Class Conduct – talking, attendance, late for class & assignments Learning – in and out of class Mgt 263 Course Outline not HOSP 263 Course Description Textbook Learning Objectives Topic Schedule Evaluation Projects Today’s Topics Nature Past development Current challenges Changing role Strategic Human Resource Management Model Environmental Analysis (challenges) Organizational Mission and Goals Analysis (objectives) Analysis of Strengths and Culture Analysis of Organizational Structure To establish and maintain regional networks of high quality hotels, leading their communities by: Superior service for treatment of our guests by offering the most benefits at the highest value. Providing a stimulating and rewarding working environment for all employees. Achieving a level of profitability that allows us to continually improve and grow. Strengths & Culture Organizational Structures hierarchy flat conglomerate Top heavy In class exercise A new employee is about to be hired. He human resources manager favours applicant Smith and the supervisor favours Jones. Who should have the final hiring decision? In class exercise A long service employee was insubordinate, and the supervisor wants to fire them. The human Resources department wants to transfer the worker to another department. Who should make the final decision?
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