Industrial Relations

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					IINDUSTRIIAL RELATIIONS
  NDUSTR AL RELAT ONS

SCOPE OF SERVIICES -- IINDUSTRIIAL RELATIIONS
SCOPE OF SERV CES NDUSTR AL RELAT ONS
   Assisting with or chairing disciplinary and grievance hearings
   Facilitating poor performance / incapacity counselling meetings
   Facilitating mutual agreement terminations and terminations arising from incompatibility
   Drafting and negotiating disciplinary and workplace codes
   Negotiating recognition / access and procedural agreements
   Negotiating wage and substantive agreements
   Assistance in preparing for / or representation in Mediation and Arbitration proceedings
    (CCMA and Bargaining Councils)
   Guiding employers through organisational restructuring exercises (retrenchments /
    redundancies mergers, acquisitions, retrenchments, redundancies, changing conditions of
    employment) and assisting with / leading the consultation / negotiation processes
   Guiding employers through strikes, go-slows, work-to-rule, lockouts, picketing and other
    industrial action
   Contract Administration & Interpretation
   Grievances
   Managing and Monitoring Union Relations
   Workplace Forums
   IR Policy Development

SOLUTIIONS
SOLUT ONS
We provide an integrated solution to day-to-day industrial relations and employee management
concerns. We ensure the transfer of essential IR skills and knowledge to supervisors,
management and employees / shop stewards. Each client's needs are evaluated individually and
appropriate interventions costed and agreed to by client. Clients have the option of using our
consultants or independently through Perrott Van Niekerk and Woodhouse Inc. for Labour Court,
CCMA litigation and legal opinions.

Industrial Relations Solutions                   Description
1. Employer Association Membership                Membership       of    registered    national
                                                    independent       employer      association,
                                                    promoting employer interests and effective
                                                    implementation of labour legislation.
2. Industrial Relations Corporate                 Comprehensive industrial relations audit
   Compliance Audit                                 focusing on compliance with labour laws
                                                    and accepted industrial relations practices.
                                                    Ensuring IR strategies are aligned with
                                                    corporate goals / business objectives.
3. Supervisory and Shop Steward IR                On-site training of key employees on
   Training                                         essential IR practices, ensuring effective
                                                    transfer of skills into the organisation.
                                                    Focusing on managing employee conduct,
                                                    performance, incapacity and grievances.
4. Bi-annual seminars on labour                   Labour law seminars conducted by in-
   developments                                     house consultants and recognised labour
                                                    attorneys on key developments in labour
                                                    laws, case law and workplace practices.
5. Industrial Relations Management                Development of customised and practical
   Manual                                           IR manual addressing significant and most
                                                    common IR interventions, from strikes and
                                                     industrial action to initiating disciplinary
                                                     action & monitoring time and attendance.
6. Employee communication - Line Ups                Implementation      of   daily   /   weekly
                                                     communication strategy ensuring corporate
                                                     goals, key business indicators, and
                                                     essential skills, knowledge and behaviours
                                                     are transferred to employees.


SUPPORT SERVIICES
SUPPORT SERV CES
In addition to the IR Solutions offered by Workplace Performance Technologies we provide a
range of ongoing onsite support services. Our services may either be retained through
membership of the employers association or on an ad hoc basis. Designated Regional Account
Managers provide support services.

1. Chairing of Disciplinary / Appeal / Dispute   
   hearings
2. Wage Negotiations                                Preparation for and facilitating of annual
                                                     wage negotiations. Strike preparation and
                                                     representation in collective dispute
                                                     proceedings.
3. Pre-hearing preparation (internal hearings,   
   conciliation and arbitrations).
   Representation at CCMA proceedings.
4. Designated regional consultant / account         Regional Account Managers providing on-
   manager                                           site and telephonic support services. Assist
                                                     in all legal and trade union disputes, and
                                                     drafting appropriate documentation.
5. Free Monthly e-newsletters & legislative         Comprehensive free monthly e-newsletter
   updates                                           covering key HR / IR issues (Skills training,
                                                     Employment Equity, IR, Labour court
                                                     awards, and emerging HR issues)
6. Telephonic support                               24/7 Telephonic support

METRIICS & MEASUREMENTS OF SUCCESS
METR CS & MEASUREMENTS OF SUCCESS
In consultation with the client, specific performance indicators are determined to ensure
that industrial relations outcomes are being achieved. Aside from meeting legislative
requirements, critical industrial relations outcomes are identified in accordance with
corporate goals and objectives.

   Litigation costs                                Reduced staffing requirements
   Dispute Settlement Fees                         Comparative salary / wage costs
   Awareness of Company rules and                  Employee grievances and disputes
    regulations, parameters for acceptable           (employee satisfaction)
    performance and conduct
   Transference of IR skills to supervisors     
   Improved employee productivity                  Limited third party intervention

IIMPLEMENTATIION & MONIITORIING
  MPLEMENTAT ON & MON TOR NG
Through regular client contact reports and status briefings, the client is in a position to
evaluate, revise and monitor the implementation of agreed industrial relations activities.

COSTIINGS
COST NGS
Initial IR Intervention

1. National Employer Association                 R350 per month plus R350 per hour
   Membership                                     consulting fee subject to negotiation
                                                 Fee telephonic and documentation support
                                                 Free access to Workinfo.com and
                                                  Caselaw.co.za (Value R120.00 pm)
2. Industrial Relations Audit                    On quotation (R35 000 - R60 000)
3. Bi-Annual seminars and training sessions      On quotation (Discounted fees for
                                                  employer association members)
4. Industrial Relations Management Manual        On quotation (R35 000)
5. Employee communication - Line Ups             On quotation (R5 000 plus R200 per
                                                  delegate)
6. Supervisory and Shop Steward IR Training      On quotation (R5 000 plus R200 per
                                                  delegate. Discounted fees for employer
                                                  association members)

Support Services
1. On-site consulting                            R350 - R650 per hour or Monthly retainer
                                                  fee
2. Telephonic and email documentation            Free (subject to Employer Association
   support                                        membership)
3. Newsletters                                   Free


Profile of Consultants

   Post Graduate Degree in Law or Human Resources
   Designated Account Managers per region
   Minimum of 10 years corporate work experience

Region                                        Account Managers
Johannesburg, East Rand, Midrand, Pretoria    Pierre Naude
                                              BCom Hons., Part-time CCMA Commissioner
                                              Travel, Metal, Motor & Mining Industry
                                              Employment Equity, Human Resources,
                                              Industrial Relations

                                              Gary Watkins
                                              BA LLB
                                              Hospitality, Retail, Services, IT, Catering, Small
                                              Business
                                              Employment Equity, Human Resources,
                                              Industrial Relations, HRIS
Free State, Ladysmith, Eastern Cape           Gouws Rhode
Western Cape
KwaZulu Natal
Eastern Cape
Mpumalanga

				
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posted:8/7/2012
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