Information architecture Summary
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Information architecture
Summary
Natalia Shatokhina
CS575
Spring 2010
Understanding IA
Information architecture (IA) is a boundary, multidisciplinary field
which borrows from architecture, library and information science,
industrial design, and the social and cognitive sciences to design
information spaces
IA has been defined in different ways, often in relation to Web
design as the art and science of organizing and labeling web sites,
intranets, online communities and software to support usability and
findability.
More recently the field started encompassing environmental
design. Pervasive IA concept gains popularity.
“Information ecology” concept
“Information ecology” Business goals,
concept illustrates complex funding,
dependencies that exists politics,
between users, content and culture,
context technology,
Context resources
Audience,
Document/data IA tasks,
types, content
needs,info-
objects, Content Users seeking
volume,
behavior,
existing
experience
structure
Information architecture as a
discipline
Main components of IA for WWW:
Organization systems (how we categorize information)
Navigation systems (how we browse or move through information)
Searching systems (executing a search query against an index)
Labeling systems (how we represent the information)
Metadata, controlled vocabulary, classification schemas
IA process:
Research
Strategy
Design
Implementation
Administration
Designing for pervasive
information environments
Pervasive architecture - a new view on the architecture of
information and human-information interaction.
- it is the information architecture for a pervasive
environment, where user interacts with cross-media.
Cross-media
– Concept: parts of a single good or service are distributed
among different devices, media, or environments, and require
the user to move across two or more complementary, non-
alternative, domains.
Example: Design of an environment in a public library
Paper:
Example: Carnegie library in Pittsburgh
The environment comprised physical spaces (buildings, rooms,
materials), organizers (classification schemes, online catalog) and
human beings (customers , librarians and staff)
Research
– Talked to stakeholders, interviewed librarians and customers,
observed customers interactions with the library systems
Analysis
– Defined basic components of IA, created personas walking through
scenarios, created diagrams mapping difficulties customers
encounter when moving between organizers, communicated the
understanding of the system to stakeholders
Design (work in progress)
– developed directions: improve customers’ wayfinding experience,
help them transition gracefully from one organizer to another
Refinement & Implementation (work in progress)
– refined IA for physical space (redesigned signage and wayfinding
mechanisms) and categorization schemes, proposed a surface for
displaying of information of general interest in several areas as
pervasive architecture element
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