THE RESUME

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					                             Dokuz Eylül Üniversitesi, Mühendislik Fakültesi
                             MSI214 Effective Communication in Engineering
                                          Doç. Dr. Erol KAYA
                                                  RESUME

What is a resume?
A resume is a clear, concise, factual document which summarizes a job seeker's employment qualifications.
Generally, you should keep your resume to one page, unless you have extensive experience. Similar to an
advertisement or a sales brochure, your resume's job is to convince your prospective employer that you
possess all the training, skills, and experience necessary to excel at the job for which you are applying. If
written well, your resume will serve as your ticket to job interviews, providing you with an opportunity to
prove to the employer in person what your resume has already communicated on paper.

Where to Start
First, give some serious consideration to your career goals and objectives. What kind of position are you
seeking? For what type of organization would you like to work? Which skills are you most interested in
utilizing on the job? Answering these questions is important, because the better you understand yourself, and
the more familiar you are with your target audience, the more likely you will be to write an effective resume.
Once you have formulated your career objective, you are ready to lay the foundation of your resume. Take
out a few sheets of paper and describe, in as much detail as possible, everything pertinent you can recall
about your education, work experience, skills, activities, and interests. As you write, try to focus on
achievements, results, and accomplishments, particularly those of which you are most proud. Upon
completing this assignment you will have all the information necessary to actually begin writing your
resume.

Choosing a Format
The information you present on your resume can be arranged in two basic ways. In the Reverse-
Chronological format (see Example 1) an individual's qualifications are arranged sequentially, beginning
with their present experience and working back through time. For most job seekers this format is a good
choice because it is logical, easy to read, and preferred by the majority of employers. However, it is not
appropriate for everybody. For the job seeker who is changing careers, returning to work after a long period
of unemployment, or who has limited relevant experience, the Functional format (see Example 2) is generally
a better choice. A functional resume stresses a candidate's skills and abilities, while paying less attention to
where, when, and how those skills were acquired.

What to Include
Begin your resume with your name, address, and phone number. Next, you may want to include a Career
Objective to demonstrate to the employer that you are goal-oriented, although if you prefer, the objective can
be omitted and communicated instead through your cover letter. Experienced professionals should consider
creating a Profile or Summary section (see Example 1). The Profile, like a "coming attraction", highlights
three or four of a candidate's most impressive qualifications, sets forth the major themes that will be explored
throughout the remainder of the resume, and gives the reader a general sense of what the applicant has to
offer.

What Comes First
The body of the resume is comprised mainly of the Education and Experience sections. It is best to stress
whichever section you believe will do the best job of showcasing your strengths. For recent graduates it is
generally advisable to begin with the Education section, whereas for more experienced professionals it
usually makes more sense to start with the Experience section.
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Education
The Education section should include the names of the institutions you attended, and the names and dates of
the degrees, diplomas, or certificates you received. You may also want to mention any relevant honors,
awards, scholarships, coursework, or special school projects. If you're a recent college graduate and earned a
high grade point average (3.3 or above), this can be listed as well.

Experience
The Experience section should highlight the positions you've held which are most relevant to your job
objective. For each position you list, make sure to include your job title, the name of the organization for
which you worked, your dates of employment, and most importantly, a description summarizing your key
accomplishments and responsibilities. On a functional resume, this section would be replaced by three or four
sections describing your abilities in key specific functional areas (e.g., marketing, management, research,
etc.)

Optional Information
If it will add to your marketability, you can also include on your resume information about your skills,
activities, and interests. The Skills section should focus on concrete abilities such as computer or foreign
language proficiency, whereas the Activities/Interests section should give the employer some insight into the
type of person you are (e.g., leader, competitor, etc.)

Appearance Counts
In many ways, the look of your resume is nearly as important as its content. Select a layout that is easy for
the reader to follow, and use plenty of white space to prevent your resume from appearing cluttered. Leave a
minimum of a half inch margin on all sides. Pick a typeface that is both attractive and easy to read. Some
good choices are Times, Palatino, and New Century Schoolbook. For emphasis, bold print and italics are
extremely effective. Be careful, though, not to pepper your resume with too many graphic elements as these
can prove distracting to the reader. For the ultimate professional touch, print your resume on Crane's 100%
cotton fiber paper and mail it with your cover letter in a Crane's 100% cotton fiber business size or 91x12"
envelope. The unsurpassed look, feel, texture, and overall quality of Crane's papers will surely put you one
giant step ahead of the competition.




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                                              COVER LETTER

What is a Cover Letter?
A cover letter is a personalized three to four paragraph business communication which generally
accompanies a candidate's resume. The goal of your cover letter is to convince your prospective employer
that you are a candidate worthy of serious consideration. In essence, your cover letter will determine how
much attention your resume receives. The stronger your cover letter, the better the chance that your
prospective employer will carefully read your resume.

Target Your Letter
Your cover letter should always be written to a specific individual. It must be carefully tailored to address the
specific concerns of the hiring organization. Avoid sending out mass-produced cover letters as these rarely
generate much response. Before composing your letter, spend some time in the library researching your
target organization. You may also want to call your prospective employer's human resources or public
relations department directly, and ask them to send you any literature they might have which describes their
organization. The information you uncover can help you tailor your letter more precisely to address the
organization's needs. It will also prove helpful once you are invited for an interview.

The Opening
In the first paragraph of your cover letter you need to let the reader know for which position you're applying,
and how you heard about the opening. If you were referred to the employer by someone they know, make
sure to mention this fact. In your opening paragraph it's also a good idea to briefly state your current
employment situation.

The Sales Pitch
The body of your cover letter is crucial as it must convince your prospective employer that you're the best
person for the job. You need to demonstrate through the use of concrete examples that you possess the skills
and experience the organization is seeking. Try not to simply regurgitate the information listed on your
resume, but instead focus on a few salient points that make it clear you understand the organization's primary
needs.

The Closing
In closing, you are politely asking the employer for a personal interview. If you want to take a more assertive
posture, you can indicate to the employer that you will be calling within a specified time frame to arrange an
appointment.

The Finished Product
For maximum impact, print your cover letter on Crane's 100% cotton fiber paper. Make sure to use matching
paper for your resume and cover letter.




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                                          THANK-YOU LETTER

What is a Thank-You Letter?
The thank-you letter is a brief note of appreciation which a job seeker should routinely send to an interviewer
within a day after being interviewed. Such a letter provides a welcome personal touch, but unfortunately is
largely underutilized by most job seekers. Since so few job applicants take the time to write thank-you letters,
doing so can help you to stand out from the crowd. In some instances, sending a well thought out thank-you
letter may be one of the factors which leads to your being offered a job. If nothing else, sending a thank-you
letter demonstrates to your prospective employer that you are a courteous, thoughtful, and well-mannered
individual.

When Else Should You Send a Thank-You Letter
It is a good idea to send thank-you letters to everyone who has assisted you in any way with your job search,
or with any aspect of the career exploration process. By doing so, you are not only saying thanks, but are
keeping yourself fresh in the minds of those who may be in the best position to help as your job search
progresses.

What to Include
When sending a thank-you letter to an interviewer, first and foremost offer the interviewer a sincere thanks
for his time and interest. Let him know that the interview has reaffirmed your interest in, and enthusiasm for,
the position, and that you are confident there is a good fit between your skills and experience and the needs
of his organization. If you neglected to discuss some of your qualifications during the interview, the thank
you letter is a golden opportunity to bring them to the interviewer's attention. Close your letter with a final
"thank you".

Sending Your Thank-You Letter
Although some job seekers favor hand-written thank-you notes, the most professional approach, as with your
resume and cover letter, is to type or print your thank you letter.
Remember to send your thank-you letter no more than a day after your interview. You want to make sure that
your qualifications are still fresh in the interviewer's mind by the time your letter is received.




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                                      SAMPLE COVER LETTER #1
Dana Warren
235 E. Pacific Street, Apt. 2B
San Francisco, CA 94115

May 1, 1995

Dr. Daniel Carter
Dean, General Studies Program
University of San Francisco
125 Haight Street, Room 222
San Francisco, CA 94113

Dear Dr. Carter:
Dr. Joan Hoskins mentioned you are currently seeking a Student Services Coordinator and suggested that I
contact you. The position sounds particularly attractive to me since it encompasses my two major interests
and strengths, academic advisement and career counseling. Having recently completed my M.A. in
Counseling at San Francisco State I am available for employment immediately.
While a graduate student at San Francisco State, I served as a career and academic advisor for the Bay Area
Summer Enrichment Program (BASEP) which was recently cited by the California legislature for its
contributions to the state. At BASEP, I worked extensively with a varied clientele, including physically
challenged, international, and economically disadvantaged students. My major responsibilities included
planning academic programs and conducting career-related workshops on topics such as resume writing and
job hunting. In addition, I played a pivotal role in the development of an innovative mentor program which
paired corporate executives with academically at-risk students.
I am confident that the combination of my training and experience will enable me to make a valuable
contribution to your university, and to assist your students in preparing for their future. I would welcome the
opportunity to meet with you to share more about my background.
Thank you for your consideration.


Sincerely,


Dana Warren




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                                    SAMPLE THANK-YOU LETTER
Dana Warren
235 E. Pacific Street, Apt. 2B
San Francisco, CA 94115

May 1, 1995

Dr. Daniel Carter
Dean, General Studies Program
University of San Francisco
125 Haight Street, Room 222
San Francisco, CA 94113

Dear Dr. Carter:
It was a pleasure meeting with you and your staff today. Thank you for providing me with the opportunity to
interview for the position of Student Services Coordinator. Also, please extend my thanks to your entire staff
for taking the time out of their busy schedules to participate in the interview.
My interest and excitement about the position, which was certainly strong before our meeting, has only
become stronger since. I feel as though I now have a much better understanding of the position and its
responsibilities, as well as a clearer sense of the overall goals of your department. I am confident that my
skills and experience as a counselor, administrator, and workshop leader will enable me to make a valuable
contribution to your team.
I hope I was able to provide you with sufficient information about my qualifications to give you a clear
picture of what I can offer. If you or your staff have any additional questions, please feel free to call me at
(415) 333-3333.
Thank you again for your time and consideration.


Sincerely,


Dana Warren




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                                      COVER LETTER EXAMPLE #2
                                                                 10 Haller Hall
                                                                 University Park, PA 16802
                                                                 (814) 865-0000
                                                                 Date
Jim Spray
Allied Bendix Air Transport
Avionics Division
Box 9327
Fort Lauderdale, TX 33310

Dear Mr. Spray:
After reading your brochure and researching Allied Bendix Aerospace, I became quite interested in possible
summer employment there. I've read that you have a summer program and am very interested in avionics
products. Also, since I am graduating in December, I would appreciate being considered for permanent
positions as well.
I have considerable experience involving several programming languages as well as many computers. I've
worked on many operating systems including 2.9, 4.1 & 4.2 BSD UNIX, VM/CMS, PC/IX, and MSDOS.
I've gained experience from both classwork and employment (as stated on my resume). I have experience as
a system programmer and operator on both Vax 11/780 and Vax 11/750, but could easily and quickly learn to
program or operate a different computer.
As demonstrated by my many activities, I have a great deal of energy to exert in work. I am an enthusiastic
hard worker with the desire to learn many new concepts and skills. I would enjoy having Allied Bendix
Aerospace utilize this energy.
I look forward to hearing from you.
Thank you for your time.
                                                                         Sincerely,


                                                                         Mary E. Smith


COMMENTS: Note that this candidate refers to the research she's done on the company and expresses a
sincere interest. She also points out the amount and types of her relevant experiences in the field.




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                                    COVER LETTER EXAMPLE #3
                                                    4111 Merchantile Drive
                                                    Your City, PA 16111
                                                    (000) 237-0000
                                                    Date
Margaret W. Willis
Director
Peach Tree Day Care Center
7120 Greenwood Ave.
Beltville, MD 21000

Dear Dr. Willis:
Having worked in three day care centers as a volunteer and student intern, I was quite excited to learn from
Professor Jan Jenkins that you have an opening for a teacher at Peach Tree Day Care Center. I would very
much like to be considered for that position and feel qualified for several reasons.
According to Dr. Jenkins, you are interested in incorporating educational objectives into play programs. I am
not only committed to such an approach but, as my enclosed resume illustrates, I have had the opportunity to
design and implement such programs at two different day care facilities. Children, teachers and parents were
all enthusiastic about how educational yet captivating these sessions turned out to be, and I thoroughly
enjoyed both planning them and working with the children.
I was also informed that Peach Tree Day Care Center is heavily used by African-American and Hispanic
families and that you strive to meet their unique needs. In addition to studying the culture of urban
minorities, for the past two summers I have also been a "Big Sister" for two African-American children, ages
4 and 6, living in Philadelphia.
I would appreciate the opportunity to discuss these and other experiences with you and to find out more
about Peach Tree. Spring break lasts from March 27 through April 2. Would it be possible to meet with you
some time then?
I look forward to hearing from you soon.
                                                                          Sincerely,


                                                                          Michele Strada



COMMENTS: This candidate has been able to learn about the position and is very effective at relating
specific details about her accomplishments and skills to the particular employer's needs.




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                                     COVER LETTER EXAMPLE #4
                                                             405 N. Patterson St.
                                                             State College, PA 16801
                                                             814-234-0000
                                                             Date
College Employment Supervisor
AT&T-Long Lines
811 Main St.
Philadelphia, PA 19112

Dr. John Smith, an engineer with AT&T, suggested that I contact you for a position as a production engineer.
I will graduate in May from The Pennsylvania State University, with a B.S. in Industrial Engineering. Dr.
Smith has spoken highly of AT&T's product design and engineering division; I would like to become a part
of this operation.
In preparation for a production operation position, I have studied:
      engineering economics with emphasis on equipment justification, break-even points, rates of return,
       and capital budgeting.
      operations research, including queueing theory and optimization of production and inventory models
       by use of linear programming techniques.
      engineering statistics and industrial systems engineering.
      methods and work measurements, using MTM and standard data to simplify work station movements
       and human factors.
      engineering law, covering workman's compensation, contract procedures, torts, product liability, and
       other production concerns.
      human relations and the personnel function, including supervisor-worker relationships, personnel
       problems, and a three-week collective bargaining session.
As you will see on the enclosed resume, I am employed at two jobs -approximately 30 hours each week. I
have first-hand experience with strict inventory control and equipment maintenance records. I do customer
liaison work related to new products. I know the importance of customer relations in a "service"
environment.
After you have reviewed qualifications, I would appreciate the opportunity to meet with you for an interview.
I am available at your convenience, but Thursday or Fridays are best for me. I am eager to talk with you soon
about a career with your company.
                                                                          Sincerely,


                                                                          Dewey Bell




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