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Job Description Main Office Vault Teller Department: Teller & Branch Operations Date: August 4, 2011 Reports to: Main Teller Supervisor; AVP, Personal Banking Manager Summary: Ensures that the cash needs of the Main Office Vault, Branches and ATM’s are met. Processes commercial bags delivered by courier service. Prepares change orders for commercial customers. Buy and sell money from Federal Reserve Bank on a weekly basis. Balance and replenish ATM cassettes. Duties and Responsibilities: 1. Accuracy Handling of all transactions pertaining to cash and cash items Losses incurred will be considered as over/short for that month Balance vault daily-maintain balancing in accordance with bank policy Maintain established requirements for proof errors, customer transaction errors, endorsement errors and incomplete work Process commercial bags brought in by armored courier Order and store supply of expense checks, cashiers checks, counter checks and postage stamps for all branches Process loose coin Order coin and currency from Federal Reserve Bank Prepare change orders for commercial customers and branches Ensure vault cash balances are in accordance with bank policy Balance and replenish ATM cassettes Process proof work accurately and within time deadlines utilizing branch capture procedures. Other duties as assigned. 2. Timeliness Balance vault daily within 15 min, 80% of the time Ensure that all outstanding teller exchanges, cash items, holdover and suspense items are cleared within designated time limits. All shipments to branches and Federal Reserve must be ready to coincide with armored car delivery schedules 3. Customer Service/Teamwork Provide courteous, accurate and timely service to internal and external customers Follow the core values and standards set by the bank Offer willingness and cooperation to co-workers in all departments of the bank Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or general education degree (GED) required. Two years previous banking experience required with minimum of four years high volume cash handling required. Must have the ability to add, subtract, multiply and divide accurately. Possess the capacity to read and comprehend instructions, and be extremely detailed and organized. Must be able to effectively communicate information to customers and co-workers. Possess the ability to apply common sense understanding in everyday duties and in unusual situations. Must have the ability to learn and use teller machine, basic computer functions, and calculator. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand long periods of time, operate office machines, must have dexterity to handle money, and be able to lift up to 30 pounds. Good vision is also required for close work and long distances. The noise level is moderate (loud during times the coin counter is in use). This employee must have the ability to work in confined quarters.
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