William Grubbe is an accomplished professional with expertise selling & implementing business, sales, and professional development programs to achieve goals. He is skilled at identifying and capturing market opportunities realizing strong and sustainable revenue growth with success defining strategic direction and executing business plans to surpass market indicators.
WILLIAM GRUBBE Sales & Marketing Professional Development & Training Management Consulting Accomplished professional with expertise selling & implementing business, sales, and professional development programs to achieve goals. Skilled at identifying and capturing market opportunities realizing strong and sustainable revenue growth with success defining strategic direction and executing business plans to surpass market indicators. Proven ability leading process improvement programs to streamline operations, improve efficiency, and impact personal & team results. Skilled at building effective partnerships with internal & external business partners; a certified Miller Heiman Sales Trainer, & MathMarketing Funnel Coach; trained in the utilization of the Profiles International Assessment process. A respected leader and solution provider dedicated to surpassing objectives. Skills & Expertise Customer Centric Selling Change Management Process Implementation Relationship Building CRM Utilization Client Retention Strategic Planning Client Negotiations Business Accountability Professional Experience WJG CONSULTING, LLC, Hilliard, Ohio 2000 - Present President / Management Consultant / Sales Trainer Founded and grew the company from a zero-base to significant annual revenues by teaming with external business partners and clients to provide comprehensive management consulting services and sales improvement training courses Cultivate and foster strong relationships with clients and provide guidance and services in the areas of sales process implementation, corporate planning, organizational development, key account development & retention, cultural adaptation, team mentoring and client negotiations. Key Accomplishments: Provided business development, channel planning, & retention support to leading companies globally. Sell, plan, coordinate, and facilitate a portfolio of Miller Heiman, Profiles International, & MathMarketing processes and assessments for 4,000+ participants representing global Fortune 1000 companies spanning contract food & facility management services, insurance, medical equipment, software, pharmaceuticals, electronics, manufacturing, healthcare, and food production and distribution. Lead professional development programs by mentoring and developing recently promoted Senior Executives in business planning, management coaching, career accountability, organizational structure, key account development & business retention. COMPASS GROUP, NA, Charlotte, North Carolina 1997 - 2000 Vice President / Senior Executive on Loan (1999 – 2000) Developed and conducted sales training supporting efforts to achieve established growth, revenue, and profit objectives. Provided interim support to ISS, a leader in the facility services industry, charged with implementing sales processes and business retention systems. Key Accomplishments: Implemented sales training & business retention coursework across the United Kingdom, France, Germany, Spain, Greece, Denmark, Norway, Sweden, Finland, Austria, Italy, Greece, Brazil, Hong Kong, Kuala Lumpur, and Singapore in collaboration with the ISS Group in Denmark. Spearheaded the development and launch of a worldwide corporate customer centric sales process resulting in annual revenue growth of 15%. Hilliard, Ohio 43026 | 614-876-8254 firstname.lastname@example.org WILLIAM GRUBBE PAGE TWO Vice President of Sales (1997 – 1999) Oversaw and managed three Regional Vice Presidents and 35 sales professionals charged with maintaining and expanding food service, facility management, and vending operations in a 12-state, $550 million area for all brands including Chartwells, Flik, Canteen, & Eurest. Led professional development programs and educated staff in Miller Heiman the Miller Heiman Customer Centric Sales Processes. Processes focused on Creating Opportunities, Managing Opportunities, & Managing Relationships. Drove client satisfaction and retention efforts by drafting strategic account management procedures and a corporate client retention plan. Identified need and instituted a proposal development center charged with producing 2,500+ sales proposals annually. Key Accomplishments: Beat established sales revenue goals in 1999 capturing $74 million in sales versus the defined goal of $54 million by developing and executive aggressive strategic sales plans to penetrate target markets. Developed and implemented a dedicated sales website utilized to maintain open and ongoing communications while supporting the development and implementation of training, financial reviews, and proposal templates. CANTEEN VENDING SERVICES, Farmington, Connecticut 1995 - 1997 National Vice President of Sales and Marketing Directed sales and marketing operations, including managing three sales managers and 32 account representatives leading efforts to create a cohesive and productive infrastructure. Key Accomplishments: Led a corporate turnaround and re-launch as an integral member of the senior management team taking the company from a $750 million to $900 million entity. Captured a contract totaling $300 million, $60 million annually over five years, by motivating and guiding a 12 member team in securing the first national contract with IBM. Drove process improvement by launching the deployment of Miller Heiman sales processes, leading database management and reporting automation, and managing the adaption of a customized CRM system. Grew customer satisfaction and increased retention rates by creating and implementing the Canteen Connect approach, a quarterly continuing customer retention program. ARAMARK Facility Services 1992 – 1995 National Vice President of Sales and Marketing Directed sales & marketing efforts for fledgling division of contracting giant ARAMARK. Key Accomplishments: Built sales & marketing team to grow young division to a $60M division over a three year period Established a Customer Retention plan to maintain Customer Centric relationships. Collaborated with Senior Management Team to develop ground breaking Integrated Services model. Hilliard, Ohio 43026 | 614-876-8254 email@example.com ARAMARK Business Dining 1988 - 1992 Regional Vice President Operations Directed a team of six District Managers supervising food service & vending facilities in a six state area. Key Accomplishments: Promoted and trained four District Managers Lead a regional financial turnaround to achieve the company Financial Excellence Award for three consecutive years Saga Food Service / Marriott Management Services Regional Sales Director – B&I 1985 - 1988 Food Service Director / District Manager Operations B&I 1973 - 1985 Education QUINCY UNIVERSITY – Quincy, Illinois Bachelor of Arts in Sociology Certification & Training Certified: Miller Heiman Sales Trainer for Complete Portfolio of Offerings Trained: Profiles International Assessments Certified: MathMarketing Funnel Coach Hilliard, Ohio 43026 | 614-876-8254 firstname.lastname@example.org
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