GP comments and responses.xls by censhunay

VIEWS: 85 PAGES: 4868

									Comments And Responses Report for GP
Start date: 8/1/2009

Total number of organisations: 10471             Total number of organisations with responses: 995


Organisation Ratings and Comments
                             Organisation Name              Comment Title
       1                    Bethany Medical Centre   The approach of doctors
                                                              and staff gives
                                                                 confidence




       2                    Bethany Medical Centre   Less Work, More queue
Comments And Responses Report for GP
Start date: 8/1/2009

       3    FRYENT WAY MEDICAL CENTRE Dr K                Rudeness
                                    Levere




       4                Maiden Newton Surgery        Complacent GP,
                                                Misdiagnoses abound
Comments And Responses Report for GP
Start date: 8/1/2009

       5         Streatham Common Group Practice   without compassion on
                                                              the phone.
Comments And Responses Report for GP
Start date: 8/1/2009

       6         Streatham Common Group Practice       Poor Service




       7                            24 Fitz Road   Best Doctors Ever
Comments And Responses Report for GP
Start date: 8/1/2009

       8                      Abbey Medical Group                Poor service




       9       Abbey Medical Practice - Earls Barton     Some of the Doctors
                                    Branch Surgery     appear to be bored and
                                                           disinterested sadly




      10        ABNEY HOUSE MEDICAL CENTRE                           Not great




      11                      Acklam Road Surgery           Difficult to access
Comments And Responses Report for GP
Start date: 8/1/2009

      12                 Acklam Road Surgery     This practice is going
                                                 downhill fast...please
                                                                 save it




      13               Adelaide Medical Centre    This is a impersonal
                                                  surgery with terrible
                                                        customer care.
Comments And Responses Report for GP
Start date: 8/1/2009

      14               Adelaide Medical Centre Never answer their phone




      15               Adelaide Medical Centre   My Doctor is Wonderful.
Comments And Responses Report for GP
Start date: 8/1/2009

      16                       Air Balloon Surgery Improvements need to be
                                                                    made




      17               Albion Street Group Practice      The Practice needs to
                                                      improve how it deals with
                                                                        babies
Comments And Responses Report for GP
Start date: 8/1/2009

      18               Albion Street Group Practice   Excellent in every way
                                                                    possible.




      19               Albion Street Group Practice   The service I receive is
                                                            excellent from the
                                                      recetionists, the nurses
                                                                  and doctors




      20               Albion Street Group Practice             Superb Care
Comments And Responses Report for GP
Start date: 8/1/2009

      21               Albion Street Group Practice      Always polite, careing &
                                                                          helpful.




      22               Albion Street Group Practice I trust that if need be, i will
                                                               be taken care of.
Comments And Responses Report for GP
Start date: 8/1/2009

      23               Albion Street Group Practice   Impossible to get an
                                                             appointment




      24               Albion Street Group Practice   Good GP, pity about
                                                               reception.
Comments And Responses Report for GP
Start date: 8/1/2009

      25               Albion Street Group Practice GPs are good, the rest is
                                                                   shocking




      26               Albion Street Group Practice Significant improvements
                                                                     all round
Comments And Responses Report for GP
Start date: 8/1/2009

      27               Albion Street Group Practice An excellent service from
                                                       reception, nurses and
                                                                      doctors
Comments And Responses Report for GP
Start date: 8/1/2009

      28               Alderton Health Centre   Diappointing care for
                                                             children
Comments And Responses Report for GP
Start date: 8/1/2009

      29               Alderton Health Centre   A surgery where I have
                                                    mixed experiences




      30                   Al-Kowsar Surgery    Poor Customer Service
Comments And Responses Report for GP
Start date: 8/1/2009

      31               Alma Street Medical Centre All gp practices should be
                                                                     like this
Comments And Responses Report for GP
Start date: 8/1/2009

      32               Alma Street Medical Centre   OK
Comments And Responses Report for GP
Start date: 8/1/2009

      33               Amwell Group Practice Rushed staff, impossible
                                                 to get appointments
Comments And Responses Report for GP
Start date: 8/1/2009

      34               Amwell Group Practice   A solid practice
Comments And Responses Report for GP
Start date: 8/1/2009

      35               Andover Medical Centre       Been trying to get an
                                                appointment with a doctor
                                                   for weeks but was not
                                                                 able to!
Comments And Responses Report for GP
Start date: 8/1/2009

      36               Andover Medical Centre   Impossible to get an
                                                       appointment
Comments And Responses Report for GP
Start date: 8/1/2009

      37               Andover Medical Centre   Not helpful and badly
                                                         organized...
Comments And Responses Report for GP
Start date: 8/1/2009

      38               Ansdell Medical Centre   plan well in advance for
                                                         future illnesses
Comments And Responses Report for GP
Start date: 8/1/2009

      39               Arbury Medical Centre   The doctors should care
                                               more for you clients and
                                                not untrained reception
                                                                   staff
Comments And Responses Report for GP
Start date: 8/1/2009

      40               Argyll House Surgery   not helpful
Comments And Responses Report for GP
Start date: 8/1/2009

      41               Ashburn Medical Centre   Do not register if you
                                                need proper medical
                                                         supervision
Comments And Responses Report for GP
Start date: 8/1/2009

      42               Ashville Surgery        professional care




      43               Ashville Surgery    Be prepared to wait a
                                          while for appointments.
Comments And Responses Report for GP
Start date: 8/1/2009

      44               Ashville Surgery            sholud provide
                                          appointments when really
                                                         required
Comments And Responses Report for GP
Start date: 8/1/2009

      45               Ashville Surgery     Helpful doctors and a
                                          good system that works




      46               Ashville Surgery I would recommend them
Comments And Responses Report for GP
Start date: 8/1/2009

      47               Ashville Surgery   Professional and caring
                                           doctors, but with a few
                                                          glitches
Comments And Responses Report for GP
Start date: 8/1/2009

      48               Aylsham Surgery An extremely helpful and
                                       supportive practice for my
                                                    whole family
Comments And Responses Report for GP
Start date: 8/1/2009

      49               Baldry Gardens Family Practice   Excellent, up to date
                                                            surgery - highly
                                                                recomended




      50               Baldry Gardens Family Practice     Great GP Practice
Comments And Responses Report for GP
Start date: 8/1/2009

      51               Ball Tree Surgery   Miscellany
Comments And Responses Report for GP
Start date: 8/1/2009

      52               Ball Tree Surgery          Hurried, un-caring,
                                              stigmatic towards MH,
                                             cost-cutting and do not
                                                    adhere to NICE




      53               Ball Tree Surgery Appauling communication
                                          and £25 charge for
                                          referral for an application
                                                                form.
Comments And Responses Report for GP
Start date: 8/1/2009

      54               Balsall Common Surgery   Reception staff act like
                                                    you are a bother.
                                                  Appointments often
                                                        difficult to get.
Comments And Responses Report for GP
Start date: 8/1/2009

      55               Balsall Common Surgery   Excellent service within
                                                              the NHS.
Comments And Responses Report for GP
Start date: 8/1/2009

      56               Balsall Common Surgery      Totally rejected for an
                                                urgent apt when i moved
                                                  2 miles down the road.
Comments And Responses Report for GP
Start date: 8/1/2009

      57               Banks Medical Centre   Very friendly and helpful
                                                                Doctor




      58                   Bardney Surgery    I am planning to register
                                              with another GP even if I
                                                        have to travel!
Comments And Responses Report for GP
Start date: 8/1/2009

      59                      Barlby Surgery     Good healthcare




      60               Barlow Medical Centre   Friendly and caring
                                                          practice
Comments And Responses Report for GP
Start date: 8/1/2009

      61                 Barton Family Practice An excellent practice - an
                                                example of what the NHS
                                                                  can be.




      62      BARTON HOUSE GROUP PRACTICE        very difficult to deal with.
                                                 cannot see a doctor until
                                                     you are registered,...
Comments And Responses Report for GP
Start date: 8/1/2009

      63      BARTON HOUSE GROUP PRACTICE   GP Practice Comment




      64      BARTON HOUSE GROUP PRACTICE   Why are we waiting etc
                                                               etc
Comments And Responses Report for GP
Start date: 8/1/2009

      65      BARTON HOUSE GROUP PRACTICE A breath of fresh air from
                                                      the last place
Comments And Responses Report for GP
Start date: 8/1/2009

      66               Baslow Road Surgery   rude pack of staff
Comments And Responses Report for GP
Start date: 8/1/2009

      67               Baslow Road Surgery   Appalling Attitudes
Comments And Responses Report for GP
Start date: 8/1/2009

      68               Battle Hill Health Centre Welcoming atmosphere?




      69                      Beacon Medical       Excellent and caring
                                                               practice
Comments And Responses Report for GP
Start date: 8/1/2009

      70               Beaconsfield Medical Practice      An efficient and helpful
                                                          practice, appointments
                                                       that fit in with in with work




      71               Beaconsfield Medical Practice I am always made to feel
                                                         that I am wasting their
                                                        time, they never listen!




      72               Beaconsfield Medical Practice          Great care to meet
                                                                individual needs
Comments And Responses Report for GP
Start date: 8/1/2009

      73               Beaconsfield Medical Practice Fantastic service - online
                                                     appointment booking and
                                                      Drs who don't patronise
                                                                           you
Comments And Responses Report for GP
Start date: 8/1/2009

      74               Beaconsfield Medical Practice       Doctor's words: if you
                                                          have depression try to
                                                           have a more positive
                                                                      attitude :-|




      75                 Beaconsfield Road Surgery        The staff including Dr's
                                                            are always caring and
                                                       curtious and ready to help




      76                 Beaconsfield Road Surgery       They needto get doctors
                                                       that stay for more that 24.
Comments And Responses Report for GP
Start date: 8/1/2009

      77               Beaconsfield Road Surgery        Difficult to make
                                                           appointments




      78                  Beckett House Practice   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

      79               Beckett House Practice        Overall, very positive
                                                 consultation owing to the
                                                professionalism of the GP




      80               Beckett House Practice       Excellent attitude; 1st
                                                     Class medical skills;
                                                    excellent demeanour.
Comments And Responses Report for GP
Start date: 8/1/2009

      81                  Beckett House Practice         my local practice




      82               Bedminster Family Practice      Care, compassion,
                                                    consideration from the
                                                      entire practice staff.
Comments And Responses Report for GP
Start date: 8/1/2009

      83               Bedminster Family Practice   I'm moving to a different
                                                              surgery asap.




      84               Bedminster Family Practice impossible to see the GP
                                                              of my choice
Comments And Responses Report for GP
Start date: 8/1/2009

      85               Bedminster Family Practice   aweful, go elsewhere
Comments And Responses Report for GP
Start date: 8/1/2009

      86               Beech House Medical Practice   NOTHING
Comments And Responses Report for GP
Start date: 8/1/2009

      87               Beech House Surgery    The female doctors are
                                             excellent. The surgery is
                                              clean, tidy and well run.




      88               Beech House Surgery            some very rude
                                                        receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

      89               Beech House Surgery   Very approachable,
                                                 supportive and
                                                 understanding.




      90               Beech House Surgery      mostly excellent
Comments And Responses Report for GP
Start date: 8/1/2009

      91                 Beech House Surgery            severe failings




      92               Belford Medical Practice   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

      93                      Belford Medical Practice     This practice is a model
                                                          for how all such services
                                                                     should be run.




      94               BELLE VALE HEALTH CENTRE            The best surgery in our
                                                             locality with the best
                                                                GP's. No contest!




      95                Belsize Priory Medical Practice     It's an OK surgery but
                                                          with no female GP's it is
                                                                severely lacking!!!!
Comments And Responses Report for GP
Start date: 8/1/2009

      96          Belvedere Medical & Dental Centre    Open all hours to suit
                                                                  everyone




      97                  Belvidere Medical Practice   An excellent practice


      98                  Belvidere Medical Practice            My Doctor's
Comments And Responses Report for GP
Start date: 8/1/2009

      99               Bexley North Health Centre Do not visit this so called
                                                       walk in help centre.




     100               Birchwood Medical Practice    Rude staff on reception
                                                      and rude mangement
                                                                       team
Comments And Responses Report for GP
Start date: 8/1/2009

     101               Birchwood Medical Practice Busy practice but always
                                                   treated as an individual
                                                          by excellent staff




     102                   Bishops Place Surgery                  Very rude
Comments And Responses Report for GP
Start date: 8/1/2009

     103               Blackburn Road Medical Practice        Unable to make an
                                                         apointment untill 6.00am
                                                                    the next day




     104                      Blackthorn Health Centre              Lazy Doctors




     105                      Blandford Medical Centre         I was treated with
                                                          disregard and my Dr is
                                                                   rude and lazy
Comments And Responses Report for GP
Start date: 8/1/2009

     106               Blandford Medical Centre         Good Solid Practice




     107                Bluebell Medical Centre     When Doctor says they
                                                  will visit you at home very
                                                                    unreliable.




     108                  Bodey Medical Centre           Very good practice
Comments And Responses Report for GP
Start date: 8/1/2009

     109               Bodey Medical Centre They are always too busy
Comments And Responses Report for GP
Start date: 8/1/2009

     110               Bodey Medical Centre   Everything is good -
                                                Except getting an
                                                    appointment!




     111               Bodey Medical Centre    Hospital discharge
Comments And Responses Report for GP
Start date: 8/1/2009

     112               Bodey Medical Centre      never get appointment
                                                      even very urgent




     113               Boleyn Medical Centre      Good GP Practice but
                                               does need improvements
Comments And Responses Report for GP
Start date: 8/1/2009

     114               Boleyn Medical Centre    Access to the excellent
                                               GPs and Practise Nurses
                                                   is almost impossible




     115               Boleyn Medical Centre           worst services to
                                                     diagnosis the facts
                                                                 ...........




     116               Boleyn Medical Centre         Please take notice




     117               Boleyn Medical Centre    I would recommend this
                                                                 GP.
Comments And Responses Report for GP
Start date: 8/1/2009

     118               Boleyn Medical Centre      Rudeness rules, new
                                               registration not available
                                                              for months




     119               Boleyn Medical Centre     abuout medical centre
Comments And Responses Report for GP
Start date: 8/1/2009

     120               Boleyn Medical Centre   Where's the HELP
Comments And Responses Report for GP
Start date: 8/1/2009

     121          Boleyn Road Practice (Dr. S Rafiq)     GP Practice Comment




     122          Boleyn Road Practice (Dr. S Rafiq)             i am not happy




     123          Boleyn Road Practice (Dr. S Rafiq) Doctors don't listen to you
Comments And Responses Report for GP
Start date: 8/1/2009

     124          Boleyn Road Practice (Dr. S Rafiq)    Things i like about the
                                                                        surgery




     125          Boleyn Road Practice (Dr. S Rafiq) Stray well away from this
                                                                      practice
Comments And Responses Report for GP
Start date: 8/1/2009

     126          Boleyn Road Practice (Dr. S Rafiq)   GP Practice Comment




     127                   Bosworth Medical Centre     regrettably I agree with
                                                          the comment made
                                                           recently by Shane.
Comments And Responses Report for GP
Start date: 8/1/2009

     128   Botolph Bridge Community Health Centre   I used to hate vstng the
                                                        doc but not anymore
                                                      since I changed to this
                                                                     practice
Comments And Responses Report for GP
Start date: 8/1/2009

     129                  Braithwaite Road Surgery         Inconsistent and a
                                                              careless atitude




     130          Bramblys Grange Medical Practice   They were very firendly,
                                                     helped me out there and
                                                        then, and stopped my
                                                                     worrying!
Comments And Responses Report for GP
Start date: 8/1/2009

     131               Branch End Surgery   excellent care and time
                                                   taken to discuss
                                             treatment. No rushing
                                                     appointments.
Comments And Responses Report for GP
Start date: 8/1/2009

     132               Branksomewood Practice No choice in which doctor
                                                                 to see
Comments And Responses Report for GP
Start date: 8/1/2009

     133                 Branksomewood Practice Some things good, some
                                                             things bad.




     134               Bridge Lane Group Practice      I feel so frustrated
Comments And Responses Report for GP
Start date: 8/1/2009

     135               Bridge Lane Group Practice   I just want a doctor!!!!!




     136               Bridge Lane Group Practice    Inflexible, impossible
                                                      registration process
Comments And Responses Report for GP
Start date: 8/1/2009

     137               Bridge Lane Group Practice     same inflexible
                                                    registration policy




     138               Bridge Lane Group Practice    Really frustrated
Comments And Responses Report for GP
Start date: 8/1/2009

     139               Bridge Lane Group Practice      The service is dreadful
                                                      and I have had incorrect
                                                    diagnosis for major illness
Comments And Responses Report for GP
Start date: 8/1/2009

     140               Bridge Lane Group Practice    GP Practice Comment




     141        BRIDGE ROAD MEDICAL CENTRE                    Poor access for
                                                    preventive medical care
                                                    for office hours workers.




     142        BRIDGE ROAD MEDICAL CENTRE the doctors are so helpful
                                                 in nearly everyway
Comments And Responses Report for GP
Start date: 8/1/2009

     143               Bridge Street Medical Centre   Urgently needs some
                                                              male doctors




     144               Bridge Street Medical Centre      We were ignored
Comments And Responses Report for GP
Start date: 8/1/2009

     145                          Bridge Surgery     Receptionists are rude,
                                                       uncaring & unhelpful




     146               Brixton Hill Group Practice             Uninterested,
                                                     inconsistant, unhygenic
Comments And Responses Report for GP
Start date: 8/1/2009

     147               Brixton Hill Group Practice             Uninterested,
                                                     inconsistant, unhygenic
Comments And Responses Report for GP
Start date: 8/1/2009

     148               Brixton Hill Group Practice   A fair and balanced view
Comments And Responses Report for GP
Start date: 8/1/2009

     149               Brixton Hill Group Practice   Not so lucky
Comments And Responses Report for GP
Start date: 8/1/2009

     150               Brixton Hill Group Practice     Reliable and helpful
                                                     giving the feeling that
                                                                  they care
Comments And Responses Report for GP
Start date: 8/1/2009

     151               Brixton Hill Group Practice No published charges for
                                                    writing childrens school
                                                                   sick note
Comments And Responses Report for GP
Start date: 8/1/2009

     152                 Brixton Hill Group Practice       Sensitive and helpful
                                                       doctors in my experience




     153       Brockway, Backwell+ Nailsea Medical      A Practice that delivers
                                            Group        the very best care and
                                                              one you can trust.
Comments And Responses Report for GP
Start date: 8/1/2009

     154               Brondesbury Medical Centre   Reasons I am moving
                                                       from this practice




     155               Brook Green Medical Centre    Staff answering the
                                                    phone scared me out
Comments And Responses Report for GP
Start date: 8/1/2009

     156               Brook Green Medical Centre Great doctors and advice
                                                          always available
Comments And Responses Report for GP
Start date: 8/1/2009

     157               Brook Green Medical Centre           Front Staff
                                                    (Reception)Service
Comments And Responses Report for GP
Start date: 8/1/2009

     158               Brook Green Medical Centre   Good medical care but
                                                    what's up with the front
                                                         desk? seriously...




     159               Brook Green Medical Centre           Opening hours




     160               Brook Green Medical Centre Professional and Caring.
Comments And Responses Report for GP
Start date: 8/1/2009

     161               Brook Green Medical Centre   Everything a good GP
                                                       surgery should be!
Comments And Responses Report for GP
Start date: 8/1/2009

     162               Brook Green Medical Centre     Really disappointed




     163               Broom Lane Medical Centre     Doctor didn't take my
                                                    problem seriously and
                                                    gave me inappropriate
                                                              medication.




     164                 Broughton House Surgery      Poor quality surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     165               Brunel Medical Practice   DR good listener but
                                                 doesn't always follow
                                                  through very quickly




     166               Burnham Health Centre     Too busy - Difficult to
                                                 book an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     167               C.M.K.Medical Centre   Great service although
                                               alot of patients on the
                                               books. Some delays.
Comments And Responses Report for GP
Start date: 8/1/2009

     168               CABLE STREET SURGERY     No designated GP for
                                               patients and rarely any
                                              appointments available.
Comments And Responses Report for GP
Start date: 8/1/2009

     169               CABLE STREET SURGERY   complaint
Comments And Responses Report for GP
Start date: 8/1/2009

     170               CABLE STREET SURGERY   Anonymous
Comments And Responses Report for GP
Start date: 8/1/2009

     171               CABLE STREET SURGERY          An appointment at
                                              last......but not without a
                                                                     fight
Comments And Responses Report for GP
Start date: 8/1/2009

     172               CABLE STREET SURGERY   Very friendly, caring
                                                          doctors.




     173               CABLE STREET SURGERY   Very Good Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     174               CABLE STREET SURGERY      no appontments to see
                                              nurse for health check so
                                              I can even then try to see
                                                                    a Dr
Comments And Responses Report for GP
Start date: 8/1/2009

     175               CABLE STREET SURGERY   Can never get a nurse
                                                      appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     176               CABLE STREET SURGERY   very good service and
                                               friendly receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     177               CABLE STREET SURGERY             An antiquated and
                                                    arrogant service that is
                                                     run for its own benefit




     178                    Caen Medical Centre    Premium rate telephone
                                                  charges and queueing for
                                                                     reply.
Comments And Responses Report for GP
Start date: 8/1/2009

     179               Calow & Brimington Practice   Waste of time
Comments And Responses Report for GP
Start date: 8/1/2009

     180               Canberra Centre for Health   Just registered




     181               Canberra Centre for Health        Fantastic
Comments And Responses Report for GP
Start date: 8/1/2009

     182               Canberra Centre for Health This place and people are
                                                        great - receptionists,
                                                      nurse and doctors are
                                                                    very help
Comments And Responses Report for GP
Start date: 8/1/2009

     183               Canberra Centre for Health   I would recommend this
                                                                  centre !
Comments And Responses Report for GP
Start date: 8/1/2009

     184               Canberra Centre for Health   I strongly recomended
                                                      this clinic to any new
                                                                     patients.
Comments And Responses Report for GP
Start date: 8/1/2009

     185               Cape Hill Medical Centre   Hopeless
Comments And Responses Report for GP
Start date: 8/1/2009

     186               Cape Hill Medical Centre   GP Practice Comment




     187               Cape Hill Medical Centre             Excellent !
Comments And Responses Report for GP
Start date: 8/1/2009

     188               Carfax NHS Medical Centre         Never Ever Again




     189                   Carlton House Surgery   good when you are seen
Comments And Responses Report for GP
Start date: 8/1/2009

     190               Carlton House Surgery   Suffering that can be
                                                           avoided!




     191               Carlton House Surgery              As above
Comments And Responses Report for GP
Start date: 8/1/2009

     192               Carlton House Surgery       Highly dissatisfied




     193               Carlton House Surgery    Really happy with all
                                               aspects of care at this
                                                    practice. Highly
                                                     recommended.
Comments And Responses Report for GP
Start date: 8/1/2009

     194               Carlton House Surgery    Great practice with very
                                                helpful and friendly GPs




     195               Carlton Street Surgery    The Doctor I saw was
                                                  good but there really
                                                should be a permanent
                                                        female Doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     196               Castle Hedingham Surgery         Extremley rude and
                                                  discussting management!
                                                     Would never deal with
                                                                them again
Comments And Responses Report for GP
Start date: 8/1/2009

     197               Cathedral Medical Centre I have been very unhappy
                                                  with the recent service at
                                                                the centre.
Comments And Responses Report for GP
Start date: 8/1/2009

     198               Cathedral Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     199               Cathedral Medical Group   Poor practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     200               Cavendish Health Centre Choose another practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     201      Caythorpe & Ancaster Medical Practice   Excellent Practice
                                        (Ancaster)
Comments And Responses Report for GP
Start date: 8/1/2009

     202               Cedar House Surgery St Neots    I think they operate to
                                                      maximise their pay and
                                                           patient care comes
                                                                       second
Comments And Responses Report for GP
Start date: 8/1/2009

     203               Cedar Practice   Unprofessional.
Comments And Responses Report for GP
Start date: 8/1/2009

     204               Cedar Practice   Poor hygiene, rude staff,
                                        one particular doctor not
                                             helpful, hard to get
                                                    appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     205               CENTRAL SURGERY     Two week wait for
                                         appointment, despite
                                         being a post-surgery
                                                   pensioner
Comments And Responses Report for GP
Start date: 8/1/2009

     206               Central Surgery               Appointments




     207               Central Surgery    most of my experiences
                                         with central surgery have
                                         been terrible, avoid if you
                                                                 can
Comments And Responses Report for GP
Start date: 8/1/2009

     208               Charlton Hill Surgery           Disappointing




     209               Charlton Hill Surgery 3 Docs good, one couldnt
                                                            care less
Comments And Responses Report for GP
Start date: 8/1/2009

     210               Cheadle Hulme Health Centre    Almost impossible to get
           (Drs:Shipston, Hastings,Davie, Webster &   an appointment within 2
                                            Byrne)                       days




     211               Cheadle Hulme Health Centre                Registration
           (Drs:Shipston, Hastings,Davie, Webster &
                                            Byrne)
Comments And Responses Report for GP
Start date: 8/1/2009

     212               Chiswick Health Practice          Very unpleasant




     213               Chiswick Health Practice   GPs OK, reception staff
                                                    obtuse and unhelpful
Comments And Responses Report for GP
Start date: 8/1/2009

     214                        Cholmley Gardens             Hard to reach by
                                                         telephone, not open
                                                               enough hours




     215                        Cholmley Gardens Depends of which doctor
                                                                you get!




     216 Christmas Maltings Surgery - Dr Selby and   A really like this doctors
                                          Partners
Comments And Responses Report for GP
Start date: 8/1/2009

     217 Christmas Maltings Surgery - Dr Selby and    Good
                                          Partners




     218          Church Elm Lane Medical Practice   Thomas
Comments And Responses Report for GP
Start date: 8/1/2009

     219          Church Elm Lane Medical Practice   All that glistens is not
                                                                        gold!
Comments And Responses Report for GP
Start date: 8/1/2009

     220          Church Elm Lane Medical Practice   Doctors not fond of
                                                      issuing expensive
                                                           prescriptions
Comments And Responses Report for GP
Start date: 8/1/2009

     221         CHURCH END MEDICAL CENTRE   reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

     222 Church Lane Surgery Dr Kamal & partners Very inefficient difficult to
                                                      make appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     223               Church Street Practice It is absolutely impossible
                                                   to get an appointment




     224                Church View Surgery          This was the worst
                                                 experience I have ever
                                                 had at a doctor's office.
Comments And Responses Report for GP
Start date: 8/1/2009

     225                    Church View Surgery          I would suggest the
                                                  reception staff get training
                                                     on how to treat patients




     226     CHURCHILL HEALTHCARE - Churchill My GP has always given
                              Medical Centre       excellent care and
                                                            treatment
Comments And Responses Report for GP
Start date: 8/1/2009

     227     CHURCHILL HEALTHCARE - Churchill Longer openign hours are
                              Medical Centre                   helpful




     228                       City Health Centre   Don't waste your time
Comments And Responses Report for GP
Start date: 8/1/2009

     229               City Health Centre   Great building and Drs
                                            shame about reception
                                                             staff.




     230               City Way Surgery           no appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     231                       City Way Surgery Long wait for appointment




     232               CIVIC MEDICAL CENTRE Receptionist, cold, abrupt,
                                            non-helpfull ..no empathy
                                              what so ever and Rude
Comments And Responses Report for GP
Start date: 8/1/2009

     233               Clee Medical Centre   Appalling
Comments And Responses Report for GP
Start date: 8/1/2009

     234                Clifton Medical Centre Excellent Medical &
                                                support staff let down by
                                              telephone auto-answering
                                                                    syste




     235               Clifton Medical Practice   My Father's Alzheimer's
Comments And Responses Report for GP
Start date: 8/1/2009

     236               Clifton Medical Practice efficiently and confidently
                                                                 dealt with
Comments And Responses Report for GP
Start date: 8/1/2009

     237               Clifton Medical Practice       Surgery is run for the
                                                  benefit of the doctors and
                                                    staff, NOT the patients
Comments And Responses Report for GP
Start date: 8/1/2009

     238               Clifton Medical Practice   poor and rude service
Comments And Responses Report for GP
Start date: 8/1/2009

     239               Coastal Medical Group   who's my doctor?
Comments And Responses Report for GP
Start date: 8/1/2009

     240               Coastal Medical Group   Worst Practice I have
                                                   ever been with!!
Comments And Responses Report for GP
Start date: 8/1/2009

     241               Coastal Medical Group   poorly trained staff
Comments And Responses Report for GP
Start date: 8/1/2009

     242               Coastal Medical Group You need more lines and
                                             more staff staff to answer
                                                 telephones generally




     243               Coastal Medical Group Been with this practice for
                                             24 yrs and still very happy
Comments And Responses Report for GP
Start date: 8/1/2009

     244               Coastal Medical Group The doctors all seem not
                                                to want carry out any
                                                      treatment at all
Comments And Responses Report for GP
Start date: 8/1/2009

     245               Coastal Medical Group   Extreme Frustration
Comments And Responses Report for GP
Start date: 8/1/2009

     246                              Conway PMS      GP surgery comment




     247               Cornerstone Medical Practice                awful
Comments And Responses Report for GP
Start date: 8/1/2009

     248               Cornford House Surgery   Rude or qualified?




     249               Cornford House Surgery   Practice feedback
Comments And Responses Report for GP
Start date: 8/1/2009

     250               Cornford House Surgery I'm very reluctant to jump
                                                     through the hoops
                                              necessary to see a doctor




     251               Coulby Medical Practice       Rude Receptionist!
Comments And Responses Report for GP
Start date: 8/1/2009

     252               Courtyard Surgery     the reception does not
                                                 seem to be able to
                                           welcome / guide patients
                                                                  !
Comments And Responses Report for GP
Start date: 8/1/2009

     253               Courtyard Surgery    So far, not so good... no
                                           wonder people go to A&E
                                                             instead!
Comments And Responses Report for GP
Start date: 8/1/2009

     254               Courtyard Surgery   Just don't do it.
Comments And Responses Report for GP
Start date: 8/1/2009

     255               Courtyard Surgery Clean and easy to check
                                            in now there is a DIY
                                                          service
Comments And Responses Report for GP
Start date: 8/1/2009

     256               Courtyard Surgery   Appalling service
Comments And Responses Report for GP
Start date: 8/1/2009

     257               Courtyard Surgery   Very un helpful - would
                                                  not recommend
Comments And Responses Report for GP
Start date: 8/1/2009

     258               Courtyard Surgery     GP Practice Comment




     259               Courtyard Surgery       Reception rude and
                                           unhelpful; very difficult to
                                               get an appointment.
Comments And Responses Report for GP
Start date: 8/1/2009

     260               Courtyard Surgery   Dreadful
Comments And Responses Report for GP
Start date: 8/1/2009

     261               Courtyard Surgery   GP Practice Comment




     262                 Cox & Partners         If you wanted to be
                                           treated with respect, go
                                                   somewhere else!
Comments And Responses Report for GP
Start date: 8/1/2009

     263                  Crossroads Surgery     Long time to wait for an
                                                            appointment




     264               Croston Village Surgery   The best GP practice in
                                                             the world!
Comments And Responses Report for GP
Start date: 8/1/2009

     265               Croston Village Surgery     Fantastic village GP




     266                Crown House Surgery I always feel cared for as
                                                         an individual
Comments And Responses Report for GP
Start date: 8/1/2009

     267               Cubbington Road Surgery    GP Practice Comment




     268                       Dalston Practice   My doctor is a brilliant
                                                                  doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     269               Darnall Community Health     The GP's don't listen,
                                                  they want you out of the
                                                    door within 2 minutes.
Comments And Responses Report for GP
Start date: 8/1/2009

     270               Darnall Community Health    It was not promising. I
                                                  wish I never need them
                                                                   again.
Comments And Responses Report for GP
Start date: 8/1/2009

     271               Davenport House Surgery   First class GP's, shame
                                                  about the appointment
                                                                  system
Comments And Responses Report for GP
Start date: 8/1/2009

     272               De Lusignan S & Partners      i have been with your
                                                    surgery 20 years plus
                                                  very comfortable with all
                                                                      staff




     273               De Lusignan S & Partners     No extended opening
                                                    hours available at all
Comments And Responses Report for GP
Start date: 8/1/2009

     274               De Lusignan S & Partners   Go elsewhere. I am
Comments And Responses Report for GP
Start date: 8/1/2009

     275                   Dean House     Rude doctor




     276               Deptford Surgery    So helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     277                    Deptford Surgery   Reall quiet and friendly
                                                         small surgery




     278                    Deptford Surgery      Very disappointing.




     279               Derwent House Surgery                  Location
Comments And Responses Report for GP
Start date: 8/1/2009

     280                   Derwent House Surgery          Stressed out due to
                                                               musac abuse.




     281                   Derwent House Surgery          Super Fast Flu Jab




     282                   Derwent House Surgery Still great service despite
                                                         temporary building




     283                 Derwent House Surgery Good practice, caring and
                                                                 professional
     284 Dishley Grange Medical Practice, Maxwell        excellent Practice.
                                   Drive Surgery                   motivated,
                                                             knowledgeable,
                                                  diligent,caring empathetic
                                                                        G.P's
Comments And Responses Report for GP
Start date: 8/1/2009

     285                Donnington Medical Practice    An excellent practise.




     286               Dormers Wells Medical Centre       last visited this GP
                                                      practice in March 2010
Comments And Responses Report for GP
Start date: 8/1/2009

     287               Dr A Bigg & partners   Not ideal
Comments And Responses Report for GP
Start date: 8/1/2009

     288                 Dr A Dale and Partners Appalling attitude of staff




     289               Dr A E Brooke & Partners           I am looking into
                                                        changing practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     290               Dr A G Bennett & Ptrs   the use of a triage nurse
                                                 is a bit OTT when you
                                               want the reasuance of a
                                                                 doctor.




     291               Dr A G Bennett & Ptrs   the worst doctors i have
                                               ever had the misfortune
                                                 to have to experience
Comments And Responses Report for GP
Start date: 8/1/2009

     292                             Dr A Hirst   My doctor is very good.




     293               Dr A J Dawton & Partners   Excellent service at all
                                                                   times
Comments And Responses Report for GP
Start date: 8/1/2009

     294               Dr A J Dawton & Partners   Hospital driver
                                                   arrangments
Comments And Responses Report for GP
Start date: 8/1/2009

     295               Dr A J Dawton & Partners   inability to actually reach
                                                                 the surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     296               Dr A J Dawton & Partners      Surgery Has Gone
                                                  Hugely Downhill Since
                                                                  2009
Comments And Responses Report for GP
Start date: 8/1/2009

     297               Dr A J Dawton & Partners   Change to 0844 number
                                                                    cost
Comments And Responses Report for GP
Start date: 8/1/2009

     298               Dr A Joshi   reluctant to pursue long
                                     term problems+refer to
                                                   specialist
Comments And Responses Report for GP
Start date: 8/1/2009

     299               Dr A K Abeyewardene & Partner    This doctor seems to be
                                                         exactly what I want but
                                                             not the asmin staff.




     300                   Dr A M Harley And Partners     This is a fantastic GP
                                                             practice that treats
                                                           patients with respect
                                                               & genuinen
Comments And Responses Report for GP
Start date: 8/1/2009

     301               Dr A R CRAIGHILL & partners   waiting area is appaling
                                                                   and no lift




     302               Dr A R CRAIGHILL & partners       Friendly and helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     303               Dr A R CRAIGHILL & partners This practice is improving
                                                                   all the time




     304               Dr A R CRAIGHILL & partners      4-5 week waiting list for
                                                             pm apptmts + still
                                                       accepting new patients?
                                                                     ridiculous
Comments And Responses Report for GP
Start date: 8/1/2009

     305               Dr A R CRAIGHILL & partners      avoid if you can




     306               Dr A R CRAIGHILL & partners   Opening hours very
                                                              restricted
Comments And Responses Report for GP
Start date: 8/1/2009

     307     Dr Ahc Boddam-Whetham And Partners           Nice GPs, but be
                                                  prepared to grit your teeth
                                                      when dealing with the
                                                               receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     308     Dr Ahc Boddam-Whetham And Partners    Reception staff at Prices
                                                                         Mill




     309                  Dr Apps J M & Partners                      praise




     310                  Dr Apps J M & Partners    Advice and treatment is
                                                   good - when you can get
                                                         to to see a doctor.
Comments And Responses Report for GP
Start date: 8/1/2009

     311               Dr Apps J M & Partners      Extremely poor and
                                                          distressing.




     312               Dr Apps J M & Partners   It's best to book ahead
Comments And Responses Report for GP
Start date: 8/1/2009

     313               Dr Apps J M & Partners   Doctors are great if you
                                                   ever get to see one
Comments And Responses Report for GP
Start date: 8/1/2009

     314               Dr Apps J M & Partners       ANd the point of the
                                                telephone triage system
                                                                 is . . . ?
Comments And Responses Report for GP
Start date: 8/1/2009

     315               Dr ARAS & partners   stay away!
Comments And Responses Report for GP
Start date: 8/1/2009

     316               Dr ARAS & partners   Service must be
                                                  improved
Comments And Responses Report for GP
Start date: 8/1/2009

     317               Dr ARAS & partners   never use this surgery
                                             quoted 2 weeks for a
                                             doctors appointment
                                                            today.
Comments And Responses Report for GP
Start date: 8/1/2009

     318               Dr ARAS & partners    To busy and to hard to
                                                get an appointment




     319                    Dr Arsiwala Is       Very satisfied with
                                                treatment received
Comments And Responses Report for GP
Start date: 8/1/2009

     320                          Dr Aslam T      waiting times




     321                          Dr ATTIAS     A good service.




     322               Dr Auckland & partners         The Best



     323               Dr Auckland & partners           Super!
Comments And Responses Report for GP
Start date: 8/1/2009

     324                           Dr B B Roy      Poor service surly staff
                                                        and disorganised

     325               Dr B Chauhan & Partners         The practice is very
                                                 friendly and professional.




     326               Dr B Chauhan & Partners    This is a poorly run and
                                                       unhelpful practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     327                  Dr B Chauhan & Partners     An excellent, efficiently
                                                                 run practice




     328                  Dr B Chauhan & Partners                    40 years




     329                  Dr B Chauhan & Partners                best practice




     330          Dr B Kalebic - The Garden Surgery        Excellent practice
Comments And Responses Report for GP
Start date: 8/1/2009

     331          Dr B Kalebic - The Garden Surgery Reception staff are rude,
                                                     it is generally not a nice
                                                                 place to visit.




     332          Dr B Kalebic - The Garden Surgery           Very poor service




     333          Dr B Kalebic - The Garden Surgery       Poor service from the
                                                                        word go
Comments And Responses Report for GP
Start date: 8/1/2009

     334          Dr B Kalebic - The Garden Surgery   Poor service




     335                         Dr Baig & Partners        Helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     336                    Dr Baig & Partners     Pevensey Bay/Stone
                                                       Cross Surgeries




     337                    Dr Baig & Partners    Excellent, friendly and
                                                   professional service.




     338                    Dr Baig & Partners Excellent medical centre.
                                                      Warm and caring
                                                       members of staff




     339               Dr BANGHAM & partners     disappointing. They just
                                                     make you feel like a
                                                               nuisance.
Comments And Responses Report for GP
Start date: 8/1/2009

     340               Dr BANGHAM & partners   Avoid this Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     341               Dr BANNATYNE & partners          General Comments




     342               Dr BANNATYNE & partners                Good in parts




     343                    Dr BARLIN & partner       Personal, not rushed,
                                                  very caring and extremely
                                                                    helpful!
Comments And Responses Report for GP
Start date: 8/1/2009

     344               Dr BARLIN & partner             Appointments




     345               Dr BARLIN & partner   Cold, rude and superior
                                                       attitude of the
                                             receptionists really lets
                                                       surgery down
Comments And Responses Report for GP
Start date: 8/1/2009

     346                  Dr BARLIN & partner           Staff need to use
                                                       common sense in
                                                 scheduling appointments




     347                 Dr Barnard & Partners       Despite the previous
                                                                comment




     348               Dr BARNETT & partners     good practice except for
                                                    appointment system
Comments And Responses Report for GP
Start date: 8/1/2009

     349           Dr BARTHES-WILSON & partner   Terrible service with an
                                                    anti-patient attitude.




     350           Dr BARTHES-WILSON & partner   Lost its way with caring
                                                    help - the customer
                                                       experience needs
                                                            improvement
Comments And Responses Report for GP
Start date: 8/1/2009

     351               Dr Bartlett & Partners   Stanford Medical Centre
                                                         is populated by
                                                  incompetent, arrogant
                                                                 people
Comments And Responses Report for GP
Start date: 8/1/2009

     352               Dr Belderson L & Partners Rude receptionists &
                                                         difficult to get an
                                                              appointment




     353               Dr Belderson L & Partners A dedicated team of GPs,
                                                 Nurse Practitioners, et al.




     354               Dr Belderson L & Partners Good helpful service, nice
                                                       clean environment
Comments And Responses Report for GP
Start date: 8/1/2009

     355               Dr Belderson L & Partners Good care but it operates
                                                   more smoothly for staff
                                                            than patients




     356                  Dr Bindra Hs & Partner            great practice




     357                Dr Birkin A E & Partners     Amazing GP Practice
Comments And Responses Report for GP
Start date: 8/1/2009

     358               Dr BOWER & partners   Great doctors poor
                                                  management
Comments And Responses Report for GP
Start date: 8/1/2009

     359               Dr BRADY & partners       If you can get to see a
                                                                  Doctor




     360               Dr Bunt RJ & Partners disappointed by the lack
                                                   of consistency this
                                                surgery offers families
Comments And Responses Report for GP
Start date: 8/1/2009

     361               Dr Bunt RJ & Partners       Excellent Care and
                                                              Service




     362               Dr Bunt RJ & Partners    Receptionists, doctors
                                               and nurses friendly and
                                                                helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     363               Dr C A Chivers And Partners             Supportive, but
                                                     patronising/maternalistic-
                                                       be careful with chronic
                                                                   conditions




     364                 Dr C M Wilson & Partners        This surgery doesn't
                                                       appear to be accepting
                                                                new patients.
Comments And Responses Report for GP
Start date: 8/1/2009

     365               Dr C Vivekananda And Partner   Very poor service!
Comments And Responses Report for GP
Start date: 8/1/2009

     366               Dr C Vivekananda And Partner Appauling Service, I only
                                                         use them to obtain
                                                                    referals
Comments And Responses Report for GP
Start date: 8/1/2009

     367               Dr C Vivekananda And Partner My main issue is with the
                                                         rude and unhelpful
                                                               receptionists




     368         Dr Cave & Partners - The Ridgeway     not taking new patients
                                            Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     369               Dr CHOUDHURY & partners       A nice surgery to attend
                                                    with helpful practice staff.




     370                Dr Chudley S M & Partners         Good access, good
                                                                 experience
Comments And Responses Report for GP
Start date: 8/1/2009

     371               Dr Clay S N & Partners Reception services are a
                                                                  joke




     372                         Dr Cockrill J        Wrong diagnosis




     373               Dr Cooke Mj & Partners     Excellent Practice of
                                                         Professionals
Comments And Responses Report for GP
Start date: 8/1/2009

     374               Dr Cooney J A F & Partners    Usually Very good




     375                    Dr COTTER & partner      This practice has a
                                                    number of excellent
                                                               doctors...
Comments And Responses Report for GP
Start date: 8/1/2009

     376      Dr Cowan and Partners - Allesley Park   Always really helpful
                                       Medical Ctr




     377      Dr Cowan and Partners - Allesley Park    I often have to wait
                                       Medical Ctr     between 20 and 50
                                                          minutes past my
                                                         appointment time.
Comments And Responses Report for GP
Start date: 8/1/2009

     378               Dr Crystal T L & Partners                    Advice




     379               Dr Crystal T L & Partners A place where I am made
                                                           to feel relaxed,
                                                 comfortable nothing is too
                                                              much hassle
Comments And Responses Report for GP
Start date: 8/1/2009

     380               Dr D A Tree-Booker & Partners         Wonderful staff :-)




     381                     Dr D Milligan & Partners   Completely outraged at
                                                           the lack of service.
Comments And Responses Report for GP
Start date: 8/1/2009

     382               Dr D Milligan & Partners   Completely outraged at
                                                     the lack of service.
Comments And Responses Report for GP
Start date: 8/1/2009

     383               Dr D Milligan & Partners       Excellent and caring
                                                  practice - Well Done and
                                                             thankyou NHS.




     384               Dr D Milligan & Partners       I would not hesitate to
                                                  recommend Loddon Vale
                                                    to prospective patients.
Comments And Responses Report for GP
Start date: 8/1/2009

     385                    Dr D Milligan & Partners   Confidence diminished




     386                    Dr D Milligan & Partners   The practive provides a
                                                                    very good,
                                                       comprehensive service.




     387               Dr D R Edwards And Partners Excellent G.P.S Surgery
                                                          in the Cotswolds
Comments And Responses Report for GP
Start date: 8/1/2009

     388           Dr D R Haig-Ferguson & Partners   difficult to see the same
                                                                             dr




     389           Dr D R Haig-Ferguson & Partners                lack of care
Comments And Responses Report for GP
Start date: 8/1/2009

     390           Dr D R Haig-Ferguson & Partners Apathetic and indifferent.
Comments And Responses Report for GP
Start date: 8/1/2009

     391           Dr D Shantir - Dr Shantir Practice   Clean and good opening
                                                                         times
Comments And Responses Report for GP
Start date: 8/1/2009

     392           Dr D Shantir - Dr Shantir Practice Can never get through on
                                                                     the phone




     393                     Dr D Smith & Partners       Appointment process
                                                             needs reviewing
Comments And Responses Report for GP
Start date: 8/1/2009

     394               Dr Da Costa   Since mid. 2008 medical
                                       and personal attention
                                        has been bad beyond
                                                       belief.
Comments And Responses Report for GP
Start date: 8/1/2009

     395               Dr Da Costa   Efficient but ineffective




     396               Dr Da Costa   Decent GP but not both
                                          doctors are great
Comments And Responses Report for GP
Start date: 8/1/2009

     397               Dr Dakin & Dr Ingram      GP Practice Comment




     398               Dr Dakin & Dr Ingram       I'm changing doctors
                                              even though this is on the
                                                      street next to me!
Comments And Responses Report for GP
Start date: 8/1/2009

     399               Dr DANDAPAT & partner   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     400               Dr DATOO   totally unproffesional
                                                 attitude
Comments And Responses Report for GP
Start date: 8/1/2009

     401                          Dr DATOO Requesting a prescription




     402               Dr De Marco & Partners       very poor service
Comments And Responses Report for GP
Start date: 8/1/2009

     403               Dr Dean A J P & Partners Very polite and nice staff




     404               Dr Dean A J P & Partners   The practise is not at all
                                                  welcoming, I'd rather go
                                                         to summerfields




     405               Dr Dean A J P & Partners    Disgraceful, a let down,
                                                    rude and unhelpful!!!!!
Comments And Responses Report for GP
Start date: 8/1/2009

     406               Dr Dean A J P & Partners             No choice




     407               Dr Dean A J P & Partners   unable to see doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     408               Dr Dean A J P & Partners        We would definitely
                                                   recommend this practice
                                                               to a friend.




     409                    Dr Dilley & partners                 Fantastic!
Comments And Responses Report for GP
Start date: 8/1/2009

     410                 Dr Dilley & partners I find my dealings with the
                                                    reception team totally
                                               frustrating and unhelpful!




     411               Dr Diu R S & Partners     why say i can send you
                                                 an e mail but you fail to
                                                       provide an e mail
                                                               address?
Comments And Responses Report for GP
Start date: 8/1/2009

     412               Dr Diu R S & Partners        When I walk in the
                                                 surgery I feel like I am
                                               intruding and they want
                                                          me out ASAP
Comments And Responses Report for GP
Start date: 8/1/2009

     413               Dr Downing H M & Partners              Excellent!




     414                    Dr Duru GO & Partner   Involve patients more
Comments And Responses Report for GP
Start date: 8/1/2009

     415               Dr E Paul - Paul's Surgery   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     416                    Dr Edwards & partners   Strange rules for making
                                                               appointments




     417               Dr F C Clough And Partners        Don't seem to like
                                                        patients very much.
Comments And Responses Report for GP
Start date: 8/1/2009

     418                Dr F C Clough And Partners         polite comforting
                                                                 experience.


     419               Dr Fernandes N B & Partners         no appointments




     420                  Dr Foster WH & Partners A Friendly and organised
                                                                   practice
Comments And Responses Report for GP
Start date: 8/1/2009

     421               Dr G Garvey and Partners   My GP is very good but
                                                  getting an apoinment is
                                                              very difficult
Comments And Responses Report for GP
Start date: 8/1/2009

     422               Dr Gabbitas S M & Partners   Excellent service
Comments And Responses Report for GP
Start date: 8/1/2009

     423               Dr Gabbitas S M & Partners   It's OK but I think there
                                                    are probably better GP
                                                       surgeries in the area.




     424                Dr GALLOWAY & partners       Not impressed by the
                                                      standard of service
Comments And Responses Report for GP
Start date: 8/1/2009

     425    Dr Gallwey & McDonald, Cedars Medical                 Diabolical
                                           Group




     426                    Dr GANESH & partner       GP practice comment




     427                     Dr Gayton & Partners         Been consistently
                                                    disappointed on visits to
                                                                this surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     428                  Dr Glaze & Partners       Experience with this
                                                               practice




     429               Dr GLEDHILL & partner This survey is very useful,
                                             and crucial, but questions
                                                     are too simplistic.
Comments And Responses Report for GP
Start date: 8/1/2009

     430                  Dr GOLD & partners Doctors and nurses great,
                                                receptionists rude and
                                                              unhelpful




     431               Dr Grant J L & Partners   GP Practice Comment




     432               Dr Grant J L & Partners            Excellent GP
Comments And Responses Report for GP
Start date: 8/1/2009

     433               Dr H C Bhutani & Partners      Like the practice, but
                                                     needs to focus on the
                                                   patient not gov. targets
Comments And Responses Report for GP
Start date: 8/1/2009

     434               Dr H V Trivedi & Partners        Very disappointed




     435                    Dr Haigh & partners    An up to date and user
                                                          friendly practice
Comments And Responses Report for GP
Start date: 8/1/2009

     436               Dr Haigh & partners getting an appointment is
                                              not easy and often not
                                                     within 48 hours




     437               Dr Haigh & partners       Well organised and
                                               efficient practice with
                                                enlightened outlook.
Comments And Responses Report for GP
Start date: 8/1/2009

     438                Dr Harker & Partners   Pathetic service - long
                                                 waits on telephone.




     439                Dr Harker & Partners          Just not happy




     440               Dr HARRIS & partners    A modern and friendly
                                               practice with fantastic
                                                      patient service
Comments And Responses Report for GP
Start date: 8/1/2009

     441               Dr Heywood & Partners   Actively seeking a new
                                                             practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     442               Dr Higson & Partners   Uncaring!
Comments And Responses Report for GP
Start date: 8/1/2009

     443               Dr Higson & Partners   Practice is runs efficient
                                                appointments, but the
                                                 doctors do not know
                                                              patients.
Comments And Responses Report for GP
Start date: 8/1/2009

     444               Dr Higson & Partners   Efficient and Friendly
Comments And Responses Report for GP
Start date: 8/1/2009

     445               Dr Higson & Partners Undignified treatment, no
                                               respect for privacy by
                                                          receptionist
Comments And Responses Report for GP
Start date: 8/1/2009

     446               Dr Higson & Partners   cold and uncaring
                                                      reception
Comments And Responses Report for GP
Start date: 8/1/2009

     447               Dr Holliday Jj & Partners   Could hardly be worse
Comments And Responses Report for GP
Start date: 8/1/2009

     448               Dr Hood & Partners     Despite the efforts of
                                            some staff an ingrained
                                               'anti- patient' culture
                                                             persists




     449                       Dr HOWE                     Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

     450               Dr Huddart - The Manor Practice   GP Practice Comment




     451               Dr Huddart - The Manor Practice       Brilliant practice!!




     452               Dr Huddart - The Manor Practice      Excellent practice,
                                                               wonderful staff
Comments And Responses Report for GP
Start date: 8/1/2009

     453               Dr Huddart - The Manor Practice Very happy with them but
                                                         disappointed about the
                                                             recent experience.




     454                    Dr I D Sangster & Partners Very bad at appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     455               Dr I M Mower & Partner It is impossible to book an
                                                         appointment!!!!!




     456                Dr IN Patel & Partners Friendly doctors and good
                                                                   staffs.
Comments And Responses Report for GP
Start date: 8/1/2009

     457                             Dr Isaac, N      Overall friendly and
                                                             helpful team




     458                             Dr Isaac, N       Highly recommend




     459               Dr J A Brooke And Partner   Lovely friendly Practice
Comments And Responses Report for GP
Start date: 8/1/2009

     460                Dr J A Brooke And Partner       i have been waitin for
                                                       management to phone
                                                             me since march




     461               Dr J C W Jolleys & Partners    The receptionists can be
                                                     intrusive and patronising.
                                                        Surgery opening hours
                                                                      are poor
Comments And Responses Report for GP
Start date: 8/1/2009

     462                   Dr J G Cooper & Partners       Please dont register with
                                                            this surgery....they will
                                                              misdiagnose bad for
                                                                            urhealth




     463                          Dr J Holland & Ptrs         Poor communication
                                                          between staff & Drs
                                                                   ignore hospital
                                                                        instruction.




     464               Dr J Muir-Taylor - The Shieling          I cannot reach the
                                                             surgery by phone - 5
                                                           hours of trying every 10
                                                                           minutes!




     465               Dr J Muir-Taylor - The Shieling    This is a friendly homely
                                                             professional surgery,
                                                          based on our 8 years of
                                                                               use.



     466               Dr J Muir-Taylor - The Shieling       I have received a first
                                                         class service from all staff
                                                                     at the practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     467               Dr J N H Cheetham & Partners   Provincial
Comments And Responses Report for GP
Start date: 8/1/2009

     468               Dr J N Singh And Partners   A trying practice
Comments And Responses Report for GP
Start date: 8/1/2009

     469           DR J P BERRY AND PARTNERS   Dreadful receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     470           DR J P BERRY AND PARTNERS   plus and minus
Comments And Responses Report for GP
Start date: 8/1/2009

     471           DR J P BERRY AND PARTNERS                  lovely staff and
                                                     convenient opening times




     472               Dr J W Richardson And Partners Unhappy and very angry!
Comments And Responses Report for GP
Start date: 8/1/2009

     473               Dr Jacobs IRM & Partners   Comments about this
                                                            practice
Comments And Responses Report for GP
Start date: 8/1/2009

     474     Dr JEFFERIES & Partners - Munster Rd                Horrified




     475     Dr JEFFERIES & Partners - Munster Rd they ignored my problem




     476     Dr JEFFERIES & Partners - Munster Rd            Broken Wrist
Comments And Responses Report for GP
Start date: 8/1/2009

     477               Dr Johnson S R & Partners   The practice is well run,
                                                   friendly, empathetic and
                                                                   efficient.




     478                            Dr JR Larner     Takes Ages to get an
                                                             appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     479               Dr JR Larner   Rude
Comments And Responses Report for GP
Start date: 8/1/2009

     480               Dr JR Larner   Sitting and waiting for so
                                         long is not acceptable
Comments And Responses Report for GP
Start date: 8/1/2009

     481               Dr JR Larner   No good word from
                                         myself or others
Comments And Responses Report for GP
Start date: 8/1/2009

     482    Dr K Aswani - The Allum Medical Centre   Service could be better
Comments And Responses Report for GP
Start date: 8/1/2009

     483    Dr K Aswani - The Allum Medical Centre   not as good as it used to
                                                                           be




     484    Dr K Subberwal - The Redbridge Surgery     GP practice comment



     485    Dr K Subberwal - The Redbridge Surgery                 Compliant
Comments And Responses Report for GP
Start date: 8/1/2009

     486         Dr Kashin & Partner - Clayhall Clinic reception staff not helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     487         Dr Kashin & Partner - Clayhall Clinic    Avoid this practice at all
                                                         costs. There are a couple
                                                                     more nearby.




     488                       Dr Kateb HJ & Partner       Difficult and unpleasant
                                                                               start
Comments And Responses Report for GP
Start date: 8/1/2009

     489               Dr Kateb HJ & Partner I wouldn't recommend this
                                                      practice and I am
                                               surprised their are 'good'
                                                              comments
Comments And Responses Report for GP
Start date: 8/1/2009

     490                Dr KEECH & partners     This practice is wthout
                                              doubt one of the finest in
                                                                the UK




     491               Dr Kennedy & Partners Anyone else having probs
                                                       ordering repeat
                                               prescriptions since new
                                                              website?
Comments And Responses Report for GP
Start date: 8/1/2009

     492               Dr Kennedy & Partners   its a very good doctors,
                                                    some off the staff is
                                                     friendly, sme r not.




     493                             Dr Kent               GP Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     494               Dr Khalil & Partners           There is a lack of
                                              continuity at this practice
                                                   as you don't see the
                                                          same doctor.
Comments And Responses Report for GP
Start date: 8/1/2009

     495               Dr Khalil & Partners            Lack of service




     496                     Dr Khan, MA      When the patient survey
                                              was being carried out the
                                                  staff were showing a
                                              more proactive approach
Comments And Responses Report for GP
Start date: 8/1/2009

     497               Dr KHANBHAI & partners             Great Surgery




     498                     Dr Ko and Partner   I received good service
Comments And Responses Report for GP
Start date: 8/1/2009

     499               Dr Ko and Partner                  Horrible




     500               Dr Ko and Partner     Poor service, both by
                                                   reception staff
                                                    &doctors




     501               Dr Ko and Partner Worst doctor surgery ever
Comments And Responses Report for GP
Start date: 8/1/2009

     502               Dr Ko and Partner Worst doctor surgery ever




     503               Dr Ko and Partner                Nice staff
Comments And Responses Report for GP
Start date: 8/1/2009

     504               Dr Ko and Partner   Generally positive
Comments And Responses Report for GP
Start date: 8/1/2009

     505                 Dr Ko and Partner   GP practice comment




     506               Dr KROLL & partners          Disinterested
Comments And Responses Report for GP
Start date: 8/1/2009

     507               Dr KROLL & partners   Understanding GPs




     508                       Dr L Gibson       Unsympathetic
Comments And Responses Report for GP
Start date: 8/1/2009

     509               Dr L H Butcher & Partners     Understanding Doctors,
                                                   super Nurses and friendly
                                                      obliging receptionists!
Comments And Responses Report for GP
Start date: 8/1/2009

     510               Dr L H Butcher & Partners   miserable receptionist
Comments And Responses Report for GP
Start date: 8/1/2009

     511               Dr L H Butcher & Partners A reassuring, friendly and
                                                       personable service
Comments And Responses Report for GP
Start date: 8/1/2009

     512               Dr L Spooner Modern Practice with upto
                                     date methods of dealing
                                        with patient problems
Comments And Responses Report for GP
Start date: 8/1/2009

     513               Dr L Thompson & Dr G Stockton   an enlightened, forward
                                                               thinking surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     514               Dr L Thompson & Dr G Stockton   Unique surgery!!
Comments And Responses Report for GP
Start date: 8/1/2009

     515               Dr L Thompson & Dr G Stockton Changing to this practice -
                                                            excellent service
Comments And Responses Report for GP
Start date: 8/1/2009

     516               Dr L Thompson & Dr G Stockton   Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

     517               Dr L Thompson & Dr G Stockton   Friendly, helpful, caring
                                                              staff at all times.
Comments And Responses Report for GP
Start date: 8/1/2009

     518               Dr L Thompson & Dr G Stockton   Confident of support I'm
                                                       no longer apprehensive
                                                       about my health. Thank
                                                                          you.
Comments And Responses Report for GP
Start date: 8/1/2009

     519               Dr L Thompson & Dr G Stockton Caring and helpful.....just
                                                          like a GP's practice
                                                                    should be
Comments And Responses Report for GP
Start date: 8/1/2009

     520               Dr Lambert C J And Partners   Falling standards by
                                                             support staff
Comments And Responses Report for GP
Start date: 8/1/2009

     521               Dr Latham And Partners   Couldn't get any better!




     522               Dr LEGHARI & partners             Confidentiality
Comments And Responses Report for GP
Start date: 8/1/2009

     523               Dr Leigh C & Partners      very good surgery but
                                               avoid a particular Doctor.
Comments And Responses Report for GP
Start date: 8/1/2009

     524               Dr Lennon And Partners   Appalling!
Comments And Responses Report for GP
Start date: 8/1/2009

     525               Dr Lennon And Partners there is a taotal disregard
                                                           for the patient
Comments And Responses Report for GP
Start date: 8/1/2009

     526               Dr Letham Bb & Partners   Ordinary good manners
                                                           were lacking.
Comments And Responses Report for GP
Start date: 8/1/2009

     527               Dr Leuty & Partners   impossible to get an
                                              appointment unless
                                                          urgent.
Comments And Responses Report for GP
Start date: 8/1/2009

     528               Dr Liddle & Partners   needs improvement
Comments And Responses Report for GP
Start date: 8/1/2009

     529               Dr Liddle & Partners This doctors is a disgrace
Comments And Responses Report for GP
Start date: 8/1/2009

     530                 Dr Liddle & Partners     appointments System




     531               Dr Lister Ba & Partners    GPs and nursing team
                                                 are excellent, reception
                                                 staff could be friendlier
Comments And Responses Report for GP
Start date: 8/1/2009

     532               Dr Liversedge & Partners       lack of full time and
                                                  accessible female GP in
                                                                    practice
Comments And Responses Report for GP
Start date: 8/1/2009

     533               Dr Lockett & Partners   appointment system is
                                                             rubbish
Comments And Responses Report for GP
Start date: 8/1/2009

     534               Dr Lockett & Partners   Not being able to get an
                                                          appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     535               Dr M Foulds & Partner               An excellent
                                                         practice,GP`s
                                               understanding/helpful as
                                                  are the nursing staff.
Comments And Responses Report for GP
Start date: 8/1/2009

     536               Dr M Foulds & Partner   Doctors and nurses are
                                                            very good
Comments And Responses Report for GP
Start date: 8/1/2009

     537               Dr M M Stack & Partners          Brilliant surgery!




     538               Dr M M Stack & Partners      Poor treatment and a
                                                   disregard for patients
                                                 serious health problems
Comments And Responses Report for GP
Start date: 8/1/2009

     539               Dr M M Stack & Partners   Poor Customer Service




     540               Dr M M Stack & Partners Excellent services closer
                                                                to home
Comments And Responses Report for GP
Start date: 8/1/2009

     541                  Dr M M Stack & Partners      Dissappointed




     542               Dr M R Lissmann & Partners   Customer Service
Comments And Responses Report for GP
Start date: 8/1/2009

     543               Dr M S J Gale & Partner   Worst practice I have
                                                 been registered with.
Comments And Responses Report for GP
Start date: 8/1/2009

     544         Dr M Seehra, Dr G Lockyer, Dr A    Appointment problems
            Drummond, Dr S Davis & Dr Alain Tanoe
Comments And Responses Report for GP
Start date: 8/1/2009

     545 Dr M Shah & Partners - The Grove Medical not one of the best places
                                           Centre               to be treated
Comments And Responses Report for GP
Start date: 8/1/2009

     546 Dr M Shah & Partners - The Grove Medical   The check-in system.
                                           Centre         That's about it.
Comments And Responses Report for GP
Start date: 8/1/2009

     547        Dr Margaret Chung Medical Practice       Lack of empathy ie:
                                                       mental health. Lack of
                                                     meshing; communication
                                                                proceedures.
Comments And Responses Report for GP
Start date: 8/1/2009

     548               Dr Marsh C M & Partners    Incredibly difficult to get
                                                 an appointment even for
                                                       young children and
                                                                     babies
Comments And Responses Report for GP
Start date: 8/1/2009

     549               Dr Marsh C M & Partners      You have to wait in
                                                 excess of a week for an
                                                  appointment when you
                                                               want one
Comments And Responses Report for GP
Start date: 8/1/2009

     550               Dr Marsh C M & Partners   Appointment Delays
Comments And Responses Report for GP
Start date: 8/1/2009

     551               Dr Martin GDR & Partners   unhelpful, inflexible, not
                                                        patient centered,
                                                   business over service.
Comments And Responses Report for GP
Start date: 8/1/2009

     552               Dr Mata Sk & Partner   Not too bad - but things
                                               could be improved by
                                                      small changes.
Comments And Responses Report for GP
Start date: 8/1/2009

     553                 Dr May and Partners    GP Practice Comment




     554               Dr Mcdaid P & Partners           Bad Service
Comments And Responses Report for GP
Start date: 8/1/2009

     555               Dr Mcdaid P & Partners     Who am I to judge?




     556               Dr Mcdaid P & Partners   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     557               Dr McIntyre & partners   The toilets are dirty. And
                                                 the light pullcords dirty.




     558               Dr McIntyre & partners    Thorougly recommend
                                                    this doctors surgery,
                                                patient friendly staff and
                                                                  doctors
Comments And Responses Report for GP
Start date: 8/1/2009

     559               Dr Mehrotra P N & Partner   I'm changing practice
Comments And Responses Report for GP
Start date: 8/1/2009

     560               Dr Mehrotra P N & Partner   I avoid going...
Comments And Responses Report for GP
Start date: 8/1/2009

     561               Dr Mehrotra P N & Partner   Worst doctors surgery
                                                                   ever!




     562               Dr Mehrotra P N & Partner    a catalogue of errors
Comments And Responses Report for GP
Start date: 8/1/2009

     563               Dr Mehrotra P N & Partner   Impersonal service with
                                                   no bedside manner and
                                                     poor communication.
Comments And Responses Report for GP
Start date: 8/1/2009

     564               DR MEHTA & PARTNERS   bad pratice
Comments And Responses Report for GP
Start date: 8/1/2009

     565               DR MEHTA & PARTNERS             The one good thing




     566                          Dr Mhj Pimm        Not given information
                                                      regarding diagnosis




     567                   Dr Mitchell & Partner   no vocal communication




     568                   Dr Mitchell & Partner       time to find a better
                                                                     doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     569               Dr MONELLA & partners The appointment system
                                               is long winded and not
                                                    the easiest to use.
Comments And Responses Report for GP
Start date: 8/1/2009

     570               Dr MONELLA & partners I changed to this practice
                                             around 10 years ago and
                                               have never looked back
Comments And Responses Report for GP
Start date: 8/1/2009

     571               Dr MONELLA & partners   On-line Appointments &
                                                      Doctor's manner
Comments And Responses Report for GP
Start date: 8/1/2009

     572               Dr MONELLA & partners              Appointments




     573               Dr MONELLA & partners                prescription




     574               Dr MONELLA & partners Could not ask for a better
                                                service from all at the
                                                               practice
Comments And Responses Report for GP
Start date: 8/1/2009

     575               Dr MONELLA & partners      Dangerously bad,
                                                  disorganised and
                                                       inconsistent




     576               Dr MONELLA & partners    repeat prescriptions




     577               Dr MONELLA & partners              Personal




     578               Dr MONELLA & partners   Touch screen = germ
                                                              store
Comments And Responses Report for GP
Start date: 8/1/2009

     579               Dr MONELLA & partners Nice practice and doctors
                                                     and staff superb.




     580               Dr MONELLA & partners    Lovely staff, bright, light
                                               and airy building, modern
                                                               and clean.
Comments And Responses Report for GP
Start date: 8/1/2009

     581               Dr Morgan M And Partners   This is a lovely surgery
                                                     and the doctors are
                                                   fantastic every one of
                                                                    them!!
     582                  Dr Moss JP & Partners       Unfotunate System
Comments And Responses Report for GP
Start date: 8/1/2009

     583               Dr MOTTRAM & partners    GP Practice Comment




     584                      Dr Murthy S R S   Glad I left this practice
Comments And Responses Report for GP
Start date: 8/1/2009

     585               Dr MUZAFER & partner        You never get an
                                              appointment when you
                                                             want it
Comments And Responses Report for GP
Start date: 8/1/2009

     586               Dr N K Shah   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     587               Dr Naeem A   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     588               Dr Nandi D K & Partners next to impossible to ever
                                                      get an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     589               Dr Nelson & Partners Cannot get appointments
                                                    with my GP in a
                                                    reasonable time




     590                Dr NEVE & partners      Long and dedicated
                                                           service




     591                Dr NEVE & partners    on behalf of our Sister
Comments And Responses Report for GP
Start date: 8/1/2009

     592               Dr NEVE & partners           Always efficient




     593               Dr NEVE & partners            Open Surgery




     594               Dr NEVE & partners   Excellent GPs And Staff
Comments And Responses Report for GP
Start date: 8/1/2009

     595               Dr Newman's Practice The doctors are okay but
                                                    support staff are
                                                        insufferable.
Comments And Responses Report for GP
Start date: 8/1/2009

     596               Dr NOBLE & partners   no appointments no
                                                        service
Comments And Responses Report for GP
Start date: 8/1/2009

     597               Dr NOBLE & partners   Problems with the
                                               booking system
Comments And Responses Report for GP
Start date: 8/1/2009

     598               Dr Nye M Y L Experience over repeated
                                              visits was very
                                           dissapointing and
                                                    stressful!
Comments And Responses Report for GP
Start date: 8/1/2009

     599               Dr Nye M Y L Good care but impossible
                                      to get an appointment!




     600               Dr Nye M Y L Some of the doctors treat
                                          the patients badly




     601               Dr Nye M Y L         Excellent Service
Comments And Responses Report for GP
Start date: 8/1/2009

     602                            Dr Nye M Y L           Super practice




     603                            Dr Nye M Y L    Excellent practice and
                                                        sad to be leaving




     604        Dr O Uduku - Brunner Road Medical    excellent GP surgery
                                           Centre    would recommend to
                                                                friends....
Comments And Responses Report for GP
Start date: 8/1/2009

     605        Dr O Uduku - Brunner Road Medical Good practice, unfriendly
                                           Centre      and unsympathetic
                                                              receptionists




     606        Dr O Uduku - Brunner Road Medical              Very Helpful
                                           Centre
Comments And Responses Report for GP
Start date: 8/1/2009

     607        Dr O Uduku - Brunner Road Medical   Doctor missed the fact I
                                           Centre    was very ill for several
                                                        months with a rare
                                                                    condition




     608                  Dr OLDROYD & partners              Always helpful
Comments And Responses Report for GP
Start date: 8/1/2009

     609          Dr Orton & Partners Hatfield Heath        A friendly, well run
                                                       surgery with helpful staff
                                                            in the majority, not
                                                                       minority.




     610                   Dr O'shea T S & Partners       VERY mixed service.
Comments And Responses Report for GP
Start date: 8/1/2009

     611               Dr P A Lazarus & Partners Friendly, personal care by
                                                     staff that do their very
                                                    best at a busy surgery.




     612                      Dr P H Shah & Ptrs         Inadequate Service
Comments And Responses Report for GP
Start date: 8/1/2009

     613               Dr P N Barker & Partners   GP: Practice Comment




     614               Dr P W Roper & Partners           Lovely surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     615               Dr P W Roper & Partners           excellent service




     616                       Dr PA Heinnink     If You are not happy 1st
                                                 time ...leave this surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     617               Dr Patel S K C & Partner   This GP just does not
                                                                  care
Comments And Responses Report for GP
Start date: 8/1/2009

     618               Dr Patel S K C & Partner   Decent doctors; terrible
                                                           receptionists!
Comments And Responses Report for GP
Start date: 8/1/2009

     619               Dr Potter & Partners Generally good, but some
                                                        work needed.
Comments And Responses Report for GP
Start date: 8/1/2009

     620               Dr PRICE & partners   Better off doing nothing
Comments And Responses Report for GP
Start date: 8/1/2009

     621               Dr PRICE & partners           As a parent I am
                                               concerned about how
                                             hard it is for students to
                                                          get appoints




     622               Dr PRICE & partners       disrespectful doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     623               Dr PRICE & partners                 Unhappy




     624               Dr PRICE & partners    good medical staff but
                                             receptionists were rude
Comments And Responses Report for GP
Start date: 8/1/2009

     625                  Dr Price M & Partners       This place makes me
                                                                   furious!




     626               Dr R A Emond & Partners          This is an excellent
                                                       practice and I would
                                                  recommend it to anybody.
Comments And Responses Report for GP
Start date: 8/1/2009

     627               Dr R Holding & Partners   Space for improvement




     628               Dr R Holding & Partners                 rubbish
Comments And Responses Report for GP
Start date: 8/1/2009

     629               Dr R J Lambourn & Partner I know that I and my wife
                                                 are in caring and capable
                                                                    hands.




     630                         Dr R M Cartmel    My family come her but
                                                  becuase I visit temporary
                                                     they refuse to see me
                                                                      why?
Comments And Responses Report for GP
Start date: 8/1/2009

     631               Dr R M Cartmel          Needs all-round
                                        improvement, right from
                                              accessibility, staff
                                                friendliness etc.
Comments And Responses Report for GP
Start date: 8/1/2009

     632               Dr R M Jenkins & Partners My baby was adminstered
                                                    wrong vaccinations by
                                                  Nurse at Davenall House
                                                                  Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     633               Dr R M Jenkins & Partners More interested in gettign
                                                 patients back out the door
                                                  rather than treating them.
Comments And Responses Report for GP
Start date: 8/1/2009

     634               Dr R M Jenkins & Partners   my view
Comments And Responses Report for GP
Start date: 8/1/2009

     635     Dr R S Khan - Corringam Health Centre   Practice run mainly by
                                                                   Locums




     636                    Dr R Sadler & Partners   The best GP I've had
Comments And Responses Report for GP
Start date: 8/1/2009

     637               Dr R Sadler & Partners           Very friendly and
                                                  professional staff, very
                                                happy with the service we
                                                                      get.




     638               Dr R Spiers & Partners      Not an enjoyable one.




     639               Dr R Spiers & Partners               Simply awful.
Comments And Responses Report for GP
Start date: 8/1/2009

     640               Dr R Spiers & Partners     Provided adequate
                                                solution to my illness




     641               Dr R Thakor & Partners          very upsetting
Comments And Responses Report for GP
Start date: 8/1/2009

     642               Dr R Thakor & Partners   Could be a lot better
Comments And Responses Report for GP
Start date: 8/1/2009

     643                Dr Ramjohn M & Partners      Bad experiences at a
                                                   poor practice. You'd be
                                                           better off going
                                                               elsewhere!




     644               Dr RG Ackerley & Partners      poor services for the
                                                   elderly and housebound
Comments And Responses Report for GP
Start date: 8/1/2009

     645               Dr RG Ackerley & Partners A very friendly and family
                                                       orientated practice
Comments And Responses Report for GP
Start date: 8/1/2009

     646               Dr RG Ackerley & Partners Very efficient and friendly




     647               Dr RG Ackerley & Partners more interested in saving
                                                  money than your health
Comments And Responses Report for GP
Start date: 8/1/2009

     648               Dr RIEGER & partners   Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     649         Dr Rk Gupta & Partner - Higham Hill   frustrating as had to wait
                                    Medical Centre               several days for
                                                                    appointment




     650         Dr Rk Gupta & Partner - Higham Hill        Very Good Practice
                                    Medical Centre




     651                      Dr Robson & Partners        Great doctor and will
                                                         always listen and help
Comments And Responses Report for GP
Start date: 8/1/2009

     652                        Dr Rose & Partners       G.Ps are very good,
                                                     approachable and listen.




     653               Dr S C Frankum And Partners   Poor and unacceptable.
Comments And Responses Report for GP
Start date: 8/1/2009

     654               Dr S D Roberts & Partners      poor customer service




     655               Dr S H Street And Partners Doctors are great ..if you
                                                       can ever see one..
Comments And Responses Report for GP
Start date: 8/1/2009

     656               Dr S I Davidson And Partners             Brilliant service




     657               Dr S I Davidson And Partners                    AWFULL




     658                Dr S J Parkinson & Partners       The answer message
                                                         does not advise when
                                                      surgery will re-open when
                                                                   closed for lun
Comments And Responses Report for GP
Start date: 8/1/2009

     659               Dr S J Parkinson & Partners             seeing a doctor




     660                  Dr S K Sur And Partners     Disappointed. Listening
                                                     by not hearing what I say.
Comments And Responses Report for GP
Start date: 8/1/2009

     661               Dr S K Sur And Partners         Best move I made.




     662               Dr S K Sur And Partners          Excellent Service




     663               Dr S K Sur And Partners The doctots treat you as if
                                                  you're well below their
                                                       intelligence level
Comments And Responses Report for GP
Start date: 8/1/2009

     664               Dr S P Ryley & Partners      Changing GP's




     665                          Dr S Pattani   unreliable, useless
                                                             system
Comments And Responses Report for GP
Start date: 8/1/2009

     666                    Dr S Roberts & partners   This is a very unhelpful,
                                                                unfriendly and
                                                       unwelcoming practice.




     667          Dr S Sinha - Balfour Road Surgery       A mediocre practice




     668          Dr S Sinha - Balfour Road Surgery   Rude and inconsiderate
                                                                        staff
Comments And Responses Report for GP
Start date: 8/1/2009

     669          Dr S Sinha - Balfour Road Surgery          Locum Doctors




     670                   Dr S Smith and Partners         I cannot make an
                                                      advanced appointment.
Comments And Responses Report for GP
Start date: 8/1/2009

     671                      Dr S V Bellworthy           ill patient




     672               DR SADRANI'S SURGERY       Excellent Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     673               Dr SAHDEV & partner             Excellent service




     674               Dr Sahu G B & Partner           Made to feel like
                                               something scraped of the
                                                     receptionists shoe
Comments And Responses Report for GP
Start date: 8/1/2009

     675               Dr Saigal & Partners   Waiting times are often
                                                            too long.
Comments And Responses Report for GP
Start date: 8/1/2009

     676               Dr SANTAMARIA & partner   Expensive telephone
                                                  number used by the
                                                             Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     677               Dr Sayers JD Lack of consistency in the
                                        drs and poor listening
                                         skills let this practice
                                                           down.
Comments And Responses Report for GP
Start date: 8/1/2009

     678               Dr Sayers JD   Poor customer focus
Comments And Responses Report for GP
Start date: 8/1/2009

     679               Dr Sender and Partners   No continuity of care
Comments And Responses Report for GP
Start date: 8/1/2009

     680               Dr Sender and Partners         Good staff, good
                                                            treatment




     681               Dr Sender and Partners Extended hours would be
                                                         great please.
Comments And Responses Report for GP
Start date: 8/1/2009

     682               Dr SH Rogerson & Partners   Good parient care, bad
                                                    appointments system.
Comments And Responses Report for GP
Start date: 8/1/2009

     683               DR SHAH AND PARTNERS             Unbearably rude
                                                   reception staff. Long
                                                  waits for appointments




     684                      Dr Shapley & Ptrs       Excellent Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     685               Dr Shapley & Ptrs    GP's ok - when you can
                                                       get to them.




     686               Dr Shapley & Ptrs       Mostof the GP's and
                                           support staff respect and
                                           are non discriminatory in
                                                             attitude
Comments And Responses Report for GP
Start date: 8/1/2009

     687               Dr Shapley & Ptrs   No parking and a stinky
                                                    waiting room!
Comments And Responses Report for GP
Start date: 8/1/2009

     688                   Dr Sharma and Partners         The most unfriendly
                                                     surgery I have ever used -
                                                         with a few exceptions




     689       Dr Sharpe RC & Partners - Brookside                   Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

     690       Dr Sharpe RC & Partners - Brookside This practice thinks about
                                                                   its patients




     691       Dr Sharpe RC & Partners - Brookside      Generally good service
                                                           but expensive 0844
                                                                      number
     692       Dr Sharpe RC & Partners - Brookside       Highly Recommended
Comments And Responses Report for GP
Start date: 8/1/2009

     693       Dr Sharpe RC & Partners - Brookside Swift and efficient service
                                                                  with a smile
Comments And Responses Report for GP
Start date: 8/1/2009

     694       Dr Sharpe RC & Partners - Brookside   Well run, well organised,
                                                      patient friendly practice




     695               Dr SHELDON & PARTNERS          Disappointing response
                                                       from non-medical staff
                                                            during crisis,slow
                                                           response fromGP
Comments And Responses Report for GP
Start date: 8/1/2009

     696               Dr Solway & Whale           Very poor




     697               Dr Solway & Whale   waste of time GP's
Comments And Responses Report for GP
Start date: 8/1/2009

     698               Dr Souter K M &partners           Unsatisfactory.




     699                       Dr Soyannwo T     I feel like they can't be
                                                                bothered.
Comments And Responses Report for GP
Start date: 8/1/2009

     700               Dr Srivastava S K     I am disgusted by the
                                           service provided by this
                                            particular GP surgery.
Comments And Responses Report for GP
Start date: 8/1/2009

     701               Dr Srivastava S K    Unprofessional GP
                                           & Receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     702               Dr Stanley AC and Partners    An archaic, out of touch
                                                    approach to the provision
                                                                GP services.
Comments And Responses Report for GP
Start date: 8/1/2009

     703               Dr Sutcliffe & Partners              It vairies >.....




     704               Dr Sutcliffe & Partners    Truly professional team
                                                            working in this
                                                 practice.Gives a Human
                                                         touch to the work
Comments And Responses Report for GP
Start date: 8/1/2009

     705               Dr T Abela & Partners   Rude on the telephone
Comments And Responses Report for GP
Start date: 8/1/2009

     706               Dr T J Kemple & Partners   Excellent, caring service
Comments And Responses Report for GP
Start date: 8/1/2009

     707               Dr T J Thurston And Partners    Try getting a prompt
                                                              appointment!




     708               Dr T J Thurston And Partners   Make friends with the
                                                      reception staff to get
                                                         prompt attention.
Comments And Responses Report for GP
Start date: 8/1/2009

     709               Dr Taylor A L J & Partners             Reaaly putting
                                                    themselves out for patient
                                                                         care




     710                 Dr Taylor J G & Partners     Practice of bad practice
Comments And Responses Report for GP
Start date: 8/1/2009

     711               Dr Taylor J G & Partners What is the point of being
                                                     registered here if you
                                                can't get an appointment?
Comments And Responses Report for GP
Start date: 8/1/2009

     712               Dr Taylor J G & Partners It is virtually impossible to
                                                  make an appointment at
                                                                 this practice.




     713                Dr Tempest & Partners              Needs Investment
Comments And Responses Report for GP
Start date: 8/1/2009

     714               Dr Thomas J G & Dr Collins P A         Reception can be
                                                         indiscreet. One doctor
                                                        can be stand offish and
                                                                  unwelcoming.
Comments And Responses Report for GP
Start date: 8/1/2009

     715               Dr Thomas J G & Dr Collins P A   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     716               Dr Thomas Rsl & Partners   Not happy with the times
                                                       that they are open.




     717 Dr Thompson & Partners Woodside Road     Istaff not very helpful not
                                                  sure if you can join or not
Comments And Responses Report for GP
Start date: 8/1/2009

     718               Dr Thompson A J & Partners        Very handy on-line
                                                                   service




     719                 Dr Thurston Js & Partners   This surgery is friendly,
                                                      efficient and effective.
Comments And Responses Report for GP
Start date: 8/1/2009

     720               Dr V A Rawcliffe And Partners   if its not broke dont fix it




     721               Dr Vaughan-Smith & Partners       Would not reccomend
                                                                  this practice
Comments And Responses Report for GP
Start date: 8/1/2009

     722               Dr Vk Patel   Negative
Comments And Responses Report for GP
Start date: 8/1/2009

     723               Dr W G H Dowley & Partners   It's a business not a
                                                         Medical Practice
Comments And Responses Report for GP
Start date: 8/1/2009

     724               Dr W G H Dowley & Partners     Booking system is
                                                    absolutely appalling!
Comments And Responses Report for GP
Start date: 8/1/2009

     725               Dr Wadood I and Partners   The Receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     726               Dr WAGSTAFF & partners      A male doctor needs to
                                                  be more sensitive to first
                                                     time pregnant women




     727                         Dr Walji M T I                 BRILLANT
Comments And Responses Report for GP
Start date: 8/1/2009

     728                          Dr Walji M T I    A very public spirited
                                                                practice.




     729                     Dr Wall & Partners            GP Comment




     730               Dr Walmsley and Partners Appointments and patient
                                                                   care
Comments And Responses Report for GP
Start date: 8/1/2009

     731               Dr Walmsley and Partners          Please get your
                                                   telecommunications to
                                                          work correctly.




     732               Dr Walmsley and Partners    Excellence in customer
                                                  service and patient care
                                                    is always the standard
                                                                     here.
Comments And Responses Report for GP
Start date: 8/1/2009

     733               Dr Ward J P Q & Partners   Opening hours &
                                                   repeat prescriptions




     734                 Dr Wiejak AP & Partner   Good standard of care
Comments And Responses Report for GP
Start date: 8/1/2009

     735               Dr Williamson DPH and Partners   Unhelpful
Comments And Responses Report for GP
Start date: 8/1/2009

     736               Dr WILSON & partners   Patient decisions made
                                                  without our concern




     737               Dr WILSON & partners   Refused to register me
Comments And Responses Report for GP
Start date: 8/1/2009

     738               Dr WILSON & partners   Rude , unfriendly and
                                                     unwelcoming.
Comments And Responses Report for GP
Start date: 8/1/2009

     739               Dr Wiltshire A J & Partners   1st Class Service
Comments And Responses Report for GP
Start date: 8/1/2009

     740               Dr Wiltshire A J & Partners   GP Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     741               Dr Wiltshire A J & Partners Staff NEVER answer the
                                                                   phone
Comments And Responses Report for GP
Start date: 8/1/2009

     742               Dr Wiltshire A J & Partners   An Excellent Health
                                                                  Centre
Comments And Responses Report for GP
Start date: 8/1/2009

     743               Dr Win & Partners   Reception staff have an
                                               attitude problem!!!




     744               Dr Win & Partners Nightmare reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

     745                  Dr Win & Partners            Disappointed




     746               Dr Wj Coe & Partners      The nurse failed to
                                              remove all the stitches
                                                    from my wound




     747               Dr Wj Coe & Partners                  access
Comments And Responses Report for GP
Start date: 8/1/2009

     748               Dr WOLFSON & partners   Great nurses, difficult
                                                  receptionists (over
                                               phone), and struggles
                                                        with doctors.
Comments And Responses Report for GP
Start date: 8/1/2009

     749               Dr Woolf CM    Thoughts




     750               Dr Woolf CM   Disgraceful
Comments And Responses Report for GP
Start date: 8/1/2009

     751                            Dr Yadava    problems i encountered
                                                        on very first visit




     752                            Dr Yadava                Blood Tests




     753               Dr Youdan Me & Partners          Some areas for
                                                    improvement but an
                                                     overall high level of
                                                                 service.
Comments And Responses Report for GP
Start date: 8/1/2009

     754               Dr Youdan Me & Partners   Best practice in town.




     755               Dr Youdan Me & Partners      Can't be bothered
Comments And Responses Report for GP
Start date: 8/1/2009

     756                  Dr Youdan Me & Partners     Lack of interest in me as
                                                                      a person.




     757         Dr Zadoo & Partner - The Lyndhurst     Not a practice I would
                                            Surgery              recommend.
Comments And Responses Report for GP
Start date: 8/1/2009

     758          Dr Zamora-Eguiluz - Leyton Green    Competent staff and
                              Neighbourhood H S      doctors that make you
                                                               feel at ease
Comments And Responses Report for GP
Start date: 8/1/2009

     759          Dr Zamora-Eguiluz - Leyton Green        A good local family
                              Neighbourhood H S              doctors surgery




     760          Dr Zamora-Eguiluz - Leyton Green     A very well run &
                              Neighbourhood H S friendly practice, I have a
                                                   high degree of confidence
                                                                     in them.




     761          Dr Zamora-Eguiluz - Leyton Green         telephone service
                              Neighbourhood H S
Comments And Responses Report for GP
Start date: 8/1/2009

     762          Dr Zamora-Eguiluz - Leyton Green       staff incompentent,
                              Neighbourhood H S           leaving the patient
                                                            inconvenienced-




     763                   Dr. Boulos and Partners   Appointment System not
                                                      Convenient for Patients
Comments And Responses Report for GP
Start date: 8/1/2009

     764               Dr. Boulos and Partners   Excellent Practice




     765                             DR. GILL     Catchment Area
Comments And Responses Report for GP
Start date: 8/1/2009

     766               Dr.Haskell   We need more G Ps like
                                                my doctor




     767               Dr.Haskell Excellent service provider
Comments And Responses Report for GP
Start date: 8/1/2009

     768               Dr.Haskell   excellent
Comments And Responses Report for GP
Start date: 8/1/2009

     769         DRONFIELD MEDICAL PRACTICE   I can never get an
                                                    Appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     770         DRONFIELD MEDICAL PRACTICE   Poor Customer service
Comments And Responses Report for GP
Start date: 8/1/2009

     771               Drs Bickley P & Salmon D N   Very unsatisfactory
Comments And Responses Report for GP
Start date: 8/1/2009

     772               Drs Cameron J & O'gorman M E        A generally good and
                                                                halpful Practice




     773                   Drs Fields And Livingstone Not really taken seriously
Comments And Responses Report for GP
Start date: 8/1/2009

     774                   Drs Jones & Byrne     I'm not listened to, total
                                               lack of respect for patient




     775               Drs Kumar S & Sinha R        abrut and very short
                                                   almost bad tempered
                                                               reception
Comments And Responses Report for GP
Start date: 8/1/2009

     776                Dukes Avenue Practice     I have been treated with
                                                       respect and dignity.




     777               Dunsville Medical Centre      The forgotten patient
Comments And Responses Report for GP
Start date: 8/1/2009

     778               Durdell's Avenue Practice Durdells Avenue Surgery,
                                                    best decision we ever
                                                                   made.
Comments And Responses Report for GP
Start date: 8/1/2009

     779               E R W Nortley   Rudest receptionist ever
Comments And Responses Report for GP
Start date: 8/1/2009

     780               E R W Nortley          Great experience




     781               E R W Nortley Unpleasant service, there
                                      are plenty of better GP's




     782               E R W Nortley        Shocking customer
                                                      service!
Comments And Responses Report for GP
Start date: 8/1/2009

     783                  E R W Nortley Worst GP in SW, avoid if
                                                at all possible!!




     784               E12 Health Centre       Why is it difficult for
                                           working people to get an
                                                 appointment in the
                                                            evening
Comments And Responses Report for GP
Start date: 8/1/2009

     785                 E12 Health Centre          Great GP's but the
                                                   receptionists let the
                                                        service down.




     786               Eagle House Surgery This is a well run friendly
                                            practice with great staff
                                                        and doctors.
Comments And Responses Report for GP
Start date: 8/1/2009

     787               Eagle House Surgery   i have been treated by
                                              eagle house for many
                                                 years and am very
                                                          satisfied .




     788               Eagle House Surgery             My oppinion
Comments And Responses Report for GP
Start date: 8/1/2009

     789                      Eagle House Surgery    I'd like to be able to rate
                                                            this practice, but....




     790               East Croydon Medical Centre Good surgery but hard to
                                                     get appointments (too
                                                   many patients registered)
Comments And Responses Report for GP
Start date: 8/1/2009

     791               East Croydon Medical Centre    Phone Problem - from
                                                                 overseas




     792                      East Harling Surgery   Very happy with service
                                                                   provided


     793                      EAST ONE HEALTH         GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     794               EAST ONE HEALTH   my views
Comments And Responses Report for GP
Start date: 8/1/2009

     795               EAST ONE HEALTH   outstanding doctors
Comments And Responses Report for GP
Start date: 8/1/2009

     796               EAST ONE HEALTH   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     797               EAST ONE HEALTH I have always been happy
                                       with the services provided
                                                   at the practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     798               EAST ONE HEALTH   An example of very poor
                                               customer service
Comments And Responses Report for GP
Start date: 8/1/2009

     799               EAST ONE HEALTH A practice to be proud of.




     800               EAST ONE HEALTH                  Great GP
Comments And Responses Report for GP
Start date: 8/1/2009

     801               Eastholme Surgery Asked for information and
                                              when I left and said
                                          goodbye to the Dr. I was
                                                          ignored.




     802               Eastholme Surgery       not a caring practice




     803               Eastholme Surgery     GP Surgery Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     804                  EDYVEAN RJF            This is an excellent
                                                    practice. I would
                                                     reccommend it.




     805               Eightlands Surgery Nice medical care shame
                                           about the front of house.
Comments And Responses Report for GP
Start date: 8/1/2009

     806               Eldon Road Surgery Discrepencies on the data
                                                  shown on NS site
Comments And Responses Report for GP
Start date: 8/1/2009

     807               Eldon Road Surgery   Rudest surgery ever
Comments And Responses Report for GP
Start date: 8/1/2009

     808               Eldon Road Surgery   Rude behaviour
Comments And Responses Report for GP
Start date: 8/1/2009

     809               Elizabeth Avenue Group Practice New appointment system
                                                                    is useless




     810               Elizabeth Avenue Group Practice I like the fact that you can
                                                       book appointments online




     811               Elizabeth Avenue Group Practice Good GP but admin staff
                                                          need to work on their
                                                                  people skills
Comments And Responses Report for GP
Start date: 8/1/2009

     812               Elizabeth Avenue Group Practice Nice surgery, not so nice
                                                                   receptionists




     813               Elizabeth Avenue Group Practice Doctors and nurses ok to
                                                        good, but reception staff
                                                              are always abrupt
Comments And Responses Report for GP
Start date: 8/1/2009

     814               Elizabeth Avenue Group Practice   If you want to be treated
                                                          for anything, try another
                                                                  practice instead




     815                             ELMS SURGERY                  Dated surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     816               Emperor's Gate Surgery          very disappointing
                                                service, rude staff with no
                                                                 sympathy




     817               Emperor's Gate Surgery                 Excellent!!!
Comments And Responses Report for GP
Start date: 8/1/2009

     818               Emperor's Gate Surgery     Good practice shame
                                                about the appointments
                                                                system
Comments And Responses Report for GP
Start date: 8/1/2009

     819               Emperor's Gate Surgery   the appointment system
                                                            need work
Comments And Responses Report for GP
Start date: 8/1/2009

     820               Emperor's Gate Surgery    Surgery needs to open
                                                     during lunch times




     821               Emperor's Gate Surgery   Accepting new patients?
Comments And Responses Report for GP
Start date: 8/1/2009

     822               Emperor's Gate Surgery      Improvements to
                                                appointment system
                                                          required
Comments And Responses Report for GP
Start date: 8/1/2009

     823               Emperor's Gate Surgery   Thank you
Comments And Responses Report for GP
Start date: 8/1/2009

     824               Emperor's Gate Surgery   Review:
Comments And Responses Report for GP
Start date: 8/1/2009

     825               Failsworth Group Practice   The reception staff and
                                                   people who answer the
                                                     telephone need to be
                                                                retrained.
Comments And Responses Report for GP
Start date: 8/1/2009

     826               Failsworth Group Practice     Distant Doctors and
                                                   Unpleasant Office Staff




     827               Failsworth Group Practice     Please improve your
                                                                 service
Comments And Responses Report for GP
Start date: 8/1/2009

     828               Failsworth Group Practice   newly registered patient
Comments And Responses Report for GP
Start date: 8/1/2009

     829               Failsworth Group Practice   Disatisfied
Comments And Responses Report for GP
Start date: 8/1/2009

     830               Failsworth Group Practice the appointment booking
                                                    systems is a disgrace




     831               Failsworth Group Practice   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     832               Failsworth Group Practice Very helpful advise given
                                                       over the telephone
                                                            followed by an
                                                              appointment




     833               Failsworth Group Practice   Thank you to my doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     834               Failsworth Group Practice   Appointments!
Comments And Responses Report for GP
Start date: 8/1/2009

     835               Failsworth Group Practice   Appointment system
Comments And Responses Report for GP
Start date: 8/1/2009

     836           FAIRBROOK MEDICAL CENTRE   Excellent All Round
                                                         Practice.
Comments And Responses Report for GP
Start date: 8/1/2009

     837               Fairfax Group Practice   Good, if you can ge past
                                                the receptionists and the
                                                     stupid appointments
                                                                  system.
Comments And Responses Report for GP
Start date: 8/1/2009

     838               Fairfax Group Practice      Could be better




     839               Fairfax Group Practice   not happy with this
Comments And Responses Report for GP
Start date: 8/1/2009

     840                      Fairfax Group Practice   Thumbs Up, Advice
                                                       givers not dictators!




     841               FAIRFIELD MEDICAL CENTRE         not very helpful or
                                                        understanding the
                                                           patients needs
Comments And Responses Report for GP
Start date: 8/1/2009

     842               Fallodon Way Medical Centre   offensive
Comments And Responses Report for GP
Start date: 8/1/2009

     843               Fallodon Way Medical Centre       Abysmal services -
                                                     Completely inappropriate
                                                                  for workers!
Comments And Responses Report for GP
Start date: 8/1/2009

     844               Fallodon Way Medical Centre    An all round good
                                                                practice!




     845                            Family Surgery   I am now hoping to
                                                         change doctors
Comments And Responses Report for GP
Start date: 8/1/2009

     846               Fernville     Fragile paitents are
                                   treated with care and
                                          understanding
Comments And Responses Report for GP
Start date: 8/1/2009

     847               Fernville An excellent surgery to be
                                                thoroughly
                                           recommended.




     848               Fernville        Good Servive and
                                              availability
Comments And Responses Report for GP
Start date: 8/1/2009

     849               Fernville   Can-do attitude really
                                    refreshing! Thanks
                                                Fernville
Comments And Responses Report for GP
Start date: 8/1/2009

     850               FIELDWAY MEDICAL CENTRE   Lack of patient privacy
Comments And Responses Report for GP
Start date: 8/1/2009

     851               Firs House Surgery Histon      Doctors don't seem to
                                                   care one way or the other




     852               Firs House Surgery Histon          No interest in you
Comments And Responses Report for GP
Start date: 8/1/2009

     853               Firs House Surgery Histon   rubbish doctors surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     854      First Care Practice Dr Mahmud & Ptrs   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     855      First Care Practice Dr Mahmud & Ptrs   Poor service
Comments And Responses Report for GP
Start date: 8/1/2009

     856               Fishergate Hill Surgery    Has some positives but
                                                       could definitely be
                                                               improved




     857               Fishergate Hill Surgery   best surgery available to
                                                                      me
Comments And Responses Report for GP
Start date: 8/1/2009

     858               Fitzrovia Medical Centre   Some people want the
                                                     moon on a stick...




     859               Fitzrovia Medical Centre                Horrible
Comments And Responses Report for GP
Start date: 8/1/2009

     860                       Fitzrovia Medical Centre Could be better, could be
                                                                           worse




     861               Florence House Medical Practice                       Bad
Comments And Responses Report for GP
Start date: 8/1/2009

     862                Foreland Medical Centre     GP: Practice Comment




     863               Forest Hill Group Practice   The nurse practioner is
                                                      the friendliest person
                                                                       there.
Comments And Responses Report for GP
Start date: 8/1/2009

     864               Forest Hill Group Practice        Suggestions




     865               Forest Hill Group Practice       Good service




     866               Forest Hill Group Practice   Moving to another
                                                       practice asap.




     867               Forest Hill Group Practice         Frustration
Comments And Responses Report for GP
Start date: 8/1/2009

     868               Forest Hill Group Practice     A few good doctors but
                                                      tainted with overall bad
                                                    staff and an exasperating
                                                                      system




     869               Forest Hill Group Practice      good GP, bad system




     870               Forest Hill Group Practice    i have always found the
                                                        doctors to be helpful,
                                                      attentive and confident
Comments And Responses Report for GP
Start date: 8/1/2009

     871               Forest Hill Group Practice              disgrace




     872               Forest Hill Group Practice   Telephone provision
Comments And Responses Report for GP
Start date: 8/1/2009

     873               Forest Hill Group Practice   GP Practice Comment




     874                  Foxhill Medical Centre             Devastated
Comments And Responses Report for GP
Start date: 8/1/2009

     875               Foxhill Medical Centre   GP Practice Comment




     876               Foxhill Medical Centre        Rubbish Service
Comments And Responses Report for GP
Start date: 8/1/2009

     877               Foyntaine Road Health Centre   sugery problems
Comments And Responses Report for GP
Start date: 8/1/2009

     878               Foyntaine Road Health Centre   Important update
Comments And Responses Report for GP
Start date: 8/1/2009

     879               Foyntaine Road Health Centre     Good doctors, but long
                                                      waiting times and difficult
                                                       getting an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     880               Friends Road Medical Practice   Our doctor is the best !
Comments And Responses Report for GP
Start date: 8/1/2009

     881               GATEACRE BROW SURGERY   difficult
Comments And Responses Report for GP
Start date: 8/1/2009

     882               GATEACRE BROW SURGERY     VERY DISSATISFIED
                                                  WITH APOINTMENT
                                               ARRANGEMENTS CANT
                                                     GET THROUGH
                                                           8/830am
Comments And Responses Report for GP
Start date: 8/1/2009

     883               GATEACRE BROW SURGERY      You cannot get an
                                                appointment with the
                                               doctor of your choice,
                                                      very frustrating
Comments And Responses Report for GP
Start date: 8/1/2009

     884               GATEACRE BROW SURGERY   Not what it was ...
Comments And Responses Report for GP
Start date: 8/1/2009

     885               Gillingham Medical Centre       Always wish I never
                                                       walked through the
                                                                  doors!!!




     886               Glenridding Health Centre             great practice




     887                     Gold Street Surgery One of the doctors is very
                                                       rude and unhelpful
Comments And Responses Report for GP
Start date: 8/1/2009

     888               Gorton Medical Centre       Appointments and
                                               courtesy to my parents
                                                      need improving




     889               Gorton Medical Centre very good and reassuring
Comments And Responses Report for GP
Start date: 8/1/2009

     890               Gossoms End Surgery I always feel that nobody
                                              really cares about you,
                                              you are just a statistic.
Comments And Responses Report for GP
Start date: 8/1/2009

     891   GP Direct, Dr Merali & Partners, Welbeck    I feel frustrated that I am
                                              Road              not able to get an
                                                      appointment when I need
                                                                              one.
Comments And Responses Report for GP
Start date: 8/1/2009

     892     GRASSENDALE MEDICAL PRACTICE   Dreadful.
Comments And Responses Report for GP
Start date: 8/1/2009

     893               Gray's Inn Road Medical Centre             GPs good,
                                                        support/reception not
                                                                        good
Comments And Responses Report for GP
Start date: 8/1/2009

     894               Gray's Inn Road Medical Centre     An appalling service:
                                                        inaccessible, uncaring
                                                                     and rude.
Comments And Responses Report for GP
Start date: 8/1/2009

     895               Gray's Inn Road Medical Centre   excellent gp's
Comments And Responses Report for GP
Start date: 8/1/2009

     896               Gray's Inn Road Medical Centre if you don't want to suffer,
                                                           gain more pain/stress
                                                               then this gp is not
                                                                     recommend
Comments And Responses Report for GP
Start date: 8/1/2009

     897               Gray's Inn Road Medical Centre   Getting an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

     898               Green Elms Surgery     10 years of mostly poor
                                                  service, The nicest,
                                            kindest doctors nver stay.
Comments And Responses Report for GP
Start date: 8/1/2009

     899                         Greenside Surgery   The care + treatment of
                                                         patients is exellent




     900               Greenway Community Practice              What I liked
Comments And Responses Report for GP
Start date: 8/1/2009

     901    Greet General Practice And Urgent Care        unability to deal with
                                            Centre                  emergency




     902                Grenoble Gardens Surgery       My GP is bad and they
                                                     don't want to treat as they
                                                                should do. MG
Comments And Responses Report for GP
Start date: 8/1/2009

     903                         Grenoside Surgery        Unable to obtain test
                                                              results as phone
                                                        constantly engaged for
                                                             over 2-3/4 hours.




     904                          Greyfriars Surgery               Good Team




     905                         Greystoke Surgery           excellent service




     906               Griffins Brook Medical Centre A Patient Centred friendly
                                                                  GP Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     907               Groby Road Medical Centre   A small surgey doing a
                                                                 fine job.




     908               Groby Road Medical Centre            Good surgery




     909               Groby Road Medical Centre           fantastic nurse
Comments And Responses Report for GP
Start date: 8/1/2009

     910               Groby Road Medical Centre   a very difficult reception
                                                                 to deal with
Comments And Responses Report for GP
Start date: 8/1/2009

     911 Groombridge and Hartfield Medical Group     The non-medical bits
                                    Main Surgery




     912 Groombridge and Hartfield Medical Group   Communication lacking
                                    Main Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     913 Groombridge and Hartfield Medical Group    A capable surgery but
                                    Main Surgery   severely thwarted by its
                                                     appointment booking
                                                                  system.




     914 Groombridge and Hartfield Medical Group                   Access
                                    Main Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     915 Groombridge and Hartfield Medical Group Virtually impossible to get
                                    Main Surgery an appointment at short
                                                                     notice




     916 Groombridge and Hartfield Medical Group                  on the ball
                                    Main Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     917               Grosvenor Medical Centre   dissapointed
Comments And Responses Report for GP
Start date: 8/1/2009

     918               Grove House Surgery   Over-Stretched Doctors




     919               Grove House Surgery   more chairs with arms in
                                                waiting room please
Comments And Responses Report for GP
Start date: 8/1/2009

     920               GROVE ROAD SURGERY        Looking for a different
                                                  surgery after 4 visits




     921               GROVE ROAD SURGERY Will never go back to the
                                               Globe Road Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     922               Grovemead Health Centre     Great Surgery - Big
                                                 shame about the 0844
                                                    telephone number
Comments And Responses Report for GP
Start date: 8/1/2009

     923               Grovemead Health Centre      The practise policy is
                                                         most unhelpful.




     924               Grovemead Health Centre very happy with the whole
                                                                 surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     925               Grovemead Health Centre   Online appointment
                                                  booking service is
                                                          excellent!
Comments And Responses Report for GP
Start date: 8/1/2009

     926               Grovemead Health Centre   Excellent practice
Comments And Responses Report for GP
Start date: 8/1/2009

     927               Grovemead Health Centre          Horrible Surgery.




     928               Grovemead Health Centre Impossible to contact and
                                                  make an appointment




     929               Grovemead Health Centre Good but more expensive
Comments And Responses Report for GP
Start date: 8/1/2009

     930               Grovemead Health Centre   Extremely disappointing
                                                 and a waste of time and
                                                                  money.




     931                  Gt Staughton Surgery      Very Caring Practice
Comments And Responses Report for GP
Start date: 8/1/2009

     932               Gudgeheath Lane Surgery   What is the point?
Comments And Responses Report for GP
Start date: 8/1/2009

     933               GuidePost Medical Group Medical staff are good but
                                                  clerical staff not up to
                                                                  scratch.




     934               Haddenham Health Centre I can not fault my surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     935               Hadleigh Health Centre If GP surgeries were run
                                                 as this ,we would have
                                                  the best system in the
                                                                  world




     936                        Hadrian Park     Getting to see a doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     937               Hammersmith Centre for Health Very dissappointing after
                                                                 my last GP.
Comments And Responses Report for GP
Start date: 8/1/2009

     938               Hammersmith Surgery   An unfriendly surgery
Comments And Responses Report for GP
Start date: 8/1/2009

     939               Hampden Park Surgery   not good.
Comments And Responses Report for GP
Start date: 8/1/2009

     940               Hampstead Group Practice   horrible, traumatising
Comments And Responses Report for GP
Start date: 8/1/2009

     941               Hampstead Group Practice                 Frustrating




     942               Hampstead Group Practice   It is terrible to telephone
                                                     screen patients before
                                                     granting appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     943               Hampstead Group Practice      Good but sometimes
                                                               frustrating




     944                  Hanway Group Practice Problems with the phones
Comments And Responses Report for GP
Start date: 8/1/2009

     945     HARLEY GROVE MEDICAL CENTRE - Best Practice I have been
                                      PMS               to in London
Comments And Responses Report for GP
Start date: 8/1/2009

     946     HARLEY GROVE MEDICAL CENTRE -     Impossible to get an
                                      PMS    appointment that fits in
                                                          with work
Comments And Responses Report for GP
Start date: 8/1/2009

     947     HARLEY GROVE MEDICAL CENTRE -   Not Bad, But Needs
                                      PMS             Improving
Comments And Responses Report for GP
Start date: 8/1/2009

     948     HARLEY GROVE MEDICAL CENTRE - Staff are not that friendly,
                                      PMS              hard to get an
                                                         appointment




     949                    Harrison At & Partners   Hard to pre-book GP but
                                                           great once you get
                                                                      through
Comments And Responses Report for GP
Start date: 8/1/2009

     950               Harrison At & Partners          excellent client
                                                engagement, efficient
                                                operation, high quality
                                                         medical care


     951               Harrison At & Partners               95% good




     952                           HART SM             Rude staff and
                                                       unsympathetic
Comments And Responses Report for GP
Start date: 8/1/2009

     953               Hartley Wintney Surgery   help to quit smoking
Comments And Responses Report for GP
Start date: 8/1/2009

     954               Hathaway Medical Centre    I cannot remember the
                                                 last time I saw a doctor
                                                     and I hate telephone
                                                                   system




     955                         Haven Health     Modern, professional,
                                                           very caring.
Comments And Responses Report for GP
Start date: 8/1/2009

     956               Haven Health I would never change my
                                           surgery or Doctor!




     957               Haven Health     GP practice comment
Comments And Responses Report for GP
Start date: 8/1/2009

     958               Hawthorn Drive Surgery        Failure to provide
                                                appropriate support for
                                                   terminally ill patient




     959                Hawthornden Surgery      Disorganised practice




     960                Hawthornden Surgery     I would recommend this
                                                     practice to anyone
Comments And Responses Report for GP
Start date: 8/1/2009

     961        Heacham Group Practice - Heacham    Why is anyone a patient
                                          Surgery       at this practice is a
                                                                    mystery
Comments And Responses Report for GP
Start date: 8/1/2009

     962        Heacham Group Practice - Heacham Excellent medical advise
                                          Surgery and support if you can get
                                                            to see the GPs
Comments And Responses Report for GP
Start date: 8/1/2009

     963        Heacham Group Practice - Heacham    Staff and GP's excellent
                                          Surgery                  normally
Comments And Responses Report for GP
Start date: 8/1/2009

     964        Heacham Group Practice - Heacham       Excellent caring practice
                                          Surgery




     965        Heacham Group Practice - Heacham                 I have always
                                          Surgery      experienced the highest
                                                       standard of respect and
                                                                          care

     966               Head, Fenning, Herman & Tanna                  Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

     967               Heath House Surgery    Opening Times are poor
                                                 for full time workers




     968                 Heathgate Surgery This practice is fantastic.
Comments And Responses Report for GP
Start date: 8/1/2009

     969               Heeley Green Surgery         Soo outdated
                                              appotinment system
Comments And Responses Report for GP
Start date: 8/1/2009

     970               Heeley Green Surgery        Stuck in the 1990s




     971               Heeley Green Surgery     Stupid appopintment
                                              system, not suitable for
                                              anyone who works for a
                                                               living.
Comments And Responses Report for GP
Start date: 8/1/2009

     972               Helios Medical Centre   Patient care does not
                                                seem to be the main
                                                              priority
Comments And Responses Report for GP
Start date: 8/1/2009

     973               Helios Medical Centre   GP Practice Comment




     974                   HENDERSON FJ        General observations




     975                   HENDERSON FJ        I am very pleased with
                                                 the service I get from
                                                                  them
Comments And Responses Report for GP
Start date: 8/1/2009

     976               Heron Practice An excellent practice with
                                              really lovely GPs
Comments And Responses Report for GP
Start date: 8/1/2009

     977               Heronsgate Medical Centre   GP Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     978               Hickings Lane Medical Centre   Surgery Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

     979               Hickings Lane Medical Centre       Very frustrating and
                                                      unhelpful when help and
                                                          advice was needed.
Comments And Responses Report for GP
Start date: 8/1/2009

     980               Higham Ferrers Surgery I don't like being asked by
                                                the receptionist what the
                                                               problem is.




     981               Higham Ferrers Surgery     Such rude receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

     982                    Highview Medical Centre A Five Star GP Practice!




     983               Hildenborough Medical Centre         Anton's feedback
Comments And Responses Report for GP
Start date: 8/1/2009

     984               Hill Top Medical Centre    The doctors are very
                                                      supportive GP's




     985               Hill Top Medical Centre         recption a bit lax




     986                               Hilltop       The surgery is very
                                                 friendly & helpful,
                                                   providing exceptional
                                                                service.
Comments And Responses Report for GP
Start date: 8/1/2009

     987                               Hilltop                        poor




     988                               Hilltop   have been trying since 8
                                                  this morning, it is now 4
                                                          and no one has
                                                               answered.


     989               Hilltops Medical Centre       Avoid this "Medical"
                                                                  Centre.
Comments And Responses Report for GP
Start date: 8/1/2009

     990               Hilltops Medical Centre                       Over
                                                 subscribed.........again!




     991               Hilltops Medical Centre   Disorganised, waste of
                                                   time, could do better,
                                                 miss having one doctor
Comments And Responses Report for GP
Start date: 8/1/2009

     992               Hilltops Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     993                  Hilltops Medical Centre           No probs seeing a
                                                    (different every time) Dr -
                                                       but a Midwife?????!!!!




     994               Holdenhurst Road Practice        Only go there if youb
                                                     know what is wrong and
                                                       what you would like!!
Comments And Responses Report for GP
Start date: 8/1/2009

     995               Holland Park Surgery               Whilst the GP
                                                       professional, the
                                              reception and admin staff
                                                  rudeness is legendry.




     996               Holland Park Surgery One of the receptionist is
                                           usually very unhelpful and
                                                rude over the phone.
Comments And Responses Report for GP
Start date: 8/1/2009

     997               Holland Park Surgery   I find the front desk staff
                                                  in this practice always
                                                        rude and difficult




     998               Holland Park Surgery    GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

     999               Holland Park Surgery   Staff are awful
Comments And Responses Report for GP
Start date: 8/1/2009

    1000 Honeypot Medical Centre Dr NAGPAUL & telephone communication
                                       partners    is mission impossible




    1001                           Hook Surgery    The surgery provides an
                                                  excellent professional and
                                                           attentive service.
Comments And Responses Report for GP
Start date: 8/1/2009

    1002               Hook Surgery   need more full time dr's




    1003               Hook Surgery              Good quality
Comments And Responses Report for GP
Start date: 8/1/2009

    1004                  Hook Surgery   Modern update practice
                                             thats uses modern
                                         technology to provide a
                                                   good service




    1005               ISLAND HEALTH Good doctors but dealing
                                         with the reception is
                                                    frustrating
Comments And Responses Report for GP
Start date: 8/1/2009

    1006               ISLAND HEALTH   Doubt about reception
                                                       staff.




    1007               ISLAND HEALTH    Pleasantly surpirsed!




    1008               ISLAND HEALTH      Waited a week for
                                               appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1009               ISLAND HEALTH NHS for some, not for all




    1010               ISLAND HEALTH                    Rude.
Comments And Responses Report for GP
Start date: 8/1/2009

    1011               ISLAND HEALTH          GPs are great but
                                       receptioon staff are rude




    1012               ISLAND HEALTH           I would register
                                            somewhere else...!
Comments And Responses Report for GP
Start date: 8/1/2009

    1013               ISLAND HEALTH               Above par!




    1014               ISLAND HEALTH   Provides excellent care
                                              despite ongoing
                                       pressures outside their
                                                       control
Comments And Responses Report for GP
Start date: 8/1/2009

    1015               ISLAND HEALTH   dreadful practice




    1016               ISLAND HEALTH      appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1017               ISLAND HEALTH     For a year I've been
                                       unable to see a doctor
                                        there when I need to.
Comments And Responses Report for GP
Start date: 8/1/2009

    1018               ISLAND HEALTH   Only you can make it
                                                    better!




    1019               ISLAND HEALTH         Total disaster!
Comments And Responses Report for GP
Start date: 8/1/2009

    1020               ISLAND HEALTH           14 days to get
                                                appointment




    1021               ISLAND HEALTH   Are you awaiting more
                                       patients who are more
                                                than patient?
Comments And Responses Report for GP
Start date: 8/1/2009

    1022               James Wigg Group Practice   Not great for commuters




    1023                    Jenner House Surgery          Impossible to get
                                                   appointments in advance
Comments And Responses Report for GP
Start date: 8/1/2009

    1024               Jorvik Medical Practice   Painful Registration
                                                            Process
Comments And Responses Report for GP
Start date: 8/1/2009

    1025    Kenyon Medical Centres (Dr KENYON &          "Computer says No!"
                                         partners)         Attitude, If it was a
                                                     restaurant i would not go
                                                                           back!
Comments And Responses Report for GP
Start date: 8/1/2009

    1026    Kenyon Medical Centres (Dr KENYON &      GP Practice Comment
                                         partners)
Comments And Responses Report for GP
Start date: 8/1/2009

    1027    Kenyon Medical Centres (Dr KENYON &          Poor Reception at
                                         partners)   Brandon Road Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1028    Kenyon Medical Centres (Dr KENYON &       Go to this practice if you
                                         partners)    dont mind being ignored
                                                     at least until you see GP.
Comments And Responses Report for GP
Start date: 8/1/2009

    1029               Kildonan House Group Surgery    Far from the satisfactory
                                                      service you would expect
                                                                from a surgery.
Comments And Responses Report for GP
Start date: 8/1/2009

    1030                       Kilmeny Surgery                appointments




    1031               Kimbolton Medical Centre    Would be better to know
                                                  about Staff, the GP's who
                                                   worked and left Practice.




    1032               Kimbolton Medical Centre     Fantastic practice with
                                                  well informed caring staff
                                                      and a very personnel
                                                                   service.
Comments And Responses Report for GP
Start date: 8/1/2009

    1033               King George Surgery          My doctor is more
                                             interested in cost cutting
                                              than effective treatment
Comments And Responses Report for GP
Start date: 8/1/2009

    1034               King George Surgery I dread seeing the doctors
                                                                here
Comments And Responses Report for GP
Start date: 8/1/2009

    1035                      King George Surgery             Miserable and
                                                       administratively worse
                                                             than miserable.




    1036               King's College Health Centre   A GP Practice that goes
                                                       against our teaching at
                                                       King's College Medical
                                                                      School.
Comments And Responses Report for GP
Start date: 8/1/2009

    1037               Kings Heath Practice   another failure for kings
                                                        heath surgery




    1038               Kings Heath Practice             My complaint
Comments And Responses Report for GP
Start date: 8/1/2009

    1039               Kings Road Medical Centre   Excellent surgery and
                                                          staff members.
Comments And Responses Report for GP
Start date: 8/1/2009

    1040               Kings Road Medical Centre   Excellent Service and a
                                                          wonderful doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1041               Kings Road Medical Centre   Poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1042               Kings Road Medical Centre    Very Satisfied with the
                                                   care. Excellent Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1043               Kings Road Medical Centre   Fantastic. I like it.
Comments And Responses Report for GP
Start date: 8/1/2009

    1044               Kings Road Medical Centre   satisfactory
Comments And Responses Report for GP
Start date: 8/1/2009

    1045               Kings Road Medical Centre   I'll never go this GP
Comments And Responses Report for GP
Start date: 8/1/2009

    1046               Kings Road Medical Centre             Unable to get an
                                                             appointment with
                                                    podiatrist and chiropodist
                                                                  for 7 weeks




    1047                 Kirkburton Health Centre     A patient not a number
Comments And Responses Report for GP
Start date: 8/1/2009

    1048               Knightsbridge Medical Centre   An excellent, modern
                                                                   practice.




    1049               Knightsbridge Medical Centre           Great service




    1050               Knightsbridge Medical Centre   Highly Reccomended




    1051               Knightsbridge Medical Centre                  happy




    1052               Knightsbridge Medical Centre                  happy
Comments And Responses Report for GP
Start date: 8/1/2009

    1053               Kumar, Chandra & Cheriyan   they dont listen
Comments And Responses Report for GP
Start date: 8/1/2009

    1054               Kurzeja & Partners       Access to doctors




    1055                   Lakeside Plus    phone /ansamachines
Comments And Responses Report for GP
Start date: 8/1/2009

    1056               Lambeth Walk Group Practice   General feedback
Comments And Responses Report for GP
Start date: 8/1/2009

    1057               Lambeth Walk Group Practice   Hopelss
Comments And Responses Report for GP
Start date: 8/1/2009

    1058               Lambgates Surgery   Repeat prescriptions are
                                                             a pain
Comments And Responses Report for GP
Start date: 8/1/2009

    1059               Langham Place Surgery                  Bad!!!!




    1060                    Larksfield Surgery   Sometimes rushed in
                                                 and out - depends on
                                                 which docotr you see
Comments And Responses Report for GP
Start date: 8/1/2009

    1061               Lavant Road Surgery   Fantastic GP




    1062               Leap Valley Surgery         Awful.
Comments And Responses Report for GP
Start date: 8/1/2009

    1063               Leighton Road Surgery            Got time to kill?




    1064               Leighton Road Surgery        Poor interaction with
                                               patients. No help with my
                                                               condition.
Comments And Responses Report for GP
Start date: 8/1/2009

    1065               Library House Surgery Lack of choice in seeing a
                                                particular doctor when
                                                             you need.
Comments And Responses Report for GP
Start date: 8/1/2009

    1066               Lilliput Surgery         Unable to cope




    1067               Lilliput Surgery   Had to change Doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1068                 Lime Tree Surgery         An appalling level of
                                                 service received - I will
                                              not be recommending the
                                                                practice




    1069                 Lime Tree Surgery     Good Surgery, excellent
                                                              doctors




    1070                 Lime Tree Surgery                     Great GP




    1071               Limes Medical Centre     The best practice I have
                                              ever been to, best doctors
                                                       I have ever met.
Comments And Responses Report for GP
Start date: 8/1/2009

    1072               Linden Hall Surgery   Simply the best
Comments And Responses Report for GP
Start date: 8/1/2009

    1073               Lisson Grove Medical Centre.        Receptionists




    1074               Lisson Grove Medical Centre.   My supportive local
                                                          medical centre
Comments And Responses Report for GP
Start date: 8/1/2009

    1075               Locking Castle Medical Centre   Couldn't even get a face
                                                        to face consultation for
                                                        my 3 year old with ANY
                                                                         doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1076      LONDON FIELDS MEDICAL CENTRE   Catchment area is much
                                             smaller than specified on
                                                     the NHS website
Comments And Responses Report for GP
Start date: 8/1/2009

    1077      LONDON FIELDS MEDICAL CENTRE   Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1078      LONDON FIELDS MEDICAL CENTRE                  Terrible Patient
                                                                Experience




    1079           Long Stratton Medical Partnership   Very poor experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1080               Longton Health Centre First time I tried to order a
                                             repeat prescription on line
                                                    the website is down.
Comments And Responses Report for GP
Start date: 8/1/2009

    1081               Longton Health Centre   I was very disappointed
Comments And Responses Report for GP
Start date: 8/1/2009

    1082               Longton Health Centre Friendly, efficient practice
                                                         with a range of
                                                             specialities
Comments And Responses Report for GP
Start date: 8/1/2009

    1083     LONGVIEW PRIMARY CARE CENTRE   A total discrace of the
                                               medical profession
Comments And Responses Report for GP
Start date: 8/1/2009

    1084               Lowdham Medical Centre                    Avoid




    1085               Lowdham Medical Centre      Terrible appointment
                                                  system and reception
                                                staff who appear not to
                                                                   care
Comments And Responses Report for GP
Start date: 8/1/2009

    1086          Lower Broughton HC Dr K H Buch   Everyone at this surgery
                                                   are freindly and helpfull.
Comments And Responses Report for GP
Start date: 8/1/2009

    1087          Lower Broughton HC Dr K H Buch   Poor Service Levels
Comments And Responses Report for GP
Start date: 8/1/2009

    1088               M H Neil   Waste of time
Comments And Responses Report for GP
Start date: 8/1/2009

    1089               M H Neil      Impossible to get an
                                   appointment and rather
                                        rude receptionists




    1090               Maini [A]   Busy but good ..you are
                                    not just another patient
                                           but are a person
Comments And Responses Report for GP
Start date: 8/1/2009

    1091           Malmesbury Primary Care Centre     GP Practice Comment




    1092           Malmesbury Primary Care Centre Wonderful practice - great
                                                  medical care + up-to-date
                                                        admin + new PCC
Comments And Responses Report for GP
Start date: 8/1/2009

    1093               Manchester Road Surgery   Inflexible prescription
                                                                'hotline'




    1094               Manchester Road Surgery   Repeat Prescriptions
Comments And Responses Report for GP
Start date: 8/1/2009

    1095               Manor Brook Medical Centre   An excellent surgery - a
                                                       good find, wish I had
                                                      registered here years
                                                                        ago.
Comments And Responses Report for GP
Start date: 8/1/2009

    1096               Manor Field Surgery   Excellent family-centred
                                                          GP service
Comments And Responses Report for GP
Start date: 8/1/2009

    1097                    Manor House Glossop     Very unfriendly Practice




    1098                     Manor Place Surgery                Poor service




    1099      Manor Top Medical Centre, Dr Sharma         I have been at the
                                                       surgery for 3 years. I
                                                    would not recomend this
                                                                     surgery
    1100      Manor Top Medical Centre, Dr Sharma     would not recommend
Comments And Responses Report for GP
Start date: 8/1/2009

    1101      Manor Top Medical Centre, Dr Sharma     I would'nt recommend




    1102      Manor Top Medical Centre, Dr Sharma I would not recomend this
                                                                   surgery




    1103      Manor Top Medical Centre, Dr Sharma       sadley this surgery in
                                                      lacking in respect by a
                                                                       doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1104               Marcham Road Health Centre    Rude and unhelpful
                                                     administraion staff;
                                                       laklustre doctors.




    1105                   Marden Medical Practice   This is an excellent
                                                                practice.
Comments And Responses Report for GP
Start date: 8/1/2009

    1106      Marfleet Group Practice [Main Surgery]     I have no faith in this
                                                                      practise.




    1107                      Marine Medical Group Don't get ill and expect an
                                                     appointment, plan your
                                                         illnesses in advance
Comments And Responses Report for GP
Start date: 8/1/2009

    1108               Market Surgery   An excellent practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1109               Marple Cottage Surgery   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1110               Marple Cottage Surgery    Excellent, professional
                                                                service!




    1111               Marple Medical Practice   Poor management and
                                                 administration lets this
                                                        practice down.
Comments And Responses Report for GP
Start date: 8/1/2009

    1112               Marple Medical Practice    Got appointment same
                                                 day with GP and Nurse,
                                                       excellent service.




    1113               Marton Medical Practice     Repeat Prescriptions




    1114               Marton Medical Practice       Fix the prescription
                                                                problem.
Comments And Responses Report for GP
Start date: 8/1/2009

    1115               Marylebone Health Centre   No Appointments. Rude
                                                          Receptionists.
Comments And Responses Report for GP
Start date: 8/1/2009

    1116               Marylebone Health Centre   A lovely professional
                                                               practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1117               Marylebone Health Centre    Very nice Inner London
                                                  Practice, who keep pace
                                                    with the ever changing
                                                                      nhs




    1118               Marylebone Health Centre           A great practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1119               Marylebone Health Centre        A revolving door of
                                                                 'doctors'




    1120               Marylebone Health Centre can't get an appointment!
Comments And Responses Report for GP
Start date: 8/1/2009

    1121               Marylebone Health Centre            One of the most
                                                          unpleasant NHS
                                                  practices I've had to deal
                                                                        with




    1122               Marylebone Health Centre         Great Health Care
Comments And Responses Report for GP
Start date: 8/1/2009

    1123               Marylebone Health Centre   A good service at
                                                       Marylebone
Comments And Responses Report for GP
Start date: 8/1/2009

    1124               Marylebone Health Centre   The staff is terrible rude,
                                                        and appointments
                                                        impossible to get.
Comments And Responses Report for GP
Start date: 8/1/2009

    1125               Marylebone Health Centre       Problems with getting
                                                            appointments...




    1126               Marylebone Health Centre       It is rarely possible to
                                                  book an appointment, GP
                                                               advice is poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1127               Marylebone Health Centre   The medical "John
                                                  Lewis" in customer
                                                                  service!!




    1128               Marylebone Health Centre           Disappointing,
                                                    incompetent and rude
Comments And Responses Report for GP
Start date: 8/1/2009

    1129               Marylebone Health Centre         Excellent service




    1130               Marylebone Health Centre   This is a great surgery,
                                                    with a wonderful and
                                                       professional team
                                                            working there.
Comments And Responses Report for GP
Start date: 8/1/2009

    1131               Marylebone Health Centre   Rude and Disappointing




    1132                 Mawbey Group Practice        Wonderful practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1133               Mawbey Group Practice   Rude disorganised staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1134               Mawbey Group Practice      Excellent practice




    1135               Mawbey Group Practice   Competant Staff with
                                                 genuine interest in
                                                   patients health.
Comments And Responses Report for GP
Start date: 8/1/2009

    1136               Mawbey Group Practice      The rudest receptionist
                                                                    ever




    1137               Mayfield Medical Centre    i'd like to move but that
                                                    would mean changing
                                                 doctors and i really don't
                                                                   want to
Comments And Responses Report for GP
Start date: 8/1/2009

    1138               Mayfield Medical Centre   Please can I change my
                                                 practice as am unhappy
                                                  with treatment received




    1139               Mayfield Medical Centre     Modern, Professional
                                                  service to an excellent
                                                                standard
Comments And Responses Report for GP
Start date: 8/1/2009

    1140               Maywood Healthcare Centre   Not happy :(
Comments And Responses Report for GP
Start date: 8/1/2009

    1141               Meadowcroft Surgery   Generally good service
                                                 except for certain
                                                      appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1142          Meadowfields Practice - Chellaston   No regular GP and hard
                                                           to get appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1143               Mellor J & Partners Rude and unprofessional
Comments And Responses Report for GP
Start date: 8/1/2009

    1144                    Mellor J & Partners      Poor support for long
                                                    term health conditions




    1145          MERCHANT STREET PRACTICE         Terrible reception staff
                                                  make it impossible to get
                                                           an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1146          MERCHANT STREET PRACTICE   Patients are not treated
                                             with dignity by reception
                                               staff with let down the
                                                                 GPs
Comments And Responses Report for GP
Start date: 8/1/2009

    1147               Merepark Medical Centre   Check out your disabled
                                                                 access




    1148               Merepark Medical Centre My compliments to all the
                                                                   staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1149               Meriden Surgery     Inflexble appointment
                                         system with obstructive
                                                   reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1150               Meriden Surgery   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1151               Meriden Surgery   Caring, very competent
                                               GPs let down by
                                                 reception staff.
Comments And Responses Report for GP
Start date: 8/1/2009

    1152               Meridian Surgery   A very caring, patient-
                                           centred practice - the
                                                NHS at its finest
Comments And Responses Report for GP
Start date: 8/1/2009

    1153               Merridale Medical Centre   Using 0844 Telephone
                                                               Number
Comments And Responses Report for GP
Start date: 8/1/2009

    1154               Merridale Medical Centre      Lovely staff, friendly
                                                  nurses and no hour's of
                                                          waiting for your
                                                          appointment!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1155               Merridale Medical Centre Terrible service, practises
                                                     should not make you
                                                    want to avoid the Drs!
Comments And Responses Report for GP
Start date: 8/1/2009

    1156               Merridale Medical Centre   clinicians misdiagnose
                                                          simple illnesses
Comments And Responses Report for GP
Start date: 8/1/2009

    1157               Merridale Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1158               Merridale Medical Centre   poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1159               Merridale Medical Centre   Dreadful service, unable
                                                  to access 'real doctor in
                                                         reasonable time.




    1160               Merridale Medical Centre   Good service of care if,
                                                  and only if, you manage
                                                    to speak to someone
Comments And Responses Report for GP
Start date: 8/1/2009

    1161               Merridale Medical Centre                       Rude




    1162               Merridale Medical Centre   I would like to be able to
                                                      see a doctor when i
                                                        request, and not a
                                                                   clinition.
Comments And Responses Report for GP
Start date: 8/1/2009

    1163               Merridale Medical Centre   I like it
Comments And Responses Report for GP
Start date: 8/1/2009

    1164               Merridale Medical Centre   Insensitive handling of
                                                  medical matter, duty of
                                                     care not completed!
Comments And Responses Report for GP
Start date: 8/1/2009

    1165               Merridale Medical Centre Feel ignored and belittled
                                                 pretty much every time I
                                                      go in to this surgery




    1166               Merridale Medical Centre          very surprised by
                                                        negative feedback
Comments And Responses Report for GP
Start date: 8/1/2009

    1167               Merridale Medical Centre   Trying to see a Doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1168               Metheringham Surgery   Not a good surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1169               Middlewood Medical Centre       Saved my Sons life




    1170                  Millbarn Medical Centre    Good Doctors - Never
                                                          Busy - Happy To
                                                         Recomend Them
    1171                  Millbarn Medical Centre   Reception staff always
                                                    breach Data Protection
                                                                      rules
Comments And Responses Report for GP
Start date: 8/1/2009

    1172                     Millbarn Medical Centre        An excellent, caring
                                                          practice. Efficient but
                                                        personal would strongly
                                                                    recommend




    1173                     Millbarn Medical Centre    Appointments System is
                                                           Most Unsatisfactory,
                                                        some Receptionists are
                                                                      Offhand




    1174               Milton Keynes Village Practice             Great Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1175               Milton Keynes Village Practice       Why can I not get an
                                                        appointment, even when I
                                                        have been asked to make
                                                                           one?




    1176               Milton Keynes Village Practice         Should get a better
                                                             service for my taxes
Comments And Responses Report for GP
Start date: 8/1/2009

    1177               Milton Keynes Village Practice Last GP visit? It would be
                                                        nice to get through the
                                                                           door.




    1178                         MINSTER HEALTH                  Great practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1179                    Mitchison Road Surgery   It is very hard to get an
                                                                 appointment.




    1180                       Mizzen Road Surgery     Excellent treated with
                                                      respect and dealt with
                                                                    efficiently




    1181               Moat House Surgery, Warboys     An excellent Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1182               MONKSPATH SURGERY   Disappointing barely
                                                      covers it.
Comments And Responses Report for GP
Start date: 8/1/2009

    1183               Moorfield Road Health Centre               gp referals




    1184               Moorfield Road Health Centre My GP - i find them very
                                                     helpful, and has time to
                                                      talk and explain things
Comments And Responses Report for GP
Start date: 8/1/2009

    1185               Moorfield Road Health Centre    No permanent doctor -
                                                      seen 4 different doctors
                                                       since middle last year!




    1186               Moorfield Road Health Centre   Extended Service after
                                                                    6.30pm




    1187               Morthen Road Group Practice          Excellent service
Comments And Responses Report for GP
Start date: 8/1/2009

    1188               Moss Green Surgery         trying to get an
                                            appointment is almost
                                             immpossible at times
Comments And Responses Report for GP
Start date: 8/1/2009

    1189           Mount Gould Primary Care Centre                    Poor




    1190 Mount Pleasant Health Centre (Dr Hellier) Good doctors but getting
                                                    seen by one of them is
                                                          near impossible.
Comments And Responses Report for GP
Start date: 8/1/2009

    1191          Needham Market Country Practice   Clinical care is good but
                                                       customer care is not.




    1192                    NEWBOLD SURGERY Newbold surgery is one of
                                             the best practices I have
                                               encountered in over 70
                                                                 years




    1193                    NEWBOLD SURGERY         Easy access to Surgery.
Comments And Responses Report for GP
Start date: 8/1/2009

    1194               NEWBOLD SURGERY          Very happy patient




    1195               NEWBOLD SURGERY Poor appointments times.
Comments And Responses Report for GP
Start date: 8/1/2009

    1196               NEWBOLD SURGERY   Friendly practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1197           Newbold Verdon Medical Practice      Some of the doctors
                                                     themselves are ok, the
                                                       reception staff varies
Comments And Responses Report for GP
Start date: 8/1/2009

    1198     Newcastle High Street Medical Practice   Disappointing...
Comments And Responses Report for GP
Start date: 8/1/2009

    1199               NEWCOMBES SURGERY My concerns are ignored
                                                and my opinions
                                                      patronised
Comments And Responses Report for GP
Start date: 8/1/2009

    1200               Newlands Medical Centre   Definitely dissappointed
                                                  with Newlands Medical
                                                                  Centre
Comments And Responses Report for GP
Start date: 8/1/2009

    1201               NIGHTINGALE PRACTICE       3 week wait to see any
                                                                  doctor




    1202                      Norris & Partners    Not accepting patient
Comments And Responses Report for GP
Start date: 8/1/2009

    1203               Norris & Partners   Not sympathetic
Comments And Responses Report for GP
Start date: 8/1/2009

    1204                     North Bicester Surgery             Not happy with
                                                       appointments set up or
                                                      with treatment received.




    1205         North Hill Medical Group - North Hill Unpleasant and uncaring
                                             Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1206         North Hill Medical Group - North Hill I was a bit confused in the
                                             Surgery                 waiting room




    1207    North Hill Medical Group - West Bergholt      Very good service and
                                            Surgery                duty of care.
Comments And Responses Report for GP
Start date: 8/1/2009

    1208               Northbourne Medical Centre         Great practice




    1209                     Northbourne Surgery            Poor Repeat
                                                    Prescriptions service
Comments And Responses Report for GP
Start date: 8/1/2009

    1210               Northbourne Surgery Consistency of availability




    1211                 Northgate Practice Terrible, non-professional
                                                               service
Comments And Responses Report for GP
Start date: 8/1/2009

    1212               Northgate Practice     Humiliated, intimidated
                                                    and treated with
                                            disrespect by the staff at
                                                           Northgate
Comments And Responses Report for GP
Start date: 8/1/2009

    1213               Norwich Road Surgery   Deeply disatisfied over a
                                                      prolonged time.
Comments And Responses Report for GP
Start date: 8/1/2009

    1214               Oakengates Medical Practice        Difficult getting an
                                                       appointment with my
                                                     doctor and consultation
                                                               time too short.
Comments And Responses Report for GP
Start date: 8/1/2009

    1215               Oakengates Medical Practice   Electronic Booking and
                                                           precriptions are a
                                                                   nightmare
Comments And Responses Report for GP
Start date: 8/1/2009

    1216               Oakengates Medical Practice   Online Services a great
                                                                       asset
Comments And Responses Report for GP
Start date: 8/1/2009

    1217               Oakengates Medical Practice   Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1218               Oakengates Medical Practice   Average is fine
Comments And Responses Report for GP
Start date: 8/1/2009

    1219               Oakfield Surgery   Expect it would be better
                                               review if you could
                                                     actually get an
                                                      appointment,




    1220               Oakham Surgery      Best GP Practice in the
                                                             area
Comments And Responses Report for GP
Start date: 8/1/2009

    1221               Oakham Surgery   I would recommend this
                                                      practice




    1222               Oakham Surgery   Excellent staff, first rate
                                                        services.
Comments And Responses Report for GP
Start date: 8/1/2009

    1223                  Oakmeadow Surgery     Rude staff and practice
                                                   management is not
                                                  interested when you
                                                              complain




    1224                  Oakmeadow Surgery             i want to leave!




    1225               Oakwood Medical Centre            Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1226               Oakwood Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1227               Oakwood Medical Centre   It's pathetic
Comments And Responses Report for GP
Start date: 8/1/2009

    1228               Oakwood Medical Centre   This Practice needs
                                                           updating
Comments And Responses Report for GP
Start date: 8/1/2009

    1229               Oakwood Medical Centre   Practice does its very
                                                   best for its clients.




    1230               Oakwood Medical Centre     Good doctors, poor
                                                          reception
Comments And Responses Report for GP
Start date: 8/1/2009

    1231               Oakwood Medical Centre   I have every confidence
                                                         in the Practice.




    1232        OKEHAMPTON MEDICAL CENTRE       not there when needed
Comments And Responses Report for GP
Start date: 8/1/2009

    1233               Old Harlow Health Centre   Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1234               Old Harlow Health Centre   Not happy




    1235               Old Harlow Health Centre    My View
Comments And Responses Report for GP
Start date: 8/1/2009

    1236          Old Town Surgery - Dr Dewhurst & Great GP practice always
                                          Partners willing to go the extra mile
Comments And Responses Report for GP
Start date: 8/1/2009

    1237               One Medicare @ The Light   Very Poor Service




    1238               One Medicare @ The Light   Terrible, rude and
                                                      negative staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1239               Orchard Court Surgery    I was disappointed after
                                                    my clinic visit today




    1240               Orchard Court Surgery excelant staff,doctors and
                                                                 nurses
Comments And Responses Report for GP
Start date: 8/1/2009

    1241               Orchard Medical Practice     Very disapointed by the
                                                  attitude of the doctor, and
                                                        their unwillingness to
                                                                         help,
Comments And Responses Report for GP
Start date: 8/1/2009

    1242               ORMISTON IN   Location is pretty good.
                                             Glad they have
                                        introduced evening
                                                   surgeries.
Comments And Responses Report for GP
Start date: 8/1/2009

    1243               ORMISTON IN Great GP - Shame about
                                    the Reception Staff and
                                         Reception System
Comments And Responses Report for GP
Start date: 8/1/2009

    1244                         Ouse Valley Practice   Very poor local service.




    1245               Paddington Green Health Centre         Not going there..
Comments And Responses Report for GP
Start date: 8/1/2009

    1246               Paddington Green Health Centre        Simply the best!!




    1247               Paddington Green Health Centre   Best ever professional
                                                                         help.
Comments And Responses Report for GP
Start date: 8/1/2009

    1248               Paddington Green Health Centre     The very best doctor's
                                                         surgery I have been to.




    1249               Paddington Green Health Centre            nothing to add




    1250               Paddington Green Health Centre   Show some respect and
                                                              act like you care
Comments And Responses Report for GP
Start date: 8/1/2009

    1251               Palm Medical Centre   FEEDBACK SLUGGISH
                                                     AND POOR
                                                  REGISTRATION
                                                      SERVICES




    1252               Palm Medical Centre last visit was satisfactory
Comments And Responses Report for GP
Start date: 8/1/2009

    1253               Park End Surgery   doctors should respect
                                           patient confidentiality
                                           rules and regulations
Comments And Responses Report for GP
Start date: 8/1/2009

    1254               Park End Surgery   No personal service.
Comments And Responses Report for GP
Start date: 8/1/2009

    1255               Park End Surgery   Some excellent doctors
                                          let down by inadequate
                                              nurse provision and
                                                   appointments.
Comments And Responses Report for GP
Start date: 8/1/2009

    1256         PARK HOUSE MEDICAL CENTRE   unsympathetic,unhelpful
                                                      and awkward
Comments And Responses Report for GP
Start date: 8/1/2009

    1257         PARK HOUSE MEDICAL CENTRE     Alright Doctors, If You
                                             Ever Manage To Get An
                                                        Appointment!




    1258         PARK HOUSE MEDICAL CENTRE      Good family practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1259               Park Lodge Medical Centre        A good well-rounded
                                                              practice, some
                                                   outstanding treatment & a
                                                          few minor glitches.




    1260                     Park Medical Centre            service and staff
                                                       professionalism have
                                                       dropped dramatically
Comments And Responses Report for GP
Start date: 8/1/2009

    1261               Park Medical Centre Three times had first apt.
                                            of day had to wait more
                                               than 30min then was
                                                          rushed ou
Comments And Responses Report for GP
Start date: 8/1/2009

    1262               Park Medical Centre   Ringing them costs an
                                                    arm and a leg.
Comments And Responses Report for GP
Start date: 8/1/2009

    1263               Park Medical Centre   disapointment service
                                              and unhelpful doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1264               Park Medical Centre      Absolutely Unhelpful




    1265               Park Medical Centre You need to work on your
                                             patient relations more.




    1266               Park Medical Centre      Rude reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1267                          Park Surgery            Customer service
                                                                feedback




    1268               Park View Medical Centre     GP is always misrable,
                                                   has no people skills and
                                                  cant wait to get rid of you
Comments And Responses Report for GP
Start date: 8/1/2009

    1269               Park View Medical Centre               not the best




    1270                Parkside Family Practice            Put a booking
                                                   appointment service for
                                                     the specialists online
Comments And Responses Report for GP
Start date: 8/1/2009

    1271               Parkside Family Practice     Poor service, can't get
                                                  through and can't see dr
                                                   for weeks and always a
                                                                    locum




    1272                     Parkside Practice                  Good one
Comments And Responses Report for GP
Start date: 8/1/2009

    1273               Parkside Practice      Good surgery but very
                                           hard to get through on the
                                                               phone
Comments And Responses Report for GP
Start date: 8/1/2009

    1274               Parkside Practice   Clearly tries, but overall
                                                    under performs
Comments And Responses Report for GP
Start date: 8/1/2009

    1275               Parkside Practice   Excellent service and
                                                            staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1276               Parkside Surgery   Need to get their act
                                                      together
Comments And Responses Report for GP
Start date: 8/1/2009

    1277               PARSONAGE SURGERY              Professional




    1278               PARSONAGE SURGERY    Good friendly staff and
                                           excellent service since I
                                            registered 3 years ago
Comments And Responses Report for GP
Start date: 8/1/2009

    1279               PARSONAGE SURGERY   Not impressed.
Comments And Responses Report for GP
Start date: 8/1/2009

    1280               Patford House Surgery   Why do i have to pay 5p
                                               per minute (0844477) to
                                                        phone an NHS
                                                            surgery???
Comments And Responses Report for GP
Start date: 8/1/2009

    1281               Patford House Surgery   0844
Comments And Responses Report for GP
Start date: 8/1/2009

    1282               Patford House Surgery     its nearly impossible to
                                               get an appt in less than 3
                                                 week and than not with
                                                                     your
Comments And Responses Report for GP
Start date: 8/1/2009

    1283               Pathfinder Practice   Communication With
                                                       Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1284                      Peartree Surgery could not get appt- going
                                                to walk in centre instead




    1285               Peaseway Medical Centre        Convenient but not
                                                         patient focused
Comments And Responses Report for GP
Start date: 8/1/2009

    1286               Peaseway Medical Centre            Poor patient care




    1287                   Pendle Valley P M S      Trying to get through to
                                                  swtichboard from 9.30am.
                                                    its now 11.30 & no
                                                                        luck




    1288                      Penn Hill Surgery     recommend the surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1289                  Penn Hill Surgery     Refused appointment




    1290               Penrose Lee Surgery    Would not recommend




    1291               Penrose Lee Surgery      I have received good
                                              service and attention at
                                                  this practice and its
                                                          predecessor
Comments And Responses Report for GP
Start date: 8/1/2009

    1292               Penrose Lee Surgery   Everything I need from a
                                                     Doctors surgery




    1293               Penrose Lee Surgery     I have had very postive
                                                     experience of this
                                             practice over many years
Comments And Responses Report for GP
Start date: 8/1/2009

    1294               Penrose Surgery Now they open late I can
                                        go after work on certain
                                         days and not take time
                                                             off!




    1295               Penrose Surgery    Some Good, some bad
Comments And Responses Report for GP
Start date: 8/1/2009

    1296               Penrose Surgery     happy with practice




    1297               Penrose Surgery   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1298               Penrose Surgery          Brilliant service




    1299               Penrose Surgery   Never had anything but
                                                  great service
Comments And Responses Report for GP
Start date: 8/1/2009

    1300               Phoenix Surgery   Waiting time is too long!
Comments And Responses Report for GP
Start date: 8/1/2009

    1301               Pike View Medical Centre   A good family Doctors
                                                    that haven't lost that
                                                          personal touch
Comments And Responses Report for GP
Start date: 8/1/2009

    1302               Pilning Surgery   A very well run practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1303               POLLARD ROW SURGERY   This is a good practice




    1304               POLLARD ROW SURGERY                Great GP
Comments And Responses Report for GP
Start date: 8/1/2009

    1305               POLLARD ROW SURGERY      Messy and unprecise




    1306               POLLARD ROW SURGERY    Hard to understand how
                                             so many things go wrong
                                                                here
Comments And Responses Report for GP
Start date: 8/1/2009

    1307               POLLARD ROW SURGERY   They waste your time!
Comments And Responses Report for GP
Start date: 8/1/2009

    1308               POLLARD ROW SURGERY Go somewhere else - this
                                                  one needs work.
Comments And Responses Report for GP
Start date: 8/1/2009

    1309                Poplar Grove Practice     Could Improve greatly




    1310               PORTVIEW SURGERY            Highly recommended,
                                                easy to get appointment
                                                friendly efficient doctors
                                                                 and staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1311                      PORTVIEW SURGERY                  The doctor is an
                                                                 exceptional GP




    1312                      Prescot Medical Centre    So much to be improved
                                                                          here.




    1313               Prince of Wales Group Practice   It's much too hard to get
                                                        an appointment to see a
                                                                          doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1314               Princess Street Group Practice   No help
Comments And Responses Report for GP
Start date: 8/1/2009

    1315               Princess Street Group Practice   Bad experience overall
Comments And Responses Report for GP
Start date: 8/1/2009

    1316               Princess Street Group Practice   Good for my family
Comments And Responses Report for GP
Start date: 8/1/2009

    1317               Priory Medical Group             frightening.




    1318                  Prospect Surgery    new facts for your list
Comments And Responses Report for GP
Start date: 8/1/2009

    1319               Purbeck Health Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1320               Purbeck Health Centre   Room for Improvement
Comments And Responses Report for GP
Start date: 8/1/2009

    1321               Purbeck Health Centre   Rude and inefficient.




    1322               Purbeck Health Centre      Always a positive
                                                        expirience
Comments And Responses Report for GP
Start date: 8/1/2009

    1323                       Putnoe Medical Centre    Poor, lack of follow up




    1324                       Quakers Lane Surgery     thought they cared but
                                                       NO they take u off there
                                                            list just when there
                                                                         needed


    1325               Queen Square Medical Practice        They give you the
                                                       medical information you
                                                       need to make decisions
                                                              about your body
Comments And Responses Report for GP
Start date: 8/1/2009

    1326               Queens Road Surgery    a really good service is
                                             being provided from this
                                                             surgery.




    1327               Queens Road Surgery       Unprofessional and
                                                          unhelpfull
Comments And Responses Report for GP
Start date: 8/1/2009

    1328               Queens Road Surgery   Doctors are very good &
                                                             friendly.




    1329                   Rainbow Surgery         Choice of Doctors
Comments And Responses Report for GP
Start date: 8/1/2009

    1330               Rainham Medical Centre   I am very satisfied with
                                                           this surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1331               Randolph Surgery   Don't expect to get an
                                          appointment any time
                                                           soon




    1332               Randolph Surgery    good strat but some
                                              disappointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1333               Randolph Surgery   more efficiency needed
Comments And Responses Report for GP
Start date: 8/1/2009

    1334               Randolph Surgery   Beware of the reception
Comments And Responses Report for GP
Start date: 8/1/2009

    1335               Randolph Surgery   Very difficult to register
Comments And Responses Report for GP
Start date: 8/1/2009

    1336               Randolph Surgery   GPs are good but they
                                               need to work on
                                            Customer Service!




    1337               Randolph Surgery           good practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1338    Rangeways Road Surgery - Dr J A Bloor,   Outstanding Practice
                    Dr S Saroufeem & Dr K Leddy
Comments And Responses Report for GP
Start date: 8/1/2009

    1339    Rangeways Road Surgery - Dr J A Bloor, Possibly oversubscribed -
                    Dr S Saroufeem & Dr K Leddy               have to accept
                                                       appointments up to a
                                                                 week later.
Comments And Responses Report for GP
Start date: 8/1/2009

    1340    Rangeways Road Surgery - Dr J A Bloor,    All staff are so friendly
                    Dr S Saroufeem & Dr K Leddy      and determined to help
                                                             my wife and me.




    1341    Rangeways Road Surgery - Dr J A Bloor,       Medical care of the
                    Dr S Saroufeem & Dr K Leddy              highest order.
Comments And Responses Report for GP
Start date: 8/1/2009

    1342               Ravenfield Medical Centre   Excellent Local Practice
                                                         with wide range of
                                                     facilites across broad
                                                              opening times




    1343                        Rawdon Surgery I'm considering moving to
                                                                 another
                                                      practice...Rawdon
                                                     surgery is very poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1344               Redwell Medical Centre           phoneline




    1345               Redwell Medical Centre   Impersonal Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1346               Redwell Medical Centre       Excellant service
                                                            received


    1347                    Reepham Surgery     Dreadful out of hours
                                                              service
Comments And Responses Report for GP
Start date: 8/1/2009

    1348               Reeth Medical Centre   An excellent service




    1349               Reeth Medical Centre               flu jabs
Comments And Responses Report for GP
Start date: 8/1/2009

    1350               Regent Park Medical Practice              poor service




    1351               Regent Park Medical Practice   Reception staff could be
                                                                        better
Comments And Responses Report for GP
Start date: 8/1/2009

    1352               Regent Park Medical Practice Fine GPs, some nice staff
                                                    but a few who are difficult.




    1353                       Regis Medical Centre       Repeat Prescriptions
Comments And Responses Report for GP
Start date: 8/1/2009

    1354               Regis Medical Centre   All staff caring and
                                                           patient.




    1355               Regis Medical Centre         REPEAT
                                              PRESCRIPTIONS
Comments And Responses Report for GP
Start date: 8/1/2009

    1356               REUBIN RD Unhelpful staff, difficult to
                                        get appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1357               Richmond Court Group Practice     Overall, a very welcome
                                                            and helpful practice.




    1358                 Ritchie Street Group Practice        I hate this practice




    1359                 Ritchie Street Group Practice Disinterested doctors who
                                                        incorrectly diagnosed me
Comments And Responses Report for GP
Start date: 8/1/2009

    1360               Ritchie Street Group Practice    My Doctor is great and
                                                         really took the time to
                                                          understand my case
    1361               Ritchie Street Group Practice    Not a friendly Surgery




    1362               Ritchie Street Group Practice      Worst practice I have
                                                          ever used - uncaring,
                                                       unfriendly and unhelpful.
Comments And Responses Report for GP
Start date: 8/1/2009

    1363               Ritchie Street Group Practice                 no replies




    1364                  Riverbank Medical Centre     A practice not geared up
                                                           for people who work
Comments And Responses Report for GP
Start date: 8/1/2009

    1365               Riverbank Medical Services     Website update




    1366               Riverbank Medical Services   Riverbank Medical
                                                             Services
Comments And Responses Report for GP
Start date: 8/1/2009

    1367               Riverside Health Centre      A great surgery.




    1368                   Roborough Surgery     Repeat prescription
                                                  service by website
Comments And Responses Report for GP
Start date: 8/1/2009

    1369                        Roborough Surgery Surgery service Excellent,
                                                        but internet service
                                                                  rubbish !!




    1370                        Roborough Surgery          website problems




    1371 Roding Valley Medical Centre - Dr Oraelosi   This surgery needs an
                                      and Partners       urgent assessment
Comments And Responses Report for GP
Start date: 8/1/2009

    1372 Roding Valley Medical Centre - Dr Oraelosi              fantastic drs
                                      and Partners




    1373 Roding Valley Medical Centre - Dr Oraelosi     very content with the
                                      and Partners    medical care my mother
                                                               and late father
                                                            receive/received.
Comments And Responses Report for GP
Start date: 8/1/2009

    1374 Roding Valley Medical Centre - Dr Oraelosi   Great Medical Centre
                                      and Partners           Roding Valley
Comments And Responses Report for GP
Start date: 8/1/2009

    1375       Rosalind Franklin House Waterbeach       Long waiting in the
                                                             waiting room




    1376       Rosalind Franklin House Waterbeach   Not enough open hours
                                                       and too few doctors.
Comments And Responses Report for GP
Start date: 8/1/2009

    1377       Rosalind Franklin House Waterbeach         Never had a problem
                                                                         here




    1378                  Rosemary Medical Practice    Homely very polite staff,
                                                          Doctors are allways
                                                                    respectful
    1379               Rosemary Street Health Centre        I am very pleased
Comments And Responses Report for GP
Start date: 8/1/2009

    1380               Rosemary Street Health Centre     Beautifully refurbished
                                                        with plenty of choice of
                                                       friendly &understanding
                                                                         doctors




    1381               Rosemary Street Health Centre   Informed consent utterly
                                                                 lacking, terrible
                                                                communication,
                                                           confidentiality issues
Comments And Responses Report for GP
Start date: 8/1/2009

    1382          ROTHSCHILD HOUSE SURGERY This is definitely the best
                                                   Practice in Tring.




    1383          ROTHSCHILD HOUSE SURGERY                  Fastracked
Comments And Responses Report for GP
Start date: 8/1/2009

    1384               Roundwood Park Medical Centre        They don't say when
                                                       they're open either on the
                                                        phone or on the website.

    1385                         Rowlands & Partners     lacks continuity of care
                                                       hard to get appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1386         Rowlands Road Surgery - Worthing   Poor service
                                   Medical Group
Comments And Responses Report for GP
Start date: 8/1/2009

    1387               Royal Crescent Surgery    Don't touch them with a
                                                             barge pole.




    1388                           S M North            Doctors seem too
                                                interested in turning over
                                                                  patients
Comments And Responses Report for GP
Start date: 8/1/2009

    1389               Sackville Road Surgery Disappointing, to say the
                                             least, and could do better.
Comments And Responses Report for GP
Start date: 8/1/2009

    1390               Sackville Road Surgery   time wasting & generally
                                                            poor service
Comments And Responses Report for GP
Start date: 8/1/2009

    1391               Sackville Road Surgery   Abysmal access
Comments And Responses Report for GP
Start date: 8/1/2009

    1392               Sackville Road Surgery I think this surgery works
                                                well for me, and those I
                                                    am carer for. Great
Comments And Responses Report for GP
Start date: 8/1/2009

    1393       SANDRINGHAM MEDICAL CENTRE   Not helpful if you work
                                                      office hours
Comments And Responses Report for GP
Start date: 8/1/2009

    1394       SANDRINGHAM MEDICAL CENTRE   Look elsewhere
Comments And Responses Report for GP
Start date: 8/1/2009

    1395               Sandy Lane Surgery         A practice that is
                                            wholeheartedly let down
                                                   by the reception




    1396               Sandy Lane Surgery      Sandy Lane Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1397               Sandy Lane Surgery   Appalling standards of
                                            service from reception
Comments And Responses Report for GP
Start date: 8/1/2009

    1398               SARKAR U   You must battle to get a
                                  GP appointment for your
                                            sick children
Comments And Responses Report for GP
Start date: 8/1/2009

    1399               SARKAR U   I would not recommend
                                              this surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1400               Saxonbury House Practice        Appointments and
                                                     Communications are
                                                               appalling




    1401 Scarborough Medical Group - Danes Dyke        fabulous GP with old
                                                  fashioned values and up
                                                     to the minute services
Comments And Responses Report for GP
Start date: 8/1/2009

    1402    Scarborough Medical Group - South Cliff   New website, what new
                                                                   website?




    1403    Scarborough Medical Group - South Cliff      premieum number
                                                       charges to phone g p
Comments And Responses Report for GP
Start date: 8/1/2009

    1404                Selden Medical Centre Needs good management
                                                as the receptionists are
                                                         actively hostile




    1405               Selsey Medical Practice    2 doctors only and only
                                                 on the day appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1406               Shaftesbury Medical Centre               entrance




    1407               Shaftesbury Medical Centre      No appointments
                                                    available for working
                                                                   people
Comments And Responses Report for GP
Start date: 8/1/2009

    1408               Shaftesbury Medical Centre I want to feel welcome not
                                                                  a nuisance
Comments And Responses Report for GP
Start date: 8/1/2009

    1409               Shanklin Medical Centre Lack of consideration and
                                                                  advice
Comments And Responses Report for GP
Start date: 8/1/2009

    1410               Shawbirch Medical Practice Prompt Caring Approach
Comments And Responses Report for GP
Start date: 8/1/2009

    1411               Shawbirch Medical Practice Always helpful & aim
                                                                  to please




    1412               Shawbirch Medical Practice         Being put on hold
Comments And Responses Report for GP
Start date: 8/1/2009

    1413               Shawbirch Medical Practice       You just can't get an
                                                      appoitment and are left
                                                    hanging on the phone for
                                                                   10+ mins




    1414               Shawbirch Medical Practice               Poor service
Comments And Responses Report for GP
Start date: 8/1/2009

    1415               Sheep Street Surgery Burford   Thoughts on the Burford
                                                                     practice




    1416 Shelley Surgery - Worthing Medical Group         two week wait for a
                                                                appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1417 Shelley Surgery - Worthing Medical Group         Rude, patronising and
                                                                     inefficient.




    1418               Silloth Group Medical Practice Diabetes Care is not up to
                                                             Cumbria Diabetes
                                                          Service Specification




    1419                          Sina Health Centre                     Terrible
Comments And Responses Report for GP
Start date: 8/1/2009

    1420      SKY BLUE MEDICAL GROUP - Green        GP Practice Comment
                            Lane Medical Centre




    1421      SKY BLUE MEDICAL GROUP - Green The doctors are excellent
                            Lane Medical Centre but some reception staff
                                                          are less than.
Comments And Responses Report for GP
Start date: 8/1/2009

    1422     SKY BLUE MEDICAL GROUP - Harnall    Negative experience
                           Lane Medical Centre




    1423               SOMERFORD GROVE GROUP       It' a good practice.
                                    PRACTICE
Comments And Responses Report for GP
Start date: 8/1/2009

    1424               SOMERFORD GROVE GROUP   Please hire someone to
                                    PRACTICE          man the phones
Comments And Responses Report for GP
Start date: 8/1/2009

    1425               SOMERFORD GROVE GROUP   making appointments
                                    PRACTICE
Comments And Responses Report for GP
Start date: 8/1/2009

    1426               SOMERFORD GROVE GROUP   If only the appointments
                                    PRACTICE             system worked.
Comments And Responses Report for GP
Start date: 8/1/2009

    1427               SOMERFORD GROVE GROUP   Impossible to contact by
                                    PRACTICE                     phone
Comments And Responses Report for GP
Start date: 8/1/2009

    1428               SOMERFORD GROVE GROUP   Impossible to reach by
                                    PRACTICE                   phone
Comments And Responses Report for GP
Start date: 8/1/2009

    1429               SOMERFORD GROVE GROUP          The Phone and
                                    PRACTICE     appointment booking
                                               system is total Rubbish
Comments And Responses Report for GP
Start date: 8/1/2009

    1430               SOMERFORD GROVE GROUP           The Phone and
                                    PRACTICE      appointment booking
                                               system is total Rubbish,
                                                          Ridiculous!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1431               SOMERFORD GROVE GROUP   Next to impossible to
                                    PRACTICE   make an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1432               SOMERFORD GROVE GROUP     Impossible to contact-
                                    PRACTICE




    1433               SOMERFORD GROVE GROUP     great practice - except
                                    PRACTICE   impossible to contact by
                                                   phone (and this is a
                                                               problem)
Comments And Responses Report for GP
Start date: 8/1/2009

    1434               SOMERFORD GROVE GROUP Impossible to get through
                                    PRACTICE            on the phone!
Comments And Responses Report for GP
Start date: 8/1/2009

    1435               SOMERFORD GROVE GROUP   You might have a chest
                                    PRACTICE   infection and you'll wait
                                                               10 days
Comments And Responses Report for GP
Start date: 8/1/2009

    1436               SOMERFORD GROVE GROUP   Amazing compared to
                                    PRACTICE                others
Comments And Responses Report for GP
Start date: 8/1/2009

    1437               SOMERFORD GROVE GROUP   Needs imrpovement
                                    PRACTICE
Comments And Responses Report for GP
Start date: 8/1/2009

    1438               SOMERFORD GROVE GROUP It is virtually impossible to
                                    PRACTICE get hold of them by phone
                                                             - ridiculous!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1439               SOMERFORD GROVE GROUP the best doctors' practise
                                    PRACTICE             i've ever had
Comments And Responses Report for GP
Start date: 8/1/2009

    1440               SOMERFORD GROVE GROUP   I wouldn't bother
                                    PRACTICE    registering here
Comments And Responses Report for GP
Start date: 8/1/2009

    1441               Somers Town Health Centre            Unfriendly, Not
                                                              Professional




    1442     Southlea Group Practice - Main Surgery   This is a friendly and
                                                             caring practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1443               Southwell Medical Centre Not very patient focussed
Comments And Responses Report for GP
Start date: 8/1/2009

    1444               Southwell Medical Centre Not Very Happy with This
                                                               Surgery.




    1445               Southwell Medical Centre Not Very Happy with This
                                                               Surgery.



    1446               Southwell Medical Centre    Unfortunatly I become
                                                             steadily more
                                                    disillusioned with the
                                                                   surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1447               Southwell Medical Centre     Staff very friendly and
                                                  professional. Reception
                                                  staff particularly helpful.




    1448               Southwell Medical Centre   Positive and Supportive
                                                              Experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1449               Southwell Medical Centre                 Excellent




    1450               Southwell Medical Centre     All the staff there are
                                                  brilliant and really care
                                                     about their patients.
Comments And Responses Report for GP
Start date: 8/1/2009

    1451               Southwell Medical Centre   completely incompetent
                                                       staff and service!
Comments And Responses Report for GP
Start date: 8/1/2009

    1452               Southwell Medical Centre   Worryingly resistant to
                                                                 change
Comments And Responses Report for GP
Start date: 8/1/2009

    1453               Southwood Practice Not a very helpful surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1454               Southwood Practice   very good doctors and
                                                           nurses
Comments And Responses Report for GP
Start date: 8/1/2009

    1455               Southwood Practice    Made To Feel Like You
                                            Shouldn't Be Asking For
                                                  An Appointment!
Comments And Responses Report for GP
Start date: 8/1/2009

    1456               St Ann's Medical Centre   Impossible to improve
Comments And Responses Report for GP
Start date: 8/1/2009

    1457               St Clements Surgery Poor communication and
                                                     patient care
Comments And Responses Report for GP
Start date: 8/1/2009

    1458               St Clements Surgery   Inconsistent Care
Comments And Responses Report for GP
Start date: 8/1/2009

    1459               St Gabriels Medical Centre   I give in. I'm leaving.
Comments And Responses Report for GP
Start date: 8/1/2009

    1460               St James Surgery Capable staff, surgery is
                                        not accessible to working
                                           people's convenience.
Comments And Responses Report for GP
Start date: 8/1/2009

    1461               St James Surgery Obtaining an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1462               St Margarets Health Centre   erratic service.
Comments And Responses Report for GP
Start date: 8/1/2009

    1463               St Paul's Practice   Too Busy for Individual
                                                              Care
Comments And Responses Report for GP
Start date: 8/1/2009

    1464       ST PAULS WAY MEDICAL CENTRE   Poorly organized
Comments And Responses Report for GP
Start date: 8/1/2009

    1465       ST PAULS WAY MEDICAL CENTRE         Poor Appointment
                                                            System




    1466       ST PAULS WAY MEDICAL CENTRE   P C T needs to take this
                                             practice away from Atos
Comments And Responses Report for GP
Start date: 8/1/2009

    1467       ST PAULS WAY MEDICAL CENTRE   Improving everyday but
                                                   needs to change
                                             appoitnment system!!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1468       ST PAULS WAY MEDICAL CENTRE      Appaling staff and
                                             complete disregard for
                                                      patient care.
Comments And Responses Report for GP
Start date: 8/1/2009

    1469       ST PAULS WAY MEDICAL CENTRE what is going on guys???
                                            when will there be good
                                                               news




    1470       ST PAULS WAY MEDICAL CENTRE                  Terrible
Comments And Responses Report for GP
Start date: 8/1/2009

    1471       ST PAULS WAY MEDICAL CENTRE   Embarrassed
Comments And Responses Report for GP
Start date: 8/1/2009

    1472       ST PAULS WAY MEDICAL CENTRE           This is the worst GP
                                                     suryery in the world.




    1473       ST PAULS WAY MEDICAL CENTRE how surprised i was to get
                                            an appointment within an
                                                   hour off calling....
Comments And Responses Report for GP
Start date: 8/1/2009

    1474       ST PAULS WAY MEDICAL CENTRE   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1475       ST PAULS WAY MEDICAL CENTRE   bad practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1476       ST PAULS WAY MEDICAL CENTRE   Poor patient care
                                                    standards
Comments And Responses Report for GP
Start date: 8/1/2009

    1477       ST PAULS WAY MEDICAL CENTRE   Customer Care
Comments And Responses Report for GP
Start date: 8/1/2009

    1478       ST PAULS WAY MEDICAL CENTRE    A Surgery that always
                                                  and will continue to
                                             deliver excellence to its
                                                           community
Comments And Responses Report for GP
Start date: 8/1/2009

    1479       ST PAULS WAY MEDICAL CENTRE           MBBS Qualified
                                                       receptionist!!




    1480       ST PAULS WAY MEDICAL CENTRE       Rude condescending
                                                staff, Dr.'s who do not
                                             listen to a word you say.
                                                               Horrible
Comments And Responses Report for GP
Start date: 8/1/2009

    1481       ST PAULS WAY MEDICAL CENTRE          Poor knowledge of
                                             procedures and extremely
                                                slow processing times.




    1482       ST PAULS WAY MEDICAL CENTRE      This practice promises
                                                service which it simply
                                                        cannot provide
Comments And Responses Report for GP
Start date: 8/1/2009

    1483       ST PAULS WAY MEDICAL CENTRE   un satisfied
Comments And Responses Report for GP
Start date: 8/1/2009

    1484       ST PAULS WAY MEDICAL CENTRE   Dissatisfied Customer
Comments And Responses Report for GP
Start date: 8/1/2009

    1485       ST PAULS WAY MEDICAL CENTRE   I am a patient and the
                                                       care is poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1486       ST PAULS WAY MEDICAL CENTRE   Dreadful.
Comments And Responses Report for GP
Start date: 8/1/2009

    1487       ST PAULS WAY MEDICAL CENTRE On par with most doctor's
                                                          surgeries
Comments And Responses Report for GP
Start date: 8/1/2009

    1488       ST PAULS WAY MEDICAL CENTRE   Gp practice comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1489           St. Peter's Street Medical Practice       very poor and not
                                                                    improving




    1490           St. Peter's Street Medical Practice   i never made it 'in the
                                                                        door' !
Comments And Responses Report for GP
Start date: 8/1/2009

    1491           St. Peter's Street Medical Practice       Poor appointment
                                                                      system.




    1492           St. Peter's Street Medical Practice   Appointment number is
                                                                       useless
Comments And Responses Report for GP
Start date: 8/1/2009

    1493           St. Peter's Street Medical Practice Please do not waste your
                                                        time registering with this
                                                                        practice.
Comments And Responses Report for GP
Start date: 8/1/2009

    1494               STAFFA HEALTH - Tibshelf   Yellow Fever Vaccines
Comments And Responses Report for GP
Start date: 8/1/2009

    1495               STAFFA HEALTH - Tibshelf   I have found that most
                                                     doctors fob me off &
                                                  seem reluctant to refer
                                                              these days!
Comments And Responses Report for GP
Start date: 8/1/2009

    1496               Stakes Lodge Surgery   Appointment system
                                              needs improvement
Comments And Responses Report for GP
Start date: 8/1/2009

    1497               Standish Medical Practice   Unhelpful and uncaring.
Comments And Responses Report for GP
Start date: 8/1/2009

    1498   STANLEY CORNER MEDICAL CENTRE      Poor
                             Dr Singh & Pts
Comments And Responses Report for GP
Start date: 8/1/2009

    1499               STATION ROAD SURGERY   Getting an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1500               STATION ROAD SURGERY have been a patient here
                                            for 20yrs, couldnt register
                                                   my child coz p/port
                                                               expired
Comments And Responses Report for GP
Start date: 8/1/2009

    1501               STATION ROAD SURGERY     They dont even look at
                                              you when you're talking!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1502       STAVERTON MEDICAL CENTRE Dr     Needs to be a little more
                              BURCH & Ptnrs                   personal.




    1503       STAVERTON MEDICAL CENTRE Dr Good except when I can't
                              BURCH & Ptnrs avoid seeing one doctor
Comments And Responses Report for GP
Start date: 8/1/2009

    1504       STAVERTON MEDICAL CENTRE Dr     Unhelpful receptionist
                              BURCH & Ptnrs and an unbelievable lack
                                                     of information.
Comments And Responses Report for GP
Start date: 8/1/2009

    1505                Steeple Claydon Surgery    Lost trust in this Surgery




    1506               Stoke Park Medical Centre              A Great team
Comments And Responses Report for GP
Start date: 8/1/2009

    1507         Stoney Stanton Medical Centre (DR        very friendly staff,no
                                          KAKAD)                   problem with
                                                           appointments.good
                                                     service overall.impressed




    1508                     Strand Medical Group       appointment system is
                                                     inadequate , Doctors and
                                                        staff polite and helpful
Comments And Responses Report for GP
Start date: 8/1/2009

    1509               Strand Medical Group the doctors are amazing!
                                             but the receptionists are
                                                  rude & offensive!!!!




    1510               Strand Medical Group   The practice just cannot
                                              accomodate people who
                                              work on a daily basis far
                                                                 away.
Comments And Responses Report for GP
Start date: 8/1/2009

    1511               Streatham Park Surgery ML                 Poor service




    1512               Streatham Park Surgery ML I would avoid it if it wasn't
                                                           so close to me.
Comments And Responses Report for GP
Start date: 8/1/2009

    1513    Surrey Docks Health Centre. Drs Holden,      GP's not interested in
                       Marrinan, O'Connor & Baxter                     patients




    1514    Surrey Docks Health Centre. Drs Holden, Wish i was still with them
                       Marrinan, O'Connor & Baxter                           :(
Comments And Responses Report for GP
Start date: 8/1/2009

    1515    Surrey Docks Health Centre. Drs Holden,      Too concerned for
                       Marrinan, O'Connor & Baxter paperwork and processes
                                                        rather than patients
Comments And Responses Report for GP
Start date: 8/1/2009

    1516    Surrey Docks Health Centre. Drs Holden,   Amazing Doctors
                       Marrinan, O'Connor & Baxter
Comments And Responses Report for GP
Start date: 8/1/2009

    1517    Surrey Docks Health Centre. Drs Holden,       I have always been
                       Marrinan, O'Connor & Baxter      satisfied with the care
                                                      provided at this practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1518    Surrey Docks Health Centre. Drs Holden,                 I give up!
                       Marrinan, O'Connor & Baxter




    1519    Surrey Docks Health Centre. Drs Holden,   Very well organised and
                       Marrinan, O'Connor & Baxter                professional
Comments And Responses Report for GP
Start date: 8/1/2009

    1520    Surrey Docks Health Centre. Drs Holden,      A good local practice
                       Marrinan, O'Connor & Baxter




    1521    Surrey Docks Health Centre. Drs Holden, Not very friendly and no
                       Marrinan, O'Connor & Baxter personal care or attention
Comments And Responses Report for GP
Start date: 8/1/2009

    1522               Surrey Lodge Group Practice    I'm sure it's fine for most
                                                      but don't sign on if you're
                                                                       a student.




    1523                 Swanage Medical Practice         always seems to be a
                                                     different doctor you speak
                                                                             to
Comments And Responses Report for GP
Start date: 8/1/2009

    1524                  Swanage Medical Practice    All the staff do their best
                                                     to help me and my family
                                                     when we have a problem




    1525               TARBOCK MEDICAL CENTRE                Best Doctors and
                                                     Receptionists in Liverpool
Comments And Responses Report for GP
Start date: 8/1/2009

    1526               Taw Hill Medical Practice   21st century experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1527               Taw Hill Medical Practice      Fantastic People and
                                                       Lovely Environment




    1528               Taw Hill Medical Practice The staff is always willing
                                                 to help and treat patients
                                                            with great care.
    1529               Taw Hill Medical Practice            We are moving
Comments And Responses Report for GP
Start date: 8/1/2009

    1530               Taw Hill Medical Practice   GP Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1531               The Abbey Medical Centre   A lovely friendly practice
                                                  gradually going downhill.
Comments And Responses Report for GP
Start date: 8/1/2009

    1532               The Abbey Medical Centre   Receptionist is very very
                                                                       rude
Comments And Responses Report for GP
Start date: 8/1/2009

    1533               The Abbey Medical Centre   A bit of a shambles
Comments And Responses Report for GP
Start date: 8/1/2009

    1534               The Abbey Medical Centre         A bit of a shambles




    1535               The Abbey Medical Centre A lovely clinic where staff
                                                 are very helpful and the
                                                     main doctor is great
Comments And Responses Report for GP
Start date: 8/1/2009

    1536    The Adam Practice - Hamworthy Surgery        In serious need of
                                                             improvement.




    1537                       The Banks Surgery A very good, friendly and
                                                          helpful practice.
Comments And Responses Report for GP
Start date: 8/1/2009

    1538                       The Banks Surgery    Booking System




    1539               The Belmont Medical Centre         Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

    1540               The Bridges Medical Centre   make an apointment for
                                                            an apointment




    1541                      The Burwell Surgery              unbeatable
Comments And Responses Report for GP
Start date: 8/1/2009

    1542               The Burwell Surgery          Fantastic service




    1543               The Burwell Surgery A friendly easy to access
                                                              service
Comments And Responses Report for GP
Start date: 8/1/2009

    1544         The Canford Heath Group Practice -             Disappointed.
                                     Mitchell Road




    1545         The Canford Heath Group Practice -   Doctor is ok when they
                                     Mitchell Road are in, but only works part
                                                                         time.
Comments And Responses Report for GP
Start date: 8/1/2009

    1546         The Canford Heath Group Practice -      Excellent practice.
                                     Mitchell Road    Modern facilities. Very
                                                               good doctor.




    1547      The Castle Medical Group - The Annex     My family and I get a
                                                            superb service!
Comments And Responses Report for GP
Start date: 8/1/2009

    1548               The Caxton Surgery    Would not recommend.
                                                 Will go elsewhere.
                                              Incorrect prescribing.




    1549               The Caxton Surgery    Excellent in every way.




    1550               The Caxton Surgery In general I receive good
                                         service - any minor issues
                                              were resolved quickly
Comments And Responses Report for GP
Start date: 8/1/2009

    1551               The Caxton Surgery   Great practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1552               The Chelsea Practice   Poor Response
Comments And Responses Report for GP
Start date: 8/1/2009

    1553               The Chelsea Practice   Credit where credit is
                                                              due!




    1554               The Chelsea Practice                 Service




    1555               The Chelsea Practice   Doctor not allowing to
                                                deal with problems
Comments And Responses Report for GP
Start date: 8/1/2009

    1556               The Chelsea Practice   Exemplary treatment for
                                               wife and self during the
                                                         past 15 years




    1557               The Chelsea Practice NHS side of service is run
                                                   by stream of ever-
                                                    changing locums
Comments And Responses Report for GP
Start date: 8/1/2009

    1558               The Chelsea Practice               Bad Service




    1559               The Chelsea Practice dreadful service but when
                                                       you get in, nice
                                               receptionists and most
                                                            doctors ok
Comments And Responses Report for GP
Start date: 8/1/2009

    1560               The Chelsea Practice             Poor Service




    1561               The Chelsea Practice Homely small practitioner
Comments And Responses Report for GP
Start date: 8/1/2009

    1562               The Chelsea Practice I would like to introduce a
                                             sense of balance into the
                                            feedback on this Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1563               The Chineham Medical Practice    A refreshing
                                                       experience....
Comments And Responses Report for GP
Start date: 8/1/2009

    1564               The Chineham Medical Practice Great GPs. More training
                                                        needed for reception
                                                                        staff.




    1565               The Connaught Square Practice       Horrible experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1566               The Connaught Square Practice   Only use this practice if
                                                       you are a well informed
                                                                        patient.




    1567                    The Cornerstone Practice Good, could be excellent
                                                       if prescription service
                                                                    improved.
Comments And Responses Report for GP
Start date: 8/1/2009

    1568               The Cornerstone Practice      Services access poor;
                                                  prescription service below
                                                   any acceptable standard.
Comments And Responses Report for GP
Start date: 8/1/2009

    1569               The Cornerstone Practice The GP practice keep on
                                                      changing doctors.
Comments And Responses Report for GP
Start date: 8/1/2009

    1570                       The Cottons                    General




    1571                       The Cottons          Service from GP's
                                                through to reception is
                                              always good and friendly



    1572               The Crookes Practice      The phone answering
                                                service could be better
Comments And Responses Report for GP
Start date: 8/1/2009

    1573               The Crookes Practice   Hey
Comments And Responses Report for GP
Start date: 8/1/2009

    1574               The Crookes Practice       Essential service of
                                              getting appointments is
                                                    seriously lacking.




    1575               The Crookes Practice    Great doctors, shame
                                              about the appointment
                                                             system
Comments And Responses Report for GP
Start date: 8/1/2009

    1576               The Crookes Practice      Outstanding Practice




    1577               The Crookes Practice very disappointing expect
                                                                better
Comments And Responses Report for GP
Start date: 8/1/2009

    1578               The Crookes Practice   Difficult to get an
                                                   appointment.
Comments And Responses Report for GP
Start date: 8/1/2009

    1579               The Crookes Practice   Pretty impossible to get
                                              seen, conflicting advice
                                                    from receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

    1580               The Crookes Practice 26 days to see my regular
                                               gp, 16 days to see one
                                                i've never met before




    1581               The Crookes Practice      A great set of GPs, but
                                              infrastructurally ridiculous
                                                  to the point of despair
Comments And Responses Report for GP
Start date: 8/1/2009

    1582               The Crookes Practice   Good overall!
Comments And Responses Report for GP
Start date: 8/1/2009

    1583               The Crookes Practice   Getting better




    1584               The Crookes Practice    Appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1585               The Crookes Practice   Good service from the
                                              doctors but hard to get
                                                 through to and long
                                                       waiting times
Comments And Responses Report for GP
Start date: 8/1/2009

    1586               The Crookes Practice   Disappointing
Comments And Responses Report for GP
Start date: 8/1/2009

    1587               The Crookes Practice                Difficult to get
                                                appointments on phone,
                                              conflicting guidelines from
                                                              receptionist




    1588               The Crookes Practice           Forever to get an
                                               appointment, slow admin
                                                               function.
Comments And Responses Report for GP
Start date: 8/1/2009

    1589               The Crookes Practice    Excellent medical staff,
                                              but huge difficulty getting
                                                   timely appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1590               The Crookes Practice Ridiclious waiting time for
                                            appointments to see own
                                                                 doctor




    1591               The Crookes Practice 0844 Telephone numbers
Comments And Responses Report for GP
Start date: 8/1/2009

    1592               The Crookes Practice   Good Doctors, poor
                                                         system




    1593               The Crookes Practice            Ridiclious
Comments And Responses Report for GP
Start date: 8/1/2009

    1594               The Crookes Practice   Great GP's and patient
                                                     reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1595               The Crookes Practice     Appointment - not a
                                                          chance!




    1596               The Crookes Practice   Had to go home to get
                                                appointment card to
                                                prove booking, was
                                                   treated as if lying
Comments And Responses Report for GP
Start date: 8/1/2009

    1597               The Crookes Practice              Overall a very
                                              disappointing experience
                                                          with doctors.
Comments And Responses Report for GP
Start date: 8/1/2009

    1598               The Crookes Practice      Good Doctors but very
                                                   difficult to get to see
                                                                     them.




    1599               The Crookes Practice Difficulties with getting an
                                                           appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1600               The Cross Keys Practice Treated badly and lack of
                                                                respect
Comments And Responses Report for GP
Start date: 8/1/2009

    1601           The Crystal Peaks Medical Centre   service
Comments And Responses Report for GP
Start date: 8/1/2009

    1602           The Crystal Peaks Medical Centre Never get an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1603           The Crystal Peaks Medical Centre   Unable to get an
                                                        appointment!
Comments And Responses Report for GP
Start date: 8/1/2009

    1604           The Crystal Peaks Medical Centre   have had 97% good
                                                              experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1605           The Crystal Peaks Medical Centre       Unable to book an
                                                      appointment yet again!




    1606                  The Cuckoo Lane Surgery                      BAD
Comments And Responses Report for GP
Start date: 8/1/2009

    1607               The Cuckoo Lane Surgery Generally good but could
                                                       do better............




    1608               The Cuckoo Lane Surgery         lack of doctor patient
                                                                involvement
Comments And Responses Report for GP
Start date: 8/1/2009

    1609               The Cuckoo Lane Surgery         Disappointing that
                                                 receptionists are making
                                                    decisions for patients.
Comments And Responses Report for GP
Start date: 8/1/2009

    1610               The Dilip Sabnis Medical Centre   Poor!
Comments And Responses Report for GP
Start date: 8/1/2009

    1611               The Docs    This is a new surgery to
                                  me and i felt ignored and
                                         wasn't listened to.
Comments And Responses Report for GP
Start date: 8/1/2009

    1612               The Docs         I have positive and
                                  negative experience with
                                              this practice.
Comments And Responses Report for GP
Start date: 8/1/2009

    1613               The Docs   I am changing my GP




    1614               The Docs         reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1615               The Docs   They won't register me
Comments And Responses Report for GP
Start date: 8/1/2009

    1616                        The Doctors House           No follow through




    1617    The Ecclesbourne Practice- DR Oraelosi     GP Practice Comment
                                      and Partners




    1618    The Ecclesbourne Practice- DR Oraelosi Good doctors and nurses.
                                      and Partners Poor support. Difficult to
                                                          get t and to make
                                                                 appointmen
Comments And Responses Report for GP
Start date: 8/1/2009

    1619               The Fountain Medical Centre     Not one to register with




    1620               The Fountain Medical Centre difficult to contact surgery
                                                   let alone arrange to see a
                                                                        doctor!
Comments And Responses Report for GP
Start date: 8/1/2009

    1621               The Fountain Medical Centre    Been going since 1991
                                                       havent had any probs
                                                       with the docs or other
                                                                         staff

    1622               The Fountain Medical Centre Making an appointment to
                                                     see a GP is diffuclt and
                                                                   stressful.
Comments And Responses Report for GP
Start date: 8/1/2009

    1623               The Fountain Medical Centre   It just took 11 minutes to
                                                       get through to make an
                                                            appointment on the
                                                                        phone!
Comments And Responses Report for GP
Start date: 8/1/2009

    1624   THE FRYENT WAY SURGERY Dr Kraus                  Emergency
                               and Partners




    1625   THE FRYENT WAY SURGERY Dr Kraus      I am very pleased with
                               and Partners       the services from this
                                                                  surgery
    1626   THE FRYENT WAY SURGERY Dr Kraus    I always find the surgery
                               and Partners             staff and doctors
                                                     friendly,caring and
                                                            professional.
Comments And Responses Report for GP
Start date: 8/1/2009

    1627   THE FRYENT WAY SURGERY Dr Kraus          Rude doctors, No
                               and Partners      parking, Long waits,
                                               surgery thinks they are
                                                          the leaders.




    1628   THE FRYENT WAY SURGERY Dr Kraus         This is an excellent
                               and Partners   surgery staff are always
                                                so polite and helpful .
                                                              Theservi
Comments And Responses Report for GP
Start date: 8/1/2009

    1629               The Garth Surgery Been with this practice for
                                                13 years, but now
                                                      changing .....




    1630               The Garth Surgery     Very dissapointed that
                                                this should happen
Comments And Responses Report for GP
Start date: 8/1/2009

    1631                The Goldenbrook Practice     A friendly practice in a
                                                     new building located in
                                                          the centre of town




    1632               The Grange Medical Centre Poor, which is astonishing
                                                  given that I'm not even a
                                                    registered patient yet !
Comments And Responses Report for GP
Start date: 8/1/2009

    1633                   The Green Way Practice Shambolic phone system




    1634               The Haiderian Medical Centre   Non existent surgery
                                                      times.Surgery times
Comments And Responses Report for GP
Start date: 8/1/2009

    1635                           The Hall Practice      Prostate concerns




    1636               The Hazeldene Medical Centre    GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1637               The Hazeldene Medical Centre   Needing medical help or
                                                                     support




    1638               The Hazeldene Medical Centre   Social health care in the
                                                      modern ages. More like
                                                               the dark ages.




    1639                          The Health Centre            a waste of time
Comments And Responses Report for GP
Start date: 8/1/2009

    1640               The Hodford Road Surgery       A friendly and well-
                                                       managed practise




    1641                     The Hollies Surgery   I thank my lucky stars!
Comments And Responses Report for GP
Start date: 8/1/2009

    1642               The Knights Hill Surgery   I was talked to in a very
                                                  degrading and offensive
                                                                   manner




    1643               The Knights Hill Surgery     Excellent, friendly and
                                                                   human...
Comments And Responses Report for GP
Start date: 8/1/2009

    1644               The Knights Hill Surgery   It's a very friendly small
                                                                   practice.




    1645               The Knights Hill Surgery    Always polite, prompt,
                                                            and helpful.




    1646               The Knights Hill Surgery          A caring practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1647               The Knights Hill Surgery 50:50 chance of getting a
                                                               good doc




    1648               The Knights Hill Surgery    They are too busy and
                                                   one doctor is rude and
                                                     incredibly un-helpful
Comments And Responses Report for GP
Start date: 8/1/2009

    1649    The Lee-On-The-Solent Medical Practice   Prescription ordering.




    1650                 The Limes Medical Centre      Unhelpful, rude and
                                                     appalling practice with
                                                        doctors who aren't
                                                                 interested
Comments And Responses Report for GP
Start date: 8/1/2009

    1651               The Lingfield Practice    Care usually superb, IF
                                                you are lucky enough to
                                                       be able to get an
                                                           appointment.
Comments And Responses Report for GP
Start date: 8/1/2009

    1652               The Lingfield Practice   Rude arrrogant
                                                 receptionists.
Comments And Responses Report for GP
Start date: 8/1/2009

    1653    THE LONSDALE MEDICAL CENTRE Dr      Impossible to get an
                           Pradhan & Partners          appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1654    THE LONSDALE MEDICAL CENTRE Dr Okay doctors and nurses,
                           Pradhan & Partners atrocious reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1655               The Malago Surgery I hope I'm never seriously
                                            ill if I have to rely on this
                                                                practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1656               The Manor Surgery   Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1657               The Market Square Surgery Why are GP receptionists
                                                                so rude?
Comments And Responses Report for GP
Start date: 8/1/2009

    1658               The Marlborough Surgery   This practice provides a
                                                 first class service to the
                                                               community
Comments And Responses Report for GP
Start date: 8/1/2009

    1659               The Marlborough Surgery        im disgusted




    1660               The Marlborough Surgery   Inflexible services
Comments And Responses Report for GP
Start date: 8/1/2009

    1661               The Marlborough Surgery   Repeat prescriptions
Comments And Responses Report for GP
Start date: 8/1/2009

    1662                  The Marlborough Surgery    Not good Marlborough
                                                      Surgery does not care
                                                        about its customers




    1663               The Marven Medical Practice         My experience...
Comments And Responses Report for GP
Start date: 8/1/2009

    1664               The Marven Medical Practice          Good doctors and
                                                      efficient staff, kind and
                                                          considerate people
                                                                 working here
    1665               The Marven Medical Practice    All of our GP surgeries
                                                   should follow the example
                                                            set by the Marven
                                                                 Medical Cent




    1666                  The Matthewman Practice       Extremely poor patient
                                                                         care
Comments And Responses Report for GP
Start date: 8/1/2009

    1667               The Matthewman Practice   Disrespectful and Rude




    1668                    The Meads Surgery        Telephone system
                                                           inadequate
Comments And Responses Report for GP
Start date: 8/1/2009

    1669               The Mill Side Surgery      Booking Doctor
                                                   Appointments




    1670                 The Miller Practice   Outmoded Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1671                   The Miller Practice   Kind, listening practice.




    1672                   The Miller Practice   Highly Recommended,
                                                  excellent GP practice.




    1673                   The Milton Surgery       All staff are always,
                                                  courteous and helpful




    1674               The Misbourne Practice      A friendy, caring and
                                                        efficient Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1675               The Modern Medical Centre       waitind a week for an
                                                                appointment




    1676               The Mounts Medical Centre Never able to get through
                                                     to reception, reception
                                                 staff are not very pleasant
Comments And Responses Report for GP
Start date: 8/1/2009

    1677               The Mounts Medical Centre    Upsetting visit




    1678                 The Mountwood Surgery     Look elsewhere
Comments And Responses Report for GP
Start date: 8/1/2009

    1679          The Nayar Practice (Drs Nayar and   usually i find the service
                                            Cassar)    at the surgery excellent




    1680                      The Neaman Practice        Receptionists let the
                                                             practice down.
Comments And Responses Report for GP
Start date: 8/1/2009

    1681               The New Hall Lane Practice      All the GP,s at this
                                                    practice are excellent




    1682               The New Hall Lane Practice    no appointments!!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1683               The New Hall Lane Practice   Demeanin and belittling
                                                       waiting room. Good
                                                                   doctor.
Comments And Responses Report for GP
Start date: 8/1/2009

    1684               The New Hall Lane Practice   GP Practice Comment




    1685                        The New Surgery      It's a real shame they
                                                        stopped the walk-in
                                                    service - it was a major
                                                                      benefit
Comments And Responses Report for GP
Start date: 8/1/2009

    1686               The New Surgery   Serious decline of the
                                           quality of service in
                                              recent months...




    1687               The New Surgery Do Not Recommend This
                                                      Clinic
Comments And Responses Report for GP
Start date: 8/1/2009

    1688               The Oaks Medical Practice            I have the most
                                                      kind,considerate and
                                                   helpful doctor now that I
                                                             have ever had.




    1689               The Oaks Medical Practice   good surgery but difficult
                                                       to get appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1690               The Old School Surgery    I am a very unhappy
                                                patient of this practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1691                    The Old School Surgery      Old School Surgery
                                                               Comments




    1692               The Old Tel Exchange St Ives   Always kind, thorough
                                                           and trustworthy.
Comments And Responses Report for GP
Start date: 8/1/2009

    1693               The Pagoda Surgery   Rude reception staff




    1694               The Pagoda Surgery            Very Good
Comments And Responses Report for GP
Start date: 8/1/2009

    1695               The Pagoda Surgery Good availability, variable
                                                              service
Comments And Responses Report for GP
Start date: 8/1/2009

    1696               The Pall Mall Surgery   impossible to get an
                                                appointment to suit
Comments And Responses Report for GP
Start date: 8/1/2009

    1697                      The Pall Mall Surgery   When can I get an
                                                          appointment




    1698          The Panton Practice - Gervis Road          Not Happy
Comments And Responses Report for GP
Start date: 8/1/2009

    1699          The Panton Practice - Gervis Road   Get a local number, and
                                                             change the staff!




    1700          The Panton Practice - Gervis Road A very excellent Practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1701          The Panton Practice - Gervis Road   Excellent practise




    1702          The Panton Practice - Gervis Road        Poor service
Comments And Responses Report for GP
Start date: 8/1/2009

    1703               The Phoenix Practice   Unhelpful receptionists!!




    1704               The Phoenix Practice        Committed, caring,
                                                   knowledgeable and
                                                         professional
Comments And Responses Report for GP
Start date: 8/1/2009

    1705               The Phoenix Practice       I am pleased with my
                                                     choice of Phoenix
                                                               Practice




    1706               The Phoenix Practice    Don't open during lunch
                                              and you have to be in UK
                                                for more than 6 months
Comments And Responses Report for GP
Start date: 8/1/2009

    1707               The Phoenix Practice   Avoid
Comments And Responses Report for GP
Start date: 8/1/2009

    1708                  The Practice Albert Road   I want continuity of care
                                                       and not to be seen by
                                                          locums all the time




    1709      The Primrose Surgery, Dr S M Haque               I would highly
                                   and Dr A Habib       recommend this Gp
                                                      Practise to friends and
                                                                     relatives.
Comments And Responses Report for GP
Start date: 8/1/2009

    1710               The Redcliffe Surgery   not great service, never
                                                         able to get an
                                                          appointment




    1711               The Redcliffe Surgery The reception staff leave
                                               much to be desired in
                                                    terms of service.
Comments And Responses Report for GP
Start date: 8/1/2009

    1712                      The Redcliffe Surgery       Called for an app,1st
                                                            available was 2wks
                                                      later.This happens to me
                                                                   all the times




    1713               The Ridge Medical Practice 1 Brilliant GP, pity about the
                                                          new(ish) appointment
                                                                         system
Comments And Responses Report for GP
Start date: 8/1/2009

    1714               The Ridge Medical Practice 2      Massive practice that
                                                      provides all kinds of care
                                                      and opens early and late
Comments And Responses Report for GP
Start date: 8/1/2009

    1715               The Ridge Medical Practice 2      Getting an adequate
                                                       appointment is nigh on
                                                      impossible puts you off
                                                                     phoning.
Comments And Responses Report for GP
Start date: 8/1/2009

    1716               The Rise Group Practice    Never any emergency
                                                 appointments available
Comments And Responses Report for GP
Start date: 8/1/2009

    1717               The Rise Group Practice        Difficulty in making
                                                                    contact




    1718               The Rise Group Practice   They are very difficult to
                                                      contact by phone.
Comments And Responses Report for GP
Start date: 8/1/2009

    1719               The Rise Group Practice   Poor standards
Comments And Responses Report for GP
Start date: 8/1/2009

    1720               The Robert Darbishire Practice   Punitive booking system
                                                            restricts the full time
                                                                           worker
Comments And Responses Report for GP
Start date: 8/1/2009

    1721               The Robert Darbishire Practice   Very unhappy with the
                                                             service provided
Comments And Responses Report for GP
Start date: 8/1/2009

    1722               The Robert Darbishire Practice   The pros and cons are
                                                             equally weighted
Comments And Responses Report for GP
Start date: 8/1/2009

    1723               The Robert Darbishire Practice         Perfect healthcare,
                                                        nightmare actually getting
                                                                                 it.




    1724               The Robert Darbishire Practice A great service, when you
                                                         get used to the system
Comments And Responses Report for GP
Start date: 8/1/2009

    1725               The Rookery Medical Centre   Avoid this place
Comments And Responses Report for GP
Start date: 8/1/2009

    1726               The Rowans Surgery Telephoning the practice




    1727               The Saltscar Surgery         The best Doctors,
                                               Nurses and staff I have
                                              ever been involved with.
Comments And Responses Report for GP
Start date: 8/1/2009

    1728               The Saltscar Surgery     surgerys need to realise
                                              that without patients there
                                                           is no practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1729                      The Saltscar Surgery   Class leading
                                                      performance




    1730               The Sandmere Road Practice         Surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1731               The Sandmere Road Practice   Unfliexible
Comments And Responses Report for GP
Start date: 8/1/2009

    1732               The Sandmere Road Practice   Fantastic doctors
Comments And Responses Report for GP
Start date: 8/1/2009

    1733               The Sandmere Road Practice     Fantastic doctors...the
                                                    rest is distinctly average.
Comments And Responses Report for GP
Start date: 8/1/2009

    1734               The Sandmere Road Practice   Brilliant service
Comments And Responses Report for GP
Start date: 8/1/2009

    1735               The Sandmere Road Practice          Fantastic doctors,
                                                    incredibly rude reception
                                                                        staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1736               The Sandmere Road Practice   Ovrall good practice, let
                                                    down by reception staff




    1737               The Sandmere Road Practice     great drs and nurses,
                                                    make you feel like a real
                                                                     person!
    1738               The Sandmere Road Practice   Doctors very helpful and
                                                                     friendly
Comments And Responses Report for GP
Start date: 8/1/2009

    1739               The Sandmere Road Practice       A great practice with
                                                      mostly fantastic doctors
                                                       serving many people.




    1740                  The Sele Medical Practice Possibly the best medical
                                                        practice in the world!
Comments And Responses Report for GP
Start date: 8/1/2009

    1741         The Shaftesbury Medical Centre Dr   Poor
                                 HAYAT & partner
Comments And Responses Report for GP
Start date: 8/1/2009

    1742               The Southbroom Surgery    Excellent medical care
                                                with poor administration
Comments And Responses Report for GP
Start date: 8/1/2009

    1743               The Southbroom Surgery   Why am I a fool when
                                                someone hasn't done
                                                            their job?
Comments And Responses Report for GP
Start date: 8/1/2009

    1744               The Southville Surgery   this surgery is odd they
                                                make u pay for medical
                                                         letter for work .
Comments And Responses Report for GP
Start date: 8/1/2009

    1745               The Southville Surgery        This surgery has an
                                                inadequate appointments
                                                                 system.
Comments And Responses Report for GP
Start date: 8/1/2009

    1746               The Southville Surgery   Not a great service
Comments And Responses Report for GP
Start date: 8/1/2009

    1747               The Southville Surgery   almost impossible to get
                                                  an urgent appointment




    1748               The Southville Surgery     Not good experiences
Comments And Responses Report for GP
Start date: 8/1/2009

    1749               The Southville Surgery              Getting there




    1750               The Southville Surgery Different view - Helpful &
                                                        Flexible service
Comments And Responses Report for GP
Start date: 8/1/2009

    1751                   The Staunton Surgery    First Class Service




    1752               The Stokes Medical Centre        Very positive
Comments And Responses Report for GP
Start date: 8/1/2009

    1753               The Sunlight Centre Rude receptionists, knock
                                              off early blood testers
Comments And Responses Report for GP
Start date: 8/1/2009

    1754               The Sunlight Centre    The receptionists needs
                                             training in customer care
Comments And Responses Report for GP
Start date: 8/1/2009

    1755               The Sunlight Centre    dont just put my letters
                                             away.READ THEM and
                                                         act on them
Comments And Responses Report for GP
Start date: 8/1/2009

    1756               The Sunlight Centre Efficient and great service
                                                             provided
Comments And Responses Report for GP
Start date: 8/1/2009

    1757               The Sunlight Centre   The doctors are fine
Comments And Responses Report for GP
Start date: 8/1/2009

    1758               The Sunlight Centre   Sunlight Receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

    1759               The Sunlight Centre     Surgery failure to read
                                             blood test results for 8 yr
                                                              old child
Comments And Responses Report for GP
Start date: 8/1/2009

    1760               The Sunlight Centre Reception staff are a rule
                                                   unto themselves
Comments And Responses Report for GP
Start date: 8/1/2009

    1761               The Sunlight Centre Dont waste your time with
                                                     this doctors go
                                                        elsewhere!!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1762               The Sunlight Centre    I like this practice...




    1763                      The Surgery    I'm looking for a new
                                                          practice.
Comments And Responses Report for GP
Start date: 8/1/2009

    1764               The Surgery Haddenham   better service please
Comments And Responses Report for GP
Start date: 8/1/2009

    1765               The Surgery, Gladstone Road    Excellent Practice with
                                                     intelligent Doctors and
                                                              Practice nurses




    1766               The Surgery, Gladstone Road       All you could want!
Comments And Responses Report for GP
Start date: 8/1/2009

    1767               The Surgery, Gladstone Road           Excellent Surgery




    1768               The Surgery, Gladstone Road i trusted my doctors !!!!!!




    1769               The Thomas Walker Surgery      High regard and respect
                                                       for GP, Surgery needs
                                                     improved communication
                                                                    methods.
Comments And Responses Report for GP
Start date: 8/1/2009

    1770               The Thomas Walker Surgery        Friendly, helpful and
                                                                      caring.




    1771               The Thomas Walker Surgery    It is almost impossible to
                                                   get an appointment at this
                                                                      surgery
Comments And Responses Report for GP
Start date: 8/1/2009

    1772               The Thomas Walker Surgery     Bad appointment
                                                           procedure




    1773               The Thomas Walker Surgery   Parking is very bad
Comments And Responses Report for GP
Start date: 8/1/2009

    1774               The Thomas Walker Surgery       My experience with
                                                   Thomas Walker surgery




    1775               The Thomas Walker Surgery         can never get an
                                                              appiotment
Comments And Responses Report for GP
Start date: 8/1/2009

    1776      The Thornton Practice (Dr Naughton &     Not recommended
                                          Partners)




    1777      The Thornton Practice (Dr Naughton &    good experience but
                                          Partners)     could be improved
Comments And Responses Report for GP
Start date: 8/1/2009

    1778                 The Tulse Hill Practice The registration criteria is
                                                      ridiculously stringent




    1779               The Vale Medical Centre     I am unable to get a pre-
                                                      booked appointment i
                                                  have to call in on the day.
Comments And Responses Report for GP
Start date: 8/1/2009

    1780               The Vale Medical Centre      loved this GP until i
                                                                moved..




    1781                     The Vale Practice   Good for routine health
                                                              problems.
Comments And Responses Report for GP
Start date: 8/1/2009

    1782               The Vale Practice      Friendly; nearly always
                                                        able to get an
                                           appointment within 2 days
Comments And Responses Report for GP
Start date: 8/1/2009

    1783               The Village Practice   Substandard Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1784      The Village Surgery, South Normanton More on Diabetic services
                                                                 (or lack of)




    1785      The Village Surgery, South Normanton    What diabetic services?
Comments And Responses Report for GP
Start date: 8/1/2009

    1786      The Wellbridge Practice, Wool Surgery      Unable to make a late
                                                          evening appointment
                                                      even three weeks ahead -
                                                                     unhelpful
Comments And Responses Report for GP
Start date: 8/1/2009

    1787               The Wellington Health Centre    Doctors are good if you
                                                      can tolerate the appaling
                                                                   support staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1788               The Wellington Health Centre I avoid the clinic as much
                                                    as possible as it is robotic
                                                              and impersonal.




    1789                  The White House Surgery       GP: Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1790      THE WINDMILL MEDICAL PRACTICE   Not happy with GP
Comments And Responses Report for GP
Start date: 8/1/2009

    1791               The Woodfield Road Surgery             Appaling lack of
                                                     consideration for patients




    1792                 The York Medical Practice            Lack of Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1793               THOMAS MM   My GP
Comments And Responses Report for GP
Start date: 8/1/2009

    1794               Thorney Medical Practice    very poor surgery, that
                                                  don't really listen to you
Comments And Responses Report for GP
Start date: 8/1/2009

    1795    THORNTON HEATH HEALTH CENTRE   Great nurses, shame
                                                 about the rest.
Comments And Responses Report for GP
Start date: 8/1/2009

    1796    THORNTON HEATH HEALTH CENTRE    A Shambles




    1797    THORNTON HEATH HEALTH CENTRE   Lovely people
Comments And Responses Report for GP
Start date: 8/1/2009

    1798    THORNTON HEATH HEALTH CENTRE   0844
Comments And Responses Report for GP
Start date: 8/1/2009

    1799               Tiptree Medical Centre   The phoenix has risen
                                                      from the ashes!
Comments And Responses Report for GP
Start date: 8/1/2009

    1800               Tiptree Medical Centre                  Im just
                                                "something"
                                                on a computer screen!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1801               Tiptree Medical Centre   Very good practice and
                                                         great doctors




    1802               Tiptree Medical Centre          Much Improved
Comments And Responses Report for GP
Start date: 8/1/2009

    1803               Tiptree Medical Centre    Getting appointments is
                                                 very difficult, if you can
                                                    even get through by
                                                                     phone.




    1804               Tiptree Medical Centre A surgery that has a lot to
                                                       offer it's patients
Comments And Responses Report for GP
Start date: 8/1/2009

    1805               Todmorden Health Centre   Were the reception staff
                                                  just having a bad day -
                                                                  again?




    1806               Todmorden Health Centre         Excellent Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1807               Todmorden Health Centre   Very Poor Service
Comments And Responses Report for GP
Start date: 8/1/2009

    1808               Todmorden Health Centre Practice is let down by its
                                                           reception staff




    1809               Todmorden Health Centre     a pracctice run for staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1810               Tower House Surgery                            .




    1811               Tower House Surgery   the tower house has the
                                               best doctor it will ever
                                                                 have.
Comments And Responses Report for GP
Start date: 8/1/2009

    1812               Tower House Surgery      very high quality GPs,
                                             weak appointment system
Comments And Responses Report for GP
Start date: 8/1/2009

    1813               Tramways Medical Centre        cannot get through!!




    1814                 Treeton Medical Centre   Just signed up as a new
                                                   patient here - good first
                                                                impression




    1815                 Treeton Medical Centre     I was made to feel so
                                                  unwelcome on my last 3
                                                    visits I've never been
                                                                     back!
Comments And Responses Report for GP
Start date: 8/1/2009

    1816                      Trelawny Surgery     Have raised a complaint
                                                   through PALS Need not
                                                             say anymore




    1817               Trinity Healthcare Centre An Attitude Adjustment is
                                                                Required!




    1818               Trinity Healthcare Centre            Waste of time
Comments And Responses Report for GP
Start date: 8/1/2009

    1819               Tudor Drive Surgery   Computer says No! The
                                                 story of simply not
                                                         listening....
Comments And Responses Report for GP
Start date: 8/1/2009

    1820               Tynemouth   Terrible experiences
Comments And Responses Report for GP
Start date: 8/1/2009

    1821               University Medical Centre   GP: Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1822                    Unsworth Medical Centre       If only we could book
                                                        appointments when we
                                                                          want!




    1823               Urban VIllage Medical Practice    Good facilities &
                                                        doctors flawed by rude
                                                                   receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

    1824         UXENDON CRESCENT SURGERY Frustrating. Bureaucratic.




    1825         UXENDON CRESCENT SURGERY           All the Staff are Very
                                                Professional and Caring.
                                                 They also have a sense
                                                               of humour
Comments And Responses Report for GP
Start date: 8/1/2009

    1826                           V Sharma         Terrible service and
                                                              treatment.




    1827               Victoria Cross Surgery Great, but not when really
                                                                      ill
Comments And Responses Report for GP
Start date: 8/1/2009

    1828               Victoria Cross Surgery   The worst practice I've
                                                             visited...




    1829               Victoria Cross Surgery No appointments (again)
Comments And Responses Report for GP
Start date: 8/1/2009

    1830               Victoria Cross Surgery                 Disgusted




    1831               Victoria Medical Centre    A new, clean practive,
                                                 where quality of patient
                                                    experience could be
                                                               improved
Comments And Responses Report for GP
Start date: 8/1/2009

    1832               Victoria Medical Practice One of the worst Medical
                                                    Practices I have ever
                                                                  been to
Comments And Responses Report for GP
Start date: 8/1/2009

    1833        VICTORIA PARK HEALTH CENTRE   GP comment comment




    1834                        Wakeman A J      Making Telephone
                                                     Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1835                 Walker A The best GP practice I've
                                              had, friendly
                                        approachable and
                                                 efficient.




    1836               WALKER R I   Eventually functional but
                                     cold and unresponsive.
Comments And Responses Report for GP
Start date: 8/1/2009

    1837               Wallingford Medical Practice    I this what patients can
                                                            expect these days?




    1838               Wallingford Medical Practice     The ease with which I
                                                      could change surgeries.
Comments And Responses Report for GP
Start date: 8/1/2009

    1839               WAPPING GROUP PRACTICE          Rude incompetent
                                                reception; unprofessional
                                                        transient doctors
Comments And Responses Report for GP
Start date: 8/1/2009

    1840               Warden Lodge Medical Practice     Reception staff require
                                                       customer service training
                                                            waited 7 days for an
                                                                        appoint.
Comments And Responses Report for GP
Start date: 8/1/2009

    1841               Warley Medical Centre Make more appointments
                                              available the day before
                                                       you require one




    1842               Warley Medical Centre            Great Practise
Comments And Responses Report for GP
Start date: 8/1/2009

    1843               Warley Medical Centre       Excellent practice




    1844               Warley Medical Centre   A mostly good service
Comments And Responses Report for GP
Start date: 8/1/2009

    1845               Warley Medical Centre Never any answer on the
                                                            phones!




    1846               Warley Medical Centre     An excellent practice




    1847               Warley Medical Centre    very good helpful and
                                                                 kind
Comments And Responses Report for GP
Start date: 8/1/2009

    1848               Warley Medical Centre   Appointment availability




    1849               Warley Medical Centre          unable to get an
                                                         appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1850                  Warley Medical Centre            Moderate




    1851               WASU MEDICAL CENTRE The Worst service I have
                                                   ever receieved.
Comments And Responses Report for GP
Start date: 8/1/2009

    1852               Water Meadow Surgery     More input in my own
                                                                care.




    1853               Waterloo Health Centre          Good practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1854                    Waterloo Health Centre          OK - but Choice of
                                                          hospital should have
                                                      been offered and Choose
                                                            & Book used.




    1855                    Waterloo Health Centre                   Listening



    1856      Waterloo Medical Group - Blyth Health        repeat prescriptions
                                             Centre




    1857                         Wellington House Everything you could ask
                                                          for from your GP




    1858                         Wellington House                Appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1859    Wellington Medical Centre (Dr Rickard &   Friendly, Helpful, Caring
                                          Partners)




    1860                     Wessex Road Practice only one doctor listens or
                                                        has any knowledge
Comments And Responses Report for GP
Start date: 8/1/2009

    1861               West Hampstead Medical Centre Rude, Careless, Impolite
                                                             and not flexible
Comments And Responses Report for GP
Start date: 8/1/2009

    1862               West Hampstead Medical Centre   Appalling way to run a
                                                                     practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1863               West Hampstead Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1864               West Hampstead Medical Centre   Rubbish I will leave it
                                                                        asap
Comments And Responses Report for GP
Start date: 8/1/2009

    1865               West Hampstead Medical Centre   Like a Factory - will treat
                                                         people horribly if given
                                                                        chance.




    1866               West Hampstead Medical Centre                     Nothing
Comments And Responses Report for GP
Start date: 8/1/2009

    1867               West Hampstead Medical Centre   Booking appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1868               West Hampstead Medical Centre   Pathetic..!!
Comments And Responses Report for GP
Start date: 8/1/2009

    1869               West Hampstead Medical Centre   Overall very happy
Comments And Responses Report for GP
Start date: 8/1/2009

    1870               West Hampstead Medical Centre   GP Practice Comment




    1871               West Hampstead Medical Centre          Difficult to get
                                                              appointments
Comments And Responses Report for GP
Start date: 8/1/2009

    1872               West Hampstead Medical Centre   If I could go somewhere
                                                                    else I would.
Comments And Responses Report for GP
Start date: 8/1/2009

    1873               West Hampstead Medical Centre   Rude reception staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1874               West Hampstead Medical Centre   Rude Nurse/Bad
                                                         Administration
Comments And Responses Report for GP
Start date: 8/1/2009

    1875               West Hampstead Medical Centre          Excellent doctors




    1876               West Hampstead Medical Centre   very good quality of care
Comments And Responses Report for GP
Start date: 8/1/2009

    1877               West Hampstead Medical Centre   Extremely poor.
Comments And Responses Report for GP
Start date: 8/1/2009

    1878               West Hampstead Medical Centre    Front desk staff are poor
                                                        with communications and
                                                       administration procedures




    1879               West Hampstead Medical Centre                   Excellent
Comments And Responses Report for GP
Start date: 8/1/2009

    1880               West Hampstead Medical Centre   Can't book appointment




    1881               West Hampstead Medical Centre   Booking system needs
                                                                   improving
Comments And Responses Report for GP
Start date: 8/1/2009

    1882               West Hampstead Medical Centre      Time consuming,
                                                        frustrating and still
                                                       ongoing - very poor
Comments And Responses Report for GP
Start date: 8/1/2009

    1883               West Hampstead Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1884               West Hampstead Medical Centre   Average
Comments And Responses Report for GP
Start date: 8/1/2009

    1885               Westbourne Medical Centre   The Practice is general
Comments And Responses Report for GP
Start date: 8/1/2009

    1886               Westbourne Medical Centre Doctor listened well to my
                                                  concerned and excellent
                                                      practical advice was
                                                                     given.
Comments And Responses Report for GP
Start date: 8/1/2009

    1887               Westcotes GP Surgery W1 My visit at the start of July
Comments And Responses Report for GP
Start date: 8/1/2009

    1888               Westcotes GP Surgery W2   Thank you and goodbye
Comments And Responses Report for GP
Start date: 8/1/2009

    1889               Westcotes GP Surgery W2   Change
Comments And Responses Report for GP
Start date: 8/1/2009

    1890               Westcotes GP Surgery W2   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1891               Westcotes GP Surgery W2 Encounter with the staff in
                                                                     July
Comments And Responses Report for GP
Start date: 8/1/2009

    1892               Westcotes GP Surgery W2   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1893               Westcotes GP Surgery W2      The NHS is great and
                                                    should be treated with
                                                 respect by all who use it.
Comments And Responses Report for GP
Start date: 8/1/2009

    1894               Western Avenue Surgery            0 out of 10




    1895               Western Avenue Surgery   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1896               Western Avenue Surgery              Horrible staff.




    1897               Western Avenue Surgery        very bad customer
                                                                service




    1898                 Western Elms Surgery           Respectful and
                                                Courteous to all cultures
Comments And Responses Report for GP
Start date: 8/1/2009

    1899                   Westfield Road Surgery         Excellent Service




    1900       Westongrove Partnership - Wendover A poor patient experience
                                    Health Centre
Comments And Responses Report for GP
Start date: 8/1/2009

    1901       Westongrove Partnership - Wendover   The Wendover Health
                                    Health Centre     Centre has improved
                                                    dramatically during the
                                                            past 10 years.




    1902                  Westside Medical Centre    Not just Doctor's also
                                                                   friends
Comments And Responses Report for GP
Start date: 8/1/2009

    1903               Whaddon House Surgery           I like the fact that
                                                 Whaddon Way Surgery
                                                     has introduced the
                                                      possibility of early
                                                  morning and Saturday
                                                            appointments




    1904                  Whalebridge Practice          Such a let down!
Comments And Responses Report for GP
Start date: 8/1/2009

    1905               Whalebridge Practice   Service varies
Comments And Responses Report for GP
Start date: 8/1/2009

    1906               Whalebridge Practice Lack of care and respect




    1907               Whalebridge Practice   The staff does not show
                                                  respect and dignity
Comments And Responses Report for GP
Start date: 8/1/2009

    1908               Whalebridge Practice   Very poor practice!
Comments And Responses Report for GP
Start date: 8/1/2009

    1909               Whalebridge Practice   I've used the practice for
                                                     20+ years but now
                                                   dissatisfied with it so
                                                               changing.
Comments And Responses Report for GP
Start date: 8/1/2009

    1910               Whalebridge Practice           Service varies




    1911               Whalebridge Practice    Good Practice but let
                                              down by Receptionists
Comments And Responses Report for GP
Start date: 8/1/2009

    1912               Whiteladies Medical Group        Fantastic




    1913               Widbrook Medical Practice   must try harder
Comments And Responses Report for GP
Start date: 8/1/2009

    1914               Widbrook Medical Practice              Very Poor




    1915                      Widcombe Surgery     Professional, caring,
                                                         confidentiality.
Comments And Responses Report for GP
Start date: 8/1/2009

    1916               Withnell Health Centre   Telephone manner from
                                                       Reception Staff




    1917               Withnell Health Centre    Consistently excellent.
Comments And Responses Report for GP
Start date: 8/1/2009

    1918               Wodeland Surgery        very good Doctors,
                                          NIghtmare administrative
                                                             staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1919               Wood Lane Medical Centre     A very poor service
                                                                overall




    1920               Wood Lane Medical Centre   GP Practice Comment
Comments And Responses Report for GP
Start date: 8/1/2009

    1921       Woodcote Group Practice (Coulsdon)   Dreadful Appointments
                                                                  System




    1922                       Woodlands Surgery     unfriendly admin staff
Comments And Responses Report for GP
Start date: 8/1/2009

    1923                 Woodley Centre Surgery        Their Appointment
                                                   Telephone Line system
                                                                   sucks




    1924           WOODSIDE GROUP PRACTICE        Moody, unsympathetic &
                                                   abrupt doctors. practice
                                                       very dirty especially
                                                                     toilets
Comments And Responses Report for GP
Start date: 8/1/2009

    1925           WOODSIDE GROUP PRACTICE This is a GP Practice not
                                               a Community Centre
Comments And Responses Report for GP
Start date: 8/1/2009

    1926           WOODSIDE GROUP PRACTICE              Poor pratice




    1927           WOODSIDE GROUP PRACTICE   I would recommend this
                                                  practice to anyone




    1928           WOODSIDE GROUP PRACTICE       Telpehone queues
Comments And Responses Report for GP
Start date: 8/1/2009

    1929               Woodside Medical Centre   no help given




    1930               Woolston Lodge Surgery    Very grateful
Comments And Responses Report for GP
Start date: 8/1/2009

    1931               Woolwell Medical Centre   the need for apointment
                                                    to be available when
                                                                needed?
Comments And Responses Report for GP
Start date: 8/1/2009

    1932               Worcester Street Surgery              good service




    1933               Worcester Street Surgery Sometimes difficult to get
                                                  appointment to suit but
                                                   great once get to see
                                                                 Doctor.
Comments And Responses Report for GP
Start date: 8/1/2009

    1934               Worcester Street Surgery   Doctors are fine, but let
                                                           down by poor
                                                           administration
Comments And Responses Report for GP
Start date: 8/1/2009

    1935               Worcester Street Surgery If you are ill you will never
                                                       get an appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1936               Wymondham Medical Practice Good for a larger practice
Comments And Responses Report for GP
Start date: 8/1/2009

    1937               Wymondham Medical Practice   usual
Comments And Responses Report for GP
Start date: 8/1/2009

    1938               XX Place   bad experience
Comments And Responses Report for GP
Start date: 8/1/2009

    1939               XX Place A huge disappointment to
                                   have a practice on my
                                 doorstep i will never use
                                                    again!
Comments And Responses Report for GP
Start date: 8/1/2009

    1940                         XX Place             Excellent




    1941               Yarm Medical Centre   Smoking Cessation
Comments And Responses Report for GP
Start date: 8/1/2009

    1942               Yarm Medical Centre          Consultations and
                                                  treatments received
                                                     cannot be faulted




    1943               Yarm Medical Centre      I always feel confident
                                              that my consultation will
                                             be a positive experience.
Comments And Responses Report for GP
Start date: 8/1/2009

    1944                 Yarm Medical Centre    Repeat Prescriptions




    1945                 Yarm Medical Centre          Appointments




    1946               Yeading Medical Centre   Needs improvement.
Comments And Responses Report for GP
Start date: 8/1/2009

    1947 Zetland Medical Practice - Marske-By-The-   Unable to get an
                                              Sea       appointment
Comments And Responses Report for GP
Start date: 8/1/2009

    1948 Zetland Medical Practice - Marske-By-The-   Rude Staff
                                              Sea




    1949 Zetland Medical Practice - Marske-By-The-   Rude Staff
                                              Sea
Comments And Responses Report for GP
Start date: 8/1/2009

    1950 Zetland Medical Practice - Marske-By-The-   problems experienced
                                              Sea
Comments And Responses Report for GP
Start date: 8/1/2009

    1951 Zetland Medical Practice - Saltburn-By-The-    Appointments
                                                Sea




    1952 Zetland Medical Practice - Saltburn-By-The-   Frustrating and
                                                Sea        perplexing




                                             Total
nses Report for GP
                                                     End Date: 12/1/2010

tal number of organisations with responses: 995


ments
                                             Liked                         Disliked                           Advice
                          Friendly patient (pun not Waiting times are often quite         Re waiting times - having to
                                 intended) attitude of protracted as one often waits            wait does suggest that
                             reception staff is much      at least half hour after the    doctors are not rushng their
                                 appreciated and the            time of appointment.      patients which is good and I
                          professional approach of                                           do appreciate that if each
                              all the doctors and the                                          patient was allocated a
                            practice nurse give one                                       longer time slot there would
                               confidence that one's                                       probably be time wasted by
                           health is being cared for                                      the doctor of the whole time
                                                                                                 slot was not used up



                                                     They work less hours 4 hours
                                                            a day as doctors, Travel
                                                     there can be difficult, Always
                                                          pushing about this or that.
                                                      Never really listening to what
                                                     people say. They should take
                                                      listen to their patients and do
                                                           whats asked of them. No
                                                      extraneous checks to fit their
                                                                      current criteria.
nses Report for GP
                                           End Date: 12/1/2010

              I had tried to register at
                     this surgery as my
             husband was registered
           there but the receptionist
             was quite rude and said
               we are short of staff so
            we cant take you in now.
           Despite me having called
               them the day before to
             ask if it was ok to come
           and register. Secondly it
          is ridiculous that they only
                     register patient on
            tuesday between certain
           2 hours afetr 11.00 which
           make it very inconvenient
                 for everyone working.
                      When they finally
              regsitered me, they got
            my name wrong on NHS
                  card for which when i
             phoned the receptionist
             was so rude saying she
               doesnt deal with name
                   changes. I am quite
            upset at the fact that my
                previous surgery gave
             such excellent service ,
                but as i moved home i
                         had to change.


              Clean, smart surgery,          A female GP would be nice
                 polite and friendly
                    reception staff.
nses Report for GP
                     End Date: 12/1/2010

                     This is the second time when      Please do something. We
                        I come across staff on the     must be able to trust to be
                           phone that shouldn't be      helped. Not feeling worst
                      working there, because they           after contacting you!
                             clearly are not service
                                            minded.

                     I called earlier today, 9.40am
                     to the bookings for the day to
                           try and get a booking as
                          soon as possible. I've not
                        had much sleep throughout
                       the night because of severe
                         ache. I contacted NHS 24-
                                hours that made an
                        assessment and told me to
                                 contact a GP asap.

                           I was told by the woman
                           doing bookings that they
                          were fully booked today. I
                           asked if I could book for
                        another day, but she said I
                           can either have a doctor
                     calling me for an assessment
                             or call again at 8.15am
                        tomorrow morning. When I
                      said there must be a way to
                      pre book for other days, she
                             started being stubborn,
                     sounding enoyed and without
                     compassion. She kept giving
nses Report for GP
                                        End Date: 12/1/2010

              It's been a year since I I think they really need better
                   have been with this          appointment systems.
              Group Practice, I have
          called in for appointments
               on several occasions.
                         However, the
            appointments I could get
           was only in a week's time
                 or they told me to go
            somewhere else. In fact,
              at the moment I do not
          have any GP. This year, I
              have only been able to
           get one appointment with
             this Group practice. It is
           frustrating, that when you
          are sick you are unable to
           see any doctor given that
            you are duly paying your
                              taxes....




          I have lived in many parts                                        This practice had a very
           of the Country and these                                         good web site for repeat
               doctors are the best I                                    prescriptions why has it not
                      have ever had                                                   been replaced
nses Report for GP
                                         End Date: 12/1/2010

                                            - Attitude towards patients
                                                - Politeness of doctors
                                         - Overall treatment of patient,
                                                     medical and social




               The receptionists are               When people come in         No
            usually considerate and                struggling to cope with
                              friendly illness, it would be really nice
                                             to have the Doctor at least
                                               appear interested, and to
                                              have them offer advice on
                                                options of managing the
                                         illness, not asking me what I
                                                 think it is or what I think
                                       should be done - patients are
                                               not qualified to comment.
                                                We go to a Doctor to get
               The doctor is overall, The doctor's attitude seems
           pleasant enough and the           to lack a level of sympathy
              some of the reception that I would expect. A nurse
           staff are polite and make is appalling, often rude and
                me feel comfortable. very unhelpful. It always feels
                                        as though she is judging you
                                        and I've even seen her shout
          Very professional medical           My daughter is 14 months
            and nursing staff (when old and 6 times during the 14
                 we get to see them) months we have tried to get
                                        a GP to see her, for different
                                       issues. On every occassion it
                                            has been impossible to get
                                              an appointment with a GP
                                           when she has been unwell.
                                           Each day the appointments
                                         are fully booked. The advice
                                                  from the receptionist is
                                               always to phone back the
                                        next morning (the phone line
                                            is constantly engaged, and
                                            when connected told again
                                         the appointments are full) or
                                        to use a local walk in centre.
                                                 The only times we have
                                                       managed to get an
                                         appointment has been when
                                         booked in advance, typically
                                                               5 days later.
nses Report for GP
                                         End Date: 12/1/2010

             the staff are personable                  answer the phone          It is hoped that eventually
                 to the point of being           ...sometime...don't just                  when this practice
           almost familiar, but seem                 unplug the patient...        combines with another in
                          to have their                                         the proposed new Medical
                "favourites...all of my ....when further treatment is                Centre that a new front
                 other comments are                   necessary at some            desk regime is installed,
                       relevant to this "clinlc"...why must we wait for               that Partners regularly
                 year...previously the                   15 to 20 weeks?            check on the image and
             practice was exemplary                                              service presented, so that
                                         ....why when ringing to see a                      the geographical
                                               doctor is an appointment              remoteness of the new
                                              given 24 days later, when                 Centre is offset by a
                                                     self-certification [ for            reversion to the old
                                            example] can only last one                commendable service
                                                                     week?                             levels.
            Nothing - maybe that it is       This is a terrible surgery. I        This is a terrible, terrible
              walking distance to my             have always had a bad                               surgery!
             home but I would rather        experience but did not feel
          travel across London than          the need to make a formal
            come here again. I hope         complaint until now. I have
                        I can change. been a patient of this surgery
                                         for quite a while and still feel
                                                  like a stranger as I am
                                         always seeing a different GP
                                                   that ask me the same
                                              questions all the time and
                                              each one makes me feel I
                                                          need to rush off.

                                          I was diagnosed with asthma
                                             last year and felt the care I
                                          received was so bad I flew to
                                            Germany for 2nd diagnosis
                                               which disagreed with the
                                            diagnosis here. I went back
                                           the the surgery to ask if they
                                           could recheck and I was told
                                              no and when I have taken
                                             tests here in the past, they
                                            have not called me with the
                                           results, I have had to chase.
nses Report for GP
                                            End Date: 12/1/2010

            The doctors are friendly The reception staff should be            Its very difficult to get an
                        and caring        polite. They should also                          appointment
                                           answer the phone, and
                                         provide earliest available
                                                         bookings.




                      I really like their          Not a lot. Availability   I think my doctor is 'Mega'
                  approach, genuine                            perhaps.
                concern, warmth and
                openess. I trust them
                    implicitly with my
              wellbieng. My doctor is
            more than excellent, this
          is the NHS at it's finest, a
                superb value. What I
                 really like about my
            doctor is the person they
                                     are.
nses Report for GP
                                     End Date: 12/1/2010

           Some excellent doctors          The inability/reluctance to          The level of patient care
                       and nurses            allow patients to book in            and the experiences of
           Easy access as near a        advance. If I currently want               patients seem to vary
                        main road           to book an appointment I        greatly depending upon the
           Waiting room is always       have to go to work (over 20             doctor visited. It seems
                  clean and bright            miles from the surgery),      there are a few doctors that
                                          make multiple phone calls           patients are very eager to
                                        after 8:30am to try to speak        visit and other that are very
                                          to someone and then they            much less favoured. This
                                         offer me an appointment in          is more pronounced at this
                                      the middle of the morning. If          surgery when compared to
                                             I could have an evening               other surgeries I have
                                      appointment or book a week                                   visited.
                                          in advance I could at least         There seems to be a high
                                             plan for the mid morning       turnover of doctors which is
                                                           appointment.                  a little worrying.
                                           The car park is small and
                                                     always very busy.
                                     Could information relevant to
                                          patients such as the list of
                                      current doctors, appointment
                                              times or changes to the
                                              appointment system be
                                                communicated online.
                                                  Currently there is no
                                            proactive communication
                                        from the surgery, I only find
                                     out about changes if I contact
                                     the surgery and this needs to
                                                           be improved.
                                      The reception staff are rude,
                                     unhelpful and do not seem to
                                              I am very surprised that
                                                given the difficulties of
                                             handing a sick baby that
                                               there seems to be little
                                     assistance from the reception
                                                 staff in what can be a
                                       stressful time. Our 5 month
                                           old was had some kind of
                                          cold or virus and when my
                                           wife called to try to get an
                                        appointment was told there
                                      was nothing available for the
                                           next two weeks. She was
                                       advised to turn up for a walk
                                     in appointment. The waits for
                                        these can be very long and
nses Report for GP
                                       End Date: 12/1/2010

             From when I registered
          with this practice 15 years
           ago have never had any
               problems at all. All the
             staff are always friendly
                           and caring.
                  Whenever I ring the I am completely satisfied with     Thank you to everyone at
           practice or call in person      the service I receive and          Albion Street Group
                 the receptionists are cannot think of anything that      Practice for the excellent
               always very polite and        needs to be improved.                 serice I receive.
              helpfull. When you see
               the doctor you always
               have as mu