(909) 429-0751 firstname.lastname@example.org
Highly efficient PHOTOGRAPHER with experience in photo retouching/enhancing, product photography,
presentations, desktop publishing, and web development. Proficient with software applications, including
Adobe Photoshop and InDesign, MS PowerPoint and Word. Additional background in computer
applications support. Collaborate effectively to develop visually-appealing materials by deadline. Excel in
fast-paced environments and exhibit excellent prioritization skills.
MS PowerPoint Photoshop 7-CS3 InDesign CS3
MS Excel QuarkXPress Hand-coded HTML
MS Word FTP File Transfer MS FrontPage
MS Access Windows/DOS PC and Mac
DH Casters International, Ontario, CA – 12-10 to Present
Graphic Designer/ Photographer
Design page layouts for catalog and brochures using Adobe InDesign and Photoshop. Created full color,
published, catalog for DH Casters. Designed and published sales promotional flyers of new products,
photograph products, enhance photos with Adobe Photoshop, and produce HTML email product flyers
for marketing promotions.
Ranbo Enterprises/WagonDepot.com, Oceanside, CA – 12/2002 to 3/2011
Create and revise product pages for online retail toy store using hand coded html as well as third party
software programs; debugged and troubleshot existing website and correct errors as required for store. I
created web content to minimize customer sales related issues to a minimum by foreseeing possible
customer issues. Incorporate additions and identify measures to optimize search engine placement and
increase sales. Forecast seasonal sales into planning in order to grow revenue. Maintain
communications with vendors for up-to-date product changes. Photograph products in-house using own
Nikon D70. Scan, modify, and enhance photos for graphic interface using Photoshop. Design page
layouts for brochures and flyers using Illustrator, InDesign, and Photoshop. Trained incoming personnel.
MindArrow Systems, Inc. (currently SilverPop Inc.), Aliso Viejo, CA, 3/2000 – 8/2001
Quality Assurance Support
Performed software testing and cross-platform verification. Set up and maintained a laboratory to
simulate and reproduce customer problems. Able to exceed customer expectations under aggressive
deadlines for product releases. Evaluated and installed hardware components, applications, service
packs and operating system upgrades.
Electronic Online Systems, Carlsbad, CA, 3/1996 – 3/2000
Lead Support Analyst
Analyzed and resolved over 50 complex software support issues a week, which prevented customer's
software down-time. I enjoy solving problems and relish the feeling of accomplishment when a particular
problem has been resolved. Collaborated with other developers, designers, and analysts to ensure
successful implementations. Implemented documentation training for offsite customers. Responsible for
training new clients on fundamentals of software application offsite as well as on site. Maintained
excellent working relationships with customers, sales and marketing people, as well as software
developers in order to present high quality software functionality.
Prior to 1996, served in US Air Force, honorably discharged.
Chaffey College, Rancho Cucamonga, CA, 2009 – GPA 4.0
MiraCosta College, Oceanside, CA, 2008 – GPA 4.0.
Palomar College, San Marcos, CA, 2002 – GPA 4.0.
Community College of the US Air Force – Associate Degree.
Recent coursework includes:
Digital Imaging/Photoshop Desktop Publishing/QuarkXpress
Web Page Construction Visual Communications
Web Motion Graphics/Flash Programming Fundamentals/Language-Basic