Lancashire LINk June Newsletter
Lancashire LINk salutes Care Staff ............................................... 2
Care Worker of the Year................................................................ 5
Care Worker Commendations ....................................................... 7
Care Agency Awards................................................................... 10
Staff member profile .................................................................... 13
Out and About with the LINk CENTRAL ...................................... 14
Out and About with the LINk EAST ............................................. 16
Out and About with the LINk NORTH .......................................... 18
Increase in hospital car parking charges ..................................... 20
Response to Helen’s article ......................................................... 23
Blue Badge Barriers .................................................................... 24
Stroke survivors ‘denied recovery’ says new briefing .................. 26
Appeal for equipment for Lithuanian project ................................ 28
Funding cuts hit children’s services ............................................. 29
Support on discharge from hospital ............................................. 30
Work starts on £1.3m cancer centre refurbishment ..................... 32
Tired of asthma getting in the way of your sleep?........................ 34
Carers unaware of support available to them .............................. 36
Local Volunteer to raise awareness of asthma in Lancashire ...... 37
Respite support for carers ........................................................... 38
Stay safe in the sun ..................................................................... 39
Mass lobby on social care cuts to funding ................................... 41
Volunteering Lancashire Annual Conference .............................. 42
Social Care Reform Bill delayed .................................................. 43
East Lancashire Hospital NHS Trust’s bid to become an NHS
Foundation Trust ......................................................................... 44
Are you happy with your medication? .......................................... 45
Hollyoaks and T4 stars call on East Lancashire young people to
enter anti-tobacco short film competition ..................................... 46
Been coughing for three weeks? ................................................. 48
Young people shun celebrities and prefer to get health advice from
parents ........................................................................................ 50
Parents in Preston demand action against cigarette packaging... 51
Expert Patients Programmes Summer 2012 ............................... 52
NICE recruiting ............................................................................ 53
Carers Week ............................................................................... 55
Lancashire LINk salutes Care Staff
Everyone’s a winner! That was the message from the Lancashire
LINk Care Worker and Care Agency of the Year presentation,
when care staff and care agencies received accolades for going
the extra mile and providing care that is second to none.
BBC North West Tonight health and business correspondent Laura
Yates presented awards to the unsung heroes and heroines of the
care profession who were rewarded for their care and compassion
at a special ceremony at Woodlands Conference Centre, Chorley,
attended by care staff, care agency managers and service users.
Welcoming people to the event, Linda Healey, acting manager of
the LINk, said care work had received a lot of negative press. But
nominations for the LINk Care Worker and Care Agency of the
Year, showed the positive side to care - with grateful service users
and their family members providing powerful tributes to individual
care workers and care agencies who had made a difference.
Pauline MacDonald, a carer for Skelmersdale-based Stocks Home
Care, was presented with the Care Worker of the Year award after
impressing judges with her caring qualities that put her at the top of
the champions’ league for caring.
She received a plaque and a meal for two at the Villa Restaurant,
Wrea Green, as her prize.
Runner up was Simon Green, from D.H. Homecare, Preston, who
also received a plaque. Certificates of commendation were
awarded to Mandy Young, of Housing 21 Care Agency, Preston;
Mark Morville, of Heather Lea Homecare, Nelson; Jacqueline
Green, of Crossroads Care, Chorley; Sharon Gerrard, of
Hazelwood Homecare, Rossendale; Kalie McFadden, of Astra
Care, Nelson; Susan Lant, of Housing 21, Preston; Jackie Linley,
of Creative Support, Morecambe; Susan Lambert and Deborah
Barton, who are employed as personal care workers under the
direct payments scheme, and June Shaw of Premier Home Care.
In the Care Agency category, Housing 21, based in South Ribble,
received the Care Agency of the Year plaque, and Crossroads
Care, Ribble Valley, was presented with the runner’s up plaque.
Certificates of commendation were presented to Hazelwood
Homecare, Rossendale; J.W. Homecare, Kirkby; All About Us care
services, Poulton-le-Fylde; and Sunnyfield Care Services,
During the ceremony, Alan Martin – a former carer, chair of the
Fylde Over 50’s Forum and a member of the Care Worker and
Care Agency of the Year judging panel, said all those who
received awards were worthy winners.
He described how judging the awards had been a difficult but
extremely enjoyable task – the nominations were of such a high
standard that the panel had decided to award certificates of
commendation in recognition of those who provided exceptional
LINk community engagement officer Angela Norris gave a
presentation outlining the background to the awards. These arose
from the LINk report, Who is Looking After Uncle Albert?, which
was written following research into people’s experiences of home
care services. In the report, people highlighted some concerns
they had about their care services, but many service users also
described positive experiences of care, highlighting how individual
care workers and care agencies had gone out of their way to
provide care that was second to none
Arising from the report, the LINk decided to launch the Care
Worker and Care Agency of the Year award to celebrate and share
Angela described how judging the nominations had been a
humbling and moving experience, with service users and family
carers providing powerful and heartfelt accounts of how individual
care workers and care agencies had made a significant difference
to their lives.
Individuals movingly described how care workers had gone out of
their way to make them feel special and valued. Family members
described how having good care workers meant they could relax,
knowing their loved ones were in capable hands
Care agencies were singled out for providing a friendly, reliable
service that included good communication between agency staff
and service users and being able to respond quickly and flexibly to
changes in people’s care needs. This included agencies going out
of their way, out of office hours, to support clients, for example by
providing care cover to allow a couple to celebrate their golden
After the formal presentations, care staff and service users enjoyed
well-deserved tea and cakes and mingled with LINk Board
members, staff and guests.
Care Worker of the Year
Worthy winner of the LINk Care Worker of the Year, Pauline
Macdonald, has worked for Stocks Home Care Services in
Skelmersdale for ten years and has built a close relationship with
each of her clients who, she treats as members of her family.
Pauline, who has had a lifetime of caring for other people, says
she finds fulfilment in her role and strives to give people the same
level of care she would expect to receive herself.
And Pauline’s clients paid glowing tribute to her care and
compassion and natural ability to make people feel they are
Grateful service user Mrs Lillian Hurst, has been receiving care
from Pauline since 2003. She described how the modest care
worker takes her to the shops and garden centre in her own time -
a gesture that has really enhanced the quality of her life.
She said: ‘Pauline deserves the award for all the extra care she
gives me out of her own time. If it were not for her, my daily
lifestyle would be non-existent. She goes out of her way to buy me
little treats from her own money, which I really appreciate, and she
comes around in her own time as well.
‘I look forward to seeing Pauline, as she is such a loving and
caring person. I wish there were more like her because everyone
needs a Pauline in their life.’
Mrs Vera Noble said: ‘Pauline comes to me with such a lovely
smile and singing, which is such a joy and makes me laugh.
Sometimes, when I’m feeling low, she really lifts my spirits.
‘Pauline will do anything I ask her, even taking me out in her own
time. She treats me as a friend and she is not put out by anything.
She treats all the people on her rota with extra special love.
‘One of the things she does is she always gives us little something
on birthdays, Christmas Day, Easter, Valentine’s Day. She makes
everyone feel that they are special, but she doesn’t realise that she
is the special one.’
Another service user wrote: ‘Pauline is a very good listener and at
times has offered me some very reassuring words of comfort. She
has also offered to take me out if my friends can’t do so. This is
very important to me because I live in a first floor flat, but I can’t
handle the stairs any more.’
Runner-up Simon Graham, who works for D.H. Homecare, in
Preston, was also praised for showing exceptional caring qualities.
Mrs M. R. Charnock wrote: ‘Simon looks after my husband who
has had a severe stroke, and nothing is too much trouble to him.
He is also brilliant at listening to our troubles and giving sound
‘Life is a lot sunnier when Simon has been to see us. I know how
much in demand and busy he is, but he still has lots of time for us
and is a very special person to us.’
Another grateful carer described how Simon had managed to build
a special bond with her daughter, who has multiple disabilities.
‘He takes such an interest in my daughter, and is always trying to
make her happy. She has come to love him and having a hug is
part of the job,’ she said.
‘Once, when I thought my daughter would lose her sight, Simon sat
with me while I cried and cried. I really feel he is quite exceptional.’
Another service user wrote: ‘Simon calls round to me every day to
make me something to eat and give me my medication.
Sometimes when I don’t feel in the mood, he will just sit and chat
to me instead of going. I have no family at all so Simon makes me
feel like I can ask him anything.’
Care Worker Commendations
The standard of nominations was so high that the LINk decided to
award Certificates of Commendation to ten care workers who
showed outstanding qualities.
Mandy Young, of Housing 21 Care Agency, South Ribble, was
nominated by Mrs P. Greenway, who was full of praise for the care
she gave to her father.
She wrote: ‘Mandy is a very special person in my father’s life and
in our lives as a family. From the very first day, she has brightened
our days up with her lovely smile and great sense of humour.
‘I would go so far as to say she is almost like a second daughter to
my father. She often visits early to sit and chat and share crumpets
and talk to Dad about the daily news. Dad loves this time with her,
as he is virtually housebound now.
‘Mandy has been an essential part of Dad’s wellbeing, giving him a
reason to get up in the mornings. She leaves every visit giving him
a little kiss on his cheeks.
‘Mandy has also given me my life back. When she is with Dad, I
can switch off from ‘dad worrying’ because Mandy is there, and
that is priceless to me and my family.’
Deborah Barton, who works as a personal assistant under direct
payments, was praised by grateful widow, Mrs Patricia McIntyre,
for offering exceptional support after her husband died.
Deborah had cared for Mr McIntyre up to his death. In the days
after his death, she slept at the home of Mrs McIntyre, calling in
after she had finished her other care duties. Although it is two
years since he died, she still visits Mrs McIntyre every day, in her
own time, to offer support and friendship.
‘She has been a lifeline to me. I don’t know what I would have
done without her,’ said Mrs McIntyre.
Susan Lambert, who works as a personal care worker, was
nominated by Mrs Diane Duckworth, whose mother suffered a
major stroke that has left her paralysed and unable to speak.
Mrs Duckworth wrote: ‘She always talks to my mum about the
things she has done outside work and my mum enjoys listening to
her. My mum has lost all of her speech and can only say ‘yes’ or
‘no’, but one day after Susan had left, my mum came out with the
word ‘Sue’ and started laughing.
‘Susan is always friendly and polite at all times and has even
offered to do my mum’s visit on New Year’s Eve when it was her
day off. She treats my mum like a human being and not as
someone who is disabled.’
Care worker Mark Morville, who works for Heather Lea Homecare
Ltd, in Nelson, was praised by service user Mr Norman Hannah,
for helping to enhance the quality of his life by creating a vegetable
He said: ‘Mark has spent time building me a small vegetable patch
and flowerbed. I can now look forward to the spring and summer,
and helping Mark to prepare the plants and vegetables. I feel so
proud seeing my garden flourish.
‘Mark is at the end of a phone call day and night. He is a much
loved and valued member of the community.’
Jacqueline Green, of Crossroads Care, Chorley, was commended
for her ability to provide vital emotional support to her clients.
Service user Catherine Hull wrote:
‘Jackie is a sympathetic listener and gives wonderful emotional
support, as well as physical care. She makes me feel ‘normal’ and
has given me back my self-respect, self-belief and sense of self-
worth. I believe she comes to me in the same manner as if she
were visiting the Queen. I am truly blessed to have her in my life.’
Kalie McFadden, of Astra Care, Nelson, was commended for
going the extra mile when supporting clients. One appreciative
service user, Amanda Brierley, described how Kalie had been a
lifeline during a sudden bereavement. She said:
‘I got a phone call saying my brother had been killed. I was so
upset I phoned Kalie and when she had finished her shift at 6pm
she came straight round to comfort me, even though she was
going for a meal at 7.15pm. Not many people would go out of their
way but Kalie does.
‘I’ve had it rough for the past year and when Kalie comes in with
her smiling face and bubbly, kind personality she makes me feel
Susan Lant, of Housing 21, was commended for ‘thinking outside
the box’ and providing a level of care over and above the bounds
of duty. Her nominator, a carer, whose 95-year-old mother has
vascular dementia, wrote:
‘She gives Mum a full body wash, creams her skin and puts drops
in her eyes, dresses Mum and gives her breakfast, chatting all the
time. Mum’s appetite is very poor and she will try various ways to
avoid eating, but Susan has the knack of tempting Mum with
something for lunch and will invariably get her to eat, even it is just
a small amount.’
Jackie Linley, of Creative Support, Morecambe, was nominated
by a client who described the sense of complete trust and
confidence she had inspired. She wrote:
‘Jackie is special because she is a gentle person who listens to me
and talks to me about everything, about her family and church, and
she takes me swimming and shopping and we go out for lunch and
to coffee mornings. I feel safe with Jackie and I know my family like
her and trust her to do her best for me.’
June Shaw, of Premier Care Services, was commended by Pat
Knight for her dedication and commitment to care work over many
years and her ability to work long hours, and in all weather. She is
frequently up at 6am and often works until late into the evening,
even though she is now 62.
Miss Delyse Applegate nominated Sharon Gerrard, of
Hazelwood Homecare, Rossendale, for her sunny disposition and
cheery smile. She wrote:
‘Sharon uplifts one’s spirits and makes a dull day into a sunny day
with her manner and cheery words, and she has a wonderful laugh
that is very infectious. Her personal care skills, shopping helper,
and cleaning and bed making are second to none.’
Care Agency Awards
Care agencies were praised by grateful service users and their
families for providing a friendly, reliable service and for going the
extra mile to make sure individuals get the care they need.
Winner of the award, Housing 21, South Ribble, were nominated
by Mrs P. Greenway, who was full of praise for the level of care
given to her father.
She wrote: ‘The office staff are professional, polite and
understanding. In particular ‘Chris’ in the office is extremely helpful
and it is a pleasure talking to him. I know that if any problems
occur, Chris will sort them out.
‘As a family we have 100% confidence in Housing 21. We feel
blessed that Dad receives such good care and that they employ
kind and caring people to make people’s lives as comfortable as
‘As I see it, Housing 21, the carers and us are a family – we all
work as a team to provide the best possible care to our relatives.
Any concerns about Dad are immediately reported to the office,
who then contact me to relay information from the carers’ visits.’
Ian and Sylvia Whiteley, who also nominated Housing 21, said:
‘They show an excellent level of support to the care workers, with
up to date training for all their staff, and a good level of flexibility to
allow for holidays while still providing an uninterrupted care
‘During staff vacations, cover is always punctual and reliable and
we often see familiar faces who know our personal circumstances.
This is a great help in gaining confidence in the staff and the work
they do, and it means that a high level service is maintained with
‘Communication between the agency and its staff seems very good
and it works in both directions. An example of this is that, due to
our circumstances, we require a longer duration at meal times –
this was relayed back to the agency and they were sufficiently
courteous and flexible to extend this time slot to fit in with our
Runner up, Crossroads Home Care, Ribble Valley, was
nominated by Mr Peter Anwyl, who described how the agency
went the extra mile to make sure he and his wife could celebrate
their golden wedding anniversary.
He wrote: ‘The whole organisation is suffused with care and
compassion, always ready to support me as much as my wife. The
readiness to go that extra mile is encapsulated in the
arrangements they made ‘out of their working hours’ for my wife to
attend our golden wedding anniversary celebration, providing a
carer throughout and accompanying her home and putting her to
bed so that I could stay on the for whole evening.’
Mr Anthony Lord, was full of praise for the support given by
Crossroads staff to his parents over the past five years, and wrote:
‘They are all well qualified, highly trained and motivated to provide
an outstanding service. They go the ‘extra mile’, they are aware of
time constraints but not clock watchers, they display a high level of
professionalism, but above all they show genuine regard for the
people they are caring for.’
Sunnyfield Services, from Morecambe, received a certificate of
commendation, after being nominated for the support given to
clients during stressful or difficult circumstances. In one instance, a
service user described how, when she needed extra support,
manager Heather Cottingham arranged for her to stay at another
house for safety reasons, at no extra cost. Another client was full
of gratitude for the support given to her after her mother died and
her father was taken ill.
Hazelwood Homecare, based in Rossendale, was commended
for providing a friendly, reliable service, making sure care plans are
updated, informing clients if care staff are going to be late, and
responding to requests for changes in service.
All About You Care Services, based in Poulton-le-Fylde, was
commended for providing a small team of friendly and reliable care
workers who are all familiar faces to their clients. Mrs Hilda Potts,
who nominated the agency in recognition of the care given to her
‘My life changed so much when I started caring for mum and the
support of the office and carers has taken a lot of the stress off me.
They are 100% supportive. They now provide a sitting service,
allowing me some time to myself which helps me immensely.’
J.W. Homecare, from Kirkby, received a certificate of
commendation for going the extra mile to support a service user
during a time of family crisis, when one of the family members was
taken ill with breast cancer. Care workers stepped into the breech
and provided valuable support to the family during a difficult time
and made sure the service user was given the right care and
support tailored to his individual needs.
Staff member profile
LINk Support Officer (Part-time)
Which area do you work in or represent?
The LINk Hub, which covers the whole of the LINk’s area
How long have you been involved with the LINk?
What brought you to the LINk?
I had previously been involved in this type of work with the PPI
What do you feel are the strengths of the LINk?
It provides a very necessary voice, particularly in the current
climate of reductions in public spending, for people who rely on
publically-funded health and social care services
Can you tell us a little bit about your career background?
I worked in social care in the voluntary and local authority sectors
for over 30 years. I have also been a patient representative, on a
voluntary basis, in connection with the provision of NHS funded
What are your hobbies and interests outside of work?
I help run a non-league football club
Can you name your favourite book, film or tv programme?
Any of the World War Two novels of the American writer Alan Furst
Can you tell us one fact about yourself that others might be
surprised to hear?
I sat next to Stelios (the boss) on an Easyjet flight many years ago
Out and About with the LINk CENTRAL
The LINk team arranged ‘enter and view’ visits at four locations in
the Central Locality including a rehabilitation ward at Royal Preston
Hospital, the Oakfield mental health unit at Chorley Hospital, one
care home and a diabetes clinic. These were conducted by LINk
volunteers who have been trained to undertake enter and view
Further ‘enter and view visits’ are being organised over the next
few months. Aysha is working with volunteers on carrying out a
Mystery Shopping exercise.
Members of the LINk in Central have been meeting to consider
responses to the Quality Accounts of their local NHS
organisations. If you would like to get involved or would like further
information, please contact Aysha at the Central Office for further
LINk staff hosted an information stand in the Charters Restaurant
at Royal Preston Hospital and carried out a similar engagement
exercise at Chorley Hospital. Issues raised by patients and visitors
included double booking and a lack of choice or long waiting times
for treatment for eczema.
Paul attended the Chorley and South Ribble Learning Disability
Meeting. There were continuing concerns about how the local
authority could successfully monitor the impact of changes to
disability living allowance and reductions to support services for
Pat met with Margaret Clarke, Adult Services Manager at
Lancashire Care NHS Foundation Trust, with a view to arranging
for the LINk information stand to travel around various Lancashire
Care sites in the future.
Aysha and Tasnim met with Laura Goodfellow, a participation
worker from The Children's Society, to discuss issues around
'looked after' children.
Pat and Aysha met with the Patient and Public Involvement Lead
and Modern Matron at Ribbleton Hospital to share information
about the work of the LINk and also to learn about service
provision at Ribbleton. They plan to return to the hospital in a few
weeks to speak with users of the service and their relatives/carers
and also to visit other Lancashire Care sites.
Paul attended the "Making It Personal" conference at Woodlands
in Chorley. This was on the theme of the personalisation agenda
and was organised by Third Sector Lancashire.
The LINk attended the meeting of the Valuing People Now Board
in Preston, where the results of a questionnaire for people with
learning disabilities in Central Lancashire were presented. Findings
in general showed that people with learning disabilities shared the
same concerns as everyone else, with the additional issue that
some NHS staff still tend to talk to the carer rather than the service
Paul gave a presentation to the Service User Group at Action for
Blind People in Preston. Members reported that there was
continuing confusion around the claims procedure for Personal
Independence Payment (PIP), where there is a first stage
approach from the claimant and a telephone process, followed by
application forms and then a wait for further assessment from an
independent medical team. Forms were sent out which were not in
a format accessible to claimants, and the appeals process was
unclear. Please contact the LINk if you have similar concerns.
The LINk also attended the Central Lancashire Learning Disability
Partnership Board’s Good Health Day at Chorley Town Hall. This
provided an opportunity for people with learning disabilities to be
updated on progress relating to the Central Lancashire Health
Paul and Pat went to the busy Turpin Green Lane Methodist
Church Hall, in Leyland. They listened as local people gave
generally positive accounts of their experiences of being cared for
by specialist teams at Preston hospital and their own GP practices.
Out and About with the LINk EAST
He reported in the last newsletter that visits to care homes in
Pendle and hospital wards across East Lancs were being
arranged. Since then the visits have taken place and LINk
members who took part have been busy preparing reports of their
findings. Once finalised, the reports will be presented to the LINk
Board, to the care homes concerned and to East Lancs Hospitals
Trust, and we will look to work with them to implement any
recommendations highlighted in the reports.
These visits are the first of a rolling programme of ‘enter and view’
visits to care homes and hospital wards and a meeting is being
held with our trained enter and view volunteers to discuss the next
If you are have information on a care home or hospital ward that
you would like to share with the LINk, please contact the team in
In May we were invited to speak to first year health and social care
students at Burnley College about Lancashire LINk, the work we
do and the volunteer opportunities with the LINk. The class of 19
students, who in the main will be entering the nursing profession,
listened to the presentation with interest and took away copies of
our newsletter together with copies of some of the reports the LINk
has produced. The tutor also found the session interesting and is
hopeful that we will be able to speak to other health and social
care students at the college.
Lancashire LINk has the opportunity to comment on NHS Trusts'
Quality Accounts. All Trusts are required to publish quality
accounts annually and are supposed to give the public information
about the quality of the services in that year. Lancashire LINk can
provide a comment which must be included in the report verbatim.
This is an important function for the LINk and a chance to give a
detailed response for the Trust to consider. LINk members met to
write responses to the Quality Accounts of the NHS Trusts in East
Every month LINk board members and volunteers from East
Lancashire meet to catch up on the progress of LINk work. To
ensure that members who aren’t able to make it to the meeting
have an opportunity to keep up to date with LINk work, the LINk
support team will now be producing brief notes of the meetings.
If you are interested in keeping up to date with the work in East
Lancashire, please contact the LINk office in Burnley by Tel: 01282
714 384 or Email: anthony@theBHA.org.uk and we will arrange for
a copy of the notes to be sent out each month.
Out and About with the LINk NORTH
The LINk Workplan was revised with members at the North
Locality meeting with the team looking ahead at priorities for the
next few months.
‘Enter and view’ visits have taken place, in various care homes
across our districts, to look specifically at falls prevention policies
and practices. This follows concerns raised by the North West
Ambulance Service relating to some care homes having a higher
incidence of emergency call-outs for falls than others. This has
been a useful exercise, which will continue over the next few
weeks. The results of these visits will be outlined in next month’s
The sub-group of the North Locality Group has finished its work
reviewing the ‘Quality Accounts’ produced by three local health
trusts: University Hospitals of Morecambe Bay NHS Trust;
Blackpool Teaching Hospitals NHS Foundation Trust and
Lancashire Care NHS Foundation Trust.
The Quality Account is an annual document that each health trust
has a duty to produce outlining both its performance in the
previous year and its targets for the current year. As part of its
responsibilities, the LINk is required to give a statement on each
Quality Account giving our view of the trust’s performance as well
as the quality and clarity of the document.
The sub-group recognised the hard work that trusts were doing but
felt that there was a mixed picture in terms of performance. There
was a tendency for trusts to avoid explaining why some targets
had not been met and not to outline their measures to rectify this.
As well as producing our brief statement, the LINk subgroup sent a
longer document outlining our suggestions for improvement to each of
the trusts. This has led to long and productive discussions with each
trust who have taken many of our suggestions on board and made
changes to their Quality Accounts. As a result, each trust is either
producing or considering a more accessible summary document, as all
of the Quality Accounts are complex and run to more than 50 pages.
Another subgroup has met to look at the changes to mental health
inpatient services and in particular the provision of dementia beds.
Colin has met with Joe Crocock, the Step 5 Service Manager for
Lancashire Care NHS Foundation Trust.
Tasnim has developed a new Action Plan for Children and Young
People. This focuses on working with the local Youth Council,
working with the ‘You’re Welcome Initiative’, targeting ‘hard to
reach’ groups and issues around children’s transition into adult
services. There will be a particular focus on the local Children and
Adolescent Mental Health Services (CAMHS).
Angela spoke at the Wyre Seniors Forum meeting, when the
theme was social care, looking at residential and home care
services. Angela presented the findings of the LINk report into
people’s experiences of home care services – Who is Looking
After Uncle Albert?
During discussion, people voiced their concerns about care
services. One issue related to a frail and confused service user
with dementia who was admitted to hospital late in the evening,
without staff from the care home to accompany her. This had
caused distress to her relatives, who felt she should have had
someone with her. People also felt that there is a general lack of
clear information on how to make a complaint. A representative
from Lancashire County Council noted the concerns, and the LINk
will also be following up these issues.
The LINk has organised an engagement event aimed at
highlighting the work of the new Clinical Commissioning Groups
(CCGs), and to give groups and organisations the chance to meet
the local health commissioners from NHS Lancashire North CCG,
covering Lancaster, Morecambe, Garstang and Carnforth. This will
take place at Moor Lane Mills, on June 20 from 12 noon till 4pm.
Changes to the Health and Social Care Bill mean that Primary
Care Trusts (PCTs) will be dissolved and Clinical Commissioning
Groups (CCGs) will take on the role of commissioning local
services. The LINk felt that it was important for groups and
organisations to be aware of these changes, what it will mean for
them and to meet members of NHS Lancashire North. Places are
limited so groups and organisations will need to book. Please see
page 15 in the Newsletter for more details.
Increase in hospital car parking charges
More than a quarter of hospital trusts have increased car parking
charges for patients and visitors.
Data from 197 hospital and mental health trusts found that while
some have decreased prices, 28% have upped charges, some by
The figures, analysed by data company, SSentif, are provided to
the NHS Information Centre by NHS Trusts.
The LINk has undertaken its own small-scale investigation into
hospital car parking in Lancashire and the wider region. We have
found huge variations in car parking charges.
At Lancashire Teaching Hospitals NHS Foundation Trust, which
covers Royal Preston Hospital and Chorley Hospital, car parking
charges were increased in January this year from £1.50 to £3.00 –
an increase of 100%.
The Trust says patients and visitors should never need to pay
more than £3. A charge of £10 is made to anyone whose car
remains on the car park for more than six hours, but this does not
apply to patients and visitors. This charge is for shoppers who use
the car park and then catch a bus to go into town shopping.
A buzzer is available on pay machines which patients and visitors
who go over the six hours can press in order to pay the £3 parking
charge. If for whatever reason there is a problem with the machine
or the buzzer and they end up having to pay the £10, the Trust will
reimburse the extra £7 on production of a receipt from the pay
machine. The Trust says information about the buzzer is clearly
displayed on the pay machines.
Free parking is provided for disabled blue badge holders.
Defending the charge increase, Miles Timperley, Director of
Facilities and Services at the Lancashire Teaching Hospitals NHS
Foundation Trust said: This is the first increase in visitor charges
‘Parking for registered disabled drivers will remain free of charge.
Patients who require regular or long-term care, including cancer,
kidney dialysis, critical care patients, and parents of neo-natal
patients, will also be exempt from car parking charges.’
Added Mr Timperley: ‘We believe the car parks should be self-
financing, and be operated and maintained without subsidy from
patient care budgets. The additional income the increase will
generate will be used to improve car parking facilities, such as
access for disabled drivers, and any surplus will be reinvested in
At East Lancashire Hospitals NHS Trust, from April 1 car parking
charges increased by 10p for visitors and patients who park for up
to eight hours at Royal Blackburn Hospital and Burnley General
Those parking for less than three hours will now pay £1.90 (from
£1.80). Charges for three to eight hours have increased from £2.70
to £2.80, and for eight to 24 hours from £3.30 to £3.50.
The Trust says car parking charges are set by the PFI contractor
and the last increase in charges was in 2007.
The Trust has a number of car parking spaces for the disabled. A
concessionary parking ticket is also available for those who are
frequent visitors to the hospital. To qualify for a concessionary
pass, individuals must be able to produce car parking receipts
covering three consecutive days with a minimum value of £9.90. A
60-day pass is available for those who have been visiting for eight
weeks. This entitles them to unlimited parking during the 60-day
At Blackpool Victoria Hospital, car parking charges are £1.30 for
less than two hours; £1.80 between two and three hours; £2.20 for
three to six hours; and £5.50 for six to 24 hours.
Parking charges have also been introduced at Clifton Hospital, at
60 pence for under an hour; £1.20 for between one and two hours;
£1.40 for between two and three hours; and £3.50 for between
three and 24 hours.
Free parking is available at Bispham Rehabilitation Hospital.
At the Royal Lancaster Infirmary, patients and visitors are charged
£1.20 for up to an hour, £2.10 for up to two hours; £3.60 for up to
four hours; £5.30 for up to eight hours and £6.90 for up to 24
hours. A weekly ticket is also available at a cost of £7.40. The
hospital has free designated car parking spaces for blue badge
holders and also has limited 20-minute short stay parking spaces
in front of the entrances.
At Southport and Ormskirk NHS Hospital Trust, the cost of short
term car parking increased by 10% from November 1, 2011.
Patients and visitors are entitled to free parking for the first 20
minutes. Charges are then set at £2.70 for parking lasting from 20
minutes to two hours; £3.30 for two to four hours; £4.00 for four to
eight hours and £5.00 for over eight hours.
From November, 2011, charges were also introduced for disabled
drivers using the secure car park at the same rate as non-disabled
drivers. However, the Trust says it has increased the number of
disabled bays close to hospital entrances.
A weekly pass is available at £10 and a three month pass at £30.
There are disabled parking bays for blue badge holders. Patients
can park for free if they are in receipt of income support and other
Jonathan Parry, Chief Executive at Southport and Ormskirk
Hospital Trust, said: ‘We have worked hard to freeze car park
charges for nearly three years despite increases in VAT and
operating costs. The increased charges are regrettable but
inevitable. However, a large proportion of visitors will still be paying
less than they did in the past when we used a flat rate fee of £3
regardless of length of stay.’
At Airedale NHS Foundation Trust – used by by some residents
from East Lancashire – parking charges are £2.50 for two hours;
£3.50 for two to four hours and £3.50 for up to 24 hours. A reduced
price concessionary permit is available for patients who are likely
to be in hospital for some time.
Are you a patient or a visitor who is required to use hospital car
parks on a regular basis? What do you think of car parking
charges? Tell us your views. Contact Lancashire LINk at
Response to Helen’s article
An article in last month’s LINk newsletter from former nurse Helen
Lambert about standards in nursing care has struck a chord with
another LINk member and former healthcare professional.
In the article, Helen felt that standards in nursing care had eroded
since the introduction of nursing degrees, and that as a result
patients were getting the support and care they needed around
feeding, dressing and general nursing care from healthcare
assistants, rather than qualified nurses.
In response, retired nurse, Dilys Greenhalgh wrote: ‘I totally agree
with Helen’s comments. When I was in the Public Partnership
Group (PPG) at Tayside, two former nurses and I raised this
problem with the senior lecturer of nursing at Dundee University.
‘When we became state registered the General Nursing Council
had very strict rules and we could be struck off the register if we
broke the rules (some even applied to off duty actions).
‘The GNC also visited hospitals and set standards, for example
relating to patient-nurse ratio, all paediatric wards to have trained
playleaders, who were usually nursery nurses.
‘It now appears there is no accountability and I fear will be even
less when the private sector are running the hospitals.’
Sandy Bennie, of Blackburn, also wrote to say he fully agreed with
Helen’s comments, and felt nurses did not receive enough ‘hands
on’ training and too much time was spent behind a desk.
He felt that better training would ensure the right people were
recruited and retained.
‘If more hands on training in the wards was given, some students
might find out that this career was not for them and those who did
stay would do so for the right reasons.’
Blue Badge Barriers
Do you have disabilities or do you look after someone who has
disabilities? Have you had problems in obtaining a Blue Badge
Anecdotal evidence has reached the LINk that some people have
been unable to get a Blue Badge because their GP has not
assessed them as being medically eligible.
In one case, we were told about a man who is over 80, has a heart
condition and has difficulties walking, who was assessed by his GP
as not meeting the eligibility requirements for a Blue Badge.
Lancashire County Council inform us that those wishing to apply
for a Blue Badge must fill in a form issued by the council. The
council’s eligibility criteria for applying for a Blue Badge permit
relate to severely disabled people. These include:
Those who are registered as blind
Receive the Higher Rate of the Mobility Component of
Disability Living Allowance
receive a War Pensioner's Mobility Supplement
Others who may qualify for a Blue Badge include those who have
a severe and permanent disability which means they cannot walk
or can only walk with severe difficulty, or who have a long standing
medical condition that requires them to have access to a car and to
be kept near a car at all times in case they need to be taken to
hospital quickly. In some cases, the council requests medical
evidence to support an application.
Those who do not qualify will receive a letter explaining why. The
County Council does not have an appeal procedure, but if service
users and carers feel they can offer further information to support a
declined application, they should put this in writing for the attention
of the Team Leader at the Blue Badge Service.
Have you had a request for a Blue Badge turned down? Do you
feel your case warrants specific attention? If so, the LINk would
like to hear your stories. Contact Lancashire LINk at 01772
431195, or email lancashirelink@theBHA.org.uk
Stroke survivors ‘denied recovery’ says new briefing
Stroke survivors say they are being denied the chance to make
their best recovery because of a lack of post hospital care and
poor coordination between health and social care services,
according to a new briefing published by the Stroke Association.
The charity’s briefing, Struggling to recover, is based on the
findings of a survey of over 2,200 people affected by stroke and
paints a bleak picture for many of the one million stroke survivors
across the UK.
The briefing's findings reveal that stroke survivors face many
barriers in making their best possible recovery:
38% of stroke survivors had not received an assessment of
their health and social care needs.
53% whose stroke occurred in the last three years have
received only one assessment.
Only 38% of those who received an assessment had been
given a care plan outlining the services and treatments that
would be put in place.
Assessments are the gateway to receiving health and social care
services. Without them survivors are missing out on services that
are essential to achieving their best possible recovery. The
National Stroke Strategy states that people should receive an
assessment at six weeks of leaving hospital, again at six months
and then annually.
The briefing also reveals that:
Almost a half (48%) of those receiving services said that
health and social care services did not work well together –
forcing families and carers to take on the responsibility for
One fifth (18%) reported services being withdrawn even
though their needs had stayed the same or had increased.
Jon Barrick, chief executive at the Stroke Association said: “More
people than ever are surviving a stroke and that’s a welcome
improvement. But many stroke survivors tell us that after all the
effort to save their lives they then feel abandoned when they return
home. The NHS and local authorities are failing in their
responsibilities to provide appropriate and timely support to stroke
survivors and their families; and the growing evidence of cuts for
people currently getting services is very worrying.”
The Stroke Association is calling for:
The NHS and local authorities to follow national policy and
ensure all stroke survivors have their health and social care
needs assessed and regularly reviewed in order to prevent
crisis admissions to care homes and hospitals.
Improved coordination of health and social care services so
that stroke survivors and carers can better manage their life
Better training for all those professionals working in social
care who come into contact with stroke survivors to better
understand stroke and its impact.
Are you recovering from a stroke, or is there someone in you
family who has recently been discharged from hospital after having
a stroke? The LINk would like to hear your experiences, positive or
negative, about the support you have received from health and
social care services after a stroke. Contact Lancashire LINk at
or email lancashirelink@theBHA.org.uk
Appeal for equipment for Lithuanian project
A project set up to support people in Lithuania to receive vital ‘end
of life’ care is appealing for walking aids, wheelchairs and other
Former nurse Wendy Howe, from Garstang, has been involved in
setting up the first palliative care service in the former Soviet state
with her friend Irena Danieliene, from Lithuania.
The project is now looking to start the first loan store for palliative
care in Lithuania, and is appealing for wheelchairs, walking aids,
bathing aids, commodes, ripple beds and shower chairs, and other
equipment that will make life more comfortable for patients.
This news will be welcomed by LINk members who have
expressed concern about being left with items of unwanted
equipment following the introduction of Lancashire County
Council’s community loans prescription scheme.
Under the ‘retail’ model, service users are issued with a
prescription to buy their equipment from an accredited retailer.
Under the council’s policy, items of equipment can no longer be
returned to the loan store once these are longer needed, due to
hygiene, safety and cost reasons. Instead, the council suggests
people take their goods to a charity.
An article about Lancashire County Council’s policy appeared in
the May LINk newsletter.
Wendy is a trustee of the Tiltas Trust, an organisation set up to
promote knowledge and understanding between the UK and
Lithuania. The home palliative care service has been launched as
a separate project.
If you have equipment you would like to donate, or would like
further information about the home palliative care service, contact
Wendy, on 01995 679501.
Funding cuts hit children’s services
A significant minority of charities fear closure over the coming year,
while others implement cost-cutting and other measures in the face
of a £405 million statutory funding loss, reveals a National
Children's Bureau (NCB) report.
Beyond the Cuts estimates that the 34,000 charities in England
which work primarily with children and young people will lose £405
million in statutory funding in the five years from 2011/12 to
NCB research shows children and young people's charities are
more vulnerable to these cuts, as they receive more of their
income from statutory sources and are four times less likely to
receive corporate support.
NCB consulted a number of charities and found they are taking
various actions to manage the impact of the cuts, including
reducing the number of staff they employ, and cutting back on the
range of services they offer, as well as forming groups or merging
with other charities.
Support on discharge from hospital
Age Concern Central Lancashire is piloting a scheme to support
people when they are discharged from hospital.
The Age Concern Central Lancashire Promoting Independence
Team is piloting a ‘Crisis Lite’ scheme across the Preston and
South Ribble areas for Lancashire County Council Adult and
The service offers a short intervention, for up to five days, to assist
older people to get the support they need to help them recover and
be able to cope again as quickly as possible.
Crisis Lite is designed to help people without a care package of
support, and can assist with shopping, making a snack, domestic
tasks, paying bills, collecting pensions or prescriptions and
arranging medical appointments. The service also provides
information on other services and makes referrals or signposts
individuals to other sources of help. This includes access to
transport or social activities.
Individuals using the Crisis Lite service may also be eligible for a
further four weeks support with the Enabling Service, to monitor
their progress and to enable and encourage them to regain their
In addition to this, Age Concern Central Lancashire runs a
Community Equipment scheme and can accept prescriptions for
aids and equipment, or offer private sales for many items to help
maintain independent daily living.
People supported by Crisis Lite also have access to the many
other services that Age Concern can offer.
Promoting Independence staff work closely with the medical and
social care staff at Chorley and Preston hospitals. Posters outlining
the support available on discharge from hospital are on display in
many of the wards, and information leaflets and flyers are available
in the clinics and also with the discharge team and occupational
Staff visit the discharge team at the Royal Preston Hospital each
week and the wards are visited on a regular basis. Good links have
been established with the local hospitals, and hospital staff make
referrals directly to the service.
To contact the Crisis Lite Service:Telephone: 01772 552867, or
The service is available Mon – Fri 9.00am – 4.30pm (excluding
Work starts on £1.3m cancer centre refurbishment
The £1.3m refurbishment and extension to a cancer treatment
centre for patients across north Sefton and west Lancashire is
Representatives of the two charities who gave £500,000 each
towards the cost of the work, held a ceremony at Southport and
Formby District General Hospital to mark the start of the work.
Marina Dalglish, from the Marina Dalglish Appeal, and Fred
McClenaghan, from West Lancashire Community Hospice
Association cut the first sod on the work watched by Trust
chairman Sir Ron Watson CBE, Chief Executive Jonathan Parry,
hospital staff and supporters, including Marina’s husband,
Liverpool FC manager Kenny. Southport Lions Club will also be
contributing towards the cost of the project.
“The donation by the charities is a magnificent gesture which will
be of huge benefit to patients and families who depend on the skill
and care of our staff,” said Sir Ron.
The refurbishment will see the centre, known as the medical day
unit, significantly expanded in size internally as well as having a
semi-circular lounge extension added. It will create a light, airy
treatment space for patients, some of whom require up to eight
hours of chemotherapy at a time. There will also be new consulting
rooms and a more comfortable waiting area for patients.
Demand for chemotherapy treatments has grown by up to 15% a
year since the medical day unit was last refurbished in 2005. This
has been driven by people living longer lives and a growth in new
treatments for cancer.
Sister Julie Marshall, who has day-to-day responsibility for the
medical day unit,said: ‘The charities’ donations complement more
than £50,000 raised by the many fundraising events held by
friends and families of patients, from legacies left by them and
donations given in their memory.
‘Investment in the unit also means we can continue to treat more
people locally rather than them facing long journeys to specialist
While the work is underway patients who attend clinics run by
Clatterbridge Cancer Centre staff will be seen in Ward B at
Ormskirk hospital. Everyone else will be treated in the former Ward
11a on the first floor at Southport hospital.
All patients will return to the refurbished unit when the work is
complete in November.
Tired of asthma getting in the way of your sleep?
A simple review of the way you use your inhaler could result in a
better night’s sleep.
61 per cent of asthma sufferers have reported that the condition
can affect their sleep, resulting in a change in their ability to
function at work and school. A quick visit to a local high-street
pharmacy could help the 263,000 people in the North West who
live with asthma to have a better night’s sleep.
The majority of people with asthma will use inhalers to keep their
asthma under control. However, poor inhaler technique could be
the reason behind their sleepless nights.
Stephen Gough, community pharmacy advisor for NHS Central
Lancashire: “If you have never experienced an asthma attack
yourself, it is hard to imagine what it must feel like to not be able to
breathe properly. However, attacks are avoidable if sufferers
manage their condition effectively.
“We know that some people do not use their inhalers properly,
which can trigger an attack, affect day-to-day activities and make it
difficult to sleep at night. This is where your pharmacy can help
Pharmacies offer support to asthma sufferers by reviewing how
they use their inhalers as part of a medicines use review, and
showing them how to use them properly.
Stephen continued: “You won’t need to make an appointment to
see your pharmacist and the majority have confidential consulting
“We know that 75 per cent of hospital admissions for asthma are
avoidable, and your local pharmacist is part of the team that can
help you to manage your condition.”
Pharmacy staff are working with the local NHS to help people to
use the right health service first time, as part of the Choose Well
Health leaders believe more than 51 million people a year who visit
their GP with minor illnesses and ailments could either care for
themselves or visit their local high-street pharmacy for help.
If you are ever unsure where your nearest pharmacy is, simply text
'pharmacy' to 64746. You will receive three free texts with the
details of your three closest pharmacies.
Carers unaware of support available to them
Many unpaid carers who are not given help are struggling to cope
with their responsibilities in looking after loved ones with long-term
That is according to a poll by a newly formed charity Carers Trust,
which found that six in ten of the people they questioned said
taking care of a close family member has had a negative impact on
their own career and mental health.
Two in three also stated they had not reached out to any services
available for unpaid carers before, such as counselling. A further
six in 10 of carers who had been responsible for a person's
wellbeing for five years or more had equally never contacted
services that provide support.
‘As this survey shows, many unpaid carers have never accessed
any support services to help them in their caring role. We already
know that many carers simply don't have any awareness of the
kind of help that is out there and what a huge difference it could
make to their lives,' said Anne Roberts, chief executive of Carers
Local Volunteer to raise awareness of asthma in
There’s a Speak up for Asthma volunteer near you!
Carolyn Jackson-Smith, from Burnley, has joined a nationwide
team of trained volunteers who can visit your school, organisation
or community group to talk about asthma and the work of Asthma
Asthma is widespread - 1 in 11 children and 1 in 12 adults have
asthma in the UK; there is someone affected by asthma in 1 in 5
households. Asthma can be serious and even life threatening but
in most cases it can be effectively managed. Carolyn is now
available to give talks on asthma to improve understanding and
awareness of asthma in your local community and to let you know
about the services and support provided by Asthma UK.
If you would like to book Carolyn to give a presentation on asthma
and Asthma UK please call the Community Development &
Volunteering team at Asthma UK on 020 7786 4926 or email
Respite support for carers
Network 50+ is a support service which operates through a
network of clubs in the Chorley and South Ribble area.
It provides person-centred support for any older person to engage
in their community and take part in a range of social, educational
and creative activities.
In a stimulating, supportive and friendly atmosphere, the group
offers a coffee morning with additional activities, such as
newspaper discussion groups, hand care, table games, pool, art
and armchair keep fit. This is followed by a two course home-
cooked meal with a hot drink.
In the afternoon, there is a full programme of activities, from bingo
to quizzes, street parties and entertainers, gardening and sing-a-
longs. Afternoon tea is served during the break. We are open from
9.30-3.30 Monday to Friday in a venue near you.
If you need a break and want to go out for the day you can use
your vouchers to pay for staff support for the person you are caring
for. If you just want to go out for lunch or need to go for an
appointment we can also help you. We can offer you peace of
mind and support for yourself and your loved one. As Gladys, an
ex-carer said, “it was one of the best things we ever did...”
For further information please call Carolyn on 01257-267194
Stay safe in the sun
As the temperatures start to heat up, health specialists are urging
people to stay safe in the sun and warn that even on cloudy days
you can still burn; the heat or weather doesn’t always reflect how
strong the UV level is.
According to statistics released by the British Association of
Dermatologists, 92 per cent of people say they have been
sunburnt at least once and almost a third recall burning on more
than ten occasions.
Ultraviolet light (UVA and UVB) is the main environmental cause of
most skin cancers. Sunburn (i.e. skin redness) and heavy tans are
especially harmful to your skin and significantly increase your risk
of developing skin cancer. Sunburn has particularly strong links to
melanoma, the most deadly type of skin cancer.
Kerry Crooks, NHS Central Lancashire public health associate for
cancer, said: “The incidence rate of skin cancer in Central
Lancashire has been consistently higher than the England
average. There were 960 newly diagnosed cases of skin cancer in
Central Lancashire in 2009 compared with 727 in 2008 and of
these a higher percentage were men.
“Sun exposure is the main cause of skin cancer, therefore it is
important when outdoors to protect yourself against harmful UV
rays. Always use a high factor sunscreen, at least SPF30, cover up
by wearing a long sleeved shirt, a hat and keep out of the sun
during the hottest part of the day (11am- 3pm).
“Even though it may feel cooler in this part of country, the UV rays
still cause damage to the skin and every bit of sun damage
increases your chances of developing skin cancer.”
Dr Christopher Dobson, Lancashire Teaching Hospitals NHS
Foundation Trust consultant dermatologist, said: “It is important
that people regularly examine their skin for warning signs of skin
cancer, take care in the sun and use sunscreen to reduce the risk
of disease in the first place.”
It’s important to get to know your skin and look out for any
changes. If you have any moles or patches of normal skin that
change in size, shape or colour, you should show them to your GP.
The British Association of Dermatologists has developed a free
World UV App which will allow you to check UV levels wherever
you are.To find out more visit the website: www.bad.org.uk.
Mass lobby on social care cuts to funding
More than 300 older people attended a Mass Lobby of Parliament
to campaign against cuts to social care services as part of Age
UK’s Care in Crisis Campaign.
They lobbied their MPs about social care, raising local concerns
about the quality of care, difficulty in accessing services like day
centres and carer’s respite, and increasing costs of care services.
They also asked for MPs to raise their concerns with the Prime
Minister in advance of the Government’s White Paper on social
Paul Burstow MP, Care Minister, said it was the biggest lobby he
had seen on social care since he had been in Parliament.
Nearly 100,000 people have signed Age UK’s Care in Crisis
petition, sending a clear message to Government of the public
appetite for a better care system in this country. Age UK and many
other organisations are calling for the Government to deliver urgent
The Government’s White Paper on social care was due to be
published this Spring. Age UK is calling on the Government to
bring in new legislation on social care without delay.
A campaign postcard has been launched in partnership with the
Care and Support Alliance, a coalition of more than 50
organisations working with older and disabled people, with the aim
of putting pressure on MPs to remind them just how important the
issue of social care is.
To order copies of the ‘End the Care Crisis’ postcard, or for more
information, contact Samantha Nicklin, Campaigns Manager on
020 3033 1431 or email email@example.com.
Volunteering Lancashire Annual Conference
14th June 2012
Want some top tips on funding? Want your organisation to stand
out from the crowd with social media training? Interested in hearing
the latest and benefiting from some free training by Volunteering
Are you interested in getting out there and involved in learning,
training, networking, funding, engaging, talking, listening and doing
then join us at:
Volunteering Lancashire Annual Conference
14 June 2012
From 9.30am - 3.30pm
The University of Central Lancashire
This is a free event (a no-show fee of £25 will be applied), free
parking, refreshments, lunch and training. For places or more
information contact Janette Holden at
Janette.firstname.lastname@example.org or 01282415163
Social Care Reform Bill delayed
The absence of a full Bill to reform social care in the Queen's
Speech has been met with disappointment by organisations
campaigning for a better deal on social care.
In the Queen’s Speech it was announced that the Government is to
publish a draft bill on reforming care for older people in the current
session of parliament.
Many organisations, including Age UK, have been campaigning for
urgent reform of the social care system, which they describe as
'crumbling' and had hoped that the Queen’s Speech would
announce a full bill.
The delay was greeted with disappointment. Michelle Mitchell,
Charity Director of Age UK said: 'A draft Bill on social care is some
progress but a full Bill would have been so much better. As it is,
this means no legislation for at least a year to drive the reform of
social care law and funding that we desperately need.’
East Lancashire Hospital NHS Trust’s bid to become
an NHS Foundation Trust
East Lancashire Hospital NHS Trust is bidding to become an NHS
The Department of Health is committed to all NHS hospital
services being provided by foundation trusts. NHS Foundation
Trusts are part of the NHS and their job is to carry on treating NHS
patients according to NHS quality standards and principles.
However Foundation Trusts have greater freedom from central
government control to develop services that are better at meeting
the needs of local people. They are also directly responsible to
their Members and Governors who are elected from the hospital’s
patients, staff, volunteers and the local community.
Becoming a Foundation Trust means meeting a very strict set of
requirements –these include demonstrating that taxpayers’ money
is used efficiently, and that clear plans for the future are put in
A spokesperson for NHS East Lancashire Hospitals Trust said
these priorities had been set out in a plan for the next five years,
and pointed to the advantages of becoming a Foundation Trust.
Becoming a Foundation Trust would give hospital bosses and the
wider community greater control of their own future and bring the
By becoming members, patients, the public, staff and volunteers
will have a greater say in making sure that local hospital services
meet local needs.
New financial freedoms will help make sure the trust delivers the
best possible value for money and has more freedom to invest in
There will be more long term planning ahead to meet future local
health needs and more freedom to innovate and develop services
in line with the needs and preferences of those who use them.
If you require further information, contact Nicola Tamanis,
associate director for service development and planning, on 01254
Are you happy with your medication?
Do you have any worries about your medication? Anybody who
has any concerns about the medication they are taking and would
like more information or advice can speak with a pharmacist from
Lancashire Care NHS Foundation Trust.
Details of a pharmacist covering your area can be obtained by
phoning Jane Wright on 01254 226077/226115 for the east, Sonia
Ramdour on 01772 406640 for central and Amanda Parkinson on
01253 306883 for north.
Hollyoaks and T4 stars call on East Lancashire young
people to enter anti-tobacco short film competition
Young people from East Lancashire are being given the
opportunity to enter an anti-tobacco North West film and social
TV Celebrity Will Best, host of T4, launched the competition last
week at MediaCityUK, along with Hollyoaks actress and fellow
non-smoker Jessica Forrest.
The Cut Films North West 2012 competition – run by The Deborah
Hutton Campaign and Smoke & Mirrors youth anti-tobacco project
- asks young people in schools, colleges and youth centres across
East Lancashire and the North West to research tobacco
marketing, make a two minute short film about it for their friends,
upload to the competition website and share it on their social
media. It’s their take on the issues associated with youth smoking.
Key themes include the impact of celebrity and entertainment on
young people’s smoking behaviour, as well as the current
Government consultation on plain, standardised cigarette
packaging and its impact on young people starting to smoke.
There will be a winner from each county as voted for by the
general public and an overall North West ‘Popular Choice’ and
‘Judges’ Choice’ winner. Prizes include shopping vouchers and
T4 presenter and public face of the campaign Will Best said: “It’s
about young people doing the research and telling other young
people what they have found, rather than grown ups saying to
young people smoking is bad. It encourages creativity and it’s
young people doing it for themselves, which is genuinely
Janet Walton, Head of Health Development at NHS East
Lancashire said: “This short film competition is a great idea. We
are delighted to support anything that helps young people in East
Lancashire understand the dangers of tobacco marketing.
“Young people will put across their feelings on smoking in the
media and glitzy tobacco packaging to their friends in an
innovative, engaging way. It will hopefully stop them taking up an
addiction that ultimately kills half of all long-term users.”
The competition, which is funded by Tobacco Free Futures, closes
on 20th July 2012 and voting for the films closes on 27th August
2012. The North West Awards Ceremony will take place in October
2012. Visit www.cutfilms.org/smokeandmirrors to enter and for free
T4 Youth Presenter Will Best describes the Short Film
Competition in the following ‘YouTube’ video.
You can also follow the competition on social network sites
facebook and twitter on www.facebook.com/cutfilmsproject and
Hashtags = #cutfilms #plainpacks
Visit www.cutfilms.org/smokeandmirrors to find out more.
Been coughing for three weeks?
The Lancashire and South Cumbria Cancer Network is supporting
the national NHS campaign to raise awareness of the symptoms of
lung cancer. The key message is that finding lung cancer early
makes it more treatable and encourages people who have
symptoms to go to their doctor straight away.
Lung cancer is the second most common cancer in England. There
are some 33,000 new cases every year and it kills more men and
women than any other form of cancer. It affects people of all ages
but is most common in those who are over 50. Although it is more
common in smokers, around one in eight people with lung cancer
has never smoked.
The risk of lung cancer gets worse as you get older, but finding it
early improves the chances of successful treatment. So if you have
had a cough for three weeks or more, it’s worth visiting your doctor
to be on the safe side.
You need to see a doctor straight away if you have been coughing
for the past three weeks or more. Other symptoms of lung cancer
A cough that has got worse or changes
Repeated chest infections
Coughing up blood
Feeling more tired than usual for some time
Losing weight for no obvious reason
An ache or pain in your chest or shoulder that has lasted
If you notice any of these symptoms, tell your doctor right away.
Detecting lung cancer early makes it easier to treat, so seeing your
doctor quickly may save your life. It’s probably nothing serious but
it could also be a sign of something else that needs treatment.
If you need to find your doctor’s contact details or need more
information on lung cancer visit: www.nhs.uk/lungcancer. For
more local support and guidance visit the Lancashire and South
Cumbria website: www.cancerlancashire.org.uk or
Young people shun celebrities and prefer to get health
advice from parents
Only 1 in 25 (4%) of young people get health information from a
celebrity; the vast majority (62%) get most of their health advice
and information from parents, a National Children's Bureau (NCB)
survey has revealed.
The online survey of nearly three hundred, 11 to 19 year olds,
which was carried out to canvas teenagers' views on their own
health and local health services, found just over half of children
and young people get their health advice from school/teachers
(55%), just under half get it from the Internet (47%), and nearly one
in four (24%) from friends.
Parents and carers would be the top choice to talk to about health
worries for most of the young people surveyed (75%). Over half
said friends (51%), just under half said their GP (48%), nearly one
in five said school nurse (17%), and one in fourteen said, nobody
Over a quarter (28%) of the young people surveyed said they do
not feel comfortable visiting their doctor. For that group, the top
reasons cited were: they feel embarrassed (60%), they find it hard
to explain their health problem (53%), and they feel judged (42%).
More than one in three (36%) don't always understand what the
doctor tells them, and nearly a quarter (23%) don't know how to
make an appointment.
Parents in Preston demand action against cigarette
Hundreds of parents in Preston have taken action to help protect
children from smoking by signing up to support the introduction of
plain, standardised cigarette packaging.
Parents and shoppers in Preston city centre were shown examples
of how cigarette brands lure children and young people to start
smoking by adopting glamorous packaging to make them look like
toys, perfume and gadgets.
Each parent pledged to help future generations by backing the new
Plain Packs Protect campaign which calls for plain, standardised
tobacco packaging. The campaign aims to de-normalise smoking
in society and will feed into a national three month consultation on
plain tobacco packaging which the Government is due to launch
Findings from a survey commissioned by ASH (Action on Smoking
and Health) revealed that 80 per cent of people would support
plain packaging if there was evidence that they are less attractive
Andrea Crossfield, director of Tobacco Free Futures, who are
leading the Plain Packs Protect campaign in the North West, said:
‘We believe that plain, standardised cigarette packaging will
prevent children smoking in the future.’
Expert Patients Programmes Summer 2012
The Expert Patients Programme is a free Self-management course
for adults living with any long-term health condition. It runs over 6
weeks for 2 ½ hours per week. You will learn new skills to help you
better manage your condition, build your self-confidence and have
opportunities to meet others who have shared similar experiences.
South Shore Primary Care Centre, Blackpool
Ryelands house, Lancaster
Centre for Independent Living, Blackpool
St Oswalds Parish Hall, Preesall, Over Wyre
Cleveleys Community Centre, Cleveleys
South Shore Primary Care Centre, Blackpool Fri PM
Lytham Methodist Church, Lytham Thur AM 26.7.2012
Fleetwood Library Tue PM 11.9.2012
To find out more about the programme or to book a place, please
call Jane or Janet on 0800 988 5560 or e-mail
NICE are now recruiting for a number of additional members for
the Quality Standards Advisory Committees (formerly Topic Expert
Groups - TEGs) including:
Commissioners of healthcare
Individuals with experience of working in social care
Secondary care providers (such as senior nurses and allied
health professionals or clinical directors)
Individuals with experience working within local authorities.
Social care and local authority applicants will have experience
drawn from, but not limited to, the following:
Local authorities, e.g. councillors whose experience may cut
across a variety of portfolios including housing, transport etc;
executive members of health and well-being boards or
scrutiny members of Overview and Scrutiny Committees
Social services, e.g. those involved in strategic
commissioning and/or procurement of social services and
frontline practitioners such as social workers.
Applicants will have experience of working with multi-professional
committees or working groups at a national or regional level.
Strong interpersonal skills and excellent verbal and written skills
are required. Applicants will have a good understanding of the
breadth of the health and social care system, including
mechanisms required to support continuous quality improvement,
such as guidelines and audit.
Information on the posts, including how to apply, is available on the
NICE website. Please follow this link for details:
_or_working_group.jsp. The deadline for applications to these
posts is 29 May 2012 (5pm).
NICE’s Patient and Public Involvement Programme (PPIP) are also
currently recruiting separately for standing lay members to join
these committees via the page above.
Standing chairs and members will be drawn from the NHS, health
and social care professionals, patients and carers and academia.
They do not represent their organisations but are selected for their
expertise, experience of working with multidisciplinary and lay
colleagues and understanding of evidence based healthcare.
A number of topic experts (including lay members) will also be
invited to join the standing members. All members of the TEG will
have equal status, which reflects the relevance and importance of
their different expertise and experience. Once further details are
available we will of course share this with you.
If you have any queries please contact
Carers Week 2012 will take place from June 18-24, and this year’s
theme is "In sickness and in health".
The results of a national survey looking at the impact of caring on
people’s health and wellbeing will be announced during Carers
During the survey, carers were asked how far cuts to local care
services had increased their burden of care.
They were also asked whether their GP is aware of their caring
role and whether they had been offered health checks. The survey
also included questions on how supportive employers are to carers
who combine their caring role with work.
What is a carer?
Carers provide unpaid care by looking after an ill, frail or disabled
family member, friend or partner. Carers give so much to society
yet as a consequence of caring, they experience ill health, poverty
Caring in numbers
10 per cent of the total population are carers which is nearly
six million people in the UK.
There are 1.9 million people caring for more than 20 hours
per week and 1.25 million care for more than 50 hours per
Women are more likely to be carers than men. There are 3.4
million female carers (58 per cent of carers) and nearly 2.5
million male carers (42 per cent).
Most carers (5.7 million) are aged over 18 and the peak age
for caring is 50 to 59.
More than one in five people aged 50-59 (1.5 million across
the UK) are providing some unpaid care.
There are 174,995 young people under the age of 18 who
provide care, 13,029 of these provide care for 50 hours or
more per week.
There are three million people combine work with caring
responsibilities for a disabled, ill or frail relative or friend. This
is roughly one in eight workers in the UK.
FOR FURTHER INFORMATION VISIT