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Royal Sonesta Hotel Boston Dear Meeting Professional: Our Meeting Planning Guide is designed to give you detailed information on our hotel facilities and services. It is our goal to assure exemplary service and enhance each and every guest’s experience. We are committed to you, the meeting professional, and demonstrate this commitment by providing all the resources needed to plan a successful conference. We look forward to working with you. Best Regards, Elsa Nobrega-Armstrong Erin Zimmerman Director of Conference Management Conference Manager 40 Edwin H. Land Blvd. Cambridge, Massachusetts 02142 Tel: (617) 806-4200 Fax: (617) 806-4084 www.sonesta.com/boston TABLE OF CONTENTS The Boston & Cambridge Experience 3 Conference Planning 5 Floor Plans 6 Room Capacities 7 Meeting Information 8 Meeting Enhancements 9 Audio Visual Services 10 Communication Services 11 Business Services 12 Training Services 13 Food and Beverage 14 Billing 15 Reservations 16 Accommodations 19 Guest Services 20 General Information 21 On-site Recreation 22 Dining at the Royal Sonesta Hotel 23 Dining outside the Royal Sonesta Hotel 26 Transportation 28 Parking 32 Directions 33 Key Personnel 35 2 THE BOSTON & CAMBRIDGE EXPERIENCE "Boston is a colorful jigsaw of neighborhoods with distinct personalities; artistic, high- tech, funky, sophisticated, old-world and all-American. How you fit those puzzle pieces together - and whether you manage them at all - will influence the picture of Boston you bring home with you." Kate Broughton Guest Informant Boston Convenience of the Royal Sonesta Standing along the Charles River, the Royal Sonesta Hotel offers sweeping Boston views, magnificent accommodations, choice dining and a luxurious health club with spa services. The hotel's ideal location places guests in the midst of the area's finest shops, museums, historic sites and restaurants. Just three miles from Logan International Airport, the Royal Sonesta is minutes from downtown Boston's financial district and the Boston Public Garden, with easy access to the historic waterfront, Faneuil Hall and the Freedom Trail. MIT and Cambridge high-tech centers are less than a mile away. The Royal Sonesta is directly across the street from one of the city's finest waterfront shopping areas, the CambridgeSide Galleria, and next door to the Museum of Science. Neighborhoods Boston and Cambridge are a blend of multifaceted neighborhoods, each with something unique to offer visitors. You might visit the North End for an intimate Italian dinner or dessert and coffee at one of the traditional bakeries. Perhaps a visit to Harvard Square with its international culture and constant level of activity includes live entertainment, shopping, and many movie theaters. Historic Back Bay is home to countless restaurants and shopping opportunities abound between the classic brownstones. Chinatown is a neighborhood alive with the colors and tastes of Asian culture. With over 70 shops, 14 restaurants, an extensive food court, and a comedy club, Faneuil Hall Marketplace has it all under one roof. Historic Beacon Hill, with its cobblestone streets and antique stores on every corner brings you on a walking journey into the past. The waterfront boasts many restaurants and a choice of several boat tours or dinner cruises on Boston Harbor. Historic Sites Boston gives history a breath of fresh air. You can walk the Freedom Trail or the Black Heritage Trail, climb Bunker Hill, and explore the walkways of our nation's first public park, the Boston Common. Visit the USS Constitution, go aboard the Boston Tea Party Ship or ride the swan boats in the Public Gardens. 3 Theater and The Arts Visitors can enjoy the symphony, Broadway shows, the opera, the ballet, a concert, or a seasonal ice show. The theater district is located just 10 minutes by car from the hotel. Information about shows available during your stay can be obtained from our concierge or on online at www.boston.com and enter Theater in the search field. Museums For those looking for an indoor activity, Boston boasts many content specific museums. The Children's Museum, Museum of Science & Omni Theater, JFK Library, and the New England Aquarium, just to name a few. The numerous art museums include the Museum of Fine Arts, Isabella Stewart Gardner Museum, MIT Technology Museum and countless galleries on fashionable Newbury Street. Shopping Convenient shopping is available at the CambridgeSide Galleria, located across the street from the hotel offering more than 120 upscale shops, 3 full-service restaurants and an extensive food court. Courtesy van service is provided to additional shopping destinations including Harvard Square, Copley Place (100 shops), Fanueil Hall Marketplace (70 shops) and Newbury Street. Sports Boston is home to many famous sports teams including the Boston Bruins (hockey), the Boston Celtics (basketball), the Boston Red Sox (baseball), the New England Revolution (soccer) and the New England Patriots (football). These teams bring the excitement of professional sports to Boston year-round. Their home fields include the Fleet Center (a ten-minute walk), Fenway Park (15 minutes by car) and Foxboro Stadium (40 minutes by car) all conveniently located by public transportation. 4 CONFERENCE PLANNING As you begin to plan your meeting, consider the variety of impressive function rooms with breathtaking views of the Charles River and Boston skyline. Our versatile meeting and banquet facilities are equipped with the latest technology and offer flexibility for groups of 5-500 guests. A personal conference service manager and innovative catering team will custom design your meeting from the overall theme to the smallest detail. Our expert staff will coordinate every aspect of your program to create a unique and successful event. • A winning combination of culinary talent and a high level of personalized service. • Over 22,000 square feet of flexible meeting space, most with river views. • Exceptional Chef and banquet staff whose philosophy is to use only fresh, local ingredients whenever possible and to design and tailor menus that best reflect the seasonal bounty of New England. • Conference rooms equipped with SafetyNet high speed Internet access, ISDN telecommunication lines and fiber optic cable for media use. • On-site state-of-the-art audiovisual provider with office equipment rental. • The hotel provides 24-hour on-site security, whose training includes first aid and CPR. The Safety and Security department also handles lost and found services. To assure you of our commitment, a pre-conference meeting can be scheduled with you, your Conference Planner, and any other department managers relevant to the success of your conference. At the conclusion of your program, we would appreciate you taking the time to complete and submit our Conference Evaluation Form. Your feedback is very important to us. 5 FLOOR PLANS 6 ROOM CAPACITIES Fun ct io n al Din n er Nam e o f Ro o m Dim en sio n s Square Feet Audit o rium Classro o m Co n feren ce U-Sh ap e Recep t io n Ban quet Dan ce EAST TOW ER University Suites Lobby Level University A 21’x19’x10' 399 40 25 20 15 50 40 N/A University BC 36'x29'x9’10” 1044 100 60 35 30 150 80 60 University B 18'x29’x9’10” 525 50 30 25 20 60 40 25 University C 18’x29'x9'10” 525 50 30 25 20 60 40 25 Charles Suites 58'x39’x10’ 2262 225 130 50 55 300 180 150 Charles A 27'x39’x10' 1053 110 60 35 30 130 80 50 Charles B 31’x39’x10' 1209 125 70 40 35 150 100 70 Second Floor Pre-Assembly 12'x55x10’ 660 N/A N/A N/A N/A 100 N/A N/A Somerset 24’x42'x9'10” 1008 80 50 35 30 125 70 50 Parkview 51’x38’x10' 1938 200 130 45 50 260 150 125 Riverfront 57’x55'x10' 3135 200 150 40 45 350 180 150 W EST TOW ER Grand Ballroom 116'x65'x14' 6000 700 330 N/A N/A 1000 500 430 Grand Ballroom A 53'x65’x14’ 2600 300 150 50 40 500 220 120 Grand Ballroom B 58'x65’x14' 3400 350 180 60 50 500 280 150 Pre-assembly 46'x32'x14’ 1450 N/A N/A N/A N/A 240 80 N/A Second Floor Skyline Suites 97’x25'x9’ 2425 225 150 N/A N/A 400 220 170 Sk yline A 27’x23’x9' 650 50 40 25 20 80 50 N/A Sk yline B 23’x15'x9' 350 30 25 20 15 40 25 N/A Sk yline C 27’x23'x9’ 650 50 40 25 20 80 50 N/A Sk yline D 23'x15’x9’ 350 30 25 20 15 40 25 N/A Sk yline E 27'x21'x9' 560 50 35 25 20 60 40 N/A Pre-Assembly 104'x12’x10' 1248 N/A N/A N/A N/A 200 60 N/A 9th Floor Royal Club 25'x16x8’ 400 25 18 17 10 50 20 N/A MEETING INFORMATION 7 Banners and Signs We have three areas in the hotel where all meetings are posted for your attendee’s convenience. If you have special signage, we can provide easels for you. Banners may be hung in your meeting space or meeting space foyer area only. An installation charge per banner will apply. Exhibits Our Grand Ballroom of 6000 square feet can accommodate: • Up to 100, 6 foot tabletop exhibits • Up to 44, 8’ x 8’ exhibit booths For a listing of exposition companies, please contact your Conference Planner. Shipping and Receiving The earliest we are able to receive boxes or materials will be 3 days prior to your meeting start date. The loading docks hours of operation are Sunday - Saturday 7:00am - 3:00pm. For "off hour" deliveries, 24 hour security is available to receive and sign for packages. The first six packages will be received and stored with our compliments. For quantities over six packages, there will be a $1.00 per box porterage fee, charged to your master account or credit card. Any delivery of large crates or boxes (over 100 Lbs. each) will need to be coordinated with a conference manager prior to delivery and are subject to additional porterage fees. NOTE: Vehicles cannot be left on the loading dock area. Please list the following information on all boxes: • Your name - or name of person that will need materials once on site • Group meeting name • Date of conference • Function room assigned • Hotel Conference Planner’s name We can also arrange for items to be shipped back to you post-conference. We ask that you complete freight forwarding information form (provided by the Banquet department), label and seal all boxes. Unloading and Loading Our receiving/loading dock has limited space for deliveries. All unloading and loading of equipment will be coordinated with a time schedule when planning the details of your conference. Vehicles cannot be left in the loading dock area. The loading dock elevator can hold a maximum of 2500 lb. The dimensions of the elevator are 6’9” x 4’3” x 8’. The elevator doors are 4’ x 7.5’. 8 MEETING ENHANCEMENTS We have unlimited resources available to you at competitive rates to enhance your conference comfort and success. Daily Charges Executive swivel chairs $5.00 plus tax, per chair Guest room porterage From $5.00 round-trip per person Masking tape $5.00 plus tax, each Meeting room porterage First six boxes complimentary, $1.00 per box beyond six Large Crates or Boxes, additional charges apply Message board with push pins $21.00 plus tax, per day (2’x3’) $30.00 plus tax, per day (4’x6’) Van service $65.00 each way, based on availability (Boston and Cambridge, 13 passengers maximum) (Reservations required through Guest Services) Walkie-talkie $100.00 each, per conference In room amenity delivery $2.00 - $4.00 per room, per delivery (The above prices are subject to change.) 9 AUDIO VISUAL KVL Audio Visual Services • 75 locations throughout North America • Serving corporations, trade shows, conventions, producers, hotels & convention centers • 30 years of experience • Recommended AV supplier for Jacob Javits & Meadowlands Convention Centers Hotel Division • In-house AV support for hotels & conference centers • Labor outsourcing contracts for corporations • Preferred AV supplier to Interstate Hotels & Resorts, Prime Hospitality, Sunstone Hotels & Field Hotel Group • Clients include Crowne Plaza, DoubleTree, Hilton, Holiday Inn, Embassy Suites, Loews, Marriott, Radisson, Ritz-Carlton, Sheraton & Westin Convention & Staging Division • Technical support for events in venues throughout North America • Conventions serviced by KVL: Boat Show, Toy Fair, Interphex, Internet & Electronic Commerce Expo, Vision Show, Auto Show, Licensing, Folio Show & Photo Plus Special Event Services • Large Screen Video & Data Projection • LED Video Walls • Concert Sound Systems • Stage Lighting • Audio & Video Conferencing • Image Magnification & Video Production • Laptop Computers, Printers & Fax Machines • Radios & Intercom Systems Design, Installation & Sales Division • Audio, video, wireless remote control & home theatre systems • Installations in ballrooms, boardrooms, lobbies, lounges, restaurants & amphitheaters • Sale of portable LCD and DLP data projectors, wireless microphone systems, etc. • Clients include Reader’s Digest, Consumers Union, Warner Lambert, Rockefeller Group Circuit City & Lockheed Martin KVL Family • AV Workshop, NYC • Spectrum AV, Denver • KVL Computer Services, Ardsley • Lighthouse Displays, NYC 10 COMMUNICATION SERVICES Ultra-Fast Internet Access is Available in Every Meeting Room Connect to the Internet or your company network at 50 times the speed of a standard modem. SafetyNet ® Internet speeds your data transfers and greatly enhances your meeting or conference experience. Please contact your Conference Planner. SafetyNet® Internet Connections One fee for access, no additional usage charges One computer connection is $100.00 per day. For up to 5 computer connections, the first connection is $100.00 per day and each additional connection is $50.00 per day. For additional connections (6+ connections) please consult your Conference Planner. Set-up fees for Internet connections vary from $25.00 - $50.00 per room. Telephone Lines The following meeting room phone lines can be arranged through the Conference Management Department. Telephone Line Type Daily Charge 800 phone line $25.00 In-house telephone $25.00 Local service telephones $40.00 plus toll charges Outside phone line with Local and long distance service $50.00 plus toll charges Send/receive fax machine (separate line required) $50.00 TTY telephone lines (separate line required) $35.00 per day ISDN Line -2 channels $200.00 setup charge Continental US $25.00 per line, per hour International $75.00 per line, per hour (All above items are subject to change; additional usage charges apply and do not include tax.) 11 BUSINESS SERVICES The Business Center Get connected to everything you need to make your meeting memorable. The self- service business center is conveniently located on the lobby level in the West Tower, adjacent to our conference facilities. Computer Workstations (self service) Place cards Internet access Tent cards E-Mail services Printing (black/white, Mac/PC) MS Office 2000 FedEx, UPS, or Airborne Express* (See Guest Services for assistance) Office Services (black/white or color) (Letter, Legal, or A4 paper available) Additional Services and Amenities Photocopying Conference table Transparencies (modem and high-speed data ports) Facsimile Wireless Internet network card Scanning Toll free telephone access Laser printing Pre-paid phone cards 250 Zip drive Office supplies Note cards Other Items USA Today** Name badges Financial Times** * service available through Guest Services. TRAINING SERVICES 12 Training By Design dedicated to positive group change If your task is to put together a meeting that is both lively and meaningful, we have good news for you. Sonesta has a subsidiary company, Training By Design, which can assist you with just that, in the most creative way! At Training By Design, they create programs and workshops that are interesting, involving and unique to your company and its needs. Whether you are trying to motivate a sales force, turn different groups into a team or help employees handle job stress and change, Training By Design can help. Their professional training team will meet with you, discuss your needs, and design a program that will have your meeting attendees asking for more. It will be hands - on and interactive, since that is how adults learn best. It will use humor to get results as well as to have fun. Most important, it will make your job easier and your meeting results more successful. Training By Design offers a full range of custom-designed programs. Not limited to the following, here are a few examples of the programs they can do for you: Team Effectiveness - designed to enhance the spirit, build the strength and improve the knowledge of the team. These sessions include strategic thinking games, simulations and self-development inventories. Situational Leadership - leaders who can analyze the performance of individuals within the teams and manage each one effectively, develop a more competent and profitable workforce. Situational leadership teaches managers how to master this skill and achieve these results. Visioning - vision gives a team a purpose, helps it achieve goals and gives an organization the results it desires. This seminar demonstrates how to create visions that will strengthen your team and have a positive impact on its productivity. Additionally, for a more detailed description of the services Training by Design provides please visit them on the web at www.training-by-design.com or at (781) 979-5460. 13 FOOD & BEVERAGE With 22,000 square feet of banquet facilities, our food and beverage department has a reputation for its outstanding service and attention to detail. All of our food and beverage is prepared on-site, embracing the philosophy of using the freshest of ingredients from local farms. This philosophy allows us to create new seasonal menus, offering a unique culinary experience for each event. Our menus, with current prices, will be sent to you at least 60 days prior to your conference. Your Conference Planner will ask for your menu choices when planning the details with you. We recommend finalizing the menus at least 20 days prior, with final guarantees required 72 hours prior to your event. We are prepared to serve 5% over your guaranteed numbers. We will accommodate all diet-related restrictions and requests, including any medical and/or religious considerations, with proper notification. All food and beverage prices will be confirmed and guaranteed 60 days prior to your event, and are subject to a 14% gratuity, 6% administrative surcharge and 5% tax. To enhance your experience, we will customize any meal menus to your exact specifications. From custom designed menus, to box lunches to enjoy along the river, to gala-themed evening events in our Grand Ballroom, we can make your vision a reality. To energize your event, we can recommend outside companies who will create a specific atmosphere with linens and props. We also have recommendations for the following for use during any portion of your conference: • Chair rentals • Linens • Entertainment • Menu printing/calligraphy • Floral Arrangements • Photographers • Gift bags/baskets Amenities Please request our extensive list of guestroom amenities that can be sent to your VIP’s, available through your Conference Planner and on-line at www.sonesta.com/boston 14 BILLING Upon receipt of your agreement, the Hotel provides a billing instruction form to determine and clarify how the accommodations, food and beverage functions, audiovisual, incidentals and miscellaneous charges are to be settled. The billing instruction form provides an opportunity to specify exactly what charges are to be billed to the master account and who is authorized to sign to this account. If master account billing is requested and credit has not been previously established, the Hotel requests that a credit application be completed. Your sales manager will provide you with a credit application. All guest accounts are payable on departure. The Hotel will accept travel vouchers or room charges only by pre-arranged credit approval. One bank reference and three hotel references are required. Accounts are due within 30 days and overdue accounts are assessed a one and one half- percent finance charge. Master account billing must be requested in writing and approved by our credit office 60 days prior to the group’s arrival date. On approval, the master account may then be billed directly after checkout and will be due when rendered. The credit department may request a deposit. If your group has tax exempt status in the state of Massachusetts, an ST2 and ST5 form needs to be forwarded to the credit department along with your credit application, in order to receive exemption status. While the conference is held at the hotel, every effort will be made to present food and beverage function checks and all charges to an authorized person for signature prior to posting to the master account. Our billing manager will be happy to meet with you prior to the meeting to review billing instructions. The billing manager is also available by appointment to review the master account prior to your group’s departure. 15 RESERVATIONS Reservation Procedures Individual/Group Reservations may be made by: Phone: (617) 806-4200 Fax: (617) 806-4232 Mail: Royal Sonesta Hotel Group Reservations 40 Edwin H. Land Blvd. Cambridge, MA 02142 Email: email@example.com Arrival and departure dates, names, number of guests, rate and address shall be confirmed by the hotel in writing. All reservations must be confirmed at the time of booking with a credit card or by deposit (check or money order) 7 days prior to arrival. Pre-printed reservation cards are available and can be provided by your Sales Manager. All pre-printed reservation cards state the name of the meeting, dates, rates, and cut-off date and deposit request or credit card guarantee. Some groups prefer to use their own registration card. However, for the group’s protection, these cards must be approved by your Sales Manager prior to distribution. All reservations must be received four weeks prior to your group’s arrival. Reservations received after the cut-off date will be confirmed on a space and rate available basis. All reservations received by a rooming list are considered guaranteed, with no-shows charged to the group’s master account. 16 Reservation Policies Check-in time: 3:00 p.m. We will attempt to accommodate guests arriving earlier than 3:00 p.m. as quickly as possible. If a guest requests an early morning arrival, early check-in can be guaranteed by reserving the room from the prior evening and incurring an extra night’s charge. If a group arrives together, the hotel will accommodate guests, as rooms become available. Special arrangements can be made with your Sales Manager or Conference Planner. Check-out time: 12:00 Noon The hotel enjoys a very high occupancy and must therefore adhere to a 12:00 noon checkout time. Anyone checking out after 12:00 noon may incur a late checkout charge. Anyone checking out between 2:00 p.m. - 6:00 p.m. may incur a half-day charge. Anyone checking out after 6:00 p.m. may incur a full day charge. Your departure date will be confirmed upon check-in. An unexpected early departure will result in a $25.00 early departure fee. Cancellation Policies All cancelled reservations have to be made 24 hours before the day of arrival. If cancellation occurs after 24 hours., the hotel reserves the right to charge one night’s room and tax to the credit card. During peak season and special event dates, a deposit may be required three weeks prior to the arrival date. If the hotel has not received the deposit, we reserve the right to cancel the reservation. Credit Cards American Express, Diners Club, VISA, MasterCard, Discover Card and JTB credit cards are accepted as payment at the hotel. All credit cards can be used to guarantee room reservations. Rooming Lists The following page is a copy of our rooming list form. Please use this form when creating your rooming list. All reservations received by rooming list are guaranteed to the master account for late arrival. Please provide the following information: • Arrival time for check-in • Departure time for check-out 17 • Indication of smokers and non-smokers • Any other special requests 18 ROOMING LIST GROUP NAME: _______________________________________ DATES: _________________ Name Arrival Departure Smoking* Bed type* Share with 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 GUARANTEED TO MASTER ACCOUNT YES or NO (Cancellation of a reservation must be done 24 hours before the day of check-in, to avoid no-show charges to your master account.) 19 * Special requests (i.e. smoking preference and bed type) are on a request-only basis and are not guaranteed. 20 ACCOMMODATIONS "Whichever room you select, count on seeing some wonderful contemporary art, giving the hotel the feel of an adventurous art gallery." Patricia Harris & David Lyons Editors of Romantic Boston Guest Rooms Distinguished by our friendly staff and commitment to personal service, the Royal Sonesta Hotel offers a superior hotel value. The Hotel has two towers and ten floors with a total of 400 deluxe guest rooms including 14 Executive suites, 7 parlor suites, 7 one-bedroom suites and 4 two-bedroom suites. All guest rooms offer views of the Charles River, Boston's stunning skyline, or Cambridge. Every room is air-conditioned and features voice mail capabilities, complimentary wireless internet capabilities, coffeemaker, mini-bar, iron and ironing board, hairdryer, CD clock radio, remote cable television, in-room movies, Nintendo GameCube, 2 dual-line telephones, in-room safes and display original prints from the Sonesta contemporary art collection. Suites All of our 21 suites combine spectacular river views with first-class amenities. Our Executive suites feature a king bed and a living room area. Our 1- and 2-bedroom suites offer a choice of king size or two queen beds and a separate, spacious living room for entertaining or private meetings. The hotel is pleased to introduce two new premiere suites showcasing the hotel art collection. The Artist Suite and New England Suite amenities include Bose CD- wave radios, electronic drapes and black-out shades, a European style bed, cork floors with handmade Tibetan area rugs, heated marble floors, towel warmers, luxurious Jacuzzi tubs, fog-free heated bath mirrors and upgraded bath amenities. 21 GUEST SERVICES / CONCIERGE Our Guest Services Desk is open from 7:00 a.m. - 11:00 p.m. daily. They can be reached at 617-806-4250. The Guest Services staff can assist you with just about anything. The following is a sampling of what our award-winning Concierge can arrange for you: • City events schedule • Tour information • Courtesy van to local attractions • Porterage and luggage assistance • Restaurant reservations • Health and beauty appointments • Directions • Theater tickets • Recreation and entertainment • Informational talks of Boston suggestions • Transportation • Delivery of amenities limousine, car rentals, van service $3.00 per item individually labeled $2.00 per item unlabeled 22 GENERAL INFORMATION Average Climate Spring 45 - 65º F ( 7 – 18º C) Summer 75 - 90º F (24 – 32º C) Fall 50 - 65º F (10 – 18º C) Winter 30 - 40º F ( -1 – 4º C) Banks and ATMs • ATM conveniently located in the lobby next to the Gift Shop • East Cambridge Savings Bank, Cambridge Street (1/2 mile) • Harvard Square, for International Banking (3 miles) (Guest Services may assist with banking whereabouts and information) Religious Services Guest Services can provide a list of places of worship in the area for all denominations. Taxes and Gratuities • Guest rooms - 12.45% Massachusetts state tax and Cambridge city tax per room • Catered food & beverage - 14% gratuity, 6% taxable administrative fee and 5% sales tax • Restaurants - 5% meal tax • In-Room Dining - 18% service charge and $3.00 cover charge added to all orders Tourism Resources • Contact the Greater Boston Convention and Visitors Bureau (GBCVB) at 888-SEE-BOSTON or visit them on the web at www.bostonusa.com • Contact the Cambridge Office of Tourism at 800-862-5678 or visit them on the web at www.cambridge-usa.org • Contact the Massachusetts Office of Travel & Tourism (MOTT) at 800-277- MASS or visit them on the web at www.mass-vacation.com 23 ON-SITE RECREATION Health Club Enjoy our full service fitness center featuring Cybex cable weight machines, Nautilus multi-station circuit, Life-Cycles, Treadmills, Stairmasters, Concept II rowing machine, Elliptical Trainer, and free weights. Our professional staff is CPR certified and always available to answer any questions you may have or assist you in any way. They can be reached at extension 4280. Additional features and amenities include men’s and women’s locker rooms, saunas, towels, soaps and shampoo, hair dryers and fresh fruit. Personal Trainers are available by appointment. Hours of operation: Monday - Sunday, 6:00 a.m. - 10:30 p.m. Spa Treatments We also offer our signature Royal Treatments for those who want to pamper themselves while they are with us. We have a variety of treatments that will satisfy everyone. Estetika esthetician services include facials, face and leg waxing, spa manicure, and spa pedicure. Massage therapies include Swedish, sports, and pre- natal massages, deep tissue, and reflexology. We can even custom design a day of beauty to suit your taste. Rates available on request. Running and Rollerblading A jogging and rollerblading path is conveniently located alongside the Royal Sonesta. This path follows the Charles River and offers spectacular views of the Boston skyline! Maps are available at Guest Services or at the health club. We also have the distance measured for each route around the hotel for the serious runner and for those who would like to start their training for the “Boston Marathon.” Swimming The Royal Sonesta has one of the largest heated pools in the area available for your enjoyment. The pool offers swimming lanes and a very generous area for less strenuous pursuits. A retractable roof and sliding glass doors allow the New England sun to surround you. In addition, there is a Jacuzzi that will allow you to relax by the pool. And, in the summer months, we have a garden sun terrace for your enjoyment. Private swimming lessons are available by appointment. Hours of operation: Monday – Sunday, 6:00 a.m. - 10:30 p.m. Water Aerobics For those who would like to enjoy an aerobics class in our pool, we offer sessions during the week. Scheduled classes subject to change. 24 Class schedule: By Appointment Only 25 DINING AT THE ROYAL SONESTA HOTEL Gallery Café Open for breakfast, lunch and dinner seven days a week. Enjoy contemporary cuisine surrounded by original works of art overlooking the Boston skyline along Charles River. Our international culinary team’s specialties include soups, salads, grilled fish and pastas. The Gallery Café has indoor seating for 50 people and outdoor seating (seasonal) for 40 people. Patio Enjoy our tree lined open-air patio dining experience. The patio is open, weather permitting, from May to October. Gallery-To-Go An elaborate continental breakfast buffet with Starbucks, fresh squeezed juices and oversized bakeries. Wireless high speed Internet connections are also available. Hours of operation: Breakfast Monday - Friday, 6:30 a.m. - 10:30 a.m. Saturday - Sunday, 6:30 a.m.- 11:00 a.m. Lunch Monday - Friday, 11:30 a.m. – 5:30 p.m. Saturday, 12:00 noon - 5:30 p.m. Sunday, 12:00 noon - 5:30 p.m. Dinner Monday - Friday, 5:30 p.m. - 1:00 a.m. Saturday, 5:30 p.m. - 1:00 a.m. Sunday, 5:30 p.m. - 12:00 midnight Price range $9.00 - $29.00 26 dante Boston's star chef, Dante de Magistris, presents fresh and delicious Italian cuisine at his new restaurant and seasonal outdoor patio. Enjoy magnificent views of the Charles River and Boston skyline. dante has something for everyone. With a broad selection of original tasting plates, appetizers, entrées and desserts, dante is the perfect spot to restore your spirit and reinvigorate your taste buds. Hours of operation: Breakfast Monday - Friday, 6:30 a.m. - 10:30 a.m. Saturday & Sunday, 7:00 a.m.- 11:00 a.m. Brunch Saturday & Sunday, 11:00 a.m.- 2:00 p.m. Lunch Monday - Friday, 11:30 a.m. - 2:30 p.m. Dinner Monday - Thursday, 5:30 p.m. - 10:00 p.m. Friday & Saturday, 5:30 p.m. – 11:00 p.m. Price range $8.00 - $36.00 27 In-Room Dining In-Room Dining arranges hospitality suites and small suite luncheons in addition to servicing individual room orders. They take great pride in providing VIP amenities at check-in or turndown, and welcome special requests for all occasions. Hours of operation: Breakfast Monday - Friday, 6:00 a.m. - 11:30 a.m. Saturday - Sunday, 6:00 a.m. - 12:00 noon All Day Menu Sunday - Thursday, 11:30 a.m. - 1:00 a.m. Friday - Saturday, 11:30 a.m. - 2:00 a.m. Dinner Daily, 5:00 p.m. - 12:00 midnight For your convenience an 18% service charge and a $3.00 cover charge will be added to all your In-Room Dining charges. Barmaid / Minibar Service All sleeping rooms are equipped with a well-stocked minibar with snacks, sodas, coffee and alcoholic beverages. All items are refreshed daily. 28 DINING OUTSIDE THE ROYAL SONESTA HOTEL CambridgeSide Galleria Cheesecake Factory (617) 252-3810 A relaxed and comfortable atmosphere with 200 menu items, including 41 types of cheesecake, great salads, pizza, seafood and steaks. Hours of operation: Sunday, 10:00 a.m. -11:00 p.m. Monday-Thursday, 11:00 a.m. - 11:00 p.m. Friday- Saturday, 11:00 a.m. - 12:30 a.m. Price range: $8.50 - $26.00 Papa Razzi (617) 577-0009 An innovative Northern Italian restaurant offering a broad selection of moderately priced food and wines. Hours of operation: Sunday - Wednesday, 11:30 a.m. - 10:30 p.m. Thursday - Saturday, 11:30 a.m. - 11:30 p.m. Price range: $7.00 - $20.00 California Pizza Kitchen (617) 225-2772 A casual dining restaurant chain in the premium pizza segment. Hours of operation: Saturday - Thursday, 11:30 a.m. - 10:00 p.m. Friday, 11:30 a.m. - 11:00 p.m. Price range: $5.00 - $15.00 29 CambridgeSide Galleria Food Court Fast-food restaurants in mall include: Master Wok Freshëns Yogurt Au Bon Pain (open 8:00 a.m. Le Petit Bistro weekdays) Thai Accent Dunkin Donuts Pretzel Time Burger King (open 8:00 a.m. Sakkio Japan weekdays) Sbarro Italian Eatery Big Cajun Easy Starbucks Cinnabon Taco Bell D’Angelo’s Sandwiches Hours of operation: Monday - Saturday, 10:00 a.m. - 9:30 p.m. Sunday, 11:00 a.m. - 7:00 p.m. Price range: $5.00 - $16.00 30 TRANSPORTATION Airport Transfers Logan International Airport is just 3 miles from the Royal Sonesta Hotel. Taxi Service is available to and from Logan Airport. Travel from Logan Airport to the Royal Sonesta Hotel is provided by Boston taxi companies. Taxi fares are based on a meter reading; fares range from $20.00 - $30.00 based on traffic conditions. Return travel from the Royal Sonesta back to Logan Airport is provided by Cambridge taxi companies. Fares are flat rates, inclusive of all tolls, taxes and driver gratuities. Flat rates including tolls ($3.00) are structured as follows: Between 7:00 - 9:00 a.m. and 3:30 - 6:30 p.m. $28.00 per taxi (1 - 4 passengers) All other times $25.00 per taxi (1 - 4 passengers) Public Transportation Logan Airport is accessible by using the Green and Blue subway lines; allow at least 1-hour travel time. The fare one-way is $2.00. Limousine Service Airport transportation through private limousine service can be arranged by Guest Services. Car Rental The Guest Services department can reserve a car from a variety of companies such as: Alamo Enterprise Avis Hertz Budget National Dollar 31 Getting Around Town Hotel Courtesy Van Our daily routes provide scheduled stops to MIT, Kendall Square, Harvard Square, Massachusetts General Hospital, Faneuil Hall Marketplace and the Copley Plaza/ Prudential Center area. Please contact the Conference Management department or Guest Services to receive a current schedule of times and locations. Reservations are required. Times are subject to change. Sunday - Thursday From Royal Sonesta to: To Royal Sonesta from: DEPARTURES PICK UPS MIT & MASS. GEN & PRUDENTIAL HARVARD SQ. MIT & MASS. GEN & PRUDENTIAL HARVARD SQ. KENDALL SQ. GOV’T CTR / COPLEY CAMBRIDGE KENDALL SQ. GOV’T CTR / COPLEY CAMBRIDGE CAMBRIDGE* QUINCY MKT CAMBRIDGE* QUINCY MKT 7:45 a.m. RESERVATIONS REQUIRED 8:30 a.m. 9:00 a.m. 10:00 a.m. 11:00 a.m. 12:00 noon 12:20 p.m. 1:00 p.m. 1:20 p.m. 2:00 p.m. 2:20 p.m. 3:00 p.m. 3:20 p.m. 4:00 p.m. 4:20 p.m. Friday & Saturday From Royal Sonesta to: To Royal Sonesta from: DEPARTURES PICK UPS MIT & MASS. GEN & PRUDENTIAL HARVARD SQ. MIT & MASS. GEN & PRUDENTIAL HARVARD SQ. KENDALL SQ. GOV’T CTR / COPLEY CAMBRIDGE KENDALL SQ. GOV’T CTR / COPLEY CAMBRIDGE CAMBRIDGE* QUINCY MKT CAMBRIDGE* QUINCY MKT 32 8:00 a.m. RESERVATIONS REQUIRED 8:30 a.m. 9:00 a.m. 10:00 a.m. 11:00 a.m. 12:00 noon 12:20 p.m. 1:00 p.m. 1:20 p.m. 2:00 p.m. 2:20 p.m. 3:00 p.m. 3:20 p.m. 4:00 p.m. 4:20 p.m. 5:00 p.m. 6:00 p.m. 6:20 p.m. 5:20 p.m. 7:00 p.m. 7:20 p.m. 8:00 p.m. 9:20 p.m. 8:20 p.m. 10:00 p.m. Limousines and Bus Charter You may reserve a variety of sedans, limousines, vans and buses from the following companies: Boston Coach (617) 387-7676 Crystal Transportation (617) 787-3834 Commonwealth Limousine (617) 787-5575 Joseph’s Limousine & Transportation Lifestyle Transportation, Inc. (617) 381-0600 (781) 396-2500 Mini Coach of Boston (617) 887-2200 Public Transportation The Lechmere Green Line Subway Station is four blocks from the hotel (8 - 10 minute walk). The “T”, as the subway system is called in Boston, runs a frequent schedule to many area attractions including the Freedom Trail, the Italian North End, Government Center, Faneuil Hall and Copley Square. You can also take the subway to the airport. The Kendall Square Red Line Subway Station is also located only minutes from the hotel (15 minute walk). Harvard Square and the JFK Library are some area attractions 33 accessible to the red line. You may take complimentary transportation provided by the “Wave” Shuttle Bus from the subway station to the CambridgeSide Galleria Mall, which is right across the street from the Royal Sonesta. 34 PARKING Parking is available in a covered garage accessible from the lobby of the Royal Sonesta Hotel. The garage contains two hundred parking spaces including five spaces, which are available for guests with physical challenges. Additional parking is available at our second garage located at the CambridgeSide Galleria Mall, including one hundred and fifty covered parking spaces and three spaces, which are available for guests with physical challenges. The following rates apply: Self Parking Valet Parking 0 - 10 minutes $ 0.00 0 - 1 hour $ 16.00 10 minutes - 1/2 hour $ 4.00 1 - 2 hours $ 24.00 1/2 - 1 hour $ 8.00 2 - 24 hours $ 32.00 1 - 1.5 hour $ 12.00 1.5 - 2 hours $ 16.00 2 - 2.5 hours $ 20.00 2.5 - 3 hours $ 24.00 3 – 3.5 hours $ 28.00 3.5 - 24 hours $ 30.00 Overnight parking for guests is $25.00 per night, per car. This rate includes both self and valet parking. Day rate for meetings and conferences are available at a discounted rate of $18.00 self parking and $20.00 valet (please contact your Conference Planner for additional information). DIRECTIONS 35 From the Airport: Take the main airport roadway (one-way) out of the airport and follow signs for "Sumner Tunnel, Boston/Route 93 North." Go through the tunnel and follow signs for Storrow Drive. Proceed onto Storrow Drive and take the left exit for "Government Center." Turn right at the top of the ramp onto the Longfellow Bridge. Proceed to the first traffic signal and turn right onto Third Street. Proceed to the first traffic signal and turn right onto Binney Street and proceed to the end. At the traffic signal, turn left onto Edwin Land Blvd. and the hotel entrance/garage are located on the right at the next traffic signal, across from the CambridgeSide Galleria. The hotel is approximately 3.5 miles from the airport. From the West via the Massachusetts Turnpike (I-90 Toll Road): While Eastbound, make left turn to Exit 18 following signs to Brighton/Cambridge; stay in the right lane following signs to Cambridge/Somerville; cross over the Charles River on the River Street Bridge (Cambridge Street) and turn right at the traffic light onto Memorial Drive (Route #3). Follow Memorial Drive East (Route #3 South) using the "cars only" option twice, then stay in the extreme right lane, along the Charles River, as Memorial Drive will become Edwin Land Boulevard. The hotel is on the right at the second traffic signal, directly across from the CambridgeSide Galleria. From the West via Storrow Drive: Proceed East on Storrow Drive to Leveritt Circle. Remain in the left or middle lane to proceed left onto Route 28 North/Msgr O'Brien Highway. Pass the Museum of Science on your left. Proceed to the second traffic light and turn left onto Edwin Land Boulevard. The hotel is on the left at the next traffic signal, across from the CambridgeSide Galleria. From the South (Route 93N): Take 93 North to Exit 26, "Storrow Drive/Cambridge." Stay in the left lane on the exit ramp following the signs for North Station. Once you pass the Museum of Science (which will be on your left-hand side) continue to the second set of lights. Turn left onto Edwin Land Blvd. (there will be a sign pointing to Memorial Drive). Once on Edwin Land Blvd., continue to the first set of traffic lights and the hotel entrance/garage is located at the next set of lights on the left, across from the CambridgeSide Galleria. From the North (Route 93S): Take Route 93 South to Exit 26 (not accessible from carpool lane), "Storrow Drive/Cambridge/Route 28N/Route 3N." Stay to the right, moving to the middle lane, following signs for "Route 28 North/Cambridge/North Station." At the traffic signal, turn left onto Nashua Street. Take the first right onto Route 28 North/Msgr O'Brien Highway. Pass the Museum of Science on your left. Proceed to the second traffic light and turn left onto Edwin Land Boulevard. The hotel is on the left at the next traffic signal, across from the CambridgeSide Galleria. 36 From the North (Route 1S - Toll Road): Take Route 1 South over the Tobin Bridge. Once through the tollbooth, stay in the far-left lane following signs for "Boston/93 North/Route 1 South." After 1/4 mile, take the exit marked "Route 28N/Cambridge/North Station." Stay to the right at the fork, moving to the middle lane, following signs for "Route 28 North/Cambridge/North Station." At the traffic signal, turn left onto Nashua Street. Take the first right onto Route 28 North/Msgr. O'Brien Highway. Pass the Museum of Science on your left. Proceed to the second traffic light and turn left onto Edwin Land Boulevard. The hotel is on the left at the next traffic signal, across from the CambridgeSide Galleria. From the MBTA: Green Line Take the Green Line MBTA trolley/bus to Lechmere Station. Exit and follow signs to Cambridge Street. Cross to First Street and walk along the CambridgeSide Galleria to Charles Street/CambridgeSide Place. Turn left and the Hotel will be at the end of the block. Red Line Take the Red Line to Kendall Square Station. Exit station and cross the street to the MIT Coop. The 'Wave' Shuttle Service picks up at this location on a posted schedule (Mon. -Sat. 9 a.m. -7 p.m., Sun. 12 - 7 p.m.). The shuttle bus will drop you off at the CambridgeSide Galleria, across the street from the Hotel. Walk across Edwin Land Boulevard to the Hotel. 37 KEY PERSONNEL BY DIVISION General Manager Brian Fitzgerald Ext. 4075 CONVENTION SERVICES Director of Conference Management Elsa Nobrega-Armstrong Ext. 4311 Technical Services John Fairfield Ext. 4022 SALES & MARKETING Director of Sales Keith Cabral Ext. 4303 Senior Sales Manager AnnMarie Griffiths Ext. 4304 Business Travel Sales Manager Megan McDonald Ext. 4308 Business Travel Sales Manager Katharina Plonka Ext. 4305 Business Travel Sales Manager Tim Siefken Ext. 4317 Sales Manager Donna Scopa Ext. 4302 Sales Manager Diedre Cahill Ext. 4301 Sales Manager Tom Caulfield Ext. 4306 FOOD & BEVERAGE Director of Food and Beverage Brian Chiaramonte Ext. 4127 Executive Chef Kevin Deluca Ext. 4111 ACCOUNTING Controller Ann Gottberg Ext. 4007 Credit Manager Donna Martin Ext. 4014 Accounts Payable Rita Barca Ext. 4010 ROOMS DIVISION Rooms Division Director George Lanzillo Ext. 4083 Director of Guest Operations Jennifer Newman Ext. 4202 Reservations Manager Justine Mahan Ext. 4220 Group Coordinator Blanca Lara Ext. 4214 Guest Services Manager Tammy Rice Ext. 4250 Executive Housekeeper Elsa Rodriguez Ext. 4204 Director of Security John Juliano Ext. 4224 ENGINEERING Director of Engineering Joseph O’ Toole Ext. 4051 Assistant Director of Engineering Hisham Driscoll Ext. 4052 ROYAL SONESTA HOTEL BOSTON 40 Edwin Land Blvd. Cambridge, MA 02142 38 www.sonesta.com/boston SONESTA HOTELS, RESORTS & NILE CRUISES Boston based Sonesta Hotels, Resorts & Nile Cruises represents a collection of 21 upscale hotels and resorts and 5 Nile cruise ships. Founded in the 1940’s, Sonesta has a long-standing reputation in the hotel industry for offering properties that are designed to deliver uncompromising personal service, reflect the culture and history of their locations and provide a memorable experience unique to each hotel. Sonesta’s properties are located in Boston, Miami (2), New Orleans (2), Brazil (2), St. Maarten (2), Egypt (11), Peru (6), Orlando (opening 2007), Qatar (2008) and Key Biscayne (opening 2009). For more information about Royal Sonesta Hotel Boston, visit Sonesta’s website at www.sonesta.com or call toll-free 1.800.SONESTA (800.766.3782). 39
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