CENTER FOR CONTINUOUS LEARNING

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					Center for Continuous Learning
                 Supporting the Mission of MC-HHS through Life Long Learning




     Course
       Catalog
                          Spring 2012
                          January - June




Sponsored by the Office of Human Resources in Partnership with the
Department of Health and Human Services
                                         1
2
Dear Colleagues:

Through the partnership of the County’s Office of Human Resources (OHR) and the Department of
Health and Human Services (HHS), the Center for Continuous Learning (CCL) provides quality learning
opportunities for our employees and community partners.

The objective of the CCL Training Liaison Committee is to increase our community partnerships to
ensure the continued success of the CCL Program, and to reinforce HHS as a learning organization. The
Committee meets monthly, and provides valuable input regarding the classes offered. As in the past,
completion of CCL classes will earn Continuing Education Units (CEUs).

You are reminded that your career development is your personal responsibility. In our constantly
changing work environment, it is advantageous for employees to develop a variety of skills and
experiences. This will enhance your value to the organization, improve your career potential, and
provide additional job security.

Please contact Michaela Johnson (240-777-5063) for guidance and additional information on available
CCL learning opportunities. Detailed information to register for a class or to obtain personal training
information is provided at the end of this catalog.

Sincerely,




       Uma Ahluwalia, Director                              Joseph Adler, Director
       Department of Health and Human Services              Office of Human Resources




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                            TABLE OF CONTENTS
      Reading this on-line? To go directly to a section, press Ctrl & click the title of the section.


TABLE OF CONTENTS ..................................................................... 5
ABOUT THE PROGRAM .................................................................... 6
  Curriculum Development .............................................................................. 7
  Training Committee..................................................................................... 8
  Enrollment & Attendance .............................................................................. 8
  Contact Information ...................................................................................12
GUIDE TO PERFORMANCE PLANNING .................................................. 13
  Mandatory Classes ......................................................................................14
  “Planning for the Future” MCG Employee Training Program ..................................15
  Supervisory Development Program .................................................................16
  HHS Core Competencies ..............................................................................18
  Class Intex and Competency Matrix ................................................................20
CLASS INFORMATION .................................................................................23
  Instructor and Partner Appreciation ...............................................................21
  Calendar .................................................................................................22
  Class Descriptions ......................................................................................24
TRAINING RECORD REQUEST FORM ( ONLY CONTRACTORS & COMMUNITY PARTNERS) .......... 46




                                                     5
                       ABOUT THE PROGRAM


                        Center for Continuous Learning
                        Supporting the mission of MC-DHHS through life long learning



Background
The Center for Continuous Learning was designed to meet the educational and professional
needs of the staff of the Montgomery County Department of Health and Human Services.
The CCL was established in 1998. Its goal is to provide the learning opportunities necessary
for personal, professional and organizational development. Modeled after the “Corporate
University” concept, the CCL offers a wide variety of training topics designed to promote
staff development.

CCL Mission
To ensure that those employees in the Department have the tools and knowledge needed to
maximize their contribution to the safety, health and self-sufficiency of our community.

Continuing Education Units
The Montgomery County Office of Human Resources (MCOHR) is approved and authorized by
the Maryland Board of Social Work Examiners to provide Continuing Education Credits and
maintains responsibility for this program. MCOHR is in voluntary compliance with the
continuing education standards set by the National Association of Social Workers. MCOHR is
recognized by the National Board of Certified Counselors (NBCC) to offer continuing
education for National Certified Counselors, provider #6080, and adheres to NBCC Continuing
Education Guidelines.

CCL Coordinator
The CCL Program is coordinated through the Training and Organizational Development Team
within the Office of Human Resources. The program coordinator is Michaela Johnson. If you
have questions, or would like to speak with someone about the program, please contact her
at 240-777-5063.




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                                              6
                CURRICULUM DEVELOPMENT
Course Catalog
The development and scheduling of courses for the CCL catalog must be coordinated with
the CCL Training Liaison Committee chaired by Michaela Johnson, Program Coordinator, at
240-777-5063. All classes/programs approved by the Committee will have CCL support for:
      Flyer Development
      Reproduction of Class Materials
      CEU Certificate Coordination
      Staff Coordination



Training Suggestions and Requests
The CCL Program welcomes and encourages ideas from our customers. Our goal is to provide
HHS professionals with the tools and knowledge needed to maximize their contribution to
the safety, health, and self-sufficiency of our community. If you are interested in a
particular topic, anticipate a training need based on developments in your profession, or
would like to hear a particular speaker, you may contact the CCL Training Liaison Committee
member in your Service Area, or send an email to:
Michaela.Johnson@montgomerycountymd.gov




Consultation and Support for Customized Training
The Office of Human Resources understands that there may be times when a Service Area
has training needs that are not offered in the CCL training catalog. The Training and
Organizational Development Team is available to work with you and your staff to design or
customize specific training to meet your needs. We can assist by identifying speakers and
facilities; and providing student registration and continuing education units. If you have a
training need, please call Michaela Johnson on 240-777-5063.




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                                                  7
                        TRAINING COMMITTEE
HHS Service Area Representatives
Members of the CCL Training Liaison Committee have played an integral role in creating the curriculum
presented in this catalog. The committee is made up of individuals representing all Service Areas
within HHS to ensure training which will be of value to HHS employees across the organization.

    AGING &             BEHAVIORAL HEALTH      CHILDREN, YOUTH        PUBLIC HEALTH      SPECIAL NEEDS
    DISABILITY              & CRISIS               & FAMILY                                HOUSING
Rosemary DiPietro        Mariam Chase                                Patricia Horton
 Shawn Lattanzio         Sybil Greenhut               Open                                   Open
  Ron Weinreich          Ellen Wachter



Committee Responsibilities
The responsibilities of the committee members include:
● Represent one’s Service Area to ensure that the CCL is meeting the training needs of that area
● Present topics and ideas to the committee for consideration
● Suggest qualified individuals or organizations who may provide trainers
● Contact and invite instructors to present courses; working with them to determine learning
   objectives and content
● Evaluate the success of the program



You and Your Committee Representative
Tell them of a training need in your area.
● Request an update on the latest research, tools and practice skills in the profession.
● Recommend a speaker or expert in the field who would provide a valuable leaning experience.
● Ask for a course to provide relevant information on a current issue.
● Request training to strengthen skills in case management, counseling, therapy, etc.
● Share your feedback on the program.




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                                                  8
               ENROLLMENT & ATTENDANCE
Who Should Attend

             Check the course description to find the “Target Audience”.
   All courses are designed for County employees. Most courses are open to HHS Contractors and
   Community Partners—community-based, non-profit organizations that provide services to
   Montgomery County residents.

How to Register

             Mark all class dates on your calendar!


               Montgomery County Employees                       HHS Contractors, Community
       Use the web Training Registration and                        Partners and Interns
       Management System, go to the link:                 Call the Automated Training Registration
       https://int01.mcgov.org/ent/s1/ohr/ and            Line (240) 777-5122. If you have NOT
       login using your county username and               registered for CCL training in the past, please
       password. To access the registrations system,      complete the Training Account Request form
       you must be on a computer in the County            at the back of the catalog.
       network.


Supervisory Approval

             Supervisory approval is required to participate in all County-sponsored training.
   Prior to registering, discuss with your supervisor your professional development goals and your
   request to attend the training. Approval to participate in training may be withheld by a supervisor
   in consideration of your job performance or your availability based on work coverage needs. A
   copy of your Enrollment Confirmation will be sent automatically to your immediate supervisor.

Enrollment Deadline Date – Why it is important!

             Enroll before the Deadline Date!
   If enrollment does not meet the minimum requirements, the course will be canceled and
   notifications will be sent via e-mail or fax.


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                                                  9
                 ENROLLMENT & ATTENDANCE
Notifications and Confirmations

              Look for these automated emails and faxes!
   Immediately after registration: You will receive either an automated email or fax
    Acknowledgement of Registration or Notification of Wait List Status.
   If you are waitlisted: As individuals withdraw from the class, your name will move up the list. If
    your name moves to the “registered” list, you will be automatically notified by email or fax.
   Seven days prior to the class start date:
    If registered in the class – you will receive a confirmation packet which will include the following:
    Welcome Letter, Class Description and Objectives, Directions/Map and Parking Instructions.




CEU’s and Attendance
              OHR is proud to offer Continuing Education Units (CEUs) approved by the Maryland Board
              of Social Work Examiners and the National Board for Certified Counselors (NBCC) for most
              of the CCL courses. As an approved sponsor, we are responsible to maintain compliance
              with attendance expectations of each board.
   Participants are expected to be on time and to attend the entire course. If a course has multiple
    sessions, you must attend all sessions.
   You will not receive Continuing Education Units (CEUs) if you fail to attend the entire course, which
    will result in an Incomplete for the course.
   A grace period of 15 minutes will be given for latecomers. However, anyone arriving more than 15
    minutes late or leaving before the end of the class will not receive CEUs.
If you miss any portion of a course, you must notify your supervisor, and the Training and
Organizational Development Team staff.




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                                                    10
                ENROLLMENT & ATTENDANCE
Withdrawal Notification

             Notify us if you are unable to attend a course prior to the start date!
   “No Shows” are costly and prevent employees on the waiting list from attending.
   To withdraw

      Up to 24 hours prior class:
          Log-in to the Training Registration and Management System or call the Automated Training
          Line on 240-777-5122.

      On the day of the course:
          Call 240-777-5063 as our automated registration systems will not allow withdrawal on the
          day of the program.
           Enrollees who do not follow the withdrawal notification procedure may jeopardize their
           enrollment in future classes and the enrollee’s organization may be charged the cost of the
           course.



Inclement Weather
           Classes will be cancelled when the Montgomery County Schools are closed due to
           inclement weather. Classes are usually conducted and start on time when MCPS schools
           have a delayed opening.
Call 240-777-5063 after 7:00 a.m. to see if classes have been cancelled. If classes are canceled, a
message will be left on the CCL Program Coordinator’s voicemail.



Special Accommodations
The Training and Organizational Development Team will make every effort to provide accommodations
for those with disabilities.

 Request an accommodation, by calling the Training and Organizational Development Team on
240-777-5116 at least 10 days prior to the course start date.



Our Guarantee to You
If you are not completely satisfied with any course, please contact us. We will make every effort to
address your needs.
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                                                  11
                      CONTACT INFORMATION
              Phone Numbers

Automated Training Registration Line              240-777-5122
    Register for a class
    Confirm registration in a class
    Withdraw from a class
    Request your Class Schedule or Transcript
Questions about Registration                      240-777-5116
Inclement Weather Updates                         240-777-5063
Reasonable Accommodations                         240-777-5063
Register or Withdraw within 24 hours of a class   240-777-5063
CCL Program Coordinator (Michaela Johnson)        240-777-5063




           On the Web www.montgomerycountymd.gov

Click Departments-> Human Resources -> Training, and look for these links:

Training Registration and Management System (Montgomery County Employees)
     View class descriptions
     Register for a class
     Withdraw from a class
     View and print your Class Schedule or Transcript

HHS – Center for Continuous Learning
    CCL Catalog
    Other Professional Development Training for Human Service Professionals
    Contractor & Community Partner Request to Attend CCL Classes

Training Classes and Schedules (Montgomery County Employees)
     Communication Skills Program
     Customer Service Provider Program
     Diversity Studies Program
     Mandatory Training
     Professional Development
     Supervisory and Team Leadership Training
     Computer Based Training (Montgomery County Employees)

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                                                 12
           GUIDE TO
        PERFORMANCE
          PLANNING
      FOR HHS STAFF

    Mandatory Classes
    Montgomery County Employee Training
    Supervisory Development Program
    HHS Core Competencies




The information in this section applies to
       DHHS Employees Only

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                        13
                             MANDATORY CLASSES
 HHS Employees are required to attend certain classes depending upon their job
 responsibilities in order to provide inclusive customer service, as well as to ensure the safety
 of our customers and our staff.



            Classroom Training                             Computer Based Training
            Transporting Children in Montgomery            The Health Insurance Portability and
            County Vehicles                                Accountability Act (HIPAA)
              Required for: Employees who transport         HIPAA - Basic Privacy (Mandatory for HHS
              children in MCG Vehicles.                        employees) - Defines the HIPAA Privacy
                                                               rule and outlines how to protect client
              Offered: Twice a year.                           information.
                                                            HIPAA – Internal Business - County
            HHS Limited English Proficiency (LEP)              departments that provide, pay or support
            Implementation Plan                                health care services must comply with
              Required for: New HHS employees                  HIPAA regulations. The training provides a
              within the first year.
HHS Staff




                                                               basic understanding of HIPAA and how it
                                                               impacts your work.
              Offered: In the Spring.                       HIPAA – Client Rights – Outlines the rights
                                                               of clients receiving services in relation to
            Blood-Borne Pathogens                              HIPAA law.
              Required once a year for employees who
              work in situations that put them at risk     Performance Quality Initiative (PQI) – (For HHS
              of contact with blood-borne pathogens.       Employees)
                                                                Performance and Quality Improvement (PQI)
              Offered: On-line training in                      Training is required by (HHS) as part of an
              development.                                      accreditation initiative led by the Maryland
                                                                Department of Human Resources (DHR) and
            Legal Requirements: What You Must                   the Council on Accreditation (COA). The
            Know When Working with Clients                      training covers an overview of the definition,
              Required once a year for employees who            philosophy and history of PQI, guiding
              work in Child Welfare and Adult                   principles, PQI tools, and suggestions of how
              Protective Services?                              an employee can become involved in the
                                                                process.
              Offered: Once a year.




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                                                        14
                    “PLANNING FOR THE FUTURE”


            Montgomery County Government Employee Training Program
            Additional Professional Development opportunities for all interested employees are available
            through our “Planning for the Future” catalog. This course catalog lists over 85 courses and
            can be found by visiting the following OHR Resource Library link Training Classes and Schedules
            or by logging onto the Training and Registration Management site.


            Courses may be taken individually, or as part of a Certificate Program. Employees who
            complete the requirements of a particular program will receive a certificate upon completion.
            Below is a list of programs.
HHS Staff




               COMMUNICATIONS SKILLS PROGRAM
               CUSTOMER SERVICE PROVIDER PROGRAM
               DIVERSITY STUDIES PROGRAM
               EMPLOYEE ASSISTANCE PROGRAM
               LABOR/EMPLOYEE RELATIONS PROGRAM
               LEADERSHIP DEVELOPMENT CURRICULUM
               PERFORMANCE MANAGEMENT PROGRAM
               PROFESSIONAL DEVELOPMENT PROGRAM
               PROJECT MANAGEMENT PROGRAM
               SAFETY INSTITUTE
               SUPERVISORY DEVELOPMENT PROGRAM
               TOASTMASTERS




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                                                      15
            SUPERVISORY DEVELOPMENT PROGRAM

             Courses in the Supervisory Development Program are designed for employees who are
             supervisors (new or experienced) and for employees who aspire to this level. Check out the
             Supervisory Development Program in the OHR Library, or log-in to the Training Registration
             and Management System.

             Certificate Requirements

             A certificate will be awarded to employees who meet the following requirements:
               – Complete a total of at least 6 courses, including the required courses.
               – Finish all coursework within a three-year period.
               – Attend and participate in all sessions of each course.
               – Complete all course assignments and evaluations.
               – Upon completion of all requirements, notify the Office of Human Resources at
                                       humanres.trainivr@montgomerycountymd.gov
             Required
               – Basic Labor/Employee Relations for Supervisors
HHS Staff




               – Don’t Let it Happen to You – Workplace Violence
               – EEO/Diversity Management
               – Fundamentals of Supervision
               – Planning for Excellence: Performance Management Basics

             Electives
               – Americans with Disabilities Act – Local Government Services
               – Americans with Disabilities Act – Employment Law
               – Coaching and Developing Employees
               – Dealing with Employee Performance and Conduct Issues
               – Emotional Intelligence
               – Giving Constructive Feedback for Improved Performance
               – Interpersonal Communication Skills for Supervisors
               – Interviewing and Selecting Employees
               – Linking Pay to Performance
               – Managing Organizational Conflict
               – Motivating Employees in Today’s Environment
               – Project Management
               – Teams that Thrive
               – Transitioning From Staff Member to Supervisor
               – Writing Performance Expectations and Leveraging Performance
               – Writing Skills for Managers
               – Coaching and Mentoring Employees

                                                      16
        HHS
CORE COMPETENCIES
         AND
 INDEX OF CLASSES




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               17
                       HHS CORE COMPETENCIES

            The majority of HHS Position Descriptions* were surveyed to determine the most important
            competencies to focus on throughout the CCL curriculum planning process. Several areas of
            knowledge, skills and/or abilities were identified within almost all descriptions; We have called
            these the “HHS Core Competencies”. Below is a list and description of each. Following these
            descriptions, a Competency Matrix is provided to enable you to select courses to enhance
            expertise in these specific HHS Core Competencies.

            Accessing Resources
            Knowledge of health and social resources within HHS and the community; familiarity with
            State and Federal resources; matching clients with appropriate resources; building rapport
            with agency partners; ensuring continuity of customer service when connecting clients to
            resources, and evaluating the results on the behavior of the clients.
HHS Staff




            Building Client-Worker Relationships
            Setting appropriate boundaries. Building rapport and trust in emotionally-charged situations;
            sensitively eliciting information; applies active listening to determine client’s situation and
            needs; able to explain ideas and positions non-defensively; able to gain the cooperation of
            individuals and families; and able to engage clients to problem solve.

            Cultural Competency
            Understanding how culture effects human behavior; self-awareness of one’s own cultural
            bias; processes a working knowledge of the culture of one’s clients; provides services sensitive
            to clients’ culturally formed beliefs, values and norms; ability to differentiate culturally-based
            behavior from symptoms of behavioral health problems.

            Expertise in Federal, State and Local Programs
            Knowledge of Federal, State and local laws affecting specific programs; program eligibility
            criteria; understands the State and County legislative process, and how it effects HHS
            programs.




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                                                       18
                       HHS CORE COMPETENCIES


            Human Growth and Development
            Understanding the principles of human growth and development, and the emotional, social,
            economic and physical needs of individuals and families; able to identify signs of unmet needs
            and symptoms of or abnormal development.

            Integrating Services
            Understanding the roles of interdisciplinary team members; recognizing how services connect
            across the Department. Able to work collaboratively with other members of the team to
            improve client functioning.

            Interviewing, Assessment, and Documentation
            Effectively uses interviewing skills to obtain necessary client information; accurately
            documenting both subjective and objective data; making appropriate determination of
            situations; developing plans of action with clients.
HHS Staff




            Professional Self-Care
            Practices stress management skills; understanding of the anger cycle and applies appropriate
            interventions; applying principles of personal safety in office, community and home
            environments.

            Social Foundations
            Understanding the effects of social issues on our clients; knowledge of the dynamics within
            family, group and community systems.



                                                 **********


            *HHS Position Descriptions
            To review any Montgomery County Position Description go to the County Website:
            www.montgomerycountymd.gov. Select Department – Human Resources - HR Resource
            Library - HR Management - Classification and Compensation - Classification Plan.

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                                                     19
      CLASS INDEX AND COMPETENCY MATRIX

                     




                                            COMPETENCIES




                                                                                                            CULTURAL COMPETENCY
                                                           ACCESSING RESOURCES




                                                                                                                                                          INTEGRATING SERVICES
                                                                                                                                  HUMAN GROWTH AND
                                                                                                                                  EXPERTISE IN FEDERAL,




                                                                                                                                                                                                                                SOCIAL FOUNDATIONS
                                              EMPLOYEE
              Click a Title




                                                                                                                                                                                 INTERVIEW, ASSESS,
                                                                                                                                  STATE AND LOCAL
                     




                                                                                 CLIENT-WORKER
                                                                                 RELATIONSHIPS




                                                                                                                                  DEVELOPMENT




                                                                                                                                                                                                                 PROFESSIONAL
       and See What Happens




                                                                                                                                  PROGRAMS




                                                                                                                                                                                                      DOCUMENT



                                                                                                                                                                                                                 SELF-CARE
                                                                                 BUILDING



                                                                                                 CLINICAL
TRAINING PROGRAM                            PAGE
Assisting Clients with Hearing Loss and
Maryland Relay Services
                                                              x                       x                        x                                             x

Beyond Kubler-Ross: New Perspectives
on Death, Dying and Grief
                                                                                      x           x            x                                 x                                                                                 x

Community Interpreter Training for HHS
Certified Bilingual Employees
                                                              x                       x                        x                                                                               x

Determining Client Rights: Assessing
Capacity and Vulnerability
                                                                                                  x                                                                                            x

Determining Client Rights: Adult
Guardianship and the Law
                                                                                                  x                                                                                            x

Determining Client Rights: Emergency
Petitioning
                                                                                                  x                                                                                            x

DSM-5: What and When                                                                              x

Effective Teaming: Building an Integrated
Approach for Clients with Multiple Needs
                                                              x                       x           x                                                          x

End-of-Life Ethics                                                                    x           x            x                                                                               x                                   x

Ethical Dilemmas and Boundaries in
Social Work Practice
                                                                                      x           x

HHS Limited English Implementation Plan                       x                       x                        x

Health Assessment of the Older Adult for
Non-nursing Staff
                                                                                                                                                 x                                             x

Healthy Use of Technology in
Children/Adolescents
                                                                                                                                                 x                                             x                                   x

Introduction to SOAR: Expediting Access
to SSA Disability Benefits
                                                              x                                                                        x                     x                                 x

Introduction to Substance Use and Abuse
and Community Resources for Treatment
                                                              x                       x                        x                                             x

Legal Requirements: What you Must
Know when Working with Clients
                                                                                                                                       x                     x                                 x                     x



                                                                                 20
                  




                                          COMPETENCIES




                                                                                                          CULTURAL COMPETENCY
                                                         ACCESSING RESOURCES




                                                                                                                                                        INTEGRATING SERVICES
                                                                                                                                HUMAN GROWTH AND
                                                                                                                                EXPERTISE IN FEDERAL,




                                                                                                                                                                                                                              SOCIAL FOUNDATIONS
                                            EMPLOYEE
              Click a Title




                                                                                                                                                                               INTERVIEW, ASSESS,
                                                                                                                                STATE AND LOCAL
                   




                                                                               CLIENT-WORKER
                                                                               RELATIONSHIPS




                                                                                                                                DEVELOPMENT




                                                                                                                                                                                                               PROFESSIONAL
       and See What Happens




                                                                                                                                PROGRAMS




                                                                                                                                                                                                    DOCUMENT



                                                                                                                                                                                                               SELF-CARE
                                                                               BUILDING



                                                                                               CLINICAL
TRAINING PROGRAM                          PAGE
Managing Individuals with Aggressive,
Combative Behaviors - Unit 1
                                                                                    x                                                          x                                                                   x

Managing Vicarious Trauma for Mental
Health Professionals
                                                                                                x                                                                                                                  x

Montgomery County’s Positive Youth
Development Initiative (PYDI)
                                                            x                                                x                       x                     x                                                       x

Nuts and Bolts of HHS: Special Needs
Housing Services
                                                            x                       x           x            x                       x                     x                                 x

Prescription Drug Addiction: Effects on
our Client Population
                                                            x                                   x                                                          x                                                                  x
Poverty in Montgomery County:
Understanding and Addressing the                            x                       x                                                x                     x                                                                  x
Situation
Psychological First Aid for Health and
Human Services Staff
                                                                                    x                                                          x                                             x                     x

Public Health Emergency Preparedness
for Non-Public Health Staff
                                                            x                       x                        x                                             x

Stalking and Intimate Partner Violence                      x                       x           x
Techniques for Healing from Stress and
Energy Blowout for Human Services
Professionals
                                                                                    x                                                          x                                                                   x


Wellness Recovery Action Planning -
WRAP 101: An Orientation
                                                            x                       x           x                                                          x                                                       x

Working Effectively with Interpreters:
Collaboration for Better Communication
                                                            x                       x                        x                                                                               x




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               22
   SPRING 2012
CLASS INFORMATION

    Instructors and Partners
    Calendar
    Class Descriptions




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                  23
INSTRUCTOR AND PARTNER APPRECIATION
Many people have contributed to the planning, development and presentation of the continuing
education events presented in this catalog. We are very fortunate to have these experts partnering
with us to provide these educational opportunities. Please joins us in extending our appreciation to
them




                       Instructors and Community Partners
Partner with us as a community service; most provide training gratis or for a very small
honorarium. This includes preparation, travel, presentation time, and sometimes materials. In some
cases, they have developed, at no additional charge, a program especially for CCL.

Cross-Cultural Communications, LLC
                                                         Johns Hopkins Bloomberg School of Public Health
    Marjory Bancroft
                                                            George S. Everly
Department of Health & Human Services (MCG)
                                                         Kennedy Krieger Institute
   Kim Renee Allen
                                                            Judith M. Levy
   Kim Ball
   Sara Black                                            Maryland Board of Social Work Examiners
   Shawn Brennan                                            Gloria Jean Hammel
   Luis Cardona                                          Maryland Mental Hygiene Administration
   Sandy Dang                                               Richard J. Ortega
   Sherry Davis
   Elizabeth C. Evans                                    Maryland Relay
   Nadim Khan                                               Sudan N. Khan
   Ruth Martin                                           Mental Hygiene Administration
   Luis Martinez                                           Caroline Bolas
   Peggy Odick
   Nancy Palker                                          Montgomery County Police Department
   Roger Peele, MD                                          Sgt. Rob Musser
   Public Health Emergency Prep. and Resp. Staff         Montgomery County Public Schools
   Ron Rivlin                                              Wayne Ferrell
   Sharon Strauss
                                                         Montgomery County State’s Attorney’s Office
   Debra Dew Vaughn
                                                           Kathy Knight
   Mary Witteried
                                                         National Institute on Drug Abuse (NIDA/NIH)
Developmental Disabilities Administration of
                                                             Nora D. Volkow, M.D.
Maryland
   Darnell Thomas                                        On Our Own of Maryland
                                                            Denise Camp
Governor’s Office of the Deaf and Hard of Hearing
                                                            Daphne Klein
(ODHH)
   Lisa H. Kornberg                                      Private Practice
                                                             Lisa M. Annulis
Jade Garden and Inner Tranquility
                                                             Edward Spector
    Keith Hall
                                                         Stalking Resource Center


                                                    24
                       CCL Training Committee

Volunteer their time and expertise to plan the roster of classes, work with the instructors, develop
learning objectives and course descriptions, and attend and evaluate programs.

Aging and Disability Services
   Rosemary DiPietro, Community Support
    Network
   Shawn Lattanzio, Transitioning Youth
    Services
   Elizabeth Doonan, Adult Protective Services


Behavioral Health and Crisis
   Mariam Chase, Community Case
    Management
   Sybil Greenhut, Senior Mental Health
   Ellen Wachter, Victims Assistance and Sexual
    Assault Program


Children, Youth and Families


Public Health
   Patricia Horton, Special Projects Officer


Emeritus Member
   Elizabeth Binckes, Retired; formerly with
    Adult Protective Service




                                                   25
                                                        JANUARY
       MONDAY                   TUESDAY                         WEDNESDAY                       THURSDAY                     FRIDAY
2                     3                                 4                              5                                6

9                     10                                11                             12                               13

16                    17                                18                             19                               20

23                    24                                25                             26                               27
                      Prescription Drug Addiction:
                      Effects on our Client
                      Population
                      2:00p.m. – 4:00p.m.
                      EOB Auditorium
30




                                                       FEBRUARY
       MONDAY                   TUESDAY                         WEDNESDAY                       THURSDAY                     FRIDAY

                                                        1                              2                                3
                                                                                       Public Health Emergency
                                                                                       Preparedness Training for
                                                                                       Non-Public Health Staff
                                                                                       1:00p.m. – 4:00p.m.
                                                                                       EOB Auditorium
6                     7                                 8                              9                                10
                      Introduction to SOAR:
                      Expediting Access to SSA
                      Disability Benefits
                      10:00a.m. – 12:00p.m.
                      Twinbrook

13                    14                                15                             16                               17
                                                        Beyond Kubler-Ross: New
                                                        Perspectives on Death, Dying
                                                        and Grief
                                                        9:00 a.m. – 12:00 p.m.
                                                        EOB Auditorium
20                    21                                22                             23                               24
                      Determining Client Rights:                                       Assisting Clients with Hearing
                      Emergency Petitioning                                            Loss and Maryland Relay
     Presidents’      9:00a.m. – 12:00p.m.                                             Services
        Day           UCRSC                                                            9:00a.m. – 12:00p.m.
                                                                                       EOB Auditorium
27                    28                                29
                      Introduction to Substance Use     Effective Teaming: Building
                      and Abuse and Community           an Integrated Approach for
                      Resources for Treatment           Clients with Multiple Needs
                      9:00a.m. – 12:00p.m.              9:00a.m. – 12:00p.m.
                      EOB Auditorium                    UCRSC



          Reminder - Inclement Weather Policy: Classes will be cancelled when the Montgomery County Schools are
          closed due to inclement weather. Classes are usually conducted and start on time when MCPS schools have a delayed
          opening. Call 240-777-5063 after 7:00 a.m. to see if classes have been cancelled
                                                                  26
                                                      -Return to Table of Contents-
                                                     MARCH
      MONDAY                      TUESDAY                 WEDNESDAY                      THURSDAY                    FRIDAY

                                                                                1                           2

5                         6                       7                             8                           9
                                                  Determining Client Rights:    Public Health Emergency
                                                  Adult Guardianship and the    Preparedness Training for
                                                  Law                           Non-Public Health Staff
                                                  9:00a.m. – 12:00p.m.          9:00a.m. – 12:00p.m.
                                                  EOB Auditorium                UCRSC
12                        13                      14                            15                          16
Healthy Use of                                    Poverty in Montgomery         Managing Vicarious Trauma
Technology in                                     County: Understanding and     for Mental Health
Children/Adolescents                              Addressing the Situation      Professionals
9:00a.m. – 12:00p.m.                              9:00a.m. – 12:00p.m.          9:00a.m. – 12:00p.m.
EOB Auditorium                                    UCRSC                         UCRSC
19                        20                      21                            22                          23
                                                  Health Assessment of the                                  Techniques for Healing
                                                  Older Adult for Non-Nursing                               from Stress and Energy
                                                  Staff                                                     Blowout for Human
                                                  9:00a.m. – 12:00p.m.                                      Services Professionals
                                                  HOB Tan Room                                              3:00p.m. – 4:30p.m.
                                                                                                            UCRSC
26                        27                      28                            29                          30
                                                  DSM-5: What and When                                      Wellness Recovery Action
                                                  9:00a.m. – 12:00p.m.                                      Planning - WRAP 101: An
                                                  COB Auditorium                                            Orientation
                                                                                                            10:00a.m. – 2:00p.m.
                                                                                                            UCRSC




                       March is Social Work Month,
                       and the National Association of Social Workers (NASW) is focusing on the role of social
                       workers as “the safety net in a civil society”.

                       Thank you
                       to all the Social Workers who serve the residents of Montgomery County – staff,
                       contractors and community partners. We appreciate all you do.




                                                -Return to Table of Contents-


                                                                27
                                                    APRIL
       MONDAY                  TUESDAY                WEDNESDAY                       THURSDAY                      FRIDAY
2                      3                      4                              5                               6
MCPS SPRING BREAK      PRIMARY ELECTION                                                                      GOOD FRIDAY/PASSOVER

9                      10                     11                             12                              13
                                              Public Health Emergency        Stalking and Intimate Partner
                                              Preparedness Training for      Violence
                                              Non-Public Health Staff        9:00a.m. – 12:00p.m.
                                              9:00a.m. – 12:00p.m.           EOB Auditorium
                                              Dennis Avenue

                                              Managing Individuals with
                                              Combative, Aggressive
                                              Behaviors – Unit I
                                              9:00a.m. – 4:00p.m.
                                              SS Civic Center
16                     17                     18                             19                              20
                                              Montgomery County’s Positive   Effective Teaming: Building
                                              Youth Development Initiative   an Integrated Approach for
                                              (PYDI)                         Clients with Multiple Needs
                                              9:00a.m. – 12:00p.m.           9:00a.m. – 12:00p.m.
                                              EOB Auditorium                 EOB Auditorium

                                                                             Introduction to SOAR:
                                                                             Expediting Access to SSA
                                                                             Disability Benefits
                                                                             10:00a.m. – 12:00p.m.
                                                                             Twinbrook

23                     24                     25                             26                              27
Ethical Dilemmas and                                                         Determining Client Rights:
Boundaries in Social                                                         Assessing Capacity and
Work Practice                                                                Vulnerability
9:30a.m.- 12:30p.m.                                                          10:00a.m. – 2:30p.m.
SS Civic Center                                                              EOB Auditorium
30




          National
          Child Abuse Prevention Month
                Go to the Child Welfare Information Gateway for comprehensive information and resources.




                                          -Return to Table of Contents-

                                                            28
                                             MAY
     MONDAY         TUESDAY                  WEDNESDAY                     THURSDAY                  FRIDAY

               1                     2                            3                             4
                                     Public Health Emergency      Psychological First Aid for   .
                                     Preparedness Training for    Health and Human Services
                                     Non-Public Health Staff      Staff
                                     9:00a.m. – 12:00p.m.         9:00a.m. – 4:00p.m.
                                     EOB Auditorium               UCRSC
7              8                     9                            10                            11
                                     HHS Limited English
                                     Implementation Plan
                                     10:00a.m. – 12:00p.m.
                                     Piccard
14             15                    16                           17                            18
                                     HHS Limited English          HHS Limited English
                                     Implementation Plan          Implementation Plan
                                     10:00a.m. – 12:00p.m.        10:00a.m. – 12:00p.m.
                                     Reedie Drive                 UCRSC
21             22                    23                           24                            25
                                     End of Life Ethics           HHS Limited English
                                     9:00a.m. – 12:30p.m.         Implementation Plan
                                     EOB Auditorium               10:00a.m. – 12:00p.m.
                                                                  Dennis Avenue
28             29                    30                           31
Memorial Day                         Community Interpreter
                                     Training for HHS Bilingual
  Holiday                            Employees
                                     9:00a.m. – 4:00p.m.
                                     UCRSC




National Nurses Week is celebrated annually from May 6.
                       The week extends through May 12, the birthday of Florence Nightingale, the founder of
                       modern nursing.

                       We appreciate all Nurses serving Montgomery Count residents in clinics, schools, and
                       throughout the community. You continue to bring us closer to the HHS vision of a “Healthy,
                       Safe and Strong Community”.




                               -Return to Table of Contents-

                                                   29
                                                            JUNE
     MONDAY                 TUESDAY                          WEDNESDAY             THURSDAY        FRIDAY

                                                                                              1

4                 5                                  6                        7               8
                  Legal Requirements: What           Nuts and Bolts of HHS:
                  You Must Know when                 Special Housing Needs
                  Working with Clients               Service Area
                  9:00a.m. – 11:00p.m.               9:00a.m. – 12:00p.m.
                  EOB Auditorium                     EOB Auditorium
11                12                                 13                       14              15
                  Working Effectively with
                  Interpreters: Collaboration for
                  Better Communication
                  9:00a.m. – 1:00p.m.
                  UCRSC




Interested in Continuing Education programs during the summer?
                                                    BEYOND THE CCL PROGRAM
                           PROVIDERS OF TRAINING AND PROFESSIONAL DEVELOPMENT

We have put together a list of other training programs – both classroom and on-line - some FREE!

To find the list, go to the CCL Web Page by clicking the link or
0pen www.montgomerycountymd.gov > Departments > Human Resources > Training > HHS – Center for
Continuous Learning (CCL)




        CCL Classes will begin again in September, 2012.


                                             -Return to Table of Contents-

                                                                  30
ASSISTING CLIENTS WITH HEARING LOSS, AND MARYLAND RELAY SERVICES
CLASS ID# 242573

Date: February 23, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
Approximately 36 million American adults report having some hearing loss. This training has two purposes:
 It will help you develop an understanding of the demographics and diversity of this population. Participation
   provides increased awareness of the needs of people with hearing loss, information about various federal laws,
   and accessibility options, including using assistive technology and interpreters.

     You will learn what Maryland Relay services are available for those who are deaf, speech disabled, have
      hearing or vision loss or physical disabilities that make it difficult to use a regular phone. Information on
      determining eligibility for services, costs and options will be provided as well.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Describe continuum and types of hearing loss.
  State the impact of hearing loss on communication.
  List strategies for effective communication.
  Describe the role of adaptive equipment and how to access equipment.
  Summarize the roles and limitations of interpreters.
  Communicate the benefits, eligibility and access to clients.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Cultural Competency
  Integrating Services

Target Audience
Social Workers and other HHS staff who come into contact with individuals with hearing loss.

CEUs: 3.0         Category I

Instructor(s)
Lisa H. Kornberg, MSEd, LCPC, Director Governor’s Office of the Deaf and Hard of Hearing (ODHH); Sudan N.
Khan, Maryland Relay Outreach Coordinator

Registration: Deadline 2/15/2012
     MCG Employees: Ctrl+ Click Link for On-line Registration
     Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
      at the back of the Catalog.




                                             -Return to Table of Contents-

                                                            31
BEYOND KÜBLER -ROSS: NEW PERSPECTIVES ON DEATH, DYING AND GRIEF
Class ID# 242751

Date: February 15, 2012
Time: 9:00 a.m. – 12:00 p.m. (includes breaks)
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
This course is provided through the Hospice Foundation of America and explores the most current theoretical
perspectives on death, dying, and grief, emphasizing areas where understandings of dying, death, and grief have
been challenged and developed since the 1969 publication of Kübler-Ross’ epochal work, On Death and Dying.

This course is provided through the Hospice Foundation of America.

                  For additional information, including bios of the program panelists, go to
                          this link: http://www.hospicefoundation.org/teleconference/


Format: Viewing of Hospice Foundation of America’s DVD (2 hours), followed by a facilitated discussion (30
minutes)

Learning Objectives
     Discuss the role, value, and limitations of stages theories in the understanding of the dying process.
     Describe two task models of the dying process.
     Define anticipatory grief and trace the evolution of the concept.
     Describe the process of grief, noting grief manifestations and factors that influence the grieving process.
     Discuss six challenges to current understandings of grief.
     Name three factors that have increased cultural diversity in the U.S. and discus the effects of cultural diversity
      on grief theory and practice.
     Describe contemporary research on grief interventions.

HHS Core Competencies
 Building Client-Worker Relationships
 Clinical
 Cultural Competency
 Human Growth and Development
 Social Foundations

Target Audience
Psychologists, counselors, social workers, nurses, physicians and other health care workers

CEUs: IMPORTANT: Under the license requirement with HFA, the CCL cannot provide CEUs for this program. However, HFA
                  will provide 2.5 CEUs directly to individual participants upon request.

          HFA Instructions to obtain CEUs: There is a $30 online processing fee per certificate, per participant. If you have
          questions about cost per CE certificate, please contact HFA at 800-854-3402 for clarification.

Facilitator
A member of the Montgomery County Coalition on Care at End-of-Life TBD.

Registration: Deadline 2/6/2012
     MCG Employees: Ctrl+ Click Link On-line Registration
     Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form at
      the back of the Catalog.
                                             -Return to Table of Contents-
                                                            32
COMMUNITY INTERPRETER TRAINING FOR HHS BILINGUAL EMPLOYEES
CLASS ID# 189503

Date: May 30, 2012
Time: 9:00 a.m. – 4:00 p.m. (one hour lunch on your own)
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
HHS Bilingual staff may be asked to interpret. Without training, and an awareness of interpreter ethics, they may
give inaccurate advice or take control of the encounter. This training will provide the knowledge and skills to
interpret accurately and ethically.

In this workshop designed for bilingual staff, participants gain an overview of community interpreting. They learn
to adhere to a national code of ethics and national standards while enhancing their accuracy and professionalism.
In addition, participants:
   Learn how to perform a professional introduction.
   Adopt appropriate positioning.
   Use first person.
   Promote direct communication between the client/customer and provider.
   Clarify unknown terms.
   Offer appropriate cultural information as needed.
   Respect client autonomy.
  Guide non-bilingual staff to communicate directly with LEP clients and customers.

Format: The workshop includes practice and skills building, video demonstrations, role plays, and exercises.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Demonstrate how to apply a national code of ethics for community interpreters.
  Conduct a professional interpreter introduction.
  Display basic interpreter skills.
  Discuss interpreter roles.
  Model effective mediation skills.
  List three interpreter standards of practice.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Cultural Competency
  Interviewing, Assessment and Documentation

Target Audience
HHS Staff and Contractors Only: DHHS Certified Bilingual Employees

CEUs: 6.0       Category I

Instructor(s)
Luis Martinez, MS, MA, Diversity Outreach Coordinator, Office of Community Affairs (OCA), Montgomery County
Department of Health and Human Services

Registration: Deadline 5/21/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.
                                           -Return to Table of Contents-
                                                       33
DETERMINING CLIENT RIGHTS: ASSESSING CAPACITY AND VULNERABILITY
CLASS ID# 242711

Date: April 26, 2012
Time: 10:00 a.m. – 2:30 p.m. (30 minute lunch on your own)
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
The focus of this training is to examine the characteristics of vulnerability and capacity of an individual to
understand the difference between capacity and vulnerability, and to recognize at what point an individual is at
risk.

Learning Objectives
At the conclusion of this course, participants will be able to:
  List the characteristics of capacity and vulnerability.
  Differentiate between capacity and vulnerability.
  Recognize when an individual is not able to advocate for themselves or keep themselves safe.
  Know and understand the continuum of capacity.
  Understand the ethical and legal ramifications of a vulnerable person who has capacity, and makes poor
     and/or dangerous decisions.

HHS Core Competencies
  Clinical
  Interviewing, Assessment and Documentation

Target Audience
Clinicians who work with at-risk adults

CEUs: 4.0       Category I

Instructor(s)
Richard J. Ortega, Ph.D., Chief of Policy and Clinical Affairs, Criminal Justice Training & Liaison, Office of
Forensic Services, MD Mental Hygiene Administration

Registration: Deadline 4/18/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-


                                                         34
DETERMINING CLIENT RIGHTS: ADULT GUARDIANSHIP AND THE LAW
CLASS ID# 240303

Date: March 7, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
The course will provide social workers with a basic understanding of legal competency, and the guardianship
process in Montgomery County. Participants will learn who can make decisions for an individual deemed to be
incompetent, when guardianship is necessary, and the guardianship process in court.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Identify the signs and symptoms related to incapacity.
  Identify who can determine a person’s competency.
  Determine who is an appropriate decision maker for a client.
  Take appropriate action after a person is deemed incompetent when Advance Directives have not been done.
  Determine which family members can make decisions and when.
  Determine when to call the guardianship unit about public guardianship.
  Differentiate between a guardian of person and property.
  Apply the criteria utilized for guardian of person and guardian of property.
  Distinguish between emergency, temporary and permanent guardians, as well as emergency protective
     services.
  Understand the basic elements of the guardianship proceedings before the Circuit Court for Montgomery
     County.
  Apply case study learning to establish strategies and procedures for potential guardianship clients.
  Prepare for, and testify, in a guardianship trial.

HHS Core Competencies
  Clinical
  Interviewing, Assessment and Documentation

Target Audience
HHS staff who may be involved in cases in which the necessity of guardianship of adults must be evaluated, and/or
are actively involved in guardianship proceedings in court.

CEUs: 3.0      Category I

Instructor(s)
Sherry N. Davis, LCSW-C, Aging and Disability Services, and Peggy R. Odick, Associate County Attorney,
Montgomery County Department of Health and Human Services

Registration: Deadline 2/27/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                       -Return to Table of Contents-


                                                       35
DETERMINING CLIENT RIGHTS: EMERGENCY PETITIONING
CLASS ID# 249556

Date: February 21, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
This course provides participant with the criteria for emergency petitioning.

Learning Objectives
Participants will:
 Understand the criteria for sending an individual to the emergency room on petition.
 Recognize behaviors and risk factors that require emergency petitioning.
 Learn the protocol for doing a petition.
 Follow procedures for potential guardianship clients.

HHS Core Competencies
 Clinical

Target Audience
Clinical Social Workers, Community Health Nurses, and Mental Health Professionals

CEUs: 3.0       Category I

Instructor(s)
Mary Witteried, L.C.P.C., Therapist II, Behavioral Health and Crisis Services, Montgomery County Department of
Health and Human Services

Registration: Deadline 2/13/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                           -Return to Table of Contents-

                                                        36
DSM -5: WHAT AND WHEN
Class ID# 241914

Date: March 28, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Council Office Building (COB), Lower Level Auditorium, 100 Maryland Ave., Rockville, MD

Overview
This training will focus on the revision of the present edition of the DSM.

Learning Objectives
During this course participants will:
  Develop a better understand of the need and rationale for a revision of the DSM.
  Learn what diagnoses are being considered for change.
  Learn what those changes may be.
  Learn about the status of publication.

HHS Core Competencies
  Clinical

Target Audience
DHHS staff and community partners who use the DSM in their work

CEUs: 3.0       Category I

Instructor(s)
Roger Peele, M.D., FAPA, Chief Psychiatrist, Montgomery County Department of Health and Human Services

Registration: Deadline 3/20/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                        -Return to Table of Contents-

                                                          37
EFFECTIVE TEAMING: BUILDING AN INTEGRATED APPROACH FOR CLIENTS WITH
MULTIPLE NEEDS – HHS ONLY
Dates, Times and Locations:
Please register for only one session:
 Class # 242651 February 29,      9:00 a.m. - 12:00 p.m. Up County Regional Service Center, Suite 1100, Rm #2,
                2012                                     12900 Middlebrook Rd., Germantown, MD

 Class # 242652 April 19, 2012 9:00 a.m. - 12:00 p.m. Executive Office Building (EOB); Lobby Level
                                                      Auditorium, 101 Monroe Street, Rockville, MD


Overview
The purpose of this training is to define service integration as it applies to HHS staff and their clients, review
current and past efforts to integrate services, and clarify the rationale and goals for integration. Staff will learn
about the integrated practice model being developed, its benefits to staff and clients, and how to utilize it. Staff
will learn client criteria for intensive team planning, how to prepare a client for an integrated team meeting, how
to pull a team together, the meeting process, how to form a team, responsibilities of team members, and the
purpose of follow-up.

Format: Presentation, interactive discussions, case studies and small group discussion focused on case scenarios

Learning Objectives
At the conclusion of this course, participants will be able to:
  Recognize the benefits of an integrated case practice.
  Identify the methods that are used in an integrated case practice.
  Apply a set of criteria to determine whether or not a client will benefit from integrated team meetings.
  Prepare a client to participate in a team planning meeting, advocate for him/herself, and be accountable
  Recognize common needs and barriers to working with a team.
  Create mechanisms for follow-through to hold team members accountable.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Clinical
  Integrating Services

Target Audience
HHS Staff and Contractors Only - Managers, supervisors, and direct line staff who either manage programs,
supervisor staff, or provide direct services to clients with complex and multiple needs

CEUs: 3.0       Category I

Instructor(s)
Ron Rivlin, M.Ed., Service Integration Consultant, Contractor with Casey Family Programs; and Sandy Dang, MPA,
MSW, Service Integration Consultant, Contractor with

Registration: Deadline 3/21/2011 and 4/11/2011
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.
                                           -Return to Table of Contents-

                                                         38
END OF LIFE ETHICS
Class ID# 242741

Date: May 23, 2012
Time: 9:00 a.m. – 12:30 p.m. (includes breaks)
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
This course is provided through the Hospice Foundation of America. The program uses a case study approach to
examine the ethical issues and dilemmas that emerge at the end-of-life. Ethical decisions at the end of life
converge around issues such as finances, laws, values, culture, and technology. This program also addresses the
principles of ethical decision-making, and the effects of these decisions on staff and families.

                 For additional information, including bios of the program panelists, go to
                         this link: http://www.hospicefoundation.org/teleconference/


Format: Viewing of Hospice Foundation of America’s DVD (2.5 hours), followed by a facilitated discussion (30
minutes). Due to the DVD format, this training DOES NOT MEET MBSWE Ethics Training Requirement.

Learning Objectives
At the conclusion of the program, participants will be able to:
 Describe the process of ethical decision-making.
 Discuss four principles of bio-medical ethics.
 Describe end-of-life ethical dilemmas, such as disclosure and communication, surrogate decision-making,
    artificial nutrition and hydration, and palliative sedation.
 Describe complicating factors when patients are children and adolescents.
 Discuss the ways that cultural values and beliefs may influence ethical decisions at the end of life.
 Describe the ways that ethical issues at the end of life can create moral distress and influence the grief
    reactions of families and hospice and palliative staff and volunteers.

HHS Core Competencies
 Building Client-Worker Relationships
 Clinical
 Cultural Competency
 Interviewing, Assessment and Documentation
 Social Foundations

Target Audience
HHS staff and community partners working with death, dying, grief or bereavement

CEUs: IMPORTANT: Under the license requirement with HFA, the CCL cannot provide CEUs for this program. However, HFA
       will provide 3.0 CEUs directly to individual participants upon request. DOES NOT MEET MBSWE Ethics Training
       Requirement

        HFA Instructions to obtain CEUs:
        **There is a $35 online processing fee per certificate, per participant. If you have questions about cost per CE
        certificate, please contact HFA at 800-854-3402 for clarification.

Facilitator:

Registration: Deadline 5/15/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form at
   the back of the Catalog.
                                            -Return to Table of Contents-
                                                           39
ETHICAL DILEMMAS AND BOUNDARIES IN SOCIAL WORK PRACTICE
CLASS ID# 242611

Date: April 23, 2012
Time: 9:30 a.m. – 12:30 p.m.
Location: Silver Spring Civic Center, Great Hall, One Veterans Place, Silver Spring, MD (see below)

Overview
This training is designed to give participants an opportunity to learn skills necessary to think through the elements
of ethical dilemmas in practice. The decision making model will incorporate ethical concepts, issues of boundaries
and dual relationships, and conflicts in values. This training will also include a brief discussion on the recently
revised Maryland Board of Social Work Examiners’ Code of Ethics.

                                 Meets the MBSWE Ethics Training Requirement.
Format: Presentation, discussion and experiential exercises

Learning Objectives
At the conclusion of this course, participants will be able to:
  Utilize a model for ethical decision making in practice.
  Utilize ethical/moral concepts in decision making.
  Identify the ethical question in the situation.
  Identify conflicting values underlying dilemmas.
  Identify boundary and dual relationship issues.
  Identify a range of morally justifiable alternative decision/action.
  Identify the changes in the updated Maryland Board of Social Work Examiners’ Code of Ethics.

HHS Core Competencies
  Building Client-Worker Relationships
  Clinical

Target Audience
HHS Professional Staff and Community Partners who work directly with clients

CEUs: 3.0       Category I

Instructor(s)
Judith M. Levy, M.S.W., M.A., Chair, Ethics Committee, Kennedy Krieger Institute, Former Director, Social Work
Department, Kennedy Krieger Institute; Gloria Jean Hammel, LCSW-C, Director of Certification & Licensing Unit,
Maryland Board of Social Work Examiners

Registration: Deadline 4/15/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.

* Parking at the Silver Spring Civic Center A parking garage is located across the street from the Center. Parking
can be paid by cash or credit card.




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                                                         40
HHS LIMITED ENGLISH PROFICIENCY IMPLEMENTATION PLAN
Dates, Times and Locations
Please register for only one session:
 Class # 240388     May 9, 2012    10:00 a.m. - 12:00 p.m. 1335 Piccard Dr., 2nd Fl. Conf. Rm., Rockville, MD

 Class # 240389     May 16, 2012 10:00 a.m. - 12:00 p.m. 2424 Reedie Dr., 1st Fl. Conf. Rm, Wheaton, MD

 Class # 2403810 May 17, 2012 10:00 a.m. - 12:00 p.m. Up County Regional Service Center, Suite 1100,
                                                      Room #2, 12900 Middlebrook Rd., Germantown, MD

 Class # 2403811 May 24, 2012 10:00 a.m. - 12:00 p.m. 200 Dennis Ave., Conf. Rm. C, Silver Spring, MD


Overview
This course will provide those outside the nursing profession with an understanding of aging process, what to look
for to determine if disease is effecting a client’s functioning, and how to establish a baseline functional status.
MANDATORY training for within the first year of employment, and every 5 years thereafter for all HHS
employees who work with clients.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Understand the county demographic mix, and the top five widely-spoken languages in Montgomery County.
  Determine when interpretation is needed.
  Identify resources and services available to HHS staff.
  Follow step-by-step procedures for accessing phone interpretation services.
  Contact additional resources such as Volunteer Language Bank, Common Phrases, and Language ID Card.
  Contact people to interpret within one’s work area, within DHHS, and within the County.

HHS Core Competencies
  Accessing Resources
  Building Relationships with Clients
  Cultural Competency

Target Audience
HHS Staff and Contractors Only - HHS employees who come into contact with customers. Staff is expected to
attend if they have joined HHS in the last year, or have not taken this training previously.

CEUs: None

Instructor(s)
Luis Martinez, MS, MA, Diversity Outreach Coordinator, Office of Community Affairs (OCA), Montgomery County
Department of Health and Human Services

Registration: Deadline - 8 days before the class date
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.


                                          -Return to Table of Contents-


                                                         41
HEALTH ASSESSMENT OF THE OLDER ADULT FOR NON-NURSING STAFF
Class ID# 241393

Date: March 21, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: 401 Hungerford Dr., Tan Conference Room, Rockville, MD

Overview
This course will provide those outside the nursing profession with an understanding of aging process, what to look
for to determine if disease is effecting a client’s functioning, and how to establish a baseline functional status.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Differentiate between normal aging vs. disease.
  Establish a baseline functional status.
  Apply observation skills to assess functioning of targeted anatomy, neurological and cognitive functioning, and
     musculoskeletal mobility.

HHS Core Competencies
  Human Growth and Development
  Interviewing, Assessment, and Documentation

Target Audience
Social Workers in Aging and Disability and others who do not have a nursing background, and provide services to
older adults

CEUs: 3.0       Category I

Instructor(s)
Nancy Palker, RN, MSN, CRNP, Community Health Nurse, Aging and Disability Services, Montgomery County
Department of Health and Human Services

Registration: Deadline 3/20/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-


                                                         42
HEALTHY USE OF TECHNOLOGY IN CHILDREN AND ADOLESCENTS
CLASS ID# 242601

Date: March 12, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
Technology can enhance our lives in many ways. It can make us more effective, productive and efficient. It also
can entertain us and can help us connect with others. Unfortunately, when used to excess, technology can
negatively impact our lives. Some individuals are unable to effectively limit their use of electronic media. The
excessive use of electronic media can be an attempt to cope with significant psychological problems, such as
depression, anxiety, ADHD, or social skills deficits. Dr. Spector will present on the healthy use of technology,
including common forms of electronic games (computer, video, phone apps), the Internet (including the use of
social networking sites and online communities), and the use of smart phones.

Format: Multimedia PowerPoint presentation to include lecture and video clips


Learning Objectives
At the conclusion of this course, participants will be able to:
  Be familiar with current literature regarding the compulsive use of the Internet and electronic games.
  Be familiar with the diagnostic differences between an addiction and a compulsion.
  Recognize the warning signs of when someone is compulsively using technology, such as video/computer
     games, cell phones, and the Internet.
  Identify variables which make someone vulnerable to using technology in an unhealthy or compulsive way.
  Understand what research has to say about exposure to violent media and how it impacts people.
  Understand the rating system for video games.
  Be familiar with the common or typical patterns of technology use in children and adolescents.
  Be familiar with current research regarding the positive and negative impacts of these patterns.
  Utilize some of the common tools and strategies available for limiting and controlling the use of electronic
     devices.

HHS Core Competencies
  Human Growth and Development
  Interviewing, Assessment and Documentation
  Social Foundations

Target Audience

CEUs: 3.0       Category I

Instructor(s)
Edward Spector, Psy.D., Private Practice, specializing in helping people use technology in a healthy and
controlled way

Registration: Deadline 3/4/2012
  MCG Employees: Ctrl+ Click Link for On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.

                                         -Return to Table of Contents-



                                                        43
INTRODUCTION TO SOAR: EXPEDITING ACCESS TO SSA DISABILITY BENEFITS
Dates, Times and Locations:
Please register for only one session:
 Class # 242781     February 7, 2012 10:00 a.m. - 12:00 p.m.        Broome School 761 Twinbrook Parkway, First
 Class # 242791     April 19, 2012      10:00 a.m. - 12:00 p.m.     Floor, Blue Awning Entrance, Rockville, MD

Overview
This presentation will provide a brief overview of the Federal Disability Benefits programs (SSI and SSDI) and the
SOAR (SSI/SSDI Outreach, Access and Recovery) Initiative for adults with mental illness who are homeless or in risk
of homelessness. It will highlight the success that Maryland has achieved in accessing SSI/SSDI benefits using the
SOAR process, and will increase agencies’ understanding about what is required of them if they wish to participate
in the SOAR Initiative.
Format: Presentation, learning exercises and class discussion
Learning Objectives
By the end of the session, participants will be able to:
  Describe the two federal disability programs administered by the Social Security Administration.
  Recognize how using the SOAR process can help expedite SSI/SSDI disability claims, increase approval rates
     and bring federal dollars into the state and local communities.
  Appreciate what is required of agencies who wish to participate in the SOAR initiative.
  Understand the Montgomery County SOAR process.

HHS Core Competencies
  Accessing Resources
  Expertise in Federal, State and Local Programs
  Integrating Services
  Interviewing, Assessment and Documentation

Target Audience
DHHS staff and partner agency staff who work with homeless adults with mental health or co-occurring mental
health/ substance abuse disorders.

CEUs: 2.0       Category I

Instructor(s)
Caroline Bolas, MS, MSW, Evaluation and Data Consultant, Mental Hygiene Administration

Registration: 8 days before class date
  MCG Employees: Ctrl+ Click Link for On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                           -Return to Table of Contents-



                                                         44
INTRODUCTION TO SUBSTANCE USE AND ABUSE, AND COMMUNITY RESOURCES FOR
TREATMENT
Class ID# 246846

Date: February 28, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Learning Objectives
Upon completion of this course participants will:
  Understand the addictive disease process.
  Be familiar with families of drugs, including alcohol, prescription drugs and illegal substances.
  Understand their effects and addictive implications.
  Understand cross and dual addiction.
  Access County resources for the treatment of substance abuse.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Cultural Competency
  Integrating Services

Target Audience
Shelter staff, social workers, and entry level staff working in mental health and substance abuse services.

CEUs: 3.0       Category I

Instructor(s)
Lisa M. Annulis, LCSW-C, Certified Substance Abuse Professional, Private Practice

Registration: Deadline 2/20/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-



                                                         45
LEGAL REQUIREMENTS: WHAT YOU MUST KNOW WHEN WORKING WITH CLIENTS
Class ID# 241066

Date: June 5, 2012
Time: 9:00 a.m. – 11:00 a.m.
Location Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
The State of Maryland has established specific regulations regarding “duty to warn” and other laws to protect
confidentiality and disclosure of information. This program will review these laws, and the procedures to follow in
Montgomery County. You will also have an opportunity to ask questions about applying these regulations within
your practice.

MANDATORY training for Child Welfare Services, Income Support, and Aging and Disability Services. Due to the
importance of this subject, others are encouraged to attend.

Learning Objectives
Participants will learn to:
  Follow mandatory reporting requirements.
  Identify clinical indicators of suspected abuse and neglect.
  Understand federal and state laws requiring disclosure of confidential information for law enforcement
   purposes, including compliance with a court-order, warrant, or subpoena.
  Follow professional standards as required by law of “duty to warn”.
  Follow MCDHHS policies and procedures on confidentiality and disclosure of service recipient information, and
   penalties for violation of these policies and procedures.
  Understand the legal rights of service recipients.
  Follow any requirements associated with consent decrees.

HHS Core Competencies
  Expertise in Federal, State and local Programs
  Integrating Services
  Interviewing, Assessment and Documentation
  Professional Self-care

Target Audience
Workers in Child Welfare, Income Support and Aging and Disability who have regular contact with clients

CEUs: 2.0       Category I

Instructor(s)
Elizabeth C. Evans, J.D., Division Chief Department of Health and Human Services
Montgomery County Attorney’s Office, and Peggy R. Odick, Associate County Attorney, Montgomery County
Department of Health and Human Services

Registration: Deadline 5/28/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                        -Return to Table of Contents-

                                                        46
MANAGING INDIVIDUALS WITH COMBATIVE, AGGRESSIVE BEHAVIORS
CLASS ID# 19100

Date: April 11, 2012
Time: 9:00 a.m. – 4:00 p.m. (one hour lunch on your own)
Location: Silver Spring Civic Center, One Veterans Place, Silver Spring. MD


Overview
THIS TRAINING IS DESIGNED TO ASSIST STAFF WHO COME IN CONTACT WITH INDIVIDUALS WHO PRESENT WITH COMBATIVE OR AGGRESSIVE
BEHAVIOR IN CONJUNCTION WITH A DEVELOPMENTAL DISABILITY. PARTICIPANTS COMPLETING THIS TRAINING WILL HAVE THE SKILLS
NECESSARY TO EFFECTIVELY COMMUNICATE AND RESOLVE CRISIS SITUATIONS INVOLVING INDIVIDUALS WITH DISABILITIES. THE PRIMARY
FOCUS OF THIS PROGRAM IS PREVENTING COMBATIVE AND AGGRESSIVE BEHAVIORS. PARTICIPANTS WILL LEARN THE MOTIVATIONS FOR
BEHAVIOR, DE-ESCALATION STRATEGIES, PREVENTION OF POTENTIAL INJURIES, AND POSITIVE VERBAL AND NON-VERBAL COMMUNICATION
SKILLS.



THIS TRAINING IS PART I OF THE FULL BEHAVIOR PRINCIPLES AND STRATEGIES TRAINING. PART II OF THIS TRAINING INVOLVES PHYSICAL
INTERVENTION STRATEGIES. ONCE PARTICIPANTS HAVE COMPLETED PART I, THEY MAY REGISTER FOR PART II.


This is a Maryland State recognized certification. All participants who complete the course will receive a
certification for Part I, or Part I and II for completing “Behavior Principles and Strategies Units I”.

Format: Presentation

Learning Objectives
At the conclusion of this course, participants will be able to:
  Define and recognize aggressive behavior.
  Identify causes of combative behavior.
  Practice three primary behavior reduction techniques.
  Gain compliance from an individual in crisis.

HHS Core Competencies
  Building Client-Worker Relationships
  Human Growth and Development
  Professional Self-care

Target Audience
Montgomery County Government Staff Only - Employees who interact with citizens on a daily basis, especially
HHS Staff, Fire and Rescue personnel, EMT’s, Police Officers, Librarians, etc.

CEUs: 6.0        Category I

Instructor(s)
Darnell Thomas, Master Level Trainer, certified through the Developmental Disabilities Administration of
Maryland

Registration: Deadline 4/3/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.

                                          -Return to Table of Contents-

                                                            47
MANAGING VICARIOUS TRAUMA FOR MENTAL HEALTH PROFESSIONALS
Class ID# 242362

Date:    March 15, 2012
Time:    9:00 a.m. – 12:00 p.m.
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
The purpose of this training is to help mental health professionals define vicarious trauma, and differentiate
between vicarious trauma and burnout. We will address the impact of vicarious trauma on clinicians who are
exposed to traumatic stress in their work with clients, as well as help clinicians recognize their own personal
reactions and signs of stress. Lastly we will review healthy coping responses, and how to activate them in order to
effectively manage vicarious trauma.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Understand the emotional and physiological impact of repeated exposure to trauma.
  Differentiate between vicarious trauma and simple burnout.
  Recognize their own distress, and apply effective and personally meaningful coping strategies.

HHS Core Competencies
  Clinical
  Professional Self-care

Target Audience
Mental Health Professionals

CEUs: 3.0       Category I

Instructor(s)
Mary Witteried LCPC, Therapist; Debra Dew Vaughn LCSW-C, Therapist, Behavioral Health and Crisis Services,
Montgomery County Department of Health and Human Services

Registration: Deadline – 3/7/2012
  MCG Employees: Ctrl+ Click Link for On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                         -Return to Table of Contents-

                                                        48
MONTGOMERY COUNTY’S POSITIVE YOUTH DEVELOPMENT INITIATIVE (PYDI)
CLASS ID# 242701

Date: April 18, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
This Positive Youth Development Initiative Strategy (PYD) training will provide all HHS personnel along will
community partners, with a general understanding of all the available resources to address gang issues in the
County from the three prong approach of Prevention, Intervention, and Suppression. This course will also include
strategies for addressing gang issues in the County.

Format: Panel presentation that may include PowerPoint and videos

Learning Objectives
At the conclusion of this course, participants will:
  Be aware of gang prevention, intervention, and suppression resources throughout the County.
  Recognize the current trends in gang activity in the County.
  Understand the roles of County agencies in addressing gang issues.

HHS Core Competencies
  Accessing Resources
  Cultural Competency
  Expertise in Federal, State and Local Programs
  Integrating Services
  Professional Self-Care

Target Audience
All HHS staff and Community Partners, especially those that serve or work with high risk or gang-involved youth

CEUs: 3.0      Category I

Instructor(s)
Luis Cardona, Youth Violence Prevention Coordinator, Department of Health and Human Services; Wayne Ferrell,
Field Security Coordinator for Down County Cluster, Montgomery County Public Schools; Sgt. Rob Musser,
Supervisor of Southern Gang Unit, Montgomery County Police Department; Kathy Knight, Chief of Gang
Prosecution, Montgomery County State’s Attorney’s Office

Registration: Deadline 4/11/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-

                                                        49
NUTS AND BOLTS OF HHS: SPECIAL NEEDS HOUSING SERVICES
CLASS ID# 242761

Date: June 6, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
This training will provide an update on the various shelters, housing, and supportive services that comprise the
Montgomery County SNH

Format: PowerPoint presentation, case scenarios, and class discussion

Learning Objectives
At the conclusion of this course, participants will be able to
     Understand the mission of the Service Area.
     List and gain knowledge regarding the various shelters and housing programs.
     Describe examples of the different types of services available with shelter and housing programs.
     Understand the eligibility criteria for OHEP and Rental Assistance Programs.

HHS Core Competencies
    Accessing Resources
    Building Client-Worker Relationships
    Clinical
    Cultural Competency
    Expertise in Federal, State and Local Programs
    Integrating Services
    Interviewing, Assessment and Documentation

Target Audience
DHHS staff and community partners who utilize SNH system

CEUs: 3.0       Category I

Instructor(s)
Nadim Khan, Chief, Special Needs Housing; Sara Black, Administrator, Housing Stabilization Programs; Kim Ball,
Administrator, Homeless Services, Montgomery County Department of Health and Human Services

Registration: Deadline 5/29/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-


                                                        50
PRESCRIPTION DRUG ADDICTION: EFFECTS ON OUR CLIENT POPULATION
Class ID# 242801

Date: January 24, 2012
Time: 2:00 p.m. – 4:00 p.m.
Location: Executive Office Building (EOB), Lobby Level Auditorium, 101 Monroe St., Rockville, MD

Overview
This training provides an understanding of the motivation for using prescription drugs, and what can help change
behavior.

Learning Objectives
During this course participants will:
  Understand the motivation for using prescription drugs.
  Know what can help change behavior.
  Recognize the most commonly used prescription drugs.
  Identify the effect on the body and the brain.
  Understand how and why some people become addicted.
  List the treatments for prescription drug users.

HHS Core Competencies
  Accessing Resources
  Clinical
  Integrating Services
  Social Foundations Clinical

Target Audience
All child welfare services or DHHS employees that work with clients affected by drug addiction

CEUs: 2.0      Category I

Instructor(s)
Nora D. Volkow, M.D. Director of the National Institute on Drug Abuse (NIDA) at the National Institutes of Health

Registration: Deadline 1/16/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                        -Return to Table of Contents-


                                                        51
POVERTY IN MONTGOMERY COUNTY: UNDERSTANDING AND ADDRESSING THE
SITUATION
CLASS ID# 242731

Date: March 14, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview

Format: Film, group discussion, presentation; “live” tour of the Healthy Montgomery Website

Learning Objectives
At the conclusion of this course, participants will be able to:
  Provide a current macro-view of poverty in Montgomery County.
  Identify where one’s clients and services fit into this larger picture.
  Raise awareness of the varied circumstances that are affecting clients in poverty.
  Raise awareness of Self-Sufficiency needs in Montgomery County, and how public funded resources make a
     difference in bridging the gap between SS and poverty.
  Develop a better understanding of the relationship of the social determinants of poverty to
     medical/behavioral health.
  Utilize the Healthy Montgomery Website as a source of information and assistance in providing resources for
     customers.
  Allow individual participants to determine how they can apply this information to their practice.
  Expand individual participant’s awareness of the importance of their role in HHS in poverty reduction.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Expertise in Federal, State and Local Programs
  Integrating Services
  Social Foundations

Target Audience

CEUs: 3.0      Category I

Instructor(s)
Ruth Martin, MPH, MBA, Senior Health Planner, Public Health Services; and Sharon R. Strauss, M.S.Ed., Program
Manager, Community Action Agency, Community Affairs Office, Montgomery County Department of Health and
Human Services

Registration: Deadline 4/6/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                        -Return to Table of Contents-

                                                      52
PSYCHOLOGICAL FIRST AID FOR HEALTH AND HUMAN SERVICES STAFF
Class ID# 242532

Date:    May 3, 2012
Time:    9:00 a.m. – 4:00 p.m. (1 hour lunch on your own)
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
Johns Hopkins Preparedness and Emergency Response Learning Center Psychological First Aid workshop is a six-
hour, interactive, face-to-face training that provides public health professionals without former mental health
education with the concepts and skills associated with PFA. Utilizing the RAPID model (Reflective Listening,
Assessment, Prioritization, Intervention, and Disposition), this specialized training provides health professionals
who may be asked, or might volunteer, to respond in times of emergency with perspective on injuries and trauma
that are beyond those that are physical in nature.

Learning Objectives
At the conclusion of this course, participants will be able to:
  Listen reflectively.
  Recognize benign, non‐incapacitating psychological/behavioral reactions.
  Recognize more severe, potentially incapacitating, reactions.
  Mitigate acute distress, as appropriate.
  Recognize when to facilitate access to further mental health support.
  Practice self‐care.

HHS Core Competencies
  Building Client-Worker Relationships
  Human Growth and Development
  Interviewing, Assessment and Documentation
  Professional Self-Care

Target Audience
Human service professionals without former mental health education

CEUs: 6.0       Category I – Does NOT meet requirements for NBCC units

Instructor(s)
George S. Everly, PhD, Associate Professor of Psychiatry and Behavioral Sciences, Johns Hopkins School of
Medicine, Associate, Public Health Preparedness Programs, Johns Hopkins Bloomberg School of Public Health

Registration: Deadline - 4/26/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                        -Return to Table of Contents-

                                                        53
PUBLIC HEALTH EMERGENCY AWARENESS TRAINING FOR NON-PUBLIC HEALTH STAFF
– HHS ONLY
Overview
The purpose of this training is to provide an overview of Public Health Emergency Preparedness. This course will
cover personal preparedness, definition of a public health threat, an introduction to the National Incidents
Management System (NIMS), and Dispensing/Vaccine Clinic set up.

Format: Presentation, case scenarios, video

Everyone is strongly urged to attend: Anyone on the HHS staff may be called on to assist in a Public Health
Emergency. This program will help prepare you for a role you may be asked to take.

Dates, Times and Locations
Please register for only one session:
 Class # 242591    Feb. 2, 2012     1:00 p.m. – 4:00 p.m.    Executive Office Building (EOB); Lobby Level
                                                             Auditorium, 101 Monroe Street, Rockville, MD

 Class # 242592    March 8, 2012    9:00 a.m. – 12:00 p.m.   Up County Regional Service Center, Suite 1100,
                                                             Room #2, 12900 Middlebrook Rd., Germantown, MD

 Class # 242593    April 11, 2012   9:00 a.m. – 12:00 p.m.   200 Dennis Ave., Conf. Rm. C, Silver Spring, MD

 Class # 242594    May 2, 2012      9:00 a.m. – 12:00 p.m.   Executive Office Building (EOB); Lobby Level
                                                             Auditorium, 101 Monroe Street, Rockville, MD

Learning Objectives
At the conclusion of this course, participants will be able to:
  Make a plan for personal preparedness.
  Understand the basics of the National Incident Management System.
  Identify roles s/he might fill in the case of a Public Health emergency.
  Understand the role of Public Health in the community.
  Define a public health threat.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Cultural Competency
  Integrating Services

Target Audience
Social Workers, Therapists and other DHHS staff and partners NOT currently working in Public Health

CEUs: 3.0       Category I

Instructor(s)
Public Health Emergency Preparedness and Response Staff of Montgomery County Department of Health and Human
Services

Registration: Deadline - 8 days prior to class date
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.
                                          -Return to Table of Contents-
                                                       54
STALKING AND INTIMATE PARTNER VIOLENCE
Class ID# 242641

Date: April 12, 2012
Time: 9:00 a.m. – 12:00 p.m.
Location Executive Office Building (EOB); Lobby Level Auditorium, 101 Monroe Street, Rockville, MD

Overview
This training will address the crime of stalking, including stalking behaviors, prevalence and offender’s potential to
engage in violent, and/or lethal behavior. The discussion will also include how stalkers use technology such as
computers, cameras, and global positioning systems to stalk. Preventive measures, safety tips, and documentation
will also be addressed.

Format: Presentation, discussion and experiential exercises

Learning Objectives
Participants will learn to:
  Understand the impact of stalking on victims.
  Identify ways to explore enhancing victim safety.
  Understand new ideas and tools used by responders when working with stalking victims.
  Utilize threat assessment and safety planning tools when responding to victim of stalking.

HHS Core Competencies
  Building Client-Worker Relationships
  Clinical
  Assessing Resources

Target Audience
HHS Professional Staff and Community Partners who work directly with clients.

CEUs: 3.0       Category I

Instructor(s)
Stalking Resource Center (A program of The National Center for Victims of Crime)

Registration: Deadline 4/5/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                       -Return to Table of Contents-

                                                         55
TECHNIQUES FOR HEALING FROM STRESS AND ENERGY BLOWOUT FOR HUMAN
SERVICES PROFESSIONALS
CLASS ID# 242811

Date: March 23, 2012
Time: 3:00 p.m. – 4:30 p.m.
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
Those who work in human services experience stress on a number of levels – assisting individuals experiencing
crisis, as well as handling the day to day stress of the job. There are many “tools” available to help individuals
deal with this stress and maintain needed focus. During this class, the trainer will demonstrate a sampling of
simple, gentle and powerful qigong and meditation techniques helpful in managing the stresses of working in
human services and helping professions. The object is to help professionals learn useful self-care skills.

Format: Presentation of information, demonstration, exercises

Learning Objectives
At the conclusion of this course, participants will be able to:
  Utilize beginning breathing, focus, relaxation and movement exercises.
  Apply concepts to achieve the benefits of mental clarity, calmness and focus.
  Understand the long term benefits of regular practice for professional and personal functioning.

HHS Core Competencies
  Professional Self-Care

Target Audience
HHS Staff and Community Partners

CEUs: 1.5       Category II

Instructor(s)
Keith Hall, Director, Teacher, Jade Garden and Inner Tranquility. Has taught Tai Chi, Qigong, Tantra, meditation,
and other body / mind modalities for over 30 years & is a senior student of Prof. Yung-ko Chou, with permission to
teach.

Registration: Deadline 3/15/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-


                                                         56
WELLNESS RECOVERY ACTION PLANNING - WRAP®: AN ORIENTATION
CLASS ID# 242621

Date: March 30, 2012
Time: 10:00 a.m. – 2:00 p.m. (30 minute lunch)
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
WRAP® is an evidenced-based program recognized by SAMHSA. Though it is primarily a tool for helping those with
mental health issues, it may be used for substance abuse or any issue a person is experiencing. This workshop
explores the basics of WRAP® with an introduction to the program, information on the evidence, the program’s
Values & Ethics, training requirements, the importance of the peer perspective, and implementation.

Format: Lecture and Q & A

Learning Objectives
At the conclusion of this course, participants will be able to:
 Learn the basics of WRAP®, including the Values and Ethics.
 Learn how WRAP® can be used for treatment and improved Wellness.
 Understand the training requirements.
 Explore program implementation.
 Understand the relevance for personal use.


HHS Core Competencies
  Accessing Resources
  Building Relationships with Clients
  Cultural Competency
  Integrating Services
  Professional Self-Care & Safety

Target Audience
Mental Health Professionals, Health and Human Services Staff, Community Partners and Peer Support Professionals

CEUs: 3.5      Category I

Instructor(s)
Denise Camp, ALWF, CPSST, WRAP® Outreach Project Coordinator, On Our Own of Maryland; Daphne Klein,
ALWF, Executive Director, On Our Own of Prince Georges; and Kim Renee Allen, Mental Health Core Service
Agency, Office of Community Affairs, Montgomery County DHHS


Registration: Deadline 3/21/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                         -Return to Table of Contents-


                                                      57
WORKING EFFECTIVELY WITH INTERPRETERS: COLLABORATION FOR BETTER
COMMUNICATION
CLASS ID# 242771

Date: June 12, 2012
Time: 9:00 a.m. – 1:00 p.m.
Location: Up County Regional Service Center, Suite 1100, Room #2, 12900 Middlebrook Rd., Germantown, MD

Overview
The demographics of Montgomery County are changing – a trend expected to continue. Currently, 14.5% of our
residents are Limited English Speakers. Although HHS has access to interpreter resources when working with LEP
customers, there may be instances when communication is not as clear and seamless as it should be. The best
communication outcomes are those where the worker understands the role of the interpreter, and can guide that
individual to interpret appropriately, to address cultural barriers, and maintain a neutral presence. This course,
designed for all staff who work with clients with limited English Proficiency, will address these skills, and provide
you the opportunity to address other challenges you may have encountered.

Learning Objectives
At the conclusion of this course, participants will be able to
  Work with trained and untrained interpreters.
  Follow legal requirements in community interpreting, and basic interpreter ethics.
  Understand liability and risk management.
  Position the interpreter appropriately.
  Understand that speaking to the client or customer (not the interpreter) is vital.
  Guide the interpreter to interpret everything.
  Use interpreters to address cultural barriers.

HHS Core Competencies
  Accessing Resources
  Building Client-Worker Relationships
  Cultural Competency
  Interviewing, Assessment and Documentation

Target Audience
All staff who work with Non-bilingual HHS Staff who work with clients with limited English Proficiency

CEUs: 4.0       Category I

Instructor
Marjory Bancroft, MA, Director, Cross-Cultural Communications, LLC

Registration: Deadline 6/3/2012
  MCG Employees: Ctrl+ Click Link On-line Registration
  Contractors and Community Partners: Call 240-777-5122. First time registrants, please complete the form
   at the back of the Catalog.




                                          -Return to Table of Contents-

                                                         58
                                    CONTRACTORS AND COMMUNITY PARTNERS ONLY
                                               REQUEST TO CREATE TRAINING RECORD
                                                        Center for Continuous Learning

Before you can register for CCL classes, we need to create a Training Record for you in our Training System. Please complete
the entire form. Missing information may delay your registration.


#1 Have you registered for a CCL class before?
    YES - Do NOT submit this form. Call the Automated Training Line, 240-777-5122 to register for classes.
    NO - Complete the information below to create your Training Record and register for initial classes.
#2 Provide information to create your Training Record (Please PRINT CLEARLY).
   Name:

   Social Security #:
   Uncomfortable faxing your SSN;, contact the Training Team at 240-777-5116



   Direct Phone #:                                                                          Fax #:

    Number must go directly to you or your voicemail. No extensions.                        Must have this to send automated confirmations.


   Your Organization: Check one of the options below or fill in under “Other”
    City of Gaithersburg                   Montgomery College                             Private Practice/Other:
    City of Rockville                      MCDPP
    HOC                                    MCPS

   Business Email Address:



#3 Register for Classes
   Title:                                                                      Class ID#:                           Date:

   Title:                                                                      Class ID#:                           Date:

   Title:                                                                      Class ID#:                           Date:


#4 Submit Form.
               Email: Michaela.Johnson@MontgomeryCountyMD.gov                              ? Questions Only: 240-777-5046.
               Fax: Training Team, Office of Human Resources, 240-777-5128.

Special Accommodations: OHR will make every effort to provide accessibility to training opportunities for individuals with
disabilities. To request accommodations, please call 240-777-5046 at least two weeks prior to the class starting date.

                               SPONSORED BY MONTGOMERY COUNTY OFFICE OF HUMAN RESOURCES AND
                                          DEPARTMENT OF HEALTH AND HUMAN SERVICES


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