CV by wanghonghx


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                                General Profile and Resume

              SUPERVISOR                    A BRIEF OVERVIEW
                                            A BRIEF OVERVIEW

                                             An astute & result oriented professional with
 Strategy Planning & Administration
                                              more than 16 years of experience in Ground
 Space and Team Building Management          handling,   Passenger      services,   Cargo
 Cargo Capacity Revenue Management           management, communication, administration,
                                              Commercial and Sales.
                                             A keen manager with expertise in integrating
   Team build up & Equipment Planning        organizational vision and cross-functional team
   Internal & External communication         priorities with key focus on profitability and
   Sales Management                          ensuring optimal utilization of resources.
   Space Planning & Strategy
   Public Relations                         Proficient in  driving  &   communication
   Crisis Management
                                              excellence by creating a enabling working
                                             Proficient in developing & streamlining systems
  Masters in Commerce (Specialization:        with proven ability to enhance operational
 Accounting) from Government Jagannath        effectiveness and meet organizational goals
      College & University, Dhaka.            within the cost/time & quality parameters.

     Chartered Accountancy Course            Exposure to domestic and international airlines
  (Specialization: Auditing for three and     with an ability to implement the organizational
 half years) from Aziz - Halim & Company,     objective/ goals within the framework of local
                   Dhaka.                     relevance.

Airlines worked with:
Biman Bangladesh Airlines, Jet Airways India (PVT) Ltd and GMG Airlines Ltd.

Category Experience:
Ground Handling, Passenger Service, Cargo Operation.


July 2010 to till date          GMG Airlines Ltd as Assistant Station Manager

          Understand contract requirements and customer expectations.
          Budgetary responsibilities and financial responsibility.
          Determine and maintain the necessary and appropriate amount of personnel and
           equipment necessary to fulfill requirements.
          Plan and organize the most efficient use of resources to meet day to day basis
           through development and analysis of employee and equipment work schedules.
          Direct and control people and equipment to efficiently complete the task established
           company standards.
          Ensure provide service as SOP.
          Monitor and/or conduct training as require.
          Ensuring compliance with established company safety polices and procedure.
          Maintain working relationship with customers and provide prompt response to
           service requests.
         Provide employee counseling and discipline as needed.
         Prepares, coordinates, and conducts employee evaluations.
         Plans, assigns and monitors the activities of personnel on assigned shifts.
         Coordinates the ground handling of aircraft, including parking, securing, servicing,
          cleaning , loading/unloading, and providing the flight crew with required data for
          weight and balance calculations.
         Ensures proper preparation of tickets and the accountability and security of these
          documents and funds are collected.
         Coordinates gate functions and passenger boarding and deplaning.
         Monitors the handling of customer irregularities and amenities, including baggage.
         Ensures daily inspections, securing and maintenance of ground equipment if
         Monitors all work areas and job functions to insure that a safe environment exists
          and safe work habits are used.
         Insures compliance with security requirements including the identification and
          refusal of hazardous materials not accepted for carriage.
         Updates employee’s daily attendance records.
         Assists in preparation of manpower requirements.
         Prepares, when required, accident, aircraft damage, and injury reports.
         Monitors and provides daily operational information.
         Provides real time manpower support.
         Communicates with peers and superior on a shift.
         Monitors and provides reports for mishandled baggage on time performance and
          other such reports as assigned by the higher authority.
         Additional job duties as assigned.

Performance Highlights:

         Worked with renowned Group personnel and different government agencies.
         Successfully attainment the assign job and efficiently handler of shift.

July 2007 to Jun 2010       Jet Airways India Ltd. as Cargo Supervisor

         Organize the cargo operation and make liaison with relevant government/ non-
          government agencies, agents and other related departments.
         Supervise the export-import cargo acceptance and cargo staff loader.
         Manage the RAMP area from arrival to departure of flight particularly loading, off-
          loading and co-ordinate with load controller.
         Follow-up the import cargo in coordination with the Biman authority.

Performance Highlights:

         Worked with renowned Group personnel and different government agencies.
         Cargo stuffing increased up to 5 (Five) ton everyday in narrow body flight.
         During economic recession i.e. 2009-10 maintain steady cargo uplift which was the
          second amongst all station of the Jet Airways.

November 1994 to June 2007         Biman Bangladesh Airlines as Senior Traffic Assistant

         Make sure the passengers safety and endow with greater customer services.
         Identify potential customer & matching concept as per need gap portfolio.
         Ensure the overall operation which encompasses both flight, ground supported
          operations, communication and information among all agencies.
         Ensure the safety of an aircraft while on ground.
         Prepare a flight plan containing detail schedule of destinations including alternate,
          layover, expected fuel consumption, wind aloft, weather, altitude and compass
         Assist the passengers in the terminal services and also arrange wheelchair access.
          Ensure about passenger service agents that they are issuing refunds, computing
           fares, check-in baggage, collecting charges of excess baggage and provide travel
          Being a ramp planner, coordinate with various agencies and departments basing on
           arrival and departure time, and performs diverse tasks on the aircraft prior to

Performance Highlights:

          Worked as Oversees Customer Services Officer in Nepal and KSA (Jeddah) for 1
           month and 2 month respectively.
          Successfully attainment the assign job like movement of VVIP, VIP, air ambulance
           and non-schedule cargo movement which needs special attention.

    Key professional trainings :

       o   Basic Ground Handling organized by Bangladesh Airline Training Centre for 6
           (Six) months, November 1994.
       o   Departure Control System organized by Bangladesh Airline Training Centre for 7
           (Seven) days May 1995.
       o   RAMP Safety organized by Bangladesh Airline Training Centre for 7 (Seven) days,
           August 1995.
       o   Dangerous Goods Regulations organized by Bangladesh Airline Training Centre
           for 4 (Four) days, December 1995.
       o   Weight and Balance organized by Bangladesh Airline Training Centre for 7 (Seven)
           days, May1996.
       o   Common Uses Terminal Equipment (CUTE) organized by Bangladesh Airline
           Training Centre for 4 (Four) days, November 2005.
       o   Passenger Baggage Handling with World Tracer organized by Bangladesh Airline
           Training Centre for 6 (Six) days, January 2006.
       o   Basic Ground Handling organized by Jet Airways India Limited for 3 (Three)
           months, August 2007.
       o   Cargo Spot organized by Jet Airways India Limited for 5 (Five) days, October
       o   On Job Training on Cargo Handling organized by Jet Airways India Limited in
           Mumbai, Delhi and Kolkata Airport for 15 (Fifteen) days, November 2007.
       o   Mercator organized by GMG Airlines Ltd. at Dhaka for 07 days, Feb’2011.


      Skilled on Microsoft Word, Microsoft Excel under application software of Microsoft
       Professional 2000 Home Edition with Server and Service Pack 4, Microsoft XP, Vista and
       Windows 7.
      Skilled on Oracle Personal Edition 8 and Developer 6i.


Date of Birth :       20th October 1969.
Address       :       Section- 10, Block- B, Lane- 18, House- 05, Mirpur, Dhaka- 1216.
Father’s Name :       M A Bari Patwary,
Mother’s Name :       Mrs. Nurzahan Begum.

    Lft. Colonel Mohammad Ariful Bari
     Bangladesh Army,
     Jessore Cantonment, Jessore.,
     Mobile: 0088 01769552516

    Mr. Ekramul Haque Mazumder
     Deputy General Manager,
     Customer Service Department,
     GMG Airlines Ltd.
     HSIA, Zia, Dhaka.
     Mobile: 0088 01615995995

    Mr. Subashish Parida
     Sr. Aircraft Maintenance Engineer
     Dhaka, Jet Airways (Ind) Pvt. Ltd.
     HSIA, Zia, Dhaka.
     Mobile: 0088 01714114093

   I the undersigned certify that, to the best of my knowledge and belief, this resume describes my
   qualifications, experience and my-self. I understand that, my willful wrong statement described
   herein may lead to my disqualification or dismissal, if employed.

Mohammed Shamsuddin Ahamed Bari

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