Dear VA Beneficiary,
The U.S. Department of the Treasury wants you to know about a safe alternative to paper checks for your
Veterans Compensation or Pension payments. Paper checks can be delayed, lost and even stolen. Just last year,
about $69 million in Treasury-issued checks fell prey to endorsement fraud. The Treasury Department
recommends the Direct Express® Debit MasterCard® card for your VA Compensation or Pension payments.
Why switch to the Direct Express® card?
Fast and Easy – Your money goes straight into the Direct Express® card account on payment day
each month. There’s no need to wait for the mail to arrive.
Safe – There’s no risk of lost or stolen checks, no need to carry large amounts of cash, and your money
is insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum allowed by law.
Convenient – You can make purchases, pay bills and get cash at thousands of locations nationwide. No
need to make a special trip to cash a check.
There are no sign-up fees, monthly fees or overdraft charges with the Direct Express® card.
Most services are free, including:
Purchases at U.S. stores that accept Debit MasterCard . You can also get cash back with purchases.
One ATM cash withdrawal in the U.S. for each deposit posted to your card account at an ATM in the
Direct Express® network (see enclosed brochure for details).
Access to your balance information at ATMs, by phone or online.
Some fees for optional services may apply. Please review the enclosed brochure for additional information.
Signing up is quick and easy.
Make the switch to the safe, easy Direct Express® card today – no bank account or credit check is needed. It’s
easy to sign up:
By phone – Call (888) 544-6347. This toll-free phone line is dedicated to helping veterans sign up for the
Direct Express® card. Call Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
By mail – Fill out the application on the back of this letter and mail it back in the prepaid envelope provided.
Join the more than one million people who have already signed up for the Direct Express® card – your money
will be on time, every time. Don’t wait, sign up today!
Walt Henderson, Director, EFT Strategy Division
Please see application on back