Business to Business Marketing - INSEAD
Document Sample


B2B Marketing
Profs. M Sarvary & D Weinstein
What makes B2B marketing different?
Customers are organizations
They seek functional as well as process and relationship benefits
Decision making process is complex and considers high risk and large transactions
Markets include competitive alliances and joint ventures
Implementation requires strong inter-functional coordination
Course overview
Review of traditional marketing topics in the business marketing environment:
• Customer behaviour: industrial decision making process
• Segmentation, Positioning, Targeting
• Pricing
• Strategic Account Management
• Industrial Branding
• Partnerships, Alliances, Negotiation
• Conflict in industrial channels of distribution
Course format
INDUSTRAT simulation. Lectures and cases (www.industrat.com)
Target audience
All students who will work for or advise firms selling to organizations.
Marketing Area, INSEAD
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