Bios for 2009 Cash Adventures Current Events Track
Chuck Gallagher, Key Note Speaker
Chuck Gallagher is a professional speaker, business entrepreneur, and sales executive with
humble beginnings: he was raised by a single parent in the projects. Most recently he has led a
$40+ million sales region with 125 sales representatives and started his own training business
with projects in 30 states. Gallagher currently helps employees increase their sales results and
skills while realizing the ramifications of their ethical choices. Through his own choices, Chuck
learned this lesson the hard way.
At 26, Gallagher became the youngest tax partner in a CPA firm and was one of only three CPAs
in the country asked to testify before the U.S. House Ways and Means Committee on a new
employee benefits provision of the tax law. He has authored numerous articles for national
publications and has developed several continuing professional education (CPE) seminars, which
he taught with passion and a flair that audiences loved.
In the middle of a rising career, Gallagher lost everything because he made some bad choices. He
has since rebuilt his career and his life back to immense success. With more vulnerability than
the average keynoter, Gallagher shares with his audiences his life journey, the consequences of
his unethical choices, and how life gives you second chances when you make the right choices.
Having captured the attention of audiences from coast to coast, Chuck is an inspirational
motivational speaker with a dynamic choices and ethics message. As a business ethics speaker
and sales motivational speaker, Chuck’s business and personal experiences over 30 years
provides a powerful framework for presentations, workshops and consulting. Reported on in
Business Week Magazine, Chuck understands the business and ethical challenges facing
organizations today, whether corporate, government or association. As a motivational keynote
speaker, Chuck delivers a message that focuses on the pressing issues tailored to the client’s
As a professional motivational keynote speaker – someone who understands the challenges of
business from both a growth and ethics perspective, Chuck can deliver a message to your
audience or organization that can empower them to achieve success beyond illusion while doing
so with ethical integrity.
Gallagher has a wide variety of interests, including acting in local productions, writing music,
and participating in his church's music department. Gallagher is also an instrument-rated private
Greg Blake, Opening Speaker
Mr. Blake is the 6'7" Chief "Encouragement" Officer for PepWorks International based in
Greenville, SC. He is one of the leading corporate "Edutainers" in America today.
Before founding PepWorks, Greg was the leadership development and diversity specialist for the
Greenville Hospital System, BMW, and Denny's. He now is pursuing his life-long passion to...
"Positively Encourage Professionals in the Workplace."
He is raising the spirit and morale of organizations across the country...Helping them to become
employers of choice and having leaders of choice in these uncertain, challenging and turbulent
Greg has a Bachelor of Arts and Masters of Science degrees.
For more information about Greg and PepWorks, please visit the website at www.pepworks.org.
Pat Alcox, Treasury Management Product Line Executive, Fifth Third Bank
Pat Alcox is the Treasury Management Product Line Executive for Fifth Third Bank. He is
responsible for business line profitability and growth, business and market strategy, advertising
and market positioning, and product development for the core treasury management products.
Prior to serving in his current role, Mr. Alcox held several executive level positions at Fifth
Third including Product Line Manager for Business Banking and Director of EFT Product
Before joining Fifth Third, he worked for JP Morgan Chase, SunTrust Bank, and Bank One in a
number of strategic areas including product management, retail distribution optimization,
channel management, and sales.
Mr. Alcox earned an MBA from the University of Dayton, and a Bachelor of Business
Administration in Marketing and Management from the University of Cincinnati.
Michael J. Alfonsi, CRM, CTP, WPT, Managing Director, AnalyticResults
Michael is nationally known for his performance-based information sessions and his client
project management work in the areas of risk mitigation, working capital management,
benchmarking and payments utilization – and he’s also a 14 year veteran of the annual Carolinas
Cash Adventure presentations team! He is sharing his expertise in Treasury Management with
the CTP Exam Review and will be teaching several chapters again this year. Michael also has
years of treasury practitioner experience and always delivers content-rich sessions
Robert (Rob) Banuelos, Senior Vice President, Bank of America Benefit Solutions
Rob Banuelos, Senior Vice President, Bank of America Benefit Solutions. Rob is responsible for
Business Development and Relationship Management for Bank of America Benefit Solutions’
Consumer Directed Healthcare programs including The HSA for Life® Health Savings
Account, Health Reimbursement Accounts and Health Flexible Spending Accounts.
Prior to joining Bank of America, Rob has worked in the Health & Welfare benefits arena for 12
years with CVS|Caremark and has over 25 years in the Healthcare industry. Rob holds a
Bachelor of Science Degree in Healthcare Administration from Stonehill College and a Masters
in Healthcare Administration Services from Emanuel College in Boston, MA.
Cindy Bernhardt, Director of Cash Portfolio Management, Barclays Global
Cindy Bernhardt oversees investment management for all US based cash products, specifically
securities lending cash collateral, money market mutual funds, and sweep related cash. Cindy
has been managing cash portfolios for Barclays Global Investors since 1997. Prior to joining
BGI, Cindy spent two years trading Money Market Funds for Fidelity Investments and four years
in the Taxable Fixed Income sales group at Lehman Brothers.
Cindy received her BS in finance with an accounting minor from Oklahoma State University and
her MBA from the University of California at Berkeley.
She holds Series 7 and 63 licenses.
Doug Caldwell, CTP, Vice President, Treasury Services Division,
Doug has nearly 15 years of treasury services experience. He is currently a payables product
consultant in the Wachovia Treasury Services Division, responsible for providing new and
existing clients with consultative treasury services. Doug supports Wachovia’s Virginia, North
and South Carolina markets.
Doug joined Wachovia in 2000. Previously, he managed cash services for Sanwa Bank in
California; helped implement and manage a low volume sweep offering at PNC Bank; and began
his banking career in EDI operations at Mellon Bank.
Doug holds a bachelors degree in Finance from Temple University. He lives in Uptown
Charlotte, NC and enjoys walking to work.
Rich Campe, CEO & Managing Parnter, Rich Campe International, LLC
With 18 years of international and domestic Sales and Sales Management experience, Rich
founded Rich Campe International, Corporate and Personal Coaching which today has come to
be known as Rich Campe International.
Rich also sits on the Board of Advisors for IgnitetheFire.com, CapturetheChampion.com,
HVPProfiles.com, and several real estate investment firms. Rich has served as a board member
for SMU (Southern Methodist University) MBA mentor program and has been invited to speak
at multiple business conferences where he has shared the stage with world and business leaders
such as President George Bush Sr., Les Brown, Tony Robbins, Zig Ziglar and a host of other
CEO’s and world leaders.
Rich graduated as a Certified Coach with Tony Robbins in 1991 and he is currently part of the
Jim Rohn International Coaching team. Although Rich is a very successful business owner and
entrepreneur his real passion lies in helping people reach their true potential. Rich’s Corporate
and Personal Coaching clients include a host of companies such as... Bank of America,
Woodbury Financial, Northwestern Mutual, AXA, Ameriprise, Hartford Financial, Planco and
ING to name a few.
Rich has a clear passion for business entrepreneurialism that brings good fortune to all that he is
involved with, but his passions don’t stop at business. Rich is a Certified First Degree Black
Belt in Martial Arts and dedicated husband and father (wife Catherine, daughter Camden, and
son Lawson). When he isn’t chasing down opportunity, he can be found chasing Lawson who is
giving dad a run for his money on the track and the ski slopes
Nanette N. Crocker, Senior Vice President of Treasury Sales and Services,
First Tennessee Bank
Ms. Crocker is an industry veteran with over 30 years in treasury management banking and
consulting. During her banking career she has been responsible for product positioning to
market, sales management and customer consultations most recently serving as Senior Vice
President of Treasury Sales and Services for First Tennessee Bank, a First Horizon Corporation
Prior to joining First Horizon Corporation, Ms. Crocker served as Director of Market Sales
Consulting for P&H Solutions, Inc, (ACI) a Boston-based software Company serving financial
institutions. Her banking career includes holding the position of SVP of Treasury Management
for AmSouth Bank and serving as CEO of Your Bottom Line, Inc. She founded Your Bottom
Line, Inc. in 1991. The company specializes in treasury management consulting for banks, third-
party vendors and corporations. Corporate consulting focused on improving cost of banking,
evaluating and negotiating requests for proposals, and conducting internal treasury management
reviews. It also offers proprietary products and licenses a treasury management database-mining
tool called TMLeader™ that assists banks in identifying and quantifying product cross-sell
opportunities at the customer relationship level.
Ms. Crocker is a recognized industry speaker and is published in most industry journals. She
blends a keen business sense with a good sense of humor.
Robert W. Hickson, Jr., Partner, BluePointe, LLC.
Rob Hickson, a partner with BluePointe, LLC, has spent 23 years in technology consulting and
the use of technology to enhance business practices. As founder of WatchBuys.com, Mr.
Hickson created a profitable retail business model without using a traditional retail store
Rob is a James M. Johnston Scholar and Phi Beta Kappa graduate of the University of North
Carolina at Chapel Hill, and is a Silver Medal Winner on the CPA Examination.
Rob worked for eight years with KPMG Peat Marwick as an Audit Senior Manager in both the
Raleigh and Brussels, Belgium offices. During that period, he developed skills outside of the
normal “compliance audit” tasks, including computer consulting and training. In addition, Rob
managed the computer consulting and not-for-profit practices for the Raleigh office of KPMG
Peat Marwick, and was selected as one of 10 national participants to the KPMG International
Rob has also served as a partner with The Advisory Group, LLC, where he headed the
accounting software and technology practice.
Currently, Rob is a partner with BluePointe, LLC, specializing in sales of mechanical watches
through its web portal www.watchbuys.com. Over the last ten years, WatchBuys has established
itself as the official US distributor for over twelve German mechanical watch brands.
WatchBuys has received national recognition as a leading e-commerce web site for the sale of
exclusive mechanical timepieces.
Rob is also a key note speaker for the North Carolina Association of CPA’s, the South Carolina
Association of CPA’s and a number of other industry conferences and events, focusing on
technology driven topics. He has been named and awarded Outstanding Speaker for the past
four consecutive years by the NCACPA. Rob can be contacted at firstname.lastname@example.org.
Jim Jubelirer, Vice President, Harris Interactive; and Senior Consultant,
Harris Interactive Loyalty Division
Jim’s specialty is designing and implementing customer loyalty measurement programs that
bring “the voice of the customer” into organizations that are facing complex competitive
Prior to joining Harris Interactive, Jim spent 14 years at Burke, Inc. in both business
development and consulting roles for their loyalty research activity. He has worked in a wide
variety of industries, across business and consumer segments.
Jim is a recognized leader in Stakeholder and Reputation Management, with a focus on
employee and customer satisfaction, loyalty and retention. While at Burke, Jim created analytical
models that demonstrated the linkage between customer satisfaction and profitability. In the mid-
1990's Jim worked closely with GE in the development of their Six Sigma program and has
worked with a number of other companies using Six Sigma. Jim also led the development of new
products and services, including the implementation of web-based online reporting: and the
creation of new intellectual property about how to maximize the value of customer feedback by
linking to goal-setting and compensation.
Jim is currently the lead researcher on a special project entitled "Turning Chaos into Clarity:
Managing the Multi-Channel Customer Experience" co-sponsored by SAS and Peppers and
Rogers Group. Jim interviewed leaders of customer experience management across a range of
industries and reported on how they handle issues relating to privacy, trust, and managing
multiple touchpoint channels.
Jim is also active in the field of corporate social responsibility and environment sustainability.
Jim has been a judge and speaker at the Sustainable North Carolina Awards conference, is a
member of Environmental Grantmakers Association and the Sustainable Production and
Consumption Working Group. He attended the Sustainable Enterprise Academy, a 4 day
intensive for senior executives and policy makers.
Jim’s competencies include strategic planning; change management and organizational
development, and qualitative and quantitative research. He has designed custom training
programs for in-house delivery, and has delivered speeches, conference presentations and/or
executive seminars to over 5,000 people. As a volunteer Jim has been active as a mentor and in
fundraising campaigns for a variety of causes.
Jim’s received his B.A. degree from the University of California at Santa Cruz, 1980, and an
M.B.A. from Johnson Graduate School of Management, Cornell University, 1986.
After business school, Jim was a Product Manager at Digital Equipment Corporation and served
as Senior Consultant at Strat*X International, designing and delivering executive education
programs. He was responsible for a major contract to deliver marketing courses for GE
Management Education at Crotonville, NY.
Ann Marie Kelley, Sales Executive for Southeastern and Upper mid-western
United States, Kyriba Corporation
Ann Marie Kelley joined Kyriba Corporation 2008 as Sales Executive, Southeastern and Upper
mid-western United States. Ann Marie has more than 10 years experience in treasury
automation. Prior to Kyriba, she served as Regional Account Manager and then Vice President
of Sales for Chesapeake System Solutions, focused on identifying optimal treasury functionality
for prospective clients including cash management, reconciliation, bank fee analysis and
unclaimed property compliance. Ann Marie worked closely with fortune 1000 prospects and
global multi-national customers to understand their business needs and help develop a strategy to
successfully implement financial solutions in their organization.
Gerald Laurin, CFA, Chief Investment Officer, First Horizon's Wealth
Jerry has over 30 years of experience in the securities industry. He began his career with First
Horizon's Wealth Management division as the Chief Investment Officer in 2007. Since that time
he has been instrumental in evolving investment strategies with the new program offerings such
as alternative investments, real assets and relaxed constraint mutual funds.
Jerry received a Bachelor of Arts in Mathematics/Statistics and a Master of Science in
Management with a concentration in Finance at Case Western Reserve University in Cleveland,
Jerry's prior securities experience includes working with US Government securities at Paine
Webber Jackson & Curtis (now UBS Securities), Merrill Lynch Government Securities and The
Chicago Corporation's (TCC) Private Equity Group, consulting at the Chicago Mercantile
Exchange, the London International Financial Futures Exchange. He also was the Director of
Alternative Investments at LaSalle's Wealth Management Group.
Jerry's previous accomplishments include launching LaSalle Bank's first Corporate Finance
Group, leading teams of institutional fixed income sales professionals at several Chicago based
boutiques, and leading his own independent floor brokerage operation at the Chicago Board of
He frequently holds investment seminars, investor education workshops, and meets one on one
with investment clients. Jerry holds Series 7, 24, and 63 licensees and is designated as a
Chartered Financial Analyst (CFA).
Gary B. Nesbitt, AAP, Senior Vice President Member Services, Finance and
Gary is Senior Vice President, Member Services, Finance and Administration for EastPay. He is
located in EastPay’s Charlotte office. He served as the Executive Director of the North Carolina
ACH Association (NorCACHA) from October 1994 until the merger of NorCACHA and VACHA
in April 1996. Prior to joining NorCACHA, he worked for First Union National Bank from 1981 to
1994. While at First Union, Gary held a variety of operations management positions including
Electronic Banking Support Manager and Electronic Payments Manager, which included
management responsibility for ACH operations, wire transfers, ATM deposit accounting, and other
cash management operations. Before joining First Union, he worked for the Charlotte Branch of the
Federal Reserve Bank. During his tenure with the Federal Reserve Bank, he managed reserve
accounting and wire transfer functions. His entire career has been involved with electronic
payments (wire transfer, ACH, and ATMs) as well as regulatory issues.
Gary served two terms on the NACHA Rules and Operations Committee (1991-1993 and 1993-
1995). He was elected in 1995 to a two-year term on the NACHA Marketing Committee. Gary has
been a speaker at the BAI Money Transfer Conference, as well as the NACHA Annual Payments
Conference. He was elected to the Bankwire Operations Committee in 1985 and the VISA ACH
Advisory Committee in 1992. He worked with the US Treasury on a special task force dealing with
ACH issues. In early 1996, Gary was named to NACHA’s Arbitration Board and continues to serve.
He chaired a NACHA task force on Electronic Child Support Payments. In September 2003, he was
awarded the Commissioner’s Partnership Award by the Federal Office of Child Support
Enforcement for his work on the task force. Gary served on NACHA’s Risk Management Advisory
Group in its initial stages.
Gary holds BA and MBA degrees from the University of North Carolina at Charlotte (UNC
Charlotte). He is a graduate of both the North Carolina Bankers Association School and the South
Carolina Bankers Association School, and holds certificates from the American Institute of Banking
(AIB). Gary holds the permanent Accredited ACH Professional (AAP) certification from the
National Automated Clearing House Association. He is active in the North Carolina Treasury
Management Association (NCTMA), having served as Secretary and Treasurer. Gary is also active
in the local American Payroll Association (APA) chapter as well as at the national level of APA,
where he serves on the national APA ACH Committee. He has been recognized by APA for his
ongoing work on this committee. He regularly speaks at local, regional and national TMA and
APA chapter meetings and conferences, as well as for local Bankers Associations and Credit Union
groups. Gary has also been an instructor at NACHA’s Payment Institute. He conducts wire transfer
training for a number of the regional payments associations around the country.
Richard D. Richardson, Senior Vice President, Phoenix-Hecht
Richard is Senior Vice President of Phoenix-Hecht which best known for it’s database products
such as the Postal Survey, Clearing Study, Collection and Disbursement Models and Market
Research of Cash and Treasury Management. They are also publishers of information for the
Treasury Management Profession.
Mr. Richardson has extensive experience in the area of credit, accounts receivable, bank
financing and other treasury management related functions.
He is a member of the North Carolina TMA, served as president and continues to serve on its
Board of Directors and is a Committee Chairman. He is also a charter member of the Association
for Financial Professionals where he has served on its Board of Directors, Membership Chairman
and Government Relations Committee Chairman.
Richard has also served as a member of the Federal Reserve Industry Advisory Group on Future
EFT Payment Services and Advisory Group on Same Day Payments. He is often quoted on
industry topics and has authored several articles for trade magazines and journals.
Craig S. (Sandy) Saxer, Senior Vice President of Sales Development, PNC
Mr. Saxer has spent most of his 38-year career as a treasury professional and consultant to
corporate treasures. In his current assignment, he is responsible for sales opportunity
development and treasury management’s strategic development focus on working capital
services for clients and prospects. Mr. Saxer is a Certified Public Accountant (CPA) in the state
of Pennsylvania, and he holds a permanent Certified Cash Manager (CCM) designation from the
Association of Financial Professionals (AFP). He is a frequent speaker at AFP, Keenan-Flagler
School of UNC and various regional treasury, accounting and credit associations. He has spoken
at AFP regional session in addition to MTMA, St Louis AFP, and NYTMA. In addition, Mr.
Saxer has authored several articles on the subject of Treasury Management.
He has a Bachelor of Arts in Economics from Haverford College. He can be contacted at
Dori Weaver, Vice President, Treasury Services Division, Wachovia\Wells Fargo
Dori has nearly 18 years of treasury services experience. She is currently an Electronic Payments
Consultant in the Wachovia Treasury Services Division, responsible for providing new and
existing clients with consultative treasury services.
Dori joined Wachovia’s Treasury Services Division in 1991. She has held a number of customer
service, implementation, sales and management positions prior to assuming her current role as a
Product Consultant. Most recently Dori was a Sales Support Manager supporting both large
corporate and regional commercial portfolios in the Carolinas and Virginia markets. Prior to that
she was a Treasury Implementation Manager and also managed all of the servicing and
implementation needs for Wachovia’s National Corporate clients. She is currently studying for
her CTP certification
Dori holds a bachelors degree in Political Science from Appalachian State University. She lives
in Charlotte with her husband Scott, and their 2 daughters, Katie and Emily.
Allen Young, President and CEO, South Carolina ACH Association
As President and CEO of SOCACHA, Mr. Young’s responsibilities include managing the day-
to-day operations of the association as well as conducting payments training for member
institutions and assisting with problem resolution. In addition to his duties at SOCACHA, Allen
also serves on the ABA’s Routing Number Administrative Board, NACHA’s Rules Enforcement
Panel, NACHA’s Arbitration Board, NACHA’s Risk Management Product Group for
Enforcement and is a member of the Electronic Check Council. Prior to joining SOCACHA in
1998, Allen spent 17 years in data processing and bank operations for several community banks
in South Carolina. He received his AAP designation in 1998.