Medical Director 2 - Importing/Replacing WorkCover Encryption by HC12080805330

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									                      Electronic Workcover Medical Certificate



       Replacing or importing the SA WorkCover encryption
             certificate for use with Medical Director
If you use the South Australian WorkCover Medical Certificate (eWMC) with the email option,
you need to replace your current WorkCover encryption certificate before it expires on 19
March 2011. The instructions presented in this document are intended to provide assistance
when importing the SA WorkCover certificate for the first time or updating an expired
certificate.

A new SA WorkCover certificate was issued in early 2011 and will expire on 13 Jan 2016. This
new certificate is distributed with full Medical Director CDROM releases from March 2011 and
can also be downloaded from http://www.certificates-
australia.com.au/general/cert_search_health.shtml.

Enter the following email address: “epmcdelivery@workcover.com” in the email field and
select “13 Jan 2011 to 13 Jan 2016 (Site policy; Encryption Certificate)” from the list of
available certificates.

Why do I have to do this?
Expiry and replacement of encryption certificates is a standard behaviour to protect the
integrity of the systems that ensure the secure exchange of data. The current encryption
certificate (PKI certificate) will expire on 19 March 2011.

While WorkCover will continue to accept the eWMC from medical providers using the expired
certificate for a period of three months, it is important that you update the certificate as soon as
practicable to ensure that you continue to receive the incentive fee payments.

Do I have to upgrade to the latest version of Medical Director?

MD2 Users - Versions of Medical Director prior to v2.91 used PKI v1 which will no longer be
supported by SA WorkCover from 1 September 2009. This means that you must upgrade your
installation of Medical Director 2 if you are using a version prior to v2.91. It is highly
recommended that you upgrade to the latest version of Medical Director 2 which uses PKI
version 2 (the current and preferred version of PKI and inline with all other HCN products).

MD3 Users - The SA WorkCover eWMC was originally implemented in Medical Director 3
using PKI v2. While it is not necessary to upgrade MD3 in order to use eWMC with the new
certificate, HCN recommends that all Medical Director users upgrade to the very latest version
of the Medical Director application they are using.

Upgrading Medical Director will not automatically update or replace your current WorkCover
certificate. You will still need to follow the instructions below.

How long will it take me to replace the certificate?
The process to replace the encryption certificate is straight forward and takes about 2 minutes
and can be done whether or not Medical Director is running and in use.

What do I need?
You need:
  These instructions.
  The latest PKI certificate (either downloaded from the HCN web site or a full release
    Medical Director CDROM (March 2011 or later).
  Access to your network server where MD is installed. Note: encryption certificates are
    normally managed on just one computer (the server) on your network. If each doctor’s
    computer has a fully self contained installation of Medical Director then there will be a MD




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Electronic WorkCover Medical Certificate
Steps to replace the WorkCover encryption certificate in Medical Director

     Certificate Management icon on each one, and this needs to be done on each such
     computer.

Who do I contact for support?
Please contact the Medical Director Help Desk (1300 788 802) rather than WorkCover if you
need assistance.


Step 1
MD2 users - If your version of Medical Director is 2.91 or less then upgrade Medical Director
by running the installation program provided on the latest MD2 CDROM. If you do not wish to
upgrade (because your installation is later than v2.91) then you will still need to obtain the new
certificate (which will be referred to in the following steps). This can be downloaded from the
HCN web site (as detailed above) or accessed from the MD2 CDROM (only on full releases
post April 2009).
MD3 users - The PKI certificate is included with the MD3 installation routine and will be copied
to your computer by performing the standard installation process via the MD3 CDROM (only on
full releases from March 2011). However, the certificate can also be downloaded from the
Certificates Australia web site (as detailed above). Simply download to a location you select.
Remember this location as it will be required in the following steps.



Step 2
Navigate to the Windows Control Panel and double click the PKI Certificate
Manager icon. The windows Control Panel can be accessed via the Windows
Start Menu.
If you do not have this icon in your Windows Control Panel you have most likely
not properly upgraded Medical Director (step 1 above). This means that you may have an older
version of Medical Director installed which does not use PKIv2. You will need to complete the
upgrade process by performing step 1 above.
If this is the first time you have run the PKI Certificate Manager, you will most likely be
presented with the following window (step 3).




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Electronic WorkCover Medical Certificate
Steps to replace the WorkCover encryption certificate in Medical Director


Step 3
Encryption Certificates are kept in a store. Stores can be shared on the network or setup
individually. Please check with your systems administrator if you are not sure where your store
is kept. If you are not presented with the following window then proceed to step 4.
If you wish to create a new store then simply select the “Create a New Store” option (by
clicking the appropriate radio button and then click the “Next” button.
You will be asked to specify a path to the new store, as well as a password. Once you have
created the store, proceed to step 4.




If you know where your store is but this is the first time you have run the PKI Certificate
Manager on this computer then simply select “Use an Existing Store” and click the “Next”
button. You will be prompted for the path and password.

Proceed to step 4.




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Electronic WorkCover Medical Certificate
Steps to replace the WorkCover encryption certificate in Medical Director


Step 4
Once a store is selected you will be presented with the following window.




Click the “Other People” tab (second from the left at top). A list of all certificates relating to
other people will be displayed for the selected store. If you are importing the SAWC certificate
for the first time (i.e. you are not replacing an old certificate), skip this step and proceed to Step
5.

Before you can import the new certificate (step 5), you need to delete the current SAWC
certificate from the store. This is an important and required step.

Highlight the certificate (“Workers Rehab and Comp Corp of SA”) by clicking it once. Click
“Tools” (on the right) and then click “Remove”. You will be prompted for the store password.


Step 5
After you have removed the old certificate (step 4 above) you can now import the new
certificate.

Click the “Import” option in the menu at right. You will be prompted for the store password. This
is the password you supplied when creating the store (step 3). Check with your systems
administrator if you are using an existing store and do not know the password.




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Electronic WorkCover Medical Certificate
Steps to replace the WorkCover encryption certificate in Medical Director


Step 6
You will now be prompted for full path to the actual certificate file that you will be importing.

MD2 users - If you downloaded the certificate then you will have remembered the location
from Step 1. If you are going to import the certificate from a MD2 CDROM then it can be found
at:

“[CDROM Drive]\3rdParty\SAWC\Workers_Rehab_and_Comp_Corp_of_SA_Encrypt.cer”

MD3 users - If you downloaded the certificate then you will have remembered the location
from Step 1. If you are going to import the certificate from a newly updated installation of MD3
then the certificate has been copied to your computer and can be found at:

“[Drive]:\Program Files\Health Communication Network\Medical Director\
Workers_Rehab_and_Comp_Corp_of_SA_Encrypt.cer”


Either type in the path to the certificate file or click the browse button “...” and navigate to the
file, select it and click the “Open” button.

With the correct path and filename specified, click the “Next” button.


Step 7
You should now see a window similar to that pictured below:




Select the certificate entry (Workers Rehab and Comp Corp of SA :4296228739) and click the
“Finish” button.




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Electronic WorkCover Medical Certificate
Steps to replace the WorkCover encryption certificate in Medical Director

You should now see the certificate listed in your data store. Check that the expiry date on
this certificate is correct (13/01/2016). If not, go to step 4. You can close the certificate
manager by clicking the cross in the top right corner.




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